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Bonjour, je recherche pour l'un de mes clients un(e) admin. système. Skills : Windows - MAC - anglais Mission : -gérer un parc informatique d'environ 150 postes (PC et laptops, Mac et Windows) -gérer un parc d'environ 100 terminaux mobiles (iOS, Android) -installer, configurer et administrer les postes utilisateurs, les mobiles et les périphériques d'impression -assurer le support de proximité : analyse, traitement et résolution des demandes et incidents (Niveau 1 et 2) -gérer les licences utilisateurs et utiliser l'outil de ticketing pour le suivi des demandes -participer à la rédaction et au maintien en conditions opérationnelles des procédures et documentations -mettre en place et maintenir les procédures de sécurité (antivirus, proxy internet, VPN, XDR) N'hésitez pas à revenir vers moi pour des informations complémentaires.

Infrastructure Engineer New York For this role you will need to have at least 5 to 7 years hands-on proven expertise as an Infrastructure Engineer. This role is key towards promoting and representing IT practices and requires an in-depth knowledge of Apple MAC (iOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools for conference and video support, messaging, desktop and mobile telephony, asset management tools, file sharing protocols, user permissions and folder administration. Key Responsibilities: Support employees and their (Mac) OS X clients, incl. web-based systems, Microsoft O365 (SharePoint, Email, Teams, OneDrive, Word, Excel, Powerpoint etc.) Responsible for maintenance and upkeep of our backup Infrastructure, including daily backups for applications, laptops, servers and other designated backup hardware. Responsibility for monitoring,response and audit on all NY based systems. Active representation and participation in weekly Change Management meetings. Responsible for IT new starter training and inductions. Maintain all aspects of IT security systems, including access control, alarm systems. Maintenance and upkeep of network management systems (Meraki). Collaborate with global IT colleagues to manage global application deployments, updates to desktop, patch deployments and system updates. Manage daily user related issues and/or risks and escalate as appropriate. Ensure adequate stock levels of critical components are checked weekly, and stock related documents updated, and ordered. Provide timely report to Senior IT management and key stakeholders on progress of dedicated tasks, or on-going activities, by updating weekly focus report. Main Skills Apple MAC Certification an advantage. Microsoft Office 2008+ support essential. MAC OSX Server administration desired. Active Directory administration essential. Azure system administration essential. Adobe application support (Photoshop, Indesign etc), an advantage Exposure to JAMF Mobile Device Management (MDM) an advantage. Microsoft O365 / Azure support an advantage. Exposure to backup applications an advantage (Druva). Prior experience in supporting 100+ employees an advantage. Mobile Device support (iPhone, iPad and MacBook's) essential The Client is based in downtown New York USA. Salary is circa $65K - $90K. Please send your CV to us in Word format along with your salary and availability.

IT Technical Network Systems Engineer Our Client is an international company with offices in several countries around the World. They are looking to recruit a talented IT professional with 5 to 7 years solid hands-on expertise as a Technical Network Systems Engineer. The primary role of the IT Technical Systems Engineer is to ensure a smooth , end user support for all users in our Los Angeles office, with specific focus on our user base In the United States. This role requires good customer and client facing skills, with primary efforts on ensuring communication, managing IT software or hardware changes, printers (local and MFD), documentation, and system administration are seamlessly supported and deployed, whether locally or remotely, via phone and/or email. Ability to communicate effectively in English is essential for this role. This role is key towards promoting and representing IT practices, and requires an in-depth knowledge of Apple MAC (IOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools for conference support, desktop and mobile telephony, asset management tools, File sharing protocols, user permission and folder administration. The following is a list of some of the day-to-day activities for this role: Daily interaction with users at all levels. Support employees and their (Mac) OS X clients, incl. web-based systems, Microsoft, Adobe CS Suite (Photoshop, InDesign), Apple iWork, CAD (SketchUp, Vectorworks, AutoCAD), and Google Suite Applications. Responsible for maintenance and upkeep of our backup Infrastructure, including daily backups for applications, laptops, servers and other designated backup hardware. Responsible for new starter training and inductions (when required), Maintain IT all aspects of IT security systems, including fire alarm. Maintenance and upkeep of Cisco Meraki systems. Collaborate with IT colleagues to manage global application deployments, or updates to desktop or user applications, either via automation or manually. Manage daily user related issues and/or risks and escalate as appropriate. Ensure adequate stock levels of critical components are checked weekly, and stock related documents updated, and ordered. Provide timely report to IT management and key stakeholders on progress of dedicated tasks, or on-going activities, by updating weekly focus report. The Client would like you to bring the following skillsets to the company: Apple MAC Certification an advantage. Microsoft Office 2008+ support essential. MAC OSX Server Administration essential. Adobe application support (Photoshop, Indesign etc), an advantage Exposure to JAMF Mobile Device Management (MDM) an advantage. Google suite support essential (Gmail, G-Storage, G-Docs) Microsoft O365 support an advantage (Exchange, OWA) Exposure to backup applications an advantage. Prior experience in supporting 100+ employees an advantage. Good documentation and analytical skills, with a passion for user satisfaction. Mobile Device support (Iphones, Ipads and Macbook's) essential Good interpersonal skills, with an ability to develop, and enhance relationships with clients and peers. Open Directory / Active Directory exposure essential There may be occasional travel to other sites in Europe may be required occasionally. The Client is based in Central Los Angeles. The salary for this position is up to $65K per year plus benefits. Please send you CV to us in Word format along with your salary and availability.

IT Operations Manager - New York Our Client - a Global organisation is looking to recruit an IT Operations Manager to manage the US IT Operations based in New York. The primary role of the IT Operations Manager is to be responsible for managing the day to day operations of the US IT support teams and services, primarily in NY and LA. This role requires a solid communicator, with an outstanding customer service and people skills, across a diverse range of IT functions. This role is instrumental in the delivery of new innovative technologies, within the bounds of existing workstreams, as well as identifying opportunities to develop, pursue and maximise our IT functionalities. This includes all operational aspects of the delivery of user service support, application support, Infrastructure management for our US regions, with key emphasis on managing IT projects and stakeholders, including assuming ownership on behalf of IT engagements within various business functions. This role is key towards promoting and representing IT practices, and requires an in-depth knowledge of Apple MAC (IOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools, desktop and mobile telephony, asset management tools, File sharing protocols, user permission, and a solid understanding of Microsoft Technologies namely Azure and O365. Key Responsibilities/Tasks: " Responsible for oversight, maintenance and upkeep of all key IT Infrastructure components based in our NY and LA offices. " Responsible for networking & connectivity, desktops, mobile devices, server hardware, video conference facilities, vendor and supplier management, including consolidation efforts towards cost reduction on all IT services / operations. " Responsible for monitoring and control of IT Services including underlying Infrastructure, to ensure operational optimisation. " Maintain oversight of US IT assets, with specific focus on cost/budget management. " Introduce OLA's to improve US IT service levels and expectations. " Support employees and their (Mac) OS X clients, incl. web-based systems " Support for Microsoft O365 suite, Adobe CS Suite (Photoshop, InDesign), CAD (SketchUp, Vectorworks). " Maintain all aspects of IT security systems, including system efficiency optimization. " Collaborate with IT colleagues to manage global application deployments, or updates to desktop or user applications. " Manage daily user related issues and/or risks and escalate as appropriate. " Provide timely report to Global Head of IT, and key stakeholders on progress of dedicated tasks, or on-going activities. Skills/Competencies Required: " Excellent leadership qualities, ability to engage with credibility, influence and effectively collaborate with business and technical staff. " Ability to define and elaborate on improvements and vision for the US regions " Assume ownership and maintain accountability for all IT related reports " Previous experience of managing multi region IT teams " Good level of knowledge for Enterprise technologies and processes " Apple MAC Certification an advantage. " Cisco Networking technologies " Virtualisation Technologies " Disaster Recovery Processes " Business Continuity Planning " Microsoft Office365 support essential. " MAC OSX Server Administration essential. " Adobe application support (Photoshop, Indesign etc), an advantage " Exposure to JAMF Mobile Device Management (MDM) an advantage. " Microsoft O365 support an advantage (Exchange, OWA) " Ability to report on and maintain robust backup practices. " Good documentation and analytical skills, with a passion for user satisfaction. " Mobile Device support (Iphones, Ipads and Macbook's) essential Note local travel will be required between various sites in the US. Occasional travel to other sites outside US may be required. Salary for this role will be in the range $80K - $120K pa. Please do send your CV to us in Word format along with your salary and availability.

Contexte Dans le cadre d'un accord-cadre d'assistance aux infrastructures pour un grand compte du secteur public, l'équipe en charge des services transverses recherche un intégrateur pour renforcer les travaux d'intégration sur les volets RFID, horodatage/signature et PKI, avec une responsabilité particulière sur le MCO et les évolutions de l'infrastructure des serveurs HSM. Missions principales Mise en route et configuration des boîtiers HSM (réseau : IP/masque/passerelle ; certificats/clé privée/CSR/TLS) Participation aux cérémonies des clés selon la documentation (gestion du quorum, séparation des rôles) MCO et évolutions de l'infrastructure des serveurs HSM et applications associées (signature/horodatage, PKI côté HSM, RFID) Maintenance et évolution du socle commun DevOps – HSM, en coordination avec les autres intégrateurs de l'équipe Configuration et renfort de la sécurité/conformité des opérations cryptographiques Gestion des clés cryptographiques, conformité PCI DSS Installation/paramétrage systèmes et applicatifs, documentation, supervision, sauvegarde, fiches réflexes HNO Automatisation, gestion des tickets (changements/incidents/demandes), MCO et MCS Évolution d'outils internes (Perl/Python/HTML/CSS/JS) Stack technique — DevOps Linux (Debian), Docker, OpenStack, Kubernetes, GitLab CI, Ansible, PostgreSQL, Shell, Perl, Python, HTML/CSS/JS, LemonLDAP::NG (SAML/OIDC), OpenLDAP Stack technique — HSM / Cryptographie HSM Trustway Proteccio, PKCS#11 (slots, tokens, sessions), cryptographie symétrique/asymétrique (AES, RSA/ECC), hachage/MAC (SHA-2/SHA-3), réseautage TCP/IP, authentification forte, cérémonie des clés, gestion de quorum (M sur N), séparation des rôles

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

IT Support Analyst with 1 and 2 Level Support We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support. Key Responsibilities / Accountabilities Troubleshoot, diagnose issues affecting both Mac and Windows end point devices. End User Support and IT service desk ticketing ownership. Proficient with M365 and associated components. Azure administration and service troubleshooting. Intune (device setup enrolment and configuration). MS Teams configuration and troubleshooting. Outlook (OWA) and local app setup, configuration and troubleshooting. One Drive (configuration and setup). Azure User account management. Documentation of procedures and standards (user guidance adoption etc). DNS management. Google Workspace exposure (Gdrive - Gmail etc). Mobile device configuration f (Outlook and Teams App). Setup of new, moving and leaving users. Be cognizant of operational security identifying changes to reduce risks. Adobe InDesign and related services support. Meeting room service management (Zoom and Teams). Knowbe4 training platform exposure and administration. Required 3 + Years' Experience in an IT Engineer. Proven experience within a Microsoft environment. Excellent people, communication, end user service skills. This is a hybrid position based in the City of Lon for 6 month duration as an FTC. Salary will be circa £25K - £30K. Do send your CV to us in Word format along with your salary and notice period.

IT Technician Bridgend £28,000 - £31,000 + Development + Progression + Holidays + Pension 6-Month Fixed-Term Contract - Immediate Start Are you an IT Technician or IT Support professional looking to join a growing Managed Service Provider where you will provide essential on-site support within a secondary school environment? Brilliant opportunity on offer to develop your technical experience while supporting a wide range of computer hardware, software, network systems and digital learning platforms within a busy educational environment. This growing Managed Service Provider delivers technical support to schools and educational organisations. Due to continued growth, they are now looking for a proactive Secondary School IT Technician to provide on-site support at a school in the Bridgend area. In this role, you will provide first-line technical support, diagnose hardware, software and network issues, manage helpdesk tickets and configure IT equipment. You will also support Windows, Mac and Chrome operating systems alongside Office 365, Google Workspace and mobile-device-management platforms. This is an ideal opportunity for an IT enthusiast with strong problem-solving and customer-service skills looking to develop their career within a growing technology business that can offer further opportunities. THE ROLE: * Providing first-line support for hardware, software and network-related issues * Managing helpdesk tickets and completing tasks within agreed SLA timeframes * Building, configuring and installing PCs, laptops and software applications * Supporting Windows, Mac and Chrome operating systems, Office 365 and Google Workspace * Troubleshooting printers, scanners, photocopiers, audiovisual equipment and Wi-Fi networks * Supporting mobile devices through Microsoft Intune, Google Workspace for Education and the Hwb Digital Learning Platform THE PERSON: * IT qualification at Level 2 or five GCSEs at grades A-C, or equivalent * Experience providing IT support or a strong interest in developing within the IT sector * Familiarity with hardware, software and basic network troubleshooting * Highly organised with strong problem-solving and workload-management skills * Comfortable working independently while being supported by the wider Cardiff-based team * Customer-focused with a professional and approachable manner Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Dans le cadre du développement d'une nouvelle offre de service et de l'intégration des ordinateurs Apple Mac au sein de notre parc informatique d'entreprise, nous recherchons un(e) Ingénieur(e) Systèmes Poste de Travail expérimenté(e) sur l'écosystème Apple pour rejoindre notre pôle Modern Workplace. Rattaché(e) à l'équipe en charge du poste de travail, vous contribuerez à la définition, à la mise en œuvre et à l'exploitation des services permettant le déploiement, l'administration et la sécurisation des postes macOS, de leur enrôlement jusqu'à leur retrait du service — en veillant à leur intégration harmonieuse dans un environnement Microsoft. Déploiement et cycle de vie des postes macOS : enrôlement, configuration, gestion des mises à jour, retrait du parc Gestion des terminaux via Intune (MDM) : profils de configuration, conformité, sécurité Intégration Microsoft 365 / Entra ID : authentification, SSO, gestion des identités sur environnement Apple Sécurité macOS : durcissement des postes, gestion des certificats/PKI, conformité aux politiques de sécurité de l'entreprise Gestion des applications : packaging, déploiement, mises à jour applicatives sur le parc Mac Réseau et connectivité : intégration proxy, VPN, Wi-Fi d'entreprise Automatisation et scripting : industrialisation des tâches d'administration (bash, zsh, scripts de déploiement) Support N3 et troubleshooting avancé : traitement des incidents complexes remontés par les niveaux N1/N2 Documentation : procédures, bonnes pratiques, base de connaissance à destination des équipes support Veille technologique : suivi des évolutions de l'écosystème Apple et des outils de gestion associés

📄Description: Au sein d'une Business Unit spécialisée dans le Wireless Internet of Things (WIoT), vous contribuerez au développement des technologies de demain dédiées aux objets connectés. Les solutions sans fil avancées, telles que le Bluetooth, le Wi-Fi, l'UWB et la 5G Cellular IoT, sont aujourd'hui largement déployées dans plus d'un milliard appareils à travers le monde. Nous recherchons un RTL/FPGA Designer (Digital Design Engineer) talentueux et motivé pour rejoindre une équipe spécialisée dans le développement d'IP Bluetooth de nouvelle génération. Vous intégrerez une équipe experte travaillant sur des solutions Bluetooth de pointe destinées aux plateformes de connectivité de demain. À ce titre, vous participerez à la conception et à l'implémentation de solutions systèmes robustes, en garantissant les exigences de performance et de fiabilité nécessaires au développement de technologies sans fil avancées. Le poste nécessite une solide compréhension du cycle de conception numérique, une forte autonomie ainsi qu'une excellente capacité de collaboration. Vous serez amené(e) à travailler en étroite interaction avec des équipes pluridisciplinaires : architecture, systèmes, algorithmes, hardware, software, validation et support technique, afin d'assurer la qualité et la réussite des développements produits. Responsabilités : Définir les micro-architectures de modules avancés Bluetooth / 15.4 MAC et PHY. Prendre en charge les activités de conception et de vérification des développements. Implémenter les conceptions numériques sur FPGA dans le cadre des phases de prototypage. Accompagner les équipes de validation lors des certifications produits ainsi que les équipes applicatives et support client selon les besoins. Planifier, suivre et assurer la visibilité sur l'avancement des travaux. Rédiger la documentation technique associée : micro-architecture, interfaces et tests unitaires des modules. Contribuer à l'amélioration continue de l'environnement de travail (processus, technologies, outils).

Nous recherchons un(e) Ingénieur(e) Poste de Travail avec une forte expertise macOS / environnement Apple pour rejoindre une équipe Digital Workplace sur une mission longue durée. 🍏 Le cœur de la mission : l'environnement Mac Vous interviendrez notamment pour : • Contribuer à la finalisation de la gestion et de la mise en service des postes macOS • Apporter votre expertise sur l'écosystème Apple • Industrialiser l'utilisation de Homebrew • Développer les automatisations nécessaires à l'administration des postes • Participer à l'industrialisation et à l'évolution du poste de travail • Mettre en place des mécanismes d'observabilité : logs, supervision, reporting et suivi de conformité • Assurer le patch management et la sécurité opérationnelle des postes • Maintenir la documentation technique et les procédures d'exploitation • Intervenir sur les incidents complexes de niveau 3 et apporter votre expertise aux équipes N1/N2 🛠️ Environnement technique macOS / Apple / MacBook / Homebrew Windows / PowerShell Microsoft Intune / BigFix Active Directory / GPO Windows Update for Business Hyper-V / Windows 365 EasyVista 📅 Démarrage : ASAP - cible 01/09/2026 ⏳ Durée : +12 mois 📍 Localisation : sud-est parisien

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.