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IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years hands-on expertise of working within IT Support and Infrastructure. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. The salary for this position with be circa £45K - £55K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.

Technical Project Manager – Bank – Central of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team’s capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in Mayfair London. The salary for this position will be circa £60K - £75K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Director of IT Engineering Role Expectations The Director of Engineering (DOE) possesses a range of management, technology, and engineering experiences serving as the leader of our engineering department. The DOE is responsible for developing the technological vision for the Company in partnership with other executives; establishing the executive direction related to the technological interests of the Company, how technology is utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help support technology investments that enable the Company to meet its vision. The DOE is both a strategist and a technologist able to provide high-level strategy guidance to staff, partners, and vendors as well as provide mentorship and instruction to our delivery teams in all aspects of technology implementation. Responsibilities Executive Leadership ● Strategize with CIO and major stakeholders to align the goals of the engineering team with the goals of the Company. ● Provide sound technical leadership in all aspects of the Company business operations ● Advocate and communicate technology and engineering capabilities internally and externally and actively support the company’s business and growth efforts by being the technical subject matter expert ● Establish and nurture relationships with The Company staff, partners, and vendors to demonstrate the Company’s engineering capabilities and help them be more effective and efficient through leveraging technology and engineering ● Provide technical thought leadership for the business, internally among staff and externally across partners and vendors ● Develop the company’s strategy for how technology and engineering will be used and ensure that the technological resources meet the company's short and long-term vision Technical Leadership and Team Management ● Lead and empower The Company’s engineering team to develop strategies for the execution of our work and oversee that those strategies are thoughtfully executed and aligned with The Company’s long-term business strategy and vision ● Serve the go-to person for the escalation of issues affecting engineering and technology teams (and help them navigate solutions) ● Continuously evaluate and improve engineering processes, tools, and methodologies to enhance efficiency and productivity ● Maintain relevance and up-to-date knowledge on modern technologies and practices to effectively deliver digital services in the art / gallery / museum / auction space ● Triage and problem-solve engineering and technology issues and assist teams in resolution and successfully lead teams to develop risk mitigation and incident management plans ● Audit The Company’s technology usage and ensure technologies are used efficiently and securely ● Develop and implement strategies to mitigate the impact of engineering talent turnover on business continuity and maintain engineering capability resiliency ● Identify, attract, recruit, hire, and on-board experienced and value-aligned engineering personnel ● Mentor, coach, and support teams in the delivery of digital products and services Product Planning and Development ● Work with business and product management to develop and maintain a roadmap and budget for the execution of investments in the technology space in support of The Company’s vision and mission ● Develop and maintain a standardized and efficient SDLC process, including methodologies, best practices, and tools, to ensure consistency and quality throughout the development process ● In collaboration with business and product management, oversee prioritization, project planning, execution, and delivery, ensuring that projects are completed on time, within scope, and within budget ● Collaborate with other stakeholders, including vendors, partners, designers, engineers, contractors, testers, and product managers, to ensure seamless project execution Qualifications ● Proven experience as a Director of Engineering or similar leadership role ● Experience in leading and overseeing development in all aspects of the SDLC using Agile/RAD methodologies ● Experience in designing and scaling out in-house customer relationship management, asset management, and business intelligence (and tangential ERP processes) software(s) ● Strong technical expertise in leading web applications projects built with Python (Django) and Javascript (React), deployed to cloud infrastructure (AWS) ● Exceptional leadership and team-building skills, particularly hiring/managing a remote, cross-functional (including UX designers, product managers, testers), global team ● Excellent project management and organizational skills ● Effective communication and interpersonal skills ● Strong problem-solving and decision-making abilities You will have at least 10 to 20 years expertise at this level. The position will be based in Central New York. The salary will be circa $200K - $250K. Do send your CV to us for this exciting new position and include your salary in USD along with your notice period and residential status.

IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.

Database Engineer with SQL Server SSIS, SSRS and C# .net asp.net Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS – SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language with SSIS SSRS and SSAS Data warehouse design concepts, (Inmon or Kimball) Any experience of developing with C# .net and asp.net would be very useful Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Information Security Manager Role Description This is a full-time role as an Information Security Manager for Bank in Central London. The Information Security Manager will be responsible for day-to-day tasks related to information security management, including implementing and maintaining Information Security Management Systems (ISMS), ensuring cybersecurity and network security, and protecting sensitive information. This is a hybrid role, based in London with the flexibility for some remote work. Qualifications Information Security Management, ISMS, and Cybersecurity skills Network Security and Information Security knowledge Experience in implementing and maintaining ISMS Proficient in identifying and addressing information security vulnerabilities Strong analytical and problem-solving skills Excellent communication and interpersonal skills Certifications such as CISSP, CISM, or equivalent are preferred Bachelor's degree in Information Security, Computer Science, or related field Information Security Manager role (permanent) reporting into Head of IT (CIO | CISO) Need an individual with a strong hands on network and security background Cisco networking Cisco firewalls (Firepower / Threat Detection) Palo Alto firewalls SIEM experience (Logarithm desirable) Web proxy (Forcepoint desirable) Governance skills Policy writing / reviewing Reporting KPI monitoring Certifications like CCNP / CISM would be desirable but strong experience is preferable. The Client is based in Central London and the position is hybrid - 3 days in the office every week. Salary circa £60K - £75K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Senior IT Purchasing Administrative Officer Summary Profile: One of key roles within the Digital Transformation (DX) Department is to manage appropriate payment and asset management of purchased IT equipment and services. The post holder will be responsible for reviewing and streamlining administrative procedures within the department as well as continuing to provide administrative support alongside others member of the administration function. Key Responsibilities: To carry out an extensive review of the current administrative procedures within the DX Department and implement appropriate changes, with management approval to internal accounting and procurement process/operation; Responsible for dealing with administrative issues/queries as they arise in a timely manner; Any other task as may be requested by the General Manager in order to meet the operational needs of the business. Organise and attend meetings with vendors - contract meetings with suppliers, assist management providing product details and prices. Research and investigate new office equipment and negotiate contracts (Vodafone, Canon, Dell, Sansan etc.) Purchase, manage and dispose company IT equipment. Place order for IT equipment, allocate devices to users and control/maintain stock, and dispose IT equipment along with appropriate processes. Process payments to vendors. Submit monthly/quarterly cost allocation for mobile device usage/IT services/quarterly expense from Head Office in Tokyo. Organise and assist business trip related such as logistics for visitors and expense claim support, and interdepartmental meetings and training, such as the annual meeting for European IT PIC’s and MS office training for EMEA users. Supervise company mobile phone rollout, lead device related project and have involvement in other projects such as PC rollout. Act as the point of contact in the EMEA for IT device contracts and answer/fix any queries or problems as they arise. Implement and deploy new devices and systems by closely liaising with Head office as well as assisting the team in various Robotic Process Automation projects. Activate, deactivate and change price plan of users’ mobile number. Develop and maintain database Relationships: Frequent communication with vendors Frequent communication with IT representatives in overseas offices. Frequent internal organisation communication Frequent reporting and communication with General Manager/Deputy General Manager in DX Department Cooperate and communicate with DX Department administrative team members Skills/Knowledge: Good basic verbal and written communication skills in English; IT skills – Word, Excel, Powerpoint; Team player with a proactive approach to work; Excellent organisation, time management and prioritisations skills; Expense accounting management knowledge; Basic accounting knowledge. Experience: Solid administrative experience, preferably gained within an IT department; Experience of managing invoice processing. This is hybrid position at the Clients office in St Pauls London. The salary for this role will be in the range £35K - £40K. Please do send your CV in Word format along with your CV in Word format along with your salary.

Data Engineer with C# Dot Net asp.net with SQL Server SSIS SSRS Our Client is a bank based in Central London who are looking to recruit at least 7 years plus experience as a Data Engineer with the ability to work with C# Dot net and SQL Server with SSIS. You must have solid expertise of at least 7 years experience of working with and developing software with C# Dot Net and MS SQL Server and SSIS, SSRS and SSAS – SSIS is very important for this position. Must be an excellent problem solver and adept writing documentation for all projects. You ideally have worked on banking systems particularly Core Banking. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation, Kondor, Eximbills, end of day cycle. Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Build data flows within the SQL environment in SSIS and SSAS packages. Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. Integrate with all the systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager. Must Have Skills Software analysis and design. SQL Server query language with SSIS. Data warehouse design concepts, (Inmon or Kimball) Experience of developing software with C# Dot Net and asp.net and SQL Server is a must. Must have solid experience of working with SSIS and building data warehouses. The Client is a Bank based in the Central London. Must have a degree qualification. This is a 12 month FTC position with a salary of circa £55K - £70K. This is a hybrid position - you will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Data Analyst with SQL Server and SSIS Our Client a bank based in Central London is seeking a highly motivated Data Analyst to play a key role in building and maintaining a robust digital data infrastructure. This position supports data users across the business, ensuring high-quality data extraction, reporting, and analytics capabilities. Working closely with the IT Manager and various business units, you will help strengthen compliance and regulatory risk management through effective management information (MI) reporting and analytical insights. Responsibilities Develop, maintain, and enhance the Branch’s digital data infrastructure to ensure reliability and accessibility. Deliver accurate and timely data extraction, MI analysis, and reporting to support operational, compliance, and regulatory needs. Work collaboratively with IT and business departments to understand data requirements and provide analytical support. Explore, evaluate, and propose new technologies/tools to improve data management, governance, and reporting efficiency. Ensure data integrity and support the implementation of best practices in data governance. Assist in identifying and managing data-related risks, supporting the Branch’s compliance and regulatory frameworks. Must have: Strong analytical skills with experience in data extraction, transformation, and reporting. Proficiency in SQL Server, data visualisation tools (e.g., Power BI, Tableau), and data management technologies. Understanding of data governance, regulatory reporting, and compliance requirements (banking/financial sector experience a plus). Excellent problem-solving skills and attention to detail. Ability to collaborate effectively with cross-functional teams and communicate complex information clearly. Coming from an IT support function is a bonus Data Analysis and Management  Maintain and develop SSIS packages  Perform ad-hoc data extraction and analytics based on requirements from business  Develop data visualisation for business  Work with business to enhance the data available to the data warehouse  Assist in testing reporting solutions developed by external vendors  Support and maintain the generation of internal MI reports  Support and advise the business on data related matters and automation possibilities  Any other responsibilities / tasks as assigned by the Head of IT from time to time Business Performance  Support the department’s operations as and when needed and any other tasks assigned by the business stakeholders.  Work with the Managers to ensure the business is in compliant with applicable rules and regulations that falls within the department’s remit.  Work with the business to ensure timely submission of relevant department’s reports  To adhere and follow all Bank/Group applicable policies and procedures. Data accuracy and ownership duties  To ensure all data worked on and or/shared with internal/external clients are accurate.  Escalate any data issue to the business promptly and without delays.  Ensuring any data sharing requests are discussed with business/DPO so that prior authorisation is given and follows GDPR / department’s SOPs. Regulatory Compliance duties Comply with all applicable individual conduct rules (especially the FCA Conduct Rules, Regulations, Bank policies and procedures and the banking Compliance. Technical/Functional skills - Knowledge in SQL query is essential - Working experience in administration and development with SQL (experience with SQL Server and SQL Server Integration Service is preferred) - Experience in working with data visualisation tools such as Power BI - Experience in working with scripting language such as VBA and Python - Experience in working with Power Automate is a plus - Required understanding of the business and business units Personal skills (Soft Competencies [Core/Leadership]) - Personal integrity and ethics - Good judgement in enabling the provision of sound advice on regulation and practice, proactive management of compliance and regulatory risk You will have at least 3 to 5 years’ relevant experience working in the data field, preferably in an established bank or financial institution. Qualifications (Basic Degree/Diploma) Bachelor's Degree or Professional Qualification in the relevant discipline (Degrees in Statistic, Information Systems, or similar) This is an exciting position within a bank with interesting projects. The salary for this position is in the range £40K- £45K. Please do send your CV to us in Word format along with you salary and availability.

Front Arena Consultant We are currently looking for a Technology Business Consultant to support our Treasury consulting team in Central New York. You must have at least 5 years plus expertise of working with SunGard’s/FIS Front Arena Software. As a Consultant you will be the main point of contact for customers in Front Arena implementation projects, working in modern environments with state of the art application in the financial sector. In addition to cooperating with development on new products and services, this also includes the design, implementation of technological integrations and the expansion of infrastructure. What you will be doing: Participate in consulting projects for financial companies as part of a team to meet specific client requirements. Consulting on issues of performance, infrastructure Installation and setup of applications Developing scripts, customizing implementation of applications. Writing test plans and test cases to ensure that enhancements made to applications meet client requirements and maintain application integrity. What you will bring: Bachelor's degree in one of the following disciplines: Information science, computer science, business administration, economics, finance, or a combination of education and work experience. Knowledge of standard software development methodologies, such as waterfall model or agile approaches Good verbal and written communication skills with technical and non-technical audiences at different hierarchical levels Coaching of internal staff Good analytical, decision-making, problem-solving, interpersonal, teamwork, negotiation, conflict management and time management skills Ability to persuade and influence others of the best course of action Knowledge of Financial products and services and the financial services industry. Proficiency in at least one appropriate application programming language, such as Python, C#, C++ and/or Java. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A wide range of training and development opportunities A modern, international working environment in a committed and motivated team An attractive salary model and benefits You must have a degree ideally in Computer Science or Maths. The position is based in Central New York. The salary for this position will be in the range $100K to $150K. Please do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Operation s and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget..) Key 3 party operational infrastructure vendor management - i.e. management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

FIS Integrity -Treasury and Risk Management System Support Analyst Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 1 to 3 level implementation and support position. The Client may consider experience of FIS Quantum as well. Experience of software development skills with Python, C# .net, C++ and SQL Server would be very useful for this role. Role Description This is a full-time hybrid role for an FIS Integrity System Treasury and Risk Management System Support Analyst to be based in London with flexibility. The Client may consider remote working in exceptional situations. The analyst will be responsible for providing technical support, troubleshooting issues related to the Treasury and Risk Management system (Integrity), and ensuring system stability. Daily tasks include resolving technical queries, conducting system analysis, offering guidance to users, and proactively identifying process improvements to optimize workflows. Ideally have been involved in end-to-end implementation and enhancement of FIS Integrity for banking and treasury clients globally. Lead requirements analysis and translated complex treasury and capital markets processes into functional system designs. Research and document client needs processes relating to system design or enhancements. Facilitate client workshops and training, supporting successful go-lives and post-implementation adoption. Build and support system integrations with third-party platforms including SAP, Bloomberg, Reuters, FXALL, 360T…etc. Configuration of payment processes such as Swift Develop and execute test plans and UAT, performing manual financial validations to ensure accuracy and compliance. Design custom data sources and reports beyond standard product offerings to meet client regulatory and operational needs. You will ideally have experience of ATS training. Qualifications Proficiency in Technical Support, Troubleshooting, and resolving system issues Strong background in Information Technology and Operating Systems Exceptional Analytical Skills to interpret data and identify solutions Effective communication and problem-solving abilities A bachelor's degree in a related field such as IT, Computer Science, or Engineering Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £55K - £65K. Do send your CV to us in Word format along with your salary and availability.

Senior IT Infrastructure Officer Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber ​​security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. 3. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). 4. Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (eg, Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (eg, Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 · ManageEngine Patch Manager Plus SaaS solutions SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) SentinelOne – EDR/XDR Endpoint DLP solutions Firewall administration · Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be around £70K - £75K. Do send your CV to us in Word format along with your salary and availability.