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Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Infrastructure Operations Engineer role is to ensure critical Intelligence Collection and Digital Forensics capabilities are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after specialist NCA capabilities and networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including MS Server 2016-24, various flavours of LINIX on physical and virtual hardware (mainly Hyper-V or VMWare) and the use of containerized technologies; Maintaining and upgrading systems in line with business technical requirements. An understanding of network protocols would be beneficial. Security is extremely important for all of the services SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high and low level designs and associated documentation. Due to the nature of this role, travel between sites is regularly required. As such, a full, clean, UK Driving License is essential. This role aligns to within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure operational teams can function as efficiently as possible. Specification of hardware - Matching business requirements to hardware specifications that meet and often exceed those requirements. Installation of hardware - Racking and cabling of hardware to an industry best practice level, including asset management registering of support, licensing. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High- and Low-Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide full support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Interception or Digital Forensics principles - Have an understanding of Interception of Telecommunications or Digital Forensics would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. MS Exchange - Be able to support and maintain new and existing installations. Knowledge and the working of various firewalls including Fortigate, CISCO, Palo Alto and Dell firewalls - Have an in-depth understanding of the Firewall models , configuration, patching, support, fault finding and upgrading. Virtualization technologies Hyper-V and VMWare (vSphere, vSAN, Horizon/Omnissa) - Understanding of virtual technologies Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time.

The purpose of the Applications Operations Engineer role is to support and maintain critical digital forensic and/or intelligence collection applications to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role involves supports the delivery of 1st, 2nd and 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10 and 11, virtual servers (VMWare and Hyper-V) and the use of containerized technologies; Supporting systems maintenance in line with technical requirements for business area. This post requires SC clearance as a minimum, with a possibility to gain DV within 12 months of being in post. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving Licence is desirable. Please note, staff in our DF Engineering functions will form part of an on-call rota. This role aligns to within the Government Digital and Data career framework. Duties and Responsibilities: Business as Usual Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies Patching and upgrades - Using standard IT tooling to deploy and test software patches Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified Certificates - Be able to generate system certificates at renewal or based on certificate requests Server Maintenance - Assist with supporting servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and to share knowledge, providing briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22 October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time.

Introduction & Résumé : emagine recherche un Expert Digital Experience Monitoring (Nexthink Infinity) . La mission consiste à étendre le monitoring DEX aux environnements virtuels (Citrix / Azure Virtual Desktop). Le candidat idéal devra posséder une expertise en administration et développement de Nexthink, ainsi qu'une solide expérience en Digital Experience Monitoring, tout en ayant de bonnes connaissances de Citrix et Azure Virtual Desktop. Principales Responsabilités : Administration et développement de Nexthink (dashboards, alertes, scores, campagnes, NQL). Conception et documentation de l’architecture pour la partie virtuelle (sécurité, data privacy, intégration). Co-construction avec les entités en mode agile. Analyse des données et production d’insights actionnables. Interface avec le vendor Nexthink et les équipes internes worldwide. Exigences Clés : Anglais courant Expertise Nexthink Infinity (administration & développement, NQL) Solide expérience en Digital Experience Monitoring Bonne connaissance de Citrix (VDI) et idéalement Azure Virtual Desktop Forte orientation data & expérience utilisateur (dashboards conviviaux) Esprit agile, collaboratif et orienté service Autres Détails : Cette mission se déroule dans un contexte international, favorisant une forte collaboration entre les équipes. Les candidats sont attendus pour démontrer leur capacité à travailler dans des environnements virtuels.

⚙️ Missions principales Administrer et maintenir les composants Citrix Virtual Apps & Desktops : Delivery Controller (avec MCS / Machine Catalog Services) StoreFront Gestionnaire de licences Citrix Publier et gérer les applications Citrix via Citrix Studio Définir, configurer et maintenir les Citrix Policies Administrer les environnements Windows Server Gérer et optimiser Active Directory : OU, GPO, stratégies de sécurité Participer à la résolution des incidents de niveau 2/3 Contribuer à la documentation technique et aux procédures d’exploitation Accompagner les équipes locales pendant la phase d’initialisation et les montées de version

Dans le cadre d'une réponse à un engagement stratégique, nous recherchons un Architecte / Expert Red Hat OpenShift Sénior disposant d’un haut niveau d’expertise et des certifications suivantes : Red Hat OpenShift Red Hat OpenShift Virtualization Engine Red Hat Device Edge Red Hat Advanced Cluster Management Votre mission sera principalement de : Intégration à l’équipe de réponse pour la préparation d’une soutenance client prévue le 13/10 en IDF Participation à plusieurs workshops en amont et en aval Possibilité d’intervenir également lors de la phase de delivery du projet

Expert Cloud Au sein du groupe "automation lab" vous travaillerez dans le domaine "Support Cloud" pour traiter les tickets et résoudre les problèmes techniques liés aux demandes clients bloquées dans les portails Cloud opéré par l'orchestrateur BPM (IBM Business Automation) et/ou de l'IBM Cloud Automation et AirFlow sur le cloud OnPREM comme sur l'IBM Cloud. Vous collaborerez étroitement avec les équipes pour résoudre les blocages et assurer un suivi efficace des demandes. Vous serez donc amené à travailler avec toute la Factory (Linux, windows, x86, IKS, ...) les équipes data base, ICD, les équipes sécurité, etc afin d'identifier les root cause sur les blocages des demandes. Le support Cloud est en pleine transformation, la rigueur et l'organisation seront un véritable appui pour la réussite de cette mission. Environnement technique Vous travaillerez avec les outils et technologies suivants : • Cloud IBM et orchestrateur (Terraform, Schematics) • Ansible • Python • Toolchain, Gitlab • Linux Red Hat, Virtualization VMware ESX, TCP/IP, TLS/SSL, ICMP, LDAP, Virtual Directory, IKS, Kubernetes • Service, SFTP, SMTP, SSH, X509, PKI, OpenSSL, GPG/PGP, Java, HTML/CSS, MySQL • SFM • SCCM Mission et Responsabilités • Suivi des demandes du portail Cloud : IBM Cloud (Cloud dédié) • Traitement des Incidents Clients - Accompagnement Client sur le suivi des incidents. • Suivi des blocages des demandes via l'orchestrateur; savoir les expliquer, les corréler aux différentes incidents. savoir les analyser , les catégoriser et les dispatcher aux bonnes équipes pour les résoudre et travailler de façon conjointe avec IBM (ouvrir des cases à IBM, les challenger, ....). • Documentation des anomalies rencontrées; documenter les Mode OP. Connaissance BPM (orchestrateur IBM Cloud) (IBM Business Automation). Connaissance environnement Cloud

Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Applications Operations Engineer role is to ensure critical digital forensic and intelligence collection applications are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10, 11, virtual hardware (VMWare and Hyper-V) and the use of containerized technologies; maintaining and upgrading systems in line with technical requirements for business area. An understanding of network protocols would be beneficial. Security is extremely important for all the services that SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high - and low - level designs and associated documentation. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving License is desirable. This role aligns to within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required. Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time.

Nous recherchons un ingénieur Windows N3 afin de renforcer l'équipe actuelle. L'ingénieur devra intervenir sur tous les sujets autour des technologies Microsoft que nous utilisons, notamment : • Windows Server • Active Directory • 0365 / Exchange 2016 • Supervision / Métrologie • Urbanisation des datacenters Cela inclus également la maintenance, la gestion de l'obsolescence, la sécurité, les mises à jour de nos systèmes, la supervision et métrologie, et la mise en œuvre de solutions techniques. Mais aussi la participation aux projets transverses avec de multiples participants IT et/ou métier. Objectifs et livrables : En tant qu'expert de niveau 3, vous devrez aussi être en capacité de prendre en charge dans le cadre de la MCO, la résolution des incidents nécessitant votre expertise, si besoin avec l'aide des différents support de nos fournisseurs, mais surtout de mettre en place les procédures et améliorations permettant de rendre autonome les différents support N1/N2. Vous devez savoir agir en autonomie, faire preuve de pédagogie et de conseil, être force de proposition. Compétences demandées : Active Directory : Confirmé Microsoft : Expert Windows Server : Expert Virtualization : Avancé

Missions principales Concevoir et mettre en œuvre des architectures de virtualisation de données avec Denodo . Définir les bonnes pratiques de modélisation logique et de consommation des données. Participer à l’intégration de Denodo dans l’écosystème existant (ETL, data warehouse, data lake, API, outils BI, etc.). Optimiser les performances (tuning, caching, monitoring) et assurer la haute disponibilité de la plateforme. Garantir la sécurité, la gouvernance et la conformité des données (politiques d’accès, masquage, traçabilité). Former et accompagner les équipes (Data Engineers, Data Analysts, BI, métiers) à l’usage de Denodo. Assurer la veille technologique autour de la data virtualization et proposer des améliorations continues.