Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

Digital Marketing and UX Expert Manage our external web development and technology partners, to ensure organic growth and conversion opportunities are maximized. Project management will include collecting requirements from the business, briefing our partners, prioritising asks in line with key business objectives and aligning with timeline of the business. Deliver high-quality, user-friendly, content across our digital platforms. Own the delivery of the US and UJ for new / ongoing event website and app related launches. Identify content improvements with the objective of enhancing engagement, gaining insights, and increasing sales. Produce and automate top-level website reports to influence decision-making for improvements including user flow Sankey diagrams, channel specific user journeys and holistic business reporting. Develop a UX and UI workflow in alignment with feedback and research to execution, specifically running CRO tests to prove hypotheses. Expertise in CMS optimisation (VWO, Optimisely or other). Expertise in SEO, CRO, accessibility and UX best practices. Proven experience delivering multi format digital content within a CMS environment (Contentful) Proven experience delivering content-heavy platform targeted at consumer audiences. Proficiency in integrated performance reports using different data sources including analytics and CRM tools i.e. Google Analytics and HubSpot. Fundamental understanding of basic adtech i.e. UTM tagging and tracking and setting up of media tags via Google Tag Manager.Take initiative with a solution-oriented approach, within a cross functional team. Basic understanding of HTML and CSS – or keen to upskill in this area Strong collaboration skills to help manage input from stakeholders and 3rd parties Ability to manage and support different projects simultaneously Possess good knowledge of digital marketing and multi-channel campaigns Ability to understand website analytics and help drive data-driven conclusions (i.e. Google Analytics) Ability to recommend decisions underpinned and driven by data. A passion for UX and all things customer first. This is a 3 month contract assignment in Shoreditch London on-site. The daily rate will be circa £250 pd to £400 pd. Do send your CV to us in Word format along with your daily rate and availability.

IT Senior Network Systems Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Network Systems Engineer ideally with at least 7 to 10 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Palo Alto firewalls Firemon – Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £70K - £80K. This is a 12 month FTC role. Please send your CV to us in Word format along with your salary and notice period.

IT Technician Llanelli - On site £30,000 - £32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems? This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems. You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments. The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH274672 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Senior Azure Data Engineer Thatcham (Hybrid, Minimum 2 Days Per Week Onsite) Commutable from Reading, Basingstoke, Newbury, Andover and surrounding areas. Up to £67,000 + 10% Non-Contributory Pension + 29 Days Holiday + Bank Holidays + Hybrid Working + Excellent Benefits Are you an experienced Azure Developer with strong Python skills who wants full ownership of greenfield cloud projects, the opportunity to shape technical direction, and the chance to help upskill a growing team within an ambitious and rapidly expanding data division? This is an excellent opportunity to join a collaborative and fast-growing data team within an established research organisation that is investing heavily in cloud technologies, analytics, and modern data platforms. Having expanded significantly in recent years, the division offers genuine opportunities for progression, continuous learning, and exposure to the latest technologies. As the organisation continues its transition towards a more data-driven future, you'll play a key role in delivering Azure-based solutions from concept through to deployment. You'll have the autonomy to take ownership of projects, influence technical decisions, and determine the best approach to delivering high-quality solutions. Alongside hands-on development, you'll act as a senior Azure specialist within the team, helping to raise technical capability and sharing knowledge with colleagues. This role would suit a self-starter who enjoys solving complex problems, communicating with stakeholders, and taking responsibility for the full project lifecycle. The Role: *End-to-end ownership of Azure cloud and data projects *Design and development of scalable Azure-based solutions *Building integrations, APIs, ETL processes and data pipelines *Working closely with stakeholders to deliver business-critical products *Supporting and mentoring colleagues on Azure best practice *Delivering greenfield projects using modern cloud technologies The Person: *Strong commercial Azure development experience *Excellent Python development skills *Experience delivering projects from design through to deployment *Strong communication and stakeholder management abilities *Self-motivated and comfortable working with a high degree of autonomy *Background in cloud, data engineering, or analytics environments Reference Number: BBBH279045 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Contexte : Dans le cadre de l'évolution et du support de son progiciel BDI Interplay, notre client recherche un Business Analyst confirmé pour assurer le recueil et l'analyse des besoins utilisateurs et coordonner les échanges avec l'éditeur Axway. Le consultant interviendra au sein de l'équipe en charge de la comptabilité détaillée des opérations financières, bancaires et des activités d'Assurance Export, avec également un rôle sur le paramétrage comptable AIS/FAH et le suivi de production Missions principales : · Recueillir et analyser les besoins utilisateurs exprimés par les Project Managers. · Assurer l'interface entre les équipes métier, les Project Managers et l'éditeur Axway. · Coordonner les échanges, les plannings, les chiffrages et le suivi des livrables. · Rédiger les spécifications technico-fonctionnelles détaillées. · Rédiger les User Stories et définir les critères d'acceptation dans un environnement Agile SAFe. · Gérer et prioriser le backlog. · Suivre les livraisons et organiser les tests d'acceptation. · Définir la stratégie de tests, exécuter les recettes fonctionnelles et contribuer aux TNR. · Qualifier et analyser les anomalies rencontrées. · Accompagner les utilisateurs dans la prise en main des nouvelles fonctionnalités. · Animer les réunions utilisateurs et les sessions de formation. · Contribuer à la planification et aux mises en production. · Paramétrer les règles comptables sur AIS/FAH et assurer le suivi des traitements en production. · Contribuer au support de l'existant et à l'excellence opérationnelle du périmètre. · Exploiter les services IA mis à disposition dans le cadre de la mission. Livrables attendus : · Évolutions fonctionnelles et technico-fonctionnelles sur BDI Interplay. · Spécifications détaillées et User Stories. · Cahiers de recette, stratégies et résultats de tests. · Suivi des livraisons, anomalies et mises en production. · Paramétrage des règles comptables AIS/FAH. · Documentation fonctionnelle et guides utilisateurs. · Supports de formation. · Contribution aux TNR et au support de production.

Dot Net Developer - Stoke Our Client is looking for a Lead Application developer. You will be have at least 3 to 5 years proven track record of developing applications with Microsoft Dot Net technology. The candidate will also be expected to mentor any new developers to help evolve that persons skills. Microsoft Word - Lead .Net Application Developer You will be involved in developing a Customer Relationship Management (CRM) system for a niche sector. Clients then add their business requirements such as Membership Management, Event Management, Product/Publication Sales, etc. In addition, they may request to have modifications and enhancements made to meet their explicit requirements. The contact information is held within the core CRM element Dot .Net solution, all of the add- on modules have basic Sales Ledger features (i.e. invoicing, payments, refunds, rejections and credits). Therefore, any skills sets you have whereby you are able to interrogate, analyse and report upon demographic & related financial data will be an advantage. The main applications server is built to OOP principals using, VB.Net, ASP.Net with backend database development using SQL. Server. Integrated modules built using similar technologies as well as web technologies such as MVC, C#, Angular, HTML/CSS and Ajax. Understand how our customers use the Dot .Net Application suite and then using this understanding develop new features and/or enhancing & maintain current features. Developing new features and\or enhancing & maintaining current features on the main Dot .Net application suite. Assist with implementations, upgrades and resolving the more challenging support issues which require experienced developer review. On occasion assist with Helpdesk related issues responding to Customer tickets that have been deemed requiring your level of expertise/understanding and have been scheduled for you. Demonstrable experience working in a development team with OO structured processes Must have the following skills: VB.Net, ASP.Net Web Forms, Current JavaScript frameworks, Current JavaScript frameworks ORM Modelling, Oracle, MySQL, Any commercial use of source control systems C# considered as long as you are happy to work mainly in Visual Basic WCF, WebApi Location: Staffordshire Salary 35,000.00 - £40,000.00 Ideally with a degree in IT Please send your CV to us in Word format.

Junior Software Project Engineer Slough £40,000 - £50,000 + Training + Hybrid Working + Career Progression + Benefits Are you a Junior Software Engineer, Controls Engineer or Automation Engineer with some industry experience, looking to join a well-established engineering business where you will receive structured training, work on varied industrial automation projects and develop into a fully-fledged Software Project Engineer? This is an excellent opportunity to join a leading engineering services provider working across a range of highly regulated industries including food & beverage, pharmaceutical, chemical and personal care. Working as part of a specialist software team, you will assist in the delivery of automation projects from initial quotation through to commissioning. The role offers a blend of office-based, hybrid and site-based work, providing excellent variety and long-term development opportunities. You will support the development and modification of PLC, HMI and SCADA systems, produce technical documentation and work closely with customers and project teams to ensure projects are delivered safely, efficiently and to specification. This role would suit an engineer with software, controls, automation or electrical engineering experience who is looking to build their technical expertise and progress their career within a growing and supportive organisation. The Role: *Assist with the delivery of industrial automation and software projects *Produce technical documentation including FDS, RAMS and project quotations *Develop and modify PLC, HMI and SCADA software *Support commissioning, fault-finding and installation activities *Work closely with customers, engineers and project teams throughout delivery The Person: *Degree, HND, HNC or equivalent experience in Electrical Engineering or a related discipline *Previous experience within software, controls, automation or electrical engineering *PLC, HMI or SCADA experience advantageous *Strong IT skills including Microsoft Office *Full UK driving licence and willingness to travel *Excellent communication and problem-solving skills Reference Number: BBBH277293 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Contexte Le client, acteur du secteur assurantiel, fait évoluer son fonctionnement en mode Agile à l'échelle et souhaite renforcer son dispositif avec un(e) pilote transverse/Scrum of Scrum. La mission s'inscrit dans un environnement multi-produits et multi-équipes (AUTO, MRH, PRO, Comptes Clients, Partenaires, Émission). L'enjeu principal est la maîtrise des adhérences, dépendances et risques entre backlogs, ainsi que l'accompagnement des équipes agiles dans la montée en compétence sur ces sujets, en particulier sur la verticale AUTO qui regroupe deux produits et deux équipes à coordonner. Rôle et responsabilités principales Préparer, planifier et animer les Release Plannings trimestriels Accompagner les Product Owners et Scrum Masters dans la préparation des Release Plannings Piloter et suivre les adhérences, dépendances et risques sur l'ensemble des backlogs concernés Mettre en place un outil de représentation visuelle des adhérences/dépendances/risques et en assurer la mise à jour régulière Assurer le suivi budgétaire des verticales Produit (AUTO, MRH, PRO, Comptes Clients) et convertir les points d'effort en jours/homme Accompagner la Scrum of Scrum dans sa montée en compétence sur le pilotage des adhérences/dépendances/risques au sein de la verticale AUTO Livrables attendus Planning des Releases préparé et animé (fréquence trimestrielle) Outil de représentation visuelle des adhérences, dépendances et risques, maintenu à jour Suivi budgétaire consolidé par verticale Produit avec conversion points d'effort → jours/homme Support de montée en compétence pour la Scrum of Scrum sur la verticale AUTO

Datacoms Technician Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London Are you an experienced Datacoms Technician looking for a varied, hands-on role where you can work on global communications infrastructure, bespoke solutions and cutting-edge technologies across satellite, LTE and enterprise networks? This is an exciting opportunity to join a specialist engineering team delivering advanced communication solutions to customers operating in remote and challenging environments. You will play a key role in designing, implementing and supporting complex network systems, working across both in-house product development and customer-facing projects. In this role, you will collaborate closely with internal teams and external clients to deliver tailored network solutions, from initial design through to deployment and ongoing support. You will also be responsible for resolving escalated technical issues, contributing to product development and ensuring the performance and reliability of critical communication systems. The ideal candidate will have strong networking fundamentals, hands-on experience with firewalls, routing and switching, and a proactive approach to problem solving. This role also offers opportunities for travel, exposure to cutting-edge technologies and continuous professional development within a highly technical environment. The Role: Support and maintain enterprise and customer network solutions Diagnose and resolve complex, escalated technical issues Assist in the design, build and deployment of network infrastructure Contribute to product evaluation, development and system integration Produce and maintain technical documentation for projects The Person: Strong knowledge of TCP/IP, routing, switching and firewall technologies Experience with satellite communications or enterprise IT systems Ability to troubleshoot complex network issues effectively Professional, proactive and able to work both independently and as part of a team Relevant qualification in IT, Networking or Engineering (degree or equivalent) Reference Number:BBBH275875 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Hardware Project Manager (Hybrid -2 days per week onsite, Tuesdays & Thursdays) Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + 5% Pension Excellent opportunity for an experienced leader to join a growing and innovative R&D organisation, renowned for its supportive culture and investment in cutting-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement solutions used by telecoms and network operators across the globe. With continued growth in product portfolio and capability, this is an ideal time to join and make a real impact on the future success of the business. In this role you will lead multi-disciplinary Engineering teams in the delivery of next-generation hardware and software solutions. You will be responsible for planning, budgeting and executing product development projects, working closely with Product Management to shape the roadmap and reporting progress to senior stakeholders. This is a fantastic opportunity for a Project Manager to influence product direction and help shape the next generation of innovative solutions. The Role: Lead Electronics, Mechanical and Software Engineering teams through the product development lifecycle Plan, budget and manage complex new product introduction projects Work closely with Product Management to define and refine product requirements and roadmap Provide leadership, direction and support to Engineers, including line management responsibilities The Person: Degree in Electronics, Software Engineering or related subject Strong project management experience delivering combined hardware and software products Proven ability to organise, prioritise and deliver in a dynamic environment Demonstrates a pragmatic and commercially aware approach to decision making Reference Number: BBBH273611 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Dans le cadre de la transformation digitale d'un grand groupe, vous rejoindrez une équipe d'experts dédiée au développement de solutions innovantes autour de l'Intelligence Artificielle, de la Data et des nouvelles technologies. Vous interviendrez sur une plateforme d'IA conversationnelle destinée à plusieurs dizaines de milliers de collaborateurs, avec pour objectif d'assurer son adoption, son amélioration continue et un support utilisateur de qualité. Vos missionsEn tant que Chef de Projet SI, vous serez en charge de : Accompagner les utilisateurs dans la prise en main et l'utilisation quotidienne de la solution d'IA. Assurer le support fonctionnel et technique en traitant les incidents, anomalies et demandes d'assistance. Garantir un haut niveau de satisfaction utilisateur grâce à des réponses rapides, claires et adaptées. Identifier, qualifier et remonter les besoins métiers afin de contribuer à l'évolution du produit (ergonomie, qualité des réponses, nouvelles fonctionnalités). Promouvoir les bonnes pratiques d'utilisation de l'IA conversationnelle (prompt engineering, sécurité des données, limites des modèles). Concevoir, développer et maintenir des scénarios de tests automatisés. Participer aux campagnes de tests, recettes et validation des évolutions. Produire des indicateurs de suivi et des rapports d'activité (volumétrie, incidents récurrents, axes d'amélioration). Rédiger et maintenir la documentation fonctionnelle et les supports utilisateurs. Participer à la formation et à l'accompagnement des utilisateurs. Compétences recherchéesCompétences techniquesSolide compréhension des solutions d'IA conversationnelle de type ChatGPT. Bonne maîtrise des principes de Prompt Engineering. Expérience en support applicatif et accompagnement des utilisateurs. Capacité à reproduire, analyser et documenter des incidents. Bonne connaissance des environnements Web (SSO, navigateurs, gestion des droits, cache, performances...). Expérience des outils de tests automatisés. Connaissances en gestion de projet SI et méthodologies de tests. Qualités personnellesExcellent sens du service et orientation utilisateur. Très bonnes capacités de communication écrite et orale en français et en anglais. Esprit d'analyse, rigueur et sens de l'organisation. Capacité à gérer les priorités et plusieurs sollicitations simultanément. Aptitude à communiquer avec des interlocuteurs variés (métiers, équipes techniques, direction).

IT Infrastructure Operations and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget..) Key 3 party operational infrastructure vendor management - i.e. management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

ContexteDans le cadre de programmes de transformation digitale, notre client accompagne la migration et l'évolution de son SI vers SAP S/4HANA Retail. Vous intervenez au sein d'une équipe pluridisciplinaire pour accompagner les métiers dans la définition de leurs besoins, la conception des processus cibles et le déploiement des solutions SAP. Vous êtes un interlocuteur privilégié des équipes métiers et IT tout au long du cycle de vie des projets, depuis le cadrage jusqu'à la mise en production. MissionsParticiper aux phases de cadrage fonctionnel et recueillir les besoins des métiers. Animer des ateliers de conception (workshops) avec les parties prenantes. Analyser l'existant, identifier les écarts (Fit/Gap) et proposer des solutions adaptées. Concevoir et challenger les processus métiers afin d'optimiser les pratiques opérationnelles. Rédiger les spécifications fonctionnelles et assurer leur validation. Paramétrer les modules SAP concernés et accompagner les équipes techniques lors des développements spécifiques. Participer aux campagnes de tests (unitaires, intégration, UAT) et accompagner la recette métier. Assurer le support fonctionnel lors des phases de déploiement et de conduite du changement. Coordonner les échanges entre les équipes métiers, les équipes techniques et les partenaires. Contribuer au développement commercial en identifiant de nouvelles opportunités et en entretenant une relation de confiance avec les clients. Participer aux avant-ventes, réponses aux appels d'offres et présentations de solutions SAP.