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Business Analyst with Actimize WLF – Canary Wharf London Our Client is seeking to recruit a Business Analyst with at least 5 years experience as a BA coupled with at least 2 years experience of Nice Actimize. - Analyzing current installation of Actimize WLF solution at a client side - Recommend improvements on data ingestion and batch process performance - Recommend optimal Threshold setting and Scoring configuration which adhere to the client requirements - Improve detection and alert generation Must Have: - Minimum 2 years experience supporting Nice Actimize WLF solution either as a BA or Implementor. - In particular an ideal candidate must have a hands-on experience in doing WLF Tuning activity. - Deep understanding in Actimize platform and tools, WLF Threshold and Scoring and working knowledge of RCM. - Proven track records in analyzing client's requirements and come up with - Comfortable in dealing with Stake Holders especially face-to-face with clients. - Must be willing to travel to client site. Nice to have - Experience in DowJones Sanctioned List and Profile data ingestion to WLF The position will be based in Canary Wharf London. Rate will be in the range £275 to £375 per day depending on experience. This is a 6 month contract assignment. Please send your CV to us in Word format along with your daily rate in GBP and your availability.

Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners / staff in coming into and operating within the Manufacturing centre. Proactive assistance with the systems implementations projects to assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as assigned. Providing investigation, diagnosis, resolution and recovery for hardware / software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a fast-paced business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. Knowledge of multiple desktop programs, configuration and debugging techniques, VoIP telephony systems, Mobile phone support, network technologies. Project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment. Knowledge / Skills / Competencies: Highly motivated, pragmatic and practical with a strong work ethic and eye for detail with good problem resolution, judgement and decision making skills. Able to evaluate complex situations and find solutions for them in a professional manner. Ability to manage multiple and varied tasks and prioritize workload with attention to detail. Strong interpersonal and organizational skills, with the ability to successfully work both independently and effectively within a team. Excellent oral and written communication skills, including the ability to explain technology solutions to non-technology internal client base. A good team player, with strong organisational skills. Bachelor’s or master’s degree in computer science, information systems, business administration or related field; or equivalent work experience. The position is based in Stevenage. Salary will be £32K - £35K. Please send your CV in Word format along with your salary and availability.

Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £60K - £70K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

QA Specialist - Project Support – 12 month Fixed Term Contract Our Client is looking to recruit a QA Specialist with at least 5 to 10 years expertise within a clinical environment. The Client is based in Stevenage Hertfordshire. The salary for this position is in the range £45K - £50K. Please send your CV to us in Word format along with your salary and availability.

Senior UX Lead Designer – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Designer Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £65K - £75K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

C# .net Developer – Insurance Our Client is an insurance underwriter in the City of London. They are now looking to grow their software development team and are looking to recruit a C# .net Software Developer. You will have at least 5 to 7 years expertise in developing complex software with C#. A strong mathematical background would be advantageous but not required. Must have excellent communication and interpersonal skills. Expert in C# Development coupled with Java/jQuery Web development Web API, CSS. You will have solid SQL Server experience (stored procedures, table design and some maintenance). Microsoft Office including VBA and advanced skills in Excel and HTML/IIS. Develop and support applications using Visual Studio and other Products where appropriate. Provide support for Microsoft Office Applications along with design and build reports for our SharePoint Applications. The ideal candidate will have a drive to succeed, take part in IT strategy and work in a technology rich and agile environment. The developer will be part of a small team with responsibilities for ensuring the business has full support regarding IT systems. Key aspects of the role will be to: Initiate and promote improvements to MI and analysis Analyse requirements and provide the most suitable solution using the most appropriate technology. Document/support and upgrade a wide range of internal applications/processes As this is a small team, you will need to be flexible in your approach, as you will have primary responsibility for some specific systems but will need to be aware of the overall system. Ability to produce ad hoc reporting and analysis of information in the Data Warehouse Work both as part of a team and under your own initiative Communicate with all areas of the business, at all levels The Client uses Windows Servers and virtualised Windows Clients, with Microsoft office products (Word, Excel, Access, PowerPoint etc.). Additionally they use Office 365 for email, Microsoft SQL Server for our main databases and SharePoint for our intranet. For underwriting the Client uses (Eclipse) and for Accounts (Sun), and a number of other smaller applications for specific jobs, such as RMS for Modelling and Remetrica for Actuarial function. The salary for this role will be up to £50K – for the right candidate maybe slightly higher for exceptional candidates. The Client will consider someone junior with an ability to learn and hit the ground running at £25K - £30K. You will have a 2:1 in maths or computer science, or similar. The company is based in the City of London. Please send your CV to us in Word format along with your salary and availability.

Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £65K - £85K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Infrastructure Project Manager Our Client is looking to recruit an Technical Infrastructure Project Manager with at least 7 to 10 years solid expertise to manage and oversee the technical processes, enhancements, upgrades and installation of new software and processes. Must be someone who has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. Must be able to travel across UK, Europe and Asia occasionally. The role will be based in Milton Keynes. The rate for the role will be in the range £450 - £500 per day. Please send your CV to us in Word format along with your salary and availability.

Technical Infrastructure Project Manager Our Client is looking to recruit an Technical Infrastructure Project Manager with at least 5 to 7 years solid expertise to manage and oversee the technical processes. Must be someone who has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. The role will be based in Birmingham. The salary for the role will be in the range £65K - £75K plus benefits Please send your CV to us in Word format along with your salary and availability

UX Design Consultant Our Client is looking to recruit a UX designer Consultant with 3 to 4 years UX Design experience. This is a consultancy role, advising a global player in Education on direction and execution of a number of products/projects, as part of the evolving digital strategy. It is essential that you are self-managed and organized, and able to effectively prioritize and advise multiple stakeholders. SKILLS ● Excellent communication skills, written and oral. Excellent presentation skills. ● Workshop facilitation. ● UX and ethnographic research. ● Ability to fluidly and confidently work in ambiguous situations. ● Provide leadership in challenging situations through clarity, tact and diplomacy. ● Ability to identify and communicate the commercial impact of design decisions. ● Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. ● Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. ● Attention to detail. ● Ability to quickly turn around wireframes in an iterative environment. ● Proficiency in Sketch, Axure, etc. ● An understanding of technology. EXPERIENCE ● Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. ● Design processes, agile development and lean UX. ● Working collaboratively in an interdisciplinary team. ● Creating omnichannel experiences – cross-platform and cross-device solutions. ● Ability to define key metrics and evaluate project success. ● Working to strict deadlines. ● Proven design track record and design agency experience. ● Design degree or equivalent. The duration of this assignment will be up to 2 months. The location is Holborn London. Please send your CV to us in Word format along with your daily rate and availability.

Senior Technical Infrastructure Project Manager Our Client is looking to recruit a Technical Infrastructure Project Manager with at least 10 to 15 years solid expertise to manage and oversee the technical processes. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software and decisions with senior management. You must therefore be able work at all levels and understand the full project life-cycle. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and Asia and therefore there will be travel required to meet various teams and heads of departments. The duration of this contract assignment is 6 months. The rate will be negotiable but probably in the range £550 to £700 per day for the right candidate. The role will be based in Milton Keynes. Please send your CV to us in Word format along with your daily rate and availability.

Lead UX Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £70K - £85K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £65K - £80K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Programme Manager – Milton Keynes Our Client is looking to recruit a Programme Manager with at least 10 years experience in IT having come up the ranks. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level. A minimum of 7 to 10 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. There will be some UK travel required and international travel is possible in future. The base for this assignment will be Milton Keynes with travel to sites in the UK and Asia. Contract assignment duration will be 6 months initially. The rate will be circa £600 to £750 per day dependent on experience– although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your daily rate in Euros and your availability.

Senior Technical Java and C# .net Software Developer We are currently recruiting a Java with C# .net Senior Software Developer – who can be the lead in the team. You must have at least 5 to 7 years proven track record of developing software with Java and C# .net framework coupled with SQL Server. Ability to own and drive forward Omni channel technical solutions and technical architecture from an IT perspective (with direction from Head of IM, Consumer & Brands) o Ownership of FM Digital Technical architecture including the ongoing review of overall FM Omni technical design, structure and future-fit. Project lead on any future re-platforming for FM.com. o To be the technology lead managing the ‘day to day’ from a technical perspective o Ensure all technical solutions are best-in-class, future-proofed and align to the wider DBIM vision / strategy (e.g. liaise with wider IM on Security, release processes etc) § For example for the FM global single customer view project, the role would provide all technical advice on architecture, user stories, technical specs and DB IM sign-offs Technical lead for all 3rd party solution providers: a) Salesforce b) Booking Bug c) Shopify. Ensure that all OmniChannel products are working together/integrated as needed to allow single consumer tracking and global database. o Technical lead for China Retail Salesforce integration / WeChatify / Social CRM o Data Management Platform (DMP) technical lead o B2B FMJ / FMD Management CRM (India) technical lead to work with DBIM to ensure that project is delivered + technical specification. o Salesforce Service and Marketing Cloud technical lead to take technical ownership for the delivery of new projects / enhancements o Technical leader to create technical architecture documentation, listing the technical stack of the FM.com suite of applications (front and back end). o Technical Leader to highlight components at security, warranty, support, IM policy risk. o Technical Leader to prepare a plan for short and long term to alleviate / eradicate highlighted risks of the technical stacks. o Alignment of FM Omnichannel technical projects / scope to ensure business, cost and technology efficiencies in conjunction with China and US technical leads · Lead development efforts and deliverables on complex solutions within an Agile framework · Provide strong oversight and ownership of coding efforts, and technical solutions · Contribute to the development of system components as needed · Accountable for solving for all technical aspects and delivery · Serve as an escalation point for technical impediments · Accountable for the articulation of the solutions, to various levels · Delegate structured assignments and monitor the progress · Develop and ensure development standards and practices are adhered to by the development team, i.e. DevOps, coding, code management, and documentation · Provide solutions based on strong technical acumen and technical currency in a variety of technologies · Exposure to Mobile and Cloud application platforms · Ensure the technical activities are aligned with approved architectural designs. · Create technical and strategy documents to articulate the solutions and guide implementations as needed to meet requirements. · Develop strong technical application and product knowledge across the Omni channel portfolio. · Challenge our technology partners and vendors to derive maximum value. · Evaluate vendor solutions and work with vendors as necessary · Provide guidance to onshore, offshore, and near shore development service providers as necessary · Provide strong retail business acumen, and customer focus. · Provide governance for troubleshooting complex system issues as necessary · Develop or contribute to business cases, roadmaps and proposals which may include presentations to senior management. · Collaboration with Business, Technical, and Security Architects, to manage risk identification and risk mitigation tactics associated with the designs. Role-specific knowledge: · 5+ years of senior technical lead. · 5+ years of strong hands-on experience as a developer working on JAVA or .NET Framework standards and technologies - C#.NET, ASP.NET, AngularJS, SQLServer, Web Services, Cloud Platforms, AJAX, JQUERY, XML/JSON, HTML, CSS · Retail / digital technology experience is essential · Experience in SalesForce Service and Marketing Clouds · Safety Knowledge: · Provides a consistent outstanding role model in relation to safety practices with a deep understanding of the importance of safety This is a 6 month contract assignment based in the London. Rate is negotiable and will be in the range £450 to £500 per day. Please send your CV to us in Word format along with your daily rate and availability.

Technical Project Manager - London Our Client is looking to recruit a Technical Project Manager with at least 5 to 10 years expertise of leading teams of BA’s and programmers and supporting Clients. Must have excellent customer skills. Must be fluent in Mandarin and English. The position can be based in London, Asia or USA. You must have a sound background of expertise of working within the investment banking projects as a Project Manager. There will be occasional travel to Guangzhou China – so you must be able to travel to China with no passport restrictions. Maybe only one or two customer trips plus virtual. Technology we are supporting is leading edge so PM has to act as shoulder to cry on and compliance personality. This is an 8 month contract. Rate will be dependent on experience – but in the range £400 - £450 per day. The role will be working from home – and home can be Europe, America or Asia. Please send your CV to us in Word format along with your availability and daily rate in GBP.