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Job Vacancy
2ND LINE SUPPORT ENGINEER
Published on
12 months
SO50 7DJ, Eastleigh, England, United Kingdom
REQUIRED: 2ND LINE SUPPORT ENGINEER LOCATION: FT ONSITE HURSLEY, WINCHESTER DURATION: 12 MONTH INITIAL CONTRACT Please note this role requires candidates to work on shift patterns, 7am-7pm and 7pm-7am. The roles will be 4 days on, and 4 days off. IR35 STATUS: INSIDE Role Description: The Duty Technician plays a crucial role in maintaining the smooth operation of our supply chain processes. This position requires a detail-oriented individual who can handle various tasks related to inventory management, equipment maintenance, and quality control. The ideal candidate should have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles. Required Skills: *To handle incoming technical support incidents, requests and changes. *Management of personal call queue, ensuring calls are closed in a timely fashion. *Provide updates and ensure ongoing customer communication is maintained. *Resolution of calls ranging from simple password resets to complex server queries. *Escalation of calls to 3rd Line Team as necessary. *To work as part of a close-knit and highly skilled team of Engineers. *Provide excellent customer service. *Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) *Perform software builds/re-builds on PCs and laptops as required. *Fix hardware faults and install upgrades to client hardware. Candidates will need to have a minimum of 5 years unbroken UK residency. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
Senior Engineer - Support Engineering (Training Services)
Published on
£42k-47k
Newbarns, England, United Kingdom
Hybrid
Job Title: Senior Support Engineer (Training Services) Location: Barrow-In-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Developing the end-to-end training material and user guides aligned to the process documentation in each area or function ensuring that the training is optimised and aligned with programme requirements Working with the vendor to understand the 'to be' delivered capability Understanding current BAE working practices Delivering training curricula as required Your skills and experiences: Essential: Ability to understand complex operations and translate them into an understandable training process Applied knowledge training development and delivery in a blended learning environment Good stakeholder management skills Desirable: CAD and PLM (Product Lifecycle Management) experience Defence background Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: In support of the programmes, the team is responsible for building and delivering a modular Engineering curriculum tailored to application capability and accompanying Engineering Process. As part of the team, you will have the unique opportunity to bring new innovative applications to the business, as well as develop and deliver the training material. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
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