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Junior Project Manager with Applications Our Client is looking to recruit a Junior Project Manager with at least 3 to 5 years experience in IT having come up the ranks from a Business Analyst or a Software Developer. For this role the Client is keen to recruit a Project Manager with knowledge of working a variety of applications - as this role will will focus on application development. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level would be very useful. A minimum of 3 to 5 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. Any experience of working in the educational sector on education projects would be very handy. There will be some UK travel required and international travel is possible in future. Milton Keynes base and must be within easy commute. The salary for this role is expected to be in the range £35K - £45K – although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your salary and availability.

Infrastructure Project Manager Our Client is looking to recruit an Technical Infrastructure Project Manager with at least 7 to 10 years solid expertise to manage and oversee the technical processes, enhancements, upgrades and installation of new software and processes. Must be someone who has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. Must be able to travel across UK, Europe and Asia occasionally. The role will be based in Milton Keynes. The rate for the role will be in the range £450 - £500 per day. Please send your CV to us in Word format along with your salary and availability.

Software Engineer Our Client is looking for a Software Engineer with at least of 5 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Your expertise must include design and development experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to MSFT suites, Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. A degree in computer science, software engineering, or a related field is required. Technical skills: In-depth knowledge and experience in programming, administrating, configuring, and integrating using/with MS Office/MS Office 365 suite, SharePoint Online, Power Apps/Power Automate, GitHub, MS Teams, etc. In-depth knowledge & development experience using Azure integration tools like Data factory, Logic Apps, etc. Along with knowledge of utilizing Azure SQL Server, Data lake, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Knowledge and some experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, etc. Knowledge and some development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The Client is based in Trumbull CT USA – this is a remote role ideally from London UK. The salary will be in the range £60K - £90K. Please send your CV to us in Word format along with your salary and availability.

Project Manager with Applications Our Client is looking to recruit a seasoned Project Manager with at least 5 to 8 years experience in IT having come up the ranks from a Business Analyst or a Software Developer. For this role the Client is keen to recruit a Project Manager with knowledge of working a variety of applications - as this role will will focus on application development and the crossover to technology and infrastructure. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level would be very useful. A minimum of 5 to 8 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. Any experience of working in the educational sector on education projects would be very handy. There will be some UK travel required and international travel is possible in future. Milton Keynes base and must be within easy commute. This is an exciting new role - and the chance to join an expanding team and the Client is keen to recruit a Project Manager with a variety of skills and to be flexible in the type of projects that you will be involved with. The salary for this role is expected to be in the range £45K - £60K – although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your salary and availability.

Junior Infrastructure Project Manager Our Client is looking to recruit an Junior Technical Infrastructure Project Manager with at least 3 to 5 years expertise to manage and oversee the technical processes, enhancements, upgrades and installation of new software and processes. Must be someone who has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. Must be able to travel across UK, Europe and Asia occasionally. The role will be based in Milton Keynes. The salary for the role will be in the range £35K - £40K per annum plus Benefits. Please send your CV to us in Word format along with your salary and availability

Embedded Software Engineer Witney, Oxfordshire Hybrid - 3 days a week on-site (Commutable from Oxford, Carterton, Burford, Chipping Norton, Faringdon, Abingdon, Kidlington and Swindon) £40,000 - £60,000 + Specialist Training + Technical Progression + High Ownership + Hybrid Working Are you an Embedded Software Engineer with experience in C, C++ or Ada looking to develop safety-critical technology for next-generation autonomous systems? This is an excellent opportunity to join an early-stage, mission-led engineering business developing embedded safety and runtime-monitoring technology for autonomous aerospace and defence platforms. The company is expanding its specialist software and verification teams, offering you significant technical ownership and the opportunity to help take their technology from a proven prototype through to enterprise deployment. In this role, you will design and develop high-integrity embedded software, build runtime safety and monitoring components and contribute to certifiable software architecture. You will work closely with verification and certification engineers to support future DO-178C DAL A/B objectives. Specialist training in SPARK Ada will be provided. Previous safety-critical or aerospace experience would therefore be beneficial but is not essential for an accomplished embedded engineer who wants to move into this field. The Role: *Design and develop embedded software for autonomous systems *Build runtime-safety, monitoring and fail-safe functionality *Contribute to high-integrity software architecture, integration and V&V *Support certification-focused development against DO-178C DAL A/B objectives The Person: *Strong embedded or real-time software engineering experience *Commercial experience with C, C++, Ada or a comparable low-level language *Understanding of software design, integration and verification *Safety-critical, regulated or aerospace experience beneficial but not essential Hybrid working with a minimum of three days per week onsite in Witney, normally Tuesday to Thursday. Candidates must be eligable for SC Clearance. Reference Number: BBBH280346A Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Embedded Software Test Engineer Witney, Oxfordshire Hybrid - 3 days a week on-site (Commutable from Oxford, Carterton, Burford, Chipping Norton, Faringdon, Abingdon, Swindon and Cirencester) £50,000 - £60,000 + Hybrid Working + SPARK Ada Training + Formal Methods Exposure + Technical Ownership Are you an Embedded Software Test Engineer or Software Verification Engineer from a safety-critical or regulated environment looking to work on technology that will enable safe, certified autonomous flight? This is an excellent opportunity to join a growing specialist autonomy-assurance business, where you will help shape the verification of embedded software used across flight-critical control, runtime safety and mission-assurance systems. Founded to solve one of the biggest barriers to autonomous-system adoption the company works alongside major aerospace, defence and autonomy organisations. It is now expanding rapidly as demand grows across autonomous aviation, drones and next-generation vehicles. In this role, you will define verification strategies, develop test frameworks and conduct requirements-based verification and validation. You will also produce traceable certification evidence and apply advanced techniques including automated testing, fuzz testing, fault injection and Monte Carlo simulation. This role would suit someone with software V&V experience gained within aerospace, defence, automotive, rail, medical devices or another regulated engineering environment. Direct DO-178C, DAL A/B and aerospace experience would be beneficial but is not essential. The Role: * Define verification strategies for safety-critical embedded software and systems * Develop test frameworks, verification plans and certification evidence * Deliver requirements-based V&V, traceability and compliance documentation * Conduct integration, system and qualification testing using advanced verification techniques The Person: * Software verification and validation experience within a safety-critical or regulated environment * Experience with requirements-based testing, traceability and compliance documentation * Knowledge of embedded systems and real-time software * DO-178C, DAL A/B, formal methods or aerospace experience beneficial but not essential Hybrid working with a minimum of three days per week onsite in Witney, normally Tuesday to Thursday. Candidates must be eligable for SC Clearance. Reference Number: BBBH280345A Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 and 3 line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 and 3 line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Remuneration Competitive salary Contributory pension scheme Private healthcare Life assurance School fee discount Professional development 25 days holiday (pro-rata'd to part time) You will be based between 2 schools in Milton Keynes. The salary will be circa £28K - £30K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

We are looking for an experienced Azure Integration Engineer/Architect with a strong track record of designing and delivering enterprise-scale integration solutions. The individual should have extensive hands-on experience with Azure Integration Services, including Logic Apps, Azure Functions, Service Bus, API Management, and REST APIs, alongside a deep understanding of integration patterns and system-to-system connectivity. Key skills required include: * Azure Integration Services (Logic Apps, Functions, Service Bus, Event Grid, API Management) * Enterprise integration architecture and design * API development, management and integration * System-to-system integration across complex application estates * Azure-native solution design and implementation * DevOps and CI/CD pipelines for automated deployment and release management * Strong troubleshooting and problem-solving capabilities within integration environments * Experience delivering integration programmes within large and complex organisations * Understanding of security, governance and best practices for cloud-based integrations * Ability to work across business and technical teams to gather requirements and deliver solutions Ideal experience: * Proven delivery of complex Azure integration solutions in enterprise environments * Hands-on engineering capability rather than purely architectural oversight * Experience modernising legacy integrations and implementing cloud-native approaches * Ability to hit the ground running with minimal onboarding * Strong stakeholder engagement and communication skills Location: 2-3 days a week, commutable from London & Berkshire IR35: Outside IR35 Rate: Approx £500 per day Start date: ASAP Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

IT Director We offer leading-edge capability, technology and innovation to enable companies to take products into clinical trials and provide clinical, process development, manufacturing, regulatory, health economics and market access expertise. Our aim is to make the UK the most compelling and logical choice for UK and international partners to develop and commercialise these advanced therapies. Leadership of the IT group to service external and internal customers. Our Client is seeking to recruit an IT Director with exceptional credentials and expertise in setting up the planning and strategy framework for the company going forward. You will have at least 10 years expertise at a senior level. Key Accountabilities: • Working with the CFO and Operational leaders set the strategy and objectives • Select the right people, develop, and coach the team • Support internal customers through effective business partnering • Deliver IT services to customers/collaborators resident at the company locations including access/integration to Company business systems and infrastructure (communication/hardware) • Ensure security of data and systems balancing effectiveness with the need for collaboration internally and with customers • Deliver continuous improvement of services for internal and external stakeholders and Collaborators • Ensure IT Services and are delivered efficiently and effectively • Manage delivery of services within the agreed budget Required Experience: • A minimum of ten years' experience leading IT at a senior management level • Track record of delivering results quickly • Experience in delivering IT services to customers • Work in a GMP or highly regulated environment Preferred Experience: • Experience of agile product development • Experience of Lean Six Sigma • Infrastructure delivery (networking, hardware) to customers • Experience with data science project delivery Knowledge / Skills / Competencies: • Highly motivated, pragmatic, and practical to support the mission of the Company to accelerate the development of a commercial cell and gene-based therapy industry in the UK. • High level interpersonal, communication (oral and written) skills. • Resilient, with the ability to manage multiple and varied tasks and prioritise workload within a fast-paced professional environment, with a strong attention to detail. • Flexible and pragmatic, able to learn quickly and respond flexibly to project needs and priorities. • Project ownership and pride in its delivery. • Ability to work well under pressure, to work independently and to be able to take the initiative when completing tasks. • Ambitious, collaborative, driven. • Comfortable operating autonomously once goals and objectives are set. • Able to evaluate complex situations and find solutions for them in a professional manner. • Ability to quickly establish credibility and build rapport and trust. • Proven ability to engage constructively with colleagues at all levels across different departments to deliver objectives and to respond to a wide range of customer and management needs. • Proven diplomacy skills with diverse groups of internal and external stakeholders. • High degree of motivation, problem solving skills and innovative thinking. • A good team player with a hands-on approach, and adaptable to new challenges. • A positive attitude towards learning, personal and professional development. • Keeps up to date with professional knowledge, expertise, and best practice. • Willingness to travel. • Proven coaching/mentoring ability. • Strong presentation skills. • Sincere and secure - accepts own mistakes - prioritises team over personal goals. • Driven and proactive - goes above and beyond the call of duty to achieve company results. • Astute and persuasive - leads and inspires colleagues. • Strong influencing and leadership skills. Understands influencing, stakeholder management and negotiation strategies. The Client is ideally seeking someone from a Pharmaceutical or Bio Science background and who understands how to work with the government and government funding. This position will manage 15 people within the IT team. Qualifications: Degree level qualification MBA preferred IT qualifications preferred but not essential Location and Travel: • Contracted location Stevenage • Ability to travel to Company locations The role will be based near Stevenage with hybrid working. The rate will be competitive - circa £1000 per day. This will be a 12 month contract assignment. Please send your CV to us in Word format along with your rate and availability.

Control Systems Engineer (R&D) Adlington, Cheshire - Site based, with 1 day working from home per week after probation £55,000 to £70,000 depending on experience + Great Benefits Excellent opportunity for a Control Systems Engineer with strong Siemens PLC programming and motion control experience to take ownership of projects developing bespoke manufacturing machinery. This well-established engineering and manufacturing business designs and builds specialist machinery for customers worldwide. They are looking for an electrically biased Control Systems Engineer to join their in-house R&D team, developing new machinery and improving existing systems. In this role, you will develop PLC, HMI, multi-axis servo motion control and safety software, alongside electrical schematics and technical documentation. You will take projects from concept and design through programming, testing and commissioning, working closely with mechanical engineers, customers and suppliers. The position also involves fault-finding, upgrades and occasional UK and international travel to support commissioning and training. The ideal candidate will have a manufacturing background, strong Siemens PLC programming skills and hands-on experience with motion control and HMI development. An electrical bias is essential, with exposure to Mitsubishi systems advantageous. Experience working within an in-house machinery design and build environment would be particularly well suited. This is a fantastic opportunity to join an established manufacturer in a varied R&D position, where you can see your ideas progress from initial concept through to working machinery used by customers worldwide. The Role: Develop PLC, HMI, multi-axis servo motion control and safety software for bespoke machinery. Produce electrical schematics and supporting technical documentation. Deliver projects through design, programming, testing, commissioning and training. Collaborate with mechanical engineers, suppliers and customers to develop and improve control systems. Carry out fault-finding, upgrades and remote technical support. Investigate and integrate new technologies into machinery designs. Based in Adlington, with UK and international travel as required. The Person: Control Systems Engineer with a manufacturing background and strong electrical knowledge. Strong Siemens PLC programming experience. Experience with multi-axis servo motion control and HMI development. Ideally experienced within an in-house machine manufacturing or machinery design and build environment. Exposure to Mitsubishi control systems would be advantageous. Understanding of machinery safety and functional safety requirements. Relevant Degree, HNC or HND in electrical engineering, control systems or a related discipline. Able to commute to Adlington and travel when required. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job title: Data Analyst Location: London - Hybrid Contract: 6 months, with possibility of extension Clearance: SC Cleared or eligible to obtain SC clearance We are currently recruiting for an experienced Data Analyst to support a major programme based in London. The successful candidate will work with complex datasets to support analysis, reporting and data-driven decision-making. The role requires strong SQL capability alongside practical experience working with POLE data. Key Responsibilities * Analyse large and complex datasets to identify trends, patterns and actionable insights. * Write, optimise and maintain complex SQL queries. * Work with POLEv2 data structures and associated data models. * Support data mapping, transformation and validation activities. * Extract, cleanse and manipulate data from multiple sources. * Investigate data quality issues and support remediation activities. * Produce accurate analysis and reporting to support programme and business requirements. * Work closely with technical teams, data engineers, architects and business stakeholders. * Translate business requirements into clear analytical outputs. * Validate datasets and ensure data is complete, consistent and reliable. * Support the development and maintenance of reporting and analytical solutions. * Document data definitions, mappings, processes and analytical outputs. * Contribute to continuous improvement of data quality, reporting and analytical processes. Essential Skills & Experience Candidates should have strong commercial experience in: * SQL - strong hands-on experience writing and analysing complex queries. * POLEv2 - practical experience working with POLEv2 data, data structures or data mapping. * Data analysis and interpretation. * Data cleansing, validation and quality assurance. * Working with large and complex datasets. * Data mapping and transformation. * Identifying and resolving data-quality issues. * Producing clear analytical outputs and reports. * Translating business requirements into data and reporting requirements. * Strong attention to detail and analytical problem-solving skills. * Working collaboratively with technical and non-technical stakeholders. Desirable Experience Experience in any of the following would be beneficial: * Data modelling. * ETL or data transformation processes. * Reporting and visualisation tools. * Cloud-based data platforms. * Python or other analytical programming languages. * Working within large-scale enterprise or public-sector programmes. * Experience handling sensitive or security-classified data environments. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

We are seeking an experienced M&E Manager with a strong United Utilities Tier 1 contractor background and previous experience operating in a senior MEICA leadership role within the water sector. The successful candidate will be responsible for leading a team of MEICA professionals across projects in the Lancaster and Ambleside delivery areas, ensuring works are delivered safely, efficiently and in line with programme requirements. The role requires strong leadership, resource planning and the ability to take a proactive approach to project delivery and strategic planning. Key ResponsibilitiesManage and lead a team of MEICA engineers and delivery personnel. Ensure project activities are completed safely, on time and to the required quality standards. Coordinate mechanical, electrical, instrumentation and control activities across multiple projects. Manage resources, programme delivery and project priorities. Work closely with project managers, commercial teams and client stakeholders. Identify risks and opportunities and support overall project strategy. Provide regular project progress updates and delivery oversight. Essential RequirementsPrevious experience working for a United Utilities Tier 1 contractor. Demonstrable experience in a senior MEICA/M&E management role. Strong water or wastewater infrastructure project delivery background. Experience managing teams of engineers, supervisors and subcontractors. Excellent stakeholder and client-facing skills. Strong understanding of health, safety and project governance requirements. Ability to work predominantly on-site across the North West. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 and 2 level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.

Job Title: IT Maintenance Engineer Location: Coventry (field based) Salary: £30,000 - £35,000 per annum Job Type: Full-time, Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours from 8am - 6pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience working within the ICT sector, preferably in 2nd line with experience being on site with Customers. The successful candidate will be responsible for troubleshooting and maintaining IT systems onsite (Use of Pool vehicles). When not performing on site visits you will be responsible for assisting the IT Helpdesk in resolving IT cases remotely from our Flotek HQ, in Bridgend. Participation in a pre-planned, rota-based on-call service, providing technical support during scheduled weekends will be required as part of this role. Key Responsibilities: Attend partner sites to diagnose, resolve and remediate IT incidents and service issues. Carry out proactive and preventative maintenance across hardware, software and network infrastructure. Troubleshoot and resolve complex issues relating to desktops, laptops, servers, networking and peripheral equipment. Install, configure and upgrade operating systems, applications and IT infrastructure components. Provide high-quality technical support to end users, both on-site and remotely. Act as a senior escalation point for technical issues, ensuring problems are resolved efficiently and effectively. Maintain accurate documentation relating to IT assets, site visits, maintenance activity and technical resolutions. Work closely with Helpdesk colleagues, Team Leaders and other technical teams to improve system reliability and service delivery. Ensure all work is completed in line with Flotek Group policies, security standards and industry best practice. Handle inbound partner calls and emails where required, providing calm, professional and effective technical assistance. Ensure all incidents, requests and faults are managed within agreed SLAs, with clear ownership and follow-up. Communicate clearly with partners, colleagues and management, providing regular updates and managing expectations throughout the lifecycle of an issue. Consistently deliver a world-class service experience and act as a positive ambassador for Flotek Group. What we're looking for: Strong ICT background with demonstrable 2nd Line (or higher) technical support experience. Significant hands-on experience delivering on-site IT support to business partners. Confident troubleshooting skills across hardware, software and networking environments. Excellent customer service and communication skills, both written and verbal. Ability to work independently, prioritise effectively and take ownership of technical outcomes. Full UK driving licence and willingness to travel as part of the role. Benefits: Competitive salary of £30,000 - £35,000 per annum (experience depending). Access to company vehicle Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Field Engineer, Field Engineer, Network Support Engineer, 2nd Line Engineer, ICT Support Engineer, IT Engineer, Technical Support Engineer may also be considered for this role.