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IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London's most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. Understand the role of technology in the provision of education and learning. Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). Identify, document, and define critical services / processes and associated KPIs to be measured. Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. Provide technical escalation support and/or assist IT colleagues in troubleshooting faults To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. IT Management & Leadership IT Support environment (2nd & 3rd line support) ITSM tools and methodology ITIL practice and methodology Team Management (including Matrix Management of staff) Supporting diverse / remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune / JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. Strong leadership ability and team spirit with a can-do attitude. Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

Solutions Architect Designer Our Client a Telecoms company is looking to recruit a seasoned professional who has at least 5 to 10 years experience as a Solutions Architect Designer. You will be involved in developing and implementing systems architecture designs that will meet business needs. The Solution Designer's responsibilities include designing innovative solutions based on business requirements, creating functional specifications, assessing the current software systems in place in order to identify areas in need of improvement, and overseeing development teams. Participating and leading on projects where analysis of systems or data requires an in-depth evaluation of complex business process, system process, and industry standards. Designing technology solutions by modelling requirements and applying standard application methodology best practices. Resolving technical problems as they arise. Continually researching current and emerging technologies and proposing changes where needed. Maintain & update Enterprise Architecture documentation. Building and integrating information systems to meet the company's needs. Assessing the systems architecture currently in place and working with the Enterprise Architect to recommend solutions to improve it. Informing various stakeholders about any problems with the current technical solutions being implemented. Assessing the business impact that certain technical choices have. Providing updates to stakeholders on product development processes. Manage Stakeholder expectations regarding appropriate milestones and deadlines. Providing supervision and guidance to development teams. Ensuring IT Security standards are incorporated by design, ensuring compliance to the required standards (ISO27001) and supporting improvement initiatives and protecting the business from risks arising from data loss. To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers Proven experience in engineering and software solution design. In-depth understanding of integration techniques & modern coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. The Client is located close to Reading – so ideally you will be living within 60 minutes commuting distance. You will be working from home remotely for 2 to 3 days a week – and/or working from the office 2 days a week. The salary for this role will be in the range £75K - £90K plus benefits. Do send your CV to us for this exciting position in Word format along with your salary and availability.

3 Level Treasury Systems Support with FIS Integrity Treasury Application Our Client is looking to recruit a Level 3 Treasury Systems Specialist will be responsible for the configuration, integrity, and controlled evolution of the Treasury Management System and its integrations, ensuring that all system changes are delivered safely, efficiently, and aligned to Treasury requirements. Technical Platform Management & Treasury System Integrity. Ensures integrity, resilience, and controlled operation of the Treasury platform, safeguarding payment execution, liquidity visibility, risk processing, and accounting accuracy.  Configure and maintain FIS Integrity TMS workflows, parameters, and reference data  Manage integration architecture across banks, trading platforms, ERP, and market data providers  Ensure system configuration aligns with Treasury processes, control standards, and SaaS constraints  Maintain technical documentation and configuration baseline to support audit and traceability Complex Issue Resolution & Treasury Risk Containment Contains and resolves high impact issues that threaten Treasury operational integrity, financial risk exposure, or regulatory compliance.  Diagnose and resolve high‑severity system and integration issues  Perform cross‑system root‑cause analysis covering data, configuration, and integration layers  Implement corrective and preventative actions to reduce recurrence of Treasury‑impacting incidents  Analyse incident trends to strengthen platform resilience and reduce operational risk Release & Regression Governance with Treasury Assurance Protects Treasury outcomes during change by ensuring releases are safe, controlled, and aligned to business risk.  Define regression testing scope based on Treasury risk and process criticality  Validate system changes prior to release against technical and control criteria  Approve production deployments and technical release readiness Ensure release execution meets governance, audit, and SaaS requirements Controls, Configuration & Audit Governance Ensures Treasury systems remain audit ready, controlled, and compliant with segregation of duties and access policies.  Maintain configuration standards and SoD controls  Monitor system access and privileged configuration changes  Support internal and external audits with traceable configuration and change evidence  Ensure ongoing compliance with Company control and governance framework Enhancements & Project Delivery Supporting Treasury Outcomes Delivers platform enhancements that improve Treasury efficiency, accuracy, and control without introducing operational risk.  Deliver system enhancements and configuration improvements  Support Treasury projects and platform upgrades  Translate approved functional requirements into robust system design aligned to SaaS constraints The role operates as the second line of defence for Treasury technology risk, safeguarding platform integrity and ensuring that system design, change, and configuration do not introduce financial, regulatory, or operational exposure to Treasury. :  System configuration supports business processes accurately  Changes are delivered safely without introducing risk  Integrations operate reliably across all connected systems  System behaviour is consistent and auditable  Release cycles are governed and aligned to Treasury operations The role acts as the technical control layer of the platform, ensuring that all system changes meet both operational and regulatory requirements. Must have the following:  1-2 years' experience 2nd/3rd Line Support capacity in FIS Integrity  Strong configuration and data model knowledge  Strong Treasury business operation understanding  Advanced SQL capability  Integration experience (APIs, SWIFT, SFTP, ERP)  Experience with SaaS release models Desirable  Experience with ATS or equivalent frameworks  Custom reporting and data modelling experience  Exposure to global Treasury implementations Qualifications  Degree in IT, Engineering, or Finance  Vendor certifications preferred This is a hybrid position with 3 days a week in the office in Central London. The salary will be in the range £80K - £100K. Do send your CV to us in Word format along with your salary and notice period.

Senior Technical Java and C# .net Software Developer We are currently recruiting a Java with C# .net Senior Software Developer – who can be the lead in the team. You must have at least 5 to 7 years proven track record of developing software with Java and C# .net framework coupled with SQL Server. Ability to own and drive forward Omni channel technical solutions and technical architecture from an IT perspective (with direction from Head of IM, Consumer & Brands) o Ownership of FM Digital Technical architecture including the ongoing review of overall FM Omni technical design, structure and future-fit. Project lead on any future re-platforming for FM.com. o To be the technology lead managing the 'day to day' from a technical perspective o Ensure all technical solutions are best-in-class, future-proofed and align to the wider DBIM vision / strategy (e.g. liaise with wider IM on Security, release processes etc) § For example for the FM global single customer view project, the role would provide all technical advice on architecture, user stories, technical specs and DB IM sign-offs Technical lead for all 3rd party solution providers: a) Salesforce b) Booking Bug c) Shopify. Ensure that all OmniChannel products are working together/integrated as needed to allow single consumer tracking and global database. o Technical lead for China Retail Salesforce integration / WeChatify / Social CRM o Data Management Platform (DMP) technical lead o B2B FMJ / FMD Management CRM (India) technical lead to work with DBIM to ensure that project is delivered + technical specification. o Salesforce Service and Marketing Cloud technical lead to take technical ownership for the delivery of new projects / enhancements o Technical leader to create technical architecture documentation, listing the technical stack of the FM.com suite of applications (front and back end). o Technical Leader to highlight components at security, warranty, support, IM policy risk. o Technical Leader to prepare a plan for short and long term to alleviate / eradicate highlighted risks of the technical stacks. o Alignment of FM Omnichannel technical projects / scope to ensure business, cost and technology efficiencies in conjunction with China and US technical leads · Lead development efforts and deliverables on complex solutions within an Agile framework · Provide strong oversight and ownership of coding efforts, and technical solutions · Contribute to the development of system components as needed · Accountable for solving for all technical aspects and delivery · Serve as an escalation point for technical impediments · Accountable for the articulation of the solutions, to various levels · Delegate structured assignments and monitor the progress · Develop and ensure development standards and practices are adhered to by the development team, i.e. DevOps, coding, code management, and documentation · Provide solutions based on strong technical acumen and technical currency in a variety of technologies · Exposure to Mobile and Cloud application platforms · Ensure the technical activities are aligned with approved architectural designs. · Create technical and strategy documents to articulate the solutions and guide implementations as needed to meet requirements. · Develop strong technical application and product knowledge across the Omni channel portfolio. · Challenge our technology partners and vendors to derive maximum value. · Evaluate vendor solutions and work with vendors as necessary · Provide guidance to onshore, offshore, and near shore development service providers as necessary · Provide strong retail business acumen, and customer focus. · Provide governance for troubleshooting complex system issues as necessary · Develop or contribute to business cases, roadmaps and proposals which may include presentations to senior management. · Collaboration with Business, Technical, and Security Architects, to manage risk identification and risk mitigation tactics associated with the designs. Role-specific knowledge: · 5+ years of senior technical lead. · 5+ years of strong hands-on experience as a developer working on JAVA or .NET Framework standards and technologies - C#.NET, ASP.NET, AngularJS, SQLServer, Web Services, Cloud Platforms, AJAX, JQUERY, XML/JSON, HTML, CSS · Retail / digital technology experience is essential · Experience in SalesForce Service and Marketing Clouds · Safety Knowledge: · Provides a consistent outstanding role model in relation to safety practices with a deep understanding of the importance of safety This is a 6 month contract assignment based in the London. Rate is negotiable and will be in the range £450 to £500 per day. Please send your CV to us in Word format along with your daily rate and availability.

Full Stack Dot Net Software Developer Our Client is an established leader in the travel industry. They are looking to recruit a full stack Dot Net Software Developer to work on a major transformation programme for this award-winning Luxury Travel Company. Projects will include designing and implementing web based tools to automate operational tasks and improve accuracy of pricing and management information and web site enhancements. We are seeking an individual who is looking to take on the technical design and implementation of technical solutions for the business. The Client works with a number of third party suppliers and the candidate will also liaise and work closely with our vendors to help deliver solutions, as required. Depending on your expertise you will have the opportunity to take on the management of projects involving multiple stakeholders and vendors. You will be responsible for: Design and implementation of web based tools to automate a variety of business processes Implementation of enhancements to the company website (built on Umbraco) Interfacing with business systems and data warehouse to implement the required functionality Analysing and identifying ways to automate processes working alongside the business lead Designing and validating the technical suitability of proposed solutions including database design and software approaches proposed by vendors Taking on complex business change projects that involve multiple stakeholders and suppliers Potential for managing suppliers tightly to ensure delivery of our requirements within budget and on time Risk and issue management to ensure a pro-active approach is taken to managing these Skills and Experience: At least, 3-5 years commercial experience with specific retail Travel Industry domain knowledge Track record of delivering projects involving in-house resources and/or third party suppliers Ability to design and architect technical solutions to complex business problems Full Stack development experience (ASP.NET, C#, HTML, CSS, JavaScript, JQuery, ReactJS, AngularJS, MS SQL Server) CMS experience e.g. with Umbraco Continuous Delivery skills, tools and techniques (e.g. Git, Github, Jenkins, Docker, Vagrant, Chef, Puppet, Selenium, etc.) Familiar with Azure cloud services & setting up/managing resources/deploying apps Experience in implementing business process automation Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger PowerBI, PowerQuery, Dax & M Other API messaging formats e.g. JSON, XML, SOAP Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) A positive and cooperative individual who will work effectively across departments and within a team Ability to understand and document business requirements This is an exciting new role at this organisation – salary range £50K - £65K. The company is based in London. Please send your CV to us in Word format along with your salary and availability.

2 Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: Bachelor's degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.

Full Stack Dot Net Software Developer Our Client is an established leader in the travel industry. They are looking to recruit a full stack Dot Net Software Developer to work on a major transformation programme for this award-winning Luxury Travel Company. Projects will include designing and implementing web based tools to automate operational tasks and improve accuracy of pricing and management information and web site enhancements. We are seeking an individual who is looking to take on the technical design and implementation of technical solutions for the business. The Client works with a number of third party suppliers and the candidate will also liaise and work closely with our vendors to help deliver solutions, as required. Depending on your expertise you will have the opportunity to take on the management of projects involving multiple stakeholders and vendors. You will be responsible for: Design and implementation of web based tools to automate a variety of business processes Implementation of enhancements to the company website (built on Umbraco) Interfacing with business systems and data warehouse to implement the required functionality Analysing and identifying ways to automate processes working alongside the business lead Designing and validating the technical suitability of proposed solutions including database design and software approaches proposed by vendors Taking on complex business change projects that involve multiple stakeholders and suppliers Potential for managing suppliers tightly to ensure delivery of our requirements within budget and on time Risk and issue management to ensure a pro-active approach is taken to managing these Skills and Experience: At least, 3-5 years commercial experience with specific retail Travel Industry domain knowledge Track record of delivering projects involving in-house resources and/or third party suppliers Ability to design and architect technical solutions to complex business problems Full Stack development experience (ASP.NET, C#, HTML, CSS, JavaScript, JQuery, ReactJS, AngularJS, MS SQL Server) CMS experience e.g. with Umbraco Continuous Delivery skills, tools and techniques (e.g. Git, Github, Jenkins, Docker, Vagrant, Chef, Puppet, Selenium, etc.) Familiar with Azure cloud services & setting up/managing resources/deploying apps Experience in implementing business process automation Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger PowerBI, PowerQuery, Dax & M Other API messaging formats e.g. JSON, XML, SOAP Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) A positive and cooperative individual who will work effectively across departments and within a team Ability to understand and document business requirements This is an exciting new role at this organisation – salary range £55K - £60K. The company is based in London. Please send your CV to us in Word format along with your salary and availability.

Front and Backend C# Dot Net Javascript Software Developer with Umbraco Our Client is an established leader in the travel industry. They are looking to recruit a Full Stack Dot Net Software Developer to work on a major transformation programme for this award-winning Luxury Travel Company. Projects will include designing and implementing web based tools to automate operational tasks and improve accuracy of pricing and management information and web site enhancements. We are seeking an individual who is looking to take on the technical design and implementation of technical solutions for the business. The Client works with a number of third party suppliers and the candidate will also liaise and work closely with our vendors to help deliver solutions, as required. Depending on your expertise you will have the opportunity to take on the management of projects involving multiple stakeholders and vendors. You will be responsible for: Design and implementation of web based tools to automate a variety of business processes Implementation of enhancements to the company website (built on Umbraco) Interfacing with business systems and data warehouse to implement the required functionality Analysing and identifying ways to automate processes working alongside the business lead Designing and validating the technical suitability of proposed solutions including database design and software approaches proposed by vendors Taking on complex business change projects that involve multiple stakeholders and suppliers Potential for managing suppliers tightly to ensure delivery of our requirements within budget and on time Risk and issue management to ensure a pro-active approach is taken to managing these Skills and Experience: The Client would ideally like to see some experience with specific retail Travel Industry domain knowledge Track record of delivering projects involving in-house resources and/or third party suppliers Ability to design and architect technical solutions to complex business problems Full Stack development experience (ASP.NET, C#, HTML, CSS, JavaScript, JQuery, ReactJS, AngularJS, MS SQL Server) CMS experience e.g. with Umbraco – experience of Umbraco would be a plus Continuous Delivery skills, tools and techniques (e.g. Git, Github, Jenkins, Docker, Vagrant, Chef, Puppet, Selenium, etc.) Familiar with Azure cloud services & setting up/managing resources/deploying apps Experience in implementing business process automation Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger PowerBI, PowerQuery, Dax & M Other API messaging formats e.g. JSON, XML, SOAP Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) A positive and cooperative individual who will work effectively across departments and within a team Ability to understand and document business requirements This is an exciting new role at this organisation – salary range £50K - £65K. The company is based in London. Please send your CV to us in Word format along with your salary and availability.