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Role Description: "Key Responsibilities - Design, deploy, and operate Splunk Enterprise and ITSI for hybrid Kubernetes/OpenShift environments. - Onboard data at scale (HEC, Universal Forwarder/Deployment Server), align to CIM, and enforce RBAC, retention, and cost guardrails. - Build ITSI service decompositions, KPIs/multi-KPI thresholds, NEAP policies, glass tables, deep dives, and service health scoring. - Create OpenShift-focused exec/ops views: cluster health (API/etcd), node readiness/pressure, pod restart hotspots, network/storage errors, capacity and quota/bursting visibility. - Tune search and platform performance: workload rules, concurrency, DMA, summary indexing, and scheduling hygiene. - Implement alerting, enrichment, routing to ITSM/ChatOps, suppression windows, maintenance schedules, and runbook automation. - Govern ingest and security: allow/deny lists, PII handling, TLS, token governance, index/role mapping, and data quality SLAs. - Integrate upstream sources and pipelines: OpenTelemetry, Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka, CMDB/ITSM enrichments, AIOps/ML anomaly detection. Required Skills: - Splunk Enterprise: SPL mastery, CIM alignment, KV/lookups/macros, saved searches, index/retention/RBAC design, search performance tuning. - Splunk ITSI: Service trees, KPIs, adaptive/time-based thresholds, NEAP tuning, glass tables, deep dives, Service Analyzer configuration. - OpenShift/Kubernetes observability: Cluster/control-plane metrics, kube events/logs, workload/node/network/storage correlation, capacity and noisy-neighbor detection. - Data pipelines & collectors: OpenTelemetry (OTLP), Prometheus scraping, Fluentd/Fluent Bit/Vector, Kafka (TLS), HEC/UF/DS onboarding. - Reliability & SLOs: Golden signals, rollout/rollback health checks, SLO/KPI mapping to namespaces/apps, executive and ops dashboards. - Performance & cost optimization: Workload rules, DMA, summary indexing, schedule optimization, license/cost guardrails. - Security & compliance: TLS/mTLS, token and cert hygiene, PII controls, auditability, role/index mappings. - Automation & integrations: ITSM/ChatOps routing, runbooks, CMDB enrichment, webhook/AIOps integrations." LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.