Find your next tech and IT Job or contract Operations Technician

The Operations Technician is among the most important positions in a company. It is a key role responsible for the overall management of the company's operations (IT). They handle the monitoring and maintenance of physical and logical IT equipment in the company's production department while adhering to specific schedules and quality standards.

The daily rate for a freelance operations technician is 296 euros. The salary of an operations technician is, on average, £35K per year.

The Operations Technician is a manager within the company with extensive knowledge of the company's different operating systems such as Unix, AS400, or Windows... Indeed, this expert, as a technician, must perfectly master these systems to effectively manage the company's IS. They are also responsible for monitoring the company's IT equipment. They must therefore also have good knowledge of various IT installations such as cabling, peripherals, connectivity... But that's not all, they must also master various supervision tools like Centreon, Nagios... which will allow them to monitor work in general.

As an expert and technician, the Operations Technician, also called Operations Agent, has several missions to ensure within the company. Here are the main ones... • Ensure the installation of IT equipment (peripherals, cabling, servers...) • Handle the implementation of operations processing • Verify that all software used is up to date (monitor proper update execution) • Ensure company data backup (IT) • Diagnose various incidents • Supervise server operations (sometimes also an application) • Take charge of cleaning and changes of the company's IT equipment

An Operations Technician must have the required skills to perform their duties. Below are some skills that a candidate profile must possess for the position of Operations Agent. • They must have the technical skills to carry out their missions within the company. • They must also adapt to constant technological changes. • They must also be open and attentive to their customers as well as users. • They must have in-depth knowledge of the equipment used. • They must know the procedures, standards and operating norms.

Beyond the various technical skills as mentioned above, the Operations Technician must also have certain qualities. Below are some of these... • Good interpersonal skills (for better communication) • Good listening skills (to effectively respond to users' needs) • Have analytical thinking (to solve potential problems)