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CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Project Manager to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate.

Job Description: We are seeking a highly motivated and experienced ServiceNow Project Manager to lead the implementation of ServiceNow solutions across the organization. The successful candidate will be responsible for overseeing all aspects of the project, from planning and initiation to execution and closure. This individual will play a key role in driving the delivery of ServiceNow implementations, ensuring that the project meets business needs, is completed on time, within scope, and on budget. As the ServiceNow Project Manager, you will work closely with internal stakeholders, ServiceNow developers, business analysts, and vendors to manage the project life cycle, mitigate risks, and ensure seamless integration of the ServiceNow platform. If you have a proven track record of delivering ServiceNow projects successfully, this is an exciting opportunity to make a significant impact on our organization's IT service management capabilities. Key Responsibilities: * Project Planning & Coordination: o Develop and manage project plans, schedules, and budgets for ServiceNow implementations. o Define project scope, goals, and deliverables in collaboration with business stakeholders and IT teams. o Establish and manage project timelines, ensuring on-time delivery of milestones. * Stakeholder Management: o Engage with key business and IT stakeholders to understand project requirements and expectations. o Serve as the primary point of contact for stakeholders and project team members. o Ensure effective communication and transparency across all parties throughout the project lifecycle. * Resource Management: o Coordinate resources, both internal and external, ensuring that project tasks are appropriately staffed. o Manage third-party vendors and ServiceNow implementation partners, ensuring performance aligns with project goals. o Monitor resource utilization and adjust as necessary to meet project requirements. * Risk and Issue Management: o Proactively identify potential risks and issues, developing mitigation strategies to minimize impact on the project. o Manage and resolve project issues in a timely and effective manner. o Track and report on project risks and issues to ensure accountability. * Budget and Financial Oversight: o Develop and manage the project budget, ensuring all financial aspects of the project are tracked and reported. o Provide regular status updates to management regarding budget performance and any forecasted changes. * ServiceNow Implementation Management: o Oversee the end-to-end implementation of ServiceNow, ensuring that all modules (e.g., ITSM, ITOM, HRSD, CSM) are successfully deployed. o Collaborate with functional leads to define and configure business processes within ServiceNow. o Ensure alignment of the ServiceNow implementation with business requirements and best practices. * Quality Assurance and Reporting: o Ensure that all deliverables meet the required quality standards and are delivered according to specifications. o Provide regular project status updates, including progress, issues, and risks, to senior management. o Prepare and present post-implementation reviews, capturing lessons learned and recommending improvements. * Training & Change Management: o Coordinate training for users and key stakeholders on ServiceNow features and functionality. o Support change management activities to ensure smooth adoption of the ServiceNow platform across the organization. o Promote user adoption through continuous communication and feedback channels. * Post-Implementation Support: o Oversee the transition from project completion to the operations and support phase. o Work with the IT support team to ensure ongoing support and issue resolution post-implementation. o Required Skills & Qualifications: * Bachelor's degree in Computer Science, Business Administration, or a related field. * PMP, Scrum Master, or similar project management certification preferred. * 5+ years of project management experience, with a focus on ServiceNow implementations. * Strong knowledge of ServiceNow modules and best practices for IT Service Management (ITSM), IT Operations Management (ITOM), and/or other ServiceNow solutions. * Proven experience managing cross-functional teams and complex projects, with a track record of successful ServiceNow implementations. * Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. * Strong problem-solving skills and the ability to make decisions under pressure. * Experience with Agile methodologies and working in Agile teams is a plus. * Proficiency in project management tools and software (e.g., MS Project, JIRA, Asana). * Desired Skills & Experience: * ServiceNow Certified Implementation Specialist (CIS) or Certified System Administrator (CSA) is a plus. * Knowledge of ITIL frameworks and practices. Previous experience working in large, complex organizations with multiple stakeholders Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications Previous experience in project management, preferably within the banking or financial services industry Strong understanding of digital banking operations and Artificial Intelligence AI technologies Proven track record of successfully delivering complex projects on time and within budget Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams Strong problem-solving and decision-making abilities Knowledge of agile project management methodologies Experience with data analysis and reporting Ability to adapt to changing priorities and work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants : Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis : Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring : Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics : Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation Credit Scoring : AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. Document Verification : Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services Customer Insights : Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. Marketing Campaigns : Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management Risk Assessment : AI can analyze market trends and economic indicators to provide early warnings about potential risks. Compliance Monitoring : Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency Process Automation : Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. Workflow Optimization : AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy Assessment : Evaluate the current state of digital banking operations and identify areas where AI can add value. Pilot Projects : Start with pilot projects to test AI applications in a controlled environment. Scalability : Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. Employee Training : Train staff on AI tools and their applications to ensure seamless integration. Continuous Improvement : Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations Data Quality : Ensure high-quality data for accurate AI predictions and analysis. Regulatory Compliance : Stay compliant with financial regulations while implementing AI solutions. Customer Trust : Maintain transparency in AI-driven decisions to build and maintain customer trust. Integration : Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

Infrastructure Project Manager Recruitment Type (Contractor or Temp): Contractor Rate: DAY £500 Location of role: Basingstoke Location requirement : Hybrid in Basingstoke Clearance Required: SC Mandatory skills: -Defining project requirements -Delivered various types of projects through the full project lifecycle. Specifically, ICT infrastructure, application development, test and release -Familiar with different methodologies. I.e. Prince2, Agile, Safe. -Managed the agreement process of the project requirements and objectives with the Project Board or appointed project assurance role. -Managed the delivery of projects in partnership with the customer and business line to ensure acceptance, closedown, and handover to service. -Operated within defined working practices, ensuring compliance with local project management policy, procedure, and methodology where this is in place. -Gathered status reports of team members across their project and address issues as appropriate. -Established reporting project Key Performance Indicators to the Senior Project Manager or Project Board through Highlight Reports and stage assessments. -Managed project risks and produces an effective plan and risk assessment so that timescales and project costs are understood and underwritten by all by the parties. -Ensured that formal review procedures are used. -Managed risks associated with the deliverables of the project. -Integrated financial data for multiple projects. -Ensured that the impact on the Business Line Profit & Loss due to project activities within the scope of the project is clearly visible and that all contingency usage is signed-off by the appropriate governance authority e.g. Project Board -Accountable for tracking the project costs and supporting Business Units in meeting payment milestones. -Ensured that the milestone achievements are signed by the customer and relevant invoices are raised. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

As a Senior Delivery Manager, you will lead the delivery of complex digital and technology projects that are critical to MCA’s mission. You’ll manage priorities, budgets, and risks while engaging senior stakeholders to ensure successful outcomes. Your role includes driving progress, resolving challenges, and keeping projects on track, making a real impact on services that protect lives at sea. Your responsibilities will include, but aren’t limited to: Deliver MCA’s digital, data, and technology projects, focusing on medium and large-scale initiatives. Build and maintain strong relationships with project sponsors and key stakeholders. Ensure projects meet agreed objectives within time, cost, and quality constraints. Monitor progress, identify risks, and implement mitigation strategies within project tolerances. Apply best-practice project management methods and maintain accurate project plans. Manage scope control and change processes effectively. Coordinate dependencies across multiple projects and initiatives within MCA. Handle escalations promptly, resolving issues or escalating beyond tolerances when necessary. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Responsible for the delivery of Digital vendor contract management; co-ordinate and streamline all activities related to contract management and renewals, including, adherence to renewal timelines, and ensuring streamlined processes are in place and effective. Specifically the role-holder will: Lead, manage and shape the vendor and contract management strategy and governance and risk profiles Work across multi-disciplinary areas to establish right vendor and contract management strategy and framework across variety of accounts (gold, silver, bronze) across our Ofgem technology portfolio. Apply best judgement – ability to work together as a team and independently Proactively manage vendors and third parties, handling difficult situations; and negotiations Work with stakeholders to write-up tenders, working with Procurement to conduct and negotiate to get best value, and ensure fair competitions and best performing partners for Ofgem Evaluate risks and make suitable judgement on solutions for vendor management Hold staff to account for following vendor management framework and governance Project Manage or provide direction on key initiatives which involve third party and vendor management to ensue we get best value for money, best approaches for ways forward. Ensure we are getting the most out of our relationships Direct, lead, coordinate teams to manage vendors and third parties across their projects; Manage SLAs, contract lifecycle, performance, evaluating performance; renegotiations of contracts; KPIs, dashboards, and co-ordinate and oversee the tracking of contract level spend in tandem with contract managers, performing the tracking on critical contracts as necessary, including cross-charges Show a commitment to user-centric service delivery

Senior Programme Manager Needed! I am currently supporting an insurance client of mine who are looking to bring on a senior programme manager on an initial 12 month contract with scope extension sitting inside IR35 paying up £830 per day via an umbrella company. You will be required to go into the London office 2 days a week. Experience within general insurance or speciality insurance would be a nice to have. You will be responsible for: Managing and Leading the Cutover Framework and Process for onboardings. Preforming checkpoints with Programme and Project Managers highlighting areas of focus to ensure delivery Go-Live dates are maintained Apply a cutover-focused reporting lens, tracking launch risk readiness & decisions in build up to cutover Monitor and report on progress against the cutover plan and launch risk readiness Maintain a standard launch risk readiness checklist, monitor & communicate readiness via dashboards Develop detailed cutover plans, including timelines, milestones, and resource requirements. Essential Skills: Experience leading Infrastructure & Operations projects, with good oversight of Technologies across the Networks, Workplace and Data Centres disciplines. Previous experience of leading Integration (M&A) projects, understanding the change and cultural challenges Previously managed global projects involving company wide rollouts to end users Proficiency in project management methodologies such as Agile, Waterfall, or hybrid approaches. If this role is of potential interest please apply with an updated version of your c and I'll endeavour to get back to you if suitable. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales