Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) in England
User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business.
They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance.
Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.
Explore the latest IT & tech jobs in England, home to numerous tech hubs and a diverse job market.
Job Vacancy
User Researcher
*SC CLEARED AND 3 DAYS ONSITE IN NEWCASTLE-UPON-TYNE** Job Description: A user researcher plans, designs and carries out research activities with users to get a deep understanding of the people using or delivering a service. They will ensure this insight is used to inform policy and proposition as well as service, content and interaction design. User researchers will be able to demonstrate the following skills: * Plan and design user research programmes, testing both high level concepts and specific aspects of the services as it is designed and developed. * Previous experience of user research or appropriate experience of other fields of research. * Demonstrable knowledge of a number of research methods relating to users and/or customers of a service. * Experience of conducting contextual and discovery phase research. * Proven experience of both quantitative & qualitative analysis of research data. * Worked in different phases of user research - Discovery, Alpha, Beta, Live phase. * Experience in user centred design practices and knowledge of how to embed them into an agile workflow. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Vacancy
Helpdesk and Desktop Support Analyst
Helpdesk and Desktop Support Analyst Our Client a retail bank – based in the City London – is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

Job Vacancy
Associate Rosa Support Specialist - FCDO Services - EO
Job description Coordinate daily tasks to uphold vital secure operations In this varied and hands-on role, you’ll be a key part of the Rosa Management Team, supporting secure service delivery across the organisation. Reporting to the Senior Rosa Specialist, you’ll carry out essential audits on Rosa accounts and locations, working closely with users to ensure compliance and accuracy, and recommending actions where needed. You’ll be monitoring shared Rosa mailboxes, coordinating requests and tasks to the right team members, and keeping service responses on track. Day to day, you’ll take ownership of important admin functions, from distributing IT security procedures for sign-off to maintaining inventories, tracking laptop assets, and managing password governance. Whether you’re handling Rosa queries, organising office supplies for the London team, or escalating more complex IT issues, your work will help keep everything running smoothly. Clear communication is key in this role. You’ll regularly liaise with colleagues, customers, and wider FCDO Services, keeping everyone informed and aligned. And with a proactive approach to your own development and a strong understanding of Rosa processes, you’ll be ready to adapt to changing needs and support the ongoing success of the service. Bring your technical expertise where it matters You’re organised, detail-driven, and comfortable working independently in a fast-paced environment. With strong admin experience and excellent Microsoft Office skills, you’re confident handling data, managing reports, and keeping processes on track. You communicate clearly at all levels and know how to get things done, whether that’s liaising with stakeholders, supporting users, or chasing down key actions. You’ll bring a user-focused mindset and a proactive approach to problem-solving. Experience working with service levels, prioritising tasks, and supporting secure services would be a real plus, especially if you understand government security policies. Most importantly, you’re a reliable team player who’s ready to learn, grow, and make a real contribution to the Rosa service. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: To find out more about our benefits and our organisation, please visit Closing date: 31/08/2025 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.
Job Vacancy
Tech Bar End User Support Analyst
Our client is an international IT Service Provider who require a Tech Bar End User Support Analyst to support one of their key customers in Macclesfield. START: ASAP DURATION: 3 MONTHS LOCATION: MACCLESFIELD ROLE: Tech bar end users support * The desire to achieve and maintain the highest level of customer experience at all times. With proven experience of providing face to face customer support. * Excellent communication skills to work with IT support group and keep customers informed. * Proven knowledge and expertise within a Microsoft Windows environment (ideally within an enterprise domain business model) including familiarity with Active Directory, software deployment technologies (SMS, SCCM, etc.), Group Policy Objects and remote control methods. * Proven desktop support knowledge and expertise specifically for Windows 10 operating systems, Office 365, MS Intune and Lenovo desktop and laptop hardware. * Knowledge and expertise in supporting Apple Mac OS and iOS software desirable. * Experience in setting up and deploying mobile devices is desirable. * Proven knowledge and expertise in supporting Microsoft Office applications especially Outlook and Teams. * Experience in the use of cloud based storage solutions such as MS OneDrive and Box. * Knowledge of client antivirus software within an enterprise environment. * Aware of the importance of asset management and their role in updating asset inventory details. * Knowledge and experience of ServiceNow is desirable. * Ability to work in a customer oriented support role manning a customer drop-in desk in addition to performing floor walking to extend support right to the customer's workspace. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Vacancy
Information Security Officer
Horsham District Council is looking for an Information Security Officer to join our Customer and Digital Services team, to develop and support the Information Assets Registers, Security Policies, security training and to promote and provide advice and guidance on the security of applications, systems and networked devices. As Information Security Officer you will be involved in leading and managing all aspects of Information Security Policy development, monitoring and compliance. In this role, you will liaise with the Council’s Data Protection Officer (DPO) and Information Governance Officer regarding the use of and security of information and data assets. The role will also involve ensuring delivery in terms of both Councils’ objectives, Digital and Technology Strategy and appropriate security and statutory standards and guidelines.
Contractor job
Sales Specialist
Our client is looking for a number of Sales Specialist for one of our telecoms clients, this role will be hybrid working out of either London, Birmingham or Manchester on a contract until the end of January initially. You'll be responsible for aligning closely with the Account Management function to build strategic migration plans; build strong relationships with customers; develop pipeline; and successfully achieve migration targets. Job Activities: * Successfully developing and driving migration and cease plans with Account Managers, using agreed methodologies, to future-proof existing BT business. * Driving timely migration and cease plans within customer base. * Managing pipeline in line with target to ensure correct cover. * Developing and maintaining an accurate forecast and qualified/robust pipeline. * Understanding and driving the migration from traditional services to new core propositions. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
Oracle Training Specialist
Oracle Trainer Leicester – Hybrid £50,000 - £55,000 – 9 Month FTC VIQU are partnering with an organisation undertaking a major finance transformation, migrating all finance systems to Oracle Fusion. They are seeking an Oracle Trainer to design, develop, and deliver training materials that support colleagues and external partners in adopting the new systems effectively. This is a pivotal role in ensuring the success of this multi-year programme. Key Responsibilities of the Oracle Trainer: Create engaging training materials, including e-learning, videos, and guides, tailored to different audiences. Deliver in-person and virtual sessions across Oracle ERP and EPM systems, including General Ledger, Chart of Accounts, Accounts Payable, and Accounts Receivable. Collaborate with subject matter experts to ensure content is accurate and up to date Provide in-application guidance via Oracle Guided Learning, offering step-by-step support and tips. Review and refine materials based on feedback and learning outcomes. Manage learning communities and the Learning Management System (LMS). Support internal communications to ensure consistent messaging. Lead training-related projects, contributing to process improvements. Provide logistical support for training events, including scheduling and travel arrangements. Experience Required of the Oracle Trainer: Experience with Oracle Fusion and ERP implementations. Proven ability to design, develop, and deliver learning programmes using tools like Articulate E-Learning and Adobe Creative Suite. Project management experience and ability to manage multiple priorities. Excellent communication skills, able to engage audiences at all levels. Proficiency in GSuite (Gmail, Slides, Docs, Meets, Chat). Willingness to travel frequently to head office, distribution centres, stores, and partner sites. Experience with digital adoption platforms such as Oracle Guided Learning (desired) Familiarity with Learning Management Systems (desired) Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment Oracle Trainer Leicester – Hybrid £50,000 - £55,000 – 9 Month FTC
Job Vacancy
Project Support Officer
Project Support Officer – 8-Month Contract – Birmingham VIQU has partnered with a public sector organisation in Birmingham seeking an Project Support Officer to support an upcoming telephony rollout project, helping modernise communication systems across the organisation. This is a fantastic opportunity for someone looking to build or strengthen their career in IT project work, even if you don’t have a technical background. The role: As a Project Support Officer, you’ll be part of the team ensuring a smooth rollout of the new telephone systems. You’ll provide on-the-ground support and guidance to staff as they transition to updated telephony and Microsoft Teams solutions. The successful Project Support Officer will: Auditing and mapping existing phones, checking locations against internal asset records Reviewing call and voicemail logs to identify usage patterns and highlight services that can be withdrawn to support cost savings Building, connecting, and configuring new phones with the correct extensions Providing general support and guidance — being approachable, answering questions, and guiding staff through the changes. Key skills & experience: Confident communicator, comfortable working with stakeholders and staff at all levels Competent in Microsoft Excel – able to update trackers and manage spreadsheets effectively Proficiency in Microsoft Office applications and general IT literacy Well organised and proactive – able to manage your workload independently Role details: Job role: Project Support Officer Job type: Contract Duration: 8-month contract (till end of March 2026) Rate: £150 per day paid to Umbrella company Location: Birmingham Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.
Job Vacancy
Infrastructure Specialist
Infrastructure Specialist - uberAgent | Berkshire | Contract | Outside IR35 My client is seeking an Infrastructure Analyst on a short term assignment with specific experience in the User Experience Monitoring tool, uberAgent. This organisation has a highly secure, on-premise VDI environment on Citrix technology. They are experiencing persistent performance challenges including slow connection times, extended log-on durations and overall poor user experience and system responsiveness. They have deployed uberAgent, The tool is actively collecting data, But do not have the expertise to properly interpret the insights and telemetry, Diagnose root causes and formulate, implement remediation strategies. Additionally, there is a potential performance bottleneck related to data ingestion into Splunk, which may be impacting the effectiveness of UberAgent or the overall monitoring strategy. Key Responsibilities: Deep-dive analysis into uberAgent telemetry Identification of key performance bottlenecks and root causes Evaluation of Splunk ingestion challenges and recommendations for optimisation Delivery of a detailed findings report and proposed next steps for remediation Collaborate with IT teams to implement agreed improvements. Required Skills for Infrastructure Specialist, uberAgent. Must have proven experience with uberAgent in a Citrix / VDI Environment. Experience of Splunk advantageous. Work within a high security, on premise infrastructure environment is desirable. SC – Clearance is preferred. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Job Vacancy
Power Apps Specialist
Challenge yourself and change lives, unlocking complex system solutions as part of a highly motivated and supportive team. Our Power Apps Specialists are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was selected both as one of the ‘Best Places to Work’ by the Sunday Times in 2025 and one of the ‘World’s Best Employers’ by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. We are seeking a dynamic and experienced Tech Lead or Architect to oversee the design, development, and deployment of solutions using Microsoft Power Platform and AI automation technologies. The ideal candidate will possess a strong technical background, leadership skills, and a passion for driving digital transformation initiatives.
Contractor job
Data Specialist
Data Scientist Overview: Design and build cutting-edge generative AI solutions for complex tax and legal challenges. Collaborate closely with data scientists, software engineers, and market specialists to build and deliver high-impact solution. Responsibilities Build and deploy Python based AI applications Research and design advanced experiments and prototypes using cutting edge techniques, specifically in GenAI Develop various LLM assisted frameworks Design & write clean, maintainable, auditable and well documented codebases Implement testing pipelines and evaluation frameworks Good documentation practices to ensure seamless operations Exceptional teamwork and communication skills working in a cross functional environment with other data scientists, software engineers and T&L domain experts Your professional experience Essential: Expert Python programmer proficient in frameworks/libraries such as: Numpy, Pandas, Scikit-Learn, Langchain, Llamaindex, Azure AI Foundry amongst others. Practical experience and deep expertise with GenAI techniques such as Finetuning, Prompt engineering, prompt orchestration, retrieval methods (RAG and Knowledge graph techniques), Agentic Systems etc. Knowledge of Agentic frameworks such as LangGraph, Azure AI Foundry Agents, Semantic Kernel Agents etc. Knowledge of prompt orchestration and optimisation techniques such as Azure Semantic Kernel, Prompt flow etc. Skilled at working with AI engineers to write production ready python code and implementing robust quality control methods in solutions Working knowledge of basic software engineering concepts and best practices for team-based programming, including versioning, testing, and deployment Desirable: Adept at creating highly efficient/optimised workflows/solutions Advanced/deep knowledge of various Microsoft Azure AI services Strong data analytics and visualisation skills specifically using tools like Excel and Alteryx Knowledge of Responsible AI practices Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
Jira Specialist - SC Cleared
Jira Specialist - SC Cleared Our client is looking for a Jira Service Management (JSM) Specialist. Essential skills: - Jira/JSM Admins privileges, plug-ins and add-ins - Experience building Jira/JSM workflows, forms and dashboards - Experience with Jira/JSM reporting - Experience with Service Level Agreements (SLA) management - Experience with Configuration Management, databases Experience with other service management tools like Remedy, Helix and Service Now is desirable. The role is based from home with ad hoc travel to site when requested. The contract is for 3 months initially. To be considered please send over your latest CV to be reviewed. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Vacancy
IT Support Technician
IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 and 3 line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 and 3 line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Remuneration Competitive salary Contributory pension scheme Private healthcare Life assurance School fee discount Professional development 25 days holiday (pro-rata’d to part time) You will be based between 2 schools in Milton Keynes. The salary will be circa £28K - £30K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Job Vacancy
Infrastructure Engineer - Specialist Devices
Infrastructure Engineer for Specialist Devices Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As an Infrastructure Engineer for Specialist Devices for DWP Digital, you will be a member of a highly motivated team that constantly drives for excellence, delivering world class specialist devices and services. DWP. Digital with Purpose. We are looking for an Infrastructure Engineer for Specialist Devices to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of upgrading enterprise-scale macOS or other operating systems. Understanding of complex and diverse customer needs, taking accountability for delivering a quality service which adheres to legal, regulatory and security standards. Demonstrates a strong commitment to continuous improvement by actively enhancing processes and standards across teams and the wider engineering community. Experience of 3rd line support for incidents with the ability to apply different techniques to analyse and resolve problems. Proven ability to collaborate effectively with engineering teams and stakeholders, ensuring alignment of technical solutions with business needs and promoting shared ownership of outcomes. You and your role If you love solving tricky problems, working with cutting-edge kit, and making a real impact, this could be the role for you. You'll be part of a close knit, collaborative team that supports thousands of users across the UK, from engineers building digital solutions to citizens using devices in Jobcentres. We manage macOS environments, explore new tech and deliver smart, user-focused solutions. You'll get stuck into everything from third-line support to designing and improving infrastructure products like MacOS, Jamf and ChromeOS. We're looking for someone with solid technical experience in large enterprise environments, a curious mind, and a passion for making things better. If that sounds like you, come help us build smarter, faster and more reliable tech for the people who need it most. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Vacancy
Data Protection Officer
Data Protection Officer – 3-month contract – Northampton My Customer is seeking a detail-oriented and proactive Data Protection Officer to join their team. This role focuses on two critical areas: operational support for GDPR compliance , particularly handling Data Subject Access Requests (DSARs ), and ensuring day-to-day adherence to their Information Security Management System (ISMS). Key Responsibilities of the Data Protection Officer: 1. GDPR Compliance & DSAR Handling Act as the main point of contact for receiving, investigating, and responding to Subject Access Requests (SARs) and other GDPR-related requests. Liaise with internal teams to gather the required data, ensure accuracy, and meet legal timeframes. Maintain clear records of request handling in line with regulatory and audit requirements. Provide input on GDPR matters where necessary, without being responsible for policy creation or process design. 2. ISMS Oversight & Compliance Support the ongoing maintenance of the Information Security Management System (ISMS) . Conduct regular checks and reviews to confirm that existing security policies and processes are being followed. Identify gaps in compliance and follow up with internal stakeholders to ensure corrective actions are taken. Assist with evidence gathering and tracking actions for internal audits and external certification reviews (e.g., ISO 27001). Skills from the Data Protection Officer: Proven experience managing GDPR-related activities, especially actioning Subject Access Requests . Familiarity with data protection regulations and handling sensitive information securely. Hands-on experience working within an ISMS framework , ideally in environments aligned to ISO 27001. A methodical and structured approach to compliance verification and policy adherence. Excellent communication skills with the ability to follow up effectively with stakeholders. The Data Protection Officer is required onsite in Northampton, 2 days per week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.
Contractor job
DV Virtualisation Specialist
Required : Virtualisation SME Location : Basingstoke Duration : 6 Months + Clearance required : DV Level Your role will involve: As a VMware Specialist, you will play a crucial role in the creation of an Infrastructure as a Service (IaaS) platform using VMware technologies including vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. You will collaborate with cross-functional teams to architect, deploy, and optimize virtualized environments tailored to meet the specific needs of our clients. Responsibilities: 1. Design and implement VMware-based IaaS solutions according to client requirements and industry best practices. 2. Configure and optimize VMware vRealize Orchestrator (VRO) workflows for automating provisioning, deployment, and management tasks. 3. Deploy and manage VMware Cloud Director (VCD) instances, including resource pools, organizations, virtual data centers, and networking. 4. Implement and configure NSX-T for software-defined networking and security within the virtualized environment. 5. Collaborate with infrastructure and operations teams to integrate VMware solutions with existing systems and technologies. 6. Provide technical expertise and support during the testing, troubleshooting, and resolution of issues related to VMware infrastructure. 7. Develop and maintain documentation, including architectural diagrams, standard operating procedures, and technical guides. 8. Stay updated on emerging VMware technologies, trends, and best practices to drive continuous improvement and innovatio Required Skills: 2. Proven experience designing, implementing, and managing VMware-based virtualization solutions, with a focus on vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. 3. In-depth knowledge of virtualization concepts, VMware vSphere architecture, and related technologies. 4. Hands-on experience with scripting languages (e.g., PowerShell, Python) for automation and customization of VMware environments. 5. Strong understanding of software-defined networking (SDN) principles and experience with NSX-T configuration and management. 6. Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail. 7. Ability to work effectively in a collaborative Agile team environment and communicate technical concepts to non-technical stakeholders. 8. VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) are highly desirable. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
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