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Senior Ruby on Rails Engineer Fulham (2/3 days on-site) £60,000 - £80,000 + Private Healthcare & Benefits This is an excellent opportunity for a Mid-to-Senior Ruby on Rails Engineer to join a start-up in a role where you will play a major part in future developments. This company is a Series A startup, breaking down barriers and making the world more accessible for everyone. Originally founded within the UK transport sector, they have developed award-winning, innovative solutions that prioritise dignity, safety, and inclusion for millions of users. In this varied role, you will move beyond feature development to focus on the stability, performance, and observability of the core Rails ecosystem. You will act as a trusted backend partner for Product and Platform teams, stabilising third-party integrations, improving background job efficiency, and utilising architectural documentation like C4 models to ensure long-term scalability. The ideal candidate will be a seasoned Ruby on Rails developer with deep expertise in PostgreSQL and background processing via Sidekiq and Redis. You should be highly proficient in building RESTful APIs, managing JSON serialisation, and implementing secure authentication methods like JWT or SSO. Beyond coding, you will possess knowledge of Docker and AWS, alongside the communication skills required to translate complex technical risks into clear operational priorities. This is a fantastic opportunity to join a purpose-led business during a period of international scaling. You will have the autonomy to own multiple backend systems, reduce operational risk across global integrations, and play a pivotal role in shaping the architectural future of a platform recognised for its excellence in accessibility and safety. The Role: Lead the evolution of core Ruby on Rails operational platforms. Optimise PostgreSQL performance and Sidekiq background job efficiency. Manage secure third-party integrations and RESTful API design. Partner with Platform teams on AWS and CI/CD reliability. The Person: Deep experience with Ruby on Rails and OOP. Expert in PostgreSQL tuning and complex query optimisation. Proficient with Docker, AWS, and containerised deployment workflows. Strong communicator, capable of leading production incident responses. Reference Number: BBBH271314 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Role: * Must be very familiar with working in a Data Centre and Corporate environment * Minimum 3 years hands on experience, within the structured cabling industry. * Good understanding of various Structured Cabling Solutions * Capable of installing, Terminating & Testing Fibre Optic cables * Experienced in the use of Fluke test equipment and fault diagnosis. * Must have Health & Safety Training (CSCS or ECS or local/country specific H&S qualification) which is affiliated to the Construction Industry Training Board. * At least 3 industry or manufacturer's installation accreditations i.e. Commscope, Corning, Panduit or another leading brand. * Have completed an Industry recognised Structured cabling and Fibre Optic Training Course, i.e. CNET CNIT, BICSI Engineer, BICSI Technician, City & Guilds or equivalent accreditation (B-TEC). * IPAF and/or PASMA Training preferred. (or local/country specific powered access equipment qualification) * Experience in installation of cable pathways (Basket trays/trunking/fibre runner) * Ability to understand and follow patching schedule/cut sheet. * Experience in installing power and data connection cables within server & networking racks. * Experience in Rack n stack of active Network hardware, switches, routers & servers * Ability to follow instructions and providing on-site support to remote network and systems administrators. * Apply basic IP Addressing under instruction/direction. * Experience of installing and configuring UPS systems desirable * Excellent communication skills and professional attitude with experience of speaking to all levels of stakeholder. * Must be willing and able to travel within the UK and (fly) overseas to carry out project work as part of a team. * Night / shift work / weekend work may be required on a project-by-project basis. * Flexible hours Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Business Development Representative Reading - Onsite £28,000 - £30,000 + Commission + Holiday + Pension This is an excellent opportunity for a focused, self-motivated sales professional with a passion for new business acquisition and a background in Service Management or IT Services to join a high-performing global team. This company is a growing, global leader specialising in business innovation and business change. They pride themselves on driving transformation for their clients and offer a supportive, office-based environment where successful sales talent can thrive. In this varied role you will be the engine of the sales funnel, responsible for generating new opportunities and qualifying leads. You will engage with high-level decision-makers, build long-term relationships, and ensure a steady stream of prospects is passed to the closing team. The ideal candidate will be a "self-starter" who is comfortable with cold calling and prospecting. You should have a proven track record of meeting sales quotas and the ability to navigate conversations with VPs, Directors, and C-suite personnel. This is a fantastic opportunity to develop your career within a global organisation that values expertise and rewards results. You will gain deep insight into innovative business solutions while playing a pivotal role in the company's international growth. The Role: Proactively generate global leads via cold calling. Follow up campaigns to identify new opportunities. Track and monitor all activities within Salesforce. £175 commission per meeting booked. Sales and Negotiation. The Person: Proven BDR experience, ideally within IT services. Excellent negotiation skills and professional telephone manner. Strong communication. Commutable to Reading 5 days a week Reference Number: BBBH271703 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

The postholder will ensure that the digital and technical Audio Visual (AV) infrastructure of the university, installed across its various digital hubs, classrooms, lecture theatres, meeting rooms and studio spaces are fit for purpose, managed and maintained, in a proactive and planned way. The postholder will provide a structured response and resolution to IT/AV related incidents and requests. The role provides a technical point of escalation within the team and supports the management of BAU activity and overseeing AV projects across the directorate and university. * Deliver effective and responsive support for AV and teaching IT facilities, resolving incidents and service requests in alignment with departmental service level agreements (SLAs) and standards. * Work with project managers, stakeholders, and external contractors to deliver AV projects on time and within budget, ensuring alignment with agreed requirements. * Implement updates to IT and AV system configurations and control programs to meet evolving user and estate needs, supporting consistent functionality across campus. * Engage with faculty and Business Relationship Managers to assess new or enhanced AV requirements, providing recommendations in line with campus standards and budget considerations. * Act as a 3rd line escalation point within the team, coordinating with external providers as necessary to resolve advanced technical issues. * Plan and perform proactive maintenance activities to maintain high AV availability, minimising disruption in teaching spaces, and reporting insights for continuous improvement. * Conduct staff training on IT and AV equipment, ensuring that guides and resources are available for users in teaching spaces. * Stay updated on AV industry advancements and provide technical insights on AV system design and project planning to modernise teaching spaces with inclusive technologies. * Support the Multi-Media Facilities Team Leader in procurement and asset management for AV components, ensuring efficient resource availability and tracking. * Maintain accurate records in the ITMS CMDB, tracking and updating asset configurations and status. * Provide coaching and support to junior colleagues, sharing knowledge and best practice to ensure consistent, excellent service delivery. * Share expertise with Service Desk and End User Computing teams to ensure consistent, high-quality on-site support, and develop both technical and user-facing documentation. * Perform any other duties commensurate with the job grade as reasonably required from time to time. Act in accordance with DMU Values: o Collaborative - Work together to achieve joint outcomes, understand how your work contributes to DMU, and be aware of your personal impact on others. o Compassionate - Be open, honest, and caring, work on a basis of trust, and hold yourself accountable for your actions. o Creative - Strive for better, challenge bureaucracy, explore digital solutions, and innovate creatively. o Community minded - Embrace alternative views, treat others with respect, and tackle inequalities. * Treat all DMU staff, students, contractors and visitors with dignity and respect. Provide a service that complies with the Equality Act 2010, eliminating unlawful discrimination, advancing equality of opportunity and fostering good relations with particular attention to the protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation. * All members of staff are responsible for their contribution to improved environmental performance and in reducing greenhouse gas emissions at DMU. It is therefore required that all members of staff are aware of how the Environmental Policy relates to their own role at the University. Staff conduct must reflect the values inherent in the Environmental Policy and where required staff must cooperate with environmental compliance and conformance requirements to help minimise our emissions to air, water and land. * The postholder should have a positive attitude towards health and safety and be aware of and comply with all health and safety policies for the university, as applicable. There will be a requirement to complete all mandatory health and safety training as deemed to be relevant for the position held. The postholder is expected to help maintain a safe working environment for staff, students and visitors by working closely with the local safety coordinator as required. Any accidents or dangerous incidents must be reported promptly through the university's reporting system. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Scala Developer London Hybrid - at least once a week in Central London Up to £85,000 DOE + Regular Pay Reviews + Healthcare + Life Insurance + Benefits Excellent opportunity for a Senior Backend Engineer with strong Scala and functional programming experience to join a small, highly technical team offering broad ownership, autonomy, regular pay reviews, and the chance to influence backend architecture and technical direction. This company are pioneers within a specialist technology-led insurance market. Having been acquired by a larger US-based organisation impressed by their product, platform, and technical capability, they are now looking to grow their permanent engineering team as they continue scaling their systems and improving the reliability, maintainability, and operability of their platform. In this role you will work across backend Scala development, architecture, infrastructure, APIs, data flows, and production systems supporting areas such as broker-facing products, pricing and underwriting workflows, claims processes, internal tooling, automation, and operational systems. You'll work closely with frontend, product, underwriting, claims, operations, and broker success teams, helping turn complex business requirements into robust, scalable technical solutions. The ideal candidate will be a Backend Engineer with strong commercial Scala experience and a good understanding of functional programming principles. You will also have experience with AWS infrastructure, and CI/CD, Terraform, APIs, databases, and production support would be beneficial. Candidates must have full right to work and live in the UK and be comfortable working autonomously in a small, high-trust engineering environment. This is a fantastic opportunity to join a growing business where you can stay close to the code, take ownership of important backend systems, influence architectural decisions, and work on complex, real-world products in a regulated, data-rich environment. The Role: Backend development using Scala and functional programming approaches Working across APIs, microservices, data flows, integrations, and distributed systems Improving backend architecture, scalability, resilience, observability, and maintainability Collaborating with product, frontend, underwriting, claims, operations, and broker success teams The Person: Strong commercial Scala development experience Good understanding of functional programming principles Experience with AWS infrastructure, CI/CD, Terraform, databases, APIs, or production systems Comfortable working autonomously and influencing technical direction in a small team Reference Number: BBBH273480 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Junior Full Stack Developer (JavaScript) Milton Keynes - Hybrid £35,00 - £40,000 + 2 days WFH + Training + Holiday This is an excellent opportunity for a Junior Full Stack Developer looking to join a business that offers huge internal progression opportunities. Within this role you will become a key member in contributing to the organisations success and be a factor shaping the business in years to come. This company is a global creative production partner that helps businesses with their marketing campaigns. They offer services like on-demand creative staffing, cross-channel production management, and automated workflows through their technology platform. In this varied role you will focus on front-end and back-end development, working alongside a team to design, build, test, and deploy web applications. You'll craft user interfaces, handle server-side logic, integrate databases, and collaborate on code reviews to maintain quality. Troubleshooting user issues and staying on top of the latest web development trends are also key aspects of this position. The ideal candidate will be a well-rounded developer with experience in both front-end and back-end development. They should be proficient in the foundational web languages HTML, CSS, and JavaScript, and have familiarity with popular front-end frameworks like React, Angular, or Vue.js. On the back-end side, experience with a programming language with Node.js is essential with knowledge of Python, Ruby and Java, along with a basic understanding of databases and SQL. This is a fantastic opportunity for an ambitious Full Stack Developer that is looking for significant growth potential, progression, and long-term development to join a business at an exciting time of growth. The Role: - Collaborate on design, build, test, and deploy web applications. - Craft user interfaces (front-end). - Handle server-side logic and database integration (back-end). - Participate in code reviews for quality control. The Person: - Experience in both Front-end and Back-end. - Proficient in JavaScript, HTML and CSS. - Knowledge of Node.js for Back-end is essential. - Desirable to have previously used Python, Ruby, Java and SQL Databases. Reference Number: BBBH273479 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Our client is currently looking for SC cleared Voice Architect. This is a 6 months contract initially with good possibility of extension. The role is fully remote with onsite presence for a day or two through the project. Key Responsibilities * Design and implement comprehensive Microsoft Teams Enterprise Voice solutions, including PSTN integration solutions such as AudioCodes Session Border Controllers and analogue gateways * Develop and implement Microsoft 365 solutions based on best practices and guidelines from the Microsoft 365 Solution and Architecture Centre. * Design enterprise architecture that aligns with networking, identity, security, and multi-national principles * Understanding of key principles for networking, identity, security, and multi-national architectures * Create detailed design documents that outline solution architecture and implementation plans. * Utilize PowerShell scripting to automate administrative tasks and enhance the efficiency of M365 implementations. * Maintain up-to-date knowledge of M365 technologies, industry trends, and best practices to ensure the delivery of cutting-edge solutions. * Provide support in troubleshooting prominent technical issues related to M365 environments as required. * Communicate effectively with clients, stakeholders, and team members to ensure the successful delivery of projects and fulfilment of client requirements. * Provide thorough documentation for operation handover and knowledge sharing, ensuring smooth transitions and ongoing support Required Skills and Experience: * Must have experience in Microsoft Teams, Enterprise Voice and AudioCodes. * Demonstrable experience with large, enterprise-scale voice transformation projects to Microsoft Teams Enterprise voice * Demonstrable experience with Session Border Controllers and analogue gateways, with a range of AudioCodes devices * Experience with foundational solution guides, architecture illustrations, design principles, and templates * Familiarity with other M365 workloads, including: o Active Directory and Entra ID o Exchange Online o SharePoint Online and OneDrive for Business * Extensive knowledge of on-premises infrastructure, including Active Directory, servers, networks, EUC, and applications. * Proficiency in PowerShell scripting for automation and administrative tasks. * Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders. * Strong troubleshooting skills and a methodical approach to problem-solving. * Ability to work independently and as part of a team, managing multiple priorities and deadlines. Qualifications * Bachelor's degree in computer science, Information Technology, or a related field. * SC-clearance is a must * Relevant certifications in Microsoft 365 and related technologies. * At least 10 years of IT consulting experience, with 5 years in a similar role. * Excellent communication and interpersonal skills. * Strong problem-solving and analytical abilities. * Familiarity with industry best practices and regulatory requirements related to M365 and cloud-based solutions.

Help design the systems and technology that support the UK’s national security. This Solution Architect opportunity sits within MI6 (Secret Intelligence Service), working on complex, high-impact products that support intelligence operations and decision-making at the highest level. Why this role stands out Work on unique and highly complex technology challenges Design solutions that support national security and global operations Operate in a data- and technology-driven environment Be part of multidisciplinary teams delivering critical capabilities Work on systems you won’t encounter anywhere else What you’ll be doing Designing and shaping technical solutions for complex products and systems Defining architecture and technology roadmaps Balancing user needs with cost, risk, quality and delivery timelines Managing and mitigating technology risks across the product lifecycle Supporting integration across systems and ensuring coherence across products Leading and guiding technical design decisions within teams

3rd Line Storage and PKI Engineer Must have an Active DV Clearance 3rd Line Storage and PKI Engineer Responsibilities Respond to escalations from 2nd Line support teams. Maintain and support PKI solutions across secure environments. Support backup and storage platforms and provide updates to leadership. Monitor systems using event management tooling and resolve incidents. Carry out change activities in line with defined processes. Support release readiness for new services entering live environments. Produce and maintain technical documentation and schedules. Travel to sites to support PKI activities when required. 3rd Line Storage and PKI Engineer Skills and Experience Strong experience with enterprise storage platforms such as Dell Avamar and Data Domain. Solid understanding of PKI technologies including Microsoft and Thales solutions. Experience supporting cloud-based storage environments. Knowledge of VMware cloud technologies. Experience working with ITSM processes and tooling. Server administration experience across Windows Server environments. Exposure to event monitoring tools such as SCOM. Experience using VMware vCenter. 3rd Line Storage and PKI Engineer Additional Information DV clearance and sole UK nationality required. Opportunity to work within a secure and high-impact environment. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: £35,000 - £45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.

Workplace Integration Engineer Must have an Active DV Clearance Workplace Integration Engineer Responsibilities Package and deploy software solutions using automation and scripting. Own delivery of work packages from design, prototyping, and testing through to production. Develop repeatable unit tests covering expected and unexpected outcomes. Provide early life support and ongoing updates based on user requirements. Produce and maintain technical documentation for support and users. Troubleshoot issues and resolve complex technical problems. Work collaboratively within an agile team environment. Workplace Integration Engineer Skills and Experience Strong scripting skills in PowerShell and Python. Advanced Windows systems administration within enterprise environments. Experience delivering configuration changes using GPO, registry, filesystem, and WMI. Knowledge of Windows update, patching, and installer mechanisms. Experience working within secure or high assurance environments. Strong problem solving and troubleshooting capability. Workplace Integration Engineer Desirable Experience Agile delivery experience. Active Directory, PKI, VMware virtualisation, and Windows Server. Experience creating gold builds and system hardening. Exposure to Ansible, Terraform, and automation tooling. Automated testing using frameworks such as Robot. Workplace Integration Engineer Additional Information Site based role along the M4 corridor, 5 days per week. DV clearance and UK nationality required. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: IT Helpdesk and Field Maintenance Engineer Location: Plymouth Salary: £30,000 - £35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) - Weekend "On-Call" Rota Who are we: Flotek Group are one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face, on‑site support. The successful candidate will be responsible for troubleshooting, supporting, and maintaining IT systems both remotely and on customer sites. This role is primarily office-based, with regular site visits to partner premises when issues require hands-on intervention. A company vehicle will be provided for on-site work. Key Responsibilities: Respond to user enquiries and provide technical support through various channels such as phone, email, chat and on-site face-to-face. Resolve problems by applying known solutions or escalating more complex issues to higher-level support. Attend partner sites to diagnose and repair services when needed, including ticket escalations, Maintenance tasks (PC Rebuild, fault diagnosis, PC repair) and installations/setup of small projects works (Laptop delivery/setup, PC upgrades, firewall swap, etc) Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Install and configure software applications and operating systems. Prioritise and categorise tickets based on urgency and impact. Create documentation and knowledge base articles to assist users in resolving common issues. Ensure all open cases are updated with relevant information and customers are regularly updated. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. What we're looking for: A 2nd/3rd line ICT background with service desk experience preferred. Comfortable supporting partners remotely and on-site. Solid customer service experience with excellent verbal and written communication skills. Loves working as part of a team. Comfortable using CRMs and documentation solutions. Full UK driving licence. Benefits: Competitive salary of £30,000 - £35,000 per annum (experience depending). EMI Share Equity Scheme - own a slice of the Purple Pie. Day off for your birthday. Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts through Perkbox. Social events and team building opportunities. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 2nd Line Technical Support, 1 Line IT Technician, Field IT Support Engineer, Field IT Service Engineer, IT Support Technician, 2ndLine Support Engineer, Service Desk Technician, Service Desk Support, IT Customer Service Technician, IT Support, Desktop Support, Experienced IT Support and IT Systems Support may be considered for this role.

Job Title: Graduate Technical Customer Success Specialist Location: Reading Salary: £30,000 per annum Job Type: Full Time, Permanent About us: ProvenWorks is a UK-based Independent Software Vendor (ISV) partner of Salesforce. We specialise in developing award-winning applications that enhance data management and integration within the Salesforce ecosystem. Our commitment to innovation and customer satisfaction has positioned us as a trusted provider in the Salesforce community. We continue to be early adopters of new and emerging technologies, and we are looking for a like-minded individual to join our team and help us push boundaries. We continue to experiment with using AI tools to optimise our business as well incorporating it in to our product for the first time. We love experimenting with new technology and AI is giving us lots to play with! About the role: Customer Support Provide Level 1 and Level 2 technical support to customers and prospects, ensuring timely and effective resolution of queries. Build positive relationships with customers by understanding their needs and delivering an excellent support experience. Contribute to in-house engineered AI-powered solutions that help optimise the resolution of customer queries. Produce high-quality technical content - written and video - that supports customer success, powers self-service resources, and can be used to help ground AI models. Stay engaged with the latest AI and automation technologies and collaborate with the team to explore their application within support and knowledge processes with the chance for this scope to grow into other departments. Product Testing & Lifecycle Involvement Test product releases and updates to ensure quality, usability, and readiness for prospects and customers. Be an active part of the end-to-end product Software Development Lifecycle (SDLC) - providing input, feedback, and testing across product iterations. Collaboration & Learning Work collaboratively with stakeholders across the business, including engineering, sales, and customer success teams. Take an active role in continuous learning - with company support to work toward achieving relevant certification. Report directly to the Director of Product Engineering and contribute insights to product and support discussions. About you: Hold an undergraduate degree ideally in a technical subject. A strong interest in technology and a curiosity for learning new tools, particularly AI and automation. Some exposure to customer support, technical troubleshooting, or software implementation (through personal projects, early career experience or academic coursework). Comfortable communicating with prospects and customers via email and video calls. Excellent communication skills are essential. Organised, detail-oriented, and able to manage multiple tasks effectively. Ability to create clear, helpful documentation. Familiarity with Salesforce (CRM) is a plus, but not required. Training and certification support will be provided. Why join us: Gain hands-on experience across product support, customer success, and the product lifecycle Work at the forefront of AI-driven support and emerging technologies Be supported in achieving your career-progressing certification Collaborate with a talented, forward-thinking team Office-based role in Reading working with well-known global clients, providing opportunities for learning, close collaboration, and mentoring Help to gain relevant industry certifications Pledge 1% - you'll be entitled to 3 days paid voluntary work Company pension scheme Holiday - up to 33 days annual leave Access to our Cycle-to-work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Graduate Technical Support, Customer Success Specialist, Junior Technical Support Engineer, Graduate Salesforce Consultant, Technical Customer Support, Application Support Graduate, Graduate QA Engineer, Junior Product Specialist, SaaS Customer Success, Tech Support Graduate, Entry Level Technical Support will also be considered for this role.

Level 1 Cyber Security Analyst Must have an Active DV Clearance Level 1 Cyber Security Analyst Responsibilities Monitor SIEM tooling to identify potential security threats. Perform initial investigation and triage of security alerts. Escalate incidents in line with defined processes. Oversee Security Operators during shift activities. Identify and report faults within monitoring tools. Support continuous security monitoring across a 24x7 operation. Follow incident management processes to ensure timely response. Level 1 Cyber Security Analyst Skills and Experience Experience within cyber security or security operations environments. Strong understanding of SIEM tools and alert handling. Technical knowledge across enterprise IT such as networks or servers. Ability to lead activities within a shift environment. Strong communication skills across technical teams. Level 1 Cyber Security Analyst Additional Information 24x7 shift pattern including weekends. 4 week rotation across 3 shift cycles. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Senior Analogue IC Design Engineer London, Hybrid Working (2 Days Per Week on Site Near Fenchurch Street Station) £70,000 - £90,000 + Benefits Excellent opportunity for a Senior Analogue IC Design Engineer to join an advanced semiconductor company developing next-generation memory devices and highly innovative chip technology. This company are an ambitious engineering-led business operating in a niche, high-growth area of the semiconductor market. They offer the chance to work on technically challenging products in a collaborative team where experienced engineers can make real impact. In this role you will lead analogue IC design activities across new product development programmes. You will work on core mixed-signal circuitry, support silicon validation, and collaborate closely with layout, digital and device engineering teams. The ideal candidate will have 7+ years of analogue IC design experience, strong mixed-signal expertise, and proven experience designing DAC and ADC circuits. Candidates from semiconductor, ASIC or IC environments are highly desirable. This is a fantastic opportunity for a senior engineer seeking technically interesting work, ownership, and the chance to help shape future semiconductor products. The Role: Lead analogue IC design for advanced semiconductor products Design and develop DAC and ADC circuitry Simulation, modelling and circuit optimisation Work closely with digital, layout and device teams Support testing, validation and performance improvement The Person: 7+ years' experience in analogue / mixed-signal IC design Strong DAC and ADC design experience Semiconductor / ASIC / IC product development background Experience with industry EDA tools such as Cadence Design Systems or Synopsys Memory technology experience beneficial Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Senior Project Manager Must have an Active DV Clearance Senior Project Manager Responsibilities Define and agree project requirements and objectives with governance stakeholders. Lead end to end project delivery through to acceptance, closure, and service handover. Manage risks, issues, and dependencies across all project phases. Track and report progress through KPIs, highlight reports, and governance forums. Ensure compliance with project management frameworks and standards. Coordinate delivery across internal teams and customer stakeholders. Manage financial performance including costs, forecasts, and milestones. Support invoicing and ensure milestone sign off from customers. Senior Project Manager Skills and Experience Strong experience delivering projects within Defence or secure environments. Proven delivery of transition and transformation programmes. Strong stakeholder management across complex environments. Experience managing financials including P and L visibility and cost tracking. Ability to manage risk, governance, and reporting at programme level. Strong leadership and coordination across multi disciplinary teams. Senior Project Manager Additional Information Work within a large scale delivery organisation supporting critical programmes. Opportunity to influence delivery standards and customer outcomes. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.