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Graduate Recruitment Consultant - Technology (USA Market) Bristol City Centre £26,000 starting salary + First Year OTE £40,000 + Uncapped Commission (up to 40%) + Fast Progression + Training + International Opportunities + 10:30am Start + Early Friday Finish Are you a graduate or ambitious salesperson who wants more from your career? More progression, more earning potential, and more opportunity to grow? Do you want to be part of a high-performing team where success is celebrated, and your results directly shape your income, your development, and your future? At Rise Technical Recruitment, we're offering the chance to fast-track your career in sales and recruitment, working with clients across the USA Technology market, one of the most lucrative industries in the world. This isn't a typical graduate job. You'll be trained, trusted, and empowered to build relationships, close deals, and grow your own business within our brand. The harder you work, the faster you progress. Many of our leaders started exactly where you are now. Our USA Division has grown rapidly, with new offices opened in Miami and Austin last year, and this is just the start. Join our Bristol HQ and be part of the team driving that growth. What's in it for you Uncapped commission, earning up to 40% of what you bill Fast progression with clear routes to management and directorship Full training and development, no experience required International opportunities working with clients across the USA A social, supportive culture where success is celebrated Hybrid working once you are autonomous in the role Hours: Monday-Thursday 10:30am-7pm, Friday 8am-4pm (early finish) What you'll be doing Building your own client base across the USA tech market Developing long-term relationships with clients and candidates Headhunting top talent and managing the recruitment process end to end Working towards targets, celebrating your wins, and constantly improving Who we're looking for Graduates or sales professionals looking for a big career move Confident communicators who enjoy working with people Resilient, ambitious, and motivated by success Driven by clear goals, both personal and professional Ready to learn, work hard, and build something long term We believe in potential, not just experience Even if you don't tick every box, if you've got ambition, drive, and a growth mindset, we want to hear from you. Apply now via or click 'Apply Now' to start your journey with us. Rise Technical Recruitment - positively changing lives.. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

1 Line IT Support Tamworth (5 days on-site) £26,000 - £30,000 + Training + Progression + Benefits Are you a customer-focused IT professional looking to develop your career in a fast-paced support environment where you will be the first point of contact and make a real impact on user experience? This is a great opportunity to join a growing IT team where you will provide front-line support to end users, handling a wide range of service requests via phone, email and ticketing systems. You will be responsible for diagnosing and resolving first-line technical issues, ensuring high levels of customer satisfaction. In this role, you will support users with hardware, software and access-related queries, escalating more complex issues where required. You will also maintain accurate records in the ticketing system and contribute to continuous improvement through documentation and knowledge sharing. The ideal candidate will have strong communication skills, a problem-solving mindset and a solid understanding of IT support fundamentals. This is a fantastic opportunity for someone looking to build technical expertise and progress within IT support. The Role: First point of contact for IT service requests via phone, email and ticketing tools Troubleshoot hardware and software issues at first-line level Escalate complex issues to appropriate teams Maintain accurate ticket records and documentation Support user account management and access requests The Person: Previous experience in an IT support or service desk role (desirable) Strong communication and customer service skills Basic knowledge of IT systems, hardware and software Organised with good attention to detail Keen to learn and develop technical skills Reference Number: BBBH279114 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: Managed Print Engineer Location: Cardiff, Wales - Travel required Salary: £26,000 - £32,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group, you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As a Managed Print Engineer at Flotek, you will play a pivotal role within our dedicated print installation and service team. You will be part of the team responsible for the delivery of professional print solutions, ensuring that every project is executed to the Flotek standard. Your responsibilities will include not only maintaining and exceeding established service benchmarks, but also actively identifying opportunities for process improvement. Collaboration is at the heart of this role, you will work in close partnership with the Managed Print Service Manager, your expertise and proactive approach will help shape the future of our managed print services, ensuring our partners consistently receive exceptional support and value. Key Responsibilities: Reporting to the Managed Print Service Manager Stay updated on industry trends and Flotek technologies Responsible for giving world-class service at all times Responsible for delivering your Managed Print installation projects on time and within budget Responsible for communicating with clients and internal project managers Hands-on and remote technical troubleshooting Creating and maintaining detailed project documentation to ensure effective handover to our support teams Deliver product training to end users as well as internally at Flotek Installation of 3rd party software applications to partner PC and server devices Ensure effectiveness of print management reporting applications at partner sites Mentor and support the growth of aspiring Managed Print Engineers What we're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Previous experience in a managed print delivery / service role in a technology business Great technical ability to diagnose faults accurately and efficiently Experience in using a CRM to log installation / service notes Be partner focused to understand and identify user needs Experience of Konica Minolta and Lexmark desirable Excellent organisational skills and the ability to prioritise work effectively Excellent external partner liaison skills Ability to prioritise personal workload Happy to travel to partner sites over the UK Full UK Driving Licence Benefits: Salary dependent on experience within range of £26,000 - £32,000 per annum Includes company van EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of Managed Print Engineer, Service Engineer, MPS Engineer, Field Engineer, Technical Engineer, Copier Engineer may also be considered for this role.

Senior Data Engineer Manchester (3 Days per Week in the Office) £80,000 - £90,000 + Private Healthcare + Life Insurance Are you a Senior Data Engineer who prefers building the foundations that make reporting possible, rather than inheriting someone else's platform and maintaining it? This role sits within a growing digital transformation and project controls consultancy delivering reporting and data solutions across major capital programmes. You'll work across two established client accounts from day one, building the data capability behind board-level reporting rather than simply producing dashboards. The work starts with understanding what stakeholders need to know, tracing that back to where the data lives, then building the pipelines, models, controls and reporting layers needed to make those numbers trustworthy. The reality isn't tidy. You'll deal with APIs, spreadsheets, schedule exports, PDFs and manual submissions, designing solutions that identify bad data instead of quietly publishing it. You'll take ownership of the full reporting stack, from data acquisition and modelling through to Azure platform development, semantic models and reporting outputs. You'll also work directly with planners, quantity surveyors and project managers to understand requirements and translate them into reliable reporting solutions. Sector experience within construction, infrastructure or project controls would be beneficial, but it is not essential. The priority is strong technical depth, experience building data platforms from scratch, and exposure to large, complex environments where reporting accuracy matters. The Role: *Build Azure-based data platforms from the ground up *Develop scalable data models and reporting architectures *Create trusted reporting solutions with validation, lineage and reconciliation built in *Work directly with programme stakeholders and client teams *Own data pipelines, semantic models and Power BI reporting outputs *Based 3 days per week in the Manchester office, with occasional travel The Person: *Strong background in Data Engineering or Data Platform development *Advanced SQL and Python skills *Experience with Azure Data Factory, Fabric, Synapse or Azure SQL *Strong Power BI modelling and DAX knowledge *Experience building solutions from scratch within complex environments *Construction, infrastructure or project controls experience beneficial but not required Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Graduate Recruitment Consultant - Technology & IT, UK Market Bristol City Centre £26,000 starting salary + Year 1 OTE £45,000 + Uncapped Commission (up to 40%) + Fast Progression + Training + International Opportunities Are you a graduate or ambitious salesperson who wants more from your career? More progression, more earning potential, and more opportunity to grow? Do you want to be part of a high-performing team where success is celebrated, and your results directly shape your income, your development, and your future? At Rise Technical Recruitment, we're offering the chance to fast-track your career in sales and recruitment, working with clients across the UK Technology market, one of the most lucrative industries in the world. This isn't a typical graduate job. You'll be trained, trusted, and empowered to build relationships, close deals, and grow your own business within our brand. The harder you work, the faster you progress. Many of our leaders started exactly where you are now. Our UK Tech Division has grown rapidly, join our Bristol HQ and be part of the team driving that growth. What's in it for you Uncapped commission, earning up to 40% of what you bill Fast progression with clear routes to management and directorship Full training and development, no experience required A social, supportive culture where success is celebrated Hybrid working once you are autonomous in the role Hours: Monday-Thursday 8am-5pm, Friday 8am-4pm What you'll be doing Building your own client base across the UK tech market Developing long-term relationships with clients and candidates Headhunting top talent and managing the recruitment process end to end Working towards targets, celebrating your wins, and constantly improving Who we're looking for Graduates or sales professionals looking for a big career move Confident communicators who enjoy working with people Resilient, ambitious, and motivated by success Driven by clear goals, both personal and professional Ready to learn, work hard, and build something long term Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Graduate Recruitment Consultant - Technology & IT, UK Market Bristol City Centre £26,000 starting salary + Uncapped Commission (up to 45%) + Fast Progression + Training + International Opportunities Are you a graduate or ambitious salesperson who wants more from your career? More progression, more earning potential, and more opportunity to grow? Do you want to be part of a high-performing team where success is celebrated, and your results directly shape your income, your development, and your future? At Rise Technical Recruitment, we're offering the chance to fast-track your career in sales and recruitment, working with clients across the UK Technology market, one of the most lucrative industries in the world. This isn't a typical graduate job. You'll be trained, trusted, and empowered to build relationships, close deals, and grow your own business within our brand. The harder you work, the faster you progress. Many of our leaders started exactly where you are now. Our UK Tech Division has grown rapidly, join our Bristol HQ and be part of the team driving that growth. What's in it for you Uncapped commission, earning up to 40% of what you bill Fast progression with clear routes to management and directorship Full training and development, no experience required A social, supportive culture where success is celebrated Hybrid working once you are autonomous in the role Hours: Monday-Thursday 8am-5pm, Friday 8am-4pm What you'll be doing Building your own client base across the UK tech market Developing long-term relationships with clients and candidates Headhunting top talent and managing the recruitment process end to end Working towards targets, celebrating your wins, and constantly improving Who we're looking for Graduates or sales professionals looking for a big career move Confident communicators who enjoy working with people Resilient, ambitious, and motivated by success Driven by clear goals, both personal and professional Ready to learn, work hard, and build something long term We believe in potential, not just experience Even if you don't tick every box, if you've got ambition, drive, and a growth mindset, we want to hear from you. Apply now via or click 'Apply Now' to start your journey with us. Rise Technical Recruitment - positively changing lives.. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: Senior Power BI Developer Location: Completely Remote role, can be Located anywhere in the UK! Salary: Depending on experience Job Type: Permanent, Full Time We're proud to be a trusted leader in SQL development services, and in database, server, cloud, and application services. We enjoy helping our clients, many of which are well-known household brands, stay connected and supported. We are seeking an experienced Senior Power BI Developer to design, develop and support modern business intelligence and analytics solutions using Power BI and other SQL Server technologies. About the role: The successful candidate will combine strong technical expertise with excellent stakeholder engagement skills, helping clients and internal teams transform raw data into meaningful business insights. The role will involve creating enterprise-grade Power BI reporting platforms, and mentoring junior developers to support their technical and professional growth. This is an excellent opportunity for someone who enjoys working across the full BI lifecycle, from requirements gathering and solution design through to development, deployment, optimisation and support. Key duties: Business Intelligence & Reporting Design, develop and maintain enterprise Power BI solutions Design and maintain scalable data models using dimensional modelling and star schema best practices Create intuitive dashboards, reports and visualisations that enable data-driven decision making. Develop and maintain semantic models, datasets, dataflows and Power BI workspaces. Implement best practices for report performance, usability, security and governance. Develop advanced DAX calculations, measures and KPIs. Optimise report and dataset performance, ensuring reliability and scalability Wider Fabric Knowledge would be advantageous Understanding of data warehouse solutions would be ideal but not essential Client & Stakeholder Engagement Work directly with clients and business stakeholders to understand requirements Translate business requirements into robust technical solutions Conduct workshops, technical reviews and design sessions Produce high-quality technical documentation and solution designs Provide guidance and recommendations on best practices and future roadmap opportunities Leadership & Mentoring Provide technical leadership within the BI aspect of the Development team Mentor and support junior BI Developers and Data Engineers Undertake code reviews and provide constructive technical feedback Assist in developing standards, frameworks and development methodologies Promote continual learning and knowledge sharing across the team About you Essential Strong commercial experience developing Power BI solutions Advanced knowledge of Power BI including: DAX Power Query Semantic Models Row Level Security (RLS) Workspace and deployment management Extensive SQL Server development experience Experience designing and implementing dimensional models Experience gathering requirements and producing technical documentation Experience working directly with business stakeholders and clients Experience troubleshooting and performance tuning reporting and database solutions Experience using source control systems such as Git and Azure DevOps Desirable Experience with Azure Data Services Experience with Microsoft Fabric Data Factory Experience with Lakehouse architectures Experience with PowerShell automation Experience with CI/CD pipelines and automated deployments Experience with Python for data engineering or analytics An understanding of data warehousing principles and methodologies is preferable Experience developing ETL/ELT processes Knowledge of Microsoft Fabric and modern data platform technologies is preferable Knowledge of Microsoft Purview and data governance frameworks Microsoft certifications including PL-300, DP-600 or DP-203 Personal Attributes Excellent analytical and problem-solving skills. Strong communication and stakeholder management abilities. Passion for data and new technologies. Self-motivated and capable of working independently. Strong mentoring and coaching capabilities. Commercial awareness and customer-focused mindset. Ability to prioritise and manage multiple assignments simultaneously. Commitment to continual professional development. Why join us: Competitive salary and benefits package Generous Pension Contribution Scheme (up to 10% match) Income Protection/Life Insurance 5 weeks' annual leave (pro rata) plus options to buy/sell days Paid birthday leave, volunteering days, and extra leave for long service Work with modern Microsoft technologies including Fabric, Power BI and Azure. Opportunity to influence technical direction and best practices. Supportive environment focused on learning and professional growth. Exposure to a diverse client base and challenging projects. Opportunity to mentor and develop the next generation of BI professionals. Company-sponsored training and certifications Quarterly team training and get-togethers Please click on the APPLY button to send your CV, you will then be sent a link to a Skills Assessment Form. Only candidates that complete the Skills Assessment form will be considered. Expected recruitment timeline: Applications close: 17 September First interviews: Week of 21 September via video Second interviews: 14 October in person Candidates with experience of; Power BI Developer, Senior BI Developer, Business Intelligence Developer, BI Analyst, Data Visualization Specialist, Microsoft Fabric Developer, DAX Developer, SQL & Power BI Engineer, BI Consultant, Analytics Developer, Reporting Specialist, Data Modeller, Enterprise BI Developer, BI Technical Lead, Business Intelligence Analyst also be considered for this role. IndeedH2F

Client Advisory & Opportunity Leadership: Lead senior client-facing advisory conversations across discovery, solution shaping and opportunity development. The role is expected to translate energy and utilities business challenges into clear Dynamics 365 solution options, delivery approaches, estimates, risks and implementation roadmaps, while acting as a trusted advisor who can challenge unclear requirements and guide clients towards scalable, maintainable and value-led Microsoft solutions. Solution Architecture & Design: Own the end-to-end Dynamics 365 Customer Engagement solution architecture across process, data, security, integration, user experience and non-functional design. The role will translate business requirements into practical Microsoft platform designs, define solution boundaries across configuration, customisation, Power Platform and external integrations, and ensure the architecture is aligned to enterprise standards, Microsoft best practices, governance and long-term supportability. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

CGI is helping organisations design digital services that are clear, inclusive, and built around real user needs. As a Content Designer within our HCD team, you will play a key role in transforming complex services into intuitive, meaningful user journeys that deliver measurable impact. Working at the intersection of strategy, design, and delivery, you will influence how content shapes experiences at scale. At CGI, you are trusted to own outcomes, encouraged to bring creativity to problem-solving, and supported by a collaborative environment where your expertise helps create lasting value for clients, users, and communities. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Job Title: Senior Software Developer Location: Staplehurst, Kent (Please note that candidates must live within a 20 mile radius to apply) Salary: £50,000 to £60,000 (dependent on experience) Job Type: Permanent/ Full time About Us: Burtons Manufacturing Co Ltd. is a veterinary equipment manufacturer based in Staplehurst, Kent. Established in 1981 Burtons has been supplying the veterinary industry with a full range of products for over 40 years. Fundamental to the provision of safe anaesthesia is the support of well-designed ventilation and patient monitoring equipment. Burtons have a range of products designed specifically for veterinary use, with embedded or mainstream operating system software running mainly on Windows PC's or Linux platforms. About the role: Due to the growth of the company and range of products, Burtons require an experienced programmer to expand the development team. Burtons are looking for an experienced programmer well versed in Windows and Linux software development using predominantly C++, but also C#, .NET and web-based programming languages. The role will involve working on user-interface software for the control of mechanical ventilators and the monitoring of patients under anaesthesia. Burtons have a combination of electronic and clinically skilled personnel within the company driving forward new advances in animal ventilation and monitoring techniques. Burtons would like to expand the current software into hand-held mobile devices. This role reports directly to the Production Director. Duties and Responsibilities: This is a senior role requiring proven skills and abilities; please note this role is not suitable for applicants requiring further training/mentoring. Work with existing programmers on developing new product code for Windows and Linux platforms. Current C++ projects include new animal ventilators, new Multi-Parameter patient monitors and a new ventilator simulation system. Be involved in the creation of new C++ software from scratch, matched to the requirements of new products. Support existing code in legacy products (C++ and C#) by responding to customer reports and identified software defects. Support the development team with university and internal research projects. Work with the development team to expand the platform usage of existing software to include hand-held devices such as tablets and mobile phones. Demonstrate a desire to take ownership of own work and maintain excellent attention to detail. Work across departments to provide bespoke software solutions About you: Primary: Minimum 5 years' experience of developing applications using Windows Visual Studio Well versed in predominantly C++ and C, with experience of C#, and .NET Strong experience of working with Windows and Linux operating systems Ability to adopt ownership of responsibility for a project, to oversee meeting of deadlines and project objective. Tertiary education with supporting qualifications Demonstration of previous industry work history Demonstration of extensive knowledge and previous experience may be considered in place of formal tertiary qualifications Secondary: Good organisational and planning skills Clear and precise documentation and annotation for code development Ability to work alone and as part of a development team Ability to understand and focus on the core requirements of a task Ability to clearly explain ideas and concepts to less experienced members of the team or members of other departments Beneficial: Experience of embedded systems C, C++ programming in embedded systems Working with the Microchip range of microcontrollers Experience of working with iOS and Android platforms Benefits: Competitive annual salary £50,000 to £60,000 (dependent on experience) Permanent contract, 40 hours per week, Monday to Friday; Burtons have a range of flexible working options available for the right candidate. 33 holiday days per year (inc. bank holidays) Contributory pension scheme Excellent opportunities to train and progress Offices and workshops based in beautiful countryside setting On-site car parking Staff events, such as the Big Summer Party and awards Scheme Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Lead Software Engineer, Principal Developer, Software Architect, Senior Programmer, and Technical Lead may also be considered.

Job Title: Comms Specialist Engineer Location: Bridgend or St Asaph (Post to Bridgend) Salary: £30,000 to £35,000 per annum (depending on experience) Job Type: Full-time, Permanent Why join Flotek? Flotek Group is one of the fastest-growing technology companies in the UK, helping small and medium-sized businesses with IT, cyber security and communications technology. You will join our "Purple Army", a collaborative and fast-paced team that values expertise, trust, recognition and delivering a genuine "Wow" for our partners. Every employee shares ownership of the group, so you are genuinely invested in our success. The role: You will be a key point of contact on our comms helpdesk, providing high-quality remote support across VoIP, connectivity and data networking. You will resolve issues efficiently, escalate with clear diagnostics where needed, and make sure both our internal teams and partner environments get outstanding service. This is a full-time, office-based role and you can be based at either our Pencoed office in Bridgend, South Wales, or our St Asaph office in North Wales - whichever suits you best. You must be able to commute reliably to one of these offices. We cannot offer sponsorship or relocation assistance, so you must already have the right to work in the UK. What you will be doing: Incident management: Be the first point of contact for telecoms incidents, logging, categorising and prioritising faults in line with ITIL best practice. Service level management: Resolve tickets within agreed SLAs with timely responses, accurate updates and clear documentation. Ownership and escalation: Own incidents end to end, aim for First Contact Resolution, and escalate to Comms Specialists or carriers with clear diagnostics. Technical troubleshooting: Diagnose VoIP systems, SIP trunks, handsets, routers, broadband circuits (FTTC, FTTP, SoGEA) and internal network connectivity. Supplier coordination: Liaise with broadband carriers and hosted voice providers to progress faults and drive timely resolution. Service monitoring: Spot and respond to outages, call quality issues, latency and performance concerns before they escalate. Continual improvement: Document known issues, workarounds and fixes in the Knowledge Base to speed up future resolution. Service communication: Give clear, confident updates to customers and stakeholders, managing expectations during incidents. On-call support: Support telecoms services during scheduled weekend and out-of-hours cover, following major incident escalation paths. What we are looking for: Essential Requirements: You will be a logical problem-solver with a customer-first mindset who thrives in a busy helpdesk environment. 1 to 2 years' experience in a VoIP or communications support role. A good understanding of SIP, RTP, NAT and VoIP fundamentals. Basic knowledge of routing, switching, VLANs and firewall concepts. Strong problem-solving skills and the ability to diagnose issues logically. Excellent communication skills and a genuine customer-first approach. The ability to work effectively in a fast-paced helpdesk environment. A desire to grow your skills and progress into more advanced comms engineering roles. Useful, but not essential: Exposure to hosted VoIP platforms such as Gamma, Horizon, CallSwitch or Yealink handsets. Awareness of Microsoft Teams Phone, Operator Connect and Teams Calling Plans. Experience with DrayTek, UniFi, Aruba or SonicWall networking solutions. Experience using a ticketing system such as HaloPSA. Relevant certifications such as CompTIA Network+ or vendor-specific VoIP and networking qualifications. Technologies you will work with: Voice & Telephony Hosted VoIP: FloCX (Gamma/Cisco), FloOne, Floline+ Microsoft Teams Phone and Operator Connect SIP trunking (Gamma and Voicehost) Yealink handsets and desk phone estates Call routing, IVR, call queues and voicemail FloAnywhere and mobile solutions Connectivity & Networking SoGEA, FTTC, FTTP and leased lines DrayTek, UniFi and Aruba networking SonicWall firewalls and VLAN configuration Carrier and broadband fault management HaloPSA ticketing and service records Monitoring tools for call quality and latency Working pattern: Monday to Friday, working 8 hours per day between 08:00 and 18:00. A 30-minute lunch break each day. Weekend on-call support on a shared rotation. Office-based at either Pencoed (Bridgend) or St Asaph. What you will get: Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie". Birthday day off. An additional day off for personal life milestones. A Give Back Day to support a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms / VoIP Support Engineer, Telecoms Engineer, Telecoms Support Technician, IT & Telecoms Helpdesk Engineer, Telecoms Support Specialist, Telecoms Helpdesk Engineer may also be considered for this role.

Job title: Maximo Database Administrator Location: Derby (Hybrid, 1-2 days per week onsite) IR35: Inside IR35 Contract Length: May 27 Day Rate: £700 - £800 The Opportunity We are seeking an experienced Maximo Database Administrator to join a high-profile programme supporting critical enterprise systems. This is an excellent opportunity for a database specialist with strong DB2 expertise and experience supporting IBM Maximo Application Suite (MAS) environments. You will play a key role in database migration, optimisation, security, and ongoing administration, ensuring the platform remains secure, performant, and highly available. Key Responsibilities * Lead and support Oracle-to-DB2 database migration activities. * Administer, maintain, and tune IBM DB2 database environments. * Design and implement robust backup, recovery, and disaster recovery strategies. * Optimise database performance across IBM Maximo Application Suite (MAS) environments. * Ensure database security, governance, and compliance requirements are met. * Refactor and convert Oracle PL/SQL stored procedures for DB2 compatibility. * Monitor database health, troubleshoot performance issues, and implement improvements. * Work closely with infrastructure, application, and development teams to deliver database solutions. Essential Skills & Experience * Proven experience delivering Oracle-to-DB2 migrations. * Strong hands-on experience with DB2 administration, configuration, and performance tuning. * Experience developing and implementing backup and recovery solutions. * Knowledge of IBM Maximo Application Suite (MAS) database architecture and performance optimisation. * Strong understanding of database security, compliance, and best practices. * Experience refactoring and converting PL/SQL stored procedures for DB2 environments. * Excellent troubleshooting and stakeholder communication skills. Desirable * Experience working within large-scale enterprise or public sector environments. * Knowledge of high-availability and disaster recovery solutions. * Experience supporting business-critical applications hosted on DB2. What's on Offer? * Long-term contract opportunity. * Hybrid working arrangement with limited onsite travel to Derby. * Opportunity to work on a major enterprise transformation programme. * Collaborative and technically challenging environment. If you are an experienced DB2 Database Administrator with Maximo experience and a strong background in database migration and optimisation, we would like to hear from you. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Lead AI Engineer £560 per day (Inside IR35) | 12-Month Contract | Remote with Occasional London Travel We are seeking an experienced Lead AI Engineer to join a high-profile government programme, leading the design and delivery of AI-enabled digital services and platforms. This role will provide technical leadership across multidisciplinary teams, shaping architecture, engineering standards, and AI implementation strategies while supporting the development of scalable, secure, and user-focused solutions. Key Responsibilities * Lead the design and delivery of AI-enabled digital products, platforms, and services * Provide technical leadership to front-end, back-end, and AI engineering teams * Define and implement solution architecture, engineering standards, and best practices * Drive the integration of Generative AI, LLMs, and machine learning capabilities into production services * Work closely with senior stakeholders, product teams, architects, and delivery leads to align technical solutions with business objectives * Mentor and develop engineering teams, fostering a culture of innovation and continuous improvement * Ensure solutions meet government requirements for security, accessibility, scalability, and resilience * Support technical governance, architecture reviews, and delivery planning activities Essential Skills & Experience * Significant experience in a Lead Engineer, Principal Engineer, Technical Lead, or AI Engineering Lead position * Proven experience delivering AI-enabled products and services in complex enterprise environments * Strong software engineering background across modern front-end and back-end technologies * Experience designing and implementing cloud-native architectures within Azure, AWS, or GCP * Strong understanding of Generative AI, LLMs, AI orchestration frameworks, and enterprise AI integration patterns * Experience leading multidisciplinary engineering teams through the full software delivery lifecycle * Excellent stakeholder management and communication skills * Previous experience delivering technology solutions within UK Government or Public Sector environments (essential) * Eligible to obtain and maintain BPSS clearance Desirable Experience * Experience delivering AI-enabled mobile applications * Knowledge of MLOps, DevSecOps, CI/CD, and Infrastructure as Code * Experience with vector databases, Retrieval-Augmented Generation (RAG), and AI agent frameworks * Exposure to GDS standards and government digital delivery practices Contract Details * Role: Lead AI Engineer * Rate: £560 per day * IR35: Inside IR35 * Duration: 12 months * Location: Remote, with occasional travel to London * Clearance: BPSS Eligible * Start Date: ASAP LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

AI Engineer (Front End) £560 per day (Inside IR35) | 12-Month Contract | Remote with Occasional London Travel We are seeking an experienced AI Engineer (Front End) to join a major government programme delivering innovative AI-enabled digital services and user experiences. This is an exciting opportunity to work at the forefront of AI adoption, helping to design and develop intuitive, user-centric interfaces that leverage emerging AI technologies to transform public sector services. Key Responsibilities * Develop and enhance AI-enabled user interfaces and digital experiences * Build responsive, accessible, and scalable front-end applications * Collaborate with product, UX, data, and AI teams to integrate AI capabilities into customer-facing solutions * Contribute to the design and implementation of modern web and mobile experiences * Ensure solutions meet government standards for accessibility, security, and performance * Participate in agile development practices and continuous improvement initiatives Essential Skills & Experience * Proven experience as a Front End Engineer/Developer delivering modern digital products * Strong experience building AI-enabled applications or user experiences * Expertise in modern JavaScript frameworks such as React, Next.js, Angular, or Vue * Experience integrating AI/LLM technologies into digital products * Strong understanding of UX, accessibility, and responsive design * Experience working within UK Government or Public Sector environments (essential) * Ability to work effectively across multidisciplinary teams * Eligible to obtain and maintain BPSS clearance Desirable Experience * Experience developing mobile applications (iOS, Android, React Native, Flutter, etc.) * Familiarity with GenAI platforms, copilots, conversational interfaces, or AI-assisted workflows * Knowledge of cloud environments such as Azure, AWS, or GCP Contract Details * Role: AI Engineer (Front End) * Rate: £560 per day * IR35: Inside IR35 * Duration: 12 months * Location: Remote, with occasional travel to London * Clearance: BPSS Eligible * Start: ASAP LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Build engineer - Experience with ARO/Openshift deployment, Azure IaC using terraform, Ansible or Biceps. CI/CD pipeline engineering. Opernshift platform operations, Secure deployment processes, Troubleshooting deployment failures. Derby 1-2 days per week. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.