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Cyber Security Solution Architect - Remote - SC Cleared TEMP TO PERM - You will start on an outside IR35 contract and then after 6 months will go perm. You must only apply if you are happy to go perm after 6 months. The Cyber Security Solution Architect will be responsible for solution design, assurance and technical governance, working across engineering, security and platform teams to embed resilience into enterprise services. This role requires strong stakeholder engagement and the ability to translate business continuity requirements into technical solutions and recovery strategies. You will be requirements gathering in a CNI environment. Key Responsibilities Provide solution architecture and technical assurance across Business Continuity and Disaster Recovery programmes. Design and develop recovery strategies, runbooks and resilience patterns for critical systems. Map infrastructure dependencies and define recovery architectures. Support incident management, risk mitigation and resilience strategy development. Experience Required Extensive experience in Solution Architecture and technical design assurance. Strong experience with Microsoft Security technologies stack. Experience creating runbooks and continuity documentation. Strong stakeholder engagement across technical and business teams. Experience working within either Nuclear, Critical National Infrastructure, Government or regulated environments. To apply, please send your CV by pressing the apply button

Software Engineer Taunton - Hybrid (2 days on site P/W) £38,000 - £45,000 + Bonus + Training + Progression + Private Pension + Holiday Buying Options + Autonomy Are you an experienced Software Engineer looking to work across modern microservices and established WPF applications while influencing key architectural decisions? You will design, develop and maintain software used in demanding industrial environments, working with C#, WPF, front-end languages such as Vue.JS, Angular or React. You will collaborate with electrical and systems engineers, contribute to system architecture and support both new platform development and legacy product improvement. This role offers strong technical variety, career progression and a supportive engineering culture. You should bring solid commercial experience, excellent understanding of SOLID principles, and confidence contributing to design discussions. Exposure to industrial systems or electronics is beneficial. This role is ideal for someone who enjoys autonomy: you will be given open technical problems, trusted to investigate and propose solutions, and involved across the full project lifecycle, from concept through to delivery. You will work in an agile environment, alongside testers and engineers, on projects ranging from a couple of months to large programmes of 18 months or more. The Role: Develop desktop and web applications using C#, WPF and Vue.js Contribute to microservice architecture and Azure-based modernisation Support and improve legacy systems Collaborate with multidisciplinary engineers Participate in sprints, reviews and CI/CD processes The Person: Experienced Software Engineer with strong design skills Proficient in C#, WPF and modern software practices Collaborative and confident in technical discussions Electronic or industrial knowledge is an advantage Reference number: BBBH271031 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning? This role offers the chance to take ownership of customer issues, deliver high standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate and resolve technical queries, work with external specialists when required, and ensure all support activities meet agreed service levels. The ideal candidate will be confident communicating with users of all technical abilities and will take pride in delivering excellent customer service. This is an excellent opportunity to join a supportive technical department and develop professionally through hands-on learning and formal certifications. You will play a key role in maintaining information security, adhering to UK GDPR and internal security practices. You will also contribute to knowledge-sharing within the team to support continuous improvement. The Role: * Provide technical advice and support to users * Log, manage and resolve IT issues in line with SLAs * Investigate, diagnose and escalate technical queries when needed * Build positive customer relationships and maintain satisfaction levels * Maintain accurate records and ensure work is costed or billed correctly The Person: * Strong communication skills and ability to explain technical topics clearly * Excellent problem-solving skills and willingness to learn * Self-motivated, proactive and able to work independently or within a team * Ideally holds relevant certifications or experience in ICT service delivery Reference number:BBBH271551 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Business Development Representative Reading - Onsite £28,000 - £30,000 + Commission + Holiday + Pension This is an excellent opportunity for a focused, self-motivated sales professional with a passion for new business acquisition and a background in Service Management or IT Services to join a high-performing global team. This company is a growing, global leader specialising in business innovation and business change. They pride themselves on driving transformation for their clients and offer a supportive, office-based environment where successful sales talent can thrive. In this varied role you will be the engine of the sales funnel, responsible for generating new opportunities and qualifying leads. You will engage with high-level decision-makers, build long-term relationships, and ensure a steady stream of prospects is passed to the closing team. The ideal candidate will be a "self-starter" who is comfortable with cold calling and prospecting. You should have a proven track record of meeting sales quotas and the ability to navigate conversations with VPs, Directors, and C-suite personnel. This is a fantastic opportunity to develop your career within a global organisation that values expertise and rewards results. You will gain deep insight into innovative business solutions while playing a pivotal role in the company's international growth. The Role: Proactively generate global leads via cold calling. Follow up campaigns to identify new opportunities. Track and monitor all activities within Salesforce. £175 commission per meeting booked. Sales and Negotiation. The Person: Proven BDR experience, ideally within IT services. Excellent negotiation skills and professional telephone manner. Strong communication. Commutable to Reading 5 days a week Reference Number: BBBH271703 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Senior Ruby on Rails Engineer Fulham (2/3 days on-site) £60,000 - £80,000 + Private Healthcare & Benefits This is an excellent opportunity for a Mid-to-Senior Ruby on Rails Engineer to join a start-up in a role where you will play a major part in future developments. This company is a Series A startup, breaking down barriers and making the world more accessible for everyone. Originally founded within the UK transport sector, they have developed award-winning, innovative solutions that prioritise dignity, safety, and inclusion for millions of users. In this varied role, you will move beyond feature development to focus on the stability, performance, and observability of the core Rails ecosystem. You will act as a trusted backend partner for Product and Platform teams, stabilising third-party integrations, improving background job efficiency, and utilising architectural documentation like C4 models to ensure long-term scalability. The ideal candidate will be a seasoned Ruby on Rails developer with deep expertise in PostgreSQL and background processing via Sidekiq and Redis. You should be highly proficient in building RESTful APIs, managing JSON serialisation, and implementing secure authentication methods like JWT or SSO. Beyond coding, you will possess knowledge of Docker and AWS, alongside the communication skills required to translate complex technical risks into clear operational priorities. This is a fantastic opportunity to join a purpose-led business during a period of international scaling. You will have the autonomy to own multiple backend systems, reduce operational risk across global integrations, and play a pivotal role in shaping the architectural future of a platform recognised for its excellence in accessibility and safety. The Role: Lead the evolution of core Ruby on Rails operational platforms. Optimise PostgreSQL performance and Sidekiq background job efficiency. Manage secure third-party integrations and RESTful API design. Partner with Platform teams on AWS and CI/CD reliability. The Person: Deep experience with Ruby on Rails and OOP. Expert in PostgreSQL tuning and complex query optimisation. Proficient with Docker, AWS, and containerised deployment workflows. Strong communicator, capable of leading production incident responses. Reference Number: BBBH271314 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Role: * Must be very familiar with working in a Data Centre and Corporate environment * Minimum 3 years hands on experience, within the structured cabling industry. * Good understanding of various Structured Cabling Solutions * Capable of installing, Terminating & Testing Fibre Optic cables * Experienced in the use of Fluke test equipment and fault diagnosis. * Must have Health & Safety Training (CSCS or ECS or local/country specific H&S qualification) which is affiliated to the Construction Industry Training Board. * At least 3 industry or manufacturer's installation accreditations i.e. Commscope, Corning, Panduit or another leading brand. * Have completed an Industry recognised Structured cabling and Fibre Optic Training Course, i.e. CNET CNIT, BICSI Engineer, BICSI Technician, City & Guilds or equivalent accreditation (B-TEC). * IPAF and/or PASMA Training preferred. (or local/country specific powered access equipment qualification) * Experience in installation of cable pathways (Basket trays/trunking/fibre runner) * Ability to understand and follow patching schedule/cut sheet. * Experience in installing power and data connection cables within server & networking racks. * Experience in Rack n stack of active Network hardware, switches, routers & servers * Ability to follow instructions and providing on-site support to remote network and systems administrators. * Apply basic IP Addressing under instruction/direction. * Experience of installing and configuring UPS systems desirable * Excellent communication skills and professional attitude with experience of speaking to all levels of stakeholder. * Must be willing and able to travel within the UK and (fly) overseas to carry out project work as part of a team. * Night / shift work / weekend work may be required on a project-by-project basis. * Flexible hours Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Lead Systems Developer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London Are you an experienced Linux-focused developer with strong networking knowledge looking to step into a technical leadership role where you can design, build and own mission?critical systems used across global communications networks? This is a senior, hands?on role within an Enterprise technology team delivering high?availability, value?added services across satellite, mobile and terrestrial networks. You will take a lead role in system design and development, working with bespoke and open?source technologies to enhance in?house platforms and customer solutions. Working closely with senior technical leadership, you will mentor developers, shape development standards and play a key role in CI/CD, testing and code quality. This is an excellent opportunity to influence architecture, improve services at scale and work with complex, real?world infrastructure. You will be involved across the full lifecycle from requirements capture and Agile development through to deployment, documentation and supporting escalated service issues, with exposure to VoIP platforms, IP networking and global infrastructure. The Role: Lead system design and development of Linux?based software solutions Develop and maintain in?house platforms including VoIP, email, security and high?availability services Manage CI/CD pipelines, version control and Agile workflows Mentor and support Developers and Graduate Developers Work closely with product and customer?facing teams on delivery and rollout The Person: Strong experience with Linux (Debian/Ubuntu), Apache and MySQL Programming experience with Python, Bash, PHP, ReactJS and/or NodeJS Experience managing CI/CD pipelines, BitBucket and JIRA Knowledge of networking concepts including TCP/IP, WANs and LANs Proactive, analytical and comfortable working independently or as part of a team Reference Number:BBBH273519 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Scala Developer London Hybrid - at least once a week in Central London Up to £85,000 DOE + Regular Pay Reviews + Healthcare + Life Insurance + Benefits Excellent opportunity for a Senior Backend Engineer with strong Scala and functional programming experience to join a small, highly technical team offering broad ownership, autonomy, regular pay reviews, and the chance to influence backend architecture and technical direction. This company are pioneers within a specialist technology-led insurance market. Having been acquired by a larger US-based organisation impressed by their product, platform, and technical capability, they are now looking to grow their permanent engineering team as they continue scaling their systems and improving the reliability, maintainability, and operability of their platform. In this role you will work across backend Scala development, architecture, infrastructure, APIs, data flows, and production systems supporting areas such as broker-facing products, pricing and underwriting workflows, claims processes, internal tooling, automation, and operational systems. You'll work closely with frontend, product, underwriting, claims, operations, and broker success teams, helping turn complex business requirements into robust, scalable technical solutions. The ideal candidate will be a Backend Engineer with strong commercial Scala experience and a good understanding of functional programming principles. You will also have experience with AWS infrastructure, and CI/CD, Terraform, APIs, databases, and production support would be beneficial. Candidates must have full right to work and live in the UK and be comfortable working autonomously in a small, high-trust engineering environment. This is a fantastic opportunity to join a growing business where you can stay close to the code, take ownership of important backend systems, influence architectural decisions, and work on complex, real-world products in a regulated, data-rich environment. The Role: Backend development using Scala and functional programming approaches Working across APIs, microservices, data flows, integrations, and distributed systems Improving backend architecture, scalability, resilience, observability, and maintainability Collaborating with product, frontend, underwriting, claims, operations, and broker success teams The Person: Strong commercial Scala development experience Good understanding of functional programming principles Experience with AWS infrastructure, CI/CD, Terraform, databases, APIs, or production systems Comfortable working autonomously and influencing technical direction in a small team Reference Number: BBBH273480 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Junior Full Stack Developer (JavaScript) Milton Keynes - Hybrid £35,00 - £40,000 + 2 days WFH + Training + Holiday This is an excellent opportunity for a Junior Full Stack Developer looking to join a business that offers huge internal progression opportunities. Within this role you will become a key member in contributing to the organisations success and be a factor shaping the business in years to come. This company is a global creative production partner that helps businesses with their marketing campaigns. They offer services like on-demand creative staffing, cross-channel production management, and automated workflows through their technology platform. In this varied role you will focus on front-end and back-end development, working alongside a team to design, build, test, and deploy web applications. You'll craft user interfaces, handle server-side logic, integrate databases, and collaborate on code reviews to maintain quality. Troubleshooting user issues and staying on top of the latest web development trends are also key aspects of this position. The ideal candidate will be a well-rounded developer with experience in both front-end and back-end development. They should be proficient in the foundational web languages HTML, CSS, and JavaScript, and have familiarity with popular front-end frameworks like React, Angular, or Vue.js. On the back-end side, experience with a programming language with Node.js is essential with knowledge of Python, Ruby and Java, along with a basic understanding of databases and SQL. This is a fantastic opportunity for an ambitious Full Stack Developer that is looking for significant growth potential, progression, and long-term development to join a business at an exciting time of growth. The Role: - Collaborate on design, build, test, and deploy web applications. - Craft user interfaces (front-end). - Handle server-side logic and database integration (back-end). - Participate in code reviews for quality control. The Person: - Experience in both Front-end and Back-end. - Proficient in JavaScript, HTML and CSS. - Knowledge of Node.js for Back-end is essential. - Desirable to have previously used Python, Ruby, Java and SQL Databases. Reference Number: BBBH273479 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Our client is currently looking for SC cleared Voice Architect. This is a 6 months contract initially with good possibility of extension. The role is fully remote with onsite presence for a day or two through the project. Key Responsibilities * Design and implement comprehensive Microsoft Teams Enterprise Voice solutions, including PSTN integration solutions such as AudioCodes Session Border Controllers and analogue gateways * Develop and implement Microsoft 365 solutions based on best practices and guidelines from the Microsoft 365 Solution and Architecture Centre. * Design enterprise architecture that aligns with networking, identity, security, and multi-national principles * Understanding of key principles for networking, identity, security, and multi-national architectures * Create detailed design documents that outline solution architecture and implementation plans. * Utilize PowerShell scripting to automate administrative tasks and enhance the efficiency of M365 implementations. * Maintain up-to-date knowledge of M365 technologies, industry trends, and best practices to ensure the delivery of cutting-edge solutions. * Provide support in troubleshooting prominent technical issues related to M365 environments as required. * Communicate effectively with clients, stakeholders, and team members to ensure the successful delivery of projects and fulfilment of client requirements. * Provide thorough documentation for operation handover and knowledge sharing, ensuring smooth transitions and ongoing support Required Skills and Experience: * Must have experience in Microsoft Teams, Enterprise Voice and AudioCodes. * Demonstrable experience with large, enterprise-scale voice transformation projects to Microsoft Teams Enterprise voice * Demonstrable experience with Session Border Controllers and analogue gateways, with a range of AudioCodes devices * Experience with foundational solution guides, architecture illustrations, design principles, and templates * Familiarity with other M365 workloads, including: o Active Directory and Entra ID o Exchange Online o SharePoint Online and OneDrive for Business * Extensive knowledge of on-premises infrastructure, including Active Directory, servers, networks, EUC, and applications. * Proficiency in PowerShell scripting for automation and administrative tasks. * Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders. * Strong troubleshooting skills and a methodical approach to problem-solving. * Ability to work independently and as part of a team, managing multiple priorities and deadlines. Qualifications * Bachelor's degree in computer science, Information Technology, or a related field. * SC-clearance is a must * Relevant certifications in Microsoft 365 and related technologies. * At least 10 years of IT consulting experience, with 5 years in a similar role. * Excellent communication and interpersonal skills. * Strong problem-solving and analytical abilities. * Familiarity with industry best practices and regulatory requirements related to M365 and cloud-based solutions.

Data and Power BI Engineer Spalding, Lincolnshire - Hybrid £50,000 to £60,000 + Pension + Holiday Are you a Data and Power BI Engineer looking to play a key role in delivering modern cloud-based data solutions, working across Google Cloud and Azure to turn complex data into clear, actionable business insight? This company is a digital transformation company specialising in bespoke software development, legacy system support, and enterprise applications for a diverse range of clients. In this role, you will design, build and maintain resilient data platforms using bronze, silver and gold data modelling frameworks. You will develop scalable data pipelines using Python, working with BigQuery to support advanced analytics and high-performance reporting. You will be responsible for integrating data from Dynamics 365, shaping data models and delivering high-quality Power BI dashboards and paginated reports that clearly communicate business performance to stakeholders. This is an excellent opportunity to join a growing digital transformation environment where you will have real ownership of data engineering and business intelligence solutions, with the chance to influence standards, tooling and best practice while working on varied and technically engaging projects. The Role: Design and maintain bronze, silver and gold data models. Build and manage ETL pipelines using Python across GCP and Azure. Develop scalable analytics solutions using BigQuery. Integrate Dynamics 365 data into reporting and analytics platforms. Deliver high-quality Power BI dashboards and paginated reports. The Person: Strong experience with Google Cloud Platform and Microsoft Azure. Advanced Python skills for ETL and data pipeline development. Solid understanding of modern data modelling methodologies. Strong Power BI experience, including paginated reporting. Confident working with stakeholders and translating requirements into data solutions. Reference Number: BBBH273469 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

3rd or 4th Line Cloud Support Engineer Must have an Active DV Clearance 3rd or 4th Line Cloud Support Engineer Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support lifecycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 3rd or 4th Line Cloud Support Engineer Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 3rd or 4th Line Cloud Support Engineer Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 3rd or 4th Line Cloud Support Engineer Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Key Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.

3rd Line Storage and PKI Engineer Must have an Active DV Clearance 3rd Line Storage and PKI Engineer Responsibilities Respond to escalations from 2nd Line support teams. Maintain and support PKI solutions across secure environments. Support backup and storage platforms and provide updates to leadership. Monitor systems using event management tooling and resolve incidents. Carry out change activities in line with defined processes. Support release readiness for new services entering live environments. Produce and maintain technical documentation and schedules. Travel to sites to support PKI activities when required. 3rd Line Storage and PKI Engineer Skills and Experience Strong experience with enterprise storage platforms such as Dell Avamar and Data Domain. Solid understanding of PKI technologies including Microsoft and Thales solutions. Experience supporting cloud-based storage environments. Knowledge of VMware cloud technologies. Experience working with ITSM processes and tooling. Server administration experience across Windows Server environments. Exposure to event monitoring tools such as SCOM. Experience using VMware vCenter. 3rd Line Storage and PKI Engineer Additional Information DV clearance and sole UK nationality required. Opportunity to work within a secure and high-impact environment. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: £35,000 - £45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.

Workplace Integration Engineer Must have an Active DV Clearance Workplace Integration Engineer Responsibilities Package and deploy software solutions using automation and scripting. Own delivery of work packages from design, prototyping, and testing through to production. Develop repeatable unit tests covering expected and unexpected outcomes. Provide early life support and ongoing updates based on user requirements. Produce and maintain technical documentation for support and users. Troubleshoot issues and resolve complex technical problems. Work collaboratively within an agile team environment. Workplace Integration Engineer Skills and Experience Strong scripting skills in PowerShell and Python. Advanced Windows systems administration within enterprise environments. Experience delivering configuration changes using GPO, registry, filesystem, and WMI. Knowledge of Windows update, patching, and installer mechanisms. Experience working within secure or high assurance environments. Strong problem solving and troubleshooting capability. Workplace Integration Engineer Desirable Experience Agile delivery experience. Active Directory, PKI, VMware virtualisation, and Windows Server. Experience creating gold builds and system hardening. Exposure to Ansible, Terraform, and automation tooling. Automated testing using frameworks such as Robot. Workplace Integration Engineer Additional Information Site based role along the M4 corridor, 5 days per week. DV clearance and UK nationality required. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.