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Job Title: Software Engineer Location: Birmingham / Hybrid Salary: £32,000 - £45,000 per annum Position: Permanent, full-time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. Job Role: This is a hands-on, mid-level Software Engineer role with responsibility for delivering complete features and projects. You will work independently with light oversight from a Lead Engineer, delivering projects with a moderate level of technical risk or substantial parts of larger projects. You will own your work from the initial ticket through to a working, supportable feature in production. You will make technical decisions within your area of responsibility and judge when to seek a second opinion. You will raise higher-risk and architecture-level decisions with your lead early, bringing options and a recommendation. Your lead will support you with project-level technical risk. The role has no people-management responsibilities. You are encouraged to support junior engineers informally, while remaining focused on the quality, reliability and clarity of your own work. Your responsibilities Deliver features that are working, tested, documented and in use. Check for defects or unexpected behaviour after delivery and follow through without needing reminders. Make technical decisions that balance maintainability, security, performance and the client's needs. Understand which decisions you can make, which need your lead's input and which require further escalation. Identify risks and trade-offs early. Explain the current position, the impact on the project, what is already handled and what remains unresolved. Bring a proposed course of action so your lead can confirm, adjust or step in, and raise problems while there is still time to act. Build full-stack web and mobile applications, typically involving React Native, SQL-backed APIs and AWS hosting. Be comfortable working in the framework or language each project requires. Write clean, tested, well-structured code that follows team standards. Work collaboratively through Git, pull requests and CI/CD pipelines. Use AI-assisted tools to improve speed and quality. Review and validate their output, taking responsibility for the software you deliver. Keep your lead and project manager informed about progress, implications, resolved and outstanding issues, and any support or decisions you need. Explain technical choices clearly to project managers and, where needed, clients. Document decisions, context and operational knowledge so another engineer can pick up your work without relying on your memory. Identify recurring problems and suggest changes that prevent them. Put practical improvements in place within your area, such as checklists, clearer standards, tests, automation or better ticket templates. Contribute to better tickets, estimates, refinement and delivery flow. Apply lessons from retrospectives to your work. Keep clear ownership, a dated next step, any required decision or escalation, and a backup plan for the work you own. Resolve issues affecting your delivery or make clear who needs to take responsibility. Explain the trade-offs you chose as well as the constraints you faced when reporting on your work. Experience and capabilities You will need: Commercial programming experience consistent with a mid-level engineer, with evidence of delivering features or parts of projects from start to finish. Solid capability in an object-oriented back-end language, with PHP/Laravel strongly preferred, and a modern front-end framework such as React or React Native. TypeScript is desirable. Good working knowledge of SQL and relational database design, and an understanding of MVC and RESTful API principles. Familiarity with Git-based team workflows, code review, automated testing and CI/CD. The ability to solve complex problems and become effective quickly with unfamiliar technologies. Clear written and verbal communication with technical and non-technical colleagues. Evidence of working independently, making informed decisions within your responsibilities, and knowing when and how to seek support. A practical, curious approach to new tools and AI-assisted development, with a willingness to experiment and assess their value through evidence and measurable results. Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Software Engineer, Software Developer, Full Stack Developer, Web Developer, App Developer, Frontend Developer, Backend Developer, Junior Software Engineer, Junior Developer, Graduate Developer, Trainee Developer, SaaS Developer, Portal Developer, Mobile App Developer, AI-Assisted Development, AI Pair Programming, Agentic Coding, AI Coding Agents, Cursor, Claude Code, GitHub Copilot, OpenAI Codex, ChatGPT

Job Title: Technology Apprentice Location: Birmingham Salary: £16,341 per annum increasing to National Living Wage after 12 months in post. Job type: Fixed term (20 months), full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: An exciting opportunity has arisen for a self-motivated Technology Apprentice to work within the busy IT Team at University College Birmingham. With a keen interest in IT and the confidence to take a proactive approach in this customer-facing role, you will provide first line support to staff and students in relation to a variety of IT issues; both on campus and for those working remotely. You will have the opportunity to gain a wide range of IT skills and experience over the course of the programme within a busy IT Department. Alongside gaining valuable work experience, you will be supported to achieve a Level 3 Digital Support Technician apprenticeship (via the Digital Service Technician option). The successful candidate will demonstrate a positive and hardworking approach and enjoy working both independently and collaboratively as part of a dedicated team. An interest in emerging technologies is essential. Benefits: Generous allocation of annual leave29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension SchemeEmployer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 1 November 2026. Interview Date - Friday 20 November 2026. Please click APPLY to be emailed a link to the role on our Careers site, where you need to complete our application form in order to be considered. Candidates with the experience or relevant job titles of: IT Apprentice, Technology Apprentice, Digital Support Technician Apprentice, Digital Service Technician Apprentice, IT Support Apprentice, IT Helpdesk Apprentice, Service Desk Apprentice, ICT Apprentice, Information Technology Apprentice, Digital Technology Apprentice, Technical Support Apprentice, IT Services Apprentice, IT Technician Apprentice, Computer Support Apprentice, will also be considered for this role.

PKI SME 12 months £700-£750 inside IR35 DV Cleared This is an opportunity to play your part in protecting our company, our customers, and our communities from a cyber-attack. Be part of a growing dedicated Defence security team and get ready to make a difference by bringing your PKI architect skills and experience onboard. You'll integrate straight into a high performing team, learning from those around you and from outstanding training and development resources to become even better at what you do. With the best technology at your fingertips, you'll be part of a friendly and flexible working environment where your contribution is always valued. Your future starts here. What you'll do: * Lead the PKI architecture and design for multiple high-profile projects * Be the PKI subject matter expert for various projects, services, and environments * Develop PKI technology to meet the requirements of the project and end customer * Lead on all aspects of asymmetric cryptography that pertain to PKI, including X509 digital certificates and key management * Produce, edit and/or lead on the development of Certification Practice Statements (CPS) that can be approved by the customer and accepted for the project/service teams responsible for PKI operations * Manage the documentation, artefacts and activities required for robust PKI governance and management as described in the CPS(s) * Promote and brief project peers, senior management, and PKI stakeholders on the security responsibilities of the PKI service * Manage PKI related risk and ensure PKI services are operated as stipulated in the CPS and can be stood up for audit. You'll definitely: * Have deep seated knowledge and experience with PKI products ranging between Certification Authority (CA) software and Hardware Security Modules (HSM), including their design, implementation and configuration * Have knowledge and experience of creating certificate profiles, IETF RFC5280 and how various applications behave when processing digital certificates * Have deep understanding of Certificate Policies (CP), and how CPS documents relate to them, as well as knowledge of IETF RFC 3647 * Have performed install, configuration and managed (Gemalto\SafeNet) Hardware Security Module (HSM) * Be self-motivated, proactive and be willing to challenge the status quo * Be comfortable working to strict deadlines * Be organised and able to multi-task * Use your initiative and be comfortable working with changing requirements * Strong communication and collaboration skills with project teams and the customer You might even: * Possess a recognised formal qualification in TOGAF/MCSE/CCNP/VCAP * Have experience working with Defence PKI * Experience with Windows Servers 2016/2019/2022 * Have knowledge of OpenSSL/Cetreq/Java Key Tool * Be experienced in working in major public industry sectors; Defence (MoD) and/or HM Government departments or agencies * Have knowledge and experience of the following security standards - ISO27001, MoD JSP604, 440 & 490, NCSC, NIST LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: IT Support Technician Location: Birmingham Salary: £28,592 - £30,986 per annum - SS3 Job type: Permanent, full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is looking for an experienced Information Technology professional to join our growing Digital IT Services Department as an IT Support Technician The Technicians team within the Digital IT Services department provide an excellent 1 and 2 line support to students and staff across campus The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies and a wider diverse customer base The ideal candidate will have experience of working within an Information Technology role, with good knowledge of hardware and software Benefits: Generous allocation of annual leave29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension SchemeEmployer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 1 November 2026. Interview Date - Wednesday 18 November 2026. Please click APPLY to be emailed a link to the role on our Careers site, where you need to complete our application form in order to be considered. Candidates with the experience or relevant job titles of: IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 2nd Line Support Technician, Technical Support will also be considered for this role.

Job Title: Junior Technical Support Engineer Location: Bournemouth Salary: £27,000 - £33,000 per annum Job Type: 1-year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to lead the way. With expertise in developing innovative solutions for two key industries-power and digital infrastructure. BE DC Connect UK Ltd is based throughout the South East. Providing managed hosting, colocation and network services. Which offers secure, agile, scalable and robust hosting solutions to clients in varying sectors & countries. From our securely operated facilities around the South East, including London, UK we are able to provide services ranging from Virtual Instances & Dedicated Servers to managed multi-server clusters, secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for Junior Technical Support Engineers at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organizational skills in order to deal with tasks consummate with the position. It is imperative that candidates have good spoken and written English. The role will be based on shift rotas five days out of seven and will be primarily night and weekend shifts, you will be permanently based at our Bournemouth Data Centre location and may be requested to visit another Data Centre Location on occasion. About you Essential Good communication skills Strong desire to learn new technologies Basic knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical Support or similar role Work well in a busy team, being quick to learn and able to deal with a wide range of issues Ability to assess and prioritise faults and respond or escalate accordingly Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role.

Job Title: Junior Technical Support Engineer Location: Enfield Salary: £27,000 - £33,000 per annum Job Type: 1-year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to lead the way. With expertise in developing innovative solutions for two key industries-power and digital infrastructure. BE DC Connect UK Ltd is based throughout the South East. Providing managed hosting, colocation and network services. Which offers secure, agile, scalable and robust hosting solutions to clients in varying sectors & countries. From our securely operated facilities around the South East, including London, UK we are able to provide services ranging from Virtual Instances & Dedicated Servers to managed multi-server clusters, secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for Junior Technical Support Engineers at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organizational skills in order to deal with tasks consummate with the position. It is imperative that candidates have good spoken and written English. The role will be based on shift rotas five days out of seven and will be primarily night and weekend shifts, you will be permanently based at our Enfield (North London) Data Centre location and may be requested to visit another Data Centre Location on occasion. About you Essential Good communication skills Strong desire to learn new technologies Basic knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical Support or similar role Work well in a busy team, being quick to learn and able to deal with a wide range of issues Ability to assess and prioritise faults and respond or escalate accordingly Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role.

Halo ITSM Consultant Reading (Hybrid) £70,000 - £85,000 + Benefits + Pension + Holiday Are you an experienced HaloITSM professional looking for the opportunity to lead client implementations, shape service management solutions and join a globally recognised ITSM specialist where you can play a key role in delivering transformational outcomes for enterprise customers? This is an excellent opportunity to join a market-leading service management organisation, working on the full lifecycle of HaloITSM projects from discovery and solution design through to configuration, deployment and continual improvement. In this customer-facing role, you will work closely with clients to understand their service management requirements, configure tailored HaloITSM solutions and provide expert guidance on ITSM best practices. You will collaborate with project teams, technical specialists and stakeholders to ensure successful delivery and long-term adoption. The ideal candidate will have strong hands-on HaloITSM experience, a solid understanding of ITIL-based service management principles and the ability to translate business requirements into practical, scalable solutions. In return, you will join a respected organisation offering varied projects, career development and the opportunity to work with a broad range of clients. The Role: Lead client discovery workshops and requirements gathering Configure and implement HaloITSM solutions Deliver testing, deployment, training and knowledge transfer Support integrations, data migration and reporting requirements Identify opportunities for service improvements and platform optimisation The Person: Proven HaloITSM implementation, configuration or consultancy experience Strong understanding of ITSM processes and ITIL principles Experience with workflows, SLAs, service catalogues and automation Excellent stakeholder engagement and communication skills HaloITSM and/or ITIL certifications desirable Reference Number: BBBH281309 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Sales Executive (MSP) Reading - Hybrid (3 On-site, 2 WFH) £40,000 - £50,000 + Commission + OTE £80k - £100k + Benefits Are you a driven Managed IT Services sales professional with a proven track record of winning new business, looking for the opportunity to build your own pipeline, secure new logos, and join a global organisation with a strong reputation across IT support, service desk and service management solutions? This is an excellent opportunity to join a market-leading IT services organisation in a predominantly new-business-focused role. You'll be responsible for identifying, developing and securing new Managed IT Services clients across the UK, building lasting relationships with senior decision-makers and managing the sales process from initial engagement through to close. Working closely with technical and service delivery teams, you'll develop tailored solutions centred around outsourced Service Desk, IT Support and End User Support services. Following successful onboarding, you'll retain the commercial relationship and identify further growth opportunities, whilst maintaining a strong focus on generating new business. The ideal candidate will have a successful background in Managed IT Services sales, experience winning new logo business and the ability to proactively build and manage a qualified pipeline. This role offers excellent earning potential, autonomy and the opportunity to represent a globally recognised service management specialist. The Role: Win new Managed IT Services business through proactive business development Build and manage a qualified sales pipeline Manage the full sales cycle from prospecting through to close Sell outsourced Service Desk, IT Support and related managed services Develop existing accounts and identify growth opportunities Work closely with technical and service delivery teams The Person: Proven track record winning new-logo Managed IT Services business Experience selling outsourced IT Support, Service Desk or End User Support services Minimum 3 years' B2B technology or managed services sales experience Strong business development and relationship-building skills Commercially astute with excellent negotiation abilities Self-motivated, resilient and target-driven Reference Number: BBBH281308 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Sales Executive (IT Service Management) Reading - Hybrid (3 On-site, 2 WFH) £40,000 - £50,000 + Commission + Benefits Are you an experienced IT Service Management sales professional looking to join a global leader where you can take ownership of both new business development and account growth, build long-term relationships with enterprise clients, and play a key role in expanding a highly respected ITSM solutions portfolio? This is an exciting opportunity to join a market-leading Service Management specialist with a strong reputation for helping organisations improve their IT operations through consultancy, training, support services and technology solutions. You will play a key role in driving growth across both new and existing accounts. In this hybrid position, you will be responsible for generating new business opportunities, developing your own sales pipeline, and managing the full sales lifecycle from prospecting through to close. Alongside this, you will nurture and expand existing customer relationships, identifying opportunities for upselling and cross-selling innovative ITSM solutions. The ideal candidate will have a proven track record in ITSM solution sales, strong commercial acumen, and the confidence to engage with senior stakeholders and C-level decision-makers. You will be highly motivated, results-driven, and comfortable managing both business development and account management responsibilities. This is a fantastic opportunity to join a globally recognised organisation offering an established brand, excellent earning potential through commission, and the chance to work with major enterprise customers on their Service Management transformation journeys. The Role: Drive new business acquisition through outbound sales activity and partner engagement Manage the full sales cycle from prospecting through to contract close Develop and grow existing customer accounts through upselling and cross-selling Build relationships with senior stakeholders and C-level executives Maintain accurate sales forecasting, reporting and CRM records Work closely with internal delivery teams to maximise customer success The Person: Proven track record within ITSM solution sales Minimum 3 years' B2B sales experience Strong new business development and account management experience Knowledge of ITIL, SIAM or wider IT Service Management frameworks Excellent communication, negotiation and stakeholder management skills Self-motivated, commercially focused and results-driven Reference Number: BBBH281307 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Associate Microsoft Cloud Consultant (FTC) Fixed-Term Contract to March 2027 Remote (1 or 2 days a month in Bristol) £45,000 - £55,000 + Travel Expenses + Enterprise Project Exposure + International Travel Are you an experienced Microsoft Cloud professional with strong MECM and migration experience, looking to join a growing consultancy where you'll work on enterprise Microsoft 365 transformation projects, modern endpoint management solutions, and large-scale tenant migrations while developing your consulting career? This is an excellent opportunity to join an established Microsoft consultancy delivering cloud and modern workplace solutions to enterprise customers. Working alongside Senior Consultants, you'll play a key role in the delivery of Microsoft 365, Azure, endpoint management, and migration projects across a range of customer environments. A key focus of the role will be supporting endpoint management and transformation initiatives, including Microsoft Endpoint Configuration Manager (MECM), Microsoft Intune, and device management solutions. You'll also contribute to Microsoft 365 migration projects, leveraging tools such as Quest to support tenant-to-tenant migrations, coexistence, and transition activities. You'll be responsible for implementing, configuring, testing, troubleshooting, and documenting solutions while working directly with customers throughout project delivery. This is a fantastic opportunity for someone looking to build on their Microsoft Cloud expertise within a consultancy environment and gain exposure to complex enterprise projects. The Role: Deliver Microsoft 365, Azure, MECM, and Intune project activities Support tenant-to-tenant and cloud migration projects using Quest tooling Assist with deployment, testing, cutover, and early-life support activities Troubleshoot technical issues and provide customer-facing support Produce technical documentation and implementation handovers The Person: Hands-on experience delivering Microsoft 365 solutions Strong experience with MECM/SCCM and endpoint management technologies Experience supporting migration projects, ideally using Quest Good working knowledge of Microsoft Azure and Microsoft Intune Strong customer-facing communication and documentation skills Reference Number: BBBH281304 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Field Engineer / Deskside Support Engineer London, Home Counties & Surrounding Areas (Field Based) £40,000 - £48,000 + All Travel Expenses Paid (Including Office Commute) + Pension + Private Healthcare + Life Assurance + 23 Days Holiday (Rising to 35 Days with Service) Are you an experienced IT Support Engineer looking for a varied, customer-facing field role where you can work with a wide range of technologies, support growing businesses, and join a well-established MSP that invests in both its people and long-term development? This is an excellent opportunity to join a growing managed services provider with a strong reputation for delivering high-quality IT solutions to a diverse client base. The business continues to expand and is looking for a motivated engineer who enjoys working directly with customers and taking ownership of technical challenges. In this role, you will provide both onsite and remote support across multiple client environments, troubleshooting hardware, software, networking, and Microsoft 365-related issues. You will also assist with device deployments, endpoint management, user administration, documentation, and proactive maintenance activities. The ideal candidate will have experience in a deskside, field, or onsite support position, ideally within an MSP environment. You will possess excellent communication skills, a proactive attitude, and strong technical knowledge across Microsoft technologies, endpoint management, and networking. The Role: Provide onsite and remote IT support to a range of clients across London and the Home Counties Troubleshoot hardware, software, networking, and Microsoft 365 issues Manage Active Directory, Intune, Autopilot, and endpoint devices Perform hardware repairs, deployments, upgrades, and audits Maintain documentation, tickets, and IT asset records Support proactive monitoring, backup testing, and service improvements The Person: 3-5 years' experience in a customer-facing IT support role Experience within an MSP environment desirable Strong Microsoft 365, Intune, Active Directory, and Windows support skills Knowledge of networking, mobile device management, and endpoint security Full UK driving licence Excellent communication and documentation skills Reference Number: BBBH281306 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.