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IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. Provide a range of IT services for our customer Promoting MS Office365, RPA services and new technology to our customer by verifying each technology IT Partners/Vendors Management related to those projects Activities related to customer’s IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant UX/DX support and RPA services Respond to general IT/DX related requests collaborating with other team members Understand a customer’s IT/DX needs and clarify customer’s system and DX requirements Collaborate with customers to identify the scope of a project, timelines, and resources Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle Assist in testing including UAT and validating Proof-Of-Concepts Provide support services for system maintenance collaborating with other team members Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams Basic system development and operational knowledge (Experiences in system design and maintenance) IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) Customer support / user support experiences Preferred experience with Japanese companies Preferred experience with UX and DX (Digital Transformation) technical projects Preferred experience with Power Platform development, Azure Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication Candidate needs to have strong interpersonal communication skills Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking) User facing support skills Self-motivated and an innovative mindset Experience: Must have 5+ years IT experience in a corporate environment Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K – £60K. Please note that the Client does NOT provide sponsorship – so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.

Software Engineer Our Client is looking for a Software Engineer with at least of 5 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Your expertise must include design and development experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to MSFT suites, Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. A degree in computer science, software engineering, or a related field is required. Technical skills: In-depth knowledge and experience in programming, administrating, configuring, and integrating using/with MS Office/MS Office 365 suite, SharePoint Online, Power Apps/Power Automate, GitHub, MS Teams, etc. In-depth knowledge & development experience using Azure integration tools like Data factory, Logic Apps, etc. Along with knowledge of utilizing Azure SQL Server, Data lake, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Knowledge and some experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, etc. Knowledge and some development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Concise written, verbal, and presentation skills. Must be a team player who can earn a team’s respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The Client is based in Trumbull CT USA – this is a remote role ideally from London UK. The salary will be in the range £60K - £90K. Please send your CV to us in Word format along with your salary and availability.

Software Engineer with C# or Java – Livingston NJ USA A bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team’s respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in Livingston NJ USA. Salary will be in the range $80K to £120K. Please do send your CV to us in Word format along with your salary and availability.

FrontEnd Developer with Javascript Using the latest technologies, processes and tools to deliver state of the art web applications and innovation experiments (PoCs) Be responsible for translating business requirements into robust, scalable and reusable solutions Working as part of multi-disciplinary agile pods with other technical, creative and business roles Participate in engineering discipline, best practice and standards compliance within Innovation Programme and HSBC IT Requirements: 3+ years’ commercial experience The ideal candidates for this role will have expertise in the following: JavaScript / react.js / jQuery / npm / CSS / Sass / Less / HTML 5 / bootstrap Experience in consuming REST APIs and utilising JSON for web applications CI/CD - tools such as Jenkins, Nexus Version control and collaboration - GitHub Knowledge is desirable, but not essential in the following: Microsoft SharePoint 2013/Online – publishing features Good working knowledge of cloud technologies like AWS, Azure and GCP Agile methodologies – Scrum, Kanban Agile Tooling – Jira, Confluence, Slack In addition to the details listed above, the ideal candidate will have a mindset of an Innovator: curious, meticulous, connected, creative and communicative The Client is based in Krakow Poland – you will be working remotely for now – but will require to be available for meetings in Krakow Poland. The salary for this role is up to PLN 16K per month. Please do send your CV to us in Word format along with you salary and availability.

Software Engineer with C# or Java and Azure Must have a bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team’s respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in London and can be partly remote. The Client is based in Livingston NJ USA. Salary will be in the range £60K to £95K. Please do send your CV to us in Word format along with your salary and availability.

Senior System Analyst with QA Our Client is a global company based out of Trumbull CT USA. You must have at least 7 years expertise as a Senior Systems Analyst coupled with at least 5 years QA skills. The Sr. System Analyst / QA will be part of an Integration team that is accountable for technical deliveries of integration projects and system enhancements, and production support services. The candidate is expected to work closely with applications, analytics, infrastructure, security, compliance, PMO, QA, and system analysis teams. Must be a strong analytical problem solver and creative thinker with the ability to ask the right questions and develop a point of view that will influence technical decisions. Be a disciplined self-starter and will deliver quality solutions to our global business. Team-play and visibility through routine and precise reporting and following of methods and processes is a major aspect of the work and can be a major success factor. This is a senior role that requires analysing complex problems and translate business needs into technical understanding and vice-versa, understand technical details sufficiently to conduct white-box testing and to reverse engineer, and own the projects/tasks to ensure the quality of the delivery. The ability and willingness to thoroughly document all the aspects of the integration projects/tasks is a key requirement for this role. Light-duty hands-on programming is also expected. Technical skills: In-depth knowledge and thorough experience in understanding and testing a variety of integrations. Understanding and experience with defect tracking processes and tools. Thorough experience in understanding, analyzing, and white-box testing (end-to-end) of integrations built using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations. Experience in understanding, analyzing, and white-box testing Azure data storage (Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL solutions. In-depth understanding of and experience with SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. Strong command over data analysis tools (e.g. MS Excel) and Documentation tools (e.g. MS Word) Experience with analyzing and testing APIs using Postman, SOAPUI, or similar tools. Experience in automated testing using relevant QA tools or by building custom scripts. Understanding of and light-duty programming experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). High-level knowledge of architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc. Some experience in understanding, analyzing, and white-box testing of MS Office/MS Office 365 suite, SharePoint Online, Power Apps/Power Automate, GitHub, MS Teams, etc. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Thorough understanding and practice/experience of identifying and high-level investigating performance issues to pin-point problem areas Experience with MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc., is a big plus. The role will be based in Trumbull, Connecticut USA. The salary for this role will be in the range $90K - $135K. Please do send your CV to us in Word format along with salary and availability.