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Sales Development Representative (SDR) Salisbury (5 Days On-Site) £28,000 - £30,000 + Training + Progression + Performance Bonus + Company Benefits Are you a motivated Sales Development Representative looking to join a growing business where you can play a key role in driving revenue, developing long-term customer relationships, and progressing your career within a high-performing sales environment? This is an excellent opportunity for an ambitious sales professional to join a dynamic team focused on generating high-quality opportunities through outbound outreach and account development. Working with existing customers and targeted prospect lists, you will be responsible for identifying business opportunities, qualifying leads, and booking meetings for the wider sales team. The role will suit someone who enjoys speaking with customers, building rapport, and working towards measurable targets. You'll play a key role in nurturing existing relationships while also identifying new business opportunities through proactive outreach across phone, email, and LinkedIn. The ideal candidate will have previous experience in a sales development, inside sales, or customer-facing role, alongside experience using CRM systems such as HubSpot. You will be organised, resilient, and driven by achieving results in a fast-paced environment. The Role: Conduct outbound and inbound outreach via phone, email, and LinkedIn Engage existing customers and prospect lists to generate qualified opportunities Book high-quality meetings for the sales team Manage activity, pipelines, and customer records through HubSpot Work closely with sales and marketing teams to maximise lead conversion The Person: 1+ years' experience in sales development, inside sales, or a similar role Confident making outbound calls and engaging with customers Experience using HubSpot or a similar CRM system Strong communication and relationship-building skills Organised, proactive, and target-driven Reference Number: BBBH279162 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding and training of new team members Create personal development plans and technical growth pathways for engineers Promote accountability, ownership and a positive team culture Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues Ensure tickets are prioritised correctly and worked within agreed SLAs Manage workload distribution based on skillset, capacity and business priorities Monitor ticket backlog, ticket ageing and escalation trends Ensure engineers maintain high-quality ticket updates and documentation Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies Lead technical investigations and root cause analysis activities Work with third-party vendors and partners where escalation is required Ensure critical and major incidents are managed effectively through to resolution Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function Ensure completion of scheduled maintenance visits and preventative maintenance activities Monitor patch compliance, system health checks and proactive monitoring activities Drive initiatives that reduce reactive support demand through proactive service improvements Ensure maintenance activities are documented and reported accurately Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction Review repeat incidents and implement preventative solutions Identify opportunities for automation, efficiency improvements and service optimisation Develop and maintain technical standards, procedures and knowledge base articles Work closely with Service Leadership to improve operational performance KPI & Performance Management Monitor and report on:Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service Identify trends, risks and improvement opportunities Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing Support service reviews, operational meetings and major incident reviews Assist with onboarding of new partners and technical projects Build strong relationships with internal teams, suppliers and partners Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service Support achievement of company CSAT and NPS objectives Act as an escalation point for partner concerns and service issues Drive a culture of ownership and exceptional service delivery What We're looking for: Previous experience leading technical support teams within an MSP environment Minimum 5 years' experience supporting Microsoft-based environments Strong experience across:Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills Strong communication and stakeholder management skills Experience using HaloPSA or similar PSA platforms Experience producing and interpreting service performance metrics Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.

Experience within Oracle fusion as a delivery manager Various roles available- dependent on modules SC or DV Clearance Outside IR35 Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

AI-Native Systems Engineer We are looking for an AI-Native Systems Engineer. You will combine deep systems engineering expertise with AI-native delivery practices to design, validate and deliver solutions through small, highly capable teams augmented by AI agents. Experience and skills required: - Deep understanding of distributed systems architecture. - Advanced knowledge of algorithms, data structures and computational complexity. - Understanding of operating systems, CPU architecture and compilation concepts. - Experience with cloud-scale engineering on AWS or equivalent platforms. - Strong understanding of networking, protocols and distributed computing principles. - Strong systems programming experience using languages such as Go, Rust, C/C++ or similar. - Experience designing data-intensive systems and large-scale processing platforms. - Experience operating within AI-assisted software delivery environments. - Ability to leverage AI coding agents for software development and architecture activities. - Understanding of agent orchestration patterns. - Experience validating AI-generated code, designs and documentation. - Ability to create engineering workflows optimised for AI-driven execution. The contract is for six months initially outside IR35. It will require travel to the office two days per week in either London, Birmingham or Ipswich. To be considered for the role please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

DevSecOps Engineer Must have an Active DV Clearance DevSecOps Engineer Responsibilities Develop and document reusable automation scripts and Infrastructure as Code artefacts using Ansible and Terraform. Configure, build and support CI/CD pipelines to facilitate secure build and test automation. Lead technical implementation and design activities, assessing options and making technical design decisions. Advise senior customers and engineering teams on DevSecOps technologies, tooling, automation and secure engineering practices. Work with the DevSecOps Tech Lead, Product Owners and Scrum Master to prioritise work and manage risks and dependencies. Ensure the DevSecOps implementation meets requirements and aligns with business outcomes and security needs. Mentor junior engineers and provide guidance on technical implementation decisions. Contribute to team planning and report progress to the Solution Owner. Define the support approach in collaboration with Service and Support teams. Engage with other technical teams to drive tooling adoption and manage dependencies. DevSecOps Engineer Skills and Experience Strong DevSecOps engineering and automation experience. Hands-on Build Automation experience using Ansible. Strong Infrastructure as Code experience using Terraform. Experience configuring and building CI/CD pipelines. Strong understanding of DevOps tooling, automation technologies and secure engineering processes. Experience developing reusable automation scripts and Infrastructure as Code artefacts. Experience leading technical implementation and design activities. Experience working across both Windows and Linux operating systems. Agile and sprint-based delivery experience would be advantageous. Experience mentoring engineers and providing technical guidance. Strong customer-facing communication and stakeholder management skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Junior AV Installation Engineer Birmingham & Midlands Region (with occasional overnight stays) £26,000 - £32,000 + Company Vehicle + Specialist Tools & Equipment + Manufacturer Training + Ongoing Technical Development + Career Progression Are you looking to build a long-term career within the AV industry, working alongside an experienced Lead Engineer on high-profile university and commercial installation projects while receiving hands-on training and support to develop into a fully qualified AV Installation Engineer? This is an excellent opportunity to join a growing AV integration business delivering cutting-edge audiovisual installations across teaching spaces, lecture theatres and commercial environments throughout the Midlands. You will work as part of a dedicated two-person installation team, assisting with the delivery of high-quality AV projects for a major university client and other commercial customers. You will support the installation, testing and commissioning of AV systems while developing your technical knowledge under the guidance of an experienced Lead Engineer. This role offers structured mentoring, manufacturer training and ongoing development opportunities, making it ideal for someone looking to establish themselves within the AV industry. The ideal candidate will have strong practical skills, a positive attitude and a willingness to learn. Previous experience within AV installation, structured cabling, electrical work or a similar technical environment would be highly advantageous. The Role: Assist with AV installations across education and commercial environments Support the installation, termination and testing of AV systems Work alongside a Lead Engineer on site-based projects Maintain high installation standards and safe working practices Travel throughout the Midlands with occasional overnight stays The Person: Previous AV installation, electrical or structured cabling experience preferred Positive attitude with a strong willingness to learn Good practical and problem-solving skills Comfortable working on customer sites and within live environments Full UK driving licence ECS/CSCS card and Enhanced DBS, or willingness to obtain Reference Number: BBBH277876 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IDAM Engineer We are seeking an experienced Identity & Access Management (IDAM) Engineer to provide L2/L3 support for a large-scale, highly customised Identity and Access Management environment. The successful candidate will possess extensive hands-on experience with Microsoft Identity Manager (MIM) and will be responsible for supporting, maintaining, troubleshooting, and enhancing critical identity management services across the organisation. The environment contains significant customisation, bespoke workflows, rule extensions, and integrations with multiple identity platforms, requiring an engineer capable of performing deep technical analysis and resolving complex incidents. The role will involve supporting integrations between Microsoft Identity Manager (MIM), Active Directory, This is a senior L2/L3 support role requiring strong operational experience within complex enterprise IAM environments. This role operates within secure facilities in either Inverness or Manchester and requires participation in a on call 24x7 operational shift rota. Key Responsibilities * Provide L2/L3 operational support for a highly customised Microsoft Identity Manager (MIM) environment. * Analyse, maintain, and troubleshoot complex MIM synchronisation, provisioning, and identity lifecycle management processes. * Support and maintain MIM components including: * Support integrations between MIM, Active Directory, Microsoft Entra ID, Okta, BeyondTrust, and other enterprise applications. * Perform root cause analysis for incidents, recurring issues, and service failures. * Maintain and support custom MIM rule extensions, workflows, management agents erience Identity & Access Management * Extensive hands-on experience supporting Microsoft Identity Manager (MIM) within enterprise environments. * Strong understanding of Identity and Access Management (IAM) and Identity Governance & Administration (IGA) principles. * Proven experience supporting highly customised MIM implementations. * Strong understanding of: o Joiner, Mover, Leaver (JML) processes o Identity Lifecycle Management Microsoft Identity Manager (MIM) o MIM Portal o MIM Workflows * Experience supporting custom MIM rule extensions and bespoke workflows. Identity Platforms Strong practical experience with: * Active Directory * Microsoft Entra ID * Okta * BeyondTrust Experience supporting: * Directory Synchronisation * Identity Federation Technical Skills * Strong PowerShell scripting skills. * Ability to review and troubleshoot C#/.NET code used in MIM customisations. Desirable Skills * Experience supporting Privileged Access Management (PAM) platforms. * Knowledge of BeyondTrust PAM or Endpoint Privilege Management (EPM). * Experience integrating MIM with cloud-based identity providers. Candidate Profile The ideal candidate will be a hands-on senior IDAM engineer with deep expertise in Microsoft Identity Manager and a strong understanding of enterprise identity ecosystems. They will be comfortable supporting a heavily customised environment, investigating complex identity and access issues, and working across multiple integrated technologies including Active Directory, Microsoft Entra ID, Okta, and BeyondTrust. The successful candidate will have the technical depth to operate at L2/L3 level, perform root cause analysis, support bespoke MIM customisations, and work closely with operational and engineering teams to ensure the stability, security, and integrity of critical identity services. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Service Desk Manager London - (4 days On-site, Friday WFH) £50,000 - £65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape the future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly to the Managing Director, you will be responsible for driving service excellence, developing team capability, implementing best practice processes, and ensuring the highest levels of customer satisfaction. You will lead the ongoing development of the Service Desk function, overseeing service delivery performance, SLA management, reporting, customer relationships, and continuous improvement initiatives. This role will also play a key part in the implementation and growth of a 24/7/365 support operation. The ideal candidate will have previous experience managing a service desk within an MSP environment or a proven background in customer service leadership. You will possess strong organisational skills, excellent stakeholder management abilities, and sufficient technical understanding to challenge, mentor, and develop service desk engineers while driving service improvements. Offering excellent progression opportunities and the chance to influence business-wide service delivery strategy, this is an ideal role for a driven, customer-focused leader who thrives within a fast-paced environment. The Role: Manage and develop the Service Desk team, processes, and performance Oversee SLA management, reporting, service reviews, and customer satisfaction Implement and maintain ITIL-aligned processes and best practices Drive continuous improvement, automation, and operational efficiency Lead onboarding of new clients and build strong stakeholder relationships Support the development of a 24/7/365 service operation The Person Previous Service Desk Management experience within an MSP environment, or strong customer service management background Good technical understanding of IT support environments Experience with ITIL processes and service delivery best practices Knowledge of ISO9001 and ISO27001 standards advantageous Strong leadership, communication, and stakeholder management skills Highly organised, proactive, and capable of thriving under pressure Reference Number: BBBH277133 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Electronic/Firmware Engineer Leeds - 5 days on-site £40,000 - £50,000 + 10% Pension Contribution + Holiday Are you an Electronics and Firmware Engineer looking for a varied role where you can work across the full product lifecycle, develop cutting-edge hardware and embedded systems, gain exposure to high-voltage applications, and have opportunities for international travel and specialist technical development? This is an excellent opportunity for an engineer with a background in electronics design and embedded firmware development to join a specialist engineering business working on bespoke technical solutions. The position offers a broad range of responsibilities, from concept and design through to testing, commissioning, and ongoing product support. In this role, you will be involved in electrical and electronic design, including circuit design, component selection, schematic capture, and PCB layout. You will also develop embedded firmware for microcontroller-based systems and support assembly, testing, fault finding, and commissioning activities. The ideal candidate will have experience in both analogue and digital electronics, embedded C programming, and the use of electronic test equipment. You will be a self-motivated individual who enjoys working independently while contributing effectively within a small engineering team. In return, you will join a growing engineering environment where you can continue developing your technical expertise, gain experience in specialist high-voltage applications, and work on innovative engineering projects with customers worldwide. The Role: Electronic hardware design including schematics, PCB layout, and component selection Embedded firmware development for microcontroller-based systems Creation of wiring diagrams, BoMs, and technical documentation Testing, fault finding, repair, and product support Support for onsite commissioning and customer installations International travel to customer and company sites with potential offshore work The Person: Experience in analogue and digital circuit design Embedded C programming experience with low-level hardware knowledge Familiar with oscilloscopes, signal generators, loads, and other test equipment Hands-on prototyping skills including soldering and wiring Strong communication skills with the ability to work independently and within a team Degree-qualified with industry experience, or significant equivalent practical experience Reference Number: BBBH278751 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Principal Electronics Engineer (DSP) Macclesfield (4 Days On-Site, Friday WFH) £55,000 - £65,000 + Bonus + 8% Employer Pension Contribution + Flexible Working Are you a Senior/Principal Electronics Engineer with a strong background in hardware and firmware development, looking to join a specialist engineering business where you can play a key role in the design of cutting-edge technology? This is an excellent opportunity to join a highly technical engineering team, taking ownership of the design and development of new electronic hardware and embedded firmware solutions while supporting and enhancing existing product lines. Working on advanced sensing and signal processing technologies, you will be involved throughout the full product development lifecycle, from concept and design through to testing, validation and ongoing maintenance. This position is ideal for an engineer who enjoys solving complex technical challenges and working across both analogue and digital electronics. The successful candidate will possess strong hardware design expertise, embedded C programming skills and extensive experience with digital signal processing techniques (DSP). Any experience with optoelectronics, ARM microcontrollers, FreeRTOS or advanced PCB layout techniques would be highly advantageous. Offering a strong benefits package and a collaborative engineering environment, this is a fantastic opportunity for an ambitious electronics engineer seeking a senior technical position with genuine career development. The Role: Design and development of new hardware and firmware solutions Maintenance, enhancement and support of existing electronic products Digital and analogue circuit design Signal acquisition, A/D conversion and digital signal processing PCB design and layout across new product developments The Person: Strong background in digital and analogue electronics design Experience with signal acquisition, DSP, filter design and FFT Embedded C programming experience PCB layout and hardware development expertise Knowledge of ARM/STM32, FreeRTOS, optics/optoelectronics or HDI PCB techniques advantageous Reference Number: BBBH278541 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.