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Lead AI Engineer - AI Adoption & Governance - Remote Working Must have an Active SC Clearance This is a technical influence role rather than a conventional people-management position, requiring strong stakeholder engagement across portfolios, suppliers and technology providers. Lead AI Engineer - AI Adoption & Governance Responsibilities Lead horizon scanning across the AI tooling landscape and translate emerging capabilities into practical opportunities. Build and run agentic AI workflows and evaluate models, tools and engineering approaches. Establish AI engineering standards, guardrails and reusable adoption patterns across the SDLC. Embed with delivery teams to prove AI approaches within real production codebases. Run structured proofs of value with clear hypotheses, baselines, success criteria and benefit measurement. Build practitioner communities through coaching, targeted training, knowledge sharing and champions networks. Engage suppliers and technology providers to identify reusable approaches and reduce fragmented adoption. Resolve recurring adoption blockers across governance, tooling, data, security and commercial routes. Advise where AI adoption should be constrained, paused or stopped due to security, quality or maintainability risks. Lead AI Engineer - AI Adoption & Governance Skills and Experience Strong hands-on agentic AI engineering experience, including agent workflows, model selection, prompt engineering and harness engineering. Experience with agent-tool integration, reusable skills and instructions, and MCP server development. Experience with AI coding and agent tooling such as Claude Code, GitHub Copilot, Codex or Kiro. Strong knowledge of applying AI across the SDLC, including test generation, code review, documentation, legacy comprehension and modernisation. Experience defining AI standards, guardrails or engineering practices adopted across multiple teams. Proven ability to influence across organisational boundaries without formal authority. Experience engaging suppliers and technology providers. Experience delivering coaching, targeted training or practitioner communities. Software engineering experience within large-scale production environments would be advantageous. AWS Bedrock, Azure OpenAI, AI/MCP Gateways, model routing, authentication and cost optimisation experience would be beneficial. Knowledge of AI evaluation techniques including eval harnesses, regression testing and LLM-as-judge would be advantageous. Awareness of Secure by Design, DPIA and DPA requirements would be beneficial. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Shape the future of space and satellite communications with CGI. As a Project Manager, you'll lead high-impact projects across our Space business, helping deliver the ground segment capabilities behind advanced satellite missions while exploring emerging technologies including AI, 5G/6G and next-generation communications. Working with ESA, satellite operators, technology partners and multidisciplinary CGI teams, you'll take ownership from early ideas through successful delivery, turning ambitious concepts into measurable outcomes. You'll have the freedom to bring fresh thinking to complex challenges, build strong client relationships and identify opportunities for future growth, backed by a collaborative community of experts committed to helping you develop your career and make a lasting impact. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in either Reading or Leatherhead.

Job title: Junior Technical Architect Location: London - Hybrid Contract Length: 12 months Sector: Public Sector The Role We are looking for a Junior Technical Architect to join a major Public Sector programme on a 12-month contract. You will work closely with architects, developers and multidisciplinary technical teams to analyse technical challenges, develop appropriate solutions and support architectural decision-making throughout the delivery lifecycle. The role will involve contributing to technical designs, architectural representations, strategy, roadmaps, governance and assurance. You will develop an understanding of the wider organisational strategy and how your architectural work supports delivery teams in enabling change. Key Responsibilities * Work closely with developers, architects and other technical professionals when designing appropriate technical solutions. * Undertake structured analysis of technical issues and translate findings into appropriate technical designs and solutions. * Gather relevant information to inform architectural decisions and clearly explain the reasoning behind design choices. * Contribute to design discussions and support architectural decision-making within multidisciplinary teams. * Identify opportunities to reuse existing components, technologies and established architectural patterns. * Understand the work of others within the team and contribute positively to team dynamics, collaboration and feedback. * Develop an understanding of the overall organisational strategy and how architectural work supports its delivery. * Identify relevant information that can inform architectural work, including strategies, roadmaps, policies, standards, patterns and emerging technical trends. * Understand how architectural work supports delivery teams and enables organisational and technology change. * Create and use appropriate architecture representations for defined audiences, including both technical and non-technical stakeholders. * Gather, structure and explain information to be incorporated into architecture representations and technical documentation. * Communicate architectural decisions, designs and their rationale clearly to relevant stakeholders. * Align technical designs with the work being undertaken by other architects, developers and technical professionals. * Track emerging technologies, architectural patterns, strategies and roadmaps to identify potential opportunities and risks. * Produce technical designs with appropriately managed levels of risk, impact and complexity. * Provide guidance and support to delivery teams using technical designs throughout the delivery lifecycle. * Adapt technical designs where required as delivery progresses. * Apply appropriate architectural principles, standards, patterns, policies and constraints to technical designs. * Support the development and implementation of technical strategies, visions and roadmaps aligned with organisational objectives. * Understand how organisational objectives influence the design and development of technical strategy. * Explain the purpose and application of strategy, standards, patterns, policies, roadmaps, vision and mission statements within an architectural environment. * Challenge requirements and assumptions constructively where appropriate and identify opportunities to improve technical solutions. * Identify and address relevant architectural risks, including business, data, technology and security considerations. * Understand and engage with architectural governance and assurance processes relevant to your work. Key Experience & Skills * Experience contributing to technical architecture, solution design or technical design within a technology environment. * Experience working closely with developers, engineers, architects and other technical professionals. * Understanding of architectural principles, standards, patterns and technical design practices. * Ability to analyse technical requirements and translate them into appropriate technical designs or solutions. * Ability to gather and assess information to support architectural decisions. * Understanding of how technical architecture supports wider organisational strategy and enables change. * Awareness of strategies, roadmaps, policies, standards and technical trends and how they influence architectural work. * Ability to create and communicate architecture representations and technical-design documentation for both technical and non-technical audiences. * Ability to explain the reasoning behind architectural design decisions. * Understanding of architectural risk, governance and assurance. * Understanding of technology strategy, roadmaps and the technology delivery lifecycle. * Awareness of how organisational objectives link to technology and architecture strategy. * Understanding of the purpose and application of architectural strategies, standards, patterns, policies, roadmaps, vision and mission statements. * Strong communication and collaboration skills, with an understanding of team dynamics and the importance of constructive feedback. * Ability to work effectively within multidisciplinary delivery teams. * Ability to challenge requirements and assumptions constructively and contribute to architectural decision-making. This is an excellent opportunity for a developing Technical Architect to gain experience within a complex Public Sector environment, working closely with experienced architects, developers and technical delivery teams while developing their capability across technical design, strategy, governance and architectural decision-making. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job title: Front End Developer (Vue.js / React) Contract: 12 months Location: London - Hybrid Start Date: ASAP IR35: Inside IR35 Sector: Public Sector We are currently recruiting for an experienced Front End Developer to support a major Public Sector digital programme based in London. The successful candidate will work closely with multidisciplinary teams to design, develop and improve accessible, user-centred digital services. The role requires strong frontend engineering experience, excellent knowledge of modern web-development standards and a particular focus on Vue.js and/or React, accessibility and collaborative Agile delivery. Key Responsibilities * Work closely with designers, researchers, developers and other disciplines to develop designs and working prototypes based on user needs. * Develop frontend software components that form part of wider digital products and services. * Build modern, maintainable user interfaces using Vue.js and/or React. * Write clean, well-tested and maintainable code that follows modern web standards. * Build user interfaces in accordance with predefined design and development standards. * Apply modern frontend-development standards and support other engineers in adopting them. * Champion accessibility throughout the development lifecycle. * Provide design and technical feedback to reduce the risk of accessibility issues. * Recommend appropriate tools and approaches for accessibility testing. * Work collaboratively across multidisciplinary teams and build strong working relationships. * Coach, mentor and support junior developers. * Participate in Agile delivery and help identify and address issues through team health checks and continuous improvement. * Manage stakeholder expectations and communicate effectively across technical and non-technical audiences. * Adapt communication and feedback depending on the audience and situation. * Facilitate or moderate difficult technical or stakeholder discussions where required. * Identify issues within team dynamics and work proactively with colleagues to resolve them. * Understand the wider impact of technical and design decisions. * Make informed decisions across different levels of risk and complexity. * Help resolve technical disagreements between engineering teams and wider stakeholders. * Contribute to frontend engineering strategy, standards, policies and ways of working. Essential Skills & Experience * Strong commercial experience as a Front End Developer / Front End Engineer / Software Developer. * Strong hands-on experience with Vue.js and/or React. * Strong understanding of modern frontend-development principles and web standards. * Experience developing reusable, maintainable frontend components. * Strong knowledge of accessibility and accessible web development. * Experience applying accessibility standards throughout design and development. * Experience testing frontend applications and user interfaces. * Strong understanding of user-centred design and developing services around user needs. * Experience working within multidisciplinary Agile teams. * Strong communication and stakeholder-management skills. * Experience working collaboratively with designers, researchers, developers and other technical disciplines. * Ability to coach and mentor less experienced developers. * Strong problem-solving and decision-making capability. * Experience contributing to technical standards and engineering best practice. Desirable Skills & Experience * Previous experience delivering digital services within the Public Sector. * Experience working on large-scale or high-profile digital transformation programmes. * Experience supporting accessibility assessments and remediation. * Experience contributing to frontend-development strategy, standards or engineering policies. * Experience facilitating technical discussions across multiple teams and stakeholder groups. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job title: Full Stack Developer - Azure Cloud Contract: 12 months Location: London - Hybrid Start Date: ASAP IR35: Inside IR35 Sector: Public Sector We are currently recruiting for an experienced Full Stack Developer to support a major Public Sector technology programme based in London. The successful candidate will work across the full application-development lifecycle, designing and delivering modern cloud-native solutions using Azure, Vue.js, C#/.NET and modern frontend technologies. Key Responsibilities * Design, develop and maintain scalable full-stack applications within Microsoft Azure. * Develop cloud-native solutions using Azure Functions, App Services, Key Vault and Azure Monitor. * Design and build enterprise backend services using C# and .NET 10. * Develop and integrate secure, scalable REST APIs. * Build modern frontend applications using Vue.js, TypeScript and JavaScript. * Integrate frontend applications with backend APIs and cloud services. * Apply cloud-native design principles across application architecture and development. * Support application monitoring, troubleshooting and performance optimisation. * Use AI development agents and tooling as part of the day-to-day software-development workflow. * Work closely with architects, engineers, product teams and other stakeholders throughout the development lifecycle. * Develop solutions that support complex healthcare workflows and interoperability requirements. * Ensure software is delivered in accordance with relevant regulatory, security and quality standards. Essential Skills & Experience * Strong commercial experience as a Full Stack Developer / Application Developer. * Strong hands-on Microsoft Azure experience, including: o Azure Functions o Azure App Services o Azure Key Vault o Azure Monitor o Cloud-native application design * Strong development experience with C# and .NET 10. * Strong experience designing and developing REST APIs. * Enterprise backend engineering experience. * Strong frontend development experience using Vue.js. * Frontend development experience using TypeScript and/or JavaScript. * Experience developing modern, accessible user interfaces and reusable frontend components. * Confident and experienced use of AI development agents and tools within the software-development lifecycle. * Strong understanding of healthcare workflows and interoperability patterns. * Experience delivering software within complex or regulated environments. Desirable Skills & Experience * Experience within regulated healthcare or medical-device software environments. * Knowledge of standards including: o ISO 13485 o ISO 14971 o IEC 62304 * Experience integrating with healthcare APIs and interoperability services. * Experience delivering applications within large-scale Public Sector environments. * Strong understanding of security, monitoring and operational support within Azure. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Enterprise Solution Lead/Architect Location: UK wide and travel to our London office once a week so ideally candidates who are located that can travel to London within 2 hours. At CGI, you'll help shape the future of Banking & Financial Services by connecting ambitious business strategies with technology that delivers measurable results. As an Enterprise Solution Lead, you'll work with senior clients and CGI teams to shape major transformation programmes, develop high-value solutions and provide the architectural leadership that turns strategy into successful delivery. You'll have the ownership to influence our growth, the freedom to bring fresh thinking to complex industry challenges, and the backing of a collaborative community with deep banking and technology expertise. This is an opportunity to strengthen our architecture capability, help clients modernise and innovate, and make a lasting impact on CGI's Banking & Financial Services business. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

Job Title: Senior Infrastructure Engineer Location: Liverpool City Centre HQ Salary: £50,000-£58,000 per annum depending on experience Job Type: Permanent, Full Time Here at Acorn we are looking for a passionate Senior Infrastructure Engineer to join us in Hands-on multi-disciplined technical support role within the IT infrastructure support and 3rd line escalation team. Within this team you will be supporting the Infrastructure Support Manager in driving delivery of robust, performant, resilient and recoverable infrastructure and systems, a mixture of on-premises and Azure. You will be supporting the technical development of the internal infrastructure team, maintaining infrastructure best practice and standards as well as ensuring all platforms are secure and meet all legislative compliance requirements. What you will be doing: You will be in a hands-on technical lead role within the infrastructure team, supporting the promotion of technical excellence and quality across the team and leading knowledge transfer. Use your expertise of classic infrastructure disciplines, technologies & best practices to drive the deployment and management of the on-premises infrastructure, ensuring all infrastructure assets and interfaces have appropriate monitors, alerts, backups and recovery plans in place. Although this role does not directly manage the Azure platform, it is expected that this role will manage aspects with the platform, requiring knowledge and close collaboration with the cloud platform team Use your experience to help the delivery of best-of-breed 3rd line support function, ensuring tickets and issues raised are managed efficiently and to expected quality, within SLA. Be continually aware of enhancements available within current deployed infrastructure solutions as well as any shifts in technology & enhancements benefitting the business. Work cross functionally with our Project, Development, Cloud Platform, and SecOps teams for new deployments, providing continual management and maintenance. Supporting the development of disaster recovery plans and maintaining operational resilience within the infrastructure remit. Lead technical evaluation of products within the infrastructure domain, participating in the deployment & implementation of the infrastructure technologies. Contribute to the technical design of best of breed infrastructure solutions, exploiting industry best practice. Work with the SecOps engineers to remediate any vulnerabilities identified within remit. About You: Critical Competencies: Minimum 4 years' Infrastructure experience, with minimum of 1yrs in a similar senior capacity or performing senior duties within a team of engineers with a support background. Excellent Active Directory and associated services skills Experience with broad variety of classic infrastructure disciplines & technologies; Network, Windows Server, Storage, Virtualisation, Security and Mail and associated services and functions Experience of team supervision, or mentoring would be an advantage. High level of knowledge with Office 365 suite of applications, security, and tools Excellent Microsoft Exchange skills, ideally in Hybrid solution Previous experience in designing and leading implementation of infrastructure solutions. Experience using infrastructure auto-deployment and scripting techniques; PowerShell, Ansible Experience of the development of design and documenting technical solutions Proactive and logical approach to fault identification, troubleshooting and problem solving. Working knowledge of ITIL What we are looking for: Network technologies; All LAN/WAN components, routing and protocols Windows Server and storage architecture solutions MS Exchange and messaging techniques and troubleshooting, ideally in hybrid setup An understanding of cloud computing platforms, principals, and services PowerShell or similar Scripting solutions Zero-trust solutions, VPN, SSO setup, PIM and MFA solutions Perimeter and Endpoint Security solutions, SWEG, Web Access, Anti-Malware config Microsoft Windows Server OS, updating, upgrading, Linux experience an advantage Backup & Recovery design and testing Mitigating infrastructure and operating system security vulnerabilities MS Office 365 platform support; SharePoint, OneDrive, Teams, Intune management Working within a ticket management system with SLA and KPI adherence Any certification or working experience supporting or implementing several of the infrastructure technologies listed below would be an advantage. Linux Server configuration and support MS SQL server and support Deploying and supporting cloud infrastructure, any platform an advantage Web application development techniques and tools, XML, .Net framework, and development lifecycle, to provide adequate support to the developer teams Jira helpdesk and confluence Terraform IaC deployments Remote Desktop RDS/AVD/VDI environments Supporting and securing Macbook devices IP Telephony design, implementation and/or support Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; IT Manager, Senior IT Engineer, Network Manager, Senior Infrastructure Manager, IT System Manager, Senior System Engineer, may also be considered for this role.

Job Title: Cloud Infrastructure Architect Location: Liverpool City Centre on a Hybrid working basis Salary: £65,000 - £75,000 per annum, Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday 9.00am - 5.30pm Acorn Insurance are looking for a passionate Cloud Infrastructure Architect who will be responsible for designing, implementing, and optimising secure, scalable, and highly available cloud platforms. This role provides technical leadership across cloud strategy, architecture governance, infrastructure modernisation, and operational excellence. The architect partners closely with engineering, security, operations, and business teams to ensure the cloud environment supports organisational goals and meets enterprise standards. Key Role Responsibilities: Develop end-to-end cloud architectures that support enterprise workloads, including compute, storage, networking, identity, and automation. Develop a close working relationship with Head of Platform Engineering (HoPE) to ensure robust design and delivery across our cloud platforms Create reference architectures, design patterns, and technical standards for cloud environments. Design hybrid and multi-cloud strategies leveraging platforms such as Azure, AWS, and GCP. Evaluate new cloud services, tools, and technologies to guide technical direction. Lead the design and implementation of core cloud infrastructure components: virtual networks, identity and access, monitoring, encryption, resilience, and backup strategies. Define infrastructure-as-code (IaC) patterns using tools such as Terraform, Bicep, or ARM. Support migration of workloads from on-premise to cloud platforms following best-practice frameworks Ensure cloud designs adhere to security standards, regulatory requirements, and architectural governance. Implement Zero Trust principles, network segmentation, encryption, key management, and secure access control models. Partner with Security Operations and SOC teams to ensure monitoring, logging, and incident response capabilities are embedded Develop automation and service optimisation strategies to improve performance, cost efficiency, and availability. Conduct capacity planning, resilience engineering, disaster recovery design, and performance tuning. Act as a subject-matter expert and trusted advisor for cloud strategy and infrastructure initiatives. Mentor engineers and contribute to capability uplift across cloud, DevOps, and infrastructure teams. Communicate technical concepts clearly to executives, project managers, and non-technical stakeholders. About you: Critical Competencies: A strong hands-on technical background with 3+ years across several disciplines; networking, infrastructure, cloud platform and system administration Extensive experience designing and supporting cloud infrastructure on Azure, AWS, or GCP Strong understanding of networking (VNETs/VPCs, routing, DNS, load balancing, firewalls). Deep knowledge of infrastructure-as-code and automation tooling. Experience with container platforms (AKS, EKS, GKE, Kubernetes) and serverless architectures. Strong background in identity and access management (Azure AD, IAM, RBAC). Proven experience building scalable, resilient, and secure cloud architectures. Solid understanding of cloud cost optimisation and FinOps principles Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. Benefits: A maximum of 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cloud Infrastructure Administrator, IT Architect, Systems Developer, Software Architect may also be considered for this role.

Infrastructure Architect - VCP Must have an Active DV Clearance You will work closely with senior customer stakeholders, technical teams, security specialists, service architects, and third-party suppliers throughout the full delivery lifecycle. The position is ideal for an experienced Infrastructure Architect with strong customer-facing skills and a proven track record delivering secure enterprise infrastructure solutions. Infrastructure Architect Responsibilities Design and deliver secure, highly resilient infrastructure architectures. Own the technical delivery of infrastructure proposals from design through to implementation. Work closely with customers to define infrastructure requirements and technical solutions. Ensure architectural solutions align with customer strategy and business objectives. Collaborate with security, service, engineering, and project delivery teams. Manage technical change requests and third-party supplier activities. Support successful project delivery, service transition, and operational readiness. Promote Agile delivery practices and contribute to continuous improvement across the architecture function. Infrastructure Architect Skills and Experience Experience within VCP is essential Extensive experience designing and implementing secure, large-scale enterprise infrastructure solutions. Strong customer-facing experience with the ability to influence senior stakeholders and executive leadership. Experience defining infrastructure requirements directly with customers. Proven track record delivering production infrastructure implementations through to successful service transition. Experience designing infrastructure solutions that comply with security standards and best practice. Strong understanding of Agile delivery methodologies. Excellent knowledge of Microsoft Windows enterprise administration, including GPO, Registry, WMI, PowerShell, Windows Update, patch management, and Windows Installer technologies. Excellent communication, stakeholder management, and technical leadership skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: IT Support Engineer - Third Line Location: Manchester Salary: £40,000 - £50,000 per annum DOE Job Type: Full Time, Permanent At Netteam tX, we recognize and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: You will provide senior third Line technical support across Netteam's managed client base, acting as the technical escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service resilience. You will maintain clear technical documentation and provide knowledge transfer to enable resolution at the lowest appropriate support tier. Responsibilities: Own complex First Line and Second Line escalations in the PSA system, with complete technical evidence, time entries, dependencies and next actions Lead advanced diagnosis and resolution across infrastructure, Microsoft cloud, networking, security, backup/DR and telephony, prioritised to SLA and customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet agreed escalation standards Deliver permanent remediation through configuration change, scripting, automation, upgrades and vendor engagement, following Netteam change and security controls Maintain accurate IT Glue documentation and create technical knowledge, RCA and Known Error content to support effective shift-left Provide senior technical support during Major Incidents, including diagnosis, recovery validation and Post Incident Review / RCA activity Identify recurring demand, technical debt, security weaknesses and resilience risks, and propose improvements that reduce repeat incidents Work with AI & Automation to automate repeatable technical fixes and manual activity where appropriate Lead vendor and third-party technical engagement on complex issues while retaining ownership through to resolution Plan and prioritise BAU escalations, Problems, scheduled engineering activity and proactive service improvement Provide out-of-hours support to our clients on a rota basis, including critical technical escalation and clear handover Maintain Information Security, ISMS, data protection and change-control requirements and escalate material technical or security risk About you: Experience: Ability to work independently, take technical ownership and drive complex issues through to resolution IT related degree or relevant industry qualifications are highly desirable Demonstrable experience in senior second Line, third Line, infrastructure or MSP support, owning complex technical escalations Strong structured troubleshooting skills, including log analysis, evidence-based diagnosis and root-cause thinking Experience with Autotask, Datto RMM and IT Glue, including monitoring, scripting, time recording and technical documentation Experience of Problem Management, Root Cause Analysis, Known Error / knowledge creation and remediation validation Experience supporting Major Incidents and vendor or third-party technical escalations Detailed experience of Microsoft Windows Server/Desktop environments, Active Directory, Group Policy, DNS and DHCP Detailed experience with Microsoft 365, Azure and related technologiesExchange Online Microsoft Entra ID / Azure Active Directory and hybrid identity Conditional Access / MFA Microsoft Intune / Mobile Device Management Microsoft Defender, Information Protection / DLP Detailed experience with Backup/DRaaS technologies, Azure IaaS and restoration / recovery processes Strong networking knowledge including TCP/IP, DNS, DHCP, firewalls, routing/switching and monitoring Knowledge of S2S/P2S VPN, VLAN, LACP, NAT/PAT/ACLs, SSL Certificates, WatchGuard, Voice/3CX and email security is desirable Current and valid UK driving licence is desirable; PowerShell or equivalent scripting capability would be advantageous Experience of working within an MSP and/or Hospitality environment is advantageous but not essential Personal Attributes: Friendly, professional and credible with technical and non-technical clients Technically curious and proactive, with a strong drive to research unfamiliar technologies and improve solutions Strong written and verbal communication skills with the ability to explain complex technical issues clearly Recognizes the importance of frequent and clear communication during incidents, escalations and dependency-driven work Analytical and evidence-led, focused on identifying underlying causes rather than repeatedly treating symptoms Actively shares knowledge and supports First and Second Line development without creating technical silos Disciplined, with the ability to prioritise and execute technical tasks effectively under pressure Accountable and outcome-focused, taking ownership through to validated resolution Note: This description is not intended to establish a total definition of the job but an outline of the duties. In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Infrastructure Engineer, Windows Server Infrastructure Engineer, Server Support Technician, ICT Systems Engineer, 3rd Line Support, Field Support Technician, Technical Support Engineer, 3 Line Support Engineer may also be considered for this role.