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IT Support Engineer Halesowen - On-site £30,000 - £35,000 + Additional Training + Progression + Benefits Excellent opportunity for an experienced IT Support Engineer to join a growing defence-focused manufacturer, taking ownership of onsite IT systems and playing a key role in improving technology, security and user experience across the business. This company design and manufacture specialist products for defence customers and other highly regulated industries. As they continue to grow, they are investing in their IT estate, cyber security posture and core business systems, creating a varied and impactful role for an experienced IT professional. In this role you will oversee day-to-day IT operations, support users across all departments and drive improvements to systems, processes and security. You'll work across hardware, software, networks, Microsoft 365/SharePoint, ERP and other business-critical applications, as well as supporting ongoing Cyber Essentials Plus accreditations and cyber awareness. The ideal candidate will have several years' experience in IT Support, with strong knowledge of Windows environments, Microsoft 365, networking fundamentals and cyber security best practice. You'll be comfortable working autonomously, liaising with third parties and supporting a mix of office and shopfloor users in a manufacturing or secure environment. The ability to obtain BPSS and SC clearance is essential. This is a fantastic opportunity to join a stable, growing organisation in a highly varied role where you'll have genuine influence over systems, security and how technology supports the wider business. The Role: *Maintain and support core IT systems (endpoints, servers, Microsoft 365/SharePoint, business apps and assets). *Provide hands-on user support across all departments, working with third parties where needed. *Administer key business systems (time & attendance, Infor ERP), ensuring smooth updates and changes. *Contribute to cyber security, mobile device management and employee security awareness. The Person: *Experienced IT Support professional with Windows, Microsoft 365, hardware and basic networking skills. *Solid understanding of cyber security best practice and able to obtain BPSS and SC clearance. *Highly organised, able to work independently, prioritise workload and liaise with third parties. *Strong communicator, confident supporting users at all levels in a manufacturing/secure environment. Reference Number: BBBH266481 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Il assure la réception des incidents (ruptures du service habituellement rendu) ou difficultés déclarés par les utilisateurs. Il les fait prendre en charge par les ressources capables d'y apporter une solution. Il contribue, au premier niveau, à la résolution des incidents nuisant à la qualité et à la continuité de service. À la différence de l'assistant fonctionnel, il traite tout type d'incidents et n'est pas toujours présent auprès des utilisateurs. - Support applicatif et métier - Prise d’appels - Résolution et gestion du backlog (incidents et demandes) - Réalisation des demandes de services et des habilitations - Gestion P1

Hanson Regan recherche un administrateur AD/MIM pour une mission de 6 mois à Paris. Objectifs du projet : • Administrer les annuaires Active Directory des différentes entités du groupe. • Assurer la maintenance opérationnelle et la sécurité (MCO/MCS) des annuaires Active Directory. • Gérer les annuaires du groupe ADLD. • Gérer les plateformes de fédération d'identités ADFS. • Gérer les plateformes de gestion des identités et des accès (FIM/MIM). Défis du projet : • Intégrer les normes de sécurité dans la conception et le développement des services liés à l'identité. Livrables : • Conception et déploiement des annuaires Active Directory (AD, DNS, GPO). • Mise en œuvre de délégations Active Directory granulaires. • Mise en œuvre des relations d'approbation et intégration avec les forêts d'administration et les bastions. • MCO/MCS. • Gestion des identités et des accès (FIM/MIM). • Intégration d'applications via les services de fédération d'identités (ADFS). Profil souhaité Expertise technique requise : • Microsoft Active Directory (AD, DNS, GPO, Trust, Kerberos) • ADLD Microsoft (LDAP, UserProxy) Afin de répondre aux besoins de nos clients, nous n'acceptons que les candidatures de freelances travaillant au sein de leur propre entreprise (SAS, SASU, SARL, EURL, etc.). N'hésitez pas à me contacter si vous souhaitez discuter de ce poste plus en détail.

nous sommes à la recherche d'un consultant Entra ID afin de renforcer une équipe actuellement composée de 10 personnes. Le consultant devra avoir un minimum de 6 années d'expérience sur les solutions Microsoft Azure AD/ Entra ID (des compétences AD avec maîtrise du legacy sont déjà en place). Sa mission consistera à participer aux différents projets de reprise de l'activité ainsi qu'à assurer le run Entra ID sur le tenant existant. Run · Participation à la résolution des incidents et demandes de niveau 3 · Participation l'administration courante des solutions Entra ID et Active Directory. Projet · Participe activement aux projets de l'équipe en lien avec les différents acteurs et entités concernées Le lieu de la mission sera situé à La Defense avec une présence sur site de 2 jours. Un démarrage est attendu ASAP sur le mois de Janvier.

Objectif global : Accompagner le support des PDV sur la gestion d'incidents et demandes Compétences techniques Réseau - Confirmé - Impératif Windows - Confirmé - Impératif Printing - Confirmé - Impératif Bureautique - Confirmé - Impératif Connaissances linguistiques Français Courant (Impératif) Description détaillée Technicien Support Niveau 2 H/F Temps plein Description du poste Vous intégrerez une équipe en charge d’assurer sur un périmètre dédié un support et une assistance technique auprès de nos clients (points de vente du Groupement) en leur apportant les conseils et solutions personnalisées adaptés à leurs situations. En tant que Technicien support informatique niv 2, vous serez rattaché au Superviseur et ferez partie d'une équipe pluridisciplinaire. Le contexte vous plaît ? Découvrez votre quotidien au sein de votre future équipe. Vos missions Prendre en compte les incidents remontés par le Niveau 1 Enregistrer les incidents ou anomalies de fonctionnement signalés Analyser et résoudre les incidents liés au système et aux applications à l'aide des outils mis à votre disposition : diagnostic, identification, formulation, résolution Assurer le support par la prise en main à distance Escalader, si besoin, les incidents au niveau 3 Remonter les évènements majeurs impactant l’activité de nos points de vente ou informations manquantes Assurer le suivi des incidents et participer à la mise en place d’actions correctives en proposant de nouvelles améliorations Qualifications Vos atouts pour réussir Vous avez une appétence pour le domaine de la relation client, un intérêt pour la résolution de problèmes et vous disposez des compétences suivantes : Maîtrise de l’architecture matérielle Maîtrise de l’architecture réseau points de ventes (filaire, WIFI) Maîtrise des environnements Windows Maîtrise des outils de connexion à distances Connaissance du secteur du Retail Bonne expression orale et écrite Au service des points de vente, vos horaires sont adaptés pour être toujours au plus près de leurs besoins. Cela se traduit concrètement par des permanences et par la mise en place d'un planning par roulement qui s'étend du lundi au samedi, de 7h00 à 21h00 (37 heures hebdo sur 5 ou 6 jours, 1 samedi sur 3 travaillé).

DevOps & Oracle Engineer, freelance, 12 mois de contrat initial, Niort, 3 jours de télé travail par semaine Attractive opportunité pour un(e) Consultant(e) DevOps & Oracle de rejoindre notre client final basé à Niort et qui accompagne quotidiennement des millions de particuliers et de professionnels. Contexte : Dans le cadre du maintien en conditions opérationnelles (MCO) et de l’amélioration continue de son système d’information, le Service Delivery du client souhaite renforcer son équipe Production / Exploitation par une prestation d'ingénierie/ Ops. La prestation consistera à une intervention en support du centre de service (N1/N2) afin d’assurer la prise en charge du niveau 3, la résolution des incidents complexes, et la fiabilisation des environnements de production. Objectifs de la prestation : Au sein de l’équipe opérations du service delivery (8 personnes + 1 manager) et plus précisément d’un pôle de gestion des incidents/demandes/problèmes de 6 personnes (4 profils métiers + 2 profils ops), nous avons besoin d’une prestation ops supplémentaire pour : · Assurer le support niveau 3 sur le périmètre production · Garantir la résolution et la prévention des incidents critiques; · Participer à la fiabilisation, à l’automatisation et à l’industrialisation des process · Accompagner le centre de service Exploitation (N1/N2) dans la montée en compétence et la formalisation des procédures · Assurer un rôle d’expert DBA Oracle, capable de traiter en autonomie les incidents et demandes de services autour des bases de données (compétence manquante au sein de l’équipe) · Gestion opérationnelle : o Prendre en charge les incidents techniques de niveau 3 et coordonner leur résolution o Effectuer les analyses post-incidents et proposer des actions correctives et préventives o Suivre et piloter les actions de fiabilisation et d’amélioration continue o Gérer les changements en production selon les bonnes pratiques ITIL · Mettre à jour la documentation technique et les procédures d’exploitation · Amélioration continue / Automatisation : o Identifier les points de fragilité du SI et proposer des quick win o Industrialiser les opérations récurrentes à fort ROI o Contribuer à l’amélioration continue des chaînes d’exploitation et du monitoring · Compétences DBA / Oracle o Diagnostiquer et résoudre les incidents N1/N2 sur les bases Oracle (performances, verrous, espace, corruption) o Effectuer des analyses de performance à partir de rapports awr et de la supervision oem o Proposer des scripts SQL/PL-SQL permettant de fiabiliser/optimiser le SI o Diffuser les compétences / bonnes pratiques au sein du service delivery mais également auprès des équipes de développement Profil recherché : o Compétences techniques : Expérience confirmée en environnement de production o Solide maîtrise du support niveau 3 et des processus ITIL o Expertise DBA Oracle (administration, optimisation, dépannage) o Connaissances techniques : Linux, scripts Shell, supervision (Dynatrace, OEM, Grafana…)

Rôle : Product Owner Apps Microsoft Office Objectif de la mission : Assurer le pilotage opérationnel d’un produit du périmètre Office Apps et poste de travail : intégration, mise en service, documentation, support avancé, coordination technique et contribution à la roadmap. Responsabilités principales : • Superviser l’intégration du produit, les pré-requis à la mise en service et le passage en maintenance. • Réaliser le paramétrage initial et garantir la qualité des notices utilisateurs / mainteneurs. • Mettre à jour la documentation technique et identifier les besoins de montée en compétences. • Présenter les nouvelles fonctionnalités et maintenir la liste des produits. • Apporter une expertise aux équipes support N2/N3 en cas d’incidents majeurs. • Contribuer à la gestion des problèmes liés au produit. • Assurer la veille technique, l’interface avec les éditeurs et la participation à la roadmap. • Fournir un tableau de bord de santé du produit et participer aux comités de pilotage. Périmètre technique : • Office Apps : MCO et évolutions (Word, Excel, PowerPoint, Power BI Desktop…) sur PC et mobile. • Projet / Études : migration Office 32b→64b, Windows 10→11, étude déploiement Office via Cloud. • Ingénierie supplémentaire : solutions de « bridage de poste » (Windows Kiosk, SiteKiosk…). Livrables attendus : • Mise à jour du catalogue produit et coordination technique. • Suivi des études, projets et déploiements. • Homologation (tests, recettes) et validation sécurité. • Fiches de paramétrage et documentation technique / fonctionnelle. • Tableau de bord produit et contribution à la roadmap. • Gestion des incidents / problèmes et analyses associées.

Bonjour, Je suis à la recherche Technicien de Proximité: Missions principales : Ø Assistance et accompagnement sur les équipements IT : PC, smartphones, Ø imprimantes… Ø Prise en main et formation des utilisateurs à l’usage de leurs outils Ø Support fonctionnel sur les outils de la suite Microsoft 365 (Outlook, Teams, OneDrive, Ø SharePoint…) Ø Interventions ponctuelles sur serveurs locaux (reboots, vérifications de services, gestion Ø de sauvegardes locales...) Ø Support sur les équipements réseau (switchs, bornes Wi-Fi, routeurs, brassage…) Ø Prise en charge dans l’outil de ticketing des incidents et demandes de service Ø Suivi rigoureux des tickets jusqu’à leur resolution Ø Communication proactive avec les utilisateurs et les équipes centrales IT Ø Proposition d’actions préventives et d’amélioration continue

IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.

Job Title: Principal Engineer - Support Engineering Location: Barrow-in-Furness, Filton, Brough OR Coventry. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing: Assist the Senior Engineering Manager in delivering effective ILS outputs for the Strategic Weapon System Support (SWSS) solution Provide expert support knowledge in responding to engineering queries from the MOD or Submarine Enterprise partners about the design, safety, maintenance, and operation of equipment and systems on in-service submarines Offer expert advice on equipment in line with current governance processes, in response to engineering queries from the MOD Design Authority Deliver support to the appropriate Engineering and Support Managers in the preparation of briefs and reports for both internal Provide technical support for creating the maintenance plan, ensuring it meets Design Authority requirements, and contribute to work aimed at reducing duration, including related risks and issues and external reporting requirements Provision of SWSS technical information from previously published sources where still available Your skills and experiences Knowledge of DN Class Platform / SWSS (Strategic Weapon System Support), operation, maintenance and training Strategic Weapon System (SWS) qualification Knowledge of MOD Defence Equipment & Support (DE&S) and Submarine Delivery Agency (SDA) processes Knowledge of the complete engineering lifecycle with some experience of operating in a number of phases Strong awareness of Product Safety & Environmental policies and SHE Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Datum Pack team This specialist role works closely with the Product Configuration team, particularly in relation to managing the Datum Pack, which is just one part of their responsibilities. This SQEP technical advisory role will collaborate directly with the technical delivery teams who manage and organize product-related items, providing them with authoritative guidance and technical assurance. You will become part of a rapidly growing team focused on support and supportability within a fast-paced and continuously evolving environment. The role requires sharpness and adaptability to effectively meet the demands of this challenging setting. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role – 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Cahier des Charges – Expert Active Directory Infrastructure & Sécurité 1. Contexte L’équipe Active Directory Control Tower , rattachée au stream Groupe One Access du programme Ensemble , assure la disponibilité et la sécurité globale de la forêt TES. Deux volets : Run : conformité, support incidents, pilotage incidents sécurité. Projets : initiatives liées à l’infrastructure et à la sécurité AD. 2. Objectif de la mission Renforcer l’équipe avec un expert Active Directory disposant d’une expertise avancée en infrastructure et sécurité , capable d’intervenir sur des environnements complexes et hybrides (on-premise + cloud). 3. Périmètre et responsabilités Conception & Gestion AD : multi-domaines/forêts, réplication, rôles FSMO, SYSVOL (DFSR). Support & Troubleshooting L3 : incidents AD, RCA, coordination GSOC. Sécurité & Conformité : durcissement AD, RBAC, JIT/JEA, audit, SIEM. PKI : déploiement et maintenance ADCS, intégration TLS/Smartcard. Cloud & Hybrid Identity : Azure AD (Entra ID), AD Connect, Conditional Access, AWS IAM. Automatisation : scripts PowerShell avancés, Azure Automation.

Microsoft AI Engineer / Azure Artificial Intelligence Engineer This is a new and exclusive opportunity for a AI Engineer / Azure Artificial Intelligence Engineer to join a thriving STEM business as they are growing their AI Engineer / Azure Artificial Intelligence centre of excellence Role details Title: AI Engineer / Azure Artificial Intelligence Engineer Location: can be either London or Glasow, and expectation is 1 or 2 days a week in the office with home working hybrid flexibility Permanent roles only, salary £60,000- £90,000 dependant on location and experience Technical stack: Azure AI solutions, including Azure OpenAI Service, Azure Cognitive Services, and Azure Machine Learning Requirements Extensive experience with Azure AI solutions, programming expereince (Python, C#, or Java) Thisis a brilliant new role, and an opportunity to join a business who are genuinley growing this team to be a future centre of excellence for the country. They are also a very supportive home working flexible working environment As an AI Engineer specialising in Azure Services, you will be responsible for designing, implementing, and maintaining AI solutions within our organisation. Leveraging the Azure platform, including Azure OpenAI, Azure Vision and other Azure AI services, you will develop scalable, efficient, and effective AI models and systems to address business challenges, enhance decision-making, and drive innovation. Collaboration with cross-functional teams to integrate AI capabilities into our products and services will be a key part of your role. This is an opportunity to join a high functioning relaxed team that will significantly contribute to the digital transformation this STEM business Role requirements Strong Programming Skills: Proficiency in programming languages such as Python, C#, or Java, with a deep understanding of software development principles. Extensive experience with Azure AI solutions, including Azure OpenAI Service, Azure Cognitive Services, and Azure Machine Learning. Familiarity with Azure Databricks is a plus. Understanding of CI/CD pipelines, containerization (Docker, Kubernetes), and experience implementing MLOps practices using Azure DevOps. Qualifications such as the following would be advantageous, however not necessary: Microsoft Azure AI Engineer Fundamentals / Associate Microsoft Azure Data Engineer Microsoft Data Scientist Associate For more information, and the chance to be considered, please do send through a cv- good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Role: 3rd Line Infrastructure support Engineer Location : Full time onsite in either London or Basingstoke Clearance required : DV 3rd Line Support Core Engineer Are you an experienced 3rd Line Engineer? Can you work in a small, tight-knit team providing remote support to a dynamic customer environment? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people in an Agile framework to provide a first class level of support? This is your world and your opportunity to shape it for the better. We are looking for an experienced 3rd Line Engineer with knowledge of Operating Systems and VMWare to join a small embedded team on a secure customer site. You will play an integral part of a 3L team and your role will involve providing support across multi-site domains using the latest technologies with particular responsibility for Core services within a secure environment. This is an exciting opportunity for a committed, can-do individual to be involved from the build of the system to supporting it when live. Your experience Responsibilities include (but are not limited to): 3rd line support of: * VMWare and Operating Systems * MS Platform Engineering * Environment configuration, administration and maintenance covering virtual and physical assets * Environment monitoring * Linux Platform Engineering * Backup Solutions * PKI Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Nous recherchons pour l'un de nos clients, un acteur majeur dans le secteur du digital, un ingénieur Site Reliability Engineer (SRE) (H/F) afin de renforcer l'équipe d'exploitation et garantir la fiabilité et la performance des infrastructures cloud. Dans ce cadre, nous recherchons un Ingénieur SRE capable de garantir la fiabilité, l’évolutivité et l’automatisation de ces socles tout en promouvant une approche Infrastructure as Code et une forte culture d’observabilité. Vos missions : * Installer, administrer et maintenir en conditions opérationnelles les socles techniques (Kubernetes, Kafka, API Management…) * Mettre en place et promouvoir une approche Infrastructure as Code (Terraform, Ansible, Helm, etc.) * Développer l’automatisation des déploiements, de la supervision et de la gestion des environnements * Renforcer les pratiques d’observabilité (logs, métriques, traces) pour améliorer la performance et la résilience * Documenter les socles, accompagner les équipes internes dans leur adoption et bonnes pratiques * Participer à l’amélioration continue et à la veille technologique

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: Extensive experience of the Microsoft Windows Desktop essential A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack Experience of network, printer, AV, UPS and Security hardware Experience of working within a Cybersecurity framework Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. Disciplined, with the ability to prioritise Experience working with internal and external resources to achieve consistently excellent service level3 Ability and desire to expand with changing marketplace and technology. Friendly, professional Passionate about Technology Recognises the importance of frequent and clear communication and documentation Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.