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DevOps Engineer - Remote Working with occasional site visits Must have an Active SC Clearance - Support platform enhancements, service onboarding, incident investigation and operational improvements. DevOps Engineer Responsibilities - Develop, implement and maintain DevOps and platform engineering solutions supporting Dynatrace and associated observability services. - Deliver infrastructure and configuration changes using Infrastructure as Code (IaC) and Configuration as Code (CaC). - Implement automated deployment pipelines using source control, peer reviews and testing. - Support cloud infrastructure and integrations across AWS and Azure environments. - Build and maintain monitoring, logging, tracing, dashboards and actionable alerting capabilities. - Support platform onboarding, integration testing and deployment verification. - Investigate technical incidents and resolve infrastructure or integration issues. - Apply security controls, least-privilege access and secure configuration practices. - Manage production releases, including rollback planning and operational validation. - Develop technical documentation, operational runbooks and engineering guidance. - Collaborate with architects, security specialists, engineering teams and service management stakeholders. - Ensure engineering changes comply with approved architecture, technical standards and governance requirements. DevOps Engineer Skills and Experience - Proven DevOps, platform engineering or infrastructure automation experience. - Strong experience using version control, peer review and automated CI/CD deployment pipelines. - Hands-on Infrastructure as Code or Configuration as Code experience using Terraform or comparable declarative automation tools. - Experience implementing and supporting cloud infrastructure within AWS or Azure. - Strong understanding of cloud identity, connectivity, security and operational requirements. - Practical experience implementing or supporting observability and monitoring platforms. - Experience working with metrics, logs, traces, events, dashboards and alerting. - Proven experience testing, deploying and supporting changes within live production environments. - Strong troubleshooting, incident investigation and technical problem-solving capabilities. - Experience applying security principles, including least-privilege access and secure configuration. - Ability to produce technical documentation, operational runbooks and deployment evidence. - Strong communication and collaboration skills across multidisciplinary engineering teams. - Ability to work within established architecture and engineering standards while escalating complex technical decisions. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Network Engineer (DV Cleared) £400 - £500 per day + Travel Expenses + Long-Term Contract (initial 6 months) + High-Profile Project Manchester - Occassional travel to London Are you a DV Cleared Network Engineer looking for a high-profile contract role where you'll play a key part in supporting secure communications, working across multiple sites and taking ownership of projects ranging from complex network infrastructure to hands-on technology deployments? This is an exciting opportunity to join a highly motivated team supporting critical communications infrastructure within a fast-paced environment. The organisation is investing heavily in a secondary location whilst continuing to support operations in London, creating plenty of variety and responsibility for the successful candidate. The role will involve a mixture of network installation, support, maintenance and improvement projects. You will work with routing, switching, firewalls, wireless networking and secure communications technologies, while also contributing to wider infrastructure deployments when required. The ideal candidate will have strong networking experience and a proactive, can-do attitude. You will be comfortable working across different environments, travelling between London and the north (fully paid for), and getting involved wherever needed to support the wider team. The Role: *Installation, configuration and support of network infrastructure *Working with routing, switching, firewalls and WiFi technologies *Supporting secure communications environments *Travel between London and a secondary northern site approximately once every two weeks *Involvement in both network-focused and wider technology deployment projects The Person: *DV Cleared and a Sole UK National *Strong networking background with routing, switching and firewalls experience *Experience working within secure or highly regulated environments *Hands-on, adaptable and willing to get stuck into varied technical tasks *CCNA desirable but not essential Reference Number: BBBH281262 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

2 Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: Bachelor's degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced site reliability engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team.

Network Engineer (DV Cleared) £400 - £500 per day + Travel Expenses + Long-Term Contract (initial 6 months) + High-Profile Project Central London - Travel expected to the North Are you a DV Cleared Network Engineer looking for a high-profile contract role where you'll play a key part in supporting secure communications, working across multiple sites and taking ownership of projects ranging from complex network infrastructure to hands-on technology deployments? This is an exciting opportunity to join a highly motivated team supporting critical communications infrastructure within a fast-paced environment. The organisation is investing heavily in a secondary location whilst continuing to support operations in London, creating plenty of variety and responsibility for the successful candidate. The role will involve a mixture of network installation, support, maintenance and improvement projects. You will work with routing, switching, firewalls, wireless networking and secure communications technologies, while also contributing to wider infrastructure deployments when required. The ideal candidate will have strong networking experience and a proactive, can-do attitude. You will be comfortable working across different environments, travelling between London and the north (fully paid for), and getting involved wherever needed to support the wider team. The Role: *Installation, configuration and support of network infrastructure *Working with routing, switching, firewalls and WiFi technologies *Supporting secure communications environments *Travel between London and a secondary northern site approximately once every two weeks *Involvement in both network-focused and wider technology deployment projects The Person: *DV Cleared and a Sole UK National *Strong networking background with routing, switching and firewalls experience *Experience working within secure or highly regulated environments *Hands-on, adaptable and willing to get stuck into varied technical tasks *CCNA desirable but not essential Reference Number: BBBH281262 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Database Engineer with SQL Server Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language. Data warehouse design concepts, (Inmon or Kimball) The Client is a Bank based in the City of London. This is a 2 year FTC position with a salary of circa £65K - £70K. Do send your CV to us in Word format along with your salary and availability.

Inside IR35 Location: Manchester Security: BPSS Rate: £410 per day Durations - 12 months The delivery is to support indoor solution roll out to support optional services. The role is to take projects from survey all the way through to it being handed over to OPS, with the management of both main suppliers and small works contractors to ensure the projects are delivered on time and within budget. Our customers rely on your expertise to make sure that our promises are delivered. You'll be in team of experienced delivery managers, driving to meet our business goals. Your core duties include: * Delivering projects to budget and time constraints. * Managing small work contractors and suppliers' delivery plans * Ordering and Managing Openreach Fibre delivery. * Ensure tools and systems are kept up to date * Forecasting stock requirements for the projects that are being managed. * Ensuring all data build is completed to ensure sites are activated first time. EXPERIENCE REQUIRED * Knowledge of Programme and Project Management, Delivery Management and Design and the typical skills and experiences required by our customers. * Knowledge of Site tracker Tools (Nemesis, SAP, etc.) * Knowledge of vendor equipment and rollout, ideally indoor solutions. * You can engage with stakeholders (up to director level) to report on delivery * Weekly reporting for the Governance review * Ability to work within a complex matrix environment, with lots of projects and multiple priorities. Please send your latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

At CGI, we're shaping the future of digital UK Government solutions, building secure, high-impact platforms that improve services for millions across the UK. Continued success working with our Government clients has created strong demand for Java Developers. As a Senior Java Developer , you'll play a pivotal role in designing and developing scalable, resilient back-end systems using the latest Java and microservices technologies. You'll collaborate with skilled professionals who take ownership of their work, share ideas freely, and are empowered to create solutions that make a lasting difference. This is an opportunity to contribute to a variety of major national UK Government programmes where innovation, teamwork, and continuous learning come together to deliver meaningful results for our clients and UK helping improve UK citizens' lives. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of our work programmes, you will need to hold UK Security Clearance or be eligible to go through this clearance. These roles will be predominately hybrid with some work based in UK CGI or client offices depending on the specific programme. Travel away from base office will be expensed.

Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £65K - £85K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Join CGI as a Senior Full Stack Developer and help shape the digital services that support access to justice across the UK. Working with one of our key UK Government Department clients, you'll take ownership of reusable technology that enables their services to onboard faster, integrate consistently and operate reliably. You'll apply your Java and Angular expertise to solve complex engineering challenges, improve developer experiences and deliver secure, accessible services at scale. You'll have the scope to introduce fresh ideas, explore AI-assisted engineering and influence technical decisions, while working alongside supportive CGI colleagues, architects, product specialists and delivery teams committed to engineering excellence and meaningful public-sector outcomes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Field Application Engineering Manager £65,000 - £75,000 + 36 Days Holiday + Private Medical Insurance + Pension + More Benefits Crawley - Hybrid (3 days per week) Are you an experienced engineering leader with a strong background in LCD displays, HMI solutions and embedded systems, looking to take ownership of EMEA customer success, lead a growing technical team, and play a pivotal role in securing high-value business across Europe? This is an exciting opportunity to join a global technology business at the forefront of display, HMI and embedded solutions. Working across multiple international teams, you will take responsibility for supporting existing customers, driving engineering excellence and helping secure new business opportunities throughout the EMEA region. In this customer-facing leadership position, you will act as the primary engineering contact for the region, supporting both standard and custom projects. You will work closely with sales teams, customers and internal stakeholders to deliver innovative technical solutions, improve customer retention and maximise project success. The ideal candidate will have strong technical expertise across LCD displays, HMI hardware and embedded systems, combined with proven leadership skills and a customer-first approach. This role offers extensive international exposure, the opportunity to build and develop an FAE team, and genuine influence over the future growth of the business. The Role: Lead engineering support for EMEA customers across standard and custom projects Provide pre-sales technical support, demonstrations and solution development Drive customer retention and support product lifecycle management activities Manage engineering projects, forecasting and technical documentation Support the sales function to achieve a high RFQ win rate The Person: Experience with LCD display technologies Strong knowledge of HMI hardware and related technologies Background in embedded systems using x86 and ARM architectures Experience with Linux, Windows and/or Android environments Customer-focused with excellent stakeholder management skills Previous leadership or team management experience desirable Reference number:BBBH280803 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: IT Maintenance Engineer Location: Coventry (field based) Salary: £30,000 - £35,000 per annum Job Type: Full-time, Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours from 8am - 6pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience working within the ICT sector, preferably in 2nd line with experience being on site with Customers. The successful candidate will be responsible for troubleshooting and maintaining IT systems onsite (Use of Pool vehicles). When not performing on site visits you will be responsible for assisting the IT Helpdesk in resolving IT cases remotely from our Flotek HQ, in Bridgend. Participation in a pre-planned, rota-based on-call service, providing technical support during scheduled weekends will be required as part of this role. Key Responsibilities: Attend partner sites to diagnose, resolve and remediate IT incidents and service issues. Carry out proactive and preventative maintenance across hardware, software and network infrastructure. Troubleshoot and resolve complex issues relating to desktops, laptops, servers, networking and peripheral equipment. Install, configure and upgrade operating systems, applications and IT infrastructure components. Provide high-quality technical support to end users, both on-site and remotely. Act as a senior escalation point for technical issues, ensuring problems are resolved efficiently and effectively. Maintain accurate documentation relating to IT assets, site visits, maintenance activity and technical resolutions. Work closely with Helpdesk colleagues, Team Leaders and other technical teams to improve system reliability and service delivery. Ensure all work is completed in line with Flotek Group policies, security standards and industry best practice. Handle inbound partner calls and emails where required, providing calm, professional and effective technical assistance. Ensure all incidents, requests and faults are managed within agreed SLAs, with clear ownership and follow-up. Communicate clearly with partners, colleagues and management, providing regular updates and managing expectations throughout the lifecycle of an issue. Consistently deliver a world-class service experience and act as a positive ambassador for Flotek Group. What we're looking for: Strong ICT background with demonstrable 2nd Line (or higher) technical support experience. Significant hands-on experience delivering on-site IT support to business partners. Confident troubleshooting skills across hardware, software and networking environments. Excellent customer service and communication skills, both written and verbal. Ability to work independently, prioritise effectively and take ownership of technical outcomes. Full UK driving licence and willingness to travel as part of the role. Benefits: Competitive salary of £30,000 - £35,000 per annum (experience depending). Access to company vehicle Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Field Engineer, Field Engineer, Network Support Engineer, 2nd Line Engineer, ICT Support Engineer, IT Engineer, Technical Support Engineer may also be considered for this role.

Job Title: IT Maintenance Engineer Location: Manchester (Filed Based) Salary: £30,000 - £35,000 per annum Job Type: Full-time, Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours from 8am - 6pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience working within the ICT sector, preferably in 2nd line with experience being on site with Customers. The successful candidate will be responsible for troubleshooting and maintaining IT systems onsite (Use of Pool vehicles). When not performing on site visits you will be responsible for assisting the IT Helpdesk in resolving IT cases remotely from our Flotek HQ, in Bridgend. Participation in a pre-planned, rota-based on-call service, providing technical support during scheduled weekends will be required as part of this role. Key Responsibilities: Attend partner sites to diagnose, resolve and remediate IT incidents and service issues. Carry out proactive and preventative maintenance across hardware, software and network infrastructure. Troubleshoot and resolve complex issues relating to desktops, laptops, servers, networking and peripheral equipment. Install, configure and upgrade operating systems, applications and IT infrastructure components. Provide high-quality technical support to end users, both on-site and remotely. Act as a senior escalation point for technical issues, ensuring problems are resolved efficiently and effectively. Maintain accurate documentation relating to IT assets, site visits, maintenance activity and technical resolutions. Work closely with Helpdesk colleagues, Team Leaders and other technical teams to improve system reliability and service delivery. Ensure all work is completed in line with Flotek Group policies, security standards and industry best practice. Handle inbound partner calls and emails where required, providing calm, professional and effective technical assistance. Ensure all incidents, requests and faults are managed within agreed SLAs, with clear ownership and follow-up. Communicate clearly with partners, colleagues and management, providing regular updates and managing expectations throughout the lifecycle of an issue. Consistently deliver a world-class service experience and act as a positive ambassador for Flotek Group. What we're looking for: Strong ICT background with demonstrable 2nd Line (or higher) technical support experience. Significant hands-on experience delivering on-site IT support to business partners. Confident troubleshooting skills across hardware, software and networking environments. Excellent customer service and communication skills, both written and verbal. Ability to work independently, prioritise effectively and take ownership of technical outcomes. Full UK driving licence and willingness to travel as part of the role. Benefits: Competitive salary of £30,000 - £35,000 per annum (experience depending). Access to company vehicle Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Field Engineer, Field Engineer, Network Support Engineer, 2nd Line Engineer, ICT Support Engineer, IT Engineer, Technical Support Engineer may also be considered for this role.

At CGI, we help organisations stay ahead of evolving cyber threats by delivering innovative security solutions that protect critical systems, services and infrastructure. As a Cyber Security Detection Engineer, you'll play a vital role in strengthening threat detection capabilities across government, defence, financial services and other essential industries. You'll take ownership of complex engineering challenges, transform threat intelligence into actionable security solutions and develop advanced detection capabilities that make a measurable difference. Working alongside our collaborative community of cyber security specialists, you'll have the freedom to innovate, influence technical decisions and develop your expertise, supported by a team committed to delivering exceptional security outcomes for our clients. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Location: Reading, Berkshire or Bridgend, Wales Employment Type: Permanent Working Pattern: Hybrid Due to the specific security requirements of this role, applicants must be British nationals and eligible to obtain full UK Security Check (SC) clearance without restrictions or caveats.