Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) in England

Helpdesk and Desktop Support Analyst Our Client a retail bank – based in the City London – is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

REQUIRED: CYBERARK SPECIALIST LOCATION: FULLY REMOTE (MAYBE SOME TRAVEL TO CLIENT SITES ON OCCASION) DURATION: 6 MONTH INITIAL CONTRACT IR35 STATUS: INSIDE 1) Experienced CyberArk PAM consultant to take our client's project forward and support the account. 2) Taking on and further developing/deploying of our client's Privileged Access Management solution based on CyberArk technology. 3) Experience in end-to-end implementation lifecycle of CyberArk project 4) Ability to design, Install and configure Vault, DR Vault, CPM, PSM, PSMP, PVWA, CP & CCP 5) Ability to trouble shoot and resolve password, permission, access related issues in quick time. 6) Well versed with DR architecture and LB configuration required for the DR and ability to failover and failback different CyberArk components. 7) Expertise on Credential Provider & Central Credential Provider 8) Expertise and experience with PSM custom Connectors 9) Expertise and experience with Privileged Accounts Discovery and Onboarding 10) Experience with onboarding of various use cases (PSM, Non PSM) for various target accounts such as Windows, Linux, Oracle, SQL Server, Web Apps, Service accounts etc LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Remote role, however may occasionally need to attend site in Bristol. Main duty: Needs to be an expert in AWS security so needs to show experience in this from previous roles. 1. Other duties: 2. Delivering Infrastructure-as-Code (IaC) solutions to optimize efficiency and scalability. 3. AWS Infrastructure support in a large environment. 4. Understanding and experience of CI/CD pipelines. Designing orchestration strategies for seamless, repeatable deployments LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Title: Cyber Security Cloud Assurance Specialist Location: Preston or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 dependent on experience What you'll be doing: Delivering cloud assurance services to the business, Enterprise IT, IM&T Sector and Group Functions Analysis of cloud solutions, providing control recommendations (covering technical / physical / procedural / personnel) to ensure cloud solutions are compliant with internal / external standards and regulations Conducting security risk assessments, working alongside stakeholders / Cloud Service Providers to ensure identified risks are reduced to acceptable levels, advising appropriate mitigating requirements where necessary Delivering documentation to demonstrate compliance to internal and external stakeholders Assessment of and provision of control effectiveness in managing information security risk Supporting development of strategy and continual service improvement for the assurance function & business cloud adoption Your skills and experiences: Essential: Infrastructure, IT and / or IT Security experience associated with the management of cloud platforms, security risk and architectures Experience of cloud administration, security or auditing Working knowledge of Vulnerability Management, particularly in prioritisation and remediation Working knowledge of industry security standards such as; NCSC Cloud Principles, Cloud Security Alliance Desirable: Threats, risks, vulnerabilities and risk mitigations strategies and techniques, specifically for Cloud services Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Cloud Security Assurance Team: As part of the Cloud Security Assurance team, you will act as a subject matter expert in relation to cloud security, working closely with a variety of projects throughout the organisation. You will be responsible for providing security input, technical oversight, advice and assurance, to ensure cloud services utilised by the organisation are implemented and operated securely. Progressing policies and procedures, this role has great exposure across multiple business units within BAE Systems in a tight-knit team and friendly working environment. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 29th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-NP1 #LI-Hybrid

Technical Sales Specialist UK - Flexible (Commutable to Bolton with monthly visits to HQ - Aberyswyth) £28,000 - £40,000 + Profit Share Scheme + Hybrid + Employee Owned Company + Company Shares + Learning & Development + 8% Pension + Flexitime + Expenses Covered An exciting opportunity has arisen for a Technical Sales Specialist to join a well-established, employee-owned organisation with over 35 years of expertise in developing advanced monitoring instrumentation for the biotech and brewing industries. All employee owners are committed to delivering innovative products and excellent customer service. The business is a global market leader, constantly innovating and expanding its product portfolio, with bases in both the U.K and the U.S. Its customers include many of the world's leading biotech and brewing companies. The Technical Sales Specialist will be responsible for driving customer adoption of products in the Northern European region. Working closely with end users and distributors, you will grow direct sales, manage the sales pipeline, and ensure strong customer relationships. This is ideal for someone with a scientific background looking to build a career in technical sales. Candidates with experience working in a laboratory environment - particularly in fermentation, cellular science, or using fermentation equipment - are especially encouraged to apply, as this knowledge provides a strong foundation for understanding the products and customer needs. The Role: Promote and present the product portfolio to new and existing customers Build and manage the sales pipeline with accurate CRM forecasting Support distributors and manage post-sales relationships Identify new opportunities and contribute to go-to-market plans The Person: Degree in Biotechnology, Cell Biology, or related field (MSc/PhD advantageous) Customer-focused, personable, with integrity and honesty Ideally some experience in fermentation, cellular science, or use of fermentation equipment UK based, within ~2-3 hours of Bolton for team catch-ups, with flexibility to travel across the UK & Ireland and monthly visits to HQ Reference Number - 263150 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

We are searching for VMware specialists to work for several clients SC Clearance is required Locations are Derby, Birmingham, London, Wales possibly some remote roles multiple defence and government sites The role is to deliver VMware migration and operational services to multiple clients. Experience: VCP Certified VCF v 5.2-9 upgrade exp VCF/VCF Aria operations and/or migration VCF ops and VCF ops for logo automation LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

organisationently recruiting for 4x Specialist Inspectors - Electrical, Control & Cyber Security (ECCS). Specialist Inspectors will work across all of GB and we would be particularly interested in applicants who would be based in offices in: Scotland, North East, Wales and South West. The main responsibility of the role is to address major accident hazards in relation to Electrical, Control and Cyber Security at onshore major hazard installations, which includes oil refineries, oil and gas storage, chemicals production, and some nuclear sites. You will: - Inspect a variety of major hazard installations, either on your own or as part of an expert team, to make sure risks associated with industrial control systems are suitably managed and that operators comply with the law. - Carry out technical assessment of Safety Reports provided by major hazard sites (both new and existing). - Investigate safety related accidents and incidents involving industrial control systems in the major hazards industries. Essential Skills and Criteria: - Previous experience in a Technical Engineering role. - Experience in communication and influence across different levels, including senior management within an organization, effectively translating technical details for the intended audience. - Experience of producing detailed and clear technical reports, and present complex technical information, including those for a non-technical audience. - Ability to think strategically, identify underlying issues, and persuade and influence individuals at all levels. - Have a breadth and depth of experience of working in Major Hazards / High Consequence / COMAH environment. Licences - A full driving license that permits driving within the UK. Qualifications - A relevant degree in Electrical, Electronic or Control Engineering. Memberships - Chartered by the Institution of Engineering and Technology (IET) or hold the necessary qualifications, skills and experience to become chartered by the IET (or chartered Professional Body). LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

***SC CLEARED*** PING ID specialist 3 Month contract initially Based: Hybrid / Cheltenham (Max 30% onsite) Rate: £450 - £500 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a PING ID specialist to join the team. Key Skills & Experience: IAM SME with experience of Web SSO / MFA and Application integration, based upon Ping Directory, Ping Federate and PingOne MFA. Ping Federate with Radius. Upgrade experience on Linux. Also experience of working in a Secure Client environment. * Demonstratable experience in Ping Directory, Ping Federate, PingOne MFA, Ping Fed Radius, configuration, migration and Application onboarding using SAML and OIDC authentications. - Ideally certified in Ping Identity products. * Experience in applying consultancy approaches and techniques as part of migration project. * Experience of working in a classified environment. Aviation Services * Proficient in reviewing, validating and implementing Ping Identity policies. * LDAP directory knowledge and experience in LDAP structure and Synchronisation * Radius knowledge and experience to setup Ping Federate Radius service, policies and connection testing * Proficient in reviewing & inputting into Architecture artifacts. * Working with Applications teams to manage re-configuration of SSO and MFA for existing applications. * Working with client project manager and support planning work breakdown steps * Proficient in stakeholder management. * Knowledge of government security standards and processes such as ISO27001 standards, NNPPI, NIST & Cyber Essentials Plus & GDPR. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

User Researcher Pay up to £46,547 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from research to project teams and wider stakeholders or clients, to inform their decisions and make actionable recommendations. Why do we need a User Researcher like you? As a User Researcher, you will put user needs at the centres of our thinking as we improve our systems for millions users. You'll be planning and designing research programmes that will inform the products and services we develop. You'll work closely with users and agile delivery teams to test both broad concepts and detailed service elements, ensuring that research findings are clearly communicated, understood, and translated into practical, actionable recommendations. We need a champion of user-centred design and core research principles. You'll help build a shared understanding of user needs across teams and stakeholders, influencing design decisions and driving improvements in service delivery. You'll also help our product teams to collaborate, guiding them in interpreting research insights and maintaining a strong focus on user experience throughout the development lifecycle. Your work will shape services that are inclusive, effective, and aligned with the needs of the people who use them. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £12,876 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

A Linux Technical Specialist is required for an initial 12 month contract. This is a hybrid role with 2 none consecutive days on site in Fleet and is inside IR35 so will require working via an FCSA accredited umbrella company. Key Skills and experience: *RHEL 8 and 9 *Sudo and Automation *Scripting skills - Python *Experience with Jenkins delivery (nice to have) *JBoss v7 & v8, Java 17, 21 *Integration with tools such as CyberArk *Experience joining RHEL to AD domains *Knowledge of ELK Stack (nice to have) *Shell scripting *Ansible and Jenkins *Knowledge of ServiceNow service management system (incident and change management) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

User Researcher Pay up to £46,547 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from research to project teams and wider stakeholders or clients, to inform their decisions and make actionable recommendations. Why do we need a User Researcher like you? As a User Researcher, you will put user needs at the centres of our thinking as we improve our systems for millions users. You'll be planning and designing research programmes that will inform the products and services we develop. You'll work closely with users and agile delivery teams to test both broad concepts and detailed service elements, ensuring that research findings are clearly communicated, understood, and translated into practical, actionable recommendations. We need a champion of user-centred design and core research principles. You'll help build a shared understanding of user needs across teams and stakeholders, influencing design decisions and driving improvements in service delivery. You'll also help our product teams to collaborate, guiding them in interpreting research insights and maintaining a strong focus on user experience throughout the development lifecycle. Your work will shape services that are inclusive, effective, and aligned with the needs of the people who use them. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £12,876 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Challenge yourself and change lives, unlocking complex system solutions as part of a highly motivated and supportive team. Our Power Apps Specialists are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was selected both as one of the ‘Best Places to Work’ by the Sunday Times in 2025 and one of the ‘World’s Best Employers’ by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. We are seeking a dynamic and experienced Tech Lead or Architect to oversee the design, development, and deployment of solutions using Microsoft Power Platform and AI automation technologies. The ideal candidate will possess a strong technical background, leadership skills, and a passion for driving digital transformation initiatives.

As a Senior Network Infrastructure Engineer, you will collaborate with other Infrastructure Engineers to manage, operate and maintain the Department for Education’s physical and cloud networking infrastructure. In a user-centred, agile environment you will assist with driving improvements to modernise the deployment and management of network resources. This includes supporting the primary Lead Network Infrastructure Engineer to phase out outdated practices and implement new initiatives to enhance operation and maintenance. In this highly technical role you will: input into the overall management of the network domain, contributing to plans regarding technology roadmaps, projects, workforce and budgets build, operate and maintain network resources respond to incidents and requests to identify and resolve issues preventing delivery identify patterns and trends within incidents and collaborate with others where required to resolve problems identify technical improvements to automate the deployment of network resources and management tasks where possible advocate user-centric, agile approaches which focus on rapid, effective delivery of high-quality services collaborate with and support third-party suppliers in providing network infrastructure services share knowledge of tools and techniques with the wider team and community, growing awareness, inclusivity and balance. Security vetting: If you are successful, you must be prepared to undergo the Security Check (SC) clearance process before you begin your role at DfE. Please see further information at the bottom of the advert.

User Researcher Pay up to £46,547 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from research to project teams and wider stakeholders or clients, to inform their decisions and make actionable recommendations. Why do we need a User Researcher like you? As a User Researcher, you will put user needs at the centres of our thinking as we improve our systems for millions users. You'll be planning and designing research programmes that will inform the products and services we develop. You'll work closely with users and agile delivery teams to test both broad concepts and detailed service elements, ensuring that research findings are clearly communicated, understood, and translated into practical, actionable recommendations. We need a champion of user-centred design and core research principles. You'll help build a shared understanding of user needs across teams and stakeholders, influencing design decisions and driving improvements in service delivery. You'll also help our product teams to collaborate, guiding them in interpreting research insights and maintaining a strong focus on user experience throughout the development lifecycle. Your work will shape services that are inclusive, effective, and aligned with the needs of the people who use them. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £12,876 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

The role requires a strong background in IT Architecture, with particular expertise in Microsoft architecture. You will be responsible for maintaining and upholding Enterprise Architecture standards across the Digital Workplace team environment, ensuring that Microsoft architectural frameworks, principles, and best practices are consistently applied throughout the organisation. The successful candidate will play a key role in driving architectural governance, leveraging deep knowledge of Microsoft platforms and solutions to support the evolution of robust, scalable solutions that meet the needs of diverse stakeholders. Design and oversee the implementation of robust, scalable, and secure technical solutions. Provide architectural leadership across a diverse portfolio of projects, ensuring best practices are championed. Identify and drive opportunities for technological innovation and efficiency improvements. Mentor and guide technical staff, fostering growth and sharing expertise within the team. Set and uphold architectural standards to maintain high-quality solutions. Engage in complex problem-solving and contribute to high-level strategic decision-making. Ensure systems and services are resilient, responsive, and technologically advanced. Safeguard the organisation’s reputation for excellence in meteorological services. Collaborate effectively with stakeholders, clearly communicating technical concepts to varied audiences. We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation.

Designing engineering solutions. Earthquake-proofing embassies. Managing construction contracts in challenging locations. Just a few examples of the incredible work our Engineering team does. They're the people who plan, design, and deliver innovation across all corners of the globe. Now, you've got the opportunity to join them. Bringing energy to embassies. Designing systems that protect. Realising the power of your skills. It all matters. On-site support, organisation-wide productivity As an Engineer End User Computing, you’ll be crucial to the seamless running of technology operations at FCDO Services. This will be achieved through the management of the product life cycle of all service-raised incidents and requests, in support and maintenance of end user services. You’ll be responsible for informing customers on progress, and when necessary, advising on workarounds. Predominantly, you’ll work on-site, engaging directly with end-users, on-hand to fix hardware and technical problems as swiftly as possible. You’ll need to prioritise tasks based on business needs and dependencies. Importantly, you’ll provide resolutions through troubleshooting and diagnosing, as well as escalating faults to service desk, incident and problem managers for their expertise. You’ll build and carry out routine (re)configuration and installation of secure managed devices, optimising performance. Throughout, you’ll apply agreed methodologies, standards and processes to make and validate decisions. Plus, you’ll be responsible for secure disposals of equipment, as well as reviews of high and low-level technical and operational process documentation. Overall, your goal will be to minimize downtime and ensure the productivity of the organisation. We’d like you to be passionate about maintaining your own professional development and expertise in the latest technologies, to support and grow the business. Sharing and coaching associates on any useful knowledge gained. Add your IT expertise to our outstanding team You’ll bring Agile and ITIL Foundation level or equivalent experience. This will be matched with Microsoft Fundamentals role-based certification. Plus, Level 3 Information Communication Technician or equivalent level 3 qualification in IT, Computer Science or relevant experience. You’re confident working with relevant technologies for FDCO Services, including Windows 10/11, Microsoft365, Apple IOS. Significant experience working with technologies in enterprise and or secure environments has led to the development of a strong technical understanding of hardware, operating systems and software. You remain composed and effective in high-pressure, fast-paced environments. The following would be nice to see: experience working within ITIL environments, Microsoft role-based certification – Microsoft Associate, use of ServiceNow, Microsoft Azure, Intune & SCCM and a knowledge of relevant components, devices, processes, and protocols. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit