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The post holder’s key responsibilities and main duties are to: Enable the delivery of change to the catalogue of services offered by the ICT Team. Ensuring all change control processes are followed and help end users adopt new skills, behaviours and efficiencies to maximise the business benefit of improved ICT services. Actively maintain and support assurance process for the system. Providing technical advice and expertise to ICT Systems and Strategy Team Lead regarding specific roles and responsibilities as detailed. Deliver high quality support and advice by maintaining effective working relationships with key service stakeholders and users to the schools for a range of IT systems and services, many of which are business critical. Project manage and technically deliver all new builds/modifications/upgrades/overhauls to the System and provide leadership and guidance for System Engineers on installation, maintenance, configuration and support of servers and storage in DCS Hubs and MOD Schools and settings. Maintain, update and manage all technical documentation, including knowledge bases and configuration design documentation. Ensuring that all documents are current, up to date and available to maintain the System Security Accreditation process. Any additional duties supporting ICT System and Strategy and the wider IT support team when required. If you need to contact Defence Business Services (DBS) regarding this vacancy, please indicate that your vacancy is being handled by Resourcing Team 1. If you experience any technical difficulties with the CS Jobs system, please contact the Support Team at

The post holder’s key responsibilities and main duties are to: Enable the delivery of change to the catalogue of services offered by the ICT Team. Ensuring all change control processes are followed and help end users adopt new skills, behaviours and efficiencies to maximise the business benefit of improved ICT services. To actively maintain and support the Assurance process for the System. Providing technical advice and expertise to ICT Systems and Strategy Team Lead regarding specific roles and responsibilities as detailed. Deliver high quality support and advice by maintaining effective working relationships with key service stakeholders and users to the schools for a range of IT systems and services, many of which are business critical. Project manage and technically deliver all new builds/modifications/upgrades/overhauls to the System and provide leadership and guidance for System Engineers on installation, maintenance, configuration and support of servers and storage in DCS Hubs and MOD Schools and settings. Maintaining, updating and managing all technical documentation, including knowledge bases and configuration design documentation. Ensuring that all documents are current, up to date and available to maintain the System Security Accreditation process. Any additional duties supporting SO1 ICT System and Strategy and the wider IT support team when required. If you need to contact Defence Business Services (DBS) regarding this vacancy, please indicate that your vacancy is being handled by Resourcing Team 1. If you experience any technical difficulties with the CS Jobs system, please contact the Support Team at Personal Qualities The Senior Systems Engineer ROW will possess excellent communication skills and be able to develop and maintain a good working relationship with a diverse range of internal and external stakeholders. They will adopt an innovative and flexible approach to solving problems, be a self-motivator who can demonstrate initiative and be able to manage to strict and demanding deadlines. You will have high standards of professional integrity, be resilient, determined, confident and energetic. They will be committed to the delivery of excellent customer service, with the ability to adapt the approach as the situation demands and be able to develop a knowledge of a range of subjects. The post holder will be an inclusive leader and be visible, approachable and accessible. They will be an excellent coach and mentor. Other Duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Pal Alto firewalls Firemon – Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

IT Senior Network Systems Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Network Systems Engineer ideally with at least 7 to 10 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Palo Alto firewalls Firemon – Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £70K - £80K. This is a 12 month FTC role. Please send your CV to us in Word format along with your salary and notice period.