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Client Advisory & Opportunity Leadership: Lead senior client-facing advisory conversations across discovery, solution shaping and opportunity development. The role is expected to translate energy and utilities business challenges into clear Dynamics 365 solution options, delivery approaches, estimates, risks and implementation roadmaps, while acting as a trusted advisor who can challenge unclear requirements and guide clients towards scalable, maintainable and value-led Microsoft solutions. Solution Architecture & Design: Own the end-to-end Dynamics 365 Customer Engagement solution architecture across process, data, security, integration, user experience and non-functional design. The role will translate business requirements into practical Microsoft platform designs, define solution boundaries across configuration, customisation, Power Platform and external integrations, and ensure the architecture is aligned to enterprise standards, Microsoft best practices, governance and long-term supportability. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

CGI is helping organisations design digital services that are clear, inclusive, and built around real user needs. As a Content Designer within our HCD team, you will play a key role in transforming complex services into intuitive, meaningful user journeys that deliver measurable impact. Working at the intersection of strategy, design, and delivery, you will influence how content shapes experiences at scale. At CGI, you are trusted to own outcomes, encouraged to bring creativity to problem-solving, and supported by a collaborative environment where your expertise helps create lasting value for clients, users, and communities. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Job Title: Senior Software Developer Location: Staplehurst, Kent (Please note that candidates must live within a 20 mile radius to apply) Salary: £50,000 to £60,000 (dependent on experience) Job Type: Permanent/ Full time About Us: Burtons Manufacturing Co Ltd. is a veterinary equipment manufacturer based in Staplehurst, Kent. Established in 1981 Burtons has been supplying the veterinary industry with a full range of products for over 40 years. Fundamental to the provision of safe anaesthesia is the support of well-designed ventilation and patient monitoring equipment. Burtons have a range of products designed specifically for veterinary use, with embedded or mainstream operating system software running mainly on Windows PC's or Linux platforms. About the role: Due to the growth of the company and range of products, Burtons require an experienced programmer to expand the development team. Burtons are looking for an experienced programmer well versed in Windows and Linux software development using predominantly C++, but also C#, .NET and web-based programming languages. The role will involve working on user-interface software for the control of mechanical ventilators and the monitoring of patients under anaesthesia. Burtons have a combination of electronic and clinically skilled personnel within the company driving forward new advances in animal ventilation and monitoring techniques. Burtons would like to expand the current software into hand-held mobile devices. This role reports directly to the Production Director. Duties and Responsibilities: This is a senior role requiring proven skills and abilities; please note this role is not suitable for applicants requiring further training/mentoring. Work with existing programmers on developing new product code for Windows and Linux platforms. Current C++ projects include new animal ventilators, new Multi-Parameter patient monitors and a new ventilator simulation system. Be involved in the creation of new C++ software from scratch, matched to the requirements of new products. Support existing code in legacy products (C++ and C#) by responding to customer reports and identified software defects. Support the development team with university and internal research projects. Work with the development team to expand the platform usage of existing software to include hand-held devices such as tablets and mobile phones. Demonstrate a desire to take ownership of own work and maintain excellent attention to detail. Work across departments to provide bespoke software solutions About you: Primary: Minimum 5 years' experience of developing applications using Windows Visual Studio Well versed in predominantly C++ and C, with experience of C#, and .NET Strong experience of working with Windows and Linux operating systems Ability to adopt ownership of responsibility for a project, to oversee meeting of deadlines and project objective. Tertiary education with supporting qualifications Demonstration of previous industry work history Demonstration of extensive knowledge and previous experience may be considered in place of formal tertiary qualifications Secondary: Good organisational and planning skills Clear and precise documentation and annotation for code development Ability to work alone and as part of a development team Ability to understand and focus on the core requirements of a task Ability to clearly explain ideas and concepts to less experienced members of the team or members of other departments Beneficial: Experience of embedded systems C, C++ programming in embedded systems Working with the Microchip range of microcontrollers Experience of working with iOS and Android platforms Benefits: Competitive annual salary £50,000 to £60,000 (dependent on experience) Permanent contract, 40 hours per week, Monday to Friday; Burtons have a range of flexible working options available for the right candidate. 33 holiday days per year (inc. bank holidays) Contributory pension scheme Excellent opportunities to train and progress Offices and workshops based in beautiful countryside setting On-site car parking Staff events, such as the Big Summer Party and awards Scheme Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Lead Software Engineer, Principal Developer, Software Architect, Senior Programmer, and Technical Lead may also be considered.

Job Title: Comms Specialist Engineer Location: Bridgend or St Asaph (Post to Bridgend) Salary: £30,000 to £35,000 per annum (depending on experience) Job Type: Full-time, Permanent Why join Flotek? Flotek Group is one of the fastest-growing technology companies in the UK, helping small and medium-sized businesses with IT, cyber security and communications technology. You will join our "Purple Army", a collaborative and fast-paced team that values expertise, trust, recognition and delivering a genuine "Wow" for our partners. Every employee shares ownership of the group, so you are genuinely invested in our success. The role: You will be a key point of contact on our comms helpdesk, providing high-quality remote support across VoIP, connectivity and data networking. You will resolve issues efficiently, escalate with clear diagnostics where needed, and make sure both our internal teams and partner environments get outstanding service. This is a full-time, office-based role and you can be based at either our Pencoed office in Bridgend, South Wales, or our St Asaph office in North Wales - whichever suits you best. You must be able to commute reliably to one of these offices. We cannot offer sponsorship or relocation assistance, so you must already have the right to work in the UK. What you will be doing: Incident management: Be the first point of contact for telecoms incidents, logging, categorising and prioritising faults in line with ITIL best practice. Service level management: Resolve tickets within agreed SLAs with timely responses, accurate updates and clear documentation. Ownership and escalation: Own incidents end to end, aim for First Contact Resolution, and escalate to Comms Specialists or carriers with clear diagnostics. Technical troubleshooting: Diagnose VoIP systems, SIP trunks, handsets, routers, broadband circuits (FTTC, FTTP, SoGEA) and internal network connectivity. Supplier coordination: Liaise with broadband carriers and hosted voice providers to progress faults and drive timely resolution. Service monitoring: Spot and respond to outages, call quality issues, latency and performance concerns before they escalate. Continual improvement: Document known issues, workarounds and fixes in the Knowledge Base to speed up future resolution. Service communication: Give clear, confident updates to customers and stakeholders, managing expectations during incidents. On-call support: Support telecoms services during scheduled weekend and out-of-hours cover, following major incident escalation paths. What we are looking for: Essential Requirements: You will be a logical problem-solver with a customer-first mindset who thrives in a busy helpdesk environment. 1 to 2 years' experience in a VoIP or communications support role. A good understanding of SIP, RTP, NAT and VoIP fundamentals. Basic knowledge of routing, switching, VLANs and firewall concepts. Strong problem-solving skills and the ability to diagnose issues logically. Excellent communication skills and a genuine customer-first approach. The ability to work effectively in a fast-paced helpdesk environment. A desire to grow your skills and progress into more advanced comms engineering roles. Useful, but not essential: Exposure to hosted VoIP platforms such as Gamma, Horizon, CallSwitch or Yealink handsets. Awareness of Microsoft Teams Phone, Operator Connect and Teams Calling Plans. Experience with DrayTek, UniFi, Aruba or SonicWall networking solutions. Experience using a ticketing system such as HaloPSA. Relevant certifications such as CompTIA Network+ or vendor-specific VoIP and networking qualifications. Technologies you will work with: Voice & Telephony Hosted VoIP: FloCX (Gamma/Cisco), FloOne, Floline+ Microsoft Teams Phone and Operator Connect SIP trunking (Gamma and Voicehost) Yealink handsets and desk phone estates Call routing, IVR, call queues and voicemail FloAnywhere and mobile solutions Connectivity & Networking SoGEA, FTTC, FTTP and leased lines DrayTek, UniFi and Aruba networking SonicWall firewalls and VLAN configuration Carrier and broadband fault management HaloPSA ticketing and service records Monitoring tools for call quality and latency Working pattern: Monday to Friday, working 8 hours per day between 08:00 and 18:00. A 30-minute lunch break each day. Weekend on-call support on a shared rotation. Office-based at either Pencoed (Bridgend) or St Asaph. What you will get: Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie". Birthday day off. An additional day off for personal life milestones. A Give Back Day to support a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms / VoIP Support Engineer, Telecoms Engineer, Telecoms Support Technician, IT & Telecoms Helpdesk Engineer, Telecoms Support Specialist, Telecoms Helpdesk Engineer may also be considered for this role.

Job title: Maximo Database Administrator Location: Derby (Hybrid, 1-2 days per week onsite) IR35: Inside IR35 Contract Length: May 27 Day Rate: £700 - £800 The Opportunity We are seeking an experienced Maximo Database Administrator to join a high-profile programme supporting critical enterprise systems. This is an excellent opportunity for a database specialist with strong DB2 expertise and experience supporting IBM Maximo Application Suite (MAS) environments. You will play a key role in database migration, optimisation, security, and ongoing administration, ensuring the platform remains secure, performant, and highly available. Key Responsibilities * Lead and support Oracle-to-DB2 database migration activities. * Administer, maintain, and tune IBM DB2 database environments. * Design and implement robust backup, recovery, and disaster recovery strategies. * Optimise database performance across IBM Maximo Application Suite (MAS) environments. * Ensure database security, governance, and compliance requirements are met. * Refactor and convert Oracle PL/SQL stored procedures for DB2 compatibility. * Monitor database health, troubleshoot performance issues, and implement improvements. * Work closely with infrastructure, application, and development teams to deliver database solutions. Essential Skills & Experience * Proven experience delivering Oracle-to-DB2 migrations. * Strong hands-on experience with DB2 administration, configuration, and performance tuning. * Experience developing and implementing backup and recovery solutions. * Knowledge of IBM Maximo Application Suite (MAS) database architecture and performance optimisation. * Strong understanding of database security, compliance, and best practices. * Experience refactoring and converting PL/SQL stored procedures for DB2 environments. * Excellent troubleshooting and stakeholder communication skills. Desirable * Experience working within large-scale enterprise or public sector environments. * Knowledge of high-availability and disaster recovery solutions. * Experience supporting business-critical applications hosted on DB2. What's on Offer? * Long-term contract opportunity. * Hybrid working arrangement with limited onsite travel to Derby. * Opportunity to work on a major enterprise transformation programme. * Collaborative and technically challenging environment. If you are an experienced DB2 Database Administrator with Maximo experience and a strong background in database migration and optimisation, we would like to hear from you. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Lead AI Engineer £560 per day (Inside IR35) | 12-Month Contract | Remote with Occasional London Travel We are seeking an experienced Lead AI Engineer to join a high-profile government programme, leading the design and delivery of AI-enabled digital services and platforms. This role will provide technical leadership across multidisciplinary teams, shaping architecture, engineering standards, and AI implementation strategies while supporting the development of scalable, secure, and user-focused solutions. Key Responsibilities * Lead the design and delivery of AI-enabled digital products, platforms, and services * Provide technical leadership to front-end, back-end, and AI engineering teams * Define and implement solution architecture, engineering standards, and best practices * Drive the integration of Generative AI, LLMs, and machine learning capabilities into production services * Work closely with senior stakeholders, product teams, architects, and delivery leads to align technical solutions with business objectives * Mentor and develop engineering teams, fostering a culture of innovation and continuous improvement * Ensure solutions meet government requirements for security, accessibility, scalability, and resilience * Support technical governance, architecture reviews, and delivery planning activities Essential Skills & Experience * Significant experience in a Lead Engineer, Principal Engineer, Technical Lead, or AI Engineering Lead position * Proven experience delivering AI-enabled products and services in complex enterprise environments * Strong software engineering background across modern front-end and back-end technologies * Experience designing and implementing cloud-native architectures within Azure, AWS, or GCP * Strong understanding of Generative AI, LLMs, AI orchestration frameworks, and enterprise AI integration patterns * Experience leading multidisciplinary engineering teams through the full software delivery lifecycle * Excellent stakeholder management and communication skills * Previous experience delivering technology solutions within UK Government or Public Sector environments (essential) * Eligible to obtain and maintain BPSS clearance Desirable Experience * Experience delivering AI-enabled mobile applications * Knowledge of MLOps, DevSecOps, CI/CD, and Infrastructure as Code * Experience with vector databases, Retrieval-Augmented Generation (RAG), and AI agent frameworks * Exposure to GDS standards and government digital delivery practices Contract Details * Role: Lead AI Engineer * Rate: £560 per day * IR35: Inside IR35 * Duration: 12 months * Location: Remote, with occasional travel to London * Clearance: BPSS Eligible * Start Date: ASAP LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

AI Engineer (Front End) £560 per day (Inside IR35) | 12-Month Contract | Remote with Occasional London Travel We are seeking an experienced AI Engineer (Front End) to join a major government programme delivering innovative AI-enabled digital services and user experiences. This is an exciting opportunity to work at the forefront of AI adoption, helping to design and develop intuitive, user-centric interfaces that leverage emerging AI technologies to transform public sector services. Key Responsibilities * Develop and enhance AI-enabled user interfaces and digital experiences * Build responsive, accessible, and scalable front-end applications * Collaborate with product, UX, data, and AI teams to integrate AI capabilities into customer-facing solutions * Contribute to the design and implementation of modern web and mobile experiences * Ensure solutions meet government standards for accessibility, security, and performance * Participate in agile development practices and continuous improvement initiatives Essential Skills & Experience * Proven experience as a Front End Engineer/Developer delivering modern digital products * Strong experience building AI-enabled applications or user experiences * Expertise in modern JavaScript frameworks such as React, Next.js, Angular, or Vue * Experience integrating AI/LLM technologies into digital products * Strong understanding of UX, accessibility, and responsive design * Experience working within UK Government or Public Sector environments (essential) * Ability to work effectively across multidisciplinary teams * Eligible to obtain and maintain BPSS clearance Desirable Experience * Experience developing mobile applications (iOS, Android, React Native, Flutter, etc.) * Familiarity with GenAI platforms, copilots, conversational interfaces, or AI-assisted workflows * Knowledge of cloud environments such as Azure, AWS, or GCP Contract Details * Role: AI Engineer (Front End) * Rate: £560 per day * IR35: Inside IR35 * Duration: 12 months * Location: Remote, with occasional travel to London * Clearance: BPSS Eligible * Start: ASAP LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Build engineer - Experience with ARO/Openshift deployment, Azure IaC using terraform, Ansible or Biceps. CI/CD pipeline engineering. Opernshift platform operations, Secure deployment processes, Troubleshooting deployment failures. Derby 1-2 days per week. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

At CGI, our Project Managers turn complex transformation into measurable outcomes. You will lead high-value IT projects for a major energy client, bringing together ERP, including SAP S/4HANA, Operations/HSE and Digital & Analytics delivery in a complex multi-vendor environment. You'll have the ownership to shape delivery, apply creative thinking to solve challenges and help introduce safe, production-ready change in a highly regulated setting. Working alongside CGI and client experts, you'll combine robust governance with Agile techniques where appropriate, supported by CGI's proven methods, global delivery capability and deep sector expertise. This is an opportunity to influence critical transformation, strengthen client outcomes and grow your career within a collaborative community that supports you to succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid role is based in Aberdeen and requires regular on-site presence, typically three days per week, enabling close collaboration with CGI and client teams.

Job Title: Head of IT Infrastructure and Cyber Security Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Full time, permanent UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a dynamic and experienced Head of IT Infrastructure and Cyber Security to lead the strategic development, resilience, and security of our technology environment. The role will be responsible for ensuring the integrity, availability, and security of the University's digital infrastructure, driving forward a programme of continuous improvement, innovation, and cyber resilience. The ideal candidate will have substantial experience of working as a leader within IT Services roles, with strong technical expertise in infrastructure and networking, managed and lead on transformational projects and change across institutions. Benefits: Generous allocation of annual leave29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension SchemeEmployer ContributionsLGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 20 September 2026. Interview Date - Wednesday 7 October 2026. Please click APPLY to be emailed a link to the role on our Careers site, where you need to complete our application form in order to be considered. Candidates with experience of: Head of IT Infrastructure, Head of Infrastructure and Networks, Head of Cyber Security, Head of Infrastructure and Security, IT Infrastructure Manager, Infrastructure and Operations Manager, IT Operations Manager, Head of IT Services, Head of Technology Services, Infrastructure Services Manager, Cyber Security Manager, IT Security Manager, Head of Digital Infrastructure, Head of Enterprise Infrastructure, and Infrastructure & Cyber Security Lead. will also be considered for this role.

Role Overview The Security Assurance Specialist is responsible for ensuring that security is embedded throughout the lifecycle of systems, services, and projects by applying Secure by Design principles from concept through to deployment and operational support. Working within a secure environment, the role provides independent security assurance, governance, and risk management to ensure that solutions meet organisational security requirements, regulatory obligations, and industry best practices. The successful candidate will work closely with architects, engineering teams, project managers, and stakeholders to identify security risks early, provide pragmatic guidance, and ensure security controls are implemented effectively without unnecessarily impacting delivery. ________________________________________ Key Responsibilities * Champion the adoption of Secure by Design principles across projects and programmes. * Provide security assurance throughout the system development lifecycle (SDLC). * Review solution designs, technical architectures, and implementation plans to ensure compliance with security policies and standards. * Conduct security risk assessments and identify appropriate mitigation strategies. * Support security accreditation and assurance activities for systems operating within secure environments. * Review and assess security documentation, including Security Management Plans, Risk Assessments, and Security Cases. * Ensure security requirements are identified, documented, and traceable throughout project delivery. * Work collaboratively with solution architects, engineers, and business stakeholders to embed security from the outset. * Evaluate technical solutions against organisational security baselines and relevant security frameworks. * Support vulnerability management and remediation activities. * Contribute to security governance, reporting, and continuous improvement initiatives. * Maintain awareness of emerging threats, vulnerabilities, and changes to security standards. ________________________________________ Must Haves * Proven experience in Security Assurance, Information Security, or Cyber Security. * Strong understanding and practical application of Secure by Design principles. * Experience working within secure or highly regulated environments. * Knowledge of security architecture and secure system design. * Experience performing security risk assessments and documenting security controls. * Understanding of the Secure Development Lifecycle (SDLC). * Ability to interpret and apply security standards, frameworks, and best practice. * Excellent stakeholder management and communication skills. * Strong analytical and problem-solving abilities. * Experience reviewing technical designs and providing security assurance recommendations. * Ability to balance security requirements with operational and business objectives. * Eligibility to obtain and maintain the required security clearance (where applicable). ________________________________________ Desirable Skills & Experience * Experience with security accreditation or assurance frameworks. * Knowledge of cloud security principles and modern infrastructure technologies. * Familiarity with Zero Trust architecture principles. * Experience working within Agile and DevSecOps environments. * Understanding of threat modelling methodologies. * Knowledge of vulnerability assessment and penetration testing processes. * Experience using governance, risk, and compliance (GRC) tooling. * Relevant industry certifications such as: o CISSP o CISM o CCSP o SABSA o ISO/IEC 27001 Lead Implementer or Lead Auditor o Certified Secure Software Lifecycle Professional (CSSLP) Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Service Desk Agent 24/7 Must have an Active DV Clearance Service Desk Agent 24/7 Responsibilities Provide technical support across Microsoft products, operating systems, networks, applications and PCs. Diagnose and resolve customer incidents and technical enquiries within agreed timescales. Take ownership of customer problems and escalate complex issues to appropriate technical teams. Follow established service management processes and accurately document actions and resolutions. Maintain service levels and ensure customer expectations and SLAs are achieved. Support more complex escalations and unexpected technical problems. Monitor service performance through reporting and analysis. Maintain Known Errors, Workarounds and fixes within the knowledge database. Identify opportunities to improve service delivery and existing support processes. Share technical knowledge and effective resolutions across the Service Desk team. Service Desk Agent 24/7 Skills and Experience Previous Service Desk, IT Support or technical support experience. Experience supporting Microsoft products, operating systems, networks, applications and PCs. Strong technical troubleshooting and problem-solving skills. Experience working within structured service management processes and SLA-driven environments. Ability to take ownership of incidents through to resolution or appropriate escalation. Strong customer service and communication skills. Ability to remain effective when working under pressure. Strong team-working skills with the ability to demonstrate initiative and personal ownership. Experience documenting technical resolutions, Known Errors and Workarounds. Willingness to work fully onsite in London on the required 24/7 rotating shift pattern. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.