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Permanent

Job VacancyManager Consulting Delivery - Major Incident & Problem Management

CGI
Published on

Bridgend, Wales, United Kingdom
At CGI, we help clients transform critical IT services into resilient, high-performing experiences that deliver measurable business value. As a Manager, Consulting Delivery specialising in Major Incident Management and Problem Management, you'll shape how complex services perform, lead teams through continual improvement, and build trusted relationships with senior clients and partners. You'll have the autonomy to influence strategy and develop innovative, while being backed by an open community of experts who share knowledge and ideas. Ideally based at or near our Waterton, Bridgend office, you'll combine service leadership, commercial awareness and people development to strengthen client outcomes and help evolve the future of service delivery at CGI. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
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Permanent

Job VacancyFrontend Developer

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Published on
CI/CD
Git
HTML5

Glasgow, Scotland, United Kingdom

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Permanent

Job Vacancy3rd Level Treasury Systems Support with FIS Integrity Treasury Application

Nexus Jobs Limited
Published on

£80k-100k
London, England, United Kingdom
3 Level Treasury Systems Support with FIS Integrity Treasury Application Our Client is looking to recruit a Level 3 Treasury Systems Specialist will be responsible for the configuration, integrity, and controlled evolution of the Treasury Management System and its integrations, ensuring that all system changes are delivered safely, efficiently, and aligned to Treasury requirements. Technical Platform Management & Treasury System Integrity. Ensures integrity, resilience, and controlled operation of the Treasury platform, safeguarding payment execution, liquidity visibility, risk processing, and accounting accuracy.  Configure and maintain FIS Integrity TMS workflows, parameters, and reference data  Manage integration architecture across banks, trading platforms, ERP, and market data providers  Ensure system configuration aligns with Treasury processes, control standards, and SaaS constraints  Maintain technical documentation and configuration baseline to support audit and traceability Complex Issue Resolution & Treasury Risk Containment Contains and resolves high impact issues that threaten Treasury operational integrity, financial risk exposure, or regulatory compliance.  Diagnose and resolve high‑severity system and integration issues  Perform cross‑system root‑cause analysis covering data, configuration, and integration layers  Implement corrective and preventative actions to reduce recurrence of Treasury‑impacting incidents  Analyse incident trends to strengthen platform resilience and reduce operational risk Release & Regression Governance with Treasury Assurance Protects Treasury outcomes during change by ensuring releases are safe, controlled, and aligned to business risk.  Define regression testing scope based on Treasury risk and process criticality  Validate system changes prior to release against technical and control criteria  Approve production deployments and technical release readiness Ensure release execution meets governance, audit, and SaaS requirements Controls, Configuration & Audit Governance Ensures Treasury systems remain audit ready, controlled, and compliant with segregation of duties and access policies.  Maintain configuration standards and SoD controls  Monitor system access and privileged configuration changes  Support internal and external audits with traceable configuration and change evidence  Ensure ongoing compliance with Company control and governance framework Enhancements & Project Delivery Supporting Treasury Outcomes Delivers platform enhancements that improve Treasury efficiency, accuracy, and control without introducing operational risk.  Deliver system enhancements and configuration improvements  Support Treasury projects and platform upgrades  Translate approved functional requirements into robust system design aligned to SaaS constraints The role operates as the second line of defence for Treasury technology risk, safeguarding platform integrity and ensuring that system design, change, and configuration do not introduce financial, regulatory, or operational exposure to Treasury. :  System configuration supports business processes accurately  Changes are delivered safely without introducing risk  Integrations operate reliably across all connected systems  System behaviour is consistent and auditable  Release cycles are governed and aligned to Treasury operations The role acts as the technical control layer of the platform, ensuring that all system changes meet both operational and regulatory requirements. Must have the following:  1-2 years' experience 2nd/3rd Line Support capacity in FIS Integrity  Strong configuration and data model knowledge  Strong Treasury business operation understanding  Advanced SQL capability  Integration experience (APIs, SWIFT, SFTP, ERP)  Experience with SaaS release models Desirable  Experience with ATS or equivalent frameworks  Custom reporting and data modelling experience  Exposure to global Treasury implementations Qualifications  Degree in IT, Engineering, or Finance  Vendor certifications preferred This is a hybrid position with 3 days a week in the office in Central London. The salary will be in the range £80K - £100K. Do send your CV to us in Word format along with your salary and notice period.
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Permanent

Job VacancySoftware Engineer

Bluetown
Published on

£32k-45k
Birmingham, United Kingdom
Job Title: Software Engineer Location: Birmingham / Hybrid Salary: £32,000 - £45,000 per annum Position: Permanent, full-time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. Job Role: This is a hands-on, mid-level Software Engineer role with responsibility for delivering complete features and projects. You will work independently with light oversight from a Lead Engineer, delivering projects with a moderate level of technical risk or substantial parts of larger projects. You will own your work from the initial ticket through to a working, supportable feature in production. You will make technical decisions within your area of responsibility and judge when to seek a second opinion. You will raise higher-risk and architecture-level decisions with your lead early, bringing options and a recommendation. Your lead will support you with project-level technical risk. The role has no people-management responsibilities. You are encouraged to support junior engineers informally, while remaining focused on the quality, reliability and clarity of your own work. Your responsibilities Deliver features that are working, tested, documented and in use. Check for defects or unexpected behaviour after delivery and follow through without needing reminders. Make technical decisions that balance maintainability, security, performance and the client's needs. Understand which decisions you can make, which need your lead's input and which require further escalation. Identify risks and trade-offs early. Explain the current position, the impact on the project, what is already handled and what remains unresolved. Bring a proposed course of action so your lead can confirm, adjust or step in, and raise problems while there is still time to act. Build full-stack web and mobile applications, typically involving React Native, SQL-backed APIs and AWS hosting. Be comfortable working in the framework or language each project requires. Write clean, tested, well-structured code that follows team standards. Work collaboratively through Git, pull requests and CI/CD pipelines. Use AI-assisted tools to improve speed and quality. Review and validate their output, taking responsibility for the software you deliver. Keep your lead and project manager informed about progress, implications, resolved and outstanding issues, and any support or decisions you need. Explain technical choices clearly to project managers and, where needed, clients. Document decisions, context and operational knowledge so another engineer can pick up your work without relying on your memory. Identify recurring problems and suggest changes that prevent them. Put practical improvements in place within your area, such as checklists, clearer standards, tests, automation or better ticket templates. Contribute to better tickets, estimates, refinement and delivery flow. Apply lessons from retrospectives to your work. Keep clear ownership, a dated next step, any required decision or escalation, and a backup plan for the work you own. Resolve issues affecting your delivery or make clear who needs to take responsibility. Explain the trade-offs you chose as well as the constraints you faced when reporting on your work. Experience and capabilities You will need: Commercial programming experience consistent with a mid-level engineer, with evidence of delivering features or parts of projects from start to finish. Solid capability in an object-oriented back-end language, with PHP/Laravel strongly preferred, and a modern front-end framework such as React or React Native. TypeScript is desirable. Good working knowledge of SQL and relational database design, and an understanding of MVC and RESTful API principles. Familiarity with Git-based team workflows, code review, automated testing and CI/CD. The ability to solve complex problems and become effective quickly with unfamiliar technologies. Clear written and verbal communication with technical and non-technical colleagues. Evidence of working independently, making informed decisions within your responsibilities, and knowing when and how to seek support. A practical, curious approach to new tools and AI-assisted development, with a willingness to experiment and assess their value through evidence and measurable results. Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Software Engineer, Software Developer, Full Stack Developer, Web Developer, App Developer, Frontend Developer, Backend Developer, Junior Software Engineer, Junior Developer, Graduate Developer, Trainee Developer, SaaS Developer, Portal Developer, Mobile App Developer, AI-Assisted Development, AI Pair Programming, Agentic Coding, AI Coding Agents, Cursor, Claude Code, GitHub Copilot, OpenAI Codex, ChatGPT
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Permanent

Job VacancyDirector of ERP and CRM MS Dynamics 365 - London

Nexus Jobs Limited
Published on

£90k-110k
King's Cross, England, United Kingdom
Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.
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Permanent

Job VacancyApplication Support Analyst

Nexus Jobs Limited
Published on

£35k-40k
Cambridgeshire, United Kingdom
Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 and 2 Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. Responsibilities Provide 2 and 3 line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2/3line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability
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Permanent

Job VacancySenior Systems Engineer

Rise Technical Recruitment Ltd
Published on

£70k-80k
Thornbury, England, United Kingdom
Senior Systems Engineer Thornbury, Bristol Hybrid - 3 days a week onsite (Commutable from Bristol, Newport, Cardiff, Gloucester, Stroud, Cheltenham, Bath and Weston-super-Mare) £70,000 - £80,000 + Bonus + Hybrid Working + Training and Development + Progression + Chartership and INCOSE Support Are you a Senior Systems Engineer or Systems Engineering Consultant looking to lead technically complex client work across defence, nuclear, space and other regulated environments? This is an excellent opportunity to join an established independent Systems Engineering consultancy where you will lead high-value work packages, influence major programmes and become a trusted technical partner to government and industrial customers. The business delivers projects across the complete systems-engineering lifecycle, from research and concept development through to requirements, architecture, integration, verification and acceptance. Continued growth and increasing demand have created an opportunity for an experienced consultant to strengthen its senior delivery capability. In this role, you will independently lead client engagements, shape systems-engineering strategies and coordinate multidisciplinary technical activity. You will work with senior stakeholders to understand ambiguous problems, establish a structured approach and deliver clear, defensible engineering outcomes. You will also receive internal and external training, support towards professional accreditation and the opportunity to develop further responsibility across technical leadership, mentoring and client delivery. The Role: - Lead client-facing Systems Engineering across complex, regulated programmes - Shape concept studies, requirements, architecture and system-development strategies - Lead modelling, analysis, integration, V&V and acceptance activities - Own technical work packages, delivery plans and senior stakeholder relationships - Support and mentor developing Systems Engineers and Consultants The Person: - Extensive Systems Engineering experience across several lifecycle stages - Background within defence, nuclear, aerospace, space or another regulated sector - Able to independently lead technical work and resolve ambiguous client requirements - Strong communication and stakeholder-management capability - CEng, ASEP, CSEP or similar professional recognition beneficial Experience with requirements-management and architecture tools such as DOORS, SysML, MODAF, NAF, Rhapsody or Enterprise Architect would be advantageous. Hybrid working will normally involve three days each week split between the Thornbury office and client sites. Requirements will vary by assignment, with some projects needing greater client-site attendance during their early stages. Travel is paid, and relocation support is available for suitable candidates. Applicants must hold a driving licence and be willing to travel. Due to the security requirements of the available programmes, applicants must be sole UK nationals and eligible to obtain UK Security Clearance. Existing SC or DV clearance would be advantageous. Reference Number: BBBH280376 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Permanent

Job VacancySoftware Tester

Rise Technical Recruitment Ltd
Published on

£40k-50k
SW1A 2AH, City of Westminster, England, United Kingdom
Software Tester (QA) London (Hybrid, 2 days per week in-office) £40,000 - £50,000 + Holiday + Hybrid Working + Career Development Opportunities Are you a detail-oriented Software Tester or QA professional looking to play a key role in delivering high-quality software products while working with cutting-edge technology across sports data, AI, machine learning and real-time systems? This is an exciting opportunity to join an innovative technology business operating within the sports and betting sector. Working as part of a collaborative product engineering team, you will be responsible for ensuring software quality through comprehensive testing, defect tracking and close collaboration with developers throughout the software development lifecycle. In this role, you will design and execute both manual and automated tests across web and mobile applications, helping to identify issues before release and ensuring systems perform reliably in production environments. You will also contribute to regression testing activities and support continuous product improvement. The ideal candidate will have experience within software testing or quality assurance, a strong understanding of QA methodologies and a passion for delivering robust, high-quality software. Exposure to modern development technologies, databases and automated testing tools will be highly beneficial. The Role: Design and execute manual and automated software tests Create detailed test cases from technical requirements and specifications Investigate, document and track defects through to resolution Perform regression testing following software releases and updates Work closely with developers and product teams throughout the SDLC The Person: Experience as a Software Tester, QA Engineer or similar Degree qualified in Computer Science, IT or related discipline Strong understanding of QA methodologies, tools and processes Experience with testing frameworks such as Selenium or Cypress Knowledge of technologies such as Python, TypeScript, JavaScript, Node.js, Golang, PostgreSQL or NoSQL databases would be advantageous Reference Number: BBBH281038 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Permanent

Job VacancyFrontend Developer

█ █ █ ██ █ █
Published on
CI/CD
Git
HTML5

£50-52
Glasgow, Scotland, United Kingdom

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Permanent

Job VacancyApplication Support Analyst with 2nd and 3rd Line

Nexus Jobs Limited
Published on

£35k-40k
Cambridgeshire, United Kingdom
Application Support Analyst 2 and 3Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 and 3 line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the application portfolio Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance The position will be based in Peterborough. The salary for this role will be in the range £35K - £40K. Please do send your CV to us in Word format along with your notice period and availability.
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Permanent

Job VacancyIT Director

Nexus Jobs Limited
Published on

London, England, United Kingdom
IT Director Our Client is an established bank with offices in the City London. Position Summary: We are seeking a seasoned IT Director with extensive experience in software and application development within the investment and private banking sectors. The ideal candidate will have a proven track record of managing IT transformation projects, delivering solutions across multiple customer channels, and leading both software development and infrastructure technology teams. This role will report to the Board at the bank and involve collaborating with various stakeholders across the business, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. The Director of IT will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, implementing and maintaining network security measures, and developing IT strategies. Key Responsibilities: Oversee and manage the IT department, encompassing both software application development and infrastructure technology teams. Lead and execute software and application development projects from inception to deployment, ensuring high-quality and timely delivery. Drive IT transformation initiatives within the banking environment to enhance operational efficiency and customer satisfaction. Deliver IT solutions across multiple customer channels, including online banking, mobile apps, and in-branch systems. Develop and implement IT policies, procedures, and best practices. Collaborate with senior management and stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation, to identify IT needs and develop strategies to address them. Ensure compliance with industry regulations and standards. Manage IT budgets, resources, and vendor relationships. Report to the Board, on IT strategy, progress, and performance. Foster a culture of innovation and continuous improvement within the IT department. IT Management and Information Technology skills Experience in IT Operations and IT Strategy Knowledge of Network Security Strong leadership and project management abilities Excellent problem-solving and decision-making skills Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Minimum of 10 years of experience in IT management, with a strong background in software and application development. Extensive experience in leading IT transformation projects within investment and private banking environments. Proven success in delivering IT solutions across multiple customer channels. Strong understanding of banking operations, regulations, and compliance requirements. Demonstrated ability to manage both software development and infrastructure technology teams. Excellent leadership, communication, and project management skills. Ability to work effectively with various stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. Strategic thinker with the ability to execute methodically. Experience with emerging technologies and digital banking trends. Preferred Skills: Experience with Agile and DevOps methodologies. Knowledge of cybersecurity best practices in the banking sector. Familiarity with cloud computing and data analytics. This is a hybrid position with at least 3 days in the office in London. The salary will be in the range £140K - £175K + Benefits. Do send your CV to us in Word format along with your salary and notice period, do include why you think you would be the right person for this position.
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Contractor

Contractor jobService Desk Agent 24/7 - DV Cleared

LA International Computer Consultants Ltd
Published on

6 months
£400
SW1A 2AH, City of Westminster, England, United Kingdom
Service Desk Agent 24/7 Must have an Active DV Clearance Service Desk Agent 24/7 Responsibilities Provide technical support across Microsoft products, operating systems, networks, applications and PCs. Diagnose and resolve customer incidents and technical enquiries within agreed timescales. Take ownership of customer problems and escalate complex issues to appropriate technical teams. Follow established service management processes and accurately document actions and resolutions. Maintain service levels and ensure customer expectations and SLAs are achieved. Support more complex escalations and unexpected technical problems. Monitor service performance through reporting and analysis. Maintain Known Errors, Workarounds and fixes within the knowledge database. Identify opportunities to improve service delivery and existing support processes. Share technical knowledge and effective resolutions across the Service Desk team. Service Desk Agent 24/7 Skills and Experience Previous Service Desk, IT Support or technical support experience. Experience supporting Microsoft products, operating systems, networks, applications and PCs. Strong technical troubleshooting and problem-solving skills. Experience working within structured service management processes and SLA-driven environments. Ability to take ownership of incidents through to resolution or appropriate escalation. Strong customer service and communication skills. Ability to remain effective when working under pressure. Strong team-working skills with the ability to demonstrate initiative and personal ownership. Experience documenting technical resolutions, Known Errors and Workarounds. Willingness to work fully onsite in London on the required 24/7 rotating shift pattern. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Permanent

Job VacancyDynamics 365 Business Central Functional Consultant (AL & ERP)

CGI
Published on

United Kingdom
At CGI, we deliver enterprise-grade digital solutions that enable organisations to operate smarter, faster and with greater confidence. As a Dynamics 365 Business Central Consultant, you will play a key role in shaping and deploying Microsoft Business Central solutions that optimise finance, supply chain and operational processes. Working within an Agile delivery environment, you will translate client requirements into practical, scalable configurations and extensions that deliver measurable value. This is an opportunity to influence meaningful transformation programmes, collaborate with multidisciplinary teams and continuously enhance how we design and deliver secure, accessible and high-performing digital services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position with potentially 2 days a week working on site at one of the following CGI and client offices; Nottingham, Bristol, Swansea or Birmingham. You will also need to hold or be eligible to hold UK Security clearance to SC level.
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Fixed term

Job VacancySC cleared React Developer

LA International Computer Consultants Ltd
Published on

3 months
United Kingdom
SC cleared react developer required Pretty much remote Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor jobDevSecOps Engineer - DV Cleared

LA International Computer Consultants Ltd
Published on

6 months
RG29 1BY, Hart, England, United Kingdom
DevSecOps Engineer Must have an Active DV Clearance DevSecOps Engineer Responsibilities Develop and document reusable automation scripts and Infrastructure as Code artefacts using Ansible and Terraform. Configure, build and support CI/CD pipelines to facilitate secure build and test automation. Lead technical implementation and design activities, assessing options and making technical design decisions. Advise senior customers and engineering teams on DevSecOps technologies, tooling, automation and secure engineering practices. Work with the DevSecOps Tech Lead, Product Owners and Scrum Master to prioritise work and manage risks and dependencies. Ensure the DevSecOps implementation meets requirements and aligns with business outcomes and security needs. Mentor junior engineers and provide guidance on technical implementation decisions. Contribute to team planning and report progress to the Solution Owner. Define the support approach in collaboration with Service and Support teams. Engage with other technical teams to drive tooling adoption and manage dependencies. DevSecOps Engineer Skills and Experience Strong DevSecOps engineering and automation experience. Hands-on Build Automation experience using Ansible. Strong Infrastructure as Code experience using Terraform. Experience configuring and building CI/CD pipelines. Strong understanding of DevOps tooling, automation technologies and secure engineering processes. Experience developing reusable automation scripts and Infrastructure as Code artefacts. Experience leading technical implementation and design activities. Experience working across both Windows and Linux operating systems. Agile and sprint-based delivery experience would be advantageous. Experience mentoring engineers and providing technical guidance. Strong customer-facing communication and stakeholder management skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor job5G Specialists

LA International Computer Consultants Ltd
Published on

30 months
SW1A 2AH, City of Westminster, England, United Kingdom
This role has a significant impact on shaping the Mobile RAN Strategy Rate: inside IR35 Location: London or Bristol 3 days onsite 2 wfh Duration: 6 months Expert knowledge of KPI design, Network performance management. Capability to build KPI that is aligned & reflective of user experience. Expert in KPI and User experience improvement. Expert knowledge of Ericsson and Nokia counters, KPIs. Expert level hands-on experience in 5G and 5G+ investigations, parameter optimisations and E2E Investigations. Expert understanding of E2E 4G,5G, VoNR, SA, NSA, Slicing architectures and design. Expert understanding of Nokia and Ericsson vendor In depth knowledge of Mobile networks particularly 4G/5G & Public Safety functionality over LTE/5G+ with particularly deep understanding of network design, performance, and optimisation. In depth knowledge of 5G,5G+, LTE & SIP signalling, PTT (push to talk), SRTP/DTLS troubleshooting & Optimisation. Good understanding of 3GPP & ETSI specifications. Good understanding of DTLS/SRTP protocol. MANDATORY: Extensive experience in mobile telecommunications industry in the role of a performance SME with business-critical, high-availability / high-throughput systems and networks. Able to provide technical solutions, processes definition for network performance & optimisation of 4G based RAN Macro network. Proven experience in defining and understanding KPI definitions, formula and measurements of radio networks. Able to analyse in depth, drive test logs, Wireshark traces and protocol analysers traces for 4G networks. Good Knowledge of LTE parameters & timers. Familiarity with test software & devices (Nemo/TEMs/Accuver) & post processing tools (Actix). Experience of working with 3rd parties' network/IT Suppliers. Please send latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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