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Data Analytics Senior Manager – Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The Data Analytics team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. Champion enterprise-wide culture of fact-based decisions, data quality and accountability. Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. Review and recommend approval for information related policies, procedures and standards. Directs, organizes, and leads Data Ananlytics workstream projects. Works on highly complex, cross-functional, and enterprise solutions. Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. Reviews and approves work plans, timelines, deliverables and resource commitments. Reviews and approves data architecture, data models and specifications. Establishes and publishes performance metrics and plans for DA service demand and service levels. Prepares and manages annual capital and operating budgets for DA assets, personnel and services. Recruits, hires, develops and motivates the DA team members. Reviews and approves functional requirements and business cases for DA improvements. Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. Aligns DA technologies with CSI strategic initiatives. Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: Data governance Data preparation (sourcing, acquisition, integration) Data warehousing Reporting, analytics, data exploration Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) A university degree in computer science, economics, operations, management, or a related field is required A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. Medical device or pharmaceutical industry experience is preferred. Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). Experience with agile software development. A solid understanding of key trends including machine learning and artificial intelligence. General business skills: Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. Experience managing global, complex projects and teams. Ability to complete projects and achieve results in an ambiguous work environment. Ability to take initiative and be innovative. Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. Ability to build and motivate a team to achieve well communicated expectations. Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.

Data Analytics Senior Manager – Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The DA team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. Champion enterprise-wide culture of fact-based decisions, data quality and accountability. Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. Review and recommend approval for information related policies, procedures and standards. Directs, organizes, and leads DA workstream projects. Works on highly complex, cross-functional, and enterprise solutions. Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. Reviews and approves work plans, timelines, deliverables and resource commitments. Reviews and approves data architecture, data models and specifications. Establishes and publishes performance metrics and plans for DA service demand and service levels. Prepares and manages annual capital and operating budgets for DA assets, personnel and services. Recruits, hires, develops and motivates the DA team members. Reviews and approves functional requirements and business cases for DA improvements. Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. Aligns DA technologies with CSI strategic initiatives. Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: Data governance Data preparation (sourcing, acquisition, integration) Data warehousing Reporting, analytics, data exploration Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) A university degree in computer science, economics, operations, management, or a related field is required A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. Medical device or pharmaceutical industry experience is preferred. Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). Experience with agile software development. A solid understanding of key trends including machine learning and artificial intelligence. General business skills: Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. Experience managing global, complex projects and teams. Ability to complete projects and achieve results in an ambiguous work environment. Ability to take initiative and be innovative. Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. Ability to build and motivate a team to achieve well communicated expectations. Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.

Senior Java Software Application Development Engineer A Senior Application Engineer with strong expertise in the development and maintenance of enterprise level, Java JEE based systems. The candidate will be part of a team responsible for developing and maintaining the KYCView application used by our Compliance business. Duties will include designing and developing new application features / code within the existing application framework, and researching, identifying, and devising solutions for software defects within the application. KYCView is written in Java, and involves the integration of JEE, web services, Oracle, IBM BPM and ODM, and MQ. Demonstrated expertise in analyzing and understanding existing application architectures, and developing solutions within a pre-existing framework, is a must. The Client is looking for a seasoned Java professional with 7 to 12 years plus expertise in working Java. Responsibilities Design and development of enhancements within KYCView application framework Research and resolve defects during all phases of the software development cycle Support and execute functional and performance testing Assists in troubleshooting production environment and tuning the environments Provides guidance on infrastructure and environment setup Ensures technical best practices are followed during all phases of the project Provides guidance on intended solution and best practices during development, configuration and testing phases Performs code reviews and ensures standards are applied to each solution component Qualifications Required: Strong, disciplined analytical and problem-solving skills. Must have at least 10 + years of experience in design, implementation, and audit / review of systems applications, and code Extensive Java, JEE n-tier application experience Experience in design, implementation, and audit / review of enterprise wide, large scale implementations. Knowledge and experience with, WAS, AngularJS 1.x and AngularJS5.0, JavaScript, Java, JPA (Open JPA), Spring Hibernate, CSS, AJAX, JSON, Bootstrap, NodeJS, XML, Servlet and JSP. Experience with SOAP and REST based WebService development. Designed Application in Object Oriented Programming Methodology [OOP] using Component Methodology (Top Down), Catalysis Methodology (Bottom Up). Experience in Spring IOC and J2EE CDI and should have developed application using “Enterprise Architecture Models”. Good experience in recognizing and reusing Design Patterns -GOF, J2EE design patterns, Architectural patterns, SOA Design Patterns, Enterprise Integration Patterns. Experience with WebSphere Application server is required. Good knowledge on logical and physical Data Modeling using normalizing Techniques. Good knowledge of automated CI build and deployment infrastructure and processes for multiple projects using tools like Jenkins ,CARA,GIT and Stash. BS/BA degree in Computer Science or related work experience required. Strong Hands on experience in business object modeling using Hibernate/JPA. You must have eligibility to work in the United States. This is a 12 month contract assignment. The Client and the role is based in downtown New York, USA. Please send your CV to us in Word format along with your daily rate in USD and your availability.

IT Technical Network Systems Engineer Our Client is an international company with offices in several countries around the World. They are looking to recruit a talented IT professional with 5 to 7 years solid hands-on expertise as a Technical Network Systems Engineer. The primary role of the IT Technical Systems Engineer is to ensure a smooth , end user support for all users in our Los Angeles office, with specific focus on our user base In the United States. This role requires good customer and client facing skills, with primary efforts on ensuring communication, managing IT software or hardware changes, printers (local and MFD), documentation, and system administration are seamlessly supported and deployed, whether locally or remotely, via phone and/or email. Ability to communicate effectively in English is essential for this role. This role is key towards promoting and representing IT practices, and requires an in-depth knowledge of Apple MAC (IOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools for conference support, desktop and mobile telephony, asset management tools, File sharing protocols, user permission and folder administration. The following is a list of some of the day-to-day activities for this role: Daily interaction with users at all levels. Support employees and their (Mac) OS X clients, incl. web-based systems, Microsoft, Adobe CS Suite (Photoshop, InDesign), Apple iWork, CAD (SketchUp, Vectorworks, AutoCAD), and Google Suite Applications. Responsible for maintenance and upkeep of our backup Infrastructure, including daily backups for applications, laptops, servers and other designated backup hardware. Responsible for new starter training and inductions (when required), Maintain IT all aspects of IT security systems, including fire alarm. Maintenance and upkeep of Cisco Meraki systems. Collaborate with IT colleagues to manage global application deployments, or updates to desktop or user applications, either via automation or manually. Manage daily user related issues and/or risks and escalate as appropriate. Ensure adequate stock levels of critical components are checked weekly, and stock related documents updated, and ordered. Provide timely report to IT management and key stakeholders on progress of dedicated tasks, or on-going activities, by updating weekly focus report. The Client would like you to bring the following skillsets to the company: Apple MAC Certification an advantage. Microsoft Office 2008+ support essential. MAC OSX Server Administration essential. Adobe application support (Photoshop, Indesign etc), an advantage Exposure to JAMF Mobile Device Management (MDM) an advantage. Google suite support essential (Gmail, G-Storage, G-Docs) Microsoft O365 support an advantage (Exchange, OWA) Exposure to backup applications an advantage. Prior experience in supporting 100+ employees an advantage. Good documentation and analytical skills, with a passion for user satisfaction. Mobile Device support (Iphones, Ipads and Macbook’s) essential Good interpersonal skills, with an ability to develop, and enhance relationships with clients and peers. Open Directory / Active Directory exposure essential There may be occasional travel to other sites in Europe may be required occasionally. The Client is based in Central Los Angeles. The salary for this position is up to $65K per year plus benefits. Please send you CV to us in Word format along with your salary and availability.

Project Manager with MS Dynamics CRM System Our Client is an international company looking to recruit a Project Manager with MS Dynamics CRM application versions 3.0 and above. You will have at least 7 to 10 years proven track record of working with MS Dynamics CRM. You will have the following skills: · MS Dynamics CRM Online within the Cloud · Ideally should able to write .Net interfaces (Web services, WCF services) around Dynamics CRM system so that same can be used in other systems. · Support for the business likely to be assisting within any issues/possible bug fixing/potential development opportunities · Support the application post go-live during system setting and fix applications issues not necessarily related to code · Assisting with architecting the Dynamics CRM system, related customizations, portals, and reports to model the client’s organizational process · Advising stake holders on best practices for CRM, development or integration processes · Writing technical specifications for planned work · Creating data migration and integration mappings · Installing CRM and its related components such as Scribe. · Building the CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface · Guiding projects along through daily communications with the customer · Resolving technical issues · Regularly communicating with the customer on the status of the issue resolution · Participating in the design and architecture sessions Will have Agile and/or Prince 2 background ideally with certification. The salary for this role is in the range £55K - £65K + Benefits. The Client’s offices are based in Milton Keynes.

Project Manager with MS Dynamics CRM Our Client is an international company looking to recruit a Project Manager with MS Dynamics CRM application versions 3.0 and above. You will have at least 5 years proven track record of working with MS Dynamics CRM. You will have the following skills: MS Dynamics CRM Online 2016 Update 1 within the Cloud · MS Dynamics CRM Online 2016 Update 1 within the Cloud · Ideally should able to write .Net interfaces (Web services, WCF services) around Dynamics CRM system so that same can be used in other systems. · Support for the business likely to be assisting within any issues/possible bug fixing/potential development opportunities · Support the application post go-live during system setting and fix applications issues not necessarily related to code · Assisting with architecting the Dynamics CRM system, related customizations, portals, and reports to model the client’s organizational process · Advising stake holders on best practices for CRM, development or integration processes · Writing technical specifications for planned work · Creating data migration and integration mappings · Installing CRM and its related components such as Scribe. · Building the CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface · Guiding projects along through daily communications with the customer · Resolving technical issues · Regularly communicating with the customer on the status of the issue resolution · Participating in the design and architecture sessions Will have Agile and/or Prince 2 background ideally with certification. The salary for this role is in the range £55K - £65K + Benefits. The Client’s offices are based in Milton Keynes. Please send your CV to us in Word format along with salary and availability.

Junior Project Manager with Applications Our Client is looking to recruit a Junior Project Manager with at least 3 to 5 years experience in IT having come up the ranks from a Business Analyst or a Software Developer. For this role the Client is keen to recruit a Project Manager with knowledge of working a variety of applications - as this role will will focus on application development. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level would be very useful. A minimum of 3 to 5 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. Any experience of working in the educational sector on education projects would be very handy. There will be some UK travel required and international travel is possible in future. Milton Keynes base and must be within easy commute. The salary for this role is expected to be in the range £35K - £45K – although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your salary and availability.

Project Manager with Applications Our Client is looking to recruit a seasoned Project Manager with at least 5 to 8 years experience in IT having come up the ranks from a Business Analyst or a Software Developer. For this role the Client is keen to recruit a Project Manager with knowledge of working a variety of applications - as this role will will focus on application development and the crossover to technology and infrastructure. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level would be very useful. A minimum of 5 to 8 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. Any experience of working in the educational sector on education projects would be very handy. There will be some UK travel required and international travel is possible in future. Milton Keynes base and must be within easy commute. This is an exciting new role - and the chance to join an expanding team and the Client is keen to recruit a Project Manager with a variety of skills and to be flexible in the type of projects that you will be involved with. The salary for this role is expected to be in the range £45K - £60K – although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your salary and availability.

Business Analyst with Oracle CRM Systems – Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. The Client would like to you have at least 3 to 5 years experience of working with a CRM system - ideally with Oracle CRM – although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: Finance systems and integration – tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE’s Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The salary will be dependent upon skills you bring to the table – but probably in the range £40K - £55K. Please do send your CV to us in Word format along with your availability.

Our Client is a leading company who are looking to recruit a Solutions Architect with extensive Netsuite OneWorld expertise. You will have a degree in Computer Sciences with additional TOGAF or equivalent certifications. Must have technical working knowledge of NetSuite OneWorld Financials platform, including relevant NetSuite certifications. Ideally have at least 10 years experience of system design/architecture in cloud-based solutions including a minimum 5 years in NetSuite OneWorld. Multiple Finance ERP systems implementations – in complex Regional or global brown-field environments. Experience of full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. In-depth knowledge of MS Office toolset including Excel to an Advanced level. Must be a creative thinker, with the ability to proactively identify areas for potential improvement (process and functionality). Have the ability lead initiatives and solution enhancements. With confidence and judgement to plan and accomplish goals. Ability to translate business/operational requirements into effective and efficient systems solutions. Experience to manage conflicting priorities/complex workload. The NetSuite Solution Architect role will require an in-depth knowledge and use of NetSuite’s OneWorld platform in a complex Regional or preferably Global environment - working with established, ‘brown-field’ operations. You must have extensive experience of all NetSuite financial modules is essential, as is their interfacing with other platforms. Based in Northampton, this role will require an element of global travel. Please send your CV to us in Word format along with your salary/daily rate along with your availability.

Applications Software Test Lead Our Client is an International company are looking to recruit a seasoned Applications Software Test Lead. You must have at least 5 to 8 years solid experience on applications software testing. Must be ISEB certified or similar. Must have experience of full project life cycle. Should be proactive in offering advice and guidance to members of the team. The role will be based in Milton Keynes. The salary range for this role will be £40K - £50K. Please send your CV to us in Word format along with your salary and availability.

Business Analyst with HR Systems – Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. The Client would like to you have at least 5 years experience of working a HRIS – Human Resources Information System - ideally Cornerstone HRIS – although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: Finance systems and integration – tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE’s Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The salary will be dependent upon skills you bring to the table – but probably in the range £40K - £55K. Please do send your CV to us in Word format along with your availability.

Business Analyst with Finance Systems – Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The Client would ideally like to recruit a candidate with Oracle Financial systems experience - with at least 5 years experience. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: Finance systems and integration – tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE’s Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The salary will be dependent upon skills you bring to the table – but probably in the range £40K - £55K. Please do send your CV to us in Word format along with your availability.

Netsuite Solutions Architect – Milton Keynes Our Client is a leading company who are looking to recruit a Solutions Architect with extensive Netsuite OneWorld expertise. You will have a degree in Computer Sciences with additional TOGAF or equivalent certifications. Must have technical working knowledge of NetSuite OneWorld Financials platform, including relevant NetSuite certifications. Ideally have at least 5 to 10 years experience of system design/architecture in cloud-based solutions including a minimum 5 years in NetSuite OneWorld. Multiple Finance ERP systems implementations – in complex Regional or global brown-field environments. Experience of full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. In-depth knowledge of MS Office toolset including Excel to an Advanced level. Must be a creative thinker, with the ability to proactively identify areas for potential improvement (process and functionality). Have the ability lead initiatives and solution enhancements. With confidence and judgement to plan and accomplish goals. Ability to translate business/operational requirements into effective and efficient systems solutions. Experience to manage conflicting priorities/complex workload. The NetSuite Solution Architect role will require an in-depth knowledge and use of NetSuite’s OneWorld platform in a complex Regional or preferably Global environment - working with established, ‘brown-field’ operations. To implement NetSuite Order-to-Cash functionality in multiple schools to replace various legacy finance systems Own the design of the solution, working with third party developers to write the required code Work with the data migration specialist to ensure legacy data is migrated correctly Provide initial customer support to the user community immediately after go-live Document the solution and train the Business-as-Usual customer support team who will provide ongoing customer support to the user community Providing support to UAT phases of project to ensure issues are rectified in development environments and updated to deployment documentation and additional testing environments. Updating the solution design with improvements to be implemented at locations currently in scope of work and for future acquired entities on acquisition roadmap. Reviewing existing NetSuite system architecture and customisations Comply with safeguarding policies, procedures and code of conduct Demonstrate a personal commitment to safeguarding and student/colleague wellbeing Ensure that any safeguarding concerns or incidents are reported appropriately in line with policy Engage in safeguarding training when required Netsuite Financials knowledge Strong documentation capability Strong interpersonal skills English as primary language 5+ years solution architect and project delivery experience 5+ years systems implementation Multi-country projects Complex systems You must have extensive experience of all NetSuite financial modules is essential, as is their interfacing with other platforms. Based in Milton Keynes, this role will require an element of global travel. Salary for this role will be based on expertise – in the range of £55K - £70K plus benefits. Please send your CV to us in Word format along with your salary rate along with your availability.

The UK energy & utilities industry is going through a period of unprecedented change as the country seeks to meet its net zero ambitions and grapples with deep rooted challenges in our water sector. CGI’s Energy & Utilities business is looking to grow our team with additional Business Analysts. Do you want to make an impact on the sector? Are you looking to work with high-profile clients within the UK electricity, gas and water industries? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Business Analyst you will be joining CGI’s Energy & Utilities team that shapes and delivers solutions across the UK industry – working with a wide range of energy and water companies and related market participants. CGI was selected both as the “Best Very Big Company to Work for in the Technology Industry” by the Sunday Times in 2025 and one of the ‘World’s Best Employers’ by Forbes magazine in 2024. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Desk-Based AV Technical Support Engineer Bolton - Hybrid/Remote £30,000 to £40,000 + Training + Holiday + Pension Are you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site? This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments. You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients. The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required. This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation. The Role: Providing remote technical support for AV systems and meeting room technology Diagnosing and resolving faults via phone, email and remote access tools Supporting video conferencing, audio and control systems Monitoring systems proactively and responding to alerts Logging incidents, resolutions and system documentation accurately The Person Background in AV support, helpdesk or technical engineering roles Strong troubleshooting and fault-finding skills Good understanding of AV signal flow, conferencing and audio systems Experience with ticketing or helpdesk systems Confident supporting non-technical users remotely Reference Number: BBBH274091 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.