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As a senior network engineer you would be expected to have a good working knowledge of the following network technologies: Cisco ASA Palo Alto Firewalls Big IP (F5) Network Protocols Cisco Switching, Routing, Security and wireless technologies Knowledge of Virtual Environments and virtual network solutions, (i.e. VMWare, Azure) Oversee IT operations that protect millions A natural-born leader, you’ll help develop a team of engineers – from setting direction, to coaching individuals, and driving high performance. Balancing people management with hands-on technical work, you’ll manage and prioritise day-to-day tasks while ensuring requirements are met and incidents are resolved quickly. Where issues are complex or unprecedented, you’ll bring your expertise and initiative to find solutions that stick. You’ll work closely with project managers, developers, incident, and problem managers, as well as external suppliers, translating technical terminology and building trusted relationships. Whether optimising systems, escalating service issues, or producing high and low-level documentation, you’ll communicate clearly and with authority. Always looking for ways to improve, you’ll spot patterns, address recurring issues, and recommend process enhancements that raise the standard of technical services. You’ll mentor junior colleagues, share your expertise, and support senior engineers when needed – all while maintaining your own professional growth, keeping pace with the latest technologies and best practices. Bring your technical expertise to support essential public operations You’re confident working in secure, complex environments and bring a strong background in networking and infrastructure. From firewalls to cloud platforms, you’re comfortable designing, configuring, and supporting solutions that keep systems resilient. Detail matters to you. Whether you’re managing protocols or troubleshooting across networks, you’ll bring precision and reliability to everything you do. You’re also comfortable producing documentation, reporting on key performance measures, and sharing your knowledge with others. Adaptable, proactive, and always developing your skills, you’ll bring both technical expertise and leadership to everything you do. The support you need to grow your career Working with us, you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of, and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do and all you need. All our employees have to be security cleared to the highest level, so you’ll need to undergo a comprehensive vetting process before joining. Some of these roles require SC and some will require DV vetting. You can find out more about vetting on our website. And if you have a specific preference you can outline this on your application form. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures, and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Lead the expert team that helps to maintain the security of our IT operations When you join us in this vital leadership role you’ll be responsible for a small team of highly committed and collaborative IT Service Managers, and focus on ensuring adequate resources are available to deliver an efficient and successful service. Acting as a hands-on escalation point for business stakeholders, you’ll be accountable for the ongoing execution of continual service improvements, and be responsible for the recruitment, coaching, development and performance of your team. And most importantly, you’ll set the vision and strategy for IT service management throughout our organisation, ensuring that practices and services are standardised while at the same time capable of adapting to the needs of different services and customers. Committed to building service management considerations into all new bids, proposals and change requests, and overseeing service operations to ensure consumer support is of the highest quality, you’ll work to create, develop and maintain excellent relationships with a diverse range of internal stakeholders and customers. We’ll also expect you to confirm that each individual customer service agreement is fulfilled, support the renegotiation of agreements, interact with customers to resolve any issues that arise, and work to maintain you and your team’s professional development and knowledge. Use all your technical IT skills as you work to defend the nation’s interests To be a success in this significant role you’ll hold ITIL 4 Managing Professional certification, have well developed experience of working in service delivery environments, and possess the leadership and management skills necessary to lead an expert service delivery team. It goes without saying that you’ll have hands-on experience of using service management tooling such as ServiceNow, and in addition to demonstrable knowledge of formulating SLAs/OLAs, you should be capable of delivering services to defined standards at a minimum level of ISO9001 and ISO20000:1. With well developed commercial acumen and the confidence to drive organisational change management, experience of working with project and programme management methodologies would be desirable, as would the ability to operate in both established and ‘green field’ service management environments. It would be an advantage if you possess some technical expertise relating to security, IT and comms technologies, and in addition to knowledge of our organisation’s overseas operations, experience of supplier management would be a plus. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

Job title: Application Support Associate Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role What you'll be doing: Provide application administration support, including user account creation, password resets, access changes, and audit-related tasks across multiple business-critical systems Manage service operations by triaging, assigning, and tracking incidents and service requests, working closely with resolver teams and escalating issues when required Monitor application performance and service health, produce regular reports, support change and release activities, and contribute to ongoing service improvements Work within a structured IT Service Management (ITSM) framework, collaborating with internal teams, vendors, and stakeholders to maintain stable applications and meet regulatory and compliance standards Maintain accurate and up-to-date documentation, including support guides, configuration records, and issue logs Your skills and experiences: Essential: Ability to provide technical, application, or operational support within an IT or business environment. Familiarity with ticketing systems (e.g., Jira, ServiceNow) and documentation tools (e.g., Confluence, SharePoint). Awareness of ITIL Concepts and ticket lifecycle management Desirable: Excellent stakeholder management skills, with the ability to communicate effectively with users, developers, and senior teams. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Application Support Team: Be part of a dynamic, close-knit team where your contribution truly makes an impact! This is an exciting opportunity to work with both internal and external stakeholders, including the Ministry of Defence and global partners, collaborating across time zones on high-profile projects. You'll receive full support, structured training, and access to professional qualifications to grow your skills and accelerate your career. With real opportunities for progression and the chance to shape meaningful outcomes, this role offers the perfect blend of challenge, development, and teamwork in a vibrant, supportive environment. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 23rd December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Junior IT Field Service Technician Bromsgrove (Hybrid - 3 days per week) £25,000 - £27,000 + Personal Development Budget + Travel Allowance An excellent opportunity for someone early in their IT career, whether that's through commercial experience in IT Support or an apprenticeship route to join a leading IT solutions provider in a role offering plenty of technical variety, training and clear progression paths, This company is a leading IT partner specialising in delivering solutions, installations, and support to a wide range of clients across England. In this role, you will provide field-based and occasional office desk-side support, installing, maintaining, and repairing systems and devices, providing technical support, and offering IT advice. The role involves travel, including occasional overnight stays, with hybrid working available when not in the field. The ideal candidate will have at a minimum of around a of experience in IT Support as an IT Technician in a commercial or apprenticeship capacity. Ideally the right person will have exposure to core Windows environments, user and access management, and general day to day troubleshooting. Any familiarity with basic networking, cabling, on site hardware setups, or telephony systems would be a bonus. More importantly the right person will be keen to learn and progress. Due to the field-based nature of the role an Full UK Driving License is required for this role. This is a fantastic opportunity for a junior IT professional to join a leading tech solutions provider in a technically varied role with strong personal development and a supportive working environment. The Role: *Provide field based and occasional desk side IT support, covering installation, maintenance, and repairs across a range of systems and devices *Support a mix of clients in different sectors, offering clear technical guidance and hands on troubleshooting *Training and development *Travel to client sites as needed, including the odd overnight stay, with some hybrid working available The Person: *Early experience in Windows environments, with a good grounding in user support, access management, and day to day troubleshooting *Any exposure to basic networking, cabling, on site hardware setups, CCTV, or telephony systems would be a bonus *Holds a full UK driving licence and comfortable travelling to client sites *Based within commuting distance of Bromsgrove office and keen on a varied, hands on technical role Reference Number: BBBH 262580 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Exciting Opportunity: Gen AI Engineer/Developer - London/Nottingham, United KingdomAbout the Role Inside IR35 2-3 Days in London/ Nottingham £525 per day Our client is seeking an innovative and talented Gen AI Engineer/Developer on a contract basis to join their dynamic team in London/Nottingham. Specializing in custom software and IT services, our client is at the forefront of technological advancements, developing cutting-edge solutions to meet diverse business needs. This is your chance to shape the future by utilizing your skills in artificial intelligence to create innovative, bespoke applications. Key Skills Expertise in Generative AI Development: Experience in designing, building, and maintaining generative AI models for various applications. Problem-Solving Abilities: Ability to analyse complex technical challenges and develop creative, forward-thinking solutions. Team Collaboration: Effectively contribute to our client's team by collaborating with other professionals to achieve project goals. Technical Adaptability: Proficiency in adopting new tools and technologies to refine and optimize projects as required. Python focussed Connecting to Bakcend API Build MCP servers Understand firewalls and networks etc Optimisation of prompts Apply Today If you are a motivated professional with a passion for harnessing the power of generative AI to deliver cutting-edge solutions, we want to hear from you! Take the next step in your career and be part of an innovative, forward-thinking team. Apply now to join our client and help drive their transformative projects to success! Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Staff Firmware Engineer - Infrastructure Platforms Bristol - Hybrid £88,000-£115,000 base + circa $171,000 joining equity (4-year vesting) + circa $85,500 p.a. ongoing equity + 25 Days Holiday + 8 Bank Holidays + 4-week paid sabbatical every 4 years + 1 shutdown day per quarter + Private Medical + Travel Insurance + Electric Vehicle Scheme + Progression + 2 Pay Reviews per Year Excellent opportunity for a Staff Firmware Engineer with deep embedded C experience to join a world-leading technology business and play a key role in the firmware that underpins the next generation of global computing infrastructure. This organisation has built one of the world's most pervasive compute architectures, powering everything from IoT and automotive through to desktops, data centres and the cloud. Their infrastructure platform solutions are the foundation for the next era of digital infrastructure, and this team is at the heart of delivering production-quality firmware to customers worldwide. In this role you will join a core System Solutions team, owning the development, support and maintenance of platform firmware used in real-world infrastructure deployments. You'll lead defect triage and fixes, coordinate downstream release updates, and act as a primary technical interface to customers while collaborating closely with internal firmware and release engineering teams. The ideal candidate will be an expert in embedded C with a strong background in product-quality firmware, with proven, hands-on bootloader experience as an essential requirement, alongside device drivers, ideally within server or infrastructure environments. You'll be comfortable owning complex defect management, working with standards such as UEFI and ACPI, and engaging directly with customers and open-source communities around infrastructure platform solutions. This is a fantastic opportunity to join a truly world-leading organisation, work on technology that sits at the core of "wherever computing happens", and benefit from a highly competitive package, exceptional equity and long-term career progression within cutting-edge infrastructure engineering. The Role: *Support, maintain and evolve production-quality firmware for complex infrastructure platform solutions *Lead defect triage, management and fixing, including feature backporting for downstream releases *Act as a primary technical interface to customers on complex firmware and system software issues *Collaborate with firmware and release teams on bootloaders, device drivers, UEFI/ACPI and system software The Person: *Expert in C for embedded systems with strong low-level debugging skills *Proven experience delivering and maintaining product-quality firmware, with essential hands-on bootloader experience (plus device drivers and system software) *Background in UEFI/ACPI and structured defect management for complex systems (ideally server/infrastructure) *Familiar with RAS, hypervisors, CXL, power management and security; open-source experience highly beneficial Reference Number: BBBH266754 To apply for this role or to be considered for further roles, please click "Apply Now" or contact the team at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Director of ERP and CRM MS Dynamics 365 The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range $140K - $210K plus benefits. The position will be based in Trumbull CT USA – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Test Engineer East Kilbride Competitive Salary + 10% KPI Bonus + Healthcare Plan + 35 Days Holiday + Progression Opportunities + Training + Pension + Income Protection Scheme + Critical Illness Insurance + Sponsorship Are you a Test Engineer looking to take the next step in your career? This is an exciting opportunity to join a global leader in power and energy technologies, supporting the development of advanced industrial charging systems used worldwide. An exciting opportunity has arisen with a leading global organisation specialising in advanced Power, Industrial and Energy Management technologies. With decades of innovation behind them, this company remains at the forefront of electrification, automation and clean energy solutions-supporting a more efficient and sustainable future. Based at their East Kilbride site, the team develops a range of high-performance battery charging systems used across industrial vehicles, warehouse automation platforms and a variety of electrified applications. As demand grows and industries continue transitioning from legacy machinery to full electrification, the organisation is seeking a skilled Qualification & Test Engineer to join their expanding engineering function. The role involves developing automated test systems for both R&D and production environments, supporting new products through design, verification, qualification and into volume manufacture. The position offers extensive cross-functional interaction, working alongside hardware, software, mechanical and manufacturing teams across the UK and Europe. The role: Develop automated test solutions for R&D and production teams Collaborate closely with hardware, software and mechanical engineering groups Support new product development from requirements through to mass production Produce test protocols, specifications and detailed technical reports The person: Qualification in Electronic Engineering (or equivalent experience) Background in test engineering, product validation or manufacturing support Experience with LabVIEW, Python or similar test automation environments Awareness of communication protocols such as CAN/Can-Open, Ethernet or SCPI Reference Number: BBBH266484 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Lead our approach to major incidents, create a more effective service You’ll lead a consistent Technology & Operations (T&O) response to major incidents, making rapid resolution and minimal disruption to customer services your priorities, as well as compliance with ISO and ITIL standards. You’ll drive incident communications and activity coordination during business continuity and security incidents, ensuring alignment with customer and internal practices. As our service delivery model is 24/7, you’ll make handovers seamless with a unified response across teams – so that our service is consistent and excellent, no matter the hour. Plus, through conducting post-incident reviews, you’ll track follow-up actions and embed lessons learned. Driving improvements to the service will be key. To this end, you’ll support the Problem Manager in identifying and managing root causes of recurring incidents. This will entail trend analysis and collaboration with technical teams. Analysis and reporting will be core to what you do. You’ll gather and define reporting requirements, design dashboards, and produce detailed, compliant reports with actionable insights for stakeholders. This is a fantastic opportunity to be empowered to assemble and lead cross-functional teams, make key decisions, maintain performance, uphold customer satisfaction and drive improvements. We’d also like you to coach team members to enhance capability, build resilience and strengthen the service. Bring your IT expertise to protecting the UK’s digital infrastructure To be well suited to this role, you’ll be a practitioner in the following: incident management, availability and capacity management, community collaboration, continual service improvement, ownership and initiative, service focus and user focus. Plus, you have a working knowledge of change management, continuity management and technical understanding. You have an awareness of asset and configuration management and service management framework knowledge. To find out more about the skills required, head to You have a demonstrable experience in IT service management with expertise in Major Incident Management and Problem Management, with a successful record of meeting targets and delivering results. This has given you technical knowledge across infrastructure, cloud services, networking and applications. Coupled with extensive knowledge of Service Management Tooling and service reporting. You’ve driven Continual Service Improvement and risk plans. Plus, you’re excellent with MS Office 365. An excellent problem solver with a sharp analytical eye, you’re a skilled decision maker. You can influence others too. This is down to your exemplary customer-facing abilities, complemented by superb written and verbal communication skills. You are educated to Level 3 (A level/AS level/T Level) or Level 4 (HNC). Preferably, your qualifications are in Computer Science, Computer Systems, Networking / Digital Data Communication or Science, Technology, Engineering or Mathematics (STEM) subjects or relevant job experience. You have ITIL Foundation level Certification. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC). You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: 04/01/2026 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

Director of ERP and CRM MS Dynamics 365 - London Our Client is looking to recruit The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. You must have expert level experience of MS Dynamics 365 F & O coupled with MS Dynamics 365 CRM. Must have over 5 years proven track record of working with MS Dynamics 365 F & O coupled with MS Dynamics 365 CRM and ERP applications. They will be responsible for managing MS Dynamics 365 F&O, MS D365 CRM, all associated independent software package integrated to MS D365 F&O and MS D365 CRM and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead MS Dynamics 365 F&O and MS Dynamics CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of MS Dynamics 365 F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of MS Dynamics D365 CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting MS Dynamics D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of MS Dynamics D365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £100K - £150K or $140K - $210K plus benefits. The position will be based in Trumbull CT USA or Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

2 Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.

Engineering Trainer Maidenhead - Term Time Only £34,300 - £46,800 + Generous Pension (28% Employer Contribution) + Private Healthcare Scheme + Life Assurance + Free On-Site Parking + Staff Awards & Social Events + Continuous CPD & Funded Qualifications Are you from a Mechanical or Electrical Engineering background and want to use your skills to inspire the next generation? Do you want to move into a stable, rewarding career where you'll use your skills to inspire the next generation? This role offers the chance to take your practical Construction & Engineering knowledge and turn it into something that changes lives - while gaining excellent benefits and continuous professional development. Whether you're an experienced teacher or making your first move into education, this is an opportunity to grow your career in a supportive environment, enjoy term-time hours, and be part of a team where your expertise is truly valued. You'll not only shape young learners' futures, but also gain the training, qualifications, and career progression to shape your own. In this position, you'll lead Engineering and Design & Technology lessons, deliver qualifications such as BTEC Level 1 and 2, and manage a DT Assistant. You'll also play an important role in developing practical learning opportunities while helping young people reach their potential in a safe, inclusive environment. The ideal candidate will have strong knowledge of Mechanical or Electrical Engineering, with the ability to lead practical activities and use tools and machinery safely. Previous teaching experience is not essential. This is a fantastic opportunity for someone passionate about Engineering who wants to take on a meaningful role, support young people, and grow their own career in education. The Role: Leading Engineering lessons and activities Delivering qualifications such as BTEC Level 1 & 2 Managing and supporting a DT Assistant Creating a safe and engaging learning environment for students with additional needs The Person: Background in Mechanical or Electrical Engineering Strong practical skills, including safe use of tools and machinery Knowledge of health & safety Teaching experience desirable but not essential Reference Number: BH-262161 To apply for this role or to be considered for further positions, please click "Apply Now" or contact Ilyas Shirwani at Rise Technical Recruitment. We are an equal opportunities employer and welcome applications from all suitable candidates.

Looking for a role where your work genuinely matters? This is your chance to join a close-knit engineering team building software that powers world-class scientific instruments. These systems help researchers push the boundaries of physics and materials science and you'll play a key part in making that happen. If you enjoy solving complex problems, collaborating across disciplines, and want to see your code make a real impact, this could be the perfect fit. What you'll do 🛠️ Own the lifecycle: Design, develop, and maintain software for precision instruments. 50% coding, 25% documentation, 25% coordination. Build clean solutions: Write modern C++ and Python in a Linux environment, delivering robust, maintainable code. Collaborate widely: Work with engineers, technicians, manufacturing teams, and scientists to turn business requirements into technical solutions. Hardware integration: Interface with programmable instruments and ensure smooth hardware/software interaction. Test and validate: Create and run unit and integration tests to guarantee reliability. Lead by influence: Mentor junior engineers and contribute technical input during design reviews. What you'll bring 🧠 Strong experience in C++ and Python for complex systems. Solid Linux development background. Proven ability to deliver maintainable, high-performance software. Degree in Computer Science, Engineering, Physics, or equivalent practical experience. Excellent communication skills and the ability to work across multiple teams. Strong experience in translating business requirements into technical solutions. Working arrangement 🧭 Hybrid: 3 days on-site in Oxford, with early finish Fridays (1pm). Expect hands-on collaboration in the lab for hardware integration and testing. Salary & Benefits 🎁 Up to £68,000 plus bonus scheme. 25 days annual leave + bank holidays. Pension contribution and comprehensive benefits package. Opportunities for career development in a growing, technology-led business. 📩 Apply now or get in touch for a confidential chat about the role. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Product Manager Competitive Salary + Bonus + Shares + Progression + Healthcare + 32 Days Holiday + International Travel + Sponsorship Linlithgow - Hybrid Are you a Product Manager with a background in Telecoms, Datacoms or Synchronization technologies and looking for progression opportunities either technically, commercially or strategically? On offer is an excellent opportunity to take on an influential role within a leading technology company that works with some of the biggest names in the industry. You'll be involved across a cutting-edge product range that continues to push boundaries in network timing, synchronization and test solutions. Established over 15 years ago, this innovative business designs and develops advanced software, hardware and cloud-based technology used by major network operators, equipment vendors and technology providers worldwide. Having built a strong reputation for performance and reliability, they are seen as a leader in the synchronization and test measurement space. As a Product Manager, you will help uncover customer needs and work with a multidisciplinary team to take new solution concepts from idea through validation and development. You will play a key role in shaping product strategy, identifying new opportunities and ensuring successful delivery of high-value solutions to the market. If you're motivated by technology, enjoy working at the interface of engineering and business, and want to help shape next-generation network solutions, this role offers the perfect platform to grow your career. The role: Product Manager for advanced network test and measurement products Lead cross-functional teams from concept to delivery Identify and capitalise on new growth opportunities Hybrid working - typically 3 days in office (Tuesday & Thursday core days) The person: Experienced Product Manager with telecoms or datacoms background Understanding of synchronization technologies such as PTP, SyncE or related systems Strong communication and stakeholder management skills Willing to travel internationally when required Reference Number: BBBH - 263584 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Senior Microsoft 365 Teamlead & Consultant - 12 months - Brussels We are looking for an experienced Senior Microsoft 365 Consultant to join our team and take a lead role in designing, implementing, and optimising Microsoft 365 solutions for our clients. This position is ideal for someone who combines deep technical expertise with strong consulting and stakeholder management skills. In this role, you will work closely with business leaders, IT teams, and end-users to translate requirements into scalable, secure, and user-friendly solutions, with a focus on modern workplace transformation, adoption, and governance. Key Responsibilities • Lead the design, configuration, and deployment of Microsoft 365 services, including but not limited to: SharePoint Online, Teams, Exchange Online, OneDrive for Business, and Power Platform. • Act as the primary technical advisor for M365 architecture, migration, and integration projects. • Gather and analyse business requirements, translate them into technical solutions, and create detailed documentation. • Ensure compliance, security, and governance best practices across the M365 environment. • Conduct workshops, training sessions, and adoption programs for end-users and administrators. • Support and mentor junior, medior and senior consultants, sharing knowledge and best practices. • Troubleshoot complex technical issues and provide expert-level support. Skills & Experience • Proven track record (5+ years) in Microsoft 365 consulting, architecture, and project delivery. • In-depth expertise in one or more M365 areas (SharePoint Online, Teams, Exchange Online, Power Platform, Security & Compliance). • Experience with migrations from on-premises to M365 cloud services. • Strong understanding of identity management, security, and governance in Microsoft 365. • Excellent communication and stakeholder management skills. • Microsoft certifications (e.g. MS-100, MS-700, MS-900, PL-200) are highly valued. People management & roles • Lead a team of 10 people, both technical and functional consultants • Evaluation and coaching in their career path • Coordination, planning, dividing work amongst the team members • Follow up on budgets, scope and time estimations If you are interested please send me your CV and I will contact you as soon as possible with further details.