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Permanent

Job VacancyBanking Business Architect

Huxley
Published on

£80k-120k
United Kingdom
Banking Business Architect (VP) Sales & Trading London This is a new and exclusive opportunity for a Banking Business Architect (VP) with expertise in Sales & Trading to join this thriving investment bank in London as they are growing their Banking Business Architecture team Role details Title: Banking Business Architect (VP) Business area: Sales & Trading Location: London city and home working hybrid 50/50% Permanent role salary £100-120,000 As the Banking Business Architect (VP) within Sales & Trading, you will be designing the Target State Business Architecture (capability map, operating model, value streams, business services model etc.) for EMEA (all departments and functions; all legal entities and branches). Your key role will be recommending a roadmap to implement the Target State Business Architecture (i.e., sequencing the work to deliver the target state whilst balancing the competing requirements to maximise business outcomes and minimise cost, delivery time and project risks). The Business Architect in the Business Design team will be responsible for: Design of the EMEA Target State Business Architecture (capability map, operating model, value streams, business services model etc.). This will be done in collaboration with other departments and functions in EMEA and in collaboration with other regions and will require orchestrating and co-ordinating work across these areas. This is also likely to require assisting departments and functions to clarify their business strategy in order to provide sufficient detail to support the target state design. Development of the Roadmap to deliver the Target State Business Architecture. Knowledge, Skills, Experience and Qualifications Business Architecture Design. Experience of designing organisation-wide, multi-entity, target state business architecture (capability map, operating model, value streams, business services model etc.) that is informed by, and aligned with, macro business strategy. Experience in sales and trading within banking is essential as this is what you will be designing For more information and the chance to be considered, please do send through a CV- good luck Architect and map and capability and model and target and state and sales and trading To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
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Permanent

Job VacancyJunior Cyber Security Analyst

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Published on

€33,517-38,324
EC2Y 9AL, London, England, United Kingdom

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Permanent

Job VacancyBusiness Development Manager

Rise Technical Recruitment Ltd
Published on

HP1 1QG, Dacorum, England, United Kingdom
Business Development Manager Hemel Hempstead Competitive Salary + 10% KPI Bonus + 35 Days Holiday + Pension + Benefits Are you a commercially driven Business Development Manager with experience in PCS, BESS or related energy technologies, looking to play a key role in accelerating the energy transition while driving strategic growth across a rapidly expanding global technology business? This is an excellent opportunity to join an international leader in power electronics, renewable energy and energy storage solutions. You will be responsible for identifying and developing new business opportunities across the BESS market, building long-term customer relationships and helping shape market growth strategies. In this role, you will work closely with customers, partners and internal stakeholders to understand technical and commercial requirements, develop compelling business cases and convert opportunities into commercial success. You will also monitor market trends and competitor activity to strengthen market positioning and support future expansion. The ideal candidate will have previous B2B business development or sales experience within the energy sector, with knowledge of PCS, BESS or associated electrical technologies. You will be commercially focused, highly proactive and comfortable engaging with customers at both technical and strategic levels. The Role: Drive new business development activities within the PCS and BESS market Build and maintain strong relationships with customers and industry partners Develop commercial proposals, business cases and growth strategies Monitor market trends, competitor activity and customer requirements Support market expansion and revenue growth initiatives The Person: Experience in B2B sales or business development Background in PCS, BESS, energy storage or related electrical technologies Strong commercial awareness and relationship-building skills Motivated, proactive and target-driven approach Reference Number: Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Contractor

Contractor jobRAN Coverage Analyst

LA International Computer Consultants Ltd
Published on

30 months
SW1A 2AH, City of Westminster, England, United Kingdom
Network Engineering Specialist - 6 months with possibility to extend - location - any strategic hub - inside IR35 - Rate £466.20 What you'll be doing * Analysing mobile network coverage performance across multiple radio technologies. * Producing coverage assessments and recommendations to support deployment programmes and business initiatives. * Using radio planning and analysis tools to model coverage improvements and evaluate proposed solutions. * Desktop analysis on Power Resilience solutions * Regular collaboration with senior external stakeholders * Desktop analysis across multiple projects across the portfolio providing coverage solutions * Providing technical insight and reporting to internal and external stakeholders. * Supporting network rollout, resilience and coverage enhancement programmes. * Interpreting complex datasets to identify trends, opportunities and risks. * Developing and improving planning methodologies, processes and reporting capabilities. * Collaborating with design, deployment, regulatory and operational teams to deliver customer-focused outcomes. You'll bring Essential * Experience within mobile network planning, optimisation or coverage analysis. * Strong understanding of Radio Access Networks (RAN) and coverage planning principles. * Experience analysing and interpreting large and complex datasets. * Excellent stakeholder management and communication skills. * Experience in Telecoms Design and Build * Ability to translate technical analysis into clear business recommendations. * Strong analytical and problem-solving capability. * Experience supporting network deployment or infrastructure programmes. * Desirable * Experience with ATOLL or other radio planning tools. * Knowledge of 4G and 5G coverage modelling. * Experience using GIS tools such as ArcGIS or QGIS. * Python or other scripting and automation experience. * Understanding of RF compliance and radio emission standards. * Experience supporting critical national infrastructure or public sector communications programmes. Please send latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Permanent

Job VacancyHead of Data

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Published on
Business Intelligence
Data Engineering
Data science

Newark and Sherwood, England, United Kingdom

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Permanent

Job VacancyIT Support Analyst Engineer

Nexus Jobs Limited
Published on

£40k-45k
London, England, United Kingdom
IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.
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Permanent

Job VacancyTrading Product Analyst

Huxley
Published on

£50k-100k
United Kingdom
Etrading Product Analyst EGB Banking This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading Role details Job Title: Product Analyst Employer: Investment bank Business area European government bonds EGBs Market connectivity/ Etrading / algo trading Location: London city and home working hybrid 50/50% Permanent role, salary £70-100,000 plus bonus Requirements : background as a business analyst/ product analyst/ product owner, business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading You will be owning the product from a cash perspective focusing on European government bonds EGBs Key Responsibilities Requirement Gathering & Analysis Stakeholder Engagement Agile Delivery & Planning Testing & Quality Assurance Design & Configuration Communication & Reporting Governance & Standards Requirements background as a business analyst/ product analyst/ product owner business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading for more information and the chance to be considered, please do send through a CV- Good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
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Permanent

Job VacancyEtrading Product Analyst

Huxley
Published on

£50k-100k
United Kingdom
Etrading Product Analyst EGB Banking This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading Role details Job Title: Product Analyst Employer: Investment bank Business area European government bonds EGBs Market connectivity/ Etrading / algo trading Location: London city and home working hybrid 50/50% Permanent role, salary £70-100,000 plus bonus Requirements : background as a business analyst/ product analyst/ product owner, business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading You will be owning the product from a cash perspective focusing on European government bonds EGBs Key Responsibilities Requirement Gathering & Analysis Stakeholder Engagement Agile Delivery & Planning Testing & Quality Assurance Design & Configuration Communication & Reporting Governance & Standards Requirements background as a business analyst/ product analyst/ product owner business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading for more information and the chance to be considered, please do send through a CV- Good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
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Permanent

Job VacancySenior Service Desk Analyst (DV Security Clearance)

CGI
Published on

Chippenham, England, United Kingdom
At CGI, you'll play a key role in delivering reliable, high-quality IT services for a critical client programme based full-time in Chippenham. As a Senior Service Desk Analyst, you'll take ownership of complex support challenges, help colleagues develop their capabilities and identify creative ways to continually improve service delivery. Working within a collaborative and supportive team, you'll combine hands-on technical expertise with strong customer focus, helping maintain stable end-user services while improving ITIL-based processes, tools and reporting. This is an opportunity to make a visible impact on service performance while developing your expertise within CGI. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is full-time onsite in Chippenham.
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Permanent

Job VacancyTrading Product Analyst

Huxley
Published on

£50k-100k
United Kingdom
Etrading Product Analyst EGB Banking This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading Role details Job Title: Product Analyst Employer: Investment bank Business area European government bonds EGBs Market connectivity/ Etrading / algo trading Location: London city and home working hybrid 50/50% Permanent role, salary £70-100,000 plus bonus Requirements : background as a business analyst/ product analyst/ product owner, business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading You will be owning the product from a cash perspective focusing on European government bonds EGBs Key Responsibilities Requirement Gathering & Analysis Stakeholder Engagement Agile Delivery & Planning Testing & Quality Assurance Design & Configuration Communication & Reporting Governance & Standards Requirements background as a business analyst/ product analyst/ product owner business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading for more information and the chance to be considered, please do send through a CV- Good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
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Permanent

Job VacancySenior Data Analyst

Nexus Jobs Limited
Published on

£60k-80k
London, England, United Kingdom
Senior Data Analyst Our Client is Venture Capital firm based in London. We invest in early-stage businesses with strong growth potential and have been lucky enough to back some amazing entrepreneurs. They are looking for someone who loves data, and data software, to help maintain and develop its data and reporting efforts – must have at least 5 to 7 years proven track record of working with Data and Excel. This is a unique opportunity with a leading Venture Capital Fund to use your technical and organisational skills to support some of the leading European technology companies. Your responsibilities would include: Reporting: - Investor Statements Monitoring valuations for early stage, private businesses Creating processes to ensure data is up to date, complete and accurate Investment data collection: Building and maintaining connections between data sets, including financials, notes, PDFs and excel data sets Keeping internal investment and co-investment data up to date Supporting the investment team with answering data requests Developing new solutions for data capture and management Helping analyse new investment opportunities with data provided in market research and data rooms The Company are a small team, so are looking for someone that is proactive and willing to roll up their sleeves and get stuck in. In particular, we are looking for someone who: - Is passionate about start ups - Has a strong grasp of data sources - Has a good eye for detail - Has strong numeric ability and enjoys reconciliations - Has a strong work ethic and enjoys multi-tasking - Is experienced in designing internal process and reports - Is experienced in implementing and maintaining data systems - Has strong communication skills, with the ability to extract, structure and share data for internal reporting and queries. - Is personable and energetic - Takes pride in their work and enjoys seeing tasks through to completion - Can work independently as well as part of a team - Is good at meeting deadlines and prioritising work - Has experience in online data capture platforms such as Airtable - Has experience in building macros in excel would be an ideal The Company is based in Central London. The salary for this role will be in the range £60K - £80K. Do send your CV to us in Word format along with your salary and availability.
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Permanent

Job VacancyData Analyst

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Published on
JSON
SQL

England, United Kingdom

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Permanent

Job VacancyMI Analyst - Banking

Nexus Jobs Limited
Published on

£50k-60k
City of London, England, United Kingdom
MI Analyst The successful candidate will have very strong knowledge and experience in developing and supporting the BI systems with the focus being on Hyperion Workspace 9.3.0.1. They must have very good experience in the development of Applications in OLAP Environments particularly Hyperion Planning 11.1.1.2 and Hyperion Essbase. They should also have experience with SQL Server and SQL Server Integration Services SSIS. Good business understanding and ability to analyse business needs and requirements is also essential It would be excellent if the individual has had exposure to Banking/Financial environment, PC development platforms and knowledge of banking systems like Equation, Findur, Eximbills. The ability to speak a second European language is desirable but not essential. Installs/updates Eximbills and related systems. Supports and maintains Eximbills and related systems Trains users in Eximbills and related systems Project manage complete cycle of Eximbills implementations and upgrades Prepared to undertake ad hoc tasks, as and when needed Prepare necessary documentation relating to new and existing systems At least 2+ years in Eximbills toolkit. Experience in Trade Finance and/or Payments Analysis. Demonstrable ability to support production environments, and be able to show an understanding of business continuity practices. Demonstrable ability to solve problems, and show initiative. Experience in Misys Equation Banking system related modules Exposure to Banking/Financial environment. PC environment knowledge Exposure to PC development platforms ISeries environment knowledge The role will be based in the City London. Salary range will be circa £50K - £60K + benefits Do send your CV to us in Word format along with your salary and availability.
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Permanent

Job VacancyApplication Support Analyst

Nexus Jobs Limited
Published on

£35k-40k
Cambridgeshire, United Kingdom
Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 and 2 Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. Responsibilities Provide 2 and 3 line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2/3line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability
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Permanent

Job VacancyIT Applications and Infrastructure Support Analyst

Nexus Jobs Limited
Published on

£50k-65k
London, England, United Kingdom
IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 and 3 level support. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: Exposure to Market Data, Bloomberg, Trader Support Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to a competent level (backup/azure/EMC). VPN Administration and Deployment. DNS – administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.
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Permanent

Job VacancyDesktop Support Analyst – Stevenage

Nexus Jobs Limited
Published on

£32k-35k
Stevenage, England, United Kingdom
Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners / staff in coming into and operating within the Manufacturing centre. Proactive assistance with the systems implementations projects to assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as assigned. Providing investigation, diagnosis, resolution and recovery for hardware / software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a fast-paced business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. Knowledge of multiple desktop programs, configuration and debugging techniques, VoIP telephony systems, Mobile phone support, network technologies. Project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment. Knowledge / Skills / Competencies: Highly motivated, pragmatic and practical with a strong work ethic and eye for detail with good problem resolution, judgement and decision making skills. Able to evaluate complex situations and find solutions for them in a professional manner. Ability to manage multiple and varied tasks and prioritize workload with attention to detail. Strong interpersonal and organizational skills, with the ability to successfully work both independently and effectively within a team. Excellent oral and written communication skills, including the ability to explain technology solutions to non-technology internal client base. A good team player, with strong organisational skills. Bachelor's or master's degree in computer science, information systems, business administration or related field; or equivalent work experience. The position is based in Stevenage. Salary will be £32K - £35K. Please send your CV in Word format along with your salary and availability.
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