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Permanent

Job Vacancy
Manual Test Analyst

CGI
Published on

Leatherhead, England, United Kingdom
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. CGI are looking to hire a Test Analyst, with a strong background in manual testing, to work alongside Infrastructure, Development and Project Management teams. Due to the secure nature of the programme, you will need to currently hold UK Security Clearance. This position will be a hybrid position, working out of our site in Leatherhead.
Permanent

Job Vacancy
Software Engineer

Rise Technical Recruitment Ltd
Published on

£38k-45k
Taunton, United Kingdom
Software Engineer Taunton - Hybrid (2 days on site P/W) £38,000 - £45,000 + Bonus + Training + Progression + Private Pension + Holiday Buying Options + Autonomy Are you an experienced Software Engineer looking to work across modern microservices and established WPF applications while influencing key architectural decisions? You will design, develop and maintain software used in demanding industrial environments, working with C#, WPF, front-end languages such as Vue.JS, Angular or React. You will collaborate with electrical and systems engineers, contribute to system architecture and support both new platform development and legacy product improvement. This role offers strong technical variety, career progression and a supportive engineering culture. You should bring solid commercial experience, excellent understanding of SOLID principles, and confidence contributing to design discussions. Exposure to industrial systems or electronics is beneficial. This role is ideal for someone who enjoys autonomy: you will be given open technical problems, trusted to investigate and propose solutions, and involved across the full project lifecycle, from concept through to delivery. You will work in an agile environment, alongside testers and engineers, on projects ranging from a couple of months to large programmes of 18 months or more. The Role: Develop desktop and web applications using C#, WPF and Vue.js Contribute to microservice architecture and Azure-based modernisation Support and improve legacy systems Collaborate with multidisciplinary engineers Participate in sprints, reviews and CI/CD processes The Person: Experienced Software Engineer with strong design skills Proficient in C#, WPF and modern software practices Collaborative and confident in technical discussions Electronic or industrial knowledge is an advantage Reference number: BBBH271031 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Permanent

Job Vacancy
Software Developer – Space Systems

CGI
Published on

United Kingdom
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. CGI Space has an exciting opportunity for an experienced Software Developer to join the Resource Management (RM) Team, delivering and supporting mission-critical ground-segment software for a large-scale satellite communications enterprise. This role is well suited to a strong Java developer with a mathematical or physics background, who enjoys working on complex algorithmic problems within operational systems.
Permanent

Job Vacancy
Technical Architect

CGI
Published on

Leatherhead, England, United Kingdom
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. CGI are looking to hire a Technical Architect to provide technical leadership for a SDI programme; translating business requirements into architectural designs and ensuring successful implementation across the full project lifecycle. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This will be a hybrid position, based in Leatherhead, however remote working can be supported.
Permanent

Job Vacancy
Senior Technologist - Optical Systems

Rise Technical Recruitment Ltd
Published on

£50k-55k
West Lancashire, England, United Kingdom
Senior Technologist - Optical Systems Ormskirk, West Lancashire Up to £55,000 + 25 Days Holiday + Bank Holidays + Bonus (up to 20%) + Private Healthcare + Pension + Holiday Salary Exchange + Cycle to Work Scheme + Onsite Parking & EV Charging + Onsite Canteen Excellent opportunity for an Optical Systems Engineer to join a global manufacturing group, working with state-of-the-art technologies to develop advanced inspection and measurement solutions used across international production sites. This company are a worldwide leader in their field, operating across architectural, automotive and specialist glass technologies. Their Process Control team plays a key role in developing, deploying and supporting inspection and metrology systems that feed critical data into global manufacturing execution platforms, underpinning quality, performance and process optimisation. In this role you will work across the full lifecycle of automatic inspection systems - from concept and design through to implementation, deployment and ongoing support. You'll create and enhance optical and measurement solutions, develop software (including algorithms and image processing), and work with a mix of legacy tools and modern high-level languages. You'll partner closely with R&D and production teams, provide both on-site and remote technical support, carry out technical assessments of new technologies, and occasionally travel overseas to support global sites. The ideal candidate will have a strong background in optical systems, industrial metrology or precision measurement, alongside experience developing inspection software (e.g. image processing, algorithm design, C# or similar languages). You'll combine hands-on lab skills with strong problem-solving abilities, excellent communication, and solid project/time management. A 2:1 degree or higher in a STEM subject and several years' relevant industry experience are essential. This is a fantastic opportunity to join a highly technical team within a global organisation, work at the forefront of inspection and process control technology, and directly influence product quality and manufacturing performance across worldwide operations. The Role: *Creating and enhancing automatic inspection systems from concept through to implementation *Developing optical / measurement solutions, algorithms and inspection software (incl. image processing, C# or similar) *Delivering and supporting inspection systems and instruments across global manufacturing sites (on-site and remote) *Assessing new technologies in inspection & process control and contributing to continuous improvement initiatives The Person: *2:1 degree or higher in a STEM subject + 5+ years' relevant experience *Experience with optical systems, industrial metrology and precision measurement techniques *Software development experience (e.g. algorithm design, image processing, C# or similar), with strong experimental/lab skills *Excellent communication, high attention to detail and strong project/time management; willing to undertake occasional overseas travel Reference Number: BBBH266794B To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Permanent

Job Vacancy
Software Engineer (DV Security Clearance)

CGI
Published on

Manchester, England, United Kingdom
Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. We are looking for a Software Developers to come and join our Secure Innovation & Advisory area which sits within the Space, Defence and Intelligence business unit here at CGI. The successful Senior Engineer can either be based out of either Gloucester or Manchester offices.
Permanent

Job Vacancy
Cloud Technical Architect

CGI
Published on

United Kingdom
At CGI, we deliver high-impact cloud solutions that enable organisations to transform, scale, and succeed in an evolving digital landscape. As a Cloud Project Technical Architect, you will play a key role in shaping and implementing secure, high-performing environments that drive measurable outcomes for our clients. Working within a culture that values ownership, innovation, and collaboration, you will contribute to complex projects, ensuring seamless delivery across cloud platforms while continuously improving service quality and operational excellence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Permanent

Job Vacancy
Infrastructure Test Engineer (DV Security Clearance)

CGI
Published on

Basingstoke, England, United Kingdom
At CGI, you’ll play a vital role in assuring the quality and resilience of the infrastructure that underpins mission-critical defence systems. As an Infrastructure Test Engineer, you’ll work at the heart of Agile delivery teams, collaborating across disciplines to validate complex environments and ensure new capabilities are delivered with confidence. You’ll combine hands-on infrastructure knowledge with modern testing and DevOps practices, taking ownership of test activities while contributing creative solutions that strengthen delivery. Supported by a community of experts, you’ll help shape secure, scalable systems that make a real-world impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance at a high level or be eligible to go through this clearance. This position will require 5 days a week working onsite.
Permanent

Job Vacancy
Lead User Researcher

Companies House
Published on
UX design

£53k-66k
Cardiff, Wales, United Kingdom
Are you looking for an opportunity to combine leadership with continued hands-on user research? We have an opportunity for you to stay closely connected to user research practice while supporting and guiding your team. As a Lead User Researcher , you’ll be an expert, hands-on practitioner. You'll lead and assure user research activity across a several teams, as well as carry out user research yourself. You will ensure that work takes a user centred, evidence-based approach to shape product vision, service design and delivery, and influence organisational strategy and priorities. Why join us? Here’s what you’ll enjoy: 30 days annual leave + 8 bank holidays + 1 privilege day Civil Service Pension with an average 28% employer contribution (worth £12,434 for this role!) Equality, diversity & inclusion at the heart of everything we do Flexible and mobile working for a great work-life balance Wellbeing first – Investors in People Platinum accreditation Financial advice & support Seasonal flu jabs Recognition schemes Generous family leave – maternity, paternity, adoption & shared parental Career development & progression opportunities Inclusive colleague networks Cycle to Work scheme Staff discounts Holiday play scheme for children 3 days paid volunteering leave Next Steps Click 'Apply Now' to be taken to our main advert Civil Service Jobs where you can see more details regarding the role, the incredible benefits we have to offer and what it's like to work in Companies House. If you have any questions about the role or process, please reach out to . This role closes on Sunday 19th April 2026. Please note : Companies House cannot offer Visa sponsorship to candidates through this campaign. We're able to consider both full-time and part-time hours for this role for the successful candidate (part-time would be a minimum of 30 hours over 4 or 5 days). Remote contracts will be considered where commuting to the office location of your team is not reasonably practicable.
Permanent

Job Vacancy
Cloud Migration Architect (DV Security Clearance)

CGI
Published on

Chippenham, England, United Kingdom
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance. This position will be working out of client sites near Chippenham and Reading.
Permanent

Job Vacancy
Openshift Infrastructure Engineer (DV Security Clearance)

CGI
Published on

Gloucester, England, United Kingdom
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance or be eligible to go through this. This position will be working out of client sites near Cheltenham.
Permanent

Job Vacancy
4D Planner

Rise Technical Recruitment Ltd
Published on

M6 7WQ, Salford, England, United Kingdom
4D Planner (BPSS Clearance) Manchester (Hybrid) Salary (DOE) + Training + Development + Pension + Life Insurance An excellent opportunity awaits a 4D Planner looking to work on complex infrastructure and utilities programmes, combining planning expertise with digital construction and visual planning tools. This role sits within a growing consultancy offering exposure to major projects, modern planning technology and genuine progression. This company is a growing digital consultancy operating across major infrastructure projects, with a strong focus on the digital tools and technology they develop to strengthen project controls and delivery in highly regulated sectors. In this role you'll be embedded within a complex infrastructure project, developing and maintain 4D planning models that link programme schedules with construction sequencing and visualisation. You'll help translate traditional schedules into clear visual simulations that improve understanding of build methodology, sequencing and delivery risk across large programmes. This role is hybrid, based 3 days on-site in Nottingham and 3 days remote. The ideal candidate will come from a planning, engineering or digital construction background within infrastructure, utilities or other complex project environments. You'll have experience working with 4D planning tools such as Synchro 4D or similar technologies, alongside a solid understanding of construction sequencing and programme logic. Experience working with schedules produced in Primavera P6 or similar planning platforms would also be beneficial. The right person must be eligible for UK security clearance and meet nationality requirements due to programme sensitivity. This is a strong opportunity for a 4D planner at any level looking to work on high-profile infrastructure programmes while developing their experience with digital planning tools within a consultancy environment that continues to grow. The Role: *Develop and maintain 4D planning models linking schedules with sequencing *Produce visual simulations to support build methodology and programme understanding *Work with planners and project teams to translate schedules into 4D outputs *Support planning reviews, workshops and scenario analysis using 4D tools *Identify sequencing risks and opportunities through visual programme modelling *Hybrid role based 3 days per week in Manchester The Person: *Background in planning, digital construction, engineering or project controls within infrastructure or utilities *Experience using 4D planning tools such as Synchro 4D or similar technologies *Understanding of construction sequencing and programme logic *Familiarity with Primavera P6 or similar planning software is beneficial *Comfortable working with project teams and communicating programme sequencing visually *Must be eligible for BPSS Clearance Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Permanent

Job Vacancy
ServiceNow Technical Consultant

CGI
Published on

United Kingdom
At CGI, we deliver powerful digital platforms that enable organisations to operate smarter, faster, and with greater confidence. As a ServiceNow Senior Technical Consultant, you’ll play a critical role in designing and delivering robust, scalable solutions that solve complex business challenges. Working at the intersection of innovation and delivery, you’ll take ownership of technical outcomes, apply creative thinking to complex problems, and collaborate with supportive, highly skilled colleagues. Your expertise will help clients maximise the value of ServiceNow while shaping solutions that stand the test of scale, security, and performance. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Permanent

Job Vacancy
DevOps Engineer (Defence)

CGI
Published on

Gloucester, England, United Kingdom
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance or be eligible to go through this. The work will be on site 5 days a week in Gloucester.
Permanent

Job Vacancy
Network Engineer (DV Security Clearance)

CGI
Published on

Gloucester, England, United Kingdom
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our site in Cheltenham.
Permanent

Job Vacancy
Vehicle Solutions Specialist

Rise Technical Recruitment Ltd
Published on

£40k-50k
BS1 2HP, Bristol, England, United Kingdom
Vehicle Solutions Specialist Bristol - Hybrid £40,000 - £50,000 + Bonus + Pension + Private Healthcare + 28 days Holiday + Hybrid Working Are you looking to join a company that can propel your career forward, and also provide you with a brilliant package so you enjoy your life inside and outside of work? Are you looking to play a key part in an exciting team in a highly reputable business? You will be joining a team that manages complex service, maintenance, and repair operations. Working closely with manufactures, dealers, and internal teams, you will resolve complaints, and escalations providing solutions to customers and clients. In this role you will work with a small team of operations specialists to manage vehicle service, repair & maintenance cases, liaise with manufacturers and dealers, and ensure cases are resolved efficiently. You will be responsible for tracking and reporting cases, influencing outcomes, and driving continuous improvement. The ideal candidate will come from a customer service automation background and be confident under pressure, proactive in resolving complex issues, and skilled in negotiation and relationship management. You will have experience in vehicle service, complaint handling, and case management. Strong analytical skills and attention to detail are essential to identify root causes and implement improvements. This is a fantastic opportunity for a Vehicle Engagement Specialist to join a rewarding and supportive team and continue your career growth while delivering exceptional service outcomes. The Role: Manage complex vehicle complaints, escalations, and cases. Act as the key liaison for manufacturers, dealers, and internal teams. Track, coordinate, and report on cases while identifying trends and opportunities for process improvement. The Person: Confident, proactive problem-solver who remains calm under pressure. Excellent communicator with strong negotiation and stakeholder management skills. Analytical mindset with attention to detail to identify trends and implement improvements. Proven experience in service, maintenance, and repair operations or a related automotive environment. Skilled in complaint handling, case management, and issue resolution. Able to manage multiple complex cases with sound judgment and integrity. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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