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Nous recherchons un(e) recherche un(e) consultant(e) senior pour piloter les déploiements Salesforce et l'évolution de l'Espace Client, en coordination avec plusieurs pays européens. MISSIONS PRINCIPALES Piloter les déploiements Salesforce Service Cloud Gérer l'évolution de l' Espace Client / Self-Care Assurer la coordination fonctionnelle multi-pays (UK, DE, NL, PO, FR) Gérer le backlog, les User Stories et les UAT en environnement Agile Contribuer à la gouvernance fonctionnelle et au design authority COMPÉTENCES REQUISES Salesforce Service Cloud – déploiement & run (8 ans minimum) Salesforce Experience Cloud / Espace Client / Self-Care Maîtrise de la gestion Agile : backlog, User Stories, UAT Coordination internationale & gouvernance fonctionnelle Anglais courant indispensable ENVIRONNEMENT DE TRAVAIL Grand groupe international, multi-entités et multi-pays, avec une forte culture de la gouvernance et du design authority .

Compétences indispensables Excellente maîtrise de l’écosystème Salesforce (modèle de données, sécurité : profils, rôles, permission sets...) Développement Apex avancé (triggers, classes, batchs, schedulables) Intégrations via API (REST, SOAP), gestion des callouts et des limites Salesforce Maîtrise des Salesforce Flows (Record-Triggered, Scheduled, Screen Flows) Bonne culture data, compréhension des bases de données relationnelles, maîtrise du langage SOQL/SOSL Développement Lightning Web Components (LWC) • Gestion des tests (couverture de code, qualité, validation) Déploiement et intégration continue (CI/CD, Git, gestion des environnements) Compétences indispensables Sales Cloud / Service Cloud Salesforce Marketing Cloud MuleSoft

- Piloter le chantier d'intégration Salesforce dans un environnement international complexe couvrant plus de 40 pays, en assurant le respect des délais, des coûts et de la qualité, - Assurer le reporting projet auprès de la direction du programme, incluant le suivi de l'avancement, des risques, des dépendances et des plans d'actions, - Définir et prioriser la roadmap des interfaces en cohérence avec les objectifs métier, les jalons de déploiement et l'architecture cible, - Coordonner l'ensemble des parties prenantes (métiers, équipes IT, intégrateurs, Salesforce, middleware et systèmes tiers) afin de garantir l'alignement des travaux, - Concevoir et cadrer les flux d'intégration entrants et sortants avec les écosystèmes ERP, MDM, BI et Data Platform dans une approche API-First, - Superviser la production des livrables d'intégration : cartographie des flux, contrats d'interfaces, mappings fonctionnels et règles de gestion, - Encadrer les développements et garantir la conformité aux standards d'architecture, de sécurité et de gouvernance des données (GDPR, Data Residency), - Définir et piloter la stratégie de tests, incluant la préparation des données, l'anonymisation et l'accompagnement des utilisateurs métiers, - Organiser et coordonner les mises en production industrielles multi-pays ainsi que les plans de bascule vers le RUN, - Assurer le suivi post-déploiement (hypercare), la gestion des incidents et la fiabilisation des flux et de la qualité des données.

Contexte de la mission : Dans le cadre d’un projet CRM basé sur Salesforce, le chef de projet interviendra dans un contexte Agile afin de redresser la dynamique projet (avancement, réactivité, pilotage, organisation) tout en assurant : la gestion du MCO, la gestion des demandes d’évolutions et l’animation de la relation client et des instances de gouvernance. En tant que responsable vis-à-vis du client et de l’entreprise, le chef de projet assurera le suivi et l’atteinte des objectifs, dans un esprit de service, et dans le respect des engagements contractuels. Tâches à réaliser : Pilotage opérationnel du projet et de l'équipe MOE (Agile) Planification, construction et suivi du plan de charges selon le périmètre et la méthodologie Organisation du dispositif de delivery, définition de l’équipe MOE, gestion du budget et suivi des compétences Structuration et application rigoureuse de la méthodologie Agile (rituels, règles, suivi de capacité) Collaboration avec le Scrum Master pour estimer la capacité des sprints et garantir des engagements réalistes. Suivi de l’avancement, respect des délais, qualité, périmètre et livrables Gouvernance externe (client et partenaires) Préparation et participation aux instances de gouvernance (Coproj, Copil) Gestion de la relation client : transparence, arbitrages, communication des impacts Identification des risques, propositions d’actions correctives et plans de mitigation Gouvernance interne & reporting Reporting régulier au Directeur de Projet : avancement, écarts, suivi financier, risques Coordination multi-chantiers pour assurer une cohérence globale du delivery Qualité & processus Respect des processus qualité internes et externes Garantie de la conformité des livrables, réduction des reworks, maintien de la qualité Animation, gestion d’équipe & accompagnement Animation et gestion de l’équipe, développement des bonnes pratiques Agile Accompagnement des collaborateurs et amélioration continue Suivi financier Contrôle et cohérence des engagements financiers du projet Opportunités commerciales Veille et exploitation des opportunités de business complémentaires (CRM, évolutions) Gestion MCO & évolutions (rôle opérationnel renforcé) Organisation et pilotage des demandes d’évolutions (priorisation, suivi, mise en production) Maintien de la continuité opérationnelle (MCO) avec une approche structurée Articulation entre flux MCO et évolutions dans la planification Agile (sprints, capacités, arbitrages) Compétences recherchées : Obligatoires : Certification Salesforce Salescloud obligatoire Expérience similaire sur du pilotage de projet Aptitude à gérer les évolutions du besoin dans un environnement complexe Capacité à gérer les couts Capacité à gérer les risques Capacité à communiquer Qualité d’organisation Maitrise de la méthodologie Agile Expérience nécessaire : minimum 8 années d’expérience au globale dont minimum 2 années sur une expérience similaire Méthodologie : Agile Langues : Français, Anglais Date de démarrage : ASAP Localisation : Locaux du client situés à Paris Possibilité d’interventions hors site Client : OUI, 40% (limitée à un maximum de 40% du temps de prestation contractualisé – réalisable en France Métropolitaine uniquement) Astreintes / interventions HNO : NON Déplacements sur d'autres site client en France : OUI (exceptionnellement) Autre matériel requis : NON

Connaître votre application, le cas échéant votre portefeuille d’applications, pour pouvoir être l’interface avec les chefs de projet, le métier, pour gérer les demandes d’évolution et de projet. Dans le cadre de cette gestion des MEV et des projets : o Participer aux phases d'études et cadrage des projets d’évolution de la solution o Proposer des solutions grâce à votre expertise fonctionnelle et technique Réaliser les paramétrages / configurations et le déploiement en Préproduction / Production des releases Salesforce o Piloter les travaux de chiffrage des évolutions demandées. o Gérer et Piloter les déploiements et les mises à jour de Salesforce o Rédiger et valider les spécifications fonctionnelles et techniques (ou la piloter avec votre éditeur/intégrateur) o Rédiger les contrats d’interface o Rédiger les dossiers d’exploitation o Tenir à jour la documentation de l’application Assurer et coordonner les activités de maintenance corrective et évolutive des applications et flux dont vous êtes responsable en ainsi que la contribution aux projets impactant vos applications. Établir des diagnostics et piloter les corrections aux dysfonctionnements applicatifs. Être garant de la qualité du service délivrée et du maintien des connaissances fonctionnelles et techniques nécessaires à la pérennité de l’application, faire le lien avec la production informatique, assurer le rapport des activités.

Senior Solutions Architect with Pre Sales Experience Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect with some Pre-Sales experience to be based at the Company’s Central London Offices. You will extensive and deep Expertise in following Application Development areas: Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure Understanding of distributed computing paradigm and exposure to building highly scalable systems. Experience with platform modernization and cloud migration projects Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. DevOps experience – CI/CD, Test Automation, Containerization – tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. Exposure to polyglot programming languages like Scala, Python and Golang will be a plus Ability to read/write code and expertise with various design patterns Have used NoSQL database such as MongoDB, Cassandra, etc. Work on opportunities along with sales, practice, delivery teams through the pre-sales process Develop customer proposals – solution architecture, pitch decks, estimating solution effort, resourcing and timelines Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts Understand business & technology issues /challenges and translate that to modern technology solutions Engage with business and IT groups to align solution architecture with strategic business direction Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision Bachelors or master’s degree in engineering (computer, electronics, etc.) 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles Vertical domain knowledge in Financial Services will be an advantage Excellent written and verbal communication skills Experience in client-driven large-scale application platform implementation projects Experience and desire to work in a global delivery environment Ability to travel up to 40% Familiarity with architecture modeling tools. TOGAF experience / certification desired but not necessary Proven track record of designing / developing scalable solutions at the enterprise level Demonstrated success in quickly understanding business needs and aligning it to technology solutions Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn – Central London. The salary for this position will be based on expertise and will be in the range £90K - £120K. Please do send your CV to us in Word format along with you salary and availability.

Senior Sales Lead with Energy and Energy Infrastructure ESG Our Client is looking to recruit a Senior Sales Lead ideally with experience of working within the Energy sector to include ESG. You will have at least 7 to 10 years experience in Sales. We are seeking a dynamic and proactive professional to drive global growth in the sector, capturing major logo new clients, build and significantly expand existing key accounts, and use their network to leverage relationships with both new and existing clients and partners. With a focus on Energy and Energy Infrastructure, your primary objective is to leverage your knowledge in environmental impact assessments and “license to operate” clients, to drive growth and expand the adoption of our nature and biodiversity solutions. This is an outbound role that will require travel to industry events and conferences. While specific experience in biodiversity is not essential, success in this role will be supported by a solid understanding of environmental impact assessments, corporate sustainability, ESG practices, and the unique challenges and opportunities within this key sector. Your ability to deliver measurable client value and achieve positive business outcomes is essential. Key Outcomes Grow Revenue, capturing major logo new clients, building and significantly expanding existing key accounts. Increase adoption of our digital solutions with enterprise clients. Optimise overall Gross Margin on eDNA business while reflecting client needs and scale of opportunities Improve Customer Retention on key cohorts and improve the quality of earnings with larger orders and multi-year projects Upgrade and enhance the Go to Market strategy for this sector Deliver monthly Forecast Reports that are reasonably accurate Key Responsibilities Revenue Growth: Maximize Revenue and Growth: Drive significant increases in account revenue and expand our client base. Identify and Capture Opportunities: Leverage your knowledge of sustainability within the sector to proactively discover and capitalize on new business opportunities within existing accounts, transforming them into long-term revenue streams. Deliver Tangible Value: Ensure clients experience significant ROI from our biodiversity solutions, empowering them to lead in sustainable practices. Customer Relationship Management: Cultivate Strong Client Relationships: Establish and maintain deep, trust-based relationships with key clients, promoting the adoption of innovative biodiversity technologies. Drive Client Success: Regularly engage with clients to ensure their sustainability objectives are met, fostering long-term retention and account growth. Sentiment and Value Enhancement: Enhance Client Satisfaction: Continuously monitor and improve client satisfaction and loyalty, providing insights to inform product development and operational enhancements. Upsell and Cross-Sell: Use your understanding of sector needs to identify and execute opportunities to expand the value of each account through upselling and cross-selling relevant services and solutions. Account Coordination: Ensure Seamless Project Delivery: Oversee the successful delivery of all projects with your key accounts, ensuring timely completion, budget adherence, and client satisfaction. Maximize Account Potential: Understand client structures and decision-making processes to unlock additional business opportunities, such as different business units or additional regions. Sector Expertise: Expand Market Presence: Utilize your expertise in the sector to broaden our market presence and drive conversations around biodiversity solutions. Utilize Industry Knowledge: Apply your deep understanding of the regulatory landscape (e.g., CSRD/ISSB/ IPIECA Sustainability Framework/ EDP Renewables Framework) to enhance client outcomes and position our biodiversity solutions as essential to their operations. Key Qualifications: Experience: Senior experience in sales management, working in impact assessments, corporate sustainability or ESG within the sectors, with a proven track record of delivering business results. Sales Excellence: Demonstrated success in driving revenue growth and expanding client bases at enterprise scale. Experience in selling environmental or business data services to sector leading brands, supply chain managers, and c-suite would be exceptionally valuable. Strategic Insight: Strong understanding of the challenges and opportunities within the sectors, including the impact of sustainability practices. Industry Engagement: Maintain active involvement with key industry stakeholders and bodies, enhancing our market presence and credibility within the sectors. Attend relevant events, conferences, and webinars. Presentation Skills: Confidently present our tools and products to mixed audiences both online and in person, effectively communicating the value of our solutions. This is an exciting new position with a fast growing company in the Energy ESG sector. The role will be based in Central London and is hybrid with 3 days a week in the office. The salary for this position will be in the range £60K - £80K plus OTE commission up to 50% of the base salary. Do send your CV to us in Word format along with your salary and availability.

BPO Sales Order Entry — SAP AFS / Order-to-Cash (H/F) Cabinet : Grafton Type : Freelance (consultant) Lieu : Créteil (équipe projet) – intervention EMEA selon besoin / hybride à confirmer Démarrage : Juillet 2026 (seconde phase en septembre 2026) Durée : Juillet–Décembre 2026 Langue : Anglais courant indispensable TJM estimé : 800 à 1 000 € HT/ Contexte Grafton recrute pour un groupe international dans le cadre d’un programme de transformation ERP à grande échelle en EMEA (déploiement d’un paysage SAP harmonisé). L’outil étant déjà développé, il n’y a pas de besoin de profil IT/développeur : le poste est centré sur la définition et le déploiement des processus métiers. Mission En tant que Business Process Owner (BPO) Sales Order Entry, vous supportez la conception, le déploiement et l’amélioration continue des processus de Sales Order Entry (périmètre EMEA). Le rôle couvre le recueil de besoins, les spécifications fonctionnelles, les tests et le support au déploiement. Responsabilités principales Contribuer à la conception et à l’évolution des processus Sales Order Entry Recueillir et formaliser les besoins métiers auprès des équipes Sales Administration Rédiger les spécifications fonctionnelles et la documentation processus (BPMN) Définir et exécuter les Core Validation Tests (CVT) et supporter les phases UAT Supporter les activités de déploiement et de rollout à travers l’EMEA Analyser et qualifier les Process Change Requests (PCR) Supporter la résolution d’incidents et l’amélioration continue Livrables attendus Spécifications fonctionnelles Documentation processus (BPMN / workflows) Scénarios CVT et résultats d’exécution Documentation utilisateur et supports de formation

Our financial service client based in Paddington is looking for a Project Manager to provide operational management for Global Solution Consulting (pre-sales). Supporting the Head of Global Solution Consulting to administer, operate and report on pre-sales processes. This role is hybrid with 2 days a week working out of the office in Paddington. Please note that the role is inside IR35. Key responsibilities: 1. Enablement operations & onboarding o Own the operational delivery of the Corporate Lending onboarding programme, including cohort planning, scheduling, stakeholder coordination, and follow up. o Act as the primary point of coordination for presenters and contributors, ensuring sessions are confirmed, run to plan, recorded, and materials are available on time. o Maintain onboarding schedules, trackers, and resources to ensure smooth onboarding experiences for all new hires. o Proactively identify gaps, risks, or inefficiencies in the onboarding process and recommend improvements. 2. Training tracking & compliance o Own the training tracking process for Corporate and Retail Lending, ensuring attendance, completion, and knowledge checks are accurately recorded and embedded in Operational Reviews o Monitor training compliance and follow up with attendees and managers where required. o Evolve existing tracking processes toward simpler, more scalable, and manager friendly reporting. 3. Highspot LMS & enablement tooling o Act as the Lending subject-matter contact for Highspot LMS capabilities. o Create and maintain learning paths, knowledge checks, and enablement resources within Highspot. o Ensure onboarding and training content is structured, current, and easy to navigate. o Develop simple guidance and documentation to support wider team adoption of Highspot. 4. Joiners / leavers & enablement readiness o Coordinate joiner and leaver enablement actions, including access to Highspot and other enablement tools. o Maintain accurate CRO org, training, and onboarding records. o Ensure new hires receive the appropriate enablement communications and resources. 5. Enablement communications & events o Support the preparation of Sales Enablement communications, including win announcements and training-related messaging. o Provide operational support for enablement programmes and events as required throughout the year. o Contribute to ad hoc enablement projects aligned to team priorities. Key skills needed 1. Project management 2. Strong Excel proficiency: filtering, structured data capture, analysis 3. Ideally previous experience of providing operations management supporting pre-sales. Traits required 1. Detail orientated: High attention to detail and accuracy when maintaining training trackers, onboarding schedules, and org data 2. Proactive: Confident in owning operational processes rather than just executing tasks to instruction 3. Collaborative: Able to coordinate across multiple presenters, SMEs, and enablement partners 4. Comfortable chasing actions, confirming availability, and holding others to deadlines in a professional, persistent way 5. Clear written and verbal communication 6. Comfortable improving and simplifying tracking processes over time 7. Comfortable learning new tools (Highspot) 8. Ownership mindset: sees issues through to resolution without escalation LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Sales Team Leader (Telecoms) Farnborough £50,000-£60,000 + OTE over £120,000 + Progression + Gym + 33 Days Annual Leave + Charity Days + Pension + Benefits Excellent opportunity for a Sales Team Leader from a Telecoms background to join an award-winning business in a senior, hands-on leadership role where you'll take ownership of revenue strategy, develop and coach a high-performing Account Management team, and build a new outbound Business Development function. This company are a well-established and growing telecoms provider with a strong reputation for service delivery, long-term customer relationships, and a solutions-led approach. They work with major enterprise clients, including leading UK construction firms and defence sector customers, and are investing in the sales function to drive the next phase of growth. In this role you will lead a team of 6 Account Managers, drive account growth across key customers, and establish a new outbound/new-logo capability. You'll work closely with Marketing, Service Delivery, Operations and the CEO, improving CRM discipline, forecasting accuracy, and ensuring a structured, repeatable sales process is embedded across the function. The ideal candidate will have proven experience leading sales teams within Telecoms, with a track record of developing people, improving sales process/CRM adoption, and driving revenue through both account growth and new business. You'll be commercially sharp, confident operating at a senior stakeholder level, and comfortable working in an office-based leadership role. Candidate must have full right to work and remain in the UK and be eligible for SC Clearance. This is a fantastic opportunity to step into a pivotal sales leadership position within a high-growth business, with clear progression and an OTE example that shows the role can earn considerably beyond base. The Role: *Lead and develop a high-performing sales function, managing 6 existing Account Managers *Build a new Business Development team focused on outbound pipeline and new logo acquisition *Own revenue strategy, forecasting and pipeline reporting in partnership with the CEO and wider business *Embed a structured sales process and CRM best practice to improve pipeline quality, win rate and delivery consistency The Person: *Sales team leadership experience within Telecoms *Track record of driving account growth through upsell/cross-sell and senior stakeholder management *Experience creating outbound/new business pipeline (or building/scaling a BD function) *Strong process/CRM mindset with the ability to coach, document and raise standards across a team Reference number: BBBH274641 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Dans le cadre du renforcement d'une équipe CRM, nous recherchons un Business Analyst confirmé pour intervenir sur Salesforce Financial Services Cloud (FSC) au sein d'un environnement bancaire. *Recueillir, analyser et documenter les besoins métier. *Rédiger les spécifications fonctionnelles, user stories et critères d'acceptation. *Intervenir sur les modules Salesforce FSC (Accounts, Financial Accounts, Opportunity). *Participer aux activités de configuration Salesforce. *Définir et coordonner les campagnes de tests et de recette (UAT). *Analyser et suivre les anomalies. *Assurer la coordination entre les équipes métier et IT. *Démarrage : 30/06/2026 *Durée : jusqu'au 31/12/2026 (renouvelable) *Localisation : Charenton-le-Pont (94) *Télétravail : 50 %

Recruitment Consultant (Outbound sales) $100K+ 1st Year OTE + $50K Minimum Base Salary + Uncapped 44% Commission on deals + Progression to Leadership + Full Training Austin, Downtown, Texas Are you looking to build a career in Recruitment / Sales but want to join a company where hard work is genuinely rewarded and progression actually happens? If you want the chance to earn big, progress quickly, and build towards future leadership or Director-level roles, this is the environment to do it! Rise Technical, a leading international recruitment business making a huge impact across the US market. We're expanding our Austin office and looking for driven, competitive individuals who want to grow with us. Established over 21 years ago, we've grown from a 3-person startup into a global business with 150+ staff and luxury offices across London, Miami, and Austin. Our growth plans are BIG and we're looking for ambitious people who want to play a major part in that journey while being highly rewarded for it. Our Austin office offers the buzz and excitement of a startup environment, backed by the training, investment, and support of a multimillion-dollar international business. You'll receive industry leading training, an award winning training plan, daily coaching from top performers, and a clear path to progression. We provide the platform to earn six figures, develop into leadership, and build a long-term career regardless of your background. The Person: Looking to build a long-term career in sales Wants a high-performance, meritocratic environment Motivated by progression, success, and earning potential Wants to progress into future leadership or Director roles Competitive, driven, and confident communicating with people Resilient and comfortable making sales calls Excited to learn, develop, and improve No recruitment or sales experience needed!!!!!!! The Role: Opportunity to specialize across Engineering, Technology, Energy, or Construction markets B2B sales, business development, cold calling, and relationship management Full-cycle recruitment role managing both clients and candidates Uncapped commission structure with exceptional earning potential Clear progression into leadership and management roles Fully onsite in Downtown Austin, with flexibility to become hybrid once established Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Nous recherchons un(e) Expert(e) SAP S/4HANA Sales (SD) dans le cadre d’un programme de transformation majeur vers S/4HANA en environnement international (secteur aéronautique). Profil : Expértise sur SAP S/4HANA Sales (SD) Expérience confirmée sur des projets S/4HANA Greenfield Maîtrise de la méthodologie SAP Activate (phase Explore) Forte expérience en animation de workshops Fit-to-Standard et analyse Fit/Gap Capacité à définir et concevoir les processus métiers Sales (Order-to-Cash) Expérience en définition des besoins spécifiques (RICEFW et backlog) Connaissance des outils SAP Signavio et SAP CALM Bonne compréhension des principes Clean Core Capacité à contribuer à la conception globale de la solution et à l’architecture fonctionnelle Expérience en environnement international Anglais courant obligatoire Localisation : Colomiers/Blagnac Toulouse en France ou possible Hambourg en Allemagne Rythme : 4 Jours télétravail par semaine + 1 jour présentiel Démarrage : Juillet 2026 Durée : 6 mois minimum TJM : Selon profils

Job Summary We are assisting one of our Service Provider clients to recruit a Cisco focussed, Network Security Pre Sales Consultant. The role of the Pre Sales Consultant is to provide expert design of technical solutions and services to customers as well as contributing to the company’s strategic portfolio roadmap. You will need good design skills in the areas of LAN/SEC/Wireless networks, and an ability to rapidly assess relevant new technologies. This role is working from home/local office with some travel to client sites and would suit someone with experience of working in a technology service provider business. The main duties and responsibilities of the role are: Provide technical governance for the technologies you are responsible for and their integration into the wider portfolio Creation of proposal documents and BOM’s, responding to Bids/RFPs/Tenders where required Maintain strong product knowledge across the technology areas of Networking/Security/Wireless solutions Influence the solutions sold into our customers, increasing the profit and revenue for the business Assess the impact of product changes on services and infrastructure

Au sein du département Études Client & Marketing de la DSI Point de Vente, vous rejoignez l'équipe en charge de l'évolution et du maintien en conditions opérationnelles des solutions CRM, principalement basées sur Salesforce Service Cloud , ainsi que des solutions de téléphonie CTI/SVI Axialys . Vous intervenez en étroite collaboration avec les équipes Métiers, DSI, Production, Test Factory et les différents partenaires/éditeurs. En tant que Responsable d'Application, vous êtes garant du bon fonctionnement, de l'évolution et de la qualité de service des applications de votre périmètre. Vos principales missions : Assurer l 'interface entre les équipes métiers, les chefs de projet, la DSI et les fournisseurs. Participer aux études de cadrage et aux projets d'évolution des solutions CRM. Analyser les besoins et proposer des solutions fonctionnelles et techniques adaptées. Réaliser les paramétrages et configurations Salesforce . Piloter les déploiements, montées de version et mises à jour en préproduction et production. Coordonner les activités de maintenance corrective et évolutive. Réaliser les chiffrages des évolutions et suivre leur mise en œuvre. Rédiger et valider les spécifications fonctionnelles et techniques, contrats d'interfaces et dossiers d'exploitation. Assurer le suivi des incidents, mener les diagnostics et coordonner les actions correctives. Garantir la qualité de service, le respect des SLA et la mise à jour de la documentation applicative. Assurer le lien avec les équipes de production et contribuer à l'amélioration continue des applications.

At CGI, you will shape and deliver innovative solution strategies that directly impact public safety outcomes across the UK. Working at the forefront of complex, high-profile programmes as a Pre-Sales Solution Architect, you will help define how technology enables safer communities, drives operational efficiency, and delivers measurable value to citizens. We empower our professionals to take ownership of strategic direction, think creatively to solve critical challenges, and collaborate across teams to build compelling, outcome-driven propositions in a supportive and forward-thinking environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.