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ServiceNow Developer * Experienced in ServiceNow development (with appropriate certifications) * Experienced in ServiceNow IRM module (and certified for Risk & Compliance) * Experience with UI builder and with workspace development * Can configure/develop based on approved user stories, unit test and document configuration Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Business Development Representative Reading - Onsite £28,000 - £30,000 + Commission + Holiday + Pension This is an excellent opportunity for a focused, self-motivated sales professional with a passion for new business acquisition and a background in Service Management or IT Services to join a high-performing global team. This company is a growing, global leader specialising in business innovation and business change. They pride themselves on driving transformation for their clients and offer a supportive, office-based environment where successful sales talent can thrive. In this varied role you will be the engine of the sales funnel, responsible for generating new opportunities and qualifying leads. You will engage with high-level decision-makers, build long-term relationships, and ensure a steady stream of prospects is passed to the closing team. The ideal candidate will be a "self-starter" who is comfortable with cold calling and prospecting. You should have a proven track record of meeting sales quotas and the ability to navigate conversations with VPs, Directors, and C-suite personnel. This is a fantastic opportunity to develop your career within a global organisation that values expertise and rewards results. You will gain deep insight into innovative business solutions while playing a pivotal role in the company's international growth. The Role: Proactively generate global leads via cold calling. Follow up campaigns to identify new opportunities. Track and monitor all activities within Salesforce. £175 commission per meeting booked. Sales and Negotiation. The Person: Proven BDR experience, ideally within IT services. Excellent negotiation skills and professional telephone manner. Strong communication. Commutable to Reading 5 days a week Reference Number: BBBH271703 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

SQL Server Database Engineer with SSIS Our Client is bank based in Central London – who are looking to recruit Database Engineer with at least 5 to 7 years sold expertise of working SQL Server SSIS and SSRS. Responsible for the development and delivery of pipelines (collect, validate and prepare high quality data) to automate and streamline processes required by different departments. Support existing SSIS ETLs (overnight and intraday), proactively fine-tune and enhance existing codes to increase robustness and error monitoring. Support the internal IT department with changes and upgrades to software platforms. Convert legacy Hyperion reports to SSRS. Software Development: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation end of day cycle. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in advanced 4GL programming languages and able to apply to the fully development life-cycle. Database Support To build data pipelines within the SQL environment in SSIS packages, where required, introduce new field and data types for new information to be collated in the CORE environment. To build tabular models (SSAS) for different business units. To build reports based on business requirements using SQL SSRS. To integrate with all the Bank’s sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Ensure that the environment is running optimally and with high standard house-keeping procedures. Sharepoint Integration: To integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. To utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: To provide second and third level support for in-house programmes during the end of day cycle. To be able to analyse and rectify any problems raised in an independent and team scenario. To take ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Act in accordance with the FCA/PRA Code of Conduct. Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. MS SQL stack (SSIS, SSAS, SSRS) to high level of proficiency - Essential C# Programming / JavaScript programming - Desirable Knowledge and Skills Software analysis and design good practice Dimensional modelling, Entity Relationship modelling, Normalised modelling. Data warehouse design concepts, (Inmon, Kimball) The position is based in Central and you will be required to be in the office for 3 days a week. Please note the Client does NOT provide sponsorship. The salary for this position is in the range £60K – £75K. Please do send your CV to us in Word format along with your salary and availability.

Business Development Representative Reading - Onsite £26,000 - £30,000 + Commission + Holiday + Pension This is an excellent opportunity for a focused, self-motivated sales professional with a passion for new business acquisition and a background in Service Management or IT Services to join a high-performing global team. This company is a growing, global leader specialising in business innovation and business change. They pride themselves on driving transformation for their clients and offer a supportive, office-based environment where successful sales talent can thrive. In this varied role you will be the engine of the sales funnel, responsible for generating new opportunities and qualifying leads. You will engage with high-level decision-makers, build long-term relationships, and ensure a steady stream of prospects is passed to the closing team. The ideal candidate will be a "self-starter" who is comfortable with cold calling and prospecting. You should have a proven track record of meeting sales quotas and the ability to navigate conversations with VPs, Directors, and C-suite personnel. This is a fantastic opportunity to develop your career within a global organisation that values expertise and rewards results. You will gain deep insight into innovative business solutions while playing a pivotal role in the company's international growth. The Role: Proactively generate global leads via cold calling. Follow up campaigns to identify new opportunities. Track and monitor all activities within Salesforce. Sales and Negotiation. The Person: Proven BDR experience, ideally within IT services. Excellent negotiation skills and professional telephone manner. Fluent English speaker Commutable to Reading 5 days a week Reference Number: BBBH271703 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Pentaho Developer 6 Month contract initially Based: Hybrid, 2-3 day p/w onsite in London £550- £650 p/d via Umbrella We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Pentaho Developer on a long term program of work. Key Responsibilities: * Design and develop ETL workflows using Pentaho Data Integration. * Write and optimize Java and SQL code for data processing. * Collaborate with data engineers and analysts to deliver solutions. * Ensure data integrity, security, and compliance. * Monitor and improve ETL performance and scalability. * Document processes and provide technical support. * Participate in design reviews and provide recommendations. * Support troubleshooting and incident resolution for ETL issues. Key Skills & Experiences: * Strong expertise in Pentaho Data Integration (PDI) * Experience in designing and implementing ETL workflows * Proficiency in Java and SQL for data processing * Ability to optimize ETL performance and scalability * Troubleshooting and debugging skills Desirable skills/knowledge/experience: * Knowledge of data warehousing concepts * Experience with cloud-based ETL deployments * Understanding of security and compliance in data integration * Exposure to Agile methodologies * Familiarity with scripting for automation This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

At CGI, our Space, Defence and Intelligence business unit delivers mission-critical systems that help keep the UK safe and secure. As a Software Defined Network Engineer, you will play a critical role in designing and delivering next-generation network solutions that enable secure, scalable, and high-performing environments. Working across complex hybrid infrastructures, you will help drive innovation through software-defined technologies, contributing to impactful programmes. You’ll take ownership of advanced networking solutions, apply creative approaches to complex challenges, and collaborate within a supportive environment that enables continuous growth and meaningful impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week.

***SC CLEARED*** RPA Developer (Blue Prism) 6 Month contract initially Based: Mostly remote, occasional travel to Bristol(Flexible) Rate: £Market Rates - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of RPA Developer (Blue Prism)to join the team. DBS AG RPA developer roles and responsibilities include: building automation solutions in Blue Prism, following and maintaining documentation and Live service including Bug Fixing Change requests and enhancing in-place automations. Key Responsibilities: * Design, Develop, Build and Test automated processes adhering to DBS AG Scrum Team RPA developer standard design principles and process lifecycle. * Configure new processes efficiently and maintain clear documentation. * Support and modify existing processes within change control guidelines. * Troubleshoot and resolve issues in processes promptly. * Adhere to project plans, communicate risks and contribute to change control. * Assist operational teams during user acceptance testing (UAT) and roll-out phases. * Create and document test procedures for pre-UAT phases. Key Skills & Experience: * Strong proficiency in the use of Blue Prism software to enable complex automations. * Strong written communication skills to articulate business processes and automated solution designs clearly. * Ability to conceptualise and grasp automation tools and solutions. * Proficient in workflow logic, including interpreting workflow diagrams and translating written processes into visual representations. * Familiar with formal change control procedures and protocols. * Understand AGILE delivery methodology. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Business Development Representative Reading - Onsite £26,000 - £30,000 + Commission + Holiday + Pension This is an excellent opportunity for a focused, self-motivated sales professional with a passion for new business acquisition and a background in Service Management or IT Services to join a high-performing global team. This company is a growing, global leader specialising in business innovation and business change. They pride themselves on driving transformation for their clients and offer a supportive, office-based environment where successful sales talent can thrive. In this varied role you will be the engine of the sales funnel, responsible for generating new opportunities and qualifying leads. You will engage with high-level decision-makers, build long-term relationships, and ensure a steady stream of prospects is passed to the closing team. The ideal candidate will be a "self-starter" who is comfortable with cold calling and prospecting. You should have a proven track record of meeting sales quotas and the ability to navigate conversations with VPs, Directors, and C-suite personnel. This is a fantastic opportunity to develop your career within a global organisation that values expertise and rewards results. You will gain deep insight into innovative business solutions while playing a pivotal role in the company's international growth. The Role: Proactively generate global leads via cold calling. Follow up campaigns to identify new opportunities. Track and monitor all activities within Salesforce. Sales and Negotiation. The Person: Proven BDR experience, ideally within IT services. Excellent negotiation skills and professional telephone manner. Fluent English speaker Commutable to Reading 5 days a week Reference Number: BBBH271703 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

D365 F&O Developer 6 Month contract initially Based: Hybrid 1 day p/w onsite in Windsor (Flexible) Rate: £400 - £475 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of D365 F&O Developer's to join the team. Key Responsibilities: Analyse, design, and enhance software solutions for cloud-based applications. Your coding expertise will support vital functions in areas of Billing, Payment collection & Finance. You will write and debug code using the latest programming technologies, ensuring our applications run smoothly and efficiently. Additionally, you'll create documentation while collaborating with users to define system requirements and implement necessary modifications. * Champion best programming practices throughout the implementation of innovative new solutions. * Leverage your expertise in providing development solutions within a D365 FO environment. * Bring your experience from at least five large-scale ERP implementations to the table. * Excel in Business Requirement Analysis, focusing on optimising and reducing development effort. * Utilise your knowledge in business process mapping, modelling, and documentation to enhance project outcomes. * Engage with the latest Microsoft preview releases, including Dual Write and RSAT, to keep our solutions cutting-edge. * Review technical architecture deliverables during development to ensure top-notch quality and traceability of requirements. * Take overall technical responsibility for the new implementations carried out by the development team. * Identify and communicate any cross-area or cross-release issues that may impact other project areas. * Collaborate closely with the Solution Architect and stakeholders to validate designs, ensuring they meet all specified requirements. Key Skills & Experience: * Proficient in X++: Master the primary programming language for developing and customising solutions within Microsoft Dynamics 365 Finance and Operations. * Strong SQL Knowledge: Utilise your expertise in SQL for effective querying, reporting, and data management within SQL Server databases used by Dynamics 365 F&O. * Full life cycle implementations experience including development skills in X++ ,Dot Net technologies. * Development and extension any internal D365FO framework. * Development of ISV solutions. * Azure Dev Ops infrastructure management for development and release (repositories, pipelines, automation). * Azure infrastructure management for cloud-hosted environments (users, subscription, security) * Experience integrating D365FO with external systems and non-Microsoft cloud providers (Custom webservice, Dataverse, DMF, Power Platform, Dual Write). * Responsible for the deliverables within client facing projects and delivering results. * Relevant development experience approx.. 7-8 years This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Software Engineer Taunton - Hybrid (2 days on site P/W) £38,000 - £45,000 + Bonus + Training + Progression + Private Pension + Holiday Buying Options + Autonomy Are you an experienced Software Engineer looking to work across modern microservices and established WPF applications while influencing key architectural decisions? You will design, develop and maintain software used in demanding industrial environments, working with C#, WPF, front-end languages such as Vue.JS, Angular or React. You will collaborate with electrical and systems engineers, contribute to system architecture and support both new platform development and legacy product improvement. This role offers strong technical variety, career progression and a supportive engineering culture. You should bring solid commercial experience, excellent understanding of SOLID principles, and confidence contributing to design discussions. Exposure to industrial systems or electronics is beneficial. This role is ideal for someone who enjoys autonomy: you will be given open technical problems, trusted to investigate and propose solutions, and involved across the full project lifecycle, from concept through to delivery. You will work in an agile environment, alongside testers and engineers, on projects ranging from a couple of months to large programmes of 18 months or more. The Role: Develop desktop and web applications using C#, WPF and Vue.js Contribute to microservice architecture and Azure-based modernisation Support and improve legacy systems Collaborate with multidisciplinary engineers Participate in sprints, reviews and CI/CD processes The Person: Experienced Software Engineer with strong design skills Proficient in C#, WPF and modern software practices Collaborative and confident in technical discussions Electronic or industrial knowledge is an advantage Reference number: BBBH271031 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Field Application Engineer Towcester - Hybrid (UK-wide Travel and 1 day a week on-site) £60,000 - £70,000 + Benefits This is an excellent opportunity for a technically minded professional with a background in Systems Engineering or Hardware/Software Integration to act as the vital link between a global leader in embedded computing and its diverse customer base. This company is a global leader in technical solutions for rugged computer systems with a reputation for innovation and quality. They are committed to providing customers with the best possible products and services and are looking for a talented individual to join the team. In this varied role, you will act as a technical liaison, translating complex customer needs into actionable developer requirements. You will be involved in every stage of the product lifecycle, from initial analysis and design implementation to on-site installation, troubleshooting, and long-term after-sales support. You will also serve as a bridge to R&D, providing market intelligence and ideas for innovative software products. The ideal candidate will be able to navigate both the sales process and deep technical challenges. You should be comfortable collaborating with internal engineering teams and external customers, ensuring that complex embedded systems are integrated seamlessly and perform at peak specifications. This is a fantastic opportunity to influence the next generation of embedded technology while managing high-level relationships and contributing to business intelligence in a fast-paced, cutting-edge environment. The Role: Act as the primary bridge between client specifications and R&D to define actionable developer requirements. Manage the product journey from initial design and manufacturing through to on-site installation and support. Diagnosing and troubleshooting complex hardware and software issues. Gathering market data and competitor insights from the field to influence future product roadmaps and R&D. The Person: Background in Systems Engineering or HW/SW integration, specifically within the Embedded Systems industry. Understanding of C/C++, Linux, and RTOS (VxWorks), with a working knowledge of Open Architectures like SOSA or VPX. Ability to navigate the sales process and present sophisticated technical data to both engineers and stakeholders. Commutable distance to Towcester and eligible for BPSS Clearance. Reference Number: BBBH271414 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title Senior Full Stack Developer (Node.js / React / AWS) Job Overview We are seeking a Senior Full Stack Developer with strong hands-on experience in Node.js, React, PostgreSQL, and AWS. This role is suited to a developer who can build secure, scalable, resilient, and high-performing applications, and contribute to modern cloud-native and event-driven solutions. The ideal candidate will combine strong engineering fundamentals with practical experience building and supporting robust services across backend, frontend, and AWS environments. Key Responsibilities * Design, develop, and maintain backend services and APIs using Node.js * Build modern, responsive, and maintainable frontend applications using React * Develop and support cloud-native solutions on AWS * Work with PostgreSQL for schema design, query development, optimisation, and data integrity * Build and support integrations using AWS services such as Lambda, SQS, API Gateway, S3, RDS, and CloudWatch * Implement event-driven, asynchronous, and resilient processing patterns where required * Contribute to technical design and translate agreed solutions into robust implementations * Apply engineering best practices across security, performance, scalability, reliability, testing, and maintainability * Support troubleshooting and incident resolution across environments * Collaborate with architects, QA, DevOps, product, and other engineers to deliver end-to-end features * Participate in code reviews, sprint ceremonies, release activities, and continuous improvement * Mentor junior developers and help raise overall engineering quality within the team Required Skills and Experience * Strong hands-on experience in Node.js backend development * Strong experience with React for frontend application development * Good experience with PostgreSQL or other relational databases * Strong hands-on experience with AWS, including services such as Lambda, SQS, API Gateway, S3, RDS, and CloudWatch * Good understanding of cloud-native, serverless, and event-driven architecture patterns * Experience designing and integrating REST APIs and service-to-service integrations * Good understanding of secure coding, scalability, performance optimisation, resilience, and observability in distributed systems * Experience with Git, branching strategies, and CI/CD pipelines * Experience with automated testing approaches across backend and frontend * Strong debugging, problem-solving, and communication skills * Experience working effectively in Agile delivery teams Desirable Skills * Experience with TypeScript * Experience with Docker and container-based deployment patterns * Experience with monitoring and operational support in AWS environments * Experience using GitHub Copilot or similar AI-assisted development tools * Experience delivering enterprise, government, or regulated digital services ACTIVE SC CLEARANCE REQUIRED

Responsabilités clés : Analyzing expressed needs and requested features related to templating and document generation. Designing template solutions in line with our information system, particularly using Exstream. Ensuring developments comply with our standards in collaboration with the rest of the team. Communicating progress with your team coach and project managers. Promoting and facilitating the adoption of Software Craftsmanship practices. Sharing and promoting knowledge within the bank through our Dev Community.

Job Title: Service Desk Team Leader - Software Department Location: Hull, UK (Officed based) Salary: £28,000- £34,000 per annum Job type: Full-time, Permanent Reality Solutions is a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are a forward-thinking software and technology provider supporting a diverse customer base with high quality solutions and exceptional service. Our Service Desk plays a critical role in ensuring customers receive timely, accurate, and friendly technical support every day. About the role We're looking for a proactive and hands on Service Desk Team Leader to guide our Software Support Engineers (predominantly supporting Sage software and integrated 3rd Party Solutions), drive service excellence, and ensure smooth day to day operation of our 1st & 2nd line support function. You'll lead by example, coach your team, manage workloads, and work closely with the wider business to uphold outstanding customer experience. Key Responsibilities: Lead and mentor the Service Desk team to deliver a high quality support service Oversee ticket allocation, prioritisation, and SLA adherence Act as an escalation point for complex technical issues Support onboarding, training, and development of team members Monitor team performance, workload, and customer satisfaction Identify opportunities to improve processes, documentation, and efficiency Contribute to continuous service improvement initiatives Work collaboratively with the development, projects, and account management teams to maintain smooth service operations About you Required Skills & Experience: Previous experience in a Service Desk or Support role Strong leadership or mentoring experience Excellent communication and problem solving skills Ability to remain calm under pressure and handle escalations professionally Understanding of software support environments, ticketing systems, and service workflows A passion for developing people and improving the customer experience What we offer Holidays: 22 days annual leave plus continuous service reward Enhanced Pension Scheme Access to Mental Wellbeing Tools & Support A supportive leadership team and collaborative working culture The chance to shape and grow a vital function within the business Please click the APPLY button to send your CV and covering letter for this role. Candidates with the relevant experience and job titles of; IT Support Service Desk Team Leader, Senior IT Service Desk Consultant, IT Support Consultant, Customer Support, Support Engineer, Senior Helpdesk Support, Helpdesk Analyst, Helpdesk Support, IT Support Analyst may be suitable for this role.

Job Title: Senior Full Stack Developer Location: Hybrid working, Office (Bridgend, South Wales) Salary: £45,000 - £55,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm) About Flotek: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group, you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for a Senior Full Stack Developer to take ownership of our partner portal. This is the central platform our customers use for service tickets, the knowledgebase and all of the applications that support our wider revenue growth. The portal is already in place and is being actively developed, and you will take the lead in shaping the next stage of its evolution. This is currently a sole developer position, so you will have real ownership and responsibility from day one. As the product grows, there will be future opportunities to help build and mentor a wider development team. You will work closely with our external UI designers, our suppliers and our internal leadership team. The role suits someone who enjoys contributing ideas, solving problems across the full stack and helping to commercialise new tools. Key Responsibilities: Lead development of the partner portal and deliver high quality front end and back end features Work closely with UI designers to bring concepts to life with well-structured and accessible interfaces Build integrations with external suppliers including dark web monitoring tools, communication services for SMS and WhatsApp and AI driven tools Develop automation tools and internal applications to improve operational efficiency Design and optimise database structures using PostgreSQL and Sequelize Write clean, typed code using React, Typescript, Express and related frameworks Manage hosting and deployment using Azure Create and maintain CI and CD pipelines using GitHub Actions Work with internal teams and leadership to brainstorm product ideas and shape the direction of new features Build specialist tools that integrate with supplier portals and commercialise them for customer use Contribute to development standards and help plan for future team expansion About you: Experience Required: Strong experience with front end development using React JS and Typescript Experience with Redux Toolkit and Tailwind CSS Back end development experience using Express JS with Typescript Strong understanding of PostgreSQL and Sequelize Experience building and integrating with APIs Experience with GitHub Actions and CI and CD pipelines Ability to work independently and take ownership of a core product Desirable Experience: Experience working with Azure services Experience developing Microsoft Teams applications Experience integrating Power BI or a strong desire to learn it Familiarity with authentication, identity and cloud security Experience creating AI enabled tools or workflows What we are looking for: Someone who enjoys being the go to developer for a core product Someone who can think commercially and help turn ideas into customer facing solutions Someone who is comfortable working across the full stack and learning new technologies Someone who enjoys collaboration, problem solving and bringing new ideas to the table Someone who is excited by the opportunity to build a team in the future Benefits: Salary dependent on experience within range of £45,000 - £55,000 per annum + annual incentive bonus EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through perk box Varity of social events & team building opportunities are available Opportunities for professional development & career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Senior Full Stack Engineer, Senior Full Stack Technician, Senior DevOps, Solutions Architect Team Lead, Senior Software Developer, Senior IT Engineer, HTML Developer, Web Design, Web Development, PHP Developer, may also be considered for this role.

Oracle Developer (Fusion/CX Sales) Remote £60,000 - £70,000+ Bonus + Training This is an excellent opportunity for an Oracle Developer who has a strong understanding of Oracle Fusion Cloud to join a business at an exciting time of growth. This role offers a varied and interesting position where you will have freedom to work on bespoke projects. This company are a leading digital consultancy, renowned for delivering IT solutions that are tailored to unique business requirements. They cover a range of areas from CRM systems to e-commerce platforms, delivering high-quality, reliable software. In this varied role you will be responsible for developing Oracle applications, collaborating with business stakeholders to translate requirements into technical specifications. Equally, you will implement and customise Oracle solutions using OAF, Reports, and BI Publisher, ensuring seamless integration and optimal performance. Lastly, you will provide ongoing technical support to customers and participate in testing & validation to maintain quality standards. The ideal candidate will have a proven track record in Oracle application development where you can demonstrate expertise in PL/SQL and Oracle Fusion Cloud. Equally, showing clear knowledge of Oracle Integration Cloud and OAF is beneficial to the position and it would be desirable to have previous experience with Oracle SOA Suite. Lastly, familiarity with Agile development and Oracle qualifications are not essential but would be desired. This is a fantastic opportunity for an Oracle Developer looking for a role that will involve a variety of different tasks and brings the opportunity to work within a business that heavily invests in training for its staff. The Role: Develop and maintain Oracle applications Translate business requirements into technical specifications Implement and customise Oracle solutions Provide technical support and quality assurance The Person: Proven track record in Oracle application development Knowledge of CX Sales. Expertise in PL/SQL and Oracle Fusion Cloud Knowledge of Oracle Integration Cloud and OAF Familiarity with Agile development and Oracle certifications (desirable) Reference Number: BBBH271522 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.