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Head of Digital & Data Our Client is bank based in Central London with offices across Europe. They are looking to recruit an expert candidate for the Head of Digital position – which is an exciting new position. You will have proven track of working within the banking World and delivering digital capabilities for the bank. You must have at least 5 to 10 years expertise in the digital space within the banking World. This is a senior position and will report to the Board at the bank. The Digital & Data Lead role is responsible for overseeing the strategy and development of the Bank's digital products and processes and design and implementation of Bank wide data governance framework. Playing an important role within the Bank's Digital Transformation programme, the role holder will: • Work with multi-disciplinary teams responsible for researching, designing, building and/or procuring, and releasing transformative user journeys – for both customers and employees. • Responsible for engaging collaboratively with the various business and support functions in order to ensure all interests are represented in the development of the Bank's future state digital capability and to support the adoption and embedding of new digital processes. • Define the overarching digital products and processes vision, building the roadmaps and leading the prioritisation to deliver that vision in a performant, secure and user focussed way. In doing so, ensure alignment to wider Bank strategy and ensure that maximum business value is achieved. • Accountable for delivering and then driving the continual optimisation of the digital products and processes to support the realisation of a seamless, flexible customer and colleague experience. • Responsible for design and implementation of bank wide data governance framework and ensure businesses and support functions are held accountable for ownership and maintenance of accurate data within the bank's ecosystem. • Responsible for governance, risk management and regulatory compliance activities relating to the digital products and processes under development, forging strong, effective relationships with the 1st and 2nd line control functions. • Develop an inclusive and collaborative culture where the advice and knowledge of skilled specialists around user insights, journey and UX design, technology delivery, security and infrastructure are heard and respected in order to develop highly effective digital products through a process of research, ideation and design. • Forge a strong working relationship with Technology and partner with them on the development and delivery of the digital products and processes. • Work closely with stakeholders in Group to accelerate digital development and ensure optimal ways of working. Candidate expertise: • Outstanding SME in digital product and process management and digital user experience design, within the Financial Services industry. • Customer-centric with a strong focus on end user experience and outcomes. • Demonstrable experience in the end to end lifecycle of product and process development, including managing and delivering high quality digital products and processes to end users, from ideation through to delivery, feedback and improvement. • Experience and/or a robust understanding of the bank wide processes is highly desirable. • In-depth knowledge of agile methodologies and significant experience of working within an agile environment. • High degree of proficiency in prototyping and iterative development, with experience in building product teams desirable. • Highly positive and effective leader, who actively coaches, develops, and supports team members, sharing their experience and knowledge with others. • Be driven, have high levels of personal accountability, not being afraid to be hands-on and get into the detail. • Strong influencing skills with the ability to confidently represent the Digital Product area and gain buy-in to the strategy and roadmap with a diverse set of stakeholders. • Ability to work independently and manage multiple projects simultaneously, often with competing priorities. • Have strong people skills; approachable, empathetic and able to work with people to achieve progress. • Have strong written and verbal communication skills. • A good knowledge of the Financial Services industry. • Strong awareness of the digital banking ecosystem, keeping abreast of market trends and competitor propositions. • Relevant certifications or qualifications in agile product management or aligned disciplines. • Understanding of development processes and business case development. Role requirements: • Actively Builds Relationships • Embraces Change and Technology • Creates Business Value • Role Specific Regulations • Risk Management, Governance and Controls • Consumer Duty This is a hybrid role – at least 3 days in the office in Central London. The salary will be circa £100K - £140K plus benefits – dependent on experience. Do send your CV to us in Word format along with your salary and notice period.

Data Governance Manager Company Description Our Client is an international bank with offices in Central London. They are now looking to recruit a Data Governance Manager with at least 5 to 10 years proven expertise ideally from a banking environment. Role Description This is a full-time role for a Data Governance Manager. The Data Governance Manager will be responsible for the day-to-day management of data governance initiatives and developing policies and procedures to support data quality and master data management. The Data Governance Manager will also collaborate with the business intelligence team to ensure that data management and analytics requirements are met. This is an on-site role located in London. Qualifications Data Governance, Data Quality, and Master Data Management skills Experience with data management and developing policies and procedures Strong analytical skills with the ability to interpret complex data Experience collaborating with cross-functional teams A Bachelor's degree in computer science, information management, or related field is required Professional certification (e.g. CDQM) in data management or related field is desired This is an exciting new position for this bank. This a hybrid position with at least 3 days in the office in Central London. The salary for this role will be circa £75K - £90K. Do send your CV to us in Word format along with your salary and notice period.

Software Architect - - C#/.NET, Azure & Distributed SystemsThe OpportunityAn exciting opportunity has arisen for an experienced Software Architect to play a key role in the development and evolution of a market-leading Warehouse Control System platform. This position will suit a hands-on architect who enjoys working across the full software lifecycle, from solution design and architecture through to technical leadership, customer engagement and delivery. You'll help shape the future direction of a highly scalable warehouse automation platform used within complex distribution, logistics and fulfilment environments. Working closely with software engineering teams, automation specialists and customers, you will drive architectural decisions, define best practices and ensure the platform remains modern, scalable and capable of supporting increasingly sophisticated automation technologies. Key ResponsibilitiesOwn and define application, integration, deployment and data architecture across the WCS platform. Design scalable, resilient and maintainable software solutions using modern Microsoft technologies. Collaborate with engineering teams to establish architectural standards, development frameworks and technical governance. Lead design reviews and provide technical guidance throughout the software delivery lifecycle. Support integration of Warehouse Control Systems with WMS, ERP, robotics, conveyors, automated storage systems and third-party platforms. Work with customers and internal stakeholders to understand requirements and translate business needs into technical solutions. Provide architectural support during Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), commissioning and customer deployments. Mentor developers and act as a technical leader across multiple project teams. Evaluate emerging technologies and recommend improvements to architecture, tooling and engineering practices. Contribute to technical roadmaps and longer-term platform strategy. Required ExperienceStrong commercial experience as a Software Architect, Technical Architect, Solutions Architect or Senior Technical Lead. Extensive C# and .NET development experience. Strong understanding of modern software architecture principles and design patterns. Experience designing and delivering enterprise-scale distributed systems. Proven experience with API design, systems integration and service-oriented architectures. Experience working with microservices, event-driven systems and messaging technologies. Strong SQL database design and optimisation experience. Experience working within cloud-hosted environments such as Azure and/or AWS. Experience with containerisation technologies including Docker. Excellent stakeholder management and customer-facing communication skills. Ability to engage with both technical and non-technical audiences. Previous experience mentoring engineers and driving technical best practice. Desirable ExperienceWarehouse Control Systems (WCS). Warehouse Management Systems (WMS). Logistics, fulfilment, supply chain or warehouse automation environments. Blazor development experience. Kubernetes. Messaging platforms such as Kafka or RabbitMQ. Robotics, conveyor systems, PLC integration or material handling equipment. CI/CD pipelines and DevOps practices. Personal AttributesHands-on and technically credible. Passionate about software engineering and modern architecture. Strong problem-solving and analytical skills. Able to balance strategic thinking with practical delivery. Comfortable working within fast-moving project environments. Collaborative approach with the ability to influence technical direction. Continuous learner who keeps pace with modern engineering practices and emerging technologies. What's On OfferFully remote working. Opportunity to shape the technical direction of a market-leading software platform. Exposure to large-scale automation and logistics technology projects. Career progression within a growing engineering function. Collaborative environment focused on innovation and technical excellence. Competitive salary and benefits package. This is an excellent opportunity for a Software Architect looking to combine hands-on technical expertise, modern cloud technologies and real-world operational systems within a business delivering critical software solutions to complex automation environments. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

At CGI, you'll play a key role in delivering reliable, high-quality IT services for a critical client programme based full-time in Chippenham. As a Senior Service Desk Analyst, you'll take ownership of complex support challenges, help colleagues develop their capabilities and identify creative ways to continually improve service delivery. Working within a collaborative and supportive team, you'll combine hands-on technical expertise with strong customer focus, helping maintain stable end-user services while improving ITIL-based processes, tools and reporting. This is an opportunity to make a visible impact on service performance while developing your expertise within CGI. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is full-time onsite in Chippenham.

We are looking for SC Cleared Engineers with DevOps and platform-engineering experience to support the development, operation and continual improvement an enterprise observability capability. Working within an established multidisciplinary engineering team, the engineers will implement and maintain infrastructure, configuration, automation and integration components supporting Dynatrace and associated services across AWS, Azure and Client environments. Experience Required: - Demonstrable experience of delivering DevOps, platform or infrastructure engineering changes using version controlled code, peer review and automated deployment pipelines. - Practical experience of infrastructure as code or configuration as code, using Terraform or a comparable declarative automation technology, including the safe management of environment-specific configuration. - Experience of implementing or supporting services in at least one major cloud platform, preferably AWS or Azure, including identity, connectivity, security and operational considerations. - Experience of building, integrating or operating monitoring and observability capabilities, including practical use of metrics, logs, traces, events, dashboards and actionable alerting. - Experience of testing, releasing and supporting changes to live services, including functional and integration validation, deployment verification, incident investigation, documentation, rollback or roll-forward planning and production support. Candidates should be able to provide examples of: - Delivering a technical change through source control, review, testing and deployment. - Automating an infrastructure, platform or configuration activity - Diagnosing an operational or integration issue using technical evidence. - Applying security and least-privilege considerations to an engineering change. - Creating or maintaining documentation, runbooks or support information. - Working within established architecture and standards while escalating decisions outside their authority. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

IT Support Engineer with 1 and 2 Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 and 2 Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams – semi-involved with various streams of IT work for 2024 (new imaging process – new ITSM tool – and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C – Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS – DHCP – VLAN – Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Our public sector client is looking for QAT Engineers to join their team. We are looking for 8 Engineers that are able to work on a hybrid basis and work in one of the following locations: Manchester, Blackpool, Leeds, Newcastle. The role is inside IR35. Please note that due to the nature of the role SC clearance is required. * Strong HTML, CSS, JS Node experience. * Champion QAT across several teams, providing technical leadership and guidance. * Drive collaboration across engineers of different roles both within your team and the wider teams to solve problems and enable consistent solutions and strategies. * Build automation test solutions that help to assure the quality of our products, contribute towards their design, and look for way to improve the value automation adds. * Ensure that usability, accessibility, security, stability, and capacity are embedded in the development of services. * Drive teams to take a risk based, context driven approach to agile testing assessing and understanding the risks to drive decisions. * Lead the adoptions of Continuous Integration/Delivery pipelines to run a full range of tests against our products and assure our builds. * Lead the traceability of testing, risks, defects, and report progress to appropriate stakeholders across several teams. * Be willing to challenge assumptions and current processes to help us improve. Reusing and evolving our strategies and tooling. * Drive the identification of tooling and solutions to aid constant improvements, ensuring we build the right product in the right way. * Proactively share knowledge, solutions and support our internal communities along with mentoring, coaching, and supporting your peers. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Senior Analyst Programmer with RPG4 RPG400 or RPG4 and Misys Equation We require an RPG4 or RPG400 Analyst Programmer experience of working Misys Equation with at least 5 years' experience. You must have at least 5 years experience of developing and supporting financial banking applications written in RPG4 and/or RPG400 particularly with Misys Equation. Must have at least 12 to 18 months experience of working with Misys Equation. Additionally, you must have experience of SQL Server and SSIS SSRS. The Client will consider banking systems experience if you don't have experience of Misys Equation. The position is based in the City London. The salary for this position will be circa £50K - £70K. Please send your CV in Word format along with your salary and availability.

IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.

Commissioning Engineer - Integrated Security Systems (HVDC Converter Stations)LocationMultiple UK Sites (HVDC Converter Stations & National Grid Infrastructure Projects) RateCompetitive Day Rate (DOE) DurationContract OverviewOur client is seeking an experienced Commissioning Engineer to support the testing, commissioning, and handover of Integrated Security Systems (ISS) across critical National Grid infrastructure projects, including HVDC converter stations. This role will focus heavily on commissioning complex electronic security systems within live operational environments, working alongside principal contractors, technology providers, and National Grid stakeholders to ensure successful project delivery. Key ResponsibilitiesCommission and test Integrated Security Systems within critical infrastructure environments. Complete Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and system handovers. Configure, test, fault-find, and validate security platforms. Support commissioning activities across CCTV, access control, intercom, perimeter detection, and associated network infrastructure. Identify and resolve integration, software, and hardware issues. Produce commissioning documentation, test records, and handover packs. Work collaboratively with project managers, installation teams, and client representatives. Ensure compliance with National Grid procedures, safety standards, and project specifications. Support warranty investigations and defect resolution where required. Essential ExperienceProven experience commissioning Integrated Security Systems within critical infrastructure environments. Previous work on National Grid, utility, energy, transmission, HVDC, substation, gas compressor, or similarly regulated sites. Strong commissioning and testing background within electronic security systems. Experience conducting Site Acceptance Testing (SAT). Ability to diagnose and rectify system faults during commissioning and post-handover phases. Experience working in live operational environments with strict permit and safety procedures. Technical Experience RequiredCandidates should demonstrate experience with some or all of the following systems: Genetec Security Center Gallagher Access Control CCTV Platforms IP CCTV Systems Axis Cameras Commend Intercoms Access Control Systems ANPR Systems Fibre Networks Structured Cabling Electronic Security Integration Network Configuration & Diagnostics Security System Software Configuration Preferred ExperiencePrevious involvement with National Grid ISS programmes. Experience on HV substations or HVDC converter station projects. Background working with principal contractors and security integrators. Knowledge of cyber-secure security environments. Experience resolving commissioning defects and supporting warranty periods. Qualifications & CertificationsValid National Grid Person / Competent Person authorisation (desirable). SCO91 (desirable). SMSTS or SSSTS. ECS / CSCS. Relevant manufacturer training (Genetec, Gallagher, Synectics, Commend etc.). IPAF and PASMA advantageous. Fibre optic testing and splicing certifications advantageous. Personal AttributesStrong fault-finding and problem-solving capability. Excellent communication skills. Comfortable working independently across multiple sites. Client-facing and professional. Strong focus on quality, safety, and project delivery. Ideal Candidate ProfileWe are particularly interested in Commissioning Engineers who have previously commissioned Genetec-based security solutions on National Grid, utility, transmission, energy, oil & gas, or other critical national infrastructure projects. Candidates with experience delivering security systems through FAT, SAT, integration testing, and handover stages will be highly desirable. This aligns closely with experience gained on National Grid ISS security programmes involving systems such as Genetec, Gallagher, Axis, Commend, Synectics, and other integrated security technologies. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Backup Engineer Location: Work from home / Telford Duration: 6 months initially This senior-level role sits within a Backup team responsible for the provision of Managed Service & Project activities. The team provides support to the Backup solutions on the Live, Development & Test environments as well as performing all Change & Project work. The successful candidate will be responsible for supporting Backup technologies including Veritas NetBackup. In addition there will be a considerable amount of migration / transformation Project work, some of which may be out of hours. * At least 5-10 years' experience of supporting (2nd to 3rd Line) backups of servers and virtual payloads. * Good knowledge of backup and restore technologies. * Strong teamwork and interpersonal communication. * Have a proven problem solving ability. * Proactive approach to personal workload management. * Awareness of the ITIL Service Management framework and specifically incident and change management. * Use and support of Veritas NetBackup software and storage appliances. * Use and support of backups in a VMWare environment. * General knowledge of supporting backups on various server operating systems - Windows, Linux (RHEL & SLES), AIX and Solaris LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Telecoms Engineer Gloucester £38,000 - £44,000 + Pension + Holidays Are you an experienced Telecoms Engineer with either Cisco or Cellular skills? Excellent opportunity for a Telecommunications Support Engineer to join an established and growing technology integrator in the Specialist Telecommunications space. This company are a global network solutions provider who work alongside high end clients such as Fujitsu, Network Rail, BT and UK Power. In this role you will work on Optical Networks and associated hardware as well as testing equipment such as optical power meters, light sources, BERT's, cellular scanners and multi-meters. You will carry out Cellular RTE, Routing & Switching protocols and network synchronisation. The ideal candidate will be an experienced Telecoms Engineer who is commutable to Gloucester. You will need to have a strong understanding in Cellular Networks, Optical Networks and associated hardware. You will need to be familiar with Cellular RTE, Routing & Switching protocols and network synchronisation as well as displaying very good fault finding skills, managing tickets and working with remote network management platforms. Cisco experience will also be required. This is a great opportunity to join a company that will provide you with all the potential to not just enjoy your working life but also develop your career in the direction you want to. The Role: Work on Optical Networks and associated hardware. Utilise testing equipment including optical power meters, light sources, BERT's, cellular scanners, and multi-meters. Perform Cellular RTE (Radio Transmission Engineering), Routing & Switching protocols. Manage network synchronisation tasks. Execute testing and maintenance activities related to optical networks and associated equipment. Ensure proper functionality and performance of optical network infrastructure through testing and troubleshooting. The Person: Experienced Telecoms Engineer located within commuting distance to Gloucester. Strong understanding of cellular networks and Optical Networks with associated hardware. Familiarity with Cellular RTE, Routing & Switching protocols, and network synchronization. Proficient in fault finding techniques and managing tickets. Ability to work with remote network management platforms effectively. Demonstrated experience in troubleshooting and resolving network issues. Excellent communication skills and ability to collaborate with team members. Cisco/Cellular experience required Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Lead AV Installation Engineer Birmingham & Midlands Region (with occasional overnight stays) £36,000 - £40,000 + Company Vehicle + Specialist Tools & Equipment + Career Progression Are you an experienced AV Installation Engineer looking to take ownership of high-profile education sector projects, lead installations from start to finish, mentor junior engineers and play a key role in delivering cutting-edge AV solutions across universities and commercial environments? This is an excellent opportunity to join a growing AV integration business supporting a major university client across the Midlands. You will be responsible for leading AV installation projects within lecture theatres, teaching spaces and associated facilities, ensuring installations are completed safely, efficiently and to the highest standards. Working closely with project managers, site teams and client stakeholders, you will oversee day-to-day installation activities, identify and resolve technical issues, and maintain ownership of installation quality from initial deployment through to commissioning and handover. The successful candidate will be a skilled AV installation professional with experience delivering commercial AV projects independently. You will possess strong technical knowledge across audio, video, networking and control systems, alongside the leadership skills required to mentor junior engineers and ensure projects are delivered with minimal snagging. The Role: Lead AV installation projects across education and commercial environments Install, terminate, test and commission AV systems to a high standard Interpret schematics, rack layouts and technical drawings Conduct site surveys and proactively identify installation risks Mentor and support a Junior AV Installation Engineer Liaise with project managers, site managers and client representatives The Person: Proven experience leading commercial AV installation projects Strong knowledge of video distribution, audio systems, DSP, AV over IP and control systems Experience installing lecture theatres, teaching spaces or similar commercial environments Confident troubleshooting and resolving technical issues independently Full UK driving licence ECS/CSCS card and Enhanced DBS, or willingness to obtain Reference Number: BBBH279547 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

AV Design Engineer (Audio Visual) Bolton - 3 days a week on-site £35,000 - £45,000 + Hybrid Working + Training & Certification Support + Career Progression + Pension + Holiday Are you an experienced AV Design Engineer looking for an opportunity to take full ownership of projects from concept through to delivery, working on large-scale, high-quality installations where your technical expertise, commercial awareness, and ability to deliver practical solutions will have a genuine impact? This is an excellent opportunity to join a growing specialist business that delivers innovative audio-visual and technology solutions across education and large-scale environments. With a strong reputation for quality and a delivery-focused approach, the company is investing in its people and offering genuine opportunities for progression. In this role, you will be responsible for the design and development of complete AV systems, producing detailed technical documentation including schematics, rack layouts, cable schedules, functional descriptions, and bills of materials. You will work closely with sales, project management teams, engineers, and customers to ensure solutions are technically robust, commercially viable, and ready for installation. The ideal candidate will have previous experience within an AV design or AV engineering position, with strong knowledge of video conferencing technologies, audio systems, control systems, and AV integration. You will be comfortable managing multiple projects simultaneously and working independently while contributing to a collaborative team environment. This is a fantastic opportunity for an ambitious AV professional looking to join a company that values technical excellence, practical problem solving, and continuous improvement. The Role: Design complete AV systems from concept through to delivery Produce schematics, rack layouts, cable schedules, and bills of materials Support pre-sales activities and technical solution development Work closely with project teams to ensure designs are install-ready Support installation and commissioning activities when required The Person: Proven experience in AV Design or AV Engineering Strong knowledge of Teams Rooms, Zoom Rooms, DSP and control systems Understanding of signal flow, system integration, and AV networking Experience producing technical drawings using Visio or similar software CTS, CTS-D, AutoCAD, SketchUp, or Education sector experience desirable Reference Number: BBBH279445 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.