Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) in Bristol
User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business.
They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance.
Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.
Discover the latest IT & tech jobs in Bristol, a city thriving in creative industries and digital media.

Job Vacancy
Product Designer
About the role As a Product Designer, you'll run and help scale our creative design approach used to deliver our HR & Payroll products and services. Design innovation and consumer grade experiences are at the heart of what we do to ensure we keep at the cutting edge of user experience and ahead of our competitors. You'll be involved in all stages of the design process, from concepting and prototyping to working closely with Product Developers. User first principles will be high on your agenda, but we push creative boundaries whilst considering the practicalities of what can be delivered. You'll live and breathe creativity. Please note this is a 12 month fixed-term contract based in our Bristol office on a hybrid basis. Key responsibilities will include: Innovating and evolving our products user experiences by applying user-centric design and strong systems thinking to deliver a best-in-class user experience. Creating and managing a brand illustration system for Zellis covering our flagship products. Ensuring our design system meets and leads accessibility standards by applying solid understanding of accessibility criteria and best practices. Utilising creative design techniques to look beyond the obvious and provide different design options to a given problem. Collaborating with the Front-End Developers to bridge the gap between design and engineering to ensure experience-driven outcomes. Utilising other mediums (e.g. motion design, moving image and presentations) to help communicate concepts, ideas and product promotion. Creating innovative user interface designs in response to requirements that are intuitive and have considered user needs, support product innovation, technology requirements, and business needs. Working closely with our product team to ensure designs support product visions. Working at pace whilst not compromising on accuracy and quality of execution. Working closely with Front-End Developers (especially with regards to material 3) to create components ready for usage in products. Utilising the style guides, pattern libraries, component versioning, shared vocabularies, design linters, overall governance, and approvals. Evangelising our creative design throughout the organisation.

Job Vacancy
Lead Software Developer - VCA - SEO
This job role is within Digital Services and Technology in the Vehicle Certification Agency. The postholder leads on the development and delivery forming part of our core product set of Dynamics 365 and Power Platform. This role reports into the Chief Digital & Information Officer and is part of a multi-disciplinary team who develop and manage a broad suite of digital products and applications. Your main duties will include but will not be limited to: Design and Development: Lead the design, development, and implementation of custom solutions using Dynamics 365 and Power Platform. Full-Stack Development: Develop and maintain both front-end and back-end components of applications, ensuring seamless integration and performance. Collaboration: Lead and work closely with external development teams to form a cohesive hybrid development team, ensuring effective communication and collaboration. Solution Delivery: Oversee the delivery of digital solutions, ensuring they meet business requirements and are delivered on time and within budget. Technical Leadership: Provide technical guidance and mentorship to junior developers, fostering a culture of continuous learning and improvement. Quality Assurance: Ensure the quality and performance of developed solutions through rigorous testing and code reviews. Documentation: Maintain comprehensive documentation of development processes, code, and solutions for future reference and knowledge sharing. Information security: You can maintain the security, confidentiality and integrity of information systems through compliance with relevant legislation and regulations. You can design, implement and operate controls and management strategies to allow this Modern standards approach: You can apply a modern standards approach throughout automation and testing. Innovation: Stay up-to-date with the latest industry trends and technologies, and proactively suggest improvements and innovations to enhance our digital solutions. User focus: You can understand users and identify who they are and what their needs are, based on evidence. You can translate user stories and propose design approaches or services to meet these needs. You can engage in meaningful interactions and relationships with users. You can show that you put users first and can manage competing priorities. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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