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IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Office by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrix. Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functions Support the Company's operations as and when needed and any other tasks assigned by Management of the Office. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be circa £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers. . The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government and CNI. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality

Principal Engineer - DevOps - Remote Working Must have an Active SC Clearance - Lead engineering strategy and technical roadmaps across multiple engineering teams and suppliers, while remaining closely involved in technical and operational decision-making. - Provide leadership across AWS cloud infrastructure, DevOps, applications and 24/7 operational services. Principal Engineer Responsibilities - Define engineering strategy, technical roadmaps, standards and governance across multiple teams. - Provide technical assurance across cloud infrastructure, applications, ingest pipelines and AI capabilities. - Lead the design, implementation and operation of AWS-hosted platforms and services. - Review and approve solution designs, implementation approaches and significant technical changes. - Coordinate engineering delivery across platform, development and operational support teams. - Lead technical decision-making during major incidents, service disruptions and critical operational events. - Maintain oversight of platform reliability, security, resilience and service performance. - Identify and manage technical risks, dependencies and delivery constraints. - Mentor and develop engineers across all grades and manage up to 6-8 direct reports where required. - Work with Product Managers, Delivery Managers, architects, suppliers and senior stakeholders. - Drive continuous improvement, modernisation and engineering capability. - Participate in 24/7 L3 on-call support where required. Principal Engineer Skills and Experience Mandatory - Strong AWS cloud platform and enterprise cloud architecture experience. - Excellent DevOps experience - Must have .net and c# as a minimum Desirables - Strong Terraform, Infrastructure as Code, Docker and NGINX experience. - PostgreSQL experience across EC2 and RDS. - Strong Linux and Windows administration experience. - Experience with AWS Transit Gateway, API Gateway, Virtual Desktop, VPN and OpenVPN. - Elastic, Kibana and GitLab Source Control experience. - Strong Jenkins, Groovy and CI/CD pipeline design and implementation experience. - Strong platform observability, monitoring, performance management and troubleshooting experience. - Experience supporting secure, business-critical services within 24/7 production environments. - Strong Incident, Change and Problem Management experience, including ServiceNow. - Proven technical leadership, engineering governance, assurance and risk-management experience. - Experience operating within Agile and DevOps delivery models. - C#, .NET, Entity Framework, JavaScript, React, Vue.js, WPF, REST APIs and Microservices experience would be advantageous. - AWS SageMaker, LLM integrations, AI-assisted analytics or Python data tooling experience would be beneficial. - Secure-by-design, Disaster Recovery and Business Continuity experience would be advantageous. - Experience supporting COTS or analytical platforms within government, policing, national security or highly regulated environments would be beneficial. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Project Manager with Applications Our Client is looking to recruit a seasoned Project Manager with at least 5 to 8 years experience in IT having come up the ranks from a Business Analyst or a Software Developer. For this role the Client is keen to recruit a Project Manager with knowledge of working a variety of applications - as this role will will focus on application development and the crossover to technology and infrastructure. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level would be very useful. A minimum of 5 to 8 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. Any experience of working in the educational sector on education projects would be very handy. There will be some UK travel required and international travel is possible in future. Milton Keynes base and must be within easy commute. This is an exciting new role - and the chance to join an expanding team and the Client is keen to recruit a Project Manager with a variety of skills and to be flexible in the type of projects that you will be involved with. The salary for this role is expected to be in the range £45K - £60K – although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your salary and availability.

At CGI, we are expanding our Banking & Financial Markets business to win and grow new strategic client relationships across the UK and Asia. As a senior new business leader, you will drive measurable growth by opening doors, shaping complex opportunities and converting them into high-value, multi-service engagements. You will position CGI as a trusted transformation partner, bringing together consulting, managed services and IP-led solutions to solve critical industry challenges. This role offers the opportunity to shape market direction, influence board-level stakeholders and build sustainable revenue streams, supported by a collaborative, high-performing team committed to shared success and long-term impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position in London

Project Manager with Salesforce – Central London Our Client is a global brand with the UK head office in Central London. They are now looking to recruit a seasoned Project Manager with at least 5 to 10 years experience as a Project Manager with experience of the full project life-cycle. Must have at least 3 to 5 years experience of working on Siebel or Salesforce projects. Experience as PM, Product Owner or Senior BA with an enterprise CRM package (preferably Siebel or Salesforce) is a MUST Experience as PM, Product Owner or Senior BA with an enterprise data warehouse and business intelligence tool (preferably Oracle products like OBIEE or Hyperion, or SAP Business Objects) is preferred Minimum Bachelor degree in IT or Business Minimum 5 years IT Project Management experience, preferably within Transformation Programme environment, ideally within the following sectors; Marketing, Creative, Information Technology or Fine Art Experience in Change Management delivery Experience in decommissioning legacy applications Strong business acumen Business planning, strategic prioritisation and pipeline management Highly organised and capable to operate in a multi-stakeholder, fast paced environment Exceptional written and oral communication skills - ability to conduct 'one on one' business as well to present in front of large, senior audiences International (ideally Global) business exposure Business English required; additional languages preferred Salary will be in the range £60K to £75K depending on expertise. Will be based in Central London. Please send your CV to us in Word format.

Project Manager with Siebel – Central London Our Client is a global brand with the UK head office in Central London. They are now looking to recruit a seasoned Project Manager with at least 5 to 10 years experience as a Project Manager with experience of the full project life-cycle. Must have at least 3 to 5 years experience of working on Siebel or Salesforce projects. Experience as PM, Product Owner or Senior BA with an enterprise CRM package (preferably Siebel or Salesforce) is a MUST Experience as PM, Product Owner or Senior BA with an enterprise data warehouse and business intelligence tool (preferably Oracle products like OBIEE or Hyperion, or SAP Business Objects) is preferred Minimum Bachelor degree in IT or Business Minimum 5 years IT Project Management experience, preferably within Transformation Programme environment, ideally within the following sectors; Marketing, Creative, Information Technology or Fine Art Experience in Change Management delivery Experience in decommissioning legacy applications Strong business acumen Business planning, strategic prioritisation and pipeline management Highly organised and capable to operate in a multi-stakeholder, fast paced environment Exceptional written and oral communication skills - ability to conduct 'one on one' business as well to present in front of large, senior audiences International (ideally Global) business exposure Business English required; additional languages preferred Salary will be in the range £70K to £75K depending on expertise. Will be based in Central London. Please send your CV to us in Word format.

Support Analyst with 2 Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2 Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 2 level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)  Oversee payment flows across SWIFT, API, EBICS, and bank platforms  Validate inbound data (bank statements, market data, trade feeds)  Execute operational runbooks for failed processes and controlled reprocessing  Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.  Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact  Perform structured triage and initial diagnosis  Resolve standard issues within SLA using approved knowledge base and runbooks  Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context  Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes.  Validate transaction, position, balance, and exposure data across Treasury systems  Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit‑ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.  Support execution of business testing, UAT, and regression testing  Validate operational outputs resulting from system changes  Assist in business readiness checks prior to release or cutover Essential  2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support  Understanding of Treasury processes (payments, liquidity, settlements)  Experience with incident management and ITIL processes  Strong analytical and troubleshooting skills Desirable  Experience in FIS Integrity System  Basic SQL or data interrogation capability  Exposure to SWIFT, APIs, and integration technologies  Experience supporting UAT or testing cycles Qualifications  Degree in Finance, IT, or related discipline  ITIL Foundation (preferred) Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £60K - £80K. Do send your CV to us in Word format along with your salary and availability.

Network Support Analyst - Cisco CCNA – European Bank - City London Our Client is looking to recruit a Network Support Analyst with Cisco CCNA – you must have at least 4 to 7 years proven track record. This is a support role supporting Business As Usual (BAU) with involvement in design of scalable solutions deliverable through projects. Encompassing numerous technologies that benefit high-availability solutions. Fast thinker who can diagnose, assist others and remediate BAU support issues. Maintain documentation and networking diagrams for both support and stringent internal audits. This role requires a responsible individual who can support to root cause analysis. Key duties - Work within Infrastructure team in supporting and delivering all aspect of services - BAU encompassing networks, telephony, PABX, voice recording, desk moves and changes - Support annual Disaster Recovery invoking/testing - Contribute to design, build and implementation of firewall solutions from perimeter to DMZ roles - Develop, maintain and deliver global standards to all networking devices - Interpret network security reports - Assist with seamless migration of network estate to newly adopted security framework - Facilitate internal/external Audits and Penetration Testing. Remediation Technical Skills -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a datacentre with branch interconnectivity (LES circuits) -CISCO certification, required CCNA -VPN technologies (IPSEC) -Security certification (advantageous) Technologies Layer 2 Switching, Layer 3 Routing, VPN IPSEC & SSL, TACACS, RADIUS, NAT/PAT, VSS. High availability, including failover technologies and first hop redundancy protocols. Simply this is a 1, 2 and 3 Line Network Support position – ensuring that the applications and services that the Client has are supported and operational. The Client is based in the City in London close to Liverpool Street. Salary for this position will be in the range £45K - £60K plus banking benefits. Please send your salary to us in Word format along with your salary and availability.

Software Engineer with C# or Java and Azure Must have a bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in London and can be partly remote. The Client is based in Livingston NJ USA. Salary will be in the range £60K to £95K. Please do send your CV to us in Word format along with your salary and availability.

Senior Data Analyst with SQL Server SSIS and Network Engineering Summary of skills required: Power Automate Power BI Python PowerShell SQL Server SSIS SSRS Essentially the Client is looking to recruit a candidate who can assist in IT Network Engineering and Data Engineering projects. Role Description The Senior Data Analyst with SQL Server SSIS and Network Engineering will work in a full-time, hybrid capacity based in London, with some flexibility to work from home. Day-to-day responsibilities include designing and maintaining data workflows using SQL Server and SSIS, developing data models, and performing advanced data analysis to support business decision-making. The role involves building and optimizing data pipelines, integrating data from multiple systems, and ensuring data quality, integrity, and security. The Senior Data Analyst will collaborate with stakeholders to translate business needs into analytical solutions, prepare clear reports and dashboards, and explain findings to both technical and non-technical audiences. Network engineering responsibilities include monitoring network performance, supporting data connectivity and security, and working closely with IT teams to resolve data-related and network issues. Senior Data Analyst with SQL Server SSIS and Network Engineering Our Client a bank based in Central London is seeking a highly motivated Data Analyst to play a key role in building and maintaining a robust digital data infrastructure. This position supports data users across the business, ensuring high-quality data extraction, reporting, and analytics capabilities. Working closely with the IT Manager and various business units, you will help strengthen compliance and regulatory risk management through effective management information (MI) reporting and analytical insights. The Client would ideally like you to have experience of Network Engineering in addition to the Data Engineering skills. Must have at least 7 to 10 years solid Data Engineering experience and ideally 1 to 2 years Networking Engineering and Support experience. Ideally have the following skills LAN/WAN Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). · Manage patching processes using Manage Engine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence Responsibilities Develop, maintain, and enhance the Branch's digital data infrastructure to ensure reliability and accessibility. Deliver accurate and timely data extraction, MI analysis, and reporting to support operational, compliance, and regulatory needs. Work collaboratively with IT and business departments to understand data requirements and provide analytical support. Explore, evaluate, and propose new technologies/tools to improve data management, governance, and reporting efficiency. Ensure data integrity and support the implementation of best practices in data governance. Assist in identifying and managing data-related risks, supporting the Branch's compliance and regulatory frameworks. Must have: Strong analytical skills with experience in data extraction, transformation, and reporting. Proficiency in SQL Server, data visualization tools (eg, Power BI, Tableau), and data management technologies. Understanding of data governance, regulatory reporting, and compliance requirements (banking/financial sector experience a plus). Excellent problem-solving skills and attention to detail. Ability to collaborate effectively with cross-functional teams and communicate complex information clearly. Coming from an IT support function is a bonus Data Analysis and Management · Maintain and develop SSIS packages · Perform ad-hoc data extraction and analytics based on requirements from business · Develop data visualization for business · Work with business to enhance the data available to the data warehouse · Assist in testing reporting solutions developed by external vendors · Support and maintain the generation of internal MI reports · Support and advise the business on data related matters and automation possibilities · Any other responsibilities / tasks as assigned by the Head of IT from time to time Business Performance · Support the department's operations as and when needed and any other tasks assigned by the business stakeholders. · Work with the Managers to ensure the business is in compliant with applicable rules and regulations that falls within the department's remit. · Work with the business to ensure timely submission of relevant department's reports · To adhere and follow all applicable Bank/Group policies and procedures. Data accuracy and ownership duties · To ensure all data worked on and or/shared with internal/external clients are accurate. · Escalate any data issues to the business promptly and without delays. · Ensuring any data sharing requests are discussed with business/DPO so that prior authorization is given and follows GDPR / department's SOPs. Regulatory Compliance duties Comply with all applicable individual conduct rules (especially the FCA Conduct Rules, Regulations, Bank policies and procedures and the banking Compliance. Technical/Functional skills - Knowledge in SQL query is essential - Working experience in administration and development with SQL (experience with SQL Server and SQL Server Integration Service is preferred) - Experience in working with data visualization tools such as Power BI - Experience in working with scripting language such as VBA and Python - Experience working with Power Automate is a plus - Required understanding of the business and business units Personal skills (Soft Competencies [Core/Leadership]) - Personal integrity and ethics - Good judgment in enabling the provision of sound advice on regulation and practice, proactive management of compliance and regulatory risk You will have at least 7 to 10 years' relevant experience working in the data field, preferably in an established bank or financial institution. Qualifications · Strong analytical skills and proficiency in data analytics to interpret complex datasets and support business decisions. · Experience with statistics and data modeling to design robust analytical approaches and predictive models. · Effective communication skills to present insights clearly and collaborate with technical and non-technical stakeholders. · Hands-on expertise with SQL Server, SSIS, and relational databases, including writing complex queries and building ETL processes. · Practical experience in network engineering, including network monitoring, troubleshooting, and ensuring secure data transmission. · Proficiency with reporting and visualization tools (eg, Power BI, Tableau, or similar) to create dashboards and analytical reports. · Ability to work independently, manage multiple priorities, and deliver results in a hybrid work environment. · Bachelor's degree in Computer Science, Data Science, Information Systems, Engineering, or a related field, or equivalent practical experience. · Experience in a senior or lead analyst role, mentoring others and contributing to best practices, is highly beneficial. This is an exciting position within a bank with interesting projects based in Central London. The salary for this position is in the range £70K- £75K. Please do send your CV to us in Word format along with you salary and availability.

IT Support Analyst with 1 and 2 Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2 Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity. This is a 2 level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)  Oversee payment flows across SWIFT, API, EBICS, and bank platforms  Validate inbound data (bank statements, market data, trade feeds)  Execute operational runbooks for failed processes and controlled reprocessing  Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.  Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact  Perform structured triage and initial diagnosis  Resolve standard issues within SLA using approved knowledge base and runbooks  Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context  Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes.  Validate transaction, position, balance, and exposure data across Treasury systems  Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit‑ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.  Support execution of business testing, UAT, and regression testing  Validate operational outputs resulting from system changes  Assist in business readiness checks prior to release or cutover Essential  2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support  Understanding of Treasury processes (payments, liquidity, settlements)  Experience with incident management and ITIL processes  Strong analytical and troubleshooting skills Desirable  Experience in FIS Integrity System  Basic SQL or data interrogation capability  Exposure to SWIFT, APIs, and integration technologies  Experience supporting UAT or testing cycles Qualifications  Degree in Finance, IT, or related discipline  ITIL Foundation (preferred) Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £75K - £85K. Do send your CV to us in Word format along with your salary and availability.

Project Manager with Capital Markets Highly experienced Project Manager with at least 5 to 7 years proven record of working at a senior level as a Project Manager coupled with Capital Markets experience. A candidate who is able to “Think Ahead” and plan accordingly. Previous experience of implementing Data platforms / Solutions. In-depth stakeholder management skills - able to manage the expectations and requirements of powerful, senior business heads. Someone who can diplomatically say No when required. Highly organized. Able to identify potential issues down the line early on in the program life cycle. Able to extricate information from business lines within capital markets Experience of Agile/Scrum and Waterfall experience – preferably someone who has been a scrum master Experience of writing project charters, drafting business requirements specifications Able to identify critical path. Experience of Microsoft Project. Able to manage resources, risks, issues and dependencies. Ability to shepherd a team of cross-functional technical and business stakeholders. A project manager who is technical enough to understand what the supplier is delivering but not to the level of data SME. Salary will be £60K - £75K. Please send your CV to us in Word format.

At CGI, we deliver enterprise-grade digital solutions that enable organisations to operate smarter, faster and with greater confidence. As a Dynamics 365 Business Central Consultant, you will play a key role in shaping and deploying Microsoft Business Central solutions that optimise finance, supply chain and operational processes. Working within an Agile delivery environment, you will translate client requirements into practical, scalable configurations and extensions that deliver measurable value. This is an opportunity to influence meaningful transformation programmes, collaborate with multidisciplinary teams and continuously enhance how we design and deliver secure, accessible and high-performing digital services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position with potentially 2 days a week working on site at one of the following CGI and client offices; Nottingham, Bristol, Swansea or Birmingham. You will also need to hold or be eligible to hold UK Security clearance to SC level.