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Pega Robotics Engineer - Remote (UK) Our client is looking for Pega Robotics Engineers. You will design, build and maintain automation solutions using Pega Robotic Process Automation (RPA/RDA) to streamline business workflows and reduce manual effort. Responsibilities: * Automation design - Analyse business processes and create scalable robotic automations using Pega Robotics Studio. * Bot development - Build attended and unattended bots that integrate with desktop, web, and legacy applications. * System integration - Connect automations with APIs, databases, and enterprise systems. * Troubleshooting - Diagnose automation failures and optimise performance. * Documentation - Produce technical specs, test cases, and deployment guides. Key Skills: * Pega Robotics Studio * C# scripting * Process analysis * RPA best practices This will be on a 3 month contract (inside IR35) and is based remotely. Candidates need to be based in the UK. To be considered please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Cloud Technical Lead - VCF Must have an Active DV Clearance The position is ideal for an experienced cloud professional with strong VMware expertise who enjoys leading technical teams and solving complex infrastructure challenges. Cloud Technical Lead - VCF Responsibilities Lead technical activities across cloud infrastructure and support services. Respond to complex escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve technical incidents. Deliver planned infrastructure changes through established change management processes. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation including Work Instructions and Patching Schedules. Provide technical leadership and guidance to engineering teams. Support continual service improvement and operational excellence. Cloud Technical Lead - VCF Skills and Experience Strong experience administering VMware Cloud Foundation (VCF). This is essential. Extensive experience across the VMware stack including VCF, vCenter, ESXi, NSX, SDDC Manager, and vCloud Director. Significant VMware administration and support experience. Experience with event management tools such as SCOM and Aria Operations. Strong troubleshooting, analytical, and problem-solving skills. Experience providing technical leadership within infrastructure environments. Automation and scripting experience using PowerShell. Windows Server administration experience. Experience with software distribution tools such as MECM. Good understanding of ITSM processes and service management best practice. Experience working within highly secure environments. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Infrastructure Architect Must have an Active DV Clearance You will work closely with senior customer stakeholders, technical teams, security specialists, service architects, and third-party suppliers throughout the full delivery lifecycle. The position is ideal for an experienced Infrastructure Architect with strong customer-facing skills and a proven track record delivering secure enterprise infrastructure solutions. Infrastructure Architect Responsibilities Design and deliver secure, highly resilient infrastructure architectures. Own the technical delivery of infrastructure proposals from design through to implementation. Work closely with customers to define infrastructure requirements and technical solutions. Ensure architectural solutions align with customer strategy and business objectives. Collaborate with security, service, engineering, and project delivery teams. Manage technical change requests and third-party supplier activities. Support successful project delivery, service transition, and operational readiness. Promote Agile delivery practices and contribute to continuous improvement across the architecture function. Infrastructure Architect Skills and Experience Extensive experience designing and implementing secure, large-scale enterprise infrastructure solutions. Strong customer-facing experience with the ability to influence senior stakeholders and executive leadership. Experience defining infrastructure requirements directly with customers. Proven track record delivering production infrastructure implementations through to successful service transition. Experience designing infrastructure solutions that comply with security standards and best practice. Strong understanding of Agile delivery methodologies. Excellent knowledge of Microsoft Windows enterprise administration, including GPO, Registry, WMI, PowerShell, Windows Update, patch management, and Windows Installer technologies. Excellent communication, stakeholder management, and technical leadership skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

The Role Network Systems Support Engineer responsible for supporting the EMEA data network and all other aspects of networking including firewall and infrastructure. Your responsibilities: * In-depth knowledge about network advanced routing protocols line BGP, OSPF, EIGRRP and inter protocol distribution. * Solid experience of LAN, WAN, MPLS and Cloud connectivity technologies and management. * In-depth knowledge about DC Architecture and implementation, its functioning and operational experience * In-depth knowledge about Cisco Routers/Switch and software maintenance and upgrades. * Solid experience of managing multivendor DC infrastructure within a financial institution * Good knowledge of Tetration & Firewall technology and Dynamic routing through firewalls. * Proven experience of managing a 24/7 production environment * Experience with comprehensive disaster recovery architecture and operations. Your Profile Essential skills/knowledge/experience: * Solid experience of implementing, upgrading, maintaining, and monitoring Cisco Network Devices * Extensive experience of implementing Firewall policies and network security. * In-depth knowledge about Cisco ACI Spine and leaf architecture, ASA software, Cisco Campus technologies and Tetration. * In-depth knowledge about IP NAT, Policy based routing, advanced routing protocols OFPF/BGP/EIGRP), VRFs and Multicast * Expert knowledge about CheckPoint, Palo Alto and Cisco ASA firewalls and F5 load balancer's * Able to demonstrate very good troubleshooting skills for networks problems. Desirable skills/knowledge/experience/Personal attributes: * Knowledge of Cloud architecture and security in cloud. * Knowledge of Proxy for Internet and application access * Knowledge of Dell Chassis based Dell Switch and its configuration will be advantageous. * Knowledge about Load balancers and their use for multiple applications * Knowledge of multi-layered Security, Next Generation FW and checkpoint software blades Education / Qualifications: Preferred * Cisco CCNP or above certification (or equivalent experience) * Degree educated and / or equivalent experience. Personal Skills: * Excellent communication and interpersonal skills LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Dans le cadre du renforcement d'une équipe de développement, nous recherchons un Développeur COBOL Mainframe (H/F) pour intervenir sur la maintenance et l'évolution d'applications stratégiques. Vous participerez à l'ensemble du cycle de vie des applications, de l'analyse des besoins jusqu'à la mise en production, en collaboration avec les équipes métiers, fonctionnelles et techniques. Missions Analyser les besoins fonctionnels et techniques. Rédiger les spécifications techniques. Développer et faire évoluer les programmes COBOL. Réaliser les tests unitaires et accompagner les phases de recette. Assurer la maintenance corrective et évolutive des applications. Participer au suivi de production et à la résolution des incidents. Contribuer à l'amélioration continue des applications et des processus.

Contexte de la mission : Pilotage des projets de la feuille de route associée à la direction Métier Réassurance Cession/Réassurance Acceptation autour d'une démarche transverse d'automatisation/d'informatisation des processus Métier. MISSIONS : Pilotage des projets de la feuille de route associée à la direction Métier Réassurance Cession/Acceptation Bonne maîtrise de la gestion de projet informatique La connaissance du métier en réassurance serait un plus La connaissance du progiciel PrimaXL est un plus Excellent niveau de communication et proactivité. Expérience professionnelle entre 5 et 10 ans

Freelance Opportunity – Salesforce Marketing Cloud Solution Architect Nous recherchons actuellement un Expert Technico-Fonctionnel Salesforce Marketing Cloud / Solution Architect pour rejoindre un projet stratégique chez l'un de nos clients internationaux basé à Paris La Défense. Localisation : Paris La Défense (présence sur site obligatoire les mardis + 1 autre jour au choix par semaine) Démarrage : ASAP Durée : Jusqu'au 31/12/2026 avec forte probabilité d'extension Vos missions : Analyser et challenger les besoins métier Concevoir le design technico-fonctionnel de la solution Salesforce Marketing Cloud Être l'interlocuteur privilégié du Product Owner Assurer la revue qualité des livrables réalisés par l'équipe offshore en Inde Apporter votre expertise technique sur la plateforme Salesforce Marketing Cloud

Dans le cadre du maintien en conditions opérationnelles d'un environnement SAP ECC HCM, nous recherchons un consultant SAP Time Management afin d'assurer le support fonctionnel et l'amélioration continue du domaine Gestion des Temps. Le consultant interviendra sur l'analyse des besoins métiers, la configuration des modules SAP Time, la résolution des incidents et l'accompagnement des utilisateurs. Il participera aux ateliers fonctionnels, réalisera des démonstrations de solution et contribuera aux évolutions du système en garantissant la cohérence des processus RH et des règles de gestion. Le rôle inclut également l'analyse des causes racines des incidents, la mise en œuvre des actions correctives et l'optimisation continue des processus existants.

Pour un client du secteur aérien, mission d'accompagnement des équipes projet dans la mise en œuvre d'une recette technico-fonctionnelle industrialisée des flux de données : les données issues de SAP ECC feront l'objet d'un processus d'extraction, de transformation et d'intégration (ETL) vers deux applications cibles : ADP Link et SuccesFactors (SF). Le consultant devra être en mesure de proposer des méthodes et des outils permettant notamment de : · Industrialiser les contrôles de cohérence et de complétude des données, · Automatiser les comparaisons entre les différentes étapes de transformation, · Identifier et qualifier les écarts détectés, · Exploiter les journaux techniques (logs) produits lors des traitements afin de faciliter l'analyse des anomalies, · Produire des restitutions permettant de prioriser les écarts et d'en assurer le suivi, · Accompagner les équipes projet dans l'analyse des causes racines et la définition des plans d'actions correctifs, · Contribuer à la sécurisation des campagnes de recette et à la validation de la qualité des données avant leur mise en production. Le Consultant devra démontrer une expertise reconnue dans les activités de recette de données et de validation de flux d'intégration, avec une approche fortement industrialisée reposant sur des outils et accélérateurs éprouvés.

3rd Line Engineer Leader Must have an Active DV Clearance You will work across a broad range of Microsoft, VMware, and infrastructure technologies, supporting complex incidents, driving service improvements, and providing technical leadership. The position is ideal for an experienced 3rd Line Engineer looking to combine hands-on technical expertise with team leadership responsibilities. Legacy infrastructure training will be provided where required. 3rd Line Engineer Leader Responsibilities Provide 3rd Line technical support across secure infrastructure environments. Support a high-profile user community through an incident management system. Lead and mentor a team of 2nd Line Engineers. Manage technical escalations and provide guidance on complex support issues. Support VMware, Windows Server, and Microsoft infrastructure technologies. Troubleshoot infrastructure, Active Directory, and networking issues. Perform system administration, user management, and operational support activities. Contribute to service improvements and technical documentation. Participate in shift work where required. 3rd Line Engineer Leader Skills and Experience Strong experience providing 3rd Line infrastructure support. Experience leading, mentoring, or coaching technical support teams. Strong VMware experience including VMware Cloud Foundation (VCF), vCenter, ESXi, and virtual infrastructure technologies. Experience with Windows Server 2019/2022, Microsoft Configuration Manager (MCM), SCOM, and Microsoft Exchange. Strong knowledge of Active Directory, Group Policy (GPO), DNS, DFS, and User Account Management. Experience analysing Windows Server log files and troubleshooting enterprise infrastructure. Knowledge of Juniper networking technologies and infrastructure monitoring tools would be advantageous. Experience supporting legacy Microsoft technologies including Windows 7, Windows 10, and Windows Server 2008/2012 is desirable. Legacy infrastructure training will be provided. Excellent analytical, communication, customer service, and problem-solving skills. Able to work independently while supporting a collaborative team environment. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Contexte : Organisation du secteur de la santé et du médico-social, implantée en région. Service paie centralisé, rattaché à la DRH, couvrant un périmètre multi-entités d'environ 1 300 salariés avec des typologies de paie variées, dont une partie à forte complexité technique (variables manuelles, contractualisation individuelle sur certaines populations). SIRH groupe imposé, avec des calendriers de paie contraints. Le service traverse une période de tension liée à un cumul d'absences et à des dysfonctionnements sur des paies complexes. La DRH recherche en urgence un manager de transition capable de stabiliser le service, reprendre le pilotage opérationnel et sécuriser les process dans un contexte sensible. Objectifs de la mission : Reprendre le management opérationnel d'une équipe de 6 gestionnaires paie Réaliser un état des lieux complet de l'organisation et des processus paie Identifier les dysfonctionnements et proposer des actions correctives priorisées Apporter un appui technique direct sur les paies complexes (variables manuelles, multi-conventions, contrats individuels sur partie médicale) Lancer la montée en polyvalence de l'équipe sur les différents périmètres Restaurer la confiance auprès des directions d'établissement et des équipes terrain

Vous interviendrez sur l'ensemble de la chaîne de valeur IS-U, en lien direct avec les design partners du client et les équipes AI engineering, afin de décoder, modéliser et abstraire le fonctionnement réel des utilities sur SAP. Le rôle se situe à la frontière entre profondeur fonctionnelle et conception technique : ce n'est ni un poste de paramétrage seul, ni une mission d'implémentation standard. Vos principales missions seront les suivantes : - Analyser et déconstruire des paysages IS-U complexes avec les design partners - Construire une compréhension end-to-end du cycle meter-to-cash et du customer lifecycle - Traduire la logique de facturation, les règles réglementaires et les données de référence en représentations structurées et exploitables par des systèmes GenAI - Concevoir des stratégies de transformation ECC IS-U vers S/4HANA Utilities - Collaborer avec les AI engineers pour transformer la connaissance métier en composants produit - Intervenir sur le périmètre Business Partner et Contract Account (FI-CA) - Couvrir Device Management et meter-to-cash - Traiter l'Energy Data Management (EDM) et les flux de données énergétiques - Couvrir Billing et invoicing (rate categories, schemas, variant programs) - Couvrir Move-in / move-out et market communication Livrables attendus : - Cartographies de processus IS-U end-to-end - Modèles structurés de la logique de facturation et des données de référence - Stratégies de transformation ECC IS-U vers S/4HANA Utilities - Spécifications fonctionnelles exploitables par les équipes AI engineering Modalités : - Démarrage souhaité : ASAP - Durée : 3 mois renouvelables - Localisation : Paris - Rythme : temps plein - Télétravail : 1 jour par semaine (présence sur site fortement souhaitée) - Déplacements : non - Astreinte : non - Langues : anglais courant requis Merci de transmettre votre CV, vos disponibilités et votre TJM indicatif.

CONTEXTE Dans le cadre du fonctionnement du train Agile WinPart, vous interviendrez en qualité de Scrum Master auprès de trois équipes produit. Votre mission principale consistera à accompagner les équipes dans leur montée en maturité agile, leur autonomie et leur capacité à délivrer de la valeur de manière prévisible et efficiente, dans le respect du cadre SAFe mis en œuvre au sein de l'organisation. MISSIONS - Faciliter et animer les cérémonies agiles des équipes (Sprint Planning, Daily Scrum, Sprint Review, Rétrospective, Backlog Refinement, etc.). - Accompagner les équipes dans l'adoption et l'amélioration continue des pratiques agiles et Lean-Agile. - Favoriser l'autonomie, la responsabilisation, la prise d'initiative et la dynamique collective des équipes. - Identifier les dysfonctionnements organisationnels, relationnels ou méthodologiques pouvant freiner la performance des équipes et proposer des actions d'amélioration adaptées. - Accompagner les équipes et les parties prenantes dans l'amélioration des interactions intra équipe et avec leur écosystème (Product Owners, équipes contributrices, managers, architectes, autres équipes du train, etc.). - Contribuer à la résolution des obstacles impactant la capacité de livraison des équipes. - Animer une démarche d'amélioration continue basée sur des indicateurs pertinents de pilotage et de performance. - Participer aux événements du train SAFe (PI Planning, ART Sync, Inspect & Adapt, communautés de pratique, etc.). - Conseiller les managers, Product Owners et parties prenantes sur les pratiques Agile et SAFe afin de favoriser l'amélioration globale de l'organisation. Vous commencerez par établir rapidement un diagnostic de maturité des équipes accompagnées, identifier les principaux leviers d'amélioration et proposer un plan d'actions pragmatique à court et moyen terme.

Contexte de la mission :Nous recherchons un Consultant Technico-Fonctionnel Ivalua expérimenté afin d'accompagner un projet stratégique de déploiement et de stabilisation d'une plateforme SaaS dédiée aux achats (Source-to-Pay), dans un environnement ERP. Le consultant interviendra en tant qu'expert L2/L3 et jouera également un rôle de référent produit afin d'assurer le succès du go-live, la phase d'hypercare et le transfert de compétences vers les équipes internes. Missions principales :Assurer le support applicatif de niveaux 2 et 3 sur la plateforme Ivalua. Résoudre les incidents complexes liés aux interfaces, intégrations et données. Gérer les escalades techniques avec l'éditeur Ivalua. Superviser et accompagner les équipes support L2. Participer à la préparation, au pilotage et à la stabilisation du go-live. Piloter le backlog des évolutions fonctionnelles et techniques. Recueillir les besoins métiers et les traduire en spécifications. Coordonner les développements avec les équipes internes et l'éditeur. Suivre les indicateurs de performance (SLA, incidents, stabilité de la plateforme). Produire la documentation technique et fonctionnelle (runbooks, procédures, guides). Former les équipes internes et assurer le transfert de compétences.

Our Telecoms client is looking for an experienced ServiceNow Architect to join their team. This is a 6 months contract initially and it is outside IR35. This is a hybrid role with 2 days per week working from the office in central London. Key Responsibilities * Serve as the technical authority on ServiceNow architecture, design, and best practices. * Define and drive the overall platform strategy, roadmap, and governance. * Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. * Ensure platform scalability, security, performance, and integrations with other enterprise systems. * Provide technical leadership in solution design workshops, architecture reviews, and governance boards. * Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. * Mentor and guide ServiceNow developers and administrators on technical best practices. * Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. * Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications * Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). * Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). * Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. * Knowledge of ITIL/ITSM processes and best practices. * Experience designing and implementing CMDB and Discovery. * Excellent problem-solving, communication, and stakeholder management skills. * Telecom domain Experience is MUST Preferred Qualifications * ServiceNow Certified System Administrator (CSA). * ServiceNow Certified Implementation Specialist (CIS) in multiple modules. * ServiceNow Certified Application Developer (CAD). * ServiceNow Certified Technical Architect (CTA) or progress toward certification. * Experience with Agile/Scrum delivery methodologies. * Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Notre client est un acteur majeur de l'équipement automobile, spécialisé dans la conception et la production de solutions intérieures et extérieures pour les plus grands constructeurs mondiaux. Le poste Vous intervenez en tant que Consultant Fonctionnel SAP FI/CO sur des projets d'implémentation et d'évolution à l'échelle du groupe. Vous êtes l'interface entre les métiers et les partenaires techniques, garant(e) de la cohérence fonctionnelle du système d'information ERP. Vos missions Piloter les projets d'implémentation et d'évolution SAP sur l'ensemble des filiales et sites, de l'analyse des besoins au support post-go-live, en coordination étroite avec les utilisateurs clés et les partenaires techniques. Recueillir et valider les exigences fonctionnelles afin d'assurer l'alignement entre les attentes métier et les standards ERP et applications existants (Cyclade, Modulo, QUYNSIS, FACTORS, EXPENSYA…). Garantir l'intégration fluide des modules SAP (MM, WM, PP, SD, PS, FI-CO) dans les environnements locaux. Assurer le support fonctionnel de niveaux 1 et 2, incluant la gestion des accès et des habilitations utilisateurs. Suivre les anomalies fonctionnelles et coordonner le déploiement des correctifs ou solutions d'évolution. Partager les connaissances et contribuer à l'amélioration continue des pratiques SAP au sein du groupe. Produire des supports de formation et animer des ateliers à destination des utilisateurs finaux.