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Etrading Product Analyst EGB Banking This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading Role details Job Title: Product Analyst Employer: Investment bank Business area European government bonds EGBs Market connectivity/ Etrading / algo trading Location: London city and home working hybrid 50/50% Permanent role, salary £70-100,000 plus bonus Requirements : background as a business analyst/ product analyst/ product owner, business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading You will be owning the product from a cash perspective focusing on European government bonds EGBs Key Responsibilities Requirement Gathering & Analysis Stakeholder Engagement Agile Delivery & Planning Testing & Quality Assurance Design & Configuration Communication & Reporting Governance & Standards Requirements background as a business analyst/ product analyst/ product owner business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading for more information and the chance to be considered, please do send through a CV- Good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

At CGI, you'll play a leading role in delivering secure, high-quality IT services that enable critical public sector organisations to achieve meaningful outcomes. As a Senior Service Delivery Manager, you'll help shape the success of a major transformation programme by driving service excellence, strengthening client partnerships, and ensuring services continue to evolve to meet changing business needs. Working alongside experienced colleagues in a collaborative environment, you'll have the opportunity to influence strategy, champion continuous improvement, and make a lasting impact while developing your own career with one of the UK's leading technology and business consulting organisations. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based primarily at our client site in Belfast (2–3 days per week), with occasional travel to the CGI Belfast office and home working.

At CGI, we help protect the people, facilities and sensitive information that underpin critical UK Government and defence programmes. As a Site Security Controller, you will play a vital role in maintaining secure, compliant environments that enable our clients to operate with confidence. You'll take ownership of site security governance, shape practical solutions to complex security challenges and influence how security is embedded into our facilities and operations. Working alongside experienced colleagues and trusted stakeholders, you'll have the support and freedom to strengthen security standards, drive continuous improvement and make a lasting contribution to CGI's success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position therefore 4 days in office one remote. to be based near Reading or Leatherhead Due to additional programme security requirements, applicants must be British nationals and hold, or be eligible to obtain, high-level UK Security Clearance.

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Key Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.

Job Title: iOS Developer Location: London (Hybrid) Contract Length: 12 Months Day Rate: £383 per day IR35 Status: Inside IR35 Overview We are seeking enthusiastic and capable iOS Developers to join a high-profile technology programme. This is an excellent opportunity for early-career developers who have strong coding skills and are looking to develop their experience within a collaborative, agile delivery environment. This is a hands-on engineering role focused on designing, building, testing, and maintaining native iOS applications. The position is suited to developers who enjoy solving technical problems, writing clean code, and contributing to the delivery of high-quality mobile solutions. These are individual contributor positions and do not require previous people management, team leadership, or line management experience. Key Responsibilities * Develop, maintain, and enhance native iOS applications using Swift. * Build responsive and user-friendly mobile interfaces using SwiftUI and/or UIKit. * Collaborate with product owners, designers, testers, and other developers to deliver new features and improvements. * Integrate applications with RESTful APIs and backend services. * Write clean, maintainable, and well-documented code following best practices. * Participate in code reviews and contribute to continuous improvement initiatives. * Support testing activities, bug fixing, and performance optimisation. * Ensure applications meet quality, security, accessibility, and usability standards. * Assist with application deployment, release activities, and ongoing support. Essential Skills & Experience * Commercial experience developing native iOS applications. * Strong programming skills in Swift. * Experience with SwiftUI, UIKit, or both. * Understanding of the iOS application lifecycle and mobile development best practices. * Experience consuming REST APIs and handling data within mobile applications. * Familiarity with source control systems such as Git. * Knowledge of Xcode and Apple's development ecosystem. * Strong problem-solving and debugging skills. * Good communication and collaboration abilities. Desirable Skills * Experience with XCTest or automated testing frameworks. * Knowledge of CI/CD pipelines and automated deployment processes. * Experience with Core Data or other local storage technologies. * Familiarity with accessibility standards for mobile applications. * Exposure to Agile or Scrum delivery environments. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Description de la mission Le groupe prépare l'hébergement des applications Oracle Fusion Cloud au sein d'Oracle EU Sovereign Cloud (un environnement Cloud dédié disposant de ses propres régions, identités et équipes opérationnelles dans l'UE). En tant qu'Oracle Sovereign Cloud Architect, vous concevrez l'architecture Cloud sous-jacente (tenancy, identités, réseaux, gestion des clés HSM, paysage des environnements et frontière de sécurité de l'IA) nécessaire pour le cahier des charges de l'appel d'offres d'implémentation. Vous travaillerez en étroite collaboration avec les équipes Sécurité, Infrastructure et Protection des données internes pour leur remettre une architecture opérationnelle et conforme. Responsabilités & Livrables clés Document d'Architecture Cloud : tenancy, identité, réseau, gestion des clés, environnements, résilience et supervision. Registre des services applicatifs disponibles et certifiés dans les régions souveraines UE OCI (analyse d'écarts par rapport au périmètre). Positionnement sur la souveraineté, la résidence des données et les transferts RGPD (UK/UE) par entité juridique, y compris la stratégie de sortie (EU Data Act). Architecture de sécurité alignée sur les normes de l'entreprise et les réglementations sectorielles. Stratégie d'environnement et de release (délais d'approvisionnement, masquage des données). Architecture IA : routage des modèles, délimitation des données pour les agents IA et traçabilité pour la conformité avec l'EU AI Act. Modèle de coûts d'infrastructure Cloud et exigences non-fonctionnelles (NFR) pour le dossier d'appel d'offres.

At CGI, we design, build, and operate secure, mission-critical systems that help protect the UK while enabling clients to innovate with confidence. As an Automation Tester, you will use your expertise to design and maintain automation frameworks that validate complex applications and services. Your work will directly improve speed, quality, and resilience in delivery, giving clients the ability to focus on their most pressing challenges. This role offers the opportunity to work in a highly rewarding environment where collaboration, ownership, and creativity are at the heart of everything we do. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but will require regular onsite attendance in Gloucester for secure system access.

Security Analyst Our Client is recognised brand in London. They are looking to recruit a Security Analyst with at least 5 to 7 years proven track record as a Security Analyst. Main Accountabilities Technical leadership for all the Clients security solutions, including all the 3rd party managed services Maintain the overall security of Company network, systems, and data Monitor security access and manage IDS/IPS configurations Establishing and implementing security 'best-practice' standards as well as departmental policies and procedures Responsible for Security scanning and the efficient remediation of vulnerabilities Responsible for analysing all security incidents to determine root cause Determine, recommend, and implement upgrade security measures and controls Delivery security responses for customer and client compliance requirements Developing and managing security plans with vendors Audit activities of administrators and conduct Security awareness training Must have: Bachelor's Degree in Computer Science/Information Technology or equivalent experience Demonstrable skills and capability in Security leadership and 3rd party management experience CISSP certification preferred. Compliance knowledge required in ISO27001, PCI and GDPR. Possibly a certified ethical hacker Knowledge of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding and staying up to date with current security technologies and industry technology trends The Client is based in Paddington London. The salary for this role is in the range £65K - £75K plus benefits. Do send your CV to us in Word format along with your salary and availability.

Etrading Product Analyst EGB Banking This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading Role details Job Title: Product Analyst Employer: Investment bank Business area European government bonds EGBs Market connectivity/ Etrading / algo trading Location: London city and home working hybrid 50/50% Permanent role, salary £70-100,000 plus bonus Requirements : background as a business analyst/ product analyst/ product owner, business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading You will be owning the product from a cash perspective focusing on European government bonds EGBs Key Responsibilities Requirement Gathering & Analysis Stakeholder Engagement Agile Delivery & Planning Testing & Quality Assurance Design & Configuration Communication & Reporting Governance & Standards Requirements background as a business analyst/ product analyst/ product owner business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading for more information and the chance to be considered, please do send through a CV- Good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Etrading Product Analyst EGB Banking This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading Role details Job Title: Product Analyst Employer: Investment bank Business area European government bonds EGBs Market connectivity/ Etrading / algo trading Location: London city and home working hybrid 50/50% Permanent role, salary £70-100,000 plus bonus Requirements : background as a business analyst/ product analyst/ product owner, business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading This is a new and exclusive opportunity for a Etrading Product Analyst who has experience with European government bonds EGBs to join this banking client as they expand their product team focused on etrading/algo trading You will be owning the product from a cash perspective focusing on European government bonds EGBs Key Responsibilities Requirement Gathering & Analysis Stakeholder Engagement Agile Delivery & Planning Testing & Quality Assurance Design & Configuration Communication & Reporting Governance & Standards Requirements background as a business analyst/ product analyst/ product owner business knowledge in European government bonds EGBs Market connectivity/ Etrading / algo trading for more information and the chance to be considered, please do send through a CV- Good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

We are seeking an experienced M&E Manager with a strong United Utilities Tier 1 contractor background and previous experience operating in a senior MEICA leadership role within the water sector. The successful candidate will be responsible for leading a team of MEICA professionals across projects in the Lancaster and Ambleside delivery areas, ensuring works are delivered safely, efficiently and in line with programme requirements. The role requires strong leadership, resource planning and the ability to take a proactive approach to project delivery and strategic planning. Key ResponsibilitiesManage and lead a team of MEICA engineers and delivery personnel. Ensure project activities are completed safely, on time and to the required quality standards. Coordinate mechanical, electrical, instrumentation and control activities across multiple projects. Manage resources, programme delivery and project priorities. Work closely with project managers, commercial teams and client stakeholders. Identify risks and opportunities and support overall project strategy. Provide regular project progress updates and delivery oversight. Essential RequirementsPrevious experience working for a United Utilities Tier 1 contractor. Demonstrable experience in a senior MEICA/M&E management role. Strong water or wastewater infrastructure project delivery background. Experience managing teams of engineers, supervisors and subcontractors. Excellent stakeholder and client-facing skills. Strong understanding of health, safety and project governance requirements. Ability to work predominantly on-site across the North West. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £60K - £70K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £65K - £85K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Project Manager with MS Dynamics CRM Our Client is an international company looking to recruit a Project Manager with MS Dynamics CRM application versions 3.0 and above. You will have at least 5 years proven track record of working with MS Dynamics CRM. You will have the following skills: MS Dynamics CRM Online 2016 Update 1 within the Cloud · MS Dynamics CRM Online 2016 Update 1 within the Cloud · Ideally should able to write .Net interfaces (Web services, WCF services) around Dynamics CRM system so that same can be used in other systems. · Support for the business likely to be assisting within any issues/possible bug fixing/potential development opportunities · Support the application post go-live during system setting and fix applications issues not necessarily related to code · Assisting with architecting the Dynamics CRM system, related customizations, portals, and reports to model the client's organizational process · Advising stake holders on best practices for CRM, development or integration processes · Writing technical specifications for planned work · Creating data migration and integration mappings · Installing CRM and its related components such as Scribe. · Building the CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface · Guiding projects along through daily communications with the customer · Resolving technical issues · Regularly communicating with the customer on the status of the issue resolution · Participating in the design and architecture sessions Will have Agile and/or Prince 2 background ideally with certification. The salary for this role is in the range £55K - £65K + Benefits. The Client's offices are based in Milton Keynes. Please send your CV to us in Word format along with salary and availability.

Programme Manager – Milton Keynes Our Client is looking to recruit a Programme Manager with at least 10 years experience in IT having come up the ranks. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level. A minimum of 7 to 10 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. There will be some UK travel required and international travel is possible in future. The base for this assignment will be Milton Keynes with travel to sites in the UK and Asia. Contract assignment duration will be 6 months initially. The rate will be circa £600 to £750 per day dependent on experience– although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your daily rate in Euros and your availability.

3rd Line Network Support Analyst £37,500 - £45,000 + 25 Days Holiday + Bank Holidays + Up to 10 Additional Paid Days Off + Funded Training + Enhanced Pension + Excellent Benefits Farnborough, Hampshire (Commutable from: Guildford, Woking, Aldershot, Farnham, Camberley, Fleet, Bracknell) Are you a 3rd Line Support Analyst, Network Support Engineer or Senior Service Desk Engineer with strong networking experience, looking to take ownership of complex incidents and develop your skills across a varied connectivity environment? This is a permanent opportunity with a well-established connectivity provider specialising in 5G, satellite, fixed-line and Wi-Fi solutions. Supporting thousands of UK sites each year, the business offers exposure to interesting, cutting-edge technology alongside funded personal and professional development. Recognised as a Great Place to Work multiple times, they are expanding their technical operations team and looking for an experienced network support professional to strengthen their senior escalation capability. In this role, you will resolve complex network incidents, make remote configuration changes and identify improvements to service reliability. You will troubleshoot switching, firewalls and IPsec VPNs, investigate connectivity issues and work closely with customers, field engineers and third-party providers. This role would suit an experienced network support professional from an MSP background looking for technical development and ownership within a specialist connectivity business. Experience across different vendors is welcomed. The Role: *Senior escalation point for complex and high-priority network incidents Switching, firewall and IPsec VPN troubleshooting; remote configuration and changes *Investigate latency, packet loss and intermittent connectivity; monitor alerts and identify root causes *Produce technical documentation and keep customers and providers updated *Office-based in Farnborough, Monday-Friday, 40 hours per week, 8am-5pm *Infrequent customer-site visits when required The Person: *At least three years' relevant network support or engineering experience, including an MSP background *Strong TCP/IP, subnetting, switching, firewall and IPsec VPN knowledge *Experience with network monitoring and ITIL service management practices *Relevant certification required; CCNA preferred, ITIL or relevant vendor qualifications considered *Confident handling customer escalations and producing technical documentation *Full driving licence preferred Reference Number: BBBH280920 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.