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Job Title: 2nd Line 24/7 WAN Network Support Engineer Location of role: Solihull Location requirement : Fully on site Negotiable rates Inside IR35 *** OPPORTUNITYY FOR SC SPONSOR***** Highly Desirable Skills: -Juniper SRX Platform: The ideal candidate will possess knowledge and hands-on experience with various SRX and MX platforms, along with strong CLI expertise. -Routing and Switching: A solid understanding of routing and switching protocols is essential. -BGP: In-depth knowledge of BGP, including policy-based routing, attribute manipulation, load-balancing techniques, and advanced troubleshooting skills, is required. -IPsec VPN and MPLS: Proficiency in troubleshooting IPsec VPNs and MPLS networks is a must. -PKI: The candidate should have a good understanding of PKI infrastructure and experience with certificate-based VPN authentication. Working Pattern (Mon-Fri, Shifts, on-call): Shifts 12hrs 4days on, 4day off, 4 nights on, 4 nights off LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 and 2 level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.

IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years hands-on expertise of working within IT Support and Infrastructure. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. The salary for this position with be circa £45K - £55K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.

Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. • Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively. • Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary. • Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes. • Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions. • Proficiency in supporting and troubleshooting Windows applications. • Solid understanding of database concepts and SQL query language. • Strong knowledge of AWS/Azure. • Familiarity with FIX protocol and experience with FIX connectivity troubleshooting. • Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment. • Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. • Ability to work independently as well as collaboratively in a team-oriented environment. The Client is based in the City of London. The salary for this position with be in the range £70K - £110K. Do send your CV to us in Word format along with your salary and availability.

Network & Telecoms Engineer Norwich (On-site) £19.78-£23.82 per hour (Contract / Public Sector) Excellent opportunity for a Network Engineer with strong Networking, Security and Telephony experience to join a large public sector organisation in a critical, high-availability environment offering technical ownership and project leadership. This company are a major public sector organisation running a complex network and telephony estate supporting essential services across multiple sites. They are looking to add an experienced engineer to strengthen operational support and lead new implementations. In this role you will provide technical expertise across LAN/WAN, security infrastructure and telephony systems, acting as a lead on projects and implementations. You'll also contribute to 2nd/3rd line Service Desk support, manage escalations, work with suppliers, and take part in an on-call rota and shift coverage. The ideal candidate will have extensive experience in large network environments, strong troubleshooting skills, and a customer-first mindset. A CCNA (or equivalent) and ITIL Foundation are key, with security/telephony exposure (e.g., Checkpoint/Mitel) beneficial. This is a fantastic opportunity to secure a contract role in a high-impact environment, combining hands-on operational support with project delivery responsibility. The Role: *Design, maintain and troubleshoot data network, security and telephony services *Lead projects/implementations, working with PMO and technical teams *2nd/3rd line support, incident escalation, SLA updates and supplier liaison *Shift pattern cover + on-call rota The Person: *Proven experience in large network environments (enterprise / public sector scale) *CCNA (or equivalent) + ITIL Foundation (essential) *Strong fault-finding, documentation and customer service skills *Happy with on-site work, travel to other sites, and on-call/shift pattern Reference Number: BBBH267202 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

IT Support Engineer with 1 and 2 Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank’s Mayfair London office. You will have at least 3 to 5 years experience of 1 and 2 Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams – semi-involved with various streams of IT work for 2024 (new imaging process – new ITSM tool – and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank’s auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C – Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS – DHCP – VLAN – Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

MS Dynamics CRM Systems Administrator – Trumbull CT USA Our Client is implementing a large scale system overhaul including changing and standardizing the core ERP and CRM infrastructure to a Microsoft Dynamics and Azure platform. Over the next 2 years, the systems will be implemented in stages and we are now looking for three Regional CRM System administrators (One in each of the following locations: In Trumbull CT (USA), Måløv/Copenhagen (Denmark) and Singapore or Mumbai) to support the implementation and the ongoing commercial operations. As Regional CRM System Administrator you be responsible for Application and System Administration support in the region. You will report to the CRM Technical Lead and be the bridge between regional Commercial Operations and User groups and the Central CRM development team, where your responsibility is maintaining the system, resolving issues and escalating change requests. You will also work closely with our regional Helpdesk and SuperUsers providing training and knowledge transfer to ensure quality first line system support. Your system admin responsibilities will primarily be focused on Microsoft dynamics Customer Engagement (CRM), Dynamics for Marketing but also include other solution softwares like Alignstar Territory Alignment, Xactly Performance Management and the integration with our ERP System Dynamics Finance & Operations. As The CRM Systems Administrator you will be required to perform the following tasks: Perform all administrative functions for CRM system including, monitoring data feeds, updating data values, adjusting workflows, creating new reports/dashboards, etc Act as central point of contact for all change requests and system alteration requests (BPC); working with sales, marketing, operations, and IT leadership to assess, prioritize and implement as needed Deploy Microsoft Dynamics CRM solutions and Deploy SQL Integration Services packages. Refresh and munge production databases for staging, test and development environments. Assist Development team troubleshoot issues with network, Active Directory, deployment, Windows and PowerShell. Work with development and engineering team to automate, build and test CRM solutions. Configure, implement, monitor and maintain staging environments. Troubleshoot issues and provide analysis and recommendations for resolution and prevention. Monitor and analyze system performance and provide recommendations for improvement, including system tuning and configuration changes. Provide Tier 2 and 3 association support Support and participate in the deployment of the entire Dynamics solution including but not limited to application, DB, Web Server, internet-facing deployment To successfully perform the mentioned tasks CRM Systems Administrator will require the following skills: 3+ years of Microsoft Dynamics CRM Administration experience cloud infrastructure preferred. Power BI Reporting knowledge and good hands on experience creating Dashboard, reports and data exports for business Good knowledge of Microsoft Power Automate, Flows and workflows Demonstrated ability to learn new systems and applications quickly Experience implementing and supporting Windows clients within a production environment. Strong comprehension of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols. Strong troubleshooting skills (networking, virtualization, Active Directory, Windows Server, Windows Firewall) The ability to identify the root causes of issues by analyzing patterns and trends. 3+ years writing PowerShell scripts. 2+ years Windows Server Administration. This position will be based in Trumbull CT USA The salary for this position will be in the range $90K - $130K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

IT Support Officer – Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintaining logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.

Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it’s overall growth. Purpose of the Role: – Lead large IT projects, including the design and deployment of new IT systems and services – Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware – Own projects, solutions, and key responsibilities within a larger business initiative – Handle business-critical IT tasks and systems administration – Research and evaluate emerging technologies, hardware, and software – Track and maintain hardware and software inventory Responsibilities: – Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure – Help define IT infrastructure strategy, architecture, and processes – Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs – Assess vendors and develop test strategies for new hardware and software – Troubleshoot hardware and software issues related to internal IT – Supervise daily operations of network and server infrastructure – Align IT infrastructure with current and future business requirements and goals – Evaluate risk, develop network recovery and backup processes – Assess and purchase new and replacement hardware – Test, troubleshoot and adjust information systems to operate effectively – Implement security of the network, data and its storage and communication systems – Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions – Train employees on both software and hardware, troubleshoot, and provide technical support when needed – Develop and execute disaster procedures, and maintain data backups – Manage information technology and computer systems – Identify problematic areas and implement strategic solutions in time – Preserve assets, information security and control structures – Proven working experience as an IT Manager or relevant experience – Excellent knowledge of technical management, information analysis and of computer hardware/software systems – Expertise in data center management and data governance – Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: – Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience – 5–7 years experience in IT management – Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies – Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems – Strong critical thinking and decision-making skills – Excellent project management skills and strong ability to prioritize – Firm grasp on IT infrastructure and operations best practices – Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring – Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. – Expertise with implementing, configuring, and testing solutions – Proven leadership skills – Strong creative and analytical thinking – Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.

Senior System Development Engineer - Medical Devices (Contract) Location: Limerick, Ireland (Hybrid - 4 days onsite) Contract: 6 months (potential extension) Rate: Competitive About the Role We are seeking a Senior System Development Engineer to join a team developing advanced medical device technology. This role focuses on integrating embedded firmware, hardware, and secure systems within a regulated environment. If you have strong C/C++ and C# programming skills, experience with microcontrollers and embedded systems, and knowledge of medical device compliance standards (ISO 13485, IEC 60601, FDA 21 CFR Part 11), this is your opportunity to make a significant impact. Key Responsibilities: Lead integration of embedded software and hardware systems for advanced medical devices Develop and maintain software in C++, C#, and embedded C Manage bug fixes, patch deployment, and feature enhancements under strict timelines Collaborate with a team of engineers on system-level troubleshooting and network safety Ensure compliance with ISO 13485, IEC 60 Maintain design history files and technical documentation per regulatory requirements Essential Skills & Experience: Strong proficiency in C++, C#, and embedded C Minimum 5 years' experience in embedded systems and system integration Exposure to regulated environments (medical devices preferred; aerospace/automotive acceptable) Ability to work under pressure and deliver from month one Familiarity with hardware-software integration and troubleshooting Desirable: Experience with IEC 60601 safety standards Knowledge of FDA and EU MDR frameworks Why Apply? This is a chance to work on cutting-edge medical technology, applying your expertise in system integration, embedded software development (C/C++ and C#), and regulatory compliance to deliver solutions that improve lives globally. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales