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Permanent

Job Vacancy
Service Desk Manager

Rise Technical Recruitment Ltd
Published on

£50k-65k
SW1A 2AH, City of Westminster, England, United Kingdom
Service Desk Manager London - (4 days On-site, Friday WFH) £50,000 - £65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape the future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly to the Managing Director, you will be responsible for driving service excellence, developing team capability, implementing best practice processes, and ensuring the highest levels of customer satisfaction. You will lead the ongoing development of the Service Desk function, overseeing service delivery performance, SLA management, reporting, customer relationships, and continuous improvement initiatives. This role will also play a key part in the implementation and growth of a 24/7/365 support operation. The ideal candidate will have previous experience managing a service desk within an MSP environment or a proven background in customer service leadership. You will possess strong organisational skills, excellent stakeholder management abilities, and sufficient technical understanding to challenge, mentor, and develop service desk engineers while driving service improvements. Offering excellent progression opportunities and the chance to influence business-wide service delivery strategy, this is an ideal role for a driven, customer-focused leader who thrives within a fast-paced environment. The Role: Manage and develop the Service Desk team, processes, and performance Oversee SLA management, reporting, service reviews, and customer satisfaction Implement and maintain ITIL-aligned processes and best practices Drive continuous improvement, automation, and operational efficiency Lead onboarding of new clients and build strong stakeholder relationships Support the development of a 24/7/365 service operation The Person Previous Service Desk Management experience within an MSP environment, or strong customer service management background Good technical understanding of IT support environments Experience with ITIL processes and service delivery best practices Knowledge of ISO9001 and ISO27001 standards advantageous Strong leadership, communication, and stakeholder management skills Highly organised, proactive, and capable of thriving under pressure Reference Number: BBBH277133 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Contractor

Contractor job
Senior Service Delivery Analyst - Hybrid

LA International Computer Consultants Ltd
Published on

6 months
£400-500
PO11 0DG, Havant, England, United Kingdom
Senior Service Delivery Analyst - Hybrid - Higher rates will only be paid for exceptional candidates Can be based in either Portsmouth or Perth Join a team responsible for supporting the delivery and continual improvement of business-critical IT services within a complex enterprise environment. The position is ideal for an experienced Service Delivery professional with strong ITIL knowledge, stakeholder management skills, and a passion for driving service excellence. Senior Service Delivery Analyst Responsibilities Support the management and continual improvement of business-critical IT services. Monitor service performance and produce service reporting and management information. Manage major incidents, escalations, and service issues through to resolution. Support supplier governance activities, service reviews, and performance management. Work closely with business and IT stakeholders to ensure effective service delivery. Support service continuity, compliance, and risk management activities. Assist with the transition of new or changed services into live operation. Identify and deliver service improvement initiatives that enhance operational performance. Senior Service Delivery Analyst Skills and Experience Experience within a Service Delivery Management or Service Support role. Experience supporting business-critical IT services within a large organisation. Experience of a regulated environment would be a distinct advantage ITIL Foundation Certification (v3 or v4). Strong analytical skills with experience producing service reports and performance metrics. Experience managing major incidents, escalations, and operational service issues. Excellent stakeholder engagement and communication skills. Experience with ServiceNow or similar ITSM platforms desirable. Experience working within Agile delivery environments desirable. Experience supporting services within regulated industries would be advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor job
Senior Service Delivery Analyst - Hybrid

LA International Computer Consultants Ltd
Published on

6 months
£400-500
United Kingdom
Senior Service Delivery Analyst - Hybrid - Higher rates will only be paid for exceptional candidates Can be based in either Perth or Portsmouth Join a team responsible for supporting the delivery and continual improvement of business-critical IT services within a complex enterprise environment. The position is ideal for an experienced Service Delivery professional with strong ITIL knowledge, stakeholder management skills, and a passion for driving service excellence. Senior Service Delivery Analyst Responsibilities Support the management and continual improvement of business-critical IT services. Monitor service performance and produce service reporting and management information. Manage major incidents, escalations, and service issues through to resolution. Support supplier governance activities, service reviews, and performance management. Work closely with business and IT stakeholders to ensure effective service delivery. Support service continuity, compliance, and risk management activities. Assist with the transition of new or changed services into live operation. Identify and deliver service improvement initiatives that enhance operational performance. Senior Service Delivery Analyst Skills and Experience Experience within a Service Delivery Management or Service Support role. Experience supporting business-critical IT services within a large organisation. Experience of a regulated environment would be a distinct advantage ITIL Foundation Certification (v3 or v4). Strong analytical skills with experience producing service reports and performance metrics. Experience managing major incidents, escalations, and operational service issues. Excellent stakeholder engagement and communication skills. Experience with ServiceNow or similar ITSM platforms desirable. Experience working within Agile delivery environments desirable. Experience supporting services within regulated industries would be advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor
Fixed term

Job Vacancy
Pega Robotics Engineer - Remote

LA International Computer Consultants Ltd
Published on

3 months
£250-350
SW1A 2AH, City of Westminster, England, United Kingdom
Pega Robotics Engineer - Remote (UK) Our client is looking for Pega Robotics Engineers. You will design, build and maintain automation solutions using Pega Robotic Process Automation (RPA/RDA) to streamline business workflows and reduce manual effort. Responsibilities: * Automation design - Analyse business processes and create scalable robotic automations using Pega Robotics Studio. * Bot development - Build attended and unattended bots that integrate with desktop, web, and legacy applications. * System integration - Connect automations with APIs, databases, and enterprise systems. * Troubleshooting - Diagnose automation failures and optimise performance. * Documentation - Produce technical specs, test cases, and deployment guides. Key Skills: * Pega Robotics Studio * C# scripting * Process analysis * RPA best practices This will be on a 3 month contract (inside IR35) and is based remotely. Candidates need to be based in the UK. To be considered please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor job
Data Architect (DV Cleared, Outside IR35)

LA International Computer Consultants Ltd
Published on

6 months
BH15 2LT, Poole, England, United Kingdom
Role: A practical, operationally credible Data Architect - not someone who simply produces architecture slides - who can sit with targeteers, intelligence staff, mission planners and Digital Warfighters, understand where information slows down real operations, and turn that into usable data models, standards and integration patterns for our Maritime DTW efforts. Their job is to identify the key data frictions and opportunities in a live and priority mission thread - what data is needed/available, where it sits, who owns it, why it is hard to trust/ share/exploit, and what needs to change - and deliver some short term changes that help us decisions faster and with more confidence, and identify opportunities/requirements for automation and/AI: a common targeting data model, a clear map of systems and information flows, agreed data owners and standards, that is informed by and shapes the technical architecture - both MAB, MFW and DTW. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor job
Infrastructure Support Engineer - DV - London

LA International Computer Consultants Ltd
Published on

12 months
£400-430
United Kingdom
Infrastructure Support Engineer Location: Based in Central London (100% Onsite) This role will be working on a 24/7 shift rota (12 hour shifts 7am - 7pm & 7pm - 7am) Start date asap Six month initial contract Inside IR35, £430PD. Role Purpose The role holder is self-sufficient when resolving routine problems or enquiries across several products, product sets and systems or technologies for multiple stakeholders. The role holder is competent when working under pressure and has a degree of autonomy when dealing with unexpected problems, more complex escalations and helping to maintain the availability of the IT services delivered to end users. The role holder also delivers low to medium complexity work packages as part of customer implementation projects. Your role We are looking for a Infra support engineer to provide Service Desk Support, joining our Service Team of 1st and 2nd Line engineers. Your role will involve assisting high profile user community, with daily contact with customers and stake holders, via incident logging applications. Key Accountabilities * Technical Capability. Works within a team with some supervision supporting end users with technical queries relating to several products / systems (e.g. Microsoft products, operating systems, networks, applications, PCS). * Business Awareness. Develops an understanding of the customers' environment and service delivery requirements to enable the delivery of the service. * Process. Follows established processes / systems and recommends improvements to these as appropriate to resolve routine customer enquiries. Documents actions taken to resolve enquiries. * Problem Solving. Takes ownership for listening to and understanding the customer's problem. Escalates and/or gains support where necessary to resolve the problem. Uses relevant information to diagnose and to resolve or enable resolution in a timely manner. * Service Level. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations / SLA. Monitors performance through statistical reporting and analysis. * Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, demonstrating personal leadership and initiative. * Professional Development. Takes responsibility for learning about current products / systems to build own technical knowledge to support business requirements. Key Performance Indicators * Technical Assessments. * Evidence of sharing and re-use of knowledge. * Correct management of processes followed to deliver service. * Improvement / enhancements to service delivery. * Known errors with workarounds or fixes loaded in knowledge database. * Percentage of customer problems resolved within required timescales. * Meets service level requirements. * Feedback from colleagues, manager and customers * Contribution to service improvements. * Up to date personal learning plan. Core Windows Server Technology including in depth knowledge of at least 3 of the following: - Windows updates via WSUS - Understanding of GPO and Active Directory - DNS - Active Directory - User Account Management - DFS - Analysis of Windows Log Files - Veritas NetBackup, backup scheduling and media management - WIN Server 2012/2019 - WIN11 VDI's - Horizon Brokers - Veeam - HCI Solution - IDAM - Oracle\SQL - WIN7 Workstations. - Exchange 2013 on Windows 2008 Server - VMWare and Knowledge of Server infrastructure, VMware Technologies - Open VMS Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Permanent

Job Vacancy
IT Technician

Bluetown
Published on

£30k
M22 8JW, Manchester, England, United Kingdom
Job Title: IT Technician Location: Sharston, Manchester M22 4SN Salary: Up to £30,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector. The Role: Express Solicitors are currently looking to appoint an IT Technician to assist the IT team in the day to day and long term function of the company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company's IT technical resources and supporting internal staff members with any hardware or software issues. Responsibilities: Administration of in-house software; Desktop support and troubleshooting, Windows 10 environments; Support for deployed printers, scanners and other peripherals across the network; Support for company mobile phones or other mobile devices;· Support for company telecoms system Responsibility for maintaining a comprehensive asset register Support for security systems linked to the IT network. Some travel to branch office (Liverpool) may be required on an ad hoc basis. Person Specification: A minimum of 12 months experience working within IT Support. Knowledge of Windows based operating systems and troubleshooting common problems. Understanding of network infrastructure and technology. Understanding of computer hardware and peripherals. Analytical and problem solving skills are essential across a broad spectrum of ICT disciplines. Ability to prioritise work received via telephone, email and helpdesk based on business or user impact. Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. Knowledge of Proclaim case management and experience of working with software provider Eclipse would be a distinct advantage Experience of IP telephone systems e.g. Ringcentral is desirable Experience of working in the legal industry is advantageous Salary & Hours: Salary of up to £30,000, dependent on experience The working hours are 9:30am to 6:30pm Monday-Thursday and 9:30am to 6pm Friday. Benefits: On-site Working 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.
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Permanent

Job Vacancy
Electrical Vehicle Technicians

Rise Technical Recruitment Ltd
Published on

£32k-37k
Nottingham, United Kingdom
Electrical Vehicle Technician Loughborough £32,000 - £37,000 + Great Holidays + Pension + Private Healthcare + Other Benefits Are you a skilled Mechanical, Electrical and Trim (MET) Technician with strong diagnostic ability and a passion for vehicle repair quality? Do you want to join a highly reputable organisation where your technical expertise directly supports vehicle safety, performance, and reconditioning standards? This is a fantastic opportunity to join a large, well-established national fleet and mobility organisation within its vehicle preparation and quality function. The business operates at scale across the UK, ensuring thousands of vehicles are assessed, repaired, and returned to service to the highest standards. In this role, you will carry out a wide range of mechanical, electrical, and trim tasks including removing and refitting components, diagnosing faults, and preparing vehicles for further repair work. You will work with modern digital job cards to manage work instructions, record progress, and order required parts efficiently. You will also use up-to-date diagnostic tooling and equipment to support fault finding, ADAS calibration, and vehicle rectification work. The ideal candidate will have proven experience as a mechanical, electrical technician within an automotive workshop environment. You will be confident working across mechanical and electrical systems, have strong diagnostic skills, and be comfortable using modern workshop technology to identify and resolve issues efficiently and accurately. The Role: - Remove and refit mechanical, electrical, and trim components in line with vehicle repair requirements - Diagnose faults across vehicle systems using modern diagnostic equipment - Prepare vehicles for cosmetic and structural repair work - Use digital job cards to manage workflow, documentation, and parts ordering - Carry out ADAS calibration, fault finding, and rectification work - Work closely with cosmetic and quality teams to ensure efficient vehicle turnaround The Person: - Proven experience with mechanical & electrical vehicle repair - Strong mechanical and electrical diagnostic skills - Experience using modern diagnostic equipment and workshop tooling - High attention to detail with a focus on quality and safety standards Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Permanent

Job Vacancy
Exterior Vehicle Technician

Rise Technical Recruitment Ltd
Published on

£30k-35k
Nottingham, United Kingdom
Exterior Vehicle Technician Loughborough £30,000 - £35,000 + Great Holidays + Pension + Private Healthcare + Other Benefits Are you an experienced SMART Repair Technician with a keen eye for detail and a passion for delivering high-quality vehicle finishes? Do you want to join a highly reputable organisation where your skills directly impact vehicle quality and customer satisfaction? This is a fantastic opportunity to join a large, well-established national fleet and mobility organisation within its vehicle preparation and quality function. The business operates at scale across the UK, ensuring thousands of vehicles meet strict reconditioning and quality standards before returning to service. In this role, you will carry out a range of exterior cosmetic repairs including paintwork correction, polishing, and plastic refurbishment. You will use modern SMART repair techniques, tools, and materials to restore vehicles to a high standard, ensuring all work meets strict quality requirements. The ideal candidate will have proven experience in SMART repairs within an automotive environment and be confident working independently in a fast-paced setting. You will take pride in your workmanship, have strong technical ability in cosmetic repair methods, and be committed to consistently delivering high-quality results. The Role: - Carry out SMART repairs including paintwork correction, polishing, and cosmetic refinishing - Perform plastic refurbishment and rectification work on vehicle exteriors - Ensure all vehicles meet required quality and reconditioning standards - Use modern repair techniques, tools, and materials to deliver a right first-time approach - Work closely with quality and inspection teams to maintain high standards The Person: - Proven experience in repair, cosmetic vehicle repair, or similar automotive role - Strong skills in polishing, paint correction, and plastic refurbishment - High attention to detail with a focus on quality workmanship - Self-motivated with the ability to work independently and as part of a team Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Permanent

Job Vacancy
Panel Beater

Rise Technical Recruitment Ltd
Published on

£35k-39k
Nottingham, United Kingdom
Panel Beater Loughborough £35,000 - £39,000 + Great Holidays + Pension + Private Healthcare + Other Benefits Are you a skilled Panel Technician with a strong eye for detail and a passion for high-quality vehicle body repair? Do you want to join a highly reputable organisation where your work directly contributes to vehicle safety, appearance, and reconditioning standards? This is a fantastic opportunity to join a large, well-established national fleet organisation within its vehicle preparation and quality function team. The business operates at scale across the UK, ensuring thousands of vehicles are prepared and restored to strict reconditioning standards before returning to service. In this role, you will use your technical expertise to repair, prime, and prepare vehicle panels ready for paint. Working with modern equipment, tools, and materials, you will ensure all panel work meets strict quality requirements and is completed to a right-first-time standard. The ideal candidate will have proven experience as a Panel Technician within an automotive or body repair environment. You will be confident working with vehicle panels, preparing surfaces to a high standard, and delivering precise, high-quality repair work in a fast-paced environment. This is an excellent opportunity to join a stable, well-structured organisation offering long-term job security, consistent workflow, and the chance to develop your technical skills within a professional and supportive environment. The Role: - Carry out repair, priming, and preparation of vehicle panels ready for paint. - Ensure all panel work meets required reconditioning and quality standards. - Work with modern tools, equipment, and materials to deliver high-quality finishes. - Collaborate with cosmetic and quality teams to support efficient vehicle turnaround. - Maintain a clean, safe, and organised working environment. The Person: - Proven experience as a Panel Technician or in a similar automotive body repair role. - Strong ability in panel repair, preparation, and surface finishing. - High attention to detail with a focus on quality workmanship. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Permanent

Job Vacancy
Sales Executive (ITSM/MSP)

Rise Technical Recruitment Ltd
Published on

£40k-50k
United Kingdom
Sales Executive (ITSM/MSP) Reading - Hybrid - 3 Days on-site Salary: £40,000 - £50,000 (OTE £80,000 - £100,000) + Holiday + Pension Are you an experienced sales professional looking to join a global market leader where you can drive new business, grow key accounts and play a pivotal role in expanding a high-performing IT Service Management portfolio? This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. The role offers a balanced focus between new business development and account management, giving you full ownership of the sales lifecycle while building long-term customer relationships. You will be responsible for winning new logo business, developing a strong personal pipeline and expanding existing accounts by understanding customer challenges and positioning ITSM solutions as a trusted extension of their IT operations. Working closely with internal delivery teams, you will ensure successful client outcomes and identify further growth opportunities. This role suits a commercially astute, driven sales professional with proven ITSM experience who is confident engaging senior stakeholders and motivated by high earnings potential in a supportive, high-performing environment. The Role: New business development through outbound prospecting, campaigns, networking and partners Managing the full sales cycle from initial engagement through to close and handover Developing and growing existing customer accounts through upsell and cross-sell Acting as a trusted advisor on ITSM improvement and transformation initiatives Forecasting against targets and maintaining accurate CRM data The Person Proven track record in IT Service Management solution sales or from an MSP background. Previously worked in B2B sales. Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH273221 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Apprenticeship

Apprenticeship offer
Cyber Security Trainee

█ █ █ ██ █ █
Published on
Customer service

Harlow, England, United Kingdom

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Apprenticeship

Apprenticeship offer
Data Analyst Trainee

█ █ █ ██ █ █
Published on
Microsoft Excel
Python
SQL

London, England, United Kingdom

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Apprenticeship

Apprenticeship offer
Trainee Data Analyst

█ █ █ ██ █ █
Published on
Microsoft Excel
Python
SQL

Ilford, England, United Kingdom

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Permanent

Job Vacancy
Machine Learning Engineer

█ █ █ ██ █ █
Published on
Ocaml

Glasgow, Scotland, United Kingdom

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Contractor

Contractor job
Quality Assurance Manager - Air Domain

LA International Computer Consultants Ltd
Published on

9 months
£480-580
BS1 2HP, Bristol, England, United Kingdom
Specialisms associated with this Skill Group/Success Profile are: * QA Governance: * Planning for Acquisition; * QA Governance: * Requirements Preparation; * QA Governance: Supplier Selection and Contract Award; * QA Assurance: * Contract Execution; * QA Assurance: Delivery; * QA Improvement: * Acquisition Conclusion; * Configuration Management Policy and Governance; * Anti-Counterfeiting Management Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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