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Senior BI & Reporting Analyst Manchester (Hybrid, 3 days p/w in the Office) £50,000 - £60,000 + Healthcare + Life Insurance Are you experienced in building dashboards and reports using data held across different systems? This is an opportunity where you'll work directly with senior stakeholders and help develop reporting capability from the ground up on major utilities programmes. This position is with a specialist consultancy that helps major infrastructure programmes improve how they manage and report their data. You'll work on a long-term utilities project alongside specialists in planning, risk and reporting, helping develop the dashboards used across the programme as the account grows. You'll work with cost, schedule, finance and risk data held across several systems, typically including platforms such as SAP, Primavera P6 and risk management tools. You'll bring that information together, build the supporting data models and automate recurring reports, giving senior programme leaders a clear and reliable view of programme performance. The role is suitable for someone from a BI, reporting or project controls background who is comfortable with both the technical work and speaking with the people who use the reports. You'll have room to shape how the reporting is built, work directly with senior stakeholders and gain exposure working on complex infrastructure projects. The Role: *Build and develop dashboards and reports for a major utilities programme using Power BI, Tableau or similar tools *Bring together cost, schedule, finance and risk data from different enterprise systems *Design, build and maintain data models supporting complex multi-source reporting *Improve data quality, governance and reporting consistency across programme reporting *Automate recurring reports and reduce manual work *Hybrid based role with 3 days per week in the Manchester office The Person: *Experience building dashboards using Power BI, Tableau or a similar BI tool *Strong data modelling, data structuring and SQL skills *Experience working with complex data from multiple enterprise systems *Comfortable gathering requirements and working with senior stakeholders *Experience in project controls, PMO, programme reporting, infrastructure or utilities would be beneficial Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Project Management / PMO Professional We are looking for a Project Management / PMO professional to support a large-scale programme for a Defence client. You will work in a complex environment, supporting the Project Manager with governance, planning, reporting, RAID management, financial tracking and stakeholder coordination. Your role will involve: - Supporting the Project Manager with day-to-day project and programme management. - Maintaining project plans, schedules, milestones and actions. - Managing RAID logs, reporting and project governance. - Supporting financial tracking, forecasting and change control. - Coordinating internal teams, suppliers and key stakeholders. - Supporting delivery across time, cost, scope and quality. - Ensuring project documentation, assurance and audit requirements are maintained. Key experience: - Minimum 2 years' PMO / Project Support experience. - Experience working across projects through the full lifecycle. - Defence, National Security or Government experience highly desirable. - Strong experience with project governance, reporting, RAID and financial management. - Familiarity with PRINCE2, Agile or SAFe methodologies. - Confident working with senior stakeholders in complex and challenging environments. - Experience supporting technology/ICT projects would be advantageous. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Secure innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability, and scalability; built with modern CI and CD tooling and techniques. We are seeking a highly skilled and experienced Senior Solutions Architect to work with our software development and engineering teams. The ideal candidate will have a strong technical background, exceptional leadership skills, and a proven record of delivering high quality software products on time and within budget, with a specific focus on delivering solutions across cloud platforms.

TSA Business Analyst - Daily Rate £488.37 - Duration - 3 months initially, IR35 - Inside, Location - Bristol 3 days onsite 2 from home. What you will be doing (Role Accountabilities) * Leads discovery, scoping and options analysis to clearly define business problems, customer needs and value opportunities for change. * Translates insights into clear, structured requirements (business, functional, non-functional, data), epics, features and user stories that enable effective delivery across squads. * Designs end-to-end business processes, journeys and capabilities that align with customer objectives, standards and operational feasibility, including unhappy path and edge-case analysis. * Works across business, product, engineering and service design teams to assess solution feasibility, align priorities, and support evidence-based decision-making. * Produces high-quality analysis artefacts including process maps, capability maturity assessments, data requirements and options papers, maintaining traceability to outcomes. * Supports the definition of MVPs/MMPs, phasing and road mapping to enable incremental delivery and maximise customer and business value. * Ensures requirements and designs meet standards and contributes to quality assurance of BA outputs within the function. * Acts as an expert practitioner and mentor for other Business Analysts, sharing practices, coaching on tools and methods, and supporting capability uplift across the function. * Collaborates with key stakeholders, and uses appropriate escalation paths, to manage alignment, mediate conflicting needs, and ensure shared understanding of scope, requirements and trade-offs. * Contributes to the continuous improvement of ways of working, reusable patterns, tools and frameworks to drive consistency and efficiency. What you'll need to succeed (Skills & Experience) * Preferably experience with the Telecoms Security Act, regulatory delivery and compliance-led change, with the ability to translate obligations into clear, practical delivery requirements. * Strong business analysis experience, including discovery, requirements definition, stakeholder mapping, process analysis, options assessment and business requirements documentation. * Confident working across complex technology, security and operational environments, bringing structure to ambiguity and helping teams understand what needs to be delivered and why. * Experience creating and maintaining high-quality analysis artefacts, such as business requirements, process maps, capability mappings, requirements traceability, RAID inputs, decision logs and evidence packs. * Able to build trusted relationships with stakeholders at different levels, constructively challenge assumptions and drive shared understanding across business, delivery, architecture, security and compliance teams. * Comfortable analysing complex information, dependencies, funding assumptions and delivery evidence to support decisions, change requests, prioritisation and regulatory reporting. * Practical understanding of agile and hybrid delivery, including defining epics, features, user stories, acceptance criteria, MVP/MMP scope and phased delivery approaches. * Strong attention to detail, with the ability to validate information, identify gaps and ensure requirements remain aligned to outcomes, scope, controls and delivery plans. * Clear and confident communicator, able to simplify complex information into well-structured written outputs, concise recommendations and senior stakeholder updates. * Collaborative, resilient and outcome-focused, with the judgement to know when to escalate, when to challenge and when to bring teams together to unblock delivery. Please send latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Technical Transformation Lead Must have an Active DV Clearance Working within the customer Design Authority, you will provide technical governance, establish engineering standards and ensure technical solutions and artefacts meet agreed quality and assurance requirements. This is a senior technical transformation position suited to someone with broad engineering knowledge who understands how to improve engineering delivery across complex, multi-supplier environments. Technical Transformation Lead Responsibilities Lead the engineering transformation across a complex MOD technology programme. Develop and maintain the programme engineering strategy, ensuring technical delivery supports agreed cost, quality and timescale commitments. Align cloud, network, infrastructure, workplace, software, support and service management workstreams. Establish consistent engineering processes, standards, governance and lifecycle guidance across technical teams. Work within the customer Design Authority and lead technical governance and assurance activities. Ensure suppliers produce consistent, governed and assured technical designs, documentation and engineering artefacts. Establish a pragmatic delivery approach using Agile, Scrum, SAFe and ITIL principles where appropriate. Support the transition from programme delivery into a stable, ITIL-aligned live service. Define engineering and automation tooling requirements across the programme. Drive improvements across DevOps, CI/CD, Infrastructure as Code and engineering automation. Lead technical teams, suppliers and the Engineering Community of Practice. Influence senior customer, programme, architecture, engineering and supplier stakeholders. Technical Transformation Lead Skills and Experience Significant experience in senior engineering, architecture or technical transformation leadership roles. Broad technical knowledge across cloud, platforms, infrastructure, networks, workplace technologies, software engineering or service operations. Strong experience of engineering governance and working within Design Authority environments. Experience implementing or improving engineering processes and standards across multiple technical workstreams. Experience delivering complex cloud, infrastructure, platform, engineering or DevOps transformation programmes. Strong understanding of Agile and ITIL delivery within complex enterprise technology environments. Experience with DevOps, CI/CD, Infrastructure as Code and automation. Experience leading technical teams and managing complex supplier relationships. Strong senior stakeholder management with the ability to influence customers, architects, programme leadership and suppliers. Experience within MOD, Defence, secure government or similarly regulated technology environments. SAFe experience is strongly desirable but not essential. Strong understanding of transitioning complex technology programmes into ITIL-aligned live service operations. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: Deputy Director (Development & Transformation) Location: Cambridge/Chelmsford Salary: Competitive Job type: Full Time, Permanent Closing Date: 07/09/2026 About ARU: ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the Role: As Deputy Director - Development & Transformation, you will play a pivotal leadership role in delivering ARU's digital vision and supporting the ambitions of our new University Strategy. Leading teams across product management, solution development, project delivery, digital skills and business engagement, you will drive digitally enabled change that improves services, strengthens user experience and delivers measurable value for students, staff and partners. Working closely with senior leaders across ARU, you will shape priorities, oversee delivery of major digital initiatives, manage key supplier relationships and ensure innovation, quality and customer focus are embedded across our digital transformation agenda. We're looking for an experienced digital leader with strong strategic, technical and operational skills, able to turn ARU's digital vision into successful delivery. You will bring excellent stakeholder engagement, communication and influencing skills, with the ability to lead diverse teams, manage complex portfolios, and deliver high-quality digital products and services. You'll combine sound judgement, commercial awareness and customer focus with a strong understanding of emerging technologies, data governance and change delivery, inspiring others to achieve lasting improvement for ARU's students and staff. Interviews scheduled for Wednesday, 23 September 2026 at Chelmsford Campus. Extra Information: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates. We value diversity at ARU and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK and will conduct Right to Work checks in line with UKVI's Right to Work policy and our own institutional policy. Furthermore, we must note: Applicants applying from outside the UK: At this time, ARU is unable to sponsor applicants applying from overseas for a Worker Route visa. Applicants already in the UK: ARU is unable to offer Worker Route visa sponsorship to applicants whose salary does not meet our minimum sponsorship threshold, which aligns with roles at Grade 6 and above. Committed to being inclusive and open to discuss flexible working. We reserve the right to close this vacancy once we have received sufficient applications. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with experience in roles such as Deputy Director of Digital Transformation, Deputy Director of Development and Transformation, Director of Digital Transformation, Digital Transformation Director, Director of Digital Services, Director of Technology, Director of IT, Director of Digital and Technology, Head of Digital Transformation, Head of Digital Services, Head of Digital Development, Head of Technology Transformation, Head of Digital Delivery, Digital Transformation Lead, Digital Strategy Director, Digital Programme Director, will also be considered for this role.

IT Director Our Client is an established bank with offices in the City London. Position Summary: We are seeking a seasoned IT Director with extensive experience in software and application development within the investment and private banking sectors. The ideal candidate will have a proven track record of managing IT transformation projects, delivering solutions across multiple customer channels, and leading both software development and infrastructure technology teams. This role will report to the Board at the bank and involve collaborating with various stakeholders across the business, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. The Director of IT will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, implementing and maintaining network security measures, and developing IT strategies. Key Responsibilities: Oversee and manage the IT department, encompassing both software application development and infrastructure technology teams. Lead and execute software and application development projects from inception to deployment, ensuring high-quality and timely delivery. Drive IT transformation initiatives within the banking environment to enhance operational efficiency and customer satisfaction. Deliver IT solutions across multiple customer channels, including online banking, mobile apps, and in-branch systems. Develop and implement IT policies, procedures, and best practices. Collaborate with senior management and stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation, to identify IT needs and develop strategies to address them. Ensure compliance with industry regulations and standards. Manage IT budgets, resources, and vendor relationships. Report to the Board, on IT strategy, progress, and performance. Foster a culture of innovation and continuous improvement within the IT department. IT Management and Information Technology skills Experience in IT Operations and IT Strategy Knowledge of Network Security Strong leadership and project management abilities Excellent problem-solving and decision-making skills Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Minimum of 10 years of experience in IT management, with a strong background in software and application development. Extensive experience in leading IT transformation projects within investment and private banking environments. Proven success in delivering IT solutions across multiple customer channels. Strong understanding of banking operations, regulations, and compliance requirements. Demonstrated ability to manage both software development and infrastructure technology teams. Excellent leadership, communication, and project management skills. Ability to work effectively with various stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. Strategic thinker with the ability to execute methodically. Experience with emerging technologies and digital banking trends. Preferred Skills: Experience with Agile and DevOps methodologies. Knowledge of cybersecurity best practices in the banking sector. Familiarity with cloud computing and data analytics. This is a hybrid position with at least 3 days in the office in London. The salary will be in the range £140K - £175K + Benefits. Do send your CV to us in Word format along with your salary and notice period, do include why you think you would be the right person for this position.

Technical Lead/Architect (Network Automation) Daily Rate - £600-£700 Duration - March 27 IR35 - Inside Location - Bristol, Birmingham, London, Some travel to Swindon 3 days onsite 2 from home. What we would like to see from you Strong hands‑on experience in Cisco data centre networking (NX‑OS, VXLAN EVPN) Proven ability to build and support automation in production environments Comfortable working across networking and software tooling Experience working in structured delivery environments with change control and governance Strong problem‑solving and troubleshooting skills across both network and automation layers Ability to work collaboratively with TDA, delivery, testing and operations teams Essential skills Cisco NX‑OS, including VXLAN BGP‑EVPN, vPC, SNMPv3, TACACS+ Cisco NDFC including fabric templates, Recalculate and Deploy, out‑of‑sync detection and image management. EVPN‑VXLAN and multi‑site EVPN architecture, including live production migration design and rollback within constrained change windows. Python for production‑quality automation and REST API integration (e.g. NDFC, ServiceNow, Infoblox, Red Hat AAP, Sentinel, Vault), including use of Python data structures to model intent and state. YAML data modelling, including Ansible role and playbook design. JSON data handling and schema validation, including understanding of JSON as an interchange format alongside Python dictionaries and YAML, and basic schema‑based validation concepts to support automation testing and assurance workflows (e.g. pyATS outputs, API responses). GitHub/Gitlab, including self‑hosted runner configuration, OIDC token handling, environment protection rules and workflow dispatch. pyATS and Genie, including testbed construction, NX‑OS parser usage, assertion patterns and automated rollback triggers on validation failure. GitOps principles, with Git treated as the control plane, including idempotency, branch protection, signed commits and four‑eyes enforcement via pipeline gates. Red Hat Ansible Automation Platform including execution environment design (container‑based), job template configuration and dynamic inventory integration (e.g. NetBox). Experience producing HLD/LLD documentation aligned to FCA / PRA regulated delivery standards, with decisions traceable to requirements and explicit risk acceptance. NetBox 4.x data modelling, custom fields and automation integration. Please share your latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Senior Service Architect Must have an Active DV Clearance Work closely with solution, engineering, security and test teams to ensure Service Management requirements are embedded throughout the solution lifecycle. Senior Service Architect Responsibilities Own and author Service Design collateral, including HLDs, BPMN models, processes, procedures and compliance statements. Review Service Design documentation produced by peers and ensure appropriate quality standards are maintained. Undertake Service Management impact assessments across service and technology designs. Map customer requirements and demonstrate compliance against agreed outcomes. Facilitate service readiness and operational acceptance activities. Perform Service Transition and Exit Management activities. Support the through-life management of services and technologies. Identify and escalate service risks and issues to the appropriate domain lead. Work with the overall Solution Owner and influence solution design to improve service stability, supportability and efficiency. Contribute to wider disciplines including Test and Security. Senior Service Architect Skills and Experience Strong Service Architecture and Service Management experience within complex technology environments. Strong knowledge of ITIL and ISO 20000 Service Management frameworks. Detailed understanding of ITIL processes, ITSM tooling and Enterprise Management tooling. Strong knowledge of Service Management concepts, techniques and service lifecycle principles. Experience producing HLDs and detailed Service Design documentation. Strong process and architecture modelling experience using UML and BPMN. Knowledge and experience of SIAM operating models. Experience with requirements mapping, compliance and Service Management impact assessments. Experience supporting Service Transition, Exit Management and operational readiness. Understanding of PRINCE2 and Agile programme and project delivery frameworks. Commercial understanding of schedules and Statements of Work. Strong stakeholder management skills with the ability to influence overall solution design. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London's most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. Understand the role of technology in the provision of education and learning. Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). Identify, document, and define critical services / processes and associated KPIs to be measured. Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. Provide technical escalation support and/or assist IT colleagues in troubleshooting faults To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. IT Management & Leadership IT Support environment (2nd & 3rd line support) ITSM tools and methodology ITIL practice and methodology Team Management (including Matrix Management of staff) Supporting diverse / remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune / JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. Strong leadership ability and team spirit with a can-do attitude. Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

Service Architect Must have an Active DV Clearance You will work closely with solution architects, project teams, operational stakeholders, and customers to develop service designs that meet both business and contractual objectives. The position is ideal for an experienced Service Architect with a strong background in service design, operating model development, governance, and live service transition. Service Architect Responsibilities Design end-to-end service solutions for low, medium, and high-complexity projects transitioning into live service. Develop service operating models, governance frameworks, and support strategies. Produce service acceptance criteria, operational support requirements, and transition plans. Define and contribute to SLA, KPI, service catalogue, and underpinning contract requirements. Conduct impact assessments of current operating models and design future service models. Define early life support requirements and facilitate service readiness activities. Identify and manage service-related RAID items, constraints, exclusions, and single points of failure. Design service processes, tooling integration, and supporting operational artefacts. Produce technical service documentation, build guides, work instructions, and operational procedures. Work closely with solution owners to ensure service stability, resilience, and operational efficiency. Service Architect Skills and Experience Minimum 5 years' experience in Service Architecture or Service Management. Strong understanding of service management principles, methodologies, and best practice. Experience designing service operating models for large-scale IT environments. Strong knowledge of service supply chains and operational support models. Experience delivering service transition, operational readiness, and live service acceptance. Ability to produce clear, concise, and high-quality technical documentation. Experience managing service risks, governance, and operational dependencies. Strong stakeholder management with the ability to influence technical and business leaders. Experience leading virtual and co-located teams within fast-paced delivery environments. ITIL, ISO20000, IT4IT, or equivalent Service Management qualifications desirable. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Service Architect Must have an Active DV Clearance You will work closely with solution architects, project teams, operational stakeholders, and customers to develop service designs that meet both business and contractual objectives. The position is ideal for an experienced Service Architect with a strong background in service design, operating model development, governance, and live service transition. Service Architect Responsibilities Design end-to-end service solutions for low, medium, and high-complexity projects transitioning into live service. Develop service operating models, governance frameworks, and support strategies. Produce service acceptance criteria, operational support requirements, and transition plans. Define and contribute to SLA, KPI, service catalogue, and underpinning contract requirements. Conduct impact assessments of current operating models and design future service models. Define early life support requirements and facilitate service readiness activities. Identify and manage service-related RAID items, constraints, exclusions, and single points of failure. Design service processes, tooling integration, and supporting operational artefacts. Produce technical service documentation, build guides, work instructions, and operational procedures. Work closely with solution owners to ensure service stability, resilience, and operational efficiency. Service Architect Skills and Experience Minimum 5 years' experience in Service Architecture or Service Management. Strong understanding of service management principles, methodologies, and best practice. Experience designing service operating models for large-scale IT environments. Strong knowledge of service supply chains and operational support models. Experience delivering service transition, operational readiness, and live service acceptance. Ability to produce clear, concise, and high-quality technical documentation. Experience managing service risks, governance, and operational dependencies. Strong stakeholder management with the ability to influence technical and business leaders. Experience leading virtual and co-located teams within fast-paced delivery environments. ITIL, ISO20000, IT4IT, or equivalent Service Management qualifications desirable. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Role: PMO ** Must Have Active DV clearance ** Target Start Date: ASAP Recruitment Type: Contractor Rate: Inside IR35 Location of role : Basingstoke Working Pattern: Mon-Fri Your role will involve With your rich experience in managing projects - preferably within the Defence & National Security sector you know how to stand your ground dealing with complex environments and challenging stakeholders. You have a great way of bringing people and responsibilities together and are fully aware of the impact of these projects on the clients organisation. You will ensure that your financial management is in order, your scope management is adequate and all stakeholders as well as project related risks are also managed effectively by you. Your role will involve: *Support the Project Manager in the day‑to‑day management of assigned projects or workstreams. *Assist with the development and maintenance of project plans, schedules, and milestones. *Coordinate project activities, ensuring actions are tracked and completed on time. *Support delivery of agreed outputs within time, cost, and quality constraints. *Prepare and update regular project reports, dashboards, and status updates. *Support RAID (Risks, Assumptions, Issues, Dependencies) management, ensuring logs are accurate and up to date. *Assist with change control activities, ensuring changes are recorded, assessed, and approved in line with governance processes. *Support audit and assurance activities by ensuring evidence and artefacts are complete and traceable *Liaise with delivery teams, suppliers, and internal stakeholders to support timely information flow. *Assist with project financial tracking, including cost reporting and forecasting *Support contract and supplier administration activities where applicable. *Ensure financial data is accurately reflected in project systems and reports Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

At CGI, we help some of the UK's most critical organisations operate with confidence by delivering secure, resilient, and well-governed IT services. As a Configuration Manager, you'll play a vital role in ensuring the integrity of service assets and configuration data that underpin business-critical operations. Joining our growing Service Management community, you'll lead the governance and continual improvement of Service Asset & Configuration Management (SACM), working with clients, suppliers, and technical teams to strengthen service quality, compliance, and operational resilience. You'll have the opportunity to influence best practice, drive meaningful improvements, and develop your career in a collaborative environment where your expertise makes a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is hybrid but based from our Bridgend office (3 days a week in office).

Role Overview We are looking for a skilled Dynamics 365 CE Developer to design, develop, and customize CRM solutions using Microsoft Dynamics 365 and Power Platform. The role involves working closely with functional teams and stakeholders to deliver scalable, high-quality solutions. Key Responsibilities Develop and customize Dynamics 365 CE applications (Customer Service, Sales etc.) Create and maintain plugins, workflows, and business logic Design and implement integrations with external systems Customize forms, views, dashboards, and business process flows Develop client-side scripting using JavaScript / TypeScript Develop PCF controls, Custom Action, Custom API, Web API , REST services Develop integrations with external systems using APIs and Azure services Work with Power Platform tools (Power Apps, Power Automate) Participate in code reviews, testing, and deployment processes Troubleshoot and resolve production and performance issues Collaborate with cross-functional teams (functional consultants, architects) Understanding of: CRM processes (Service) & Business workflows and automation Must-Have Skills (Mandatory) Core Dynamics & Development Strong hands-on experience with Microsoft Dynamics 365 CE / CRM Solid experience in: C# and .NET Plugin Development (custom plugins, workflow activities) Experience with: Power Platform (Power Apps - Model-driven, Power Automate, Canvas App) Dataverse (entities, relationships, security model) Customization & Configuration Ability to customize: Entities, forms, views, dashboards Business rules and business process flows Scripting & Integration Proficiency in JavaScript / TypeScript for client-side scripting Experience developing REST APIs / Web API integrations Knowledge of integration patterns with external systems Tools & Practices Experience with: Plugin Registration tool XRMToolbox Visual Studio / VS Code Solution deployment and environments management Understanding of source control (Git / Azure DevOps) Database & Querying Working knowledge of: Dataverse / SQL concepts FetchXML / QueryExpression Good-to-Have Skills (Preferred / Advantage) Advanced Development Experience with: PCF Controls (PowerApps Component Framework) TypeScript frameworks or modern front-end libraries Azure & Integration Hands-on experience with: Azure Functions, Service Bus, APIM Middleware tools (e.g., KingswaySoft, Azure data factory, SSIS) DevOps & ALM Experience with: CI/CD pipelines (Azure DevOps) Managed/unmanaged solutions strategy Automated deployments Functional Knowledge Understanding of D365 modules: Sales lifecycle (Lead → Opportunity → Closure) Customer Service (Cases, SLAs) Marketing or Field Service Certifications Microsoft certifications such as: PL-400 (Power Platform Developer) PL-200 / MB-series certifications Other Skills Exposure to: Agile / Scrum methodology Performance tuning & optimization Security roles and compliance best practices Soft Skills Strong analytical and problem-solving skills Good communication and stakeholder interaction Ability to work in a team-oriented environment Self-driven and adaptable LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.