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Service Desk Agent 24/7 Must have an Active DV Clearance Service Desk Agent 24/7 Responsibilities Provide technical support across Microsoft products, operating systems, networks, applications and PCs. Diagnose and resolve customer incidents and technical enquiries within agreed timescales. Take ownership of customer problems and escalate complex issues to appropriate technical teams. Follow established service management processes and accurately document actions and resolutions. Maintain service levels and ensure customer expectations and SLAs are achieved. Support more complex escalations and unexpected technical problems. Monitor service performance through reporting and analysis. Maintain Known Errors, Workarounds and fixes within the knowledge database. Identify opportunities to improve service delivery and existing support processes. Share technical knowledge and effective resolutions across the Service Desk team. Service Desk Agent 24/7 Skills and Experience Previous Service Desk, IT Support or technical support experience. Experience supporting Microsoft products, operating systems, networks, applications and PCs. Strong technical troubleshooting and problem-solving skills. Experience working within structured service management processes and SLA-driven environments. Ability to take ownership of incidents through to resolution or appropriate escalation. Strong customer service and communication skills. Ability to remain effective when working under pressure. Strong team-working skills with the ability to demonstrate initiative and personal ownership. Experience documenting technical resolutions, Known Errors and Workarounds. Willingness to work fully onsite in London on the required 24/7 rotating shift pattern. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

GLF Schools is seeking a Senior Field IT Technician to provide IT support across a number of schools in the Banstead and Epsom area. As part of our wider IT team, you will work closely with experienced colleagues based across Surrey and Oxfordshire, building strong relationships with both the Central IT Team and Regional IT Partners. The role involves delivering first and second-line support to a diverse range of users, troubleshooting issues across a variety of systems, and ensuring schools receive a high-quality IT service. This is a field-based position, requiring regular scheduled visits to schools within your allocated region, alongside ad hoc and emergency support as needed. You may also be required to occasionally travel to other GLF Schools locations outside the region to support wider operational needs. This is an exciting role with a varied work stream, and we require an intelligent and enthusiastic person who can think outside the box to solve issues independently, but who can also work effectively with our wider IT and school teams. Ideally, we would like the candidate to have a minimum of 1-2 years' experience in a similar role and has experience with hardware and software, including installation, configuration and deployment. Please note: The successful candidate will need to travel between schools; therefore, a driving licence and access to your own vehicle is essential. Business mileage will be reimbursed in line with the organisations mileage policy.

At CGI, we're helping shape the future of the UK energy sector by transforming how electricity distribution networks operate, adapt and evolve. As a Senior ADMS Consultant, you'll play a pivotal role in delivering smarter, more resilient networks, guiding major transformation programmes and helping clients achieve meaningful operational improvements. You'll take ownership of complex challenges, bring fresh thinking to innovative solutions and influence strategic decisions that support the transition to a more sustainable energy future. Working alongside CGI's collaborative community of industry and technology experts, you'll have the opportunity to make a lasting impact, develop your expertise and shape your career while delivering high-value outcomes for our clients. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Senior Project Planner (BPSS Clearance) Manchester (Hybrid) £65,000 to £75,000 + Training + Development + Pension + Life Insurance An excellent opportunity awaits a project planner with strong commercial experience in the infrastructure or utilities sector, looking to develop their career within complex, high-profile programmes. This role sits within a growing consultancy offering genuine exposure, responsibility and progression. This company is a growing digital consultancy operating across major infrastructure projects, with a strong focus on the digital tools and technology they develop to strengthen project controls in highly regulated sectors. In this role you'll be embedded within a complex infrastructure project, supporting the planning function across multiple workstreams. You'll work with the wider planning and project controls team to maintain schedule integrity, ensure risk and dependencies are properly reflected in the programme, and provide stakeholders with a clear view of delivery progress. This role is hybrid, based 3 days on-site in Nottingham and 3 days remote. The ideal candidate will come from a project planning background within infrastructure or utilities. You'll be confident maintaining schedules, supporting governance frameworks and working with wider project teams to ensure programmes remain accurate and reliable. Strong Primavera P6 capability is important, alongside the ability to communicate clearly with project teams and stakeholders. The right person must be eligible for UK security clearance and meet nationality requirements due to programme sensitivity. This is a great opportunity for a planner looking to gain exposure to complex infrastructure programmes while developing their experience within a consultancy environment as the team continues to grow. The Role: *Support the maintenance of programme schedules across multiple workstreams *Assist with planning governance, standards and reporting processes *Ensure risks, dependencies and change are reflected within project schedules *Support scenario modelling and schedule reviews *Provide planning updates and reporting to project teams and stakeholders *Hybrid role based 3 days per week in Manchester The Person: *Project planning background within infrastructure or utilities environments *Experience working with project schedules within complex programmes *Comfortable working with project teams and supporting planning processes *Strong commercial Primavera P6 experience *Keen to develop within a project control or planning environment *Must be eligible for BPSS Clearance Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Senior Systems Engineer Thornbury, Bristol Hybrid - 3 days a week onsite (Commutable from Bristol, Newport, Cardiff, Gloucester, Stroud, Cheltenham, Bath and Weston-super-Mare) £70,000 - £80,000 + Bonus + Hybrid Working + Training and Development + Progression + Chartership and INCOSE Support Are you a Senior Systems Engineer or Systems Engineering Consultant looking to lead technically complex client work across defence, nuclear, space and other regulated environments? This is an excellent opportunity to join an established independent Systems Engineering consultancy where you will lead high-value work packages, influence major programmes and become a trusted technical partner to government and industrial customers. The business delivers projects across the complete systems-engineering lifecycle, from research and concept development through to requirements, architecture, integration, verification and acceptance. Continued growth and increasing demand have created an opportunity for an experienced consultant to strengthen its senior delivery capability. In this role, you will independently lead client engagements, shape systems-engineering strategies and coordinate multidisciplinary technical activity. You will work with senior stakeholders to understand ambiguous problems, establish a structured approach and deliver clear, defensible engineering outcomes. You will also receive internal and external training, support towards professional accreditation and the opportunity to develop further responsibility across technical leadership, mentoring and client delivery. The Role: - Lead client-facing Systems Engineering across complex, regulated programmes - Shape concept studies, requirements, architecture and system-development strategies - Lead modelling, analysis, integration, V&V and acceptance activities - Own technical work packages, delivery plans and senior stakeholder relationships - Support and mentor developing Systems Engineers and Consultants The Person: - Extensive Systems Engineering experience across several lifecycle stages - Background within defence, nuclear, aerospace, space or another regulated sector - Able to independently lead technical work and resolve ambiguous client requirements - Strong communication and stakeholder-management capability - CEng, ASEP, CSEP or similar professional recognition beneficial Experience with requirements-management and architecture tools such as DOORS, SysML, MODAF, NAF, Rhapsody or Enterprise Architect would be advantageous. Hybrid working will normally involve three days each week split between the Thornbury office and client sites. Requirements will vary by assignment, with some projects needing greater client-site attendance during their early stages. Travel is paid, and relocation support is available for suitable candidates. Applicants must hold a driving licence and be willing to travel. Due to the security requirements of the available programmes, applicants must be sole UK nationals and eligible to obtain UK Security Clearance. Existing SC or DV clearance would be advantageous. Reference Number: BBBH280376 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

At CGI, we help organisations accelerate digital transformation through innovative, scalable technology solutions that deliver measurable business value. As a Senior Solution Architect, you will play a leading role in shaping complex application and cloud transformation programmes for key clients. Working in a collaborative and forward-thinking environment, you'll combine strategic architecture expertise with stakeholder engagement and bid leadership to deliver impactful solutions that drive client success. This is an exciting opportunity to influence large-scale transformation initiatives, support business growth, and work alongside experts who value innovation, ownership, and continuous professional development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential.

At CGI, we're helping transform public services through innovative, secure and scalable digital solutions that make a meaningful difference to communities across the UK. As a Senior Java Software Engineer, you'll play a key role in delivering cloud-native applications that improve services and create lasting value for our clients. You'll have the opportunity to take ownership of complex engineering challenges, bring fresh ideas to modern technology solutions and help shape technical excellence across our teams. Working alongside talented professionals in a collaborative, supportive environment, you'll be empowered to innovate, share your expertise and develop your career while contributing to high-impact public sector programmes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but will require working on client site in Swansea 3 days per week.

CGI is looking for a Senior Solution Architect to shape the technical direction of major public and private sector digital transformation programmes. Working closely with client and CGI teams, you'll turn strategic business needs into secure, scalable and resilient solutions that deliver lasting outcomes. You'll take ownership of high-level architecture, influence critical technology decisions and bring creative thinking to complex integration and transformation challenges. As a trusted technical leader, you'll connect business and technology stakeholders, guide multidisciplinary teams and help ensure solutions move successfully from design through delivery. You'll be supported by CGI's collaborative community of experts while building your career across future client engagements and transformation programmes throughout the UK. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a client-facing role, requiring regular attendance in Belfast, typically 1–2 days per week. Depending on the assignment, you may also be required to attend other CGI or client locations across the UK.

Senior Field Application Engineer £65,000 - £75,000 + 36 Days Holiday + Private Medical Insurance + Pension + More Benefits Crawley - Hybrid (3 days per week) Are you an experienced engineering leader with a strong background in LCD displays, HMI solutions and embedded systems, looking to take ownership of EMEA customer success, lead a growing technical team, and play a pivotal role in securing high-value business across Europe? This is an exciting opportunity to join a global technology business at the forefront of display, HMI and embedded solutions. Working across multiple international teams, you will take responsibility for supporting existing customers, driving engineering excellence and helping secure new business opportunities throughout the EMEA region. In this customer-facing leadership position, you will act as the primary engineering contact for the region, supporting both standard and custom projects. You will work closely with sales teams, customers and internal stakeholders to deliver innovative technical solutions, improve customer retention and maximise project success. The ideal candidate will have strong technical expertise across LCD displays, HMI hardware and embedded systems, combined with proven leadership skills and a customer-first approach. This role offers extensive international exposure, the opportunity to build and develop an FAE team, and genuine influence over the future growth of the business. The Role: Lead engineering support for EMEA customers across standard and custom projects Provide pre-sales technical support, demonstrations and solution development Drive customer retention and support product lifecycle management activities Manage engineering projects, forecasting and technical documentation Support the sales function to achieve a high RFQ win rate The Person: Experience with LCD display technologies Strong knowledge of HMI hardware and related technologies Background in embedded systems using x86 and ARM architectures Experience with Linux, Windows and/or Android environments Customer-focused with excellent stakeholder management skills Previous leadership or team management experience desirable Reference number:BBBH280803 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job title: AI Engineer Contract: 12 months Location: London (hybrid) The Role We are seeking a highly skilled AI Engineer with hands-on experience in building AI-powered software solutions using GitHub Copilot, Claude Code, and modern Large Language Models (LLMs). The ideal candidate will leverage AI-assisted development tools to accelerate software delivery, automate engineering workflows, and build intelligent applications utilizing agentic AI frameworks, code generation, and enterprise AI platforms. The candidate should possess strong software engineering fundamentals along with expertise in integrating AI models into real-world applications and driving developer productivity through AI-assisted coding solutions. Your responsibilities: * Design, develop, and deploy AI-powered applications using LLMs and Generative AI technologies. * Build engineering solutions leveraging GitHub Copilot, Claude Code, OpenAI, Azure OpenAI, Anthropic Claude, and related AI platforms. * Develop AI agents, copilots, and workflow automation solutions for enterprise use cases. * Create retrieval-augmented generation (RAG) solutions using vector databases and knowledge repositories. * Design and implement prompt engineering frameworks and evaluation mechanisms. * Integrate AI services with enterprise applications using APIs, microservices, and cloud-native architectures. * Build automated coding assistants, developer productivity tools, and intelligent software engineering workflows. * Collaborate with business and technical stakeholders to identify AI-driven opportunities and translate them into scalable solutions. * Establish best practices for AI governance, security, model monitoring, and responsible AI implementation. * Mentor development teams on effective usage of AI-assisted development tools. Your Profile Essential skills/knowledge/experience: AI & Generative AI * Strong experience with Large Language Models (LLMs) and Generative AI. * Hands-on experience with: o GitHub Copilot o Claude Code o OpenAI GPT Models o Azure OpenAI Services o Anthropic Claude APIs * Prompt Engineering and Prompt Optimization. * Agentic AI frameworks such as: o LangChain o LangGraph o CrewAI o AutoGen o Semantic Kernel Software Development * Strong programming expertise in: o Python o JavaScript/TypeScript o C# or Java * Experience building RESTful APIs and microservices. * Knowledge of software design patterns and scalable application architecture. AI Application Development * Retrieval-Augmented Generation (RAG) * Vector databases: o Pinecone o ChromaDB o Weaviate o Azure AI Search * Embedding models and semantic search. * Model evaluation and observability. Desirable skills/knowledge/experience: * Azure, AWS, or Google Cloud Platform. * CI/CD pipelines using GitHub Actions, Azure DevOps, or Jenkins. * Docker and Kubernetes. * Infrastructure as Code (Terraform preferred). LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Senior Quantity Surveyor (Site Based) Location: India Queens Substation, St Austell, Cornwall Contract Type: Contract (Inside IR35) Rate: Up to £600 per day Start Date: ASAP Hours: 45 hours per week (Site Based) The RoleWe are seeking an experienced Senior Quantity Surveyor to provide commercial leadership on a major substation project at India Queens, Cornwall. Working closely with the Project Manager and wider delivery team, you will take ownership of all commercial activities across the project lifecycle, ensuring robust cost control, contract compliance, change management, and financial reporting. This is a site-based position requiring a commercially focused professional with a strong background in power, utilities, transmission, distribution, substations, or major infrastructure projects. Key ResponsibilitiesLead all commercial and quantity surveying activities on-site. Manage project budgets, cost forecasts, valuations, and cashflow. Administer contracts and manage compensation events, variations, and change control. Prepare and negotiate subcontract packages and manage subcontractor accounts. Produce accurate cost/value reconciliation reports and financial forecasts. Monitor commercial performance and identify project risks and opportunities. Support the delivery team with contractual and commercial advice. Manage applications for payment, assessments, and final accounts. Ensure compliance with contractual requirements and internal governance procedures. Build and maintain strong relationships with clients, suppliers, and project stakeholders. RequirementsProven experience as a Senior Quantity Surveyor within power, utilities, energy, civil engineering, or major infrastructure projects. Previous experience working on substations, transmission, distribution, or National Grid projects. Strong understanding and practical application of NEC contracts. Experience managing subcontractor accounts, change control, and final accounts. Excellent commercial awareness and stakeholder management skills. Ability to operate independently in a site-based commercial lead role. Relevant Quantity Surveying qualification or equivalent commercial background. Desirable ExperienceNational Grid project experience. High Voltage (HV) substation experience (132kV-400kV). Major infrastructure, energy transition, or power sector projects. Exposure to principal contractor environments. What's on OfferLong-term contract opportunity. Up to £600 per day Inside IR35. Major UK energy infrastructure project. Immediate start available. Opportunity to play a key role on a high-profile substation development. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales