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Helpdesk and Desktop Support Analyst Our Client a retail bank – based in the City London – is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

Clinical Evaluation Specialist - Radiology/Imaging A client of mine, a consultancy working with different software and medical devices, is looking for a Clinical Evaluation Specialist with Radiology Imaging expertise. Essential experience: 2+ years of patient care experience Expertise in radiology/imaging or similar Clinical research background Offered: Up to £90k per annum Hybrid arrangement in London The role does NOT offer visa sponsorship. If interested, please apply and we'll be in touch! To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

At CGI, we’re transforming how people interact with digital services by placing user insight, accessibility, and innovation at the centre of every experience. As a User Researcher, you’ll play an important role in shaping evidence-led services that improve outcomes for users, organisations, and communities. Working within multidisciplinary teams across design, product, and technology, you’ll help uncover user needs, influence decision-making, and support the delivery of inclusive and impactful digital services. Here, you’ll be empowered to contribute ideas, collaborate with experts, and grow your career within a culture that values creativity, ownership, and continuous learning. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, and you will be expected to travel to CGI offices or client sites 2–3 days per week on average.

At CGI, we’re transforming how people interact with digital services that truly make a difference. As a User Researcher, you’ll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes. You’ll lead research across complex service areas, translating deep user insight into design and strategic decisions. This is a unique opportunity to influence service design at scale, collaborate across diverse disciplines, and grow a culture of inclusive, ethical, and creative research within one of the world’s most trusted digital consultancies. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, but you will be expected to travel to CGI offices or client sites 2-3 days per week on average.

At CGI, we help shape the future of secure digital services that support national defence and frontline operations. As an Azure Cloud Engineer within our Space, Defence & Intelligence business unit, you will play a key role in supporting and evolving a globally deployed electronic medical and dental records platform used by the UK Armed Forces across operational, maritime, and deployed environments. Working within a collaborative and highly secure programme, you will help deliver resilient cloud solutions that directly support critical healthcare capabilities worldwide, while developing your expertise alongside industry-leading professionals in an environment that values innovation, ownership, and continuous growth. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Job Title: IT Support Engineer Location: Seaford, BN25 1LS Salary: £27,000 - £32,000 per year depending on experience Job Type: Full time, Permanent Join a growing MSP where your skills actually make an impact We're a small but fast-moving Managed Service Provider in East Sussex, and we're looking for an IT Support Engineer who wants more than just a ticket-logging role. If you enjoy variety, solving real-world problems, and working closely with clients, this could be the perfect next step in your career. No two days are the same here - from remote troubleshooting to on-site visits, you'll be at the heart of keeping our clients running smoothly What you'll be doing: Providing IT support via phone, remote tools, and on-site visits Owning and resolving helpdesk tickets in line with SLAs Building strong client relationships through clear, professional communication Setting up users across Active Directory, Microsoft 365, and Entra Deploying and configuring hardware (imaging & Intune) Supporting and configuring VoIP systems (training provided) Maintaining accurate documentation of systems, changes, and tickets Monitoring backups, updates, and system health checks Diagnosing, repairing, and upgrading devices in-house Supporting and leading IT projects when required Working closely with the Operations Manager and wider team About you: What we're looking for: At least 2 years' experience in an IT Support role Strong troubleshooting skills and a logical approach A genuine passion for IT and delivering great service Confident communicator with excellent customer skills A team player who can also work independently Technical experience with: Windows Server (AD, GPO, DNS, DHCP) Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Azure / Entra Windows & Mac OS Virtualisation VoIP systems MSP experience and relevant certifications are a bonus, not a must. Location & travel: This is an office-based role in Seaford, with regular travel to client sites. Company vehicles are available You must live within a commutable distance to be considered What you'll get: Annual salary increases (minimum £1,000 per year!) Regular pay reviews Pension scheme Death in service cover Your birthday off - on us Free drinks in the office Well-being support (including counselling sessions) Annual eye tests Smart casual dress + branded clothing Free parking Team events and socials Additional requirements Due to the nature of our clients, a clear DBS check will be required before starting. If you're looking for a role where you can grow, be challenged, and actually make a difference - we'd love to hear from you. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, may also be considered for this role.

Act as the organisation's subject matter expert on data protection and privacy legislation (GDPR, UK Data Protection Act) Provide strategic and operational advice to stakeholders on data protection compliance Support and advise the Cyber Security team on data privacy risks and controls Oversee and manage Data Protection Impact Assessments (DPIAs) Monitor compliance with data protection policies, procedures, and controls Lead on breach response and investigation processes, ensuring appropriate reporting Promote a culture of data protection awareness across the organisation Act as a point of contact for regulatory bodies such as the ICO Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

MIS & Data Manager Cambridge 1 year fixed term contract initially - likely to go permanent £33,966 to £40,012 (Actual Salary offered DOE) (Term time role + 8 weeks) + Pension + Additional Benefits Excellent opportunity for a Data or Systems professional with MIS experience looking for a role offering autonomy and the chance to play a key part in a major systems transformation, taking ownership of data and information systems within a highly regarded independent school. This organisation operates within the independent education sector and has an outstanding national reputation for academic excellence and pupil development. They are well-established, forward-thinking, and place a strong emphasis on innovation, quality of education, and staff development within a supportive working environment. This role is pivotal during a period of change, supporting the implementation of a new MIS while maintaining the current system. It is a standalone position, giving you the opportunity to take ownership, develop your expertise, and become the long-term systems lead. On a day-to-day basis, you will manage data integrity, system administration, reporting processes, and staff support, while working closely with external consultants and internal stakeholders. The ideal candidate will come from a Data, Systems or MIS-focused role, ideally within education or a similar environment, and will have experience working with databases or management information systems. You will be highly organised, detail-oriented, and confident supporting users with varying levels of technical ability. This is a fantastic opportunity to take ownership of a critical function, gain exposure to a full MIS implementation project, and develop into a key systems specialist within a prestigious educational setting. The Role: * Information Systems & Data Officer, acting as system owner across legacy and new MIS platforms * Responsible for day-to-day MIS administration, including user management, data accuracy and system configuration * Support full academic reporting cycles, including markbooks, report templates and validation processes * Maintain dashboards, assessment data and standardised testing records * Provide first-line support to staff and liaise with external system providers * Play a key role in MIS implementation, including testing, migration and configuration * Oversee school portal and linked systems, ensuring smooth integration and performance * Based onsite in Cambridge The Person: * Experience in a Data, Systems or MIS role, ideally within education or a similar environment * Experience working with databases or management information systems (e.g. iSAMS, 3Sys, Veracross or similar) * Strong data accuracy, data management and organisational skills * Confident supporting and communicating with a range of stakeholders * Strong IT skills, including Microsoft Office and data handling * Able to manage multiple priorities and work independently in a standalone role * Based within a commutable distance of Cambridge and happy to work onsite Reference Number: BBBH273259 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Support and enhance the organisation's GRC framework within the Cyber Security function Lead on compliance initiatives across key standards including: Cyber Essentials / Cyber Essentials Plus PCI DSS CAF (Cyber Assessment Framework) Conduct and manage third-party risk assessments and vendor due diligence Perform vendor security assessments and ensure appropriate controls are in place Identify, assess, and report on information security risks Work closely with internal stakeholders to ensure ongoing compliance and risk mitigation Assist in policy, process, and control development and improvement Support audit activities and remediation programmes Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

QA Specialist - Project Support – 12 month Fixed Term Contract Our Client is looking to recruit a QA Specialist with at least 5 to 10 years expertise within a clinical environment. The Client is based in Stevenage Hertfordshire. The salary for this position is in the range £45K - £50K. Please send your CV to us in Word format along with your salary and availability.

Join a leading global Entertainment & Streaming brand connecting millions of viewers to premium TV, blockbuster films, and live events worldwide. As part of our high-performing Growth Marketing team, you'll play a key role in driving subscriber acquisition and app growth through best-in-class Paid Search campaigns. The Role We're looking for a data-driven Paid Search Optimization Specialist to own the execution and optimisation of direct response search campaigns across Google Ads, Microsoft Advertising, and Apple Search Ads. Reporting to the Paid Search Manager, you'll manage performance-focused campaigns that directly impact subscriber growth and business results. What You'll Do Manage and optimize Paid Search and App Install campaigns focused on subscriber and user acquisition. Monitor performance, analyse trends, and implement bid, budget, and targeting optimizations to improve ROI and CAC. Partner with Media Strategy teams to align campaign objectives, budgets, and audience targeting. Drive innovation by testing new platform features, publisher betas, and automation opportunities. Collaborate across channels, supporting broader paid media initiatives including social and programmatic when required. Build strong relationships with internal stakeholders and media partners. Why Join? Manage large-scale campaigns with significant budgets and visibility. Work with industry-leading digital marketing tools and platforms. Be part of a fast-moving, innovative streaming business where your work directly influences growth. Collaborate with talented teams across media, strategy, and performance marketing.

Want to use research to shape services used by millions? DWP is looking for a Senior User Researcher to help design better public services by putting real user needs at the heart of decision-making. About the role You’ll lead research activity within multidisciplinary teams, helping them understand users, solve complex problems and improve services. Your work will directly influence how services are designed, ensuring they are inclusive, accessible and effective for the people who rely on them. This is a great opportunity to take ownership of research strategy, mentor others, and play a key role in delivering meaningful improvements at scale. What you’ll be doing Planning and leading user research activities Selecting the right research methods (qualitative and quantitative) Identifying key user problems and defining research approaches Turning research findings into clear, actionable insights Working with agile teams to improve digital services Advocating for user-centred design across teams and stakeholders Supporting and mentoring other user researchers Ensuring research is inclusive, ethical and accessible

Senior IT Purchasing Administrative Officer Summary Profile: One of key roles within the Digital Transformation (DX) Department is to manage appropriate payment and asset management of purchased IT equipment and services. The post holder will be responsible for reviewing and streamlining administrative procedures within the department as well as continuing to provide administrative support alongside others member of the administration function. Key Responsibilities: To carry out an extensive review of the current administrative procedures within the DX Department and implement appropriate changes, with management approval to internal accounting and procurement process/operation; Responsible for dealing with administrative issues/queries as they arise in a timely manner; Any other task as may be requested by the General Manager in order to meet the operational needs of the business. Organise and attend meetings with vendors - contract meetings with suppliers, assist management providing product details and prices. Research and investigate new office equipment and negotiate contracts (Vodafone, Canon, Dell, Sansan etc.) Purchase, manage and dispose company IT equipment. Place order for IT equipment, allocate devices to users and control/maintain stock, and dispose IT equipment along with appropriate processes. Process payments to vendors. Submit monthly/quarterly cost allocation for mobile device usage/IT services/quarterly expense from Head Office in Tokyo. Organise and assist business trip related such as logistics for visitors and expense claim support, and interdepartmental meetings and training, such as the annual meeting for European IT PIC’s and MS office training for EMEA users. Supervise company mobile phone rollout, lead device related project and have involvement in other projects such as PC rollout. Act as the point of contact in the EMEA for IT device contracts and answer/fix any queries or problems as they arise. Implement and deploy new devices and systems by closely liaising with Head office as well as assisting the team in various Robotic Process Automation projects. Activate, deactivate and change price plan of users’ mobile number. Develop and maintain database Relationships: Frequent communication with vendors Frequent communication with IT representatives in overseas offices. Frequent internal organisation communication Frequent reporting and communication with General Manager/Deputy General Manager in DX Department Cooperate and communicate with DX Department administrative team members Skills/Knowledge: Good basic verbal and written communication skills in English; IT skills – Word, Excel, Powerpoint; Team player with a proactive approach to work; Excellent organisation, time management and prioritisations skills; Expense accounting management knowledge; Basic accounting knowledge. Experience: Solid administrative experience, preferably gained within an IT department; Experience of managing invoice processing. This is hybrid position at the Clients office in St Pauls London. The salary for this role will be in the range £35K - £40K. Please do send your CV in Word format along with your CV in Word format along with your salary.

Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: £35,000 - £45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.