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Permanent

Job VacancyPython Engineer - Asset Manager Contract, Remote

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Python

London, England, United Kingdom

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Contractor

Contractor jobContract Exit Manager - DV Cleared

LA International Computer Consultants Ltd
Published on

12 months
£650-750
RG29 1BY, Hart, England, United Kingdom
DV Cleared Exit Manager - Contract role Duration : 6 months Location : Basingstoke IR35 determination : Inside Start : ASAP Your role We are looking for an experienced Exit Manager to join a multi-skilled team based in Basingstoke. As Exit Manager, you will take ownership of planning and executing structured exit strategies, ensuring seamless disengagement from services while maintaining operational stability and stakeholder confidence. This is a high-impact role focused on protecting business continuity, commercial outcomes, and client relationships during critical transition phases, whether that's supplier change, programme closure, or migration. This role suits someone who thrives in complexity and can bring structure, clarity and control to high pressure environments. Key Responsibilities *Lead coordination between clients, internal teams and incoming suppliers. *Design and deliver end to end exit and transition plans aligned to contractual obligations. *Ensure all exit and close down activities are completed internally. *Engage with senior stakeholders (customer and internal) *Ensure effective knowledge transfer, documentation and asset handover. *Manage and mitigate risks relating to service continuity, data integrity and commercial exposure. *Interpret and operationalise exit clauses within MSAs and SOWs *Provide clear reporting and governance across all exit activities. *Support dispute avoidance and resolution where required. Your experience *Proven experience in exit management, service transition and complex programme delivery *Background within consulting, system integration or managed services environments *Strong understanding of commercial contracts and delivery frameworks. *Excellent communication, stakeholder management, and conflict resolution skills. *Demonstrated ability to manage multiple projects and priorities under pressure. *Experience managing multi stakeholder, enterprise scale environments. *Exposure to cloud, data or Microsoft technology ecosystems. *Excellent communication, planning and leadership capability Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Permanent

Job VacancyContract - Java Developer

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Published on
Data management
Docker
Java

London, England, United Kingdom

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Contractor

Contractor jobStorage Engineer - Remote

LA International Computer Consultants Ltd
Published on

12 months
£500-550
SW1A 2AH, City of Westminster, England, United Kingdom
Storage Engineer Location: Remote with ad-hoc travel Duration: 6 months initially IR35 Status : Inside This senior-level role sits within a Storage team responsible for the provision of Managed Service & Project activities. The team provides support to the Storage devices on the Live, Development & Test environments as well as performing all Change & Project work. The successful candidate will be responsible for supporting multiple Storage technologies including Fujitsu, HP, Dell, NetApp & Brocade. In addition there will be a considerable amount of migration / transformation Project work, some of which may be out of hours. * At least 5-10 years' experience of implementing, migrating to/from & supporting (2nd to 3rd Line) storage devices. * Good knowledge of file & block storage technologies * Good knowledge of Dell EMC storage devices & Unisphere * Good knowledge of Brocade SAN Switches & SanNav * Strong teamwork and interpersonal communication. * Have a proven problem solving ability. * Proactive approach to personal workload management. * Awareness of the ITIL Service Management framework and specifically incident and change management * Use and support of Veritas NetBackup * Good knowledge of NetApp & Hewlett Packard storage devices * General knowledge of HBA configuration, Multipathing & general use of various server operating systems - Windows, Linux (RHEL & SLES), AIX and Solaris LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Permanent

Job VacancyFront Office Charles River Business Analyst - Contract - London - Asset/Wealth Management Change & Transformation

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London, England, United Kingdom

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Contractor

Contractor jobIT Asset Management (ITAM) Architect - Remote - Outside IR35

LA International Computer Consultants Ltd
Published on

6 months
£500-550
England, United Kingdom
IT Asset Management (ITAM) Architect - Remote - Outside IR35 You will act as the technical authority for IT Asset Management, designing scalable solutions across Hardware Asset Management (HAM), Software Asset Management (SAM), Cloud Asset Management, CMDB, and ServiceNow platforms. The position is ideal for an experienced ITAM Architect with strong ServiceNow, enterprise architecture, governance, and asset lifecycle management expertise. IT Asset Management (ITAM) Architect Responsibilities Define and maintain the enterprise IT Asset Management strategy and roadmap. Design target operating models for Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Asset Management. Lead the architecture and governance of ServiceNow ITAM solutions, including HAM Pro, SAM Pro, CMDB, Discovery, and ITSM integrations. Design scalable integrations between asset repositories, procurement systems, ERP platforms, cloud platforms, and discovery tools. Govern the complete lifecycle of hardware, software, and cloud assets from procurement through to retirement and disposal. Define software licensing strategies, entitlement management, licence optimisation, and compliance processes. Develop governance frameworks, policies, standards, KPIs, reporting, and audit controls. Support software vendor audits and asset compliance initiatives. Collaborate with Infrastructure, Security, Procurement, Finance, Enterprise Architecture, and Service Management teams. Produce architecture documentation, operating models, solution blueprints, and integration designs. IT Asset Management (ITAM) Architect Skills and Experience Significant experience in IT Asset Management (ITAM) architecture and governance. Strong hands-on experience with ServiceNow HAM Pro, ServiceNow SAM Pro, CMDB, Discovery, and ITSM. Experience designing enterprise ITAM operating models and governance frameworks. Strong understanding of Hardware Asset Management (HAM), Software Asset Management (SAM), Cloud Asset Management, and Configuration Management. Experience integrating ITAM platforms with procurement, ERP, finance, cloud, and discovery platforms. Knowledge of Microsoft Azure, AWS, and Google Cloud environments. Strong understanding of software licensing models including Microsoft, Oracle, IBM, SAP, Adobe, and VMware. Knowledge of ISO 19770 and IT Asset Management best practices. Strong stakeholder engagement, workshop facilitation, leadership, and communication skills. Experience producing enterprise architecture documentation, solution blueprints, and governance standards. ITIL Foundation certification required. ServiceNow Certified Implementation Specialist (HAM Pro and/or SAM Pro), TOGAF, IAITAM, or similar certifications would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Permanent

Job VacancyManaged Print Engineer

Bluetown
Published on

£26k-32k
CF5 1HU, Cardiff, United Kingdom
Job Title: Managed Print Engineer Location: Cardiff, Wales - Travel required Salary: £26,000 - £32,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group, you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As a Managed Print Engineer at Flotek, you will play a pivotal role within our dedicated print installation and service team. You will be part of the team responsible for the delivery of professional print solutions, ensuring that every project is executed to the Flotek standard. Your responsibilities will include not only maintaining and exceeding established service benchmarks, but also actively identifying opportunities for process improvement. Collaboration is at the heart of this role, you will work in close partnership with the Managed Print Service Manager, your expertise and proactive approach will help shape the future of our managed print services, ensuring our partners consistently receive exceptional support and value. Key Responsibilities: Reporting to the Managed Print Service Manager Stay updated on industry trends and Flotek technologies Responsible for giving world-class service at all times Responsible for delivering your Managed Print installation projects on time and within budget Responsible for communicating with clients and internal project managers Hands-on and remote technical troubleshooting Creating and maintaining detailed project documentation to ensure effective handover to our support teams Deliver product training to end users as well as internally at Flotek Installation of 3rd party software applications to partner PC and server devices Ensure effectiveness of print management reporting applications at partner sites Mentor and support the growth of aspiring Managed Print Engineers What we're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Previous experience in a managed print delivery / service role in a technology business Great technical ability to diagnose faults accurately and efficiently Experience in using a CRM to log installation / service notes Be partner focused to understand and identify user needs Experience of Konica Minolta and Lexmark desirable Excellent organisational skills and the ability to prioritise work effectively Excellent external partner liaison skills Ability to prioritise personal workload Happy to travel to partner sites over the UK Full UK Driving Licence Benefits: Salary dependent on experience within range of £26,000 - £32,000 per annum Includes company van EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of Managed Print Engineer, Service Engineer, MPS Engineer, Field Engineer, Technical Engineer, Copier Engineer may also be considered for this role.
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Permanent

Job VacancySite Reliability Engineer with Python

Nexus Jobs Limited
Published on

£80k-100k
London, England, United Kingdom
Site Reliability Engineer with Python Our Client looking to bring on a site reliability engineer to help deploy, manage, troubleshoot, and enhance our complex cloud-based set of internal tools and externally managed services for a variety of users across our wide-ranging organization. You will have at least 7 to 10 years hands-on expertise working as a Site Reliability Engineer. You will work closely with IT, product, and engineering to extend and maintain this set of tools and services and to help debug and resolve problems. In addition, the ideal candidate will proactively look for system weaknesses and find ways to resolve them before they can cause production issues via monitoring and data we aggregate through various tools within our organization's IT & DevOps toolkit. Responsibilities ●Keep our suite of internal apps and services up and running or getting it back up and running quickly if a failure were to occur ●Be the technical point person of operational responsibility for two core platforms (one mobile and one web application) i.e. engaging as appropriate upon escalations from the IT support group whether it be problem solving, addressing production issues, enhancing features etc. - collaborating with engineers and others as needed ●Work closely with internal partners and teams as well as external vendors to ensure that we ship software that meets our code quality, security and performance requirements ●Write, update, and use our documentation, including runbooks and/or playbooks ●Help automate existing or build new internal workflows including ongoing infrastructure needs, testing, failover mitigations, and more ●Debug complex problems across our entire web and mobile application stack and advise key stakeholders on solutions, as well as implement said solutions if appropriate. ●Further our internal CI/CD processes to improve release cadence and developer experience ●Participate in the daily / weekly software development process (standups, sprint planning, retros, issue tracking, etc.) ●Actively lead any critical issue post-mortem processes, including coordination of any meetings and further steps to take Qualifications ●7+ years experience with software engineering, software development, and/or system operations ●Experience debugging complex problems and implementing timely cost-effective solutions ●Experience designing, building, and operating large-scale production systems ●Deep knowledge of Python is preferred, though other languages like Java, Go, Rust, or similar will also be heavily considered ●Experience using source control (Git, GitHub) and feature branching strategies ●Experience with a variety of open-source databases (MySQL, Postgres, Redis, etc.) ●Experience with DevOps engineering and working with container orchestration, such as with Docker or Kubernetes ●Experience with log monitoring and observability via platforms like Sumologic or Cloudwatch ●Experience automating infrastructure, testing, and deployments using tools like CircleCI Configuration management tooling and infrastructure as code knowledge is preferred but not required ●Experience working with AWS services, with knowledge of Azure / Google ecosystems helpful but not required ●Strong familiarity with general modern web and mobile application development, including hands-on experience working with JavaScript (Typescript preferred) and Python stacks ●Cross functional team collaboration experience, especially working with engineers and user experience / product designers, as well as external stakeholders ●Strong skills for weighing and managing scope, risk, quality and timelines ●Strong focus on quality, security, performance, and end user experience This is an exciting position with an exciting organisation based in Central London and New York. The position can be London or New York based. The salary for this position will be circa £80K - £100K. Do send your CV to us in Word format along with your salary and notice period.
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Permanent

Job VacancyiOS Developer - Contract

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Published on

Glasgow, Scotland, United Kingdom

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Permanent

Job VacancyFinance Transformation Manager - Oracle Fusion - 12m contract - Marks Sattin FS

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Published on
Oracle Database

London, England, United Kingdom

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Permanent

Job VacancyFinance Transformation Manager - Oracle Fusion - 12m contract - Marks Sattin FS

█ █ █ ██ █ █
Published on
Oracle Database

London, England, United Kingdom

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Contractor

Contractor jobIT Asset Management (ITAM) Architect - Remote - Outside IR35

LA International Computer Consultants Ltd
Published on

6 months
£500-550
England, United Kingdom
IT Asset Management (ITAM) Architect - Remote - Outside IR35 You will act as the technical authority for IT Asset Management, designing scalable solutions across Hardware Asset Management (HAM), Software Asset Management (SAM), Cloud Asset Management, CMDB, and ServiceNow platforms. The position is ideal for an experienced ITAM Architect with strong ServiceNow, enterprise architecture, governance, and asset lifecycle management expertise. IT Asset Management (ITAM) Architect Responsibilities Define and maintain the enterprise IT Asset Management strategy and roadmap. Design target operating models for Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Asset Management. Lead the architecture and governance of ServiceNow ITAM solutions, including HAM Pro, SAM Pro, CMDB, Discovery, and ITSM integrations. Design scalable integrations between asset repositories, procurement systems, ERP platforms, cloud platforms, and discovery tools. Govern the complete lifecycle of hardware, software, and cloud assets from procurement through to retirement and disposal. Define software licensing strategies, entitlement management, licence optimisation, and compliance processes. Develop governance frameworks, policies, standards, KPIs, reporting, and audit controls. Support software vendor audits and asset compliance initiatives. Collaborate with Infrastructure, Security, Procurement, Finance, Enterprise Architecture, and Service Management teams. Produce architecture documentation, operating models, solution blueprints, and integration designs. IT Asset Management (ITAM) Architect Skills and Experience Significant experience in IT Asset Management (ITAM) architecture and governance. Strong hands-on experience with ServiceNow HAM Pro, ServiceNow SAM Pro, CMDB, Discovery, and ITSM. Experience designing enterprise ITAM operating models and governance frameworks. Strong understanding of Hardware Asset Management (HAM), Software Asset Management (SAM), Cloud Asset Management, and Configuration Management. Experience integrating ITAM platforms with procurement, ERP, finance, cloud, and discovery platforms. Knowledge of Microsoft Azure, AWS, and Google Cloud environments. Strong understanding of software licensing models including Microsoft, Oracle, IBM, SAP, Adobe, and VMware. Knowledge of ISO 19770 and IT Asset Management best practices. Strong stakeholder engagement, workshop facilitation, leadership, and communication skills. Experience producing enterprise architecture documentation, solution blueprints, and governance standards. ITIL Foundation certification required. ServiceNow Certified Implementation Specialist (HAM Pro and/or SAM Pro), TOGAF, IAITAM, or similar certifications would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor
Fixed term

Job VacancyPEGA Business Analyst - Remote

LA International Computer Consultants Ltd
Published on

3 months
£350-380
SW1A 2AH, City of Westminster, England, United Kingdom
PEGA Business Analyst - Remote A Business Analyst with experience of the PEGA system is needed. You will be responsible for leading the requirements elaboration and product ownership of enterprise-grade Pega applications, for process modelling and requirement gathering. * Lead requirement gathering sessions with business stakeholders. * Utilize Blueprint to capture business requirements and translate them into Pega design artifacts. * Translate business needs into clear, concise user stories and acceptance criteria. * Work with Pega architects and developers to ensure feasibility and alignment with platform capabilities. * Manage and prioritize the product backlog in Agile/Scrum environments. * Conduct gap analysis and impact assessments for new features or changes. The PEGA certified business architect qualification would be highly beneficial for this role. The contract is inside IR35 for 3 months initially and based from home. Candidates will need to be based in the UK. To be considered for the position please send over your CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor jobConfiguration Manager - Remote - Outside IR35

LA International Computer Consultants Ltd
Published on

6 months
£500-600
England, United Kingdom
Configuration Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers configuration baselines, change control, status accounting, verification, auditing and CMDB management. This position is suited to an experienced Configuration Manager with strong CMDB expertise who is comfortable working across development, quality assurance, systems engineering and senior stakeholder teams. Configuration Manager Responsibilities Identify, categorise, track and maintain Configuration Items (CIs), including servers, software, infrastructure and technical documentation. Establish and maintain hardware, software and system configuration baselines. Control configuration changes and ensure changes follow agreed governance, approval and implementation processes. Support or lead Change Advisory Boards (CABs) and Configuration Control Boards (CCBs) where required. Maintain accurate historical and current configuration records to provide full traceability. Manage and maintain complex Configuration Management Databases (CMDBs). Ensure CMDB information remains accurate, complete and aligned with the live technical environment. Conduct configuration verification activities and audits to ensure actual configurations match authorised and recorded states. Identify configuration discrepancies and coordinate appropriate corrective actions. Maintain configuration status accounting and provide accurate reporting to programme and technical stakeholders. Ensure technical documentation, software builds and system configurations meet regulatory, organisational and governance standards. Work closely with developers, quality assurance teams, system engineers and senior stakeholders to maintain configuration integrity throughout the delivery lifecycle. Configuration Manager Skills and Experience Strong Configuration Management experience within complex technical environments. High proficiency in structuring, maintaining and governing complex Configuration Management Databases (CMDBs). Strong understanding of Configuration Items (CIs), configuration identification, baselines and configuration status accounting. Experience managing hardware, software, infrastructure and documentation configurations. Strong experience with configuration control and formal change management processes. Experience supporting or leading Change Advisory Boards (CABs) or Configuration Control Boards (CCBs). Strong configuration verification and auditing experience. Experience with version control and configuration management tooling. Strong understanding of governance, compliance and technical documentation requirements. Experience maintaining configuration traceability throughout the system lifecycle. Strong cross-functional leadership skills with experience working across development, quality assurance, systems engineering and operational teams. Strong communication and stakeholder management skills, including engagement with senior stakeholders. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor jobProblem Manager - SC cleared - Remote - Outside IR35

LA International Computer Consultants Ltd
Published on

6 months
£500-600
England, United Kingdom
Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential problems before further disruption occurs. Lead Post Incident Reviews (PIRs) and ensure agreed actions are documented and completed. Drive continual service improvement initiatives based on problem trends, RCA findings and lessons learned. Ensure lessons learned are captured, communicated and embedded across relevant service teams. Produce clear Root Cause Analysis reports for customers, leadership and service teams. Work closely with Incident Management, Change Management, technical resolver groups and service stakeholders to improve service stability. Problem Manager Skills and Experience Strong experience working within Problem Management in complex IT service environments. Proven experience owning and governing the Problem Management lifecycle. Strong Root Cause Analysis (RCA) experience. Experience leading Post Incident Reviews (PIRs) following major or recurring incidents. Experience creating and managing Problem Records and Known Error Records. Strong understanding of Known Error Management and the development of operational Workarounds. Experience producing and managing Corrective Action Plans and Preventative Improvement Plans. Strong incident trend analysis and recurring problem identification experience. Experience driving continual service improvement and preventative action initiatives. Strong understanding of IT service management processes and the relationship between Problem, Incident and Change Management. Experience producing RCA reports, service improvement documentation and lessons learned. Strong stakeholder management and communication skills across technical teams, customers and senior leadership. Strong analytical and problem-solving skills with the ability to coordinate multiple technical teams through complex investigations. ITIL knowledge and experience within an ITIL-aligned service environment would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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