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Model Validation Quantitative Specialist - London We require a Model Validation Risk Quant with at least 5 to 7 years of experience in IRB risk model validation. The candidate should be experienced in conducting independent model validation and quantification of model risk including necessary communication of key facts and issues identified through those activities. They must have hands on experience of validation and expert level knowledge of validation of models according to the UK regulations (CRR and SS 11/13) and industry best practice. We have vacancies in Retail Banking across Secured, Unsecured and Corporate products. Must have retail banking credit systems experience. Must have Experience A track record of validating credit IRB models within retail banking. Experienced in reporting of model risk to management. Good verbal and written communications skills. Knowledgeable in interpreting the CRR and Supervisory Statements (SS 11/13),Knowledgeable in IFRS9. In depth understanding of Credit Models particularly PD LGD and EAD with associated assumptions, data requirements and methodology approach knowledge. Familiarity with analytical packages such as R, MATLAB, SAS. Possess the ability to rebuild the model offline for the purposes of validating outputs. Fluent in English language and excellent verbal and written communications skills. Knowledgeable in upcoming regulations consultative documents and market trends. Educated with an associated finance or mathematical discipline to a post graduate standard. Preference will be given to candidates who have the following additional experience:- Professional qualifications such as CFA, PRMIA etc. Direct regulatory liaison/relationship with the Bank of England Prudential Regulation Authority (PRA) on all retail model submissions, regulatory developments and capital impact assessments. Any capital analytics experience within retail banking. Presentation of model risk papers for the risk oversite committees. Additional Notes Investment banking quantitative experience is not relevant for this role. SAS model developers willing to move into validation may be considered for other roles. The position will be based in the City London. Please send your CV to us in Word format along daily rate and availability.

Network Infrastructure Engineer Our Client a bank with offices in Central London are looking to recruit a Network Infrastructure Engineer with at least 5 to 10 years hands-on experience. The Client is ideally looking for a candidate with a Financial Services or Banking sector experience. Technical/Functional skills Proficient in common windows operating systems Windows 11, Windows Server 2019-2025 , Redhat & Ubunto Linux based Operating Systems Software proficiency VMWare vSphere & vCenter v8.0 and above Veeam Backup and Replication Veeam Orchestrator and VeeamOne,Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Endpoint Central Microsoft Office 365 Bloomberg FXT/eikons Murex Treasury System SWIFT Alliance Access (SAA) Networking (IT), Cisco Switches and Routers Fortigate Firewalls, LAN/WAN Routing Hardware, Dell PowerEdge Servers, Dell PowerVault SAN Storage Data analysis - PC/Laptop support (formatting, imaging, etc). Experience of writing and updating IT policies, standards, procedures, and guidelines Needs experiencing in delivering projects in fast pace environment. This is 3 days in the office position at the Clients offices in Central London. This is a FTC position for 6 months with a salary of circa £45K - £55K. Do send your CV to us in Word format along with your availability and salary.

Job title: Full Stack Developer - Azure Cloud Contract: 12 months Location: London - Hybrid Start Date: ASAP IR35: Inside IR35 Sector: Public Sector We are currently recruiting for an experienced Full Stack Developer to support a major Public Sector technology programme based in London. The successful candidate will work across the full application-development lifecycle, designing and delivering modern cloud-native solutions using Azure, Vue.js, C#/.NET and modern frontend technologies. Key Responsibilities * Design, develop and maintain scalable full-stack applications within Microsoft Azure. * Develop cloud-native solutions using Azure Functions, App Services, Key Vault and Azure Monitor. * Design and build enterprise backend services using C# and .NET 10. * Develop and integrate secure, scalable REST APIs. * Build modern frontend applications using Vue.js, TypeScript and JavaScript. * Integrate frontend applications with backend APIs and cloud services. * Apply cloud-native design principles across application architecture and development. * Support application monitoring, troubleshooting and performance optimisation. * Use AI development agents and tooling as part of the day-to-day software-development workflow. * Work closely with architects, engineers, product teams and other stakeholders throughout the development lifecycle. * Develop solutions that support complex healthcare workflows and interoperability requirements. * Ensure software is delivered in accordance with relevant regulatory, security and quality standards. Essential Skills & Experience * Strong commercial experience as a Full Stack Developer / Application Developer. * Strong hands-on Microsoft Azure experience, including: o Azure Functions o Azure App Services o Azure Key Vault o Azure Monitor o Cloud-native application design * Strong development experience with C# and .NET 10. * Strong experience designing and developing REST APIs. * Enterprise backend engineering experience. * Strong frontend development experience using Vue.js. * Frontend development experience using TypeScript and/or JavaScript. * Experience developing modern, accessible user interfaces and reusable frontend components. * Confident and experienced use of AI development agents and tools within the software-development lifecycle. * Strong understanding of healthcare workflows and interoperability patterns. * Experience delivering software within complex or regulated environments. Desirable Skills & Experience * Experience within regulated healthcare or medical-device software environments. * Knowledge of standards including: o ISO 13485 o ISO 14971 o IEC 62304 * Experience integrating with healthcare APIs and interoperability services. * Experience delivering applications within large-scale Public Sector environments. * Strong understanding of security, monitoring and operational support within Azure. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

PMO - Exit Support Specialist Must have an Active DV Clearance You will work closely with Programme Managers, PMO teams, commercial teams, and operational stakeholders to deliver effective transition, knowledge transfer, and contract closure activities. The position is ideal for an experienced PMO professional with strong coordination, governance, and stakeholder management skills who thrives in fast-paced programme environments. PMO - Exit Support Specialist Responsibilities Support the planning, coordination, and delivery of programme and contract exit activities. Maintain and track exit plans, milestones, risks, issues, dependencies, actions, and decisions. Coordinate knowledge transfer, documentation handover, asset tracking, and service transition activities. Monitor progress against exit schedules and provide reporting to programme leadership. Support governance forums and ensure compliance with contractual and organisational requirements. Coordinate onboarding and offboarding activities associated with programme transition. Track financial, commercial, and contractual obligations throughout programme exit. Support audit, assurance, and evidence gathering activities. Contribute to continual improvement of PMO governance and transition processes. PMO - Exit Support Specialist Skills and Experience Proven experience within a PMO, Programme Support, or Project Coordination role. Strong planning, scheduling, and progress tracking capability. Experience with PMO governance, reporting, and programme controls. Strong RAID, dependency, and action management experience. Experience coordinating knowledge transfer and documentation activities. Excellent stakeholder engagement and communication skills. Strong analytical, organisational, and problem-solving abilities. Ability to manage multiple priorities within fast-paced delivery environments. Advanced Microsoft Excel, PowerPoint, SharePoint, and PMO toolset experience. Proactive, adaptable, resilient, and customer focused with excellent attention to detail. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

At CGI, we deliver secure, innovative technology solutions that help our clients tackle complex challenges and achieve meaningful outcomes. As a Senior Python Developer, you'll help build and support cloud-native applications that power critical services, working with modern technologies in a collaborative environment where your ideas, expertise, and contributions will make a real impact. You'll have the opportunity to influence engineering best practices, drive continuous improvement, and develop your career alongside experienced professionals. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Software Engineering Specialist - Birmingham - Inside IR35 - Rate £500-£550 per day We are seeking a skilled SIEM Security Engineer with expertise in SIEM and Security logging and monitoring to join our dynamic team. As a SIEM engineer, you will play a critical role in designing, developing, and maintaining the ingestion of our security information and event management (SIEM) system. Your focus will be on leveraging Elasticsearch and related technologies to enhance threat detection, incident response, and overall security posture. Essential: * Proven experience in Software Engineering roles * Experience in some of the following technologies: o Elasticsearch - Logstash -Kibana o Ansible o Kafka o ArgoCD o Scripting o Kubernetes o Gitlab pipelines o YAML o Helm o Ansible o Basic networking * Strong analytical and troubleshooting skills * Willingness to learn new technologies * Attention to detail Advantageous: * Experience in SIEM Detection Engineering. * Experience of On Premise SIEM solutions * Experience with log source onboarding and normalisation * Knowledge of Linux, Windows and Network Administration * Knowledge and experience of cloud services (public or private), OpenStack and K8S * Devops practices Please share latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Director of IT Engineering Role Expectations The Director of Engineering (DOE) possesses a range of management, technology, and engineering experiences serving as the leader of our engineering department. The DOE is responsible for developing the technological vision for the Company in partnership with other executives; establishing the executive direction related to the technological interests of the Company, how technology is utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help support technology investments that enable the Company to meet its vision. The DOE is both a strategist and a technologist able to provide high-level strategy guidance to staff, partners, and vendors as well as provide mentorship and instruction to our delivery teams in all aspects of technology implementation. Responsibilities Executive Leadership ● Strategize with CIO and major stakeholders to align the goals of the engineering team with the goals of the Company. ● Provide sound technical leadership in all aspects of the Company business operations ● Advocate and communicate technology and engineering capabilities internally and externally and actively support the company's business and growth efforts by being the technical subject matter expert ● Establish and nurture relationships with The Company staff, partners, and vendors to demonstrate the Company's engineering capabilities and help them be more effective and efficient through leveraging technology and engineering ● Provide technical thought leadership for the business, internally among staff and externally across partners and vendors ● Develop the company's strategy for how technology and engineering will be used and ensure that the technological resources meet the company's short and long-term vision Technical Leadership and Team Management ● Lead and empower The Company's engineering team to develop strategies for the execution of our work and oversee that those strategies are thoughtfully executed and aligned with The Company's long-term business strategy and vision ● Serve the go-to person for the escalation of issues affecting engineering and technology teams (and help them navigate solutions) ● Continuously evaluate and improve engineering processes, tools, and methodologies to enhance efficiency and productivity ● Maintain relevance and up-to-date knowledge on modern technologies and practices to effectively deliver digital services in the art / gallery / museum / auction space ● Triage and problem-solve engineering and technology issues and assist teams in resolution and successfully lead teams to develop risk mitigation and incident management plans ● Audit The Company's technology usage and ensure technologies are used efficiently and securely ● Develop and implement strategies to mitigate the impact of engineering talent turnover on business continuity and maintain engineering capability resiliency ● Identify, attract, recruit, hire, and on-board experienced and value-aligned engineering personnel ● Mentor, coach, and support teams in the delivery of digital products and services Product Planning and Development ● Work with business and product management to develop and maintain a roadmap and budget for the execution of investments in the technology space in support of The Company's vision and mission ● Develop and maintain a standardized and efficient SDLC process, including methodologies, best practices, and tools, to ensure consistency and quality throughout the development process ● In collaboration with business and product management, oversee prioritization, project planning, execution, and delivery, ensuring that projects are completed on time, within scope, and within budget ● Collaborate with other stakeholders, including vendors, partners, designers, engineers, contractors, testers, and product managers, to ensure seamless project execution Qualifications ● Proven experience as a Director of Engineering or similar leadership role ● Experience in leading and overseeing development in all aspects of the SDLC using Agile/RAD methodologies ● Experience in designing and scaling out in-house customer relationship management, asset management, and business intelligence (and tangential ERP processes) software(s) ● Strong technical expertise in leading web applications projects built with Python (Django) and Javascript (React), deployed to cloud infrastructure (AWS) ● Exceptional leadership and team-building skills, particularly hiring/managing a remote, cross-functional (including UX designers, product managers, testers), global team ● Excellent project management and organizational skills ● Effective communication and interpersonal skills ● Strong problem-solving and decision-making abilities You will have at least 10 to 20 years expertise at this level. The position will be based in Central New York. The salary will be circa $200K - $250K. Do send your CV to us for this exciting new position and include your salary in USD along with your notice period and residential status.

DevSecOps Engineer Must have an Active DV Clearance DevSecOps Engineer Responsibilities Develop and document reusable automation scripts and Infrastructure as Code artefacts using Ansible and Terraform. Configure, build and support CI/CD pipelines to facilitate secure build and test automation. Lead technical implementation and design activities, assessing options and making technical design decisions. Advise senior customers and engineering teams on DevSecOps technologies, tooling, automation and secure engineering practices. Work with the DevSecOps Tech Lead, Product Owners and Scrum Master to prioritise work and manage risks and dependencies. Ensure the DevSecOps implementation meets requirements and aligns with business outcomes and security needs. Mentor junior engineers and provide guidance on technical implementation decisions. Contribute to team planning and report progress to the Solution Owner. Define the support approach in collaboration with Service and Support teams. Engage with other technical teams to drive tooling adoption and manage dependencies. DevSecOps Engineer Skills and Experience Strong DevSecOps engineering and automation experience. Hands-on Build Automation experience using Ansible. Strong Infrastructure as Code experience using Terraform. Experience configuring and building CI/CD pipelines. Strong understanding of DevOps tooling, automation technologies and secure engineering processes. Experience developing reusable automation scripts and Infrastructure as Code artefacts. Experience leading technical implementation and design activities. Experience working across both Windows and Linux operating systems. Agile and sprint-based delivery experience would be advantageous. Experience mentoring engineers and providing technical guidance. Strong customer-facing communication and stakeholder management skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

At CGI, we're helping transform public services by delivering innovative digital solutions that make a meaningful difference to people's lives. As a Product Manager initially supporting one of our key clients in Scotland (a major public healthcare organisation), you'll help shape digital healthcare services that improve user experiences, support healthcare professionals and deliver lasting value. You'll take ownership of product delivery and continuous improvement, collaborating with multidisciplinary teams to turn complex challenges into accessible, effective solutions. You'll have the opportunity to influence decisions, explore creative approaches and contribute to the future of digital healthcare in Scotland. Supported by a collaborative community of experts, you'll develop your skills, grow your career and help deliver technology that makes a genuine difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Whilst this is a hybrid position you should ideally be based within commutable distance of a CGI Office or be based in Scotland.

Salesforce Developer We are looking for a Salesforce developer with expertise in Omnistudio and Industries CPQ. You will be responsible for designing, developing, and implementing scalable Salesforce Industries solutions, leveraging OmniStudio components, custom development using Apex and Flows, and automation capabilities to support complex business processes. Responsibilities: - Design and develop OmniScripts, Integration Procedures, and Data Mappers (DataRaptors) to deliver end-to-end business solutions. - Configure and implement Salesforce Industries CPQ (Cart-Based) solutions, including product configuration, pricing, and order capture processes. - Develop and customize user interfaces using Lightning Web Components (LWC). - Build and optimize business processes using Salesforce Flows and Apex. - Integrate Salesforce Industries applications with external systems using APIs and integration frameworks. The contract is for three months initially outside IR35 and based from home. Candidates will need to be based in the UK. To be considered for the role please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

PMO Manager Must have an Active DV Clearance - Provide leadership across the PMO function while driving consistent standards, processes and continuous improvement. PMO Manager Responsibilities - Lead and manage the PMO function across programme delivery activities. - Establish and maintain programme governance, controls and assurance processes. - Manage RAID, actions, decisions, dependencies and change-control processes. - Coordinate programme planning, schedule reviews and delivery reporting. - Manage financial governance including budgeting, forecasting, invoicing and financial reporting. - Support procurement, commercial and contractual activities. - Manage resource planning, forecasting and allocation across the programme. - Produce programme reports, dashboards and management information for senior stakeholders. - Monitor programme performance and identify emerging risks, issues and delivery concerns. - Ensure programme documentation, governance and reporting meet required standards. - Support programme reviews, assurance activities and decision-making forums. - Drive improvements across PMO processes, reporting and programme controls. - Work closely with senior customers, delivery teams and programme stakeholders. PMO Manager Skills and Experience - Strong PMO management or leadership experience within complex programme environments. - Strong programme governance, assurance and reporting experience. - Experience managing RAID, dependencies and formal change-control processes. - Strong programme planning and delivery-control experience. - Financial management experience including budgeting, forecasting and invoicing. - Experience supporting procurement, commercial and contractual activities. - Strong resource planning and forecasting experience. - Strong analytical and management reporting skills. - Advanced Microsoft Office skills, particularly Excel and PowerPoint. - Experience using SharePoint and programme reporting tools. - SAP experience would be advantageous. - Experience supporting complex Defence, Government or regulated programmes would be highly advantageous. - Experience across transformation, service delivery and Agile or Waterfall environments would be beneficial. - Strong leadership, stakeholder management, communication and influencing skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

At CGI, we deliver mission-critical solutions that shape the future of secure digital services, and as a Scrum Master you will play a pivotal role in driving high-performing Agile teams to achieve meaningful outcomes for our clients. We empower our professionals to take ownership of delivery, champion innovative ways of working, and collaborate closely with stakeholders to unlock measurable value. Joining us means contributing to forward-looking programmes that demand excellence, resilience, and creativity, while being supported by a community committed to your growth and success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is position predominately based on a secure site.

Lead contract management and negotiation and statements of work in preparation for governance approval. Collaborate with internal teams to achieve strategic goals. Engage with L&C for support to manage delays to delivery. Maintain contract documentation and ensure compliance with governance policies. Create and manage templates for SOWs, change orders, and other agreements. Support BAU contract management activities. Deliver contractually required reporting and participate in customer meetings. Stay current on IT law, data protection (e.g., GDPR) , and commercial legislation. Support and develop members of the Contract Management team. Act in accordance with Legal and Commercial guidance. Ensure any contractual document (contract change or extension, relief or delay notice, or contract proposal) is reviewed and approved by the Legal & Commercial team in accordance with DOFA requirements. Engage support from and liaise closely with the Legal & Commercial team at the early stage of new contract or contract extension negotiations in order to agree negotiation strategy and key legal issues. Engage support Legal & Commercial during contract delivery regarding any contractual dispute or delay. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: Comms Specialist Engineer Location: Bridgend or St Asaph (Post to Bridgend) Salary: £30,000 to £35,000 per annum (depending on experience) Job Type: Full-time, Permanent Why join Flotek? Flotek Group is one of the fastest-growing technology companies in the UK, helping small and medium-sized businesses with IT, cyber security and communications technology. You will join our "Purple Army", a collaborative and fast-paced team that values expertise, trust, recognition and delivering a genuine "Wow" for our partners. Every employee shares ownership of the group, so you are genuinely invested in our success. The role: You will be a key point of contact on our comms helpdesk, providing high-quality remote support across VoIP, connectivity and data networking. You will resolve issues efficiently, escalate with clear diagnostics where needed, and make sure both our internal teams and partner environments get outstanding service. This is a full-time, office-based role and you can be based at either our Pencoed office in Bridgend, South Wales, or our St Asaph office in North Wales - whichever suits you best. You must be able to commute reliably to one of these offices. We cannot offer sponsorship or relocation assistance, so you must already have the right to work in the UK. What you will be doing: Incident management: Be the first point of contact for telecoms incidents, logging, categorising and prioritising faults in line with ITIL best practice. Service level management: Resolve tickets within agreed SLAs with timely responses, accurate updates and clear documentation. Ownership and escalation: Own incidents end to end, aim for First Contact Resolution, and escalate to Comms Specialists or carriers with clear diagnostics. Technical troubleshooting: Diagnose VoIP systems, SIP trunks, handsets, routers, broadband circuits (FTTC, FTTP, SoGEA) and internal network connectivity. Supplier coordination: Liaise with broadband carriers and hosted voice providers to progress faults and drive timely resolution. Service monitoring: Spot and respond to outages, call quality issues, latency and performance concerns before they escalate. Continual improvement: Document known issues, workarounds and fixes in the Knowledge Base to speed up future resolution. Service communication: Give clear, confident updates to customers and stakeholders, managing expectations during incidents. On-call support: Support telecoms services during scheduled weekend and out-of-hours cover, following major incident escalation paths. What we are looking for: Essential Requirements: You will be a logical problem-solver with a customer-first mindset who thrives in a busy helpdesk environment. 1 to 2 years' experience in a VoIP or communications support role. A good understanding of SIP, RTP, NAT and VoIP fundamentals. Basic knowledge of routing, switching, VLANs and firewall concepts. Strong problem-solving skills and the ability to diagnose issues logically. Excellent communication skills and a genuine customer-first approach. The ability to work effectively in a fast-paced helpdesk environment. A desire to grow your skills and progress into more advanced comms engineering roles. Useful, but not essential: Exposure to hosted VoIP platforms such as Gamma, Horizon, CallSwitch or Yealink handsets. Awareness of Microsoft Teams Phone, Operator Connect and Teams Calling Plans. Experience with DrayTek, UniFi, Aruba or SonicWall networking solutions. Experience using a ticketing system such as HaloPSA. Relevant certifications such as CompTIA Network+ or vendor-specific VoIP and networking qualifications. Technologies you will work with: Voice & Telephony Hosted VoIP: FloCX (Gamma/Cisco), FloOne, Floline+ Microsoft Teams Phone and Operator Connect SIP trunking (Gamma and Voicehost) Yealink handsets and desk phone estates Call routing, IVR, call queues and voicemail FloAnywhere and mobile solutions Connectivity & Networking SoGEA, FTTC, FTTP and leased lines DrayTek, UniFi and Aruba networking SonicWall firewalls and VLAN configuration Carrier and broadband fault management HaloPSA ticketing and service records Monitoring tools for call quality and latency Working pattern: Monday to Friday, working 8 hours per day between 08:00 and 18:00. A 30-minute lunch break each day. Weekend on-call support on a shared rotation. Office-based at either Pencoed (Bridgend) or St Asaph. What you will get: Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie". Birthday day off. An additional day off for personal life milestones. A Give Back Day to support a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms / VoIP Support Engineer, Telecoms Engineer, Telecoms Support Technician, IT & Telecoms Helpdesk Engineer, Telecoms Support Specialist, Telecoms Helpdesk Engineer may also be considered for this role.

IBM WebSphere Message Broker v6 and later administration IBM WebSphere Message Broker v6 and later development skills IBM WMQ v6 and later administration Database skills – Oracle 10g and later and DB2 Knowledge of AIX and Linux operating systems Overview knowledge of Mainframe Knowledge of Clearquest and Clearcase Experience of technical and operational processes used to deploy, support and maintain a Message Broker environment. Diagnostic skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments. Strong quality and service focus. Experience of delivering complex projects and / or incident recoveries. Experience of operating in a service delivery environment with good understanding of frameworks and processes. Proven systematic and analytical approach to problem solving with the ability to implement effective business solutions. Excellent communication skills Strong stakeholder management skills. Self-starter who can prioritise own workloads. IBM Certified Solution Developer - WebSphere Message Broker Certification IBM Certified WebSphere Message Broker - Administration Certification Please send your CV to us in Word format, along with your availability and salary expectations.