Find your next tech and IT Job or contract role.

Job Title: Project Manager Location: Birmingham Salary: £33,000 - £40,000 per annum Position: Permanent, Full-Time Job Summary: This is an agile technology Project Management role where you will have the opportunity to deliver unique and innovative tech solutions to customers from diverse industry sectors. Trading for over 12 years, the company is a well-known mobile app and web app development agency based in Birmingham's well-known Jewellery Quarter. Working in the Project Team, you will coordinate the delivery of projects between our Development, UI/UX, Sales Teams and customers. Applicants must already have the right to work in the UK and not require visa sponsorship now or in the future. Job Role: In this role you will have the opportunity to deliver uniquely innovative tech solutions to customers from diverse industry sectors. From the initial meetings, where business objectives are understood, to developing the project and handing over the finished product to our customer - the customer's experience is at the centre of the role. You'll need strong stakeholder management skills, attention to detail, the ability to deliver succinct Project Status Reports to customers, and a keen eye on budgets and the project's deadlines. This role is ideal for a proactive, well-organised individual who can spot project risks, mitigate them, and negotiate with stakeholders. It is also essential that you can problem solve, capture and document project requirements either as a technical specification, or within tickets. This role is a great opportunity for you to develop your career as part of a successful technology business, using your existing customer liaising and project management experience to deliver successful app projects on time and within budget. We are looking for evidence of transferrable skills that demonstrate you will work well with the team, have strong technical problem solving abilities, project management skills, and be capable of carrying out your roles and responsibilities. Whilst not necessary, a technical background, computer science degree, or experience working in a previous software company would be highly desirable. Project Management qualifications such as SCRUM or Prince2 are also desirable. Deliverables and Responsibilities: Deliver end-to-end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes. Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early. Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans. Lead and facilitate effective project meetings and communication across email, phone, and in-person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates. Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align. Oversee quality and acceptance including UAT coordination and ensuring builds meet specifications, designs, and end-user needs. Manage support workflow by coordinating the ticket system to ensure timely, high-quality responses to client requests/issues. Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members. About you: Ability to run technology projects independently and autonomously, getting up to speed quickly and taking ownership with minimal supervision. Strong stakeholder management and communication skills, including confident telephone manner and professional written communication (emails, notes, documents). Strong listening skills to capture business objectives and translate them into clear requirements (technical specifications and/or well-written tickets). Excellent attention to detail, with the ability to spot "what-ifs", knock-on effects, and wider impacts on scope, time, budget, and quality. Strong problem-solving and risk management skills, identifying issues early and driving practical mitigation. Competence using project management tools and workflows to manage timelines, budgets, actions, priorities, and deadlines. Ability to work effectively under pressure and manage competing deadlines while maintaining quality. Confidence using common productivity tools (word processing and spreadsheets), such as Microsoft Word and Excel. Willingness and ability to learn on the job, picking up new tasks quickly using available resources and team support. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Senior project manager, Project Administrator, Technology Project Manager, Scrum Project Manager, Scrum Master, Agile Practitioner, SCRUM Practitioner, Scrum Manager, Agile Manager, Digital Admin, UX Project Manager, UI Project Manager, Web Project Manager, AWS Project Manager, Tech Project Manager, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant may also be considered for this role.

As a Lead Transition Service Manager , your main day to day responsibilities will be to: Enable the process to transition projects to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams to ensure a standard set of transition gateways are met and that a consistent set of Service Operations requirements are incorporated into service designs. Ensure and assure that the required people, processes, suppliers and tools are in place to accept new services. Drive work forward to meet delivery deadlines, without compromising quality of delivered service. Make recommendations on rollout approaches, acceptance planning, handover requirements, quality assurance activities and early-life support. Work collaboratively by establishing and maintaining strong relationships with project teams, Service Management and third-party suppliers to solve problems and overcome obstacles. Drive the transition process, including prioritisation, risk management and dependency activities to ensure effective transition. Onboard the new service on to the Home Office ServiceNow ITSM tooling working effectively with project teams, the Service Architect, support teams, technical teams and commercial teams to ensure that all parties have a thorough understanding of the service that they are providing or consuming. Working Pattern This role is available on a full-time basis with the option of working. This role is also suitable for working hours, with a minimum requirement to work 4 days/ 32 hours per week due to business requirements.

Job summary The Service Delivery division supports one of the biggest funding operations anywhere across government. We ensure over £70bn of education and training funds are allocated, contracted and paid accurately and on time through our digital Funding Service made up of internal and external facing products. The service, and the funding operations it supports, works at pace to deliver a high-quality customer experience. About the Team: As a Senior Delivery Manager, you will be joining a friendly, motivated team looking to transform the user experience of receiving and managing education funding, as well as how our internal operators use the service. We view the education funding service as not just the digital element, but also the operational processes, the data in it and the whole journey both on and offline. All the divisions involved in the service take a holistic approach and all are focused on the needs of our users. Job description We are looking for a bright, empathetic and persuasive delivery manager with strong interpersonal skills who enjoys working in a fast paced, high profile, agile environment. We are looking for someone who believes that how you work is just as important as what you deliver, who is passionate about agile working, who cares about and has a background in digital delivery. As a Senior Delivery Manager, you will be accountable for the delivery of complex, high-risk products and services. You will lead and support teams to plan and deliver work and engage senior stakeholders. As a Senior Delivery Manager, you will: Build and maintain teams, ensuring they are motivated, collaborating and working well. Identify obstacles and help teams to overcome them. Focus teams on what is most important to the delivery of products and services. Encourage and facilitate continuous improvement of delivery teams. Coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques. Champion a user-centred approach to ensure products and services meet user. Actively participate in the agile delivery manager community –learning, sharing knowledge and bringing in good practice. Be part of a diverse, inclusive, supportive culture that stimulates innovation and enables high-performing teams to build and sustain quality products and delivery. The complexity and breadth of products and teams will vary in this role, depending on the context. For further information on what we expect from a Delivery Manager, please see the link below:

Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications Previous experience in project management, preferably within the banking or financial services industry Strong understanding of digital banking operations and Artificial Intelligence AI technologies Proven track record of successfully delivering complex projects on time and within budget Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams Strong problem-solving and decision-making abilities Knowledge of agile project management methodologies Experience with data analysis and reporting Ability to adapt to changing priorities and work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants : Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis : Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring : Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics : Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation Credit Scoring : AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. Document Verification : Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services Customer Insights : Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. Marketing Campaigns : Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management Risk Assessment : AI can analyze market trends and economic indicators to provide early warnings about potential risks. Compliance Monitoring : Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency Process Automation : Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. Workflow Optimization : AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy Assessment : Evaluate the current state of digital banking operations and identify areas where AI can add value. Pilot Projects : Start with pilot projects to test AI applications in a controlled environment. Scalability : Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. Employee Training : Train staff on AI tools and their applications to ensure seamless integration. Continuous Improvement : Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations Data Quality : Ensure high-quality data for accurate AI predictions and analysis. Regulatory Compliance : Stay compliant with financial regulations while implementing AI solutions. Customer Trust : Maintain transparency in AI-driven decisions to build and maintain customer trust. Integration : Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Set the vision, adapt to customer needs As Head of IT Service Management, you’ll set the vision and strategy for service management. You’ll ensure that processes are owned and that they can evolve with organisational need. Plus, you’ll have the opportunity to shape and lead your own team. In overseeing service operations, you’ll make sure that we offer high-quality support for all our customers. You’ll ensure that practices and services are standardised, while maintaining some flexibility, so that they can be a better fit for differing customer needs. You’ll be proactive about ensuring that service management considerations are built into new bids and proposals too. It’ll be your responsibility to ensure that each individual customer service is fulfilled – leading to customer satisfaction, and implementing remedial plans, when it’s needed. You’ll make sure service performance reporting is continually aligned to the customers changing requirements. When agreements need to be renegotiated, you’ll offer guidance. You’ll take ownership of Continual Service Improvement across the Service Management function and wider services. Motivate your team, drive success In this senior role, you’ll lead and motivate a team of IT Service Management experts. This will involve recruiting, coaching and developing them. You’ll also be responsible for the performance of direct reports, ensuring that all policies and processes are followed. We’d like you to foster a culture that not only guarantees successful service delivery but is also a positive, learning-driven environment. Build on our success with stakeholders Working effectively with stakeholders will be key to your role. You’ll build senior‑level relationships (such as with other FCDO Services Directors) and manage long‑term strategic connections at the operational level. You’ll also represent the voice of the customer to internal stakeholders. And you’ll constantly interact with customers – responding to difficulties and troubleshooting – to ensure that services are as useful as possible. Bring extensive IT expertise and leadership brilliance We’re seeking someone with significant experience in both management and large, complex service delivery environments. You’ve led a team of Senior Service Delivery Managers. You have hands-on experience with service management tooling (ServiceNow) and with delivering to defined standards (at a minimum, ISO9001 & ISO20000:1). This is matched with extensive knowledge of formulating SLAs/OLAs. You’re an ITIL4 Managing Professional, or ITIL V3 Expert with ITIL4 Foundation. Plus, you’re knowledge of technical matters in respect of security, IT and Comms technologies. To be ready for the role, you’ll be familiar with commercial and financial management practices within highly regulated sectors, such as (but not limited to) the Public Sector. It would be a plus if you are a ITIL4 Strategic Leader and/or Master, as would qualifications in ‘Lean Thinking’ (such as Six Sigma). Experience of working within a variety of project and programme management methodologies would be beneficial. As would any familiarity with FCDO Services or our customers’ work. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV)clearance. You can find out more about vetting on our website: To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Job Title: Project Manager Location: Birmingham Salary: £33,000 - £40,000 per annum Position: Permanent, Full-Time Job Summary: This is an agile technology Project Management role where you will have the opportunity to deliver unique and innovative tech solutions to customers from diverse industry sectors. Trading for over 12 years, the company is a well-known mobile app and web app development agency based in Birmingham's well-known Jewellery Quarter. Working in the Project Team, you will coordinate the delivery of projects between our Development, UI/UX, Sales Teams and customers. Job Role: In this role you will have the opportunity to deliver uniquely innovative tech solutions to customers from diverse industry sectors. From the initial meetings, where business objectives are understood, to developing the project and handing over the finished product to our customer - the customer's experience is at the centre of the role. You'll need strong stakeholder management skills, attention to detail, the ability to deliver succinct Project Status Reports to customers, and a keen eye on budgets and the project's deadlines. This role is ideal for a proactive, well-organised individual who can spot project risks, mitigate them, and negotiate with stakeholders. It is also essential that you can problem solve, capture and document project requirements either as a technical specification, or within tickets. This role is a great opportunity for you to develop your career as part of a successful technology business, using your existing customer liaising and project management experience to deliver successful app projects on time and within budget. We are looking for evidence of transferrable skills that demonstrate you will work well with the team, have strong technical problem solving abilities, project management skills, and be capable of carrying out your roles and responsibilities. Whilst not necessary, a technical background, computer science degree, or experience working in a previous software company would be highly desirable. Project Management qualifications such as SCRUM or Prince2 are also desirable. Deliverables and Responsibilities: Deliver end-to-end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes. Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early. Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans. Lead and facilitate effective project meetings and communication across email, phone, and in-person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates. Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align. Oversee quality and acceptance including UAT coordination and ensuring builds meet specifications, designs, and end-user needs. Manage support workflow by coordinating the ticket system to ensure timely, high-quality responses to client requests/issues. Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members. About you: Ability to run technology projects independently and autonomously, getting up to speed quickly and taking ownership with minimal supervision. Strong stakeholder management and communication skills, including confident telephone manner and professional written communication (emails, notes, documents). Strong listening skills to capture business objectives and translate them into clear requirements (technical specifications and/or well-written tickets). Excellent attention to detail, with the ability to spot "what-ifs", knock-on effects, and wider impacts on scope, time, budget, and quality. Strong problem-solving and risk management skills, identifying issues early and driving practical mitigation. Competence using project management tools and workflows to manage timelines, budgets, actions, priorities, and deadlines. Ability to work effectively under pressure and manage competing deadlines while maintaining quality. Confidence using common productivity tools (word processing and spreadsheets), such as Microsoft Word and Excel. Willingness and ability to learn on the job, picking up new tasks quickly using available resources and team support. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Senior project manager, Project Administrator, Technology Project Manager, Scrum Project Manager, Scrum Master, Agile Practitioner, SCRUM Practitioner, Scrum Manager, Agile Manager, Digital Admin, UX Project Manager, UI Project Manager, Web Project Manager, AWS Project Manager, Tech Project Manager, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant

We are looking for a Lead Agile Delivery Manager to drive delivery of IBCA’s service, helping teams with agile and lean ways of working and fostering a culture of continuous improvement. To be successful, you will collaborate effectively and have a passion for agile delivery. You will have the behaviours to inspire multiple Digital & Data cross-functional teams working in a fast paced complex environment. Recruitment, line management and development of agile delivery managers will also be part of this role. As Lead Agile Delivery Manager you will: Be an experienced agile practitioner with in-depth knowledge and experience of agile and lean tools and techniques, with an ability to lead, role model and coach delivery specialists. Deliver strong agile leadership of a complex scaled delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising workflows and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different teams to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions about high risk and complexity. Optimise delivery flow of teams, implement team structure changes and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Lead teams in the hands-on delivery of our end-to-end service.

Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC. Visit our to watch the full series and come and discover your potential. The HMRC Modern Workplace Platform team are looking for three Senior Technical Architects . The Modern Workplace Platform team are engaged in an exciting period of modernisation of the departmental enterprise IT platform and the services we provide, placing us in the vanguard of HMRCs modernisation strategy. This ambition is enabling us to significantly grow our team of architects, and we are therefore seeking up to three motivated technical architects who share our excitement about the opportunities we can offer. We are in the process of transitioning from a traditional Microsoft on-premises infrastructure architecture onto a cloud hosted modern workplace platform, which enables us to support HMRC’s flexible working environment. That environment includes: Personal User Devices, currently using on prem device management systems such as AD/MECM/GPO, moving to modern cloud-based device management tools and technologies such as Intune, Windows Autopilot, Apple Business Manager all underpinned by EntraID. We need to provide user device choice, zero trust access, cloud device management and effective assistive technology. Application and desktop virtualisation, moving towards cloud hosted virtualised devices. Enterprise Audio Visual collaboration tools (moving to Teams Rooms and in room AV technology) and Intelligent Building IT integration. Internal Identity and directory services (Active Directory, PingDS), including multiple directory integration and synchronisation, moving towards EntraID and modern identity management and tools. Enterprise productivity, messaging and collaboration tools, primarily Microsoft 365. Device and Infrastructure Management and Monitoring systems (Device Build, Software Delivery, Security systems, Device and User Experience monitoring). Job description Within your area of specialisation, you will be responsible for: Creating high level solution designs, service designs and technical roadmaps, underpinning our Modern Workplace architecture, and supporting HMRC’s IT strategy. Providing technical governance for new or updated solutions utilising existing group platforms, the introduction of new services or removal of end of life services. Delivering technical consultancy throughout the service lifecycle from project to service delivery and defining best practice and standards for the platform. Maintaining technology currency in your areas of focus through market research and vendor relationships and using these insights to maintain roadmaps and direction. Communicating the vision and working with customers to ensure business needs are represented in the technology roadmaps.

About the job Job summary Would you like to work with cutting edge of cloud-first technologies? Do you have experience with modern software development lifecycles in product delivery and test? Have you deep technical breath, supported by a good knowledge of the functional requirements and activities? If so, we’d love to hear from you! At the Driver and Vehicle Licensing Agency (DVLA), we take testing very seriously. We have Software Development Engineers in Test (SDETs) and Test Engineers embedded in our delivery squads and specialists in our Performance and Independent testing teams. As a Senior Test Engineer, you will be a critical part of our team, overseeing and coordinating the independent testing activities across multiple simultaneous deliveries. You will be actively involved with suppliers, partners, and our engineers in ensuring testing activities are performed and reported. You will have an excellent understanding of modern testing and development approaches. We follow an agile methodology, targeting cloud-first deployments. You will often need open communication with several delivery squads and a pragmatic approach to problem solving is essential. A significant part of this role will be working on deliveries designed to transform our IT estate but is likely to also include deliveries necessitated by legislation on the legacy estate. You will report to the Test Manager and represent the capability internally and externally. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at: Job description In this role you will be part of the Quality Engineering team responsible for continually driving all aspects of quality improvements. You will be working across several of our delivery teams and performance teams. Your responsibilities will include, but aren’t limited to: Select, use and guide others in using the most appropriate technical tooling, engineering approaches, test types and techniques to identify and address risks early Extend, standardise and build reusable frameworks and tools that support testing Communicate and document chosen approaches, tools, techniques and outcomes to the team and appropriate stakeholders Contribute to and agree engineering standards Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Job summary As a Senior Business Analyst, you will lead a team of BAs across the product delivery lifecycle to bring together stakeholder needs and technical capabilities to define solutions that deliver value, often working across large complex products or several products. You will be experienced as a BA in a wide variety of business analysis tools and techniques in an Agile environment and can advise your team on the appropriate use of each method depending on the stakeholders/scenario. You will be given the opportunity to continue to grow your management capabilities through managing a team of BAs, including line management responsibilities, as well as managing relationships with senior stakeholders as you progress to becoming a leading figure within the BA community. You will be expected to represent the profession externally, both within the DWP & the wider government and to the BA community. We have vacancies in several areas within DWP Digital including: DWP Analytics - an enterprise level capability supporting Fraud and Error reduction and real time decision making by integrating directly into citizen and agent facing services. Health and Disability Delivery Team and the Functional Assessment Service - responsible for the management of several IT assets supporting DWP’s most vulnerable customers. Working Age Services - Digital Working Age Services in DWP delivers Universal Credit, Employment and Support Allowance and Jobseekers Allowance to over 6 million customers. It delivers financial support to some of most vulnerable people is society and delivers a range of products that help towards finding sustainable employment. Benefit Supporting Services in DWP supports the majority of core Benefit Payment Systems and Supporting & Enabling Services that pay £150 Billion to over 15 million customers each year. Digital & Transformation Group’s Corporate Centre Services (CCS) works in partnership across DWP to shape the next generation of the Department’s corporate digital ecosystem - a modern, integrated and user centred environment that enables One DWP. The AI Innovation & Improvement team applies advanced product thinking and AI driven innovation to design intelligent services, integrated platforms and data enabled tools that support more than 90,000 colleagues across HR, Finance, Commercial, Estates, Security and Policy. Communication, Collaboration and Network Services - work in collaboration with a range of internal and external partners, stakeholders and customers to ensure the operational stability, availability and quality of DWP Networks and ensuring that a robust and resilient infrastructure is maintained. Job description As a Senior BA working within Digital these are some of the things you will be doing: Operate as a BA either on large, complex products or services, or across several products or services simultaneously Manage and communicate effectively across senior technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned. Lead and oversee the refinement and elaboration of backlog items across teams to ensure delivery readiness and enable solution design, development and testing. Provide guidance and quality assurance on acceptance criteria and test scenarios, mentoring BAs to uphold best practice. Identify potential business process improvements, considering wider impacts, risks, issues and benefits, and identify the changes needed to implement those improvements. Provide advice and guidance on process improvement approaches and analysis techniques. Lead workshops, interviews and other investigation techniques to effectively understand business problems, business needs and user needs within large complex products or services.

Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work to maintain the security and efficiency of our global IT operation When you join us in this vital senior role, you’ll focus on supporting the successful delivery of high-quality services as you work with our customers to resolve any issues and incidents that occur, assess and steer change, and coordinate and lead our delivery teams as they work on short and long-term solutions. You’ll be working closely with Project Managers, Product Owners and Technical Architects, and in addition to developing a strong understanding of our customers’ requirements, you’ll also ensure they’re within our organisation’s technical capabilities and capacity. Leading investigations into problems and opportunities relating to existing processes, you’ll also generate creative new approaches to improving the service we offer. You’ll have several additional tasks – these include providing advice on technical, risk and mitigation matters, contributing to proposals for our customers, and ensuring that the solutions we develop are timely, commercially viable, and align with the strategic roadmap. You’ll also be responsible for ensuring incident, problem, change and request processes are adhered to, working practices are in line with the relevant ISO standards, and change requests with existing customers are realised. Committed to maintaining your own and your team’s knowledge and development, you should also be ready to act as an escalation point for any service failures and ensure that resolution plans are executed correctly. Use all your technical IT skills as you help to defend the nation’s interests This is a fast-paced and complex role, and to be a success you’ll have plenty of experience working with customers in an IT service delivery environment. So, with this in mind you should hold a BTEC or its equivalent, preferably in Information Technology, or have plenty of relevant, hands-on experience in a similar role. You’ll have worked with service management tooling, such as ServiceNow, and in addition to ITIL4 Managing Professional certification, you should possess broad technical understanding and well-developed awareness of service design across the delivery lifecycle. Some experience of international service delivery, ideally within the public sector, would be desirable, as would the ability to manage internal suppliers and third parties. You’ll be at an advantage if you can show technical knowledge relating to security, IT and communication technologies, and any commercial expertise would be a plus. You’ll be working with a wide range of colleagues and stakeholders, so it’s important that you have excellent communication and interpersonal skills, and a strong commitment to building long term relationships with our customers’ technical specialists and our product and services teams. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today ! Job description DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through . As a Senior DevOps Engineer, you will be at the heart of managing and optimising our development processes. Your responsibilities will include overseeing tools and testing environments, managing central code control, maintaining development standards, and writing software that automates systems. You will design secure solutions and deliver complex projects using modern development standards. Your role will also involve troubleshooting and resolving complex service faults and designing efficient systems with medium levels of risk and complexity. You will actively collaborate with user researchers to champion user-focused design, as well as with technical and solutions architects and software developers. In addition, you will underpin the development of both internal user services and public-facing services. You will deploy and manage applications on OpenShift and third-party PaaS solutions and manage CI/CD pipelines. The ideal candidate will demonstrate strong leadership, effective communication, decision-making skills, and a commitment to continuous improvement and development. Responsibilities A Senior DevOps Engineer delivers and integrates software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories. At this role level, you will: Transform technical requirements into an effective DevOps toolchain to enable product delivery Ensure that deployment strategies for products are repeatable, scalable and highly available Have deep technical knowledge, providing support to delivery teams and solving complex problems Manage service components and optimise development processes to ensure they meet business needs and performance indicators. Design secure solutions and services with controls specifically engineered to mitigate security threats. Use modern development standards to design, code, test, and document programs or scripts of medium-to-high complexity. Identify, locate, and fix complex service faults while advising others on different methodologies and types of service support. Design systems with medium levels of risk and complexity, ensuring the selection of appropriate technology and efficient resource use. Collaborate with user researchers to champion user research, prioritise and define approaches to understand the user story, and offer recommendations on the best tools and methods to use. Deploy, manage, and scale applications on OpenShift and third-party Platform as a Service (PaaS) solutions, while setting up and managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues

In this role, you will work across multiple products and platforms, providing strategic test leadership, supporting delivery teams, and influencing senior stakeholders to embed best practice and continuous improvement. As a Lead Test Engineer, you will play a strategic role in shaping and embedding consistent testing best practices across HMRC’s complex digital ecosystem. Your responsibilities will include: Leadership & Collaboration Lead, coach, and mentor test engineers across programmes, fostering a culture of continuous improvement and professional development. Collaborate with product, platform, and delivery teams to ensure testing is integrated early and effectively within agile workflows. Influence and engage with senior stakeholders across HMRC and supplier organisations to drive quality outcomes. Test Strategy & Implementation Define and implement risk-based, shift-left testing strategies across diverse platforms and services. Ensure testing approaches align with business priorities, technical architecture, and delivery timelines. Promote consistent standards and practices across internal teams and third party suppliers. Technical Excellence & Problem Solving Apply advanced testing techniques to solve complex technical challenges and improve delivery confidence. Provide expert guidance on functional, non-functional, and automation testing, including performance, security, and accessibility. Identify and drive opportunities for innovation and efficiency in testing processes. Tooling & Governance Evaluate, implement, and optimise test tooling, including AI-assisted solutions, to support continuous integration and delivery. Establish governance frameworks for supplier-led testing activities, ensuring alignment with HMRC standards and compliance requirements. Support tooling integration with platforms and services. Quality Assurance & Risk Management Ensure quality is built in from the outset by validating requirements and test coverage across the lifecycle. Lead retrospectives and continuous improvement initiatives to enhance test effectiveness and reduce delivery risk. Produce clear, actionable reports and insights to inform decision-making and assurance activities.

Digital Technology Lead C# .Net To provide the Technical leadership for our Agile Development Team working across .Net C# Core, Web UI and Sitecore CMS technologies on our new multi-market Digital CMS Platform. The Tech Lead role will be split 40 / 60 between Hands On and Hands Off development activities working with a development team comprising of internal resources plus external system suppliers. You will be accountable for the technical delivery of changes across the Platform and will work with the IPF Architects, System Analysts and Development team to provide technical leadership, technical designs and implementation of best practices across the team to ensure quality and timely deliveries. Provide detailed technical designs for development team. Develop and maintain baseline technical design documentation for the Digital CMS Platform. Preparation and delivery of technical proposals and presentations Technical feasibility studies for newly-created product ideas/software projects and propose implementation solutions Work with IPF Architects and partners to contribute to the overall Enterprise Solution design Ensuring that software development is delivered on schedule, in-line with designs, to quality and within the overall plan. Provide Code Reviews for the key core functionality to ensure adherence to designs. Complete coding development as required ensuring it is fit for purpose, effective, scalable and future proofed. The role is expected to be split 40 / 60 Hands On and Hands Off. Implement Azure DevOps CI/CD Build and Release pipelines across the Digital CMS platform. Development and maintenance of a technical backlog, software release map and technology roadmap for the Digital CMS Platform. Follow best-in-class agile methodology (2week sprints), throughout the software development lifecycle to deliver consistent market leading engineering solutions Attend project/tech updates and stand-ups providing accurate updates where appropriate and highlight any project risks/bottlenecks/successes Provide delivery estimates as part of Agile delivery process for implementation of functionality. Determine project requirements and developing work schedules for the team. Ensure assignment of tasks to the Team to align with skills, growth and personal preferences. Improve the software development process using the latest technologies Implement best practices and coding standards across the delivery team. Provides technical expertise to peers in other functions Mentor and improve development team members Liaise with other delivery teams, stakeholders, users and senior leaders Works independently with guidance only in complex situations Keeping up-to-date with industry trends and developments. Software development cycles and approaches Use of online collaboration tools JIRA and Confluence Highly proficient in core Microsoft technologies: .Net Core. C#, T-SQL, MVC, Web API Knowledge and work experience of a CMS web platform (Sitecore desirable) Experience in CI / CD build and delivery pipelines (Azure DevOps desirable) Financial services IT solutions IT industry and ways of working within multi-disciplinary teams The Client is global operation with an office in Leeds. The salary for this role is circa £60K - £70K + Excellent Benefits. Please send your CV to us in Word format along with your notice period and availability.

Job summary The central responsibility of this role is to deliver effective and reliable testing across DVSA digital services, supporting the delivery of high-quality, user-focused outcomes within Agile teams. Working within a delivery-focused Agile environment, and in collaboration with multidisciplinary teams, you will contribute to the design and implementation of testing processes for a range of DVSA digital services. You will be responsible for delivering structured, cost-effective test activities to support the successful delivery of major initiatives. You will apply established testing methodologies, primarily testing techniques, to ensure services meet defined business needs and operate in accordance with government and industry quality standards. You will work closely with development teams to identify and capture test cases, support test environment readiness, and design and execute test plans across DVSA digital projects and products. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Job description Your responsibilities will include, but aren’t limited to: Contribute to test planning, estimation and traceability activities within Agile sprint teams, using appropriate tools to ensure effective and efficient test execution. Collaborate with developers, product owners and wider scrum teams to develop a strong understanding of requirements, risks and testing objectives. Design and implement structured test processes, including the creation and execution of test plans, test conditions and test scenarios that meet business requirements, user needs and quality standards. Support testing by leveraging testing tools to execute test scenarios, review results, and gain insights, collaborating with colleagues responsible for building the frameworks Execute functional, integration, system and revalidation testing activities, ensuring testing remains relevant to business needs and product risk. Proactively prevent defects by working closely with development teams to build a shared understanding of requirements and acceptance criteria. Troubleshoot issues to support root cause identification and resolution, documenting, tracking and escalating defects as appropriate. Work effectively within fast-paced digital delivery environments, maintaining focus on quality, risk and user outcomes.

The Lead DevOps Engineer role can be divided into three distinct responsibilities: provide hands-on technical leadership and guidance through coaching and mentoring lead the sharing of knowledge and good practice act as a technical product owner, developing medium to long term strategies for product lines Managing: Line management duties for DevOps engineers. A lead DevOps engineer leads one or a small number of related project teams and contributes to the development of the strategic direction. Main duties consist of but are not limited to: Work in one or many cross-functional teams to lead DevOps expertise and decision making across the whole software delivery lifecycle Produce and assure DevOps technical designs based on business needs and providing justification for decision-making in chosen technical design. Providing deep DevOps technical expertise and DevOps technical leadership to project delivery teams, identifying and selecting appropriate DevOps technical solutions based on user needs and business requirements Play an integral part in the DevOps Community of Practice sharing expertise to build the overall capability of the team Analyse the impact of DevOps technical choices on business processes Enable the reuse of patterns, tools, and components across the DevOps profession Provides DevOps technical leadership, guidance, and support for the broader DevOps community. Assure that DevOps technical solutions follow all agreed processes and best practises, particularly around security and governance Mentor one or more DevOps Engineers supporting them in their professional development as well as using your expertise to guide them in key and critical decision making. When needed light line management duties for DevOps engineers. Lead on developing, implementing, enhancing and managing technical DevOps practices into the DevOps and Engineering profession Leading on alignment of DevOps approaches across the department Collaborate with the broader DevOps and Architecture community to ensure that solutions align with target architectures and technology roadmaps Contribute to the overall technology strategy and roadmap for both individual projects and IT Collaborate with stakeholders, providing direction and challenge to proposals impacting DevOps principles. Contributing to decisions and directions in a collaborative team environment, including but not limited to estimations, product planning, user stories (requirement) creation Applying a continuous improvement mindset to identify and explore opportunities to improve processes and ways of working Engage with Leads across IT, to drive the department strategic vision and collaborate on wider initiatives Horizon scanning and continuous research on emerging DevOps principles and best practices.