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Dans le cadre du maintien en conditions opérationnelles et de l'évolution des infrastructures d'un environnement de production critique, nous recherchons un(e) Expert Réseau & Infrastructure justifiant d'au moins 7 ans d'expérience. Vous intégrerez une Squad Agile et collaborerez avec les équipes Infrastructure, Production, Réseaux, Sécurité et les équipes projets afin de garantir la disponibilité, la performance, la sécurité et la fiabilité des plateformes. Tâches à réaliser : Dans le cadre de cette mission, vous serez amené(e) à : Administration et exploitation Assurer le maintien en conditions opérationnelles des infrastructures et des plateformes d'hébergement. Administrer et optimiser les infrastructures réseau (LAN, WAN, gestion des flux, interconnexions et sécurité réseau). Gérer et faire évoluer les environnements VMware, les infrastructures de stockage et les solutions de sauvegarde. Garantir la disponibilité, les performances et la capacité des infrastructures. Support et exploitation Prendre en charge les incidents et problèmes de niveau N2/N3 sur les environnements systèmes et réseaux. Réaliser les analyses techniques afin d'identifier les causes racines et mettre en oeuvre des solutions durables. Participer à l'amélioration continue de la qualité de service. Évolution des infrastructures Participer aux projets de déploiement, de migration et de modernisation des infrastructures. Contribuer aux évolutions des socles techniques, à leur standardisation et à la réduction de la dette technique. Formuler des recommandations techniques et participer aux choix d'architecture d'infrastructure. Sécurité Mettre en oeuvre les mesures de sécurité opérationnelle. Gérer les vulnérabilités et le durcissement des systèmes. Veiller au respect des standards de sécurité des systèmes d'information. Assurer le suivi des ouvertures et fermetures de flux réseau. Supervision et automatisation Superviser les infrastructures et améliorer la fiabilité des services grâce aux outils de monitoring. Développer et maintenir des scripts d'automatisation, notamment avec Ansible. Produire et maintenir la documentation technique ainsi que les procédures d'exploitation.

Nous recherchons pour l'un de nos client un Ingénieur Réseau LAN/WIFI H/F, pour travailler au sein de l'équipe Réseau Workplace, Vous intègrerez une équipe BUILD qui a la responsabilité de la conception et de la mise en œuvre des infrastructures réseau des implantations des entités du groupe (environ 200 bâtiments en France et en Europe). Au sein de cette équipe, vous contribuerez à transformer les infrastructures réseaux Workplace en vous appuyant sur les dernières technologies du marché (Cisco FABRIC SDA, WIFI 6, SD-WAN…). Participer à la conception technique pour la mise en œuvre de ses infrastructures ou produits Intégrer et mettre en œuvre des solutions destinées à fournir le service réseau aux entités du groupe Réaliser l'installation des infrastructures, le paramétrage et la validation des composants Prendre en compte les règles et procédures d'exploitabilité des infrastructures Proposer des solutions d'optimisation des systèmes ou des plates formes Participer au maintien en condition opérationnelle et de sécurité des Infrastructures en apportant un support N3 aux équipes d'exploitation

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period This role is totally hands-on. Role Description The Senior IT Infrastructure & Systems Lead is a full-time hybrid role based in London, with flexibility for some work-from-home arrangements. This role is responsible for overseeing the day-to-day operation, maintenance, and improvement of the company's IT infrastructure, including networks, servers, and core systems. The person in this role will lead and mentor technical staff, manage system performance and availability, and coordinate responses to incidents and service requests. Typical tasks include monitoring network and system health, implementing security measures, resolving technical complex issues, planning upgrades, and collaborating with stakeholders to align technology solutions with business needs. The role also involves vendor management, documentation of infrastructure and procedures, and contributing to IT strategy and roadmap decisions. Qualifications · Candidates should possess strong skills in Network Administration and Information Technology for managing and optimizing infrastructure and systems. · Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent complex IT issues. · Candidates should possess expertise in Network Security to implement, monitor, and improve security controls and practices. · Extensive experience in leading IT infrastructure projects, including planning, implementation, and migration activities. · Proven ability to manage and mentor IT teams, with strong communication and stakeholder management skills. · Experience with server and cloud technologies, virtualization, backup and recovery, and IT monitoring tools. · Relevant professional certifications (eg, CompTIA Network+, CCNA, MCSE, or similar) are beneficial. · Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber ​​security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (eg, Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (eg, Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 · ManageEngine Patch Manager Plus SaaS solutions SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) SentinelOne – EDR/XDR Endpoint DLP solutions Firewall administration · Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be around £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Je cherche pour un de mes client un Consultant GRC sur Courbevoie DESCRIPTION DU BESOIN : Poste : Consultant GRC ( Gouvernance, Risques & Conformité) Expérience : 7 ans minimum Démarrage : Asap Localisation : 51 Rue Louis Blanc, 92400 Courbevoie Durée mission : 1 ans renouvelable Missions Gouvernance, Risques & Conformité : S'assurer que les processus de gestion des vulnérabilités sont conformes aux politiques de sécurité internes et aux exigences réglementaires externes (ex. ISO 27001, NIST, RGPD, NIS2, etc.) Maintenir les preuves nécessaires pour les audits et le reporting de conformité Contribuer aux évaluations des risques et intégrer les données de vulnérabilité dans les registres de risques de l'entreprise Accompagner les parties prenantes clés telles que le RSSI, l'équipe GRC, la VMCT et les équipes IT Résilience au sein d'Equans Suivre et piloter les KPIs de sécurité, incluant les scores de vulnérabilité et les alertes CSPM ; piloter et suivre les actions correctives Superviser la cybersécurité des projets d'infrastructure SLS, incluant le durcissement des configurations, la remédiation des alertes de sécurité et l'intégration des contrôles de sécurité dans les cycles de vie des projets Organiser et gérer les audits et évaluations des risques réalisés par des cabinets externes en cybersécurité ; coordonner les plans de remédiation et assurer la clôture dans les délais impartis Conduire des revues de sécurité annuelles couvrant les politiques de mots de passe, les sauvegardes, les droits d'accès, les plans de reprise d'activité (PRA) et autres contrôles fondamentaux Examiner la documentation technique pour satisfaire aux obligations ISO 27001 et aux exigences de preuve Examiner et approuver les ouvertures de flux réseau et les demandes de changements de sécurité soumises à l'équipe Cyber Sécurité Infrastructure Produire et maintenir le reporting sécurité sur une cadence hebdomadaire et mensuelle à destination des parties prenantes, en mettant en avant les tendances, les risques et l'état des remédiations

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications · Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. · Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. · Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. · Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. · Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1st and 2nd Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. · To provide IT Support and assistance to the branch's staff in a timely manner. · Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that includes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). · Provide day to day support to the Admin and HR function to cover: joiners/leavers/movers process, CCTV & Paxton Card Access. · Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. · End User Computing support for all staff. (eg Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Good understanding of cybersecurity measures · Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. · Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. · Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions. · Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. · To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (ie Network Switches, Firewall and other appliances) and support inclusive of the server room. · To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. · Manage inventory of computers, network equipment including tracking of purchased equipment and services. · To maintain and ensure that the BCP site is always ready for continuous bank operations · Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) · Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. · To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. · To perform monthly infrastructure test and report for Risk Assessment. · Manage Incident Handling procedure (This includes monitoring as well as post-incident follow up). · Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalize data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. · To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. · Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. · Keep track of documents created by the team. · Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. · Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorization is given and follows GDPR / department's SOPs. · Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required - Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) - Providing AV support for branches - Software proficiency – O365, Onedrive, Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne - Proficient in Imaging windows machines, image creation & management, GPO, and AD - Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. - Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches - Good understanding of patching practices and troubleshooting - Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. - AV support (conference phones, Logitech meeting room solutions etc.) - Proficient in programming languages - Project management - Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be around £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

ContexteDans le cadre d'un important programme de transformation et d'expansion internationale, nous recherchons un Ingénieur Poste de Travail Senior pour renforcer une équipe Workplace en charge de l'industrialisation et du déploiement des postes de travail sur de nouveaux sites. Le projet couvre l'ouverture de nouveaux établissements, l'extension de sites existants ainsi que l'intégration de sociétés récemment acquises. Vous interviendrez dans un environnement international, avec des enjeux d'harmonisation des infrastructures, de standardisation des postes de travail et d'accompagnement des équipes locales. Vos missionsConcevoir, maintenir et sécuriser les masters de postes de travail. Assurer le packaging et le déploiement des applications via SCCM. Préparer et industrialiser les postes destinés aux nouveaux sites et aux environnements issus d'acquisitions. Piloter les campagnes de migration (systèmes d'exploitation, masters et applications). Administrer l'environnement Active Directory (GPO, gestion des droits, OIAR). Superviser l'expérience utilisateur et la santé du parc informatique via Nexthink et mettre en œuvre les actions de remédiation nécessaires. Assurer le support de niveau 3 sur le périmètre Workplace. Accompagner les équipes locales lors des déploiements et assurer le transfert de compétences. Rédiger la documentation technique (procédures, modes opératoires, spécifications, comptes rendus). Produire un reporting régulier sur l'avancement des activités. Environnement techniqueMicrosoft SCCM (MECM) Masterisation & Packaging applicatif Active Directory GPO OIAR Nexthink PowerShell DNS DHCP LAN / WAN Environnements Microsoft Windows Connaissances appréciées : Infoblox, Palo Alto, Check Point

Nous recherchons pour l'un de ses clients un Ingénieur Réseau & Sécurité (H/F) avec 5 à 15 ans d'expérience. Maîtrise des environnements LAN/WAN, TCP/IP, VLAN, VPN, Firewall et routage. Bonne expertise des solutions de sécurité Fortinet, Palo Alto, Cisco ASA/Firepower et des technologies de sécurité réseau. Expérience en administration, supervision, analyse d'incidents et mise en œuvre de solutions de sécurité. Connaissance des environnements Cisco, SD-WAN, Load Balancing, IDS/IPS et des outils de monitoring. Capacité à intervenir sur des infrastructures critiques, à gérer les incidents et à assurer la MCO des équipements réseau et sécurité. La connaissance des pratiques ITIL/ITSM, de la gestion des changements et de la documentation technique est un plus.

Basée à Lille, Lyon, Nantes, Grenoble, Marseille, Paris et Bruxelles, Insitoo Freelances est une société du groupe Insitoo, spécialisée dans le placement et le sourcing des Freelances IT et Métier. Depuis 2007, Insitoo Freelances a su s'imposer comme une référence en matière de freelancing par son expertise dans l'IT et ses valeurs de transparence et de proximité. Actuellement, afin de répondre aux besoins de nos clients, nous recherchons un Ingénieur Réseaux et Sécurité H/F à Lille, France. Contexte : Au sein du domaine, l'équipe assure la mise en œuvre, l'évolution et le maintien en conditions opérationnelles des infrastructures réseau des sites : magasins, entrepôts et sites tertiaires. Elle accompagne également la modernisation des réseaux des autres enseignes en France Dans le cadre du remplacement d'un consultant en fin de mission, nous recherchons un Consultant Expert Network, spécialisé sur les technologies WAN et la sécurité réseau, capable d'intervenir sur les activités de run, d'évolution et de transformation Les missions attendues par le Ingénieur Réseaux et Sécurité H/F : En tant que référent technique WAN et sécurité réseau (interconnexions, firewalls, proxy, accès internet), le consultant aura pour missions de : - assurer le MCO des infrastructures WAN et de sécurité réseau ; - analyser et résoudre les incidents complexes de niveau 3 ; - identifier les causes racines et proposer les actions correctives ; - définir et mettre en œuvre les plans de maintenance et d'évolution ; - accompagner les équipes internes, partenaires, opérateurs et fournisseurs ; - contribuer à la fiabilisation, à la sécurisation et à l'amélioration continue des infrastructures ; - participer à la roadmap technique, aux études, aux choix de solutions et à leur mise en œuvre ; - accompagner la modernisation des réseaux des magasins, entrepôts et sites tertiaires ; - contribuer à l'adoption des standards réseau du groupe ; - participer aux travaux liés à l'évolution des contrats d'accès internet ; - produire et maintenir la documentation, les procédures et les préconisations ; - assurer le partage de connaissances et la veille technologique.

En collaboration avec le chef de projet, la prestation consistera à participer à la réalisation, au paramétrage et au déploiement des nouveaux outils / workflow du système de fabrication des éditions JT pour l'ensemble des rédactions. En relation avec les équipes techniques, la prestation consistera à garantir le fonctionnement et la cohérence du système. Activités principales / Livrables attendus • Participer aux ateliers de spécifications fonctionnelles avec les référents de l'équipe projet • Participer à la configuration et aux intégrations des systèmes de fabrication et de diffusion des rédactions • Rédiger les cahiers de recette fonctionnelle • Assister les utilisateurs pour les recettes fonctionnelles • Participer à la mise en place des workflows techniques et à la rédaction des procédures utilisateurs • Participer au transfert de connaissance aux référents de l'équipe support • Assurer l'assistance technique auprès du support lors des mises en production • Créer et tenir à jour les référentiels documentaires (DEX, fiches workflows, procédures utilisateurs, ...) • Assurer le support d'expertise d'escalade niveau 2 sur le périmètre

Site Infrastructure Engineer South East England - Field Based (Southampton, Kent and up to Cardington) £30,000 - £35,000 + £5,000 Car Allowance Excellent opportunity for an IT Support or Infrastructure Engineer looking for a varied, field-based position where you will become the go-to technical contact for multiple operational sites across the South East. This organisation is a well-established national business providing essential services to customers across the public and private sectors. Operating from a large network of UK locations, they are continuing to invest in their technology, infrastructure and operational capabilities. The wider group employs approximately 2,600 people across 72 sites, providing the stability of a national organisation alongside plenty of local responsibility and autonomy. In this varied role, you will support the network, IT and communications infrastructure across sites throughout the South East. You'll troubleshoot LAN and WAN equipment, install hardware, support Microsoft 365 and Windows 11 environments, and assist with data and voice cabling. You will also coordinate third-party suppliers and act as an escalation point between central support teams and site-based colleagues. The territory stretches from Southampton across to Kent and as far north as Cardington, with much of the current activity concentrated around Rainham and the wider Kent area. This is a genuinely field-based role, so you'll need to be comfortable travelling between sites and managing your own workload. The ideal candidate will have hands-on experience supporting networks and end-user IT equipment within a multi-site, field-based or operational environment. You will need a full UK driving licence and should be confident working independently, communicating with non-technical colleagues and representing the IT function on site. This is a fantastic opportunity to join a secure and nationally recognised organisation in an autonomous position offering technical variety and the chance to become the trusted face of IT across the region. The Role: *Supporting IT, network and communications infrastructure across multiple sites *Troubleshooting LAN, WAN, switches, routers and wireless access points *Installing and decommissioning laptops, desktops, printers, scanners and mobile devices *Supporting Microsoft 365 and Windows 11 environments *Assisting with data and voice cabling, termination and site interconnections *Acting as an escalation point for incidents affecting operational sites *Coordinating third-party suppliers during installations and fault resolution *Producing and maintaining accurate technical documentation *Monday to Friday, approximately 9:00am-5:30pm, with flexibility around start times *Field based across the South East from Southampton to Kent & Rainham The Person: *Experience in an IT Support, Infrastructure, Field Engineer or similar position *Practical knowledge of network infrastructure and LAN/WAN troubleshooting *Experience supporting Microsoft 365 and Windows 11 *Familiarity with laptops, desktops, printers, wireless equipment and handheld scanners *Any experience with data and voice cabling or termination would be advantageous *Comfortable working independently across geographically dispersed sites *Strong communication and stakeholder-management skills *Full UK driving licence and willing to travel regularly across the South East Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Site Infrastructure Engineer South East England - Field Based (Southampton, Kent and up to Cardington) £30,000 - £35,000 + £5,000 Car Allowance Excellent opportunity for an IT Support or Infrastructure Engineer looking for a varied, field-based position where you will become the go-to technical contact for multiple operational sites across the South East. This organisation is a well-established national business providing essential services to customers across the public and private sectors. Operating from a large network of UK locations, they are continuing to invest in their technology, infrastructure and operational capabilities. The wider group employs approximately 2,600 people across 72 sites, providing the stability of a national organisation alongside plenty of local responsibility and autonomy. In this varied role, you will support the network, IT and communications infrastructure across sites throughout the South East. You'll troubleshoot LAN and WAN equipment, install hardware, support Microsoft 365 and Windows 11 environments, and assist with data and voice cabling. You will also coordinate third-party suppliers and act as an escalation point between central support teams and site-based colleagues. The territory stretches from Southampton across to Kent and as far north as Cardington, with much of the current activity concentrated around Rainham and the wider Kent area. This is a genuinely field-based role, so you'll need to be comfortable travelling between sites and managing your own workload. The ideal candidate will have hands-on experience supporting networks and end-user IT equipment within a multi-site, field-based or operational environment. You will need a full UK driving licence and should be confident working independently, communicating with non-technical colleagues and representing the IT function on site. This is a fantastic opportunity to join a secure and nationally recognised organisation in an autonomous position offering technical variety and the chance to become the trusted face of IT across the region. The Role: *Supporting IT, network and communications infrastructure across multiple sites *Troubleshooting LAN, WAN, switches, routers and wireless access points *Installing and decommissioning laptops, desktops, printers, scanners and mobile devices *Supporting Microsoft 365 and Windows 11 environments *Assisting with data and voice cabling, termination and site interconnections *Acting as an escalation point for incidents affecting operational sites *Coordinating third-party suppliers during installations and fault resolution *Producing and maintaining accurate technical documentation *Monday to Friday, approximately 9:00am-5:30pm, with flexibility around start times *Field based across the South East from Southampton to Kent & Rainham The Person: *Experience in an IT Support, Infrastructure, Field Engineer or similar position *Practical knowledge of network infrastructure and LAN/WAN troubleshooting *Experience supporting Microsoft 365 and Windows 11 *Familiarity with laptops, desktops, printers, wireless equipment and handheld scanners *Any experience with data and voice cabling or termination would be advantageous *Comfortable working independently across geographically dispersed sites *Strong communication and stakeholder-management skills *Full UK driving licence and willing to travel regularly across the South East Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Site Infrastructure Engineer South East England - Field Based (Southampton, Kent and up to Cardington) £30,000 - £35,000 + £5,000 Car Allowance Excellent opportunity for an IT Support or Infrastructure Engineer looking for a varied, field-based position where you will become the go-to technical contact for multiple operational sites across the South East. This organisation is a well-established national business providing essential services to customers across the public and private sectors. Operating from a large network of UK locations, they are continuing to invest in their technology, infrastructure and operational capabilities. The wider group employs approximately 2,600 people across 72 sites, providing the stability of a national organisation alongside plenty of local responsibility and autonomy. In this varied role, you will support the network, IT and communications infrastructure across sites throughout the South East. You'll troubleshoot LAN and WAN equipment, install hardware, support Microsoft 365 and Windows 11 environments, and assist with data and voice cabling. You will also coordinate third-party suppliers and act as an escalation point between central support teams and site-based colleagues. The territory stretches from Southampton across to Kent and as far north as Cardington, with much of the current activity concentrated around Rainham and the wider Kent area. This is a genuinely field-based role, so you'll need to be comfortable travelling between sites and managing your own workload. The ideal candidate will have hands-on experience supporting networks and end-user IT equipment within a multi-site, field-based or operational environment. You will need a full UK driving licence and should be confident working independently, communicating with non-technical colleagues and representing the IT function on site. This is a fantastic opportunity to join a secure and nationally recognised organisation in an autonomous position offering technical variety and the chance to become the trusted face of IT across the region. The Role: *Supporting IT, network and communications infrastructure across multiple sites *Troubleshooting LAN, WAN, switches, routers and wireless access points *Installing and decommissioning laptops, desktops, printers, scanners and mobile devices *Supporting Microsoft 365 and Windows 11 environments *Assisting with data and voice cabling, termination and site interconnections *Acting as an escalation point for incidents affecting operational sites *Coordinating third-party suppliers during installations and fault resolution *Producing and maintaining accurate technical documentation *Monday to Friday, approximately 9:00am-5:30pm, with flexibility around start times *Field based across the South East from Southampton to Kent & Rainham The Person: *Experience in an IT Support, Infrastructure, Field Engineer or similar position *Practical knowledge of network infrastructure and LAN/WAN troubleshooting *Experience supporting Microsoft 365 and Windows 11 *Familiarity with laptops, desktops, printers, wireless equipment and handheld scanners *Any experience with data and voice cabling or termination would be advantageous *Comfortable working independently across geographically dispersed sites *Strong communication and stakeholder-management skills *Full UK driving licence and willing to travel regularly across the South East Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Dans un contexte de transformation continue des infrastructures réseau, l'excellence opérationnelle et la réactivité du support technique sont des leviers clés pour garantir la performance et la disponibilité des services IT critiques. Les entreprises leaders dans leurs secteurs s'appuient sur des experts capables d'assurer un support réseau de haut niveau, contribuant ainsi à la satisfaction client et à la pérennité des infrastructures. Intégré au sein d'une équipe Support Technique Client 24/7 d'un grand groupe opérant dans la gestion d'infrastructures réseau pour des clients variés, vous jouerez un rôle central dans la maintenance en conditions opérationnelles (MCO) et l'exploitation des réseaux complexes. Vous contribuerez directement à la résolution d'incidents complexes et à l'évolution des infrastructures, en garantissant la qualité de service et la continuité des opérations. Assurer la prise en charge et la résolution des incidents réseaux de niveau 2 et 3 en environnement LAN, WLAN, WAN, SD-WAN, VoIP et IPTV. Diagnostiquer les dysfonctionnements complexes et proposer des solutions techniques adaptées en mobilisant votre expertise réseau et sécurité. Coordonner les différents acteurs internes et externes intervenant sur les infrastructures clients pour garantir une prise en charge fluide et efficace. Participer à la gestion des demandes d'évolution et des changements en garantissant le respect des procédures et la qualité des livrables. Contribuer à la mise en place des correctifs et des améliorations dans le cadre de la maintenance évolutive et corrective. Rédiger des rapports d'incident et assurer un suivi rigoureux des actions correctives. Collaborer étroitement avec les équipes d'ingénierie expertes pour traiter les cas complexes et optimiser les processus de support. Assurer une communication claire, pédagogique et professionnelle avec les clients et les partenaires pour garantir leur satisfaction. Participer à la rotation des astreintes et aux shifts horaires variables afin d'assurer une couverture support continue. Veiller à l'actualisation de vos connaissances techniques et à la montée en compétences pour répondre aux évolutions technologiques. Rejoindre cette organisation, c'est intégrer un environnement technique exigeant avec des perspectives d'évolution dans des projets innovants au sein d'équipes expertes et engagées.

Notre client, acteur majeur du secteur aéronautique, recherche son futur Ingénieur Réseau Sécu (H/F) pour son site de Toulouse dans le cadre du renforcement de ses équipes infrastructures. Vos missions : Intégré à une équipe d'experts réseaux et infrastructures, vous devrez : * Administrer et maintenir les environnements réseau Cisco. * Participer aux projets d'évolution des infrastructures LAN, WAN et Datacenter. * Configurer et déployer les équipements réseau. * Assurer le support et le traitement des incidents de niveau avancé. * Garantir la disponibilité et la performance du réseau. * Réaliser les analyses techniques et proposer des améliorations. * Rédiger et maintenir la documentation d'exploitation. * Participer à l'administration et à l'évolution des solutions Cisco ISE pour la gestion des accès réseau et l'authentification des utilisateurs et équipements. * Contribuer au renforcement de la sécurité réseau via les solutions NAC et les mécanismes d'authentification Cisco. ### Compétences techniques attendues * Cisco Routing & Switching * Protocoles TCP/IP, OSPF, BGP * VLAN, STP, HSRP * Cisco Catalyst et Nexus * Environnements LAN, WAN et Datacenter * Troubleshooting N2/N3 * Cisco Identity Services Engine (ISE) * Bonnes connaissances des architectures de contrôle d'accès réseau (NAC) * Anglais technique ### Compétences appréciées * Cisco ISE (administration, politiques d'accès, authentification 802.1X) * Cisco ACI * Cisco DNA Center * SD-WAN * Cisco Firepower * Certification CCNP Enterprise

Site Infrastructure Engineer South East England - Field Based (Southampton, Kent and up to Cardington) £30,000 - £35,000 + £5,000 Car Allowance Excellent opportunity for an IT Support or Infrastructure Engineer looking for a varied, field-based position where you will become the go-to technical contact for multiple operational sites across the South East. This organisation is a well-established national business providing essential services to customers across the public and private sectors. Operating from a large network of UK locations, they are continuing to invest in their technology, infrastructure and operational capabilities. The wider group employs approximately 2,600 people across 72 sites, providing the stability of a national organisation alongside plenty of local responsibility and autonomy. In this varied role, you will support the network, IT and communications infrastructure across sites throughout the South East. You'll troubleshoot LAN and WAN equipment, install hardware, support Microsoft 365 and Windows 11 environments, and assist with data and voice cabling. You will also coordinate third-party suppliers and act as an escalation point between central support teams and site-based colleagues. The territory stretches from Southampton across to Kent and as far north as Cardington, with much of the current activity concentrated around Rainham and the wider Kent area. This is a genuinely field-based role, so you'll need to be comfortable travelling between sites and managing your own workload. The ideal candidate will have hands-on experience supporting networks and end-user IT equipment within a multi-site, field-based or operational environment. You will need a full UK driving licence and should be confident working independently, communicating with non-technical colleagues and representing the IT function on site. This is a fantastic opportunity to join a secure and nationally recognised organisation in an autonomous position offering technical variety and the chance to become the trusted face of IT across the region. The Role: *Supporting IT, network and communications infrastructure across multiple sites *Troubleshooting LAN, WAN, switches, routers and wireless access points *Installing and decommissioning laptops, desktops, printers, scanners and mobile devices *Supporting Microsoft 365 and Windows 11 environments *Assisting with data and voice cabling, termination and site interconnections *Acting as an escalation point for incidents affecting operational sites *Coordinating third-party suppliers during installations and fault resolution *Producing and maintaining accurate technical documentation *Monday to Friday, approximately 9:00am-5:30pm, with flexibility around start times *Field based across the South East from Southampton to Kent & Rainham The Person: *Experience in an IT Support, Infrastructure, Field Engineer or similar position *Practical knowledge of network infrastructure and LAN/WAN troubleshooting *Experience supporting Microsoft 365 and Windows 11 *Familiarity with laptops, desktops, printers, wireless equipment and handheld scanners *Any experience with data and voice cabling or termination would be advantageous *Comfortable working independently across geographically dispersed sites *Strong communication and stakeholder-management skills *Full UK driving licence and willing to travel regularly across the South East Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Notre client, acteur majeur de la grande distribution, renforce son Service Appui Infrastructure, en charge de l'exploitation et de l'évolution du réseau et de la sécurité de son SI. Vous intégrez une équipe responsable du MCO d'un environnement LAN/WAN/WLAN multi-sites et des équipements de sécurité associés, sur un périmètre mêlant run quotidien et contribution aux projets d'infrastructure. Missions Support et gestion des incidents (30%) Intervenir en expert réseau N2/N3 auprès des équipes applicatives et systèmes lors de pannes ou de dysfonctionnements Auditer les réseaux en cas de dysfonctionnement et mettre en œuvre les solutions de remise en conditions opérationnelles Rédiger et maintenir les procédures d'exploitation et modes opératoires applicables lors des pannes Ouvrir et suivre les tickets auprès des supports éditeurs et opérateurs Améliorer le traitement proactif des incidents Maintien en conditions opérationnelles (40%) Superviser et administrer les infrastructures réseau LAN / WAN / WLAN Superviser et administrer les équipements de sécurité : firewalls, load balancers, proxies Assurer les mises à jour logicielles et firmwares dans le cadre de la gestion des cycles de vie Gérer le parc et les licences Maintenir les référentiels (inventaire, CMDB, IPAM), la documentation technique et la base de connaissance Mettre en place les tableaux de bord de suivi des performances et du capacitaire Automatiser les tâches d'administration réseau via Ansible Définir le plan de reprise technique en cas de défaillance réseau Assurer la veille technologique et proposer les évolutions d'optimisation et de sécurisation du réseau Mise en place d'infrastructures et gestion des demandes (30%) Traiter les demandes et changements liés à la mise à disposition de nouveaux services métiers Apporter l'expertise réseau et télécom sur les projets d'infrastructure et les projets transverses, avec participation au DAT Produire les schémas réseau L1-L2-L3 et les DEX Assurer l'interface avec les équipes internes et externes (opérateurs, partenaires) lors des interconnexions Remplacer les équipements réseau dans le cadre de la gestion de l'obsolescence