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Contractor

Contractor job
Field Service Technician

LA International Computer Consultants Ltd
Published on

6 months
KT13 9FN, Elmbridge, England, United Kingdom
Field Service Technician 6 Month contract initially Based: onsite: Weybridge, Surrey Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Field Service Technician to join the team. * To be ready to take on your next role by consistently delivering high impact onsite technical support * To deliver secure, stable, and efficient end user IT services that keep business operations running without disruption * To make a measurable impact by proactively preventing issues, improving system performance, and supporting multi site operations Key Responsibilities: * Provide onsite IT support for corporate office users, ensuring timely resolution of hardware, software, and connectivity issues. * Install, configure, and maintain IT hardware including desktops, laptops, printers, mobile devices, network equipment, and AV systems. * Troubleshoot system performance, network connectivity, and device level faults with a strong focus on reducing downtime. * Perform system updates, backups, and scheduled preventive maintenance to improve reliability and reduce recurring incidents. * Manage hardware asset inventory, including shipping, receiving, and tracking of IT equipment across locations. * Document all service activities, resolutions, and root causes clearly in the ticketing tool. Coordinate with remote IT teams to escalate and resolve complex technical issues efficiently. * Lead onsite installation activities while ensuring adherence to safety regulations and customer compliance standards. * Travel to additional sites when required to support installation projects, emergencies, or operational needs. * Follow all site specific safety rules and maintain professionalism while representing the IT team onsite. Key Skills & Experience: * Strong hands on experience supporting end user hardware such as desktops, laptops, mobile phones, tablets, iPads, printers, and AV devices. * Proficiency in troubleshooting Windows, macOS, iOS, Android, and common enterprise applications. * Solid understanding of networking basics, including connectivity troubleshooting and device configuration. * Experience performing system updates, backups, preventive maintenance, and hardware repairs. * Ability to document technical issues and resolutions accurately in IT ticketing systems. * Experience coordinating with remote teams for escalations and advanced troubleshooting. * Strong problem solving skills with the ability to diagnose root causes and implement effective solutions. * Knowledge of IT security principles, compliance requirements, and safe work practices. * Ability to lift up to 25 lbs and perform physical tasks involved in equipment installation. * Valid driving licence with the ability to travel between sites and respond to emergency support requirements. Desirable skills/knowledge/experience: * Familiarity with Apple iPad and Android tablet configuration and support. * Experience supporting AV systems and conference room technologies. * Exposure to asset lifecycle management processes. * Prior experience in enterprise or multi site IT field service environments. * Knowledge of modern workplace tools and cloud based collaboration platforms. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Contractor

Contractor job
D365 Solution Architect

LA International Computer Consultants Ltd
Published on

6 months
Newcastle upon Tyne, United Kingdom
D365 Solution Architect 6 Month contract initially Based: Hybrid/Newcastle - max 2 days p/w onsite Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a D365 Solution Architect to join the team. You will play a pivotal role in shaping and delivering enterprise grade Dynamics 365 Customer Service solutions for large, complex organisations. The role focuses on end to end solution architecture, hands on proof of concept development, and close collaboration with business and technical stakeholders to translate requirements into scalable, secure, and compliant solutions using the Microsoft Power Platform and Dynamics 365 ecosystem. Key Responsibilities: * Lead solution architecture and design for Dynamics 365 Customer Service-centric engagements * Own end to end solution definitions include functional, technical, integration, and data architecture * Engage directly with customer stakeholders to understand business processes, challenges, and outcomes * Design and build hands on Proof of Concepts (POCs) to validate solution approaches and demonstrate value * Define application landscape including Dynamics 365, Power Platform * Ensure solutions align with non functional requirements such as security, scalability, performance, and compliance * Provide architectural governance, design assurance, and technical leadership during delivery * Guide and mentor functional consultants and developers across the delivery lifecycle * Support activities including solution walkthroughs, estimates, and technical responses Key Skills & Experience: * 10+ year experience architecting/designing Dynamics 365 Customer Service solutions in enterprise environments * Strong hands on experience with Dynamics 365 Customer Service, Omnichannel, and case management * Proven ability to design and build POCs, demos, and reference implementations * Deep understanding of Power Platform (Power Apps, Power Automate, Dataverse, Power Pages) * Experience designing integrations * Strong customer facing skills with the ability to communicate complex solutions clearly * Experience working in regulated or large scale environments with strong governance needs * Ability to balance out of the box capabilities with configuration and customisation Desirable skills/knowledge/experience: * Experience with Copilot, AI enabled customer service, or knowledge management solutions * Exposure to public sector or highly regulated industry programmes This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Permanent

Job Vacancy
Customer Marketing Insight Executive

Rise Technical Recruitment Ltd
Published on

£35k-40k
City of Bristol, United Kingdom
Customer Marketing Insight Executive Preston, Lancashire £35,000-£40,000 + Pension + Death in Service + Perks at Work Scheme + Seasonal Meat Gifts + Free Car Park + Subsidised Canteen + Flexible Working + Professional Development Excellent opportunity for a Customer Marketing Insight Executive to join a well-established and successful manufacturing business, offering strong long-term development, hands-on commercial exposure, and the chance to work closely with some of the UK's leading grocery retailers. This company are a leading name within their sector, known for supplying major retail customers across the UK. They operate in a fast-paced and dynamic environment, with a strong reputation for quality, innovation, and continued growth. Due to ongoing success, they are looking to bring in a Customer Marketing Insight Executive to support category growth and customer strategy. In this role you will be responsible for delivering customer and category insight for major retail accounts. You will analyse sales and market data, monitor consumer and industry trends, and make recommendations around ranging, merchandising, promotions, price, NPD, and wider marketing activity. The role will also involve close collaboration with internal teams including NPD, commercial, and technical, as well as regular travel to customer offices, stores, and group sites. The ideal candidate will have strong analytical and communication skills, with a proactive and organised approach to work. They will be comfortable interpreting data, presenting insights, and working cross-functionally to support commercial objectives. Experience in a commercial, marketing insight, or analytical role would be beneficial, alongside exposure to tools such as Kantar, AC Nielsen, or retailer EPOS data. A full clean driving licence is essential, as is the right to work and remain in the UK indefinitely. This is a fantastic opportunity for someone looking to build a long-term career in a commercially focused marketing insight position, joining a growing business where career potential is virtually unlimited. The Role: *Deliver customer and category insight to support growth across a major UK retail account *Analyse sales, market, and consumer data to identify trends and opportunities *Support ranging, merchandising, promotions, pricing, NPD, and marketing activity *Work closely with internal teams and visit customer offices, stores, and company sites The Person: *Strong analytical, communication, and organisational skills *Proficient in Microsoft Office, particularly Excel *Experience in a commercial, insight, or analytical role is beneficial but not essential *Full clean driving licence and willingness to travel is essential Reference Number: BBBH271131A Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Fixed term

Job Vacancy
Auditor

LA International Computer Consultants Ltd
Published on

3 months
Belfast, United Kingdom
MAIN DUTIES AND RESPONSIBILITIES You will report to an Audit Manager who will assign a portfolio of work to you. This work may cover financial audits and public reporting. Your duties will include: * Deliver audits that meet the NIAO quality standard * Prepare audit methods * Assist audit fieldwork to ensure delivery on time * Summarise evidence and analysis * Draft clear, concise accurate documentation and findings * Formulate conclusions and constructive recommendations * Build and maintain professional working relationships and address any relationship difficulties * Organise own work according to * the audit work plan and schedule * Keep up to date and undertake professional development as agreed with manager ELIGIBILITY CRITERIA ESSENTIAL EXPERIENCE & QUALIFICATIONS REQUIREMENTS AS A MINIMUM: 1. Have current full membership of one of the chartered accountant institutes listed below: a) Chartered Accountants Ireland b) The Institute of Chartered Accountants in Scotland; c) The Institute of Chartered Accountants in England and Wales; d) The Chartered Institute of Management Accountants; e) The Association of Chartered Certified Accountants; f) The Chartered Institute of Public Finance and Accountancy; g) The Institute of Certified Public Accountants in Ireland. 2. At least 2 year's post qualification experience in the external audit of financial statements LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Permanent

Job Vacancy
Cyber Security Operations Manager

Bluetown
Published on

£75k
Wallasey, England, United Kingdom
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities: Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you: Requirements: Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn: We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
Permanent

Job Vacancy
Cloud Infrastructure Architect

Bluetown
Published on

£75k
Wallasey, England, United Kingdom
Job Title: Cloud Infrastructure Architect Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum DOE Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday-Friday 9.00am - 5.30pm Acorn is looking for a passionate Cloud Infrastructure Architect who will be responsible for designing, implementing, and optimising secure, scalable, and highly available cloud platforms. This role requires technical leadership across cloud strategy, architecture governance, infrastructure modernisation, and operational excellence. The architect partners closely with business areas to ensure the cloud environment supports organisational goals and meets enterprise standards. Responsibilities: Develop end-to-end cloud architectures, supporting enterprise workloads, including compute, storage, networking, identity, and automation. Develop a close working relationship with Platform Engineering to ensure robust design and delivery across our cloud platforms Create reference architectures, design patterns, and technical standards for cloud environments. Design hybrid and multi-cloud strategies leveraging platforms such as Azure, AWS, and GCP. Evaluate new cloud services, tools, and technologies to guide technical direction. Lead the design and implementation of core cloud infrastructure components: virtual networks, identity and access, monitoring, encryption, resilience, and backup strategies. Define infrastructure-as-code patterns using tools such as Terraform, Bicep, or ARM. Support migration of workloads from on-premise to cloud platforms following best-practice frameworks Ensure cloud designs adhere to security standards, regulatory requirements, and architectural governance. Implement Zero Trust principles, network segmentation, encryption, key management, and secure access control models. Partner with SecOps teams to ensure monitoring, logging, and incident response capabilities are embedded Develop automation and service optimisation strategies to improve performance, cost efficiency, and availability. Conduct capacity planning, resilience engineering, disaster recovery design, and performance tuning. Mentor engineers across cloud, DevOps, and infrastructure teams. About you: Requirements: Proven experience across several disciplines; networking, infrastructure, cloud platform and system administration Extensive experience designing and supporting cloud infrastructure on Azure, AWS, or GCP Strong understanding of networking (VNETs/VPCs, routing, DNS, load balancing, firewalls) Knowledge of infrastructure-as-code and automation tooling. Experience with container platforms (AKS, EKS, GKE, Kubernetes) and serverless architectures. Strong background in identity and access management (Azure AD, IAM, RBAC). Proven experience building scalable, resilient, and secure cloud architectures. Solid understanding of cloud cost optimisation and FinOps principles Grow with Acorn We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cloud Infrastructure Administrator, IT Architect, Systems Developer, Software Architect may also be considered for this role.
Permanent

Job Vacancy
Systems Developer

Rise Technical Recruitment Ltd
Published on

£50k-60k
Swindon, United Kingdom
Systems Developer Swindon £50,000 - £60,000 DOE + Holidays + Pension + Progression + More Excellent opportunity for a Systems Developer to join a well-established and growing civil engineering business, supporting and enhancing critical business systems that drive operational efficiency across the organisation. This company has over 40 years of success delivering groundworks and civil engineering services, with a strong reputation for quality and innovation. Due to continued growth, they are now looking to expand their ICT function with an experienced and proactive Systems Developer. In this role, you will work closely with management and key stakeholders to develop, maintain, and improve business systems. You will be involved in the full lifecycle of system development, from gathering requirements and designing solutions to implementation and user training. You will also act as a technical escalation point while driving continuous improvement across systems and processes. The ideal candidate will have strong experience in Microsoft technologies, including Power Platform and .NET development. You will be confident working with stakeholders, delivering technical solutions, and supporting business-critical systems. A proactive mindset, strong organisation, and a passion for improving systems are essential. Experience with Power BI or legacy Microsoft technologies is a bonus. The Role: - Work closely with stakeholders to maintain and improve business systems - Gather requirements and design technical solutions to business challenges - Develop and implement solutions across a range of technologies - Act as a technical escalation point for system-related issues - Deliver training on new and updated systems - Manage third-party providers for support and project delivery - Maintain accurate system documentation and knowledge base - Drive continuous improvement and stay up to date with new technologies The Person: - Experience with Microsoft Power Platform (PowerApps, Power Automate, SharePoint) - Strong development skills in C#, ASP.NET, and Entity Framework - Experience working with SQL Server - Proven ability to gather requirements and deliver technical solutions - Strong stakeholder communication skills - Organised and proactive with a continuous improvement mindset - Desirable experience with VB.NET, VBA, or Power BI Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Permanent

Job Vacancy
Vehicle Solutions Specialist

Rise Technical Recruitment Ltd
Published on

£40k-50k
BS1 2HP, Bristol, England, United Kingdom
Vehicle Solutions Specialist Bristol - Hybrid £40,000 - £50,000 + Bonus + Pension + Private Healthcare + 28 days Holiday + Hybrid Working Are you looking to join a company that can propel your career forward, and also provide you with a brilliant package so you enjoy your life inside and outside of work? Are you looking to play a key part in an exciting team in a highly reputable business? You will be joining a team that manages complex service, maintenance, and repair operations. Working closely with manufactures, dealers, and internal teams, you will resolve complaints, and escalations providing solutions to customers and clients. In this role you will work with a small team of operations specialists to manage vehicle service, repair & maintenance cases, liaise with manufacturers and dealers, and ensure cases are resolved efficiently. You will be responsible for tracking and reporting cases, influencing outcomes, and driving continuous improvement. The ideal candidate will come from a customer service automation background and be confident under pressure, proactive in resolving complex issues, and skilled in negotiation and relationship management. You will have experience in vehicle service, complaint handling, and case management. Strong analytical skills and attention to detail are essential to identify root causes and implement improvements. This is a fantastic opportunity for a Vehicle Engagement Specialist to join a rewarding and supportive team and continue your career growth while delivering exceptional service outcomes. The Role: Manage complex vehicle complaints, escalations, and cases. Act as the key liaison for manufacturers, dealers, and internal teams. Track, coordinate, and report on cases while identifying trends and opportunities for process improvement. The Person: Confident, proactive problem-solver who remains calm under pressure. Excellent communicator with strong negotiation and stakeholder management skills. Analytical mindset with attention to detail to identify trends and implement improvements. Proven experience in service, maintenance, and repair operations or a related automotive environment. Skilled in complaint handling, case management, and issue resolution. Able to manage multiple complex cases with sound judgment and integrity. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Contractor

Contractor job
D365 Functional Consultant

LA International Computer Consultants Ltd
Published on

6 months
£500-600
Newcastle upon Tyne, United Kingdom
D365 Functional Consultant 6 Month contract initially Based: Hybrid/Newcastle Rate: £500 - £600 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a D365 Functional Consultant to join the team. As a Dynamics 365 Functional Consultant, you will work closely with customers to understand their service operations and translate requirements into well configured Dynamics 365 Customer Service solutions. The role requires strong functional expertise, excellent customer interaction skills, and hands on capability to build configurations and Proof of Concepts. Key Responsibilities: * Lead requirements discovery workshops and translate business needs into functional designs * Analyse current CRM processes, pain points, and operating model. * Configure Dynamics 365 Customer Service including case management, SLAs, queues, and routing * Design and build functional Proof of Concepts to validate requirements and solution fit * Work closely with solution architects and developers to ensure aligned delivery * Configure Power Platform components including Power Apps and Power Automate * Support UAT, defect triage, and user enablement activities * Produce functional documentation including process flows and configuration guides * Act as a trusted functional advisor to customer stakeholders throughout delivery Key Skills & Experience: * Strong hands on experience with Dynamics 365 Customer Service * Proven ability to configure case lifecycle, SLAs, queues, knowledge management, and reporting * Experience building functional POCs and demos * Solid understanding of customer service processes and contact centre operations * Hands on experience with Power Apps and Power Automate * Strong communication skills with confidence in customer facing roles * Experience working in structured delivery environments Desirable skills/knowledge/experience: * Exposure to Omnichannel for Customer Service or digital engagement channels * Experience supporting enterprise or public sector scale implementations This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Contractor

Contractor job
SAILPOINT Test Manager

LA International Computer Consultants Ltd
Published on

9 months
SW1A 2AH, City of Westminster, England, United Kingdom
Sailpoint Test Manager 6 Month contract initially Based: Hybrid/London - 2-3 days p/w Rate: £300 - £350 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Sailpoint Test Manager to join the team. Key Skills & Experience: 1. Experience of Identity Access Management - Good to Have 2. Experience of SailPoint application onboarding process - Good to Have 3. Knowledge of JML and review process in SailPoint - Good to Have 4. Experience of Service Now tool - Good to Have 5. Knowledge of SailPoint integration with Service Now - Good to Have 6. Experience of JIRA and Xray - Mandatory 7. Hands-on creation and execution of tests and result logging. 8. Understanding of testing life cycle. 9. Collaborate with development, business, and QA teams to understand requirements and ensure test coverage. 10. Understanding of defect life cycle. 11. Experience of root cause analysis. 12. Good stakeholder management skills- Mandatory 13. Familiarity with Agile and DevOps methodologies - Mandatory 14. Strong Interpersonal Skills - Mandatory 15. 8-10 Years of Experience in Test Management - Mandatory This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Fixed term

Job Vacancy
IT Technician

LA International Computer Consultants Ltd
Published on

6 months
North Berwick, Scotland, United Kingdom
Site Based engineer Installation Technicians provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires. Additionally: Upkeep of system records, principally ServiceNow Strict adherence to procedures, scripts and polices is a must. Flexibility of working days will be required, though minimal, with notice. Current UK driving license mandatory. Candidate to have a Driving license and to live within commutable distance to Dundee LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Contractor

Contractor job
RPA Developer (Blue Prism)

LA International Computer Consultants Ltd
Published on

6 months
BS1 2HP, Bristol, England, United Kingdom
***SC CLEARED*** RPA Developer (Blue Prism) 6 Month contract initially Based: Mostly remote, occasional travel to Bristol(Flexible) Rate: £Market Rates - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of RPA Developer (Blue Prism)to join the team. DBS AG RPA developer roles and responsibilities include: building automation solutions in Blue Prism, following and maintaining documentation and Live service including Bug Fixing Change requests and enhancing in-place automations. Key Responsibilities: * Design, Develop, Build and Test automated processes adhering to DBS AG Scrum Team RPA developer standard design principles and process lifecycle. * Configure new processes efficiently and maintain clear documentation. * Support and modify existing processes within change control guidelines. * Troubleshoot and resolve issues in processes promptly. * Adhere to project plans, communicate risks and contribute to change control. * Assist operational teams during user acceptance testing (UAT) and roll-out phases. * Create and document test procedures for pre-UAT phases. Key Skills & Experience: * Strong proficiency in the use of Blue Prism software to enable complex automations. * Strong written communication skills to articulate business processes and automated solution designs clearly. * Ability to conceptualise and grasp automation tools and solutions. * Proficient in workflow logic, including interpreting workflow diagrams and translating written processes into visual representations. * Familiar with formal change control procedures and protocols. * Understand AGILE delivery methodology. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Contractor

Contractor job
Data Modeller

LA International Computer Consultants Ltd
Published on

6 months
SW1A 2AH, City of Westminster, England, United Kingdom
Data Modeller 6 Month contract initially Based: Hybrid/London - 2 days p/w Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Data Modeller to join the team. Key Responsibilities: * Define and maintain conceptual, logical, and physical data models that accurately reflect business processes and support analytics, AI/ML, and operational needs. * Translate business requirements into robust data entities, attributes, relationships, and constraints; ensure traceability from requirements to models. * Establish and enforce GDM modelling standards and naming conventions (e.g., normalization, dimensional/star/snowflake patterns, data vault where appropriate). * Design dimensional models (facts, dimensions, hierarchies, slowly changing dimensions) for BI/analytics and performance at scale. * Create and manage canonical data models and semantic layers to enable consistent metrics and self service analytics across domains. * Ensure data quality by design-define integrity rules, reference/master data relationships, and validation checks embedded in pipelines. * Optimise models for performance and cost (partitioning, clustering, indexing, compression, surrogate keys, distribution strategies). * Drive data integration design across sources (CDC, event streaming, APIs), mapping source to target, resolving conflicts, and handling historical changes. * Support AI/ML readiness by modelling features, aggregations, and histories; collaborate on feature stores and model input/output schemas. * Embed privacy and security requirements into models (PII classification, minimisation, masking, role based access, retention, and residency). Key Skills & Experience: * Proven experience delivering conceptual, logical, and physical data models for cloud data platforms, ideally GCP * Strong hands on modelling for BigQuery (analytical/columnar patterns, denormalization strategy, partitioning & clustering considerations) * Expertise in data modelling approaches: 3NF, dimensional (Kimball), Data Vault, and hybrid patterns for Lakehouse designs * Maintain versioned model artefacts (ERDs, schema scripts, JSON/YAML specs) and change logs; manage controlled evolution of models. * Ability to translate banking domain requirements (Customer, Accounts, Payments, Credit, Risk, Finance) into scalable canonical models * Strong understanding of BigQuery performance and cost optimisation impacts driven by modelling choices (query patterns, storage, scan costs) * Experience designing data products for analytics and reporting with trusted definitions (facts, dimensions, SCD, conformed dimensions) * Strong knowledge of data governance: metadata management, lineage, stewardship, data quality rules, and critical data elements * Proficiency with data modelling tools such as ER/Studio, PowerDesigner, ERWin, SQL Developer Data Modeler, or equivalent cloud native tools. * Familiarity with GCP ecosystem integration (e.g., Cloud Storage, Dataflow/Dataproc, Pub/Sub) and how ingestion patterns influence modelling This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Permanent

Job Vacancy
Business Development Representative

Rise Technical Recruitment Ltd
Published on

£28k-30k
United Kingdom
Business Development Representative Reading - Onsite £28,000 - £30,000 + Commission + Holiday + Pension This is an excellent opportunity for a focused, self-motivated sales professional with a passion for new business acquisition and a background in Service Management or IT Services to join a high-performing global team. This company is a growing, global leader specialising in business innovation and business change. They pride themselves on driving transformation for their clients and offer a supportive, office-based environment where successful sales talent can thrive. In this varied role you will be the engine of the sales funnel, responsible for generating new opportunities and qualifying leads. You will engage with high-level decision-makers, build long-term relationships, and ensure a steady stream of prospects is passed to the closing team. The ideal candidate will be a "self-starter" who is comfortable with cold calling and prospecting. You should have a proven track record of meeting sales quotas and the ability to navigate conversations with VPs, Directors, and C-suite personnel. This is a fantastic opportunity to develop your career within a global organisation that values expertise and rewards results. You will gain deep insight into innovative business solutions while playing a pivotal role in the company's international growth. The Role: Proactively generate global leads via cold calling. Follow up campaigns to identify new opportunities. Track and monitor all activities within Salesforce. £175 commission per meeting booked. Sales and Negotiation. The Person: Proven BDR experience, ideally within IT services. Excellent negotiation skills and professional telephone manner. Strong communication. Commutable to Reading 5 days a week Reference Number: BBBH271703 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Contractor
Fixed term

Job Vacancy
Data Fabric Migration Engineer

LA International Computer Consultants Ltd
Published on

4 months
£350-400
SW1A 2AH, City of Westminster, England, United Kingdom
Data Fabric Migration Engineer Our client is looking for a Fabric Migration Engineer. You will have strong experience designing and delivering Azure based data platform solutions, particularly around migrating synapse to fabric SWP warehouse to fabric Power BI. Skills required: Microsoft fabric Power App Azure Synapse Power BI Azure SQL/ SQL server Strong SQL knowledge Azure ADF and Data bricks, File formats partitioning for e.g. Parquet, JSON, XML, CSV, Delta lake Azure Devops/git hub Responsibilities: Migrate synapse to fabric Wring python/pyspark and spark SQL code for validation/curation in notebook Create data integration test cases Implement or amend worker pipelines Implement Data validation /curation rules Convert data model data mapping the technical data mapping Implement Integrations Data migration implementation and execution Data analysis (profiling etc) The position is based remotely with occasional travel to Sheffield when requested. The contract is inside IR35. To be considered for the position please forward your CV over. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Permanent

Job Vacancy
Technical Service Desk Analyst

Rise Technical Recruitment Ltd
Published on

£27k-32k
Halesowen, United Kingdom
Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning? This role offers the chance to take ownership of customer issues, deliver high standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate and resolve technical queries, work with external specialists when required, and ensure all support activities meet agreed service levels. The ideal candidate will be confident communicating with users of all technical abilities and will take pride in delivering excellent customer service. This is an excellent opportunity to join a supportive technical department and develop professionally through hands-on learning and formal certifications. You will play a key role in maintaining information security, adhering to UK GDPR and internal security practices. You will also contribute to knowledge-sharing within the team to support continuous improvement. The Role: * Provide technical advice and support to users * Log, manage and resolve IT issues in line with SLAs * Investigate, diagnose and escalate technical queries when needed * Build positive customer relationships and maintain satisfaction levels * Maintain accurate records and ensure work is costed or billed correctly The Person: * Strong communication skills and ability to explain technical topics clearly * Excellent problem-solving skills and willingness to learn * Self-motivated, proactive and able to work independently or within a team * Ideally holds relevant certifications or experience in ICT service delivery Reference number:BBBH271551 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Contractor Permanent

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United Kingdom

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£150 £1300 and more

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£20k £250k

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