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IT Director Our Client is an established bank with offices in the City London. Position Summary: We are seeking a seasoned IT Director with extensive experience in software and application development within the investment and private banking sectors. The ideal candidate will have a proven track record of managing IT transformation projects, delivering solutions across multiple customer channels, and leading both software development and infrastructure technology teams. This role will report to the Board at the bank and involve collaborating with various stakeholders across the business, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. The Director of IT will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, implementing and maintaining network security measures, and developing IT strategies. Key Responsibilities: Oversee and manage the IT department, encompassing both software application development and infrastructure technology teams. Lead and execute software and application development projects from inception to deployment, ensuring high-quality and timely delivery. Drive IT transformation initiatives within the banking environment to enhance operational efficiency and customer satisfaction. Deliver IT solutions across multiple customer channels, including online banking, mobile apps, and in-branch systems. Develop and implement IT policies, procedures, and best practices. Collaborate with senior management and stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation, to identify IT needs and develop strategies to address them. Ensure compliance with industry regulations and standards. Manage IT budgets, resources, and vendor relationships. Report to the Board, on IT strategy, progress, and performance. Foster a culture of innovation and continuous improvement within the IT department. IT Management and Information Technology skills Experience in IT Operations and IT Strategy Knowledge of Network Security Strong leadership and project management abilities Excellent problem-solving and decision-making skills Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Minimum of 10 years of experience in IT management, with a strong background in software and application development. Extensive experience in leading IT transformation projects within investment and private banking environments. Proven success in delivering IT solutions across multiple customer channels. Strong understanding of banking operations, regulations, and compliance requirements. Demonstrated ability to manage both software development and infrastructure technology teams. Excellent leadership, communication, and project management skills. Ability to work effectively with various stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. Strategic thinker with the ability to execute methodically. Experience with emerging technologies and digital banking trends. Preferred Skills: Experience with Agile and DevOps methodologies. Knowledge of cybersecurity best practices in the banking sector. Familiarity with cloud computing and data analytics. This is a hybrid position with at least 3 days in the office in London. The salary will be in the range £140K - £175K + Benefits. Do send your CV to us in Word format along with your salary and notice period, do include why you think you would be the right person for this position.

AV Engineer Swansea £30,000 - £40,000 + Training + Progression + Healthcare + Life Insurance Are you a driven AV/IT Engineer with leadership experience, looking to take ownership of exciting nationwide projects while developing your technical skills within a highly respected business? This is an excellent opportunity to join a well-established organisation known for delivering high-quality AV and IT solutions across the UK. With over 30 years of success, the business continues to invest in its people, offering training, progression routes, and the chance to work on a wide variety of modern projects. In this role, you will travel across the UK alongside a team of engineers, delivering AV and IT projects involving networking, servers, switches, system installations, and cabling. You will take a lead role on projects, ensuring delivery from start to finish while maintaining high technical standards. You will also act as a mentor to junior engineers, supporting their development and contributing to a positive, high-performing team environment. This position offers the opportunity to showcase leadership skills while remaining hands-on with cutting-edge technology. The Role: Travel across the UK delivering AV and IT installation projects Work on networking, servers, switches, hardware assembly, and cabling Lead projects from initial setup through to completion Mentor and support junior engineers within the team Contribute technical expertise to ensure successful delivery The Person: Experienced engineer within AV/IT projects. Strong leadership skills with the ability to mentor others Full UK driving licence and willingness to travel ECS/CSCS card desirable (training provided if required) Reference Number: BBBH276500 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

At CGI, our Space, Defence and Intelligence business unit delivers mission-critical systems that help keep the UK safe and secure. As an Infrastructure Project Manager, you will lead the delivery of complex technology programmes, driving outcomes across cloud, network, and platform environments. Working at the forefront of innovation, you will ensure the successful execution of high-impact projects that enable critical client capabilities. You'll take ownership of delivery, shape strategic direction, and bring structure and creativity to solving complex challenges, all within a collaborative environment that supports your growth and impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week.

4th Line Cloud Support Engineer - VCF Must have an Active DV Clearance 4th Line Cloud Support Engineer - VCF Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support lifecycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 4th Line Cloud Support Engineer - VCF Skills and Experience VCF experience is essential. Strong experience across VMware stack including vCenter, ESXi and NSX. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 4th Line Cloud Support Engineer - VCF Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 4th Line Cloud Support Engineer - VCF Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

L'Ingénieur Senior Sécurité – IAM & SIEM est responsable de la conception, de la mise en œuvre et de la gestion opérationnelle de l'infrastructure de gouvernance des identités ainsi que des capacités de supervision de la sécurité de l'organisation. Position Summary : The Senior Security Engineer – IAM & SIEM is responsible for the design, implementation, and operational management of the organization's identity governance infrastructure and security monitoring capabilities. The role operates at the intersection of preventive control (IAM) and detective control (SIEM), requiring deep technical expertise, cross-functional leadership, and a strong understanding of regulatory frameworks applicable to the financial sector. The incumbent acts as a subject-matter expert across the full IAM lifecycle and SIEM pipeline, from architecture design to incident triage, and is expected to autonomously drive projects from initiation to delivery with minimal supervision. Key Responsibilities · Identity & Access Management o Design, deploy, and maintain enterprise IAM platforms (e.g., CyberArk, SailPoint, Microsoft Entra ID, Okta), including PAM, IGA, and federation services. o Define and enforce access governance policies: RBAC, ABAC, SoD controls, and privileged access workflows. o Lead IAM integration projects with critical systems (, cloud platforms, LDAP/AD, …) using standards such as SCIM, SAML 2.0, OAuth 2.0, and OpenID Connect. o Conduct IAM risk assessments and remediate audit findings related to access control deficiencies. · SIEM & Security Monitoring o Architect, tune, and operate SIEM platforms (e.g.,Splunk,) including data ingestion, normalization, and correlation rule engineering. o Develop and maintain detection content aligned with MITRE ATT&CK: use-case catalogue, detection logic, false-positive suppression, and alert lifecycle management. o Define SIEM KPIs and ensure log coverage across critical assets (endpoints, network perimeter, IAM stack, cloud workloads). o Lead SIEM-driven investigations and provide L3 support during major incidents; participate in post-incident reviews and lessons-learned. o Collaborate with the SOC to improve SOAR playbook automation and reduce mean-time-to-detect (MTTD) and mean-time-to-respond (MTTR). o Monitor and integrate threat intelligence feeds to enrich detection use cases. Cross-Functional & Governance · Contribute to the security architecture review for new projects and technology changes. · Participate in the development and maintenance of security policies, standards, and procedures within the scope of IAM and monitoring.

Job Title: IT Maintenance Engineer Location: Plymouth office and field based, supporting partner locations as required Salary: £32,000 to £35,000 per annum (depending on experience) Job Type: Full-time, Permanent Working Hours: 8.5 hours per day, 40 hours per week within our opening hours of 8am - 6pm with a 30-minute lunch. Monday to Friday with additional On Call and Overtime support available Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: The IT Maintenance Engineer is a hybrid field-based and remote support role based from the Plymouth office, responsible for maintaining, supporting and improving partner technology environments. The role combines proactive maintenance, infrastructure support, end-user support and basic communications engineering. Travel across the south-west of England is required, with a company van provided for business use. Key Responsibilities: Undertake scheduled maintenance visits to partner sites as required. Provide remote IT and communications support via phone, email and remote tools. Perform infrastructure health checks and preventative maintenance activities. Support Microsoft 365, Windows, networking and end-user technologies. Assist with VoIP, internet connectivity and telephony troubleshooting. Maintain accurate documentation and ticket updates within HaloPSA. Support project delivery, installations and technology refresh programs. Act as Flotek's on-site technical representative and trusted advisor. Travel Requirements: Regular travel to partner locations as required, primarily from the Plymouth office base, using a company-provided van. Full driving license required. Company van provided for business travel. The van is to be used in line with Flotek company vehicle policies. Occasional overnight stays may be required. About you: Essential Skills & Experience: 3+ years in MSP, Infrastructure, IT Support or Field Engineering. Strong Microsoft 365 administration and troubleshooting skills. Windows desktop and server support experience. Knowledge of Active Directory and Microsoft Entra ID. Networking fundamentals including switching, wireless, VLANs and firewalls. Excellent communications and documentation skills. Desirable Skills: VoIP and hosted telephony experience. Experience with Gamma, CallSwicth, and Teams Voice or similar platforms. Ticketing system experience. Cyber security awareness and best-practice knowledge. Benefits: Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts. Company van provided for business use. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Field Engineer, Field Engineer, Network Support Engineer, 2nd Line Engineer, ICT Support Engineer, IT Engineer, Technical Support Engineer, may also be considered for this role.

Job Title: Comms Specialist Engineer (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday About Flotek Group: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and hearty, Flexible hours between 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times plus a 30-minute lunch break. About The Role: We are seeking a Comms Specialist Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Key Responsibilities: Incident Management: Act as the first point of contact for telecoms-related incidents, logging, categorising, and prioritising faults in line with ITIL best practice. Service Level Management: Manage and resolve tickets within agreed SLAs, ensuring timely response, accurate updates, and clear documentation throughout the incident lifecycle. Ownership & Escalation Control: Take full ownership of incidents, aiming for First Contact Resolution (FCR), and escalate to Comms Specialists or third-party carriers with clear diagnostics where required. Technical Troubleshooting: Diagnose and resolve issues across VoIP systems, SIP trunks, handsets, routers, broadband circuits (FTTC/FTTP/SoGEA), and internal network connectivity. Supplier & Carrier Coordination: Liaise with external providers (e.g. broadband carriers, hosted voice platforms) to progress faults, raise tickets, and drive timely resolution. Event & Service Monitoring: Identify and respond to service outages, call quality issues, latency, and connectivity performance concerns, minimising impact to customers. Knowledge & Continual Improvement: Document known issues, workarounds, and fixes within the Knowledge Base to support faster resolution and continual service improvement (CSI). Service Communication: Provide clear, confident updates to customers and stakeholders, managing expectations during incidents and ensuring a positive service experience. Operational Tooling: Use ticketing systems, VoIP management portals, and monitoring tools to manage workload efficiently and maintain accurate service records. Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. Customer Experience Excellence: Deliver a reliable, professional support service, focused on minimising disruption and maintaining high customer satisfaction (CSAT/NPS). What we're looking for: Experience in Teams voice Experience in VoIP or communications support roles (1-2 years ideal). Good understanding of SIP, RTP, NAT, and VoIP fundamentals. Basic knowledge of routing, switching, VLANs, and firewall concepts. Strong problem-solving skills and ability to diagnose issues logically. Excellent communication skills with a customer-first mindset. Ability to work effectively in a fast-paced helpdesk environment. Desire to grow skills and progress toward more advanced comms engineering roles. Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.) Experience with DrayTek, Unifi, Aruba, or similar networking solutions. Relevant certifications (CompTIA Network+, vendor-specific VoIP or networking). Benefits: Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Comms Engineer, IT Comms Specialist, Communications Engineer, IT Engineer, VOIP Engineer, VOIP Specialist may also be considered for this role.

IT Technician Llanelli - On site £30,000 - £32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems? This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems. You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments. The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH274672 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Software Engineer (C/C++) Stevenage (Hybrid - 2 days per week in office) Very Competitive Salary + 5% Pension + 32 days holiday + Performance Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours Are you an experienced C/C++ Software Engineer looking to take full ownership of high-performance systems while working on cutting-edge network technology in a fast-paced and innovative environment? This is a fantastic opportunity to join a growing R&D team developing advanced network emulation products used to test performance and reliability. You will work within a collaborative, multi-disciplinary team, turning complex technical requirements into scalable, high-quality solutions. In this role, you will take ownership of backend development, contributing to architecture decisions and ensuring systems remain performant and maintainable as they evolve. You will work closely with product stakeholders and play a key role in delivering new features from concept through to deployment. The ideal candidate will bring strong C++ expertise, experience in Linux environments, and a passion for solving complex technical challenges. You will also have the opportunity to mentor junior engineers and influence technical direction within a highly innovative team. The Role: Design, develop and maintain high-performance backend systems Translate high-level requirements into robust technical solutions Contribute to system architecture and scalability improvements Deliver quality software within agreed timelines Collaborate closely with product and cross-functional teams The Person: Strong experience with C/C++ development and object-oriented design Background in Linux environments using GNU tools (gcc, gdb) Experience with network and multithreaded programming Proven ability to mentor or support other engineers Reference Number:BBBH276889 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Location - 2 days p/week in Glasgow Duration - 12 months Rate - £365 Inside IR35 Role Overview: You will focus on the real-time, transactional side of the integration layer. Your primary task is to build the APIs and specific trading adaptors required to route orders and data between internal systems and external order management networks. Key Responsibilities: Build secure, low-latency RESTful or event-driven APIs. Develop a robust trading adaptor capable of translating internal data models into standard trading protocols. Ensure high reliability and precise logging for all executed transactions to meet auditing standards. Required Skills: Strong Java programming skills Experience designing and building robust APIs. Familiarity with financial messaging formats and order execution logic. A plus: Understanding of financial instruments, specifically structured products and derivatives LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

3rd Line Engineer Leader Must have an Active DV Clearance You will work across a broad range of Microsoft, VMware, and infrastructure technologies, supporting complex incidents, driving service improvements, and providing technical leadership. The position is ideal for an experienced 3rd Line Engineer looking to combine hands-on technical expertise with team leadership responsibilities. Legacy infrastructure training will be provided where required. 3rd Line Engineer Leader Responsibilities Provide 3rd Line technical support across secure infrastructure environments. Support a high-profile user community through an incident management system. Lead and mentor a team of 2nd Line Engineers. Manage technical escalations and provide guidance on complex support issues. Support VMware, Windows Server, and Microsoft infrastructure technologies. Troubleshoot infrastructure, Active Directory, and networking issues. Perform system administration, user management, and operational support activities. Contribute to service improvements and technical documentation. Participate in shift work where required. 3rd Line Engineer Leader Skills and Experience Strong experience providing 3rd Line infrastructure support. Experience leading, mentoring, or coaching technical support teams. Strong VMware experience including VMware Cloud Foundation (VCF), vCenter, ESXi, and virtual infrastructure technologies. Experience with Windows Server 2019/2022, Microsoft Configuration Manager (MCM), SCOM, and Microsoft Exchange. Strong knowledge of Active Directory, Group Policy (GPO), DNS, DFS, and User Account Management. Experience analysing Windows Server log files and troubleshooting enterprise infrastructure. Knowledge of Juniper networking technologies and infrastructure monitoring tools would be advantageous. Experience supporting legacy Microsoft technologies including Windows 7, Windows 10, and Windows Server 2008/2012 is desirable. Legacy infrastructure training will be provided. Excellent analytical, communication, customer service, and problem-solving skills. Able to work independently while supporting a collaborative team environment. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: IT Delivery Engineer Location: Plymouth (travel is expected as part of this role) Salary: £30,000 - £35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations, servers, domain controllers, hyper v, terminal servers and more. In order to be suitable for this position you must have proven experience of working within a Microsoft Windows environment setting up, managing or supporting Office 365, Teams, Active Directory, Azure AD, SharePoint and desktop / laptop devices. Key Responsibilities: Reporting to the IT delivery Team Leader Setup and Installation of new Workstations / laptop devices. Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications Assist in large scale email / data migrations. Head up and own smaller scale email / data migrations. Setup and management of Virtual Machines, HyperV, VMWare Setup and management of Print devices and dictation devices Installation of bespoke client applications i.e. Legal case handling software Installation and configuration of LAN networking equipment Setup and install of firewall devices inc security features Responsible for giving world-class service at all times Hands-on technical troubleshooting, resolution of incidents and change requests. Creating and maintaining detailed project documentation, including technical specifications and user guides. Communicate with partners to ensure regular updates on the project journey Complete onboarding for new clients into Flotek Train clients on newly rolled out technologies and applications What We're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Excellent documentation skills Great telephone manner Strong experience in an IT Service Desk or IT Delivery Role. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Experience in creating and maintaining Microsoft Entra/Active Directory user accounts and security groups. Experience with Sharepoint management. Experienced at building and maintaining end-user computer systems. Experience in using IT Service Management software. Be user-focused and understand and identify user needs. Knowledge of security technologies. An understanding of network technologies (LAN, WAN, Wi-Fi). Excellent organisational skills and the ability to prioritise work effectively. Excellent external client liaison skills, Full UK Driving Licence Benefits: Salary dependent on experience within range of £30,000 - £35,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of IT, IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer, may be considered for this role.

Technical Solutions Architect The primary role of the IT solutions architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £60K. Please do send your CV to us in Word format along with your salary and notice period.

Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Deputy IT Director Newcastle upon Tyne £110,000 - £120,000 + £8,500 Car Allowance + Hybrid Working + Excellent Company Benefits Excellent opportunity for an accomplished IT Director or senior Head of IT to join a major national organisation in a highly influential leadership position, shaping and delivering its future technology and digital strategy. This organisation has operated successfully for more than 75 years and has established a significant national presence. It is now investing in the continued modernisation of its technology landscape, creating an opportunity for an experienced IT leader to deliver genuine business-wide transformation. Reporting directly to the Group IT Director, you will help define and deliver the organisation's IT and digital strategy across a complex, multi-site operation. You will lead senior technology functions covering development and infrastructure while acting as a trusted technology advisor to executive and divisional leadership teams. The role will combine strategic transformation with responsibility for dependable day-to-day technology services. You will oversee infrastructure, systems, cyber security, data governance, business continuity, suppliers and major technology programmes. The ideal candidate will have operated as an IT Director, Deputy IT Director or senior Head of IT within a large, multi-site organisation. You will have a proven record of leading major transformation programmes while maintaining secure, reliable and commercially effective IT operations. This is a rare opportunity to join the senior leadership team of a nationally recognised business and play a central role in defining how technology supports its next stage of growth. The Role: Helping define and deliver a Group-wide IT and digital strategy Acting as a senior technology advisor to executive and divisional leadership teams Leading transformation programmes across operational, commercial, finance and customer-facing functions Overseeing infrastructure, networks, systems, development and IT support services Leading and developing the Heads of Development and Infrastructure Improving core ERP, CRM, document management and business systems Establishing strong cyber security, data governance and business continuity frameworks Managing major suppliers, technology contracts and commercial relationships Taking responsibility for IT budgets, return on investment and supplier performance Four days per week based in the Newcastle office, with one day working from home Occasional travel to regional offices and partner locations The Person: Previous experience as an IT Director, Deputy IT Director or senior Head of IT Leadership experience within a large, multi-site organisation Proven experience delivering business-wide IT transformation Strong knowledge of infrastructure, software development and operational IT delivery Experience managing ERP, CRM and integrated enterprise systems Strong understanding of cyber security, data governance and risk management Commercially astute, with experience managing budgets, suppliers and contracts Comfortable influencing and advising stakeholders at Board and executive level Strong leadership, change management and team development experience Experience within construction, housebuilding, property or another multi-site industry would be advantageous Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: IT Technician Location: Sharston, Manchester M22 4SN Salary: Up to £30,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector. The Role: Express Solicitors are currently looking to appoint an IT Technician to assist the IT team in the day to day and long term function of the company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company's IT technical resources and supporting internal staff members with any hardware or software issues. Responsibilities: Administration of in-house software; Desktop support and troubleshooting, Windows 10 environments; Support for deployed printers, scanners and other peripherals across the network; Support for company mobile phones or other mobile devices;· Support for company telecoms system Responsibility for maintaining a comprehensive asset register Support for security systems linked to the IT network. Some travel to branch office (Liverpool) may be required on an ad hoc basis. Person Specification: A minimum of 12 months experience working within IT Support. Knowledge of Windows based operating systems and troubleshooting common problems. Understanding of network infrastructure and technology. Understanding of computer hardware and peripherals. Analytical and problem solving skills are essential across a broad spectrum of ICT disciplines. Ability to prioritise work received via telephone, email and helpdesk based on business or user impact. Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. Knowledge of Proclaim case management and experience of working with software provider Eclipse would be a distinct advantage Experience of IP telephone systems e.g. Ringcentral is desirable Experience of working in the legal industry is advantageous Salary & Hours: Salary of up to £30,000, dependent on experience The working hours are 9:30am to 6:30pm Monday-Thursday and 9:30am to 6pm Friday. Benefits: On-site Working 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.