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An exciting opportunity has arisen for an Infrastructure Architect to join a leading organisation based in Walsall. This role will provide infrastructure architecture and design for complex projects / programme whilst ensuring consistency with the companies EA, governance processes, principles and standards. This role will need someone with a broad experience of IT architecture to manage the high level design process and ensure that project designs fit with the businesses architecture strategy and roadmap. The Infrastructure architect will get involved in significant IT change programmes to lead the development of the technical architecture and manage the technology risks associated with the projects. The successful candidate will additionally provide 'pre-project' consultancy and advice to shape solutions and develop estimates, and will be called on to use their skills and knowledge to contribute to the development of enterprise architecture and technology standards and patterns This position is ideal for an ambitious professional with a strong background in IT architecture, looking to make a significant impact on complex projects and programmes. Responsibilities Included: Lead the development of all aspects of the technical architecture and design for complex change projects/programmes. Manage the high-level design process and ensure project designs fit with the company's architecture strategy and roadmap. Engage with business stakeholders and provide consultancy on technical solution options. Establish and maintain infrastructure roadmaps, including hardware, operating systems, and networking. Communicate technology designs to a variety of stakeholders, ensuring clarity and understanding. Experience: Five+ years of experience in at least two IT disciplines in a client/server or service-oriented architecture (SOA) environment, including technical architecture, network management, application development, middleware, database management or operations. Broad technical experience with an in depth understanding of application development & design, system integration, infrastructure. Proven experience of creating architecture designs using a formal architecture framework methodology - i.e. TOGAF / Zachman. Experience of working in a structured project environment. Experience of a regulated industry Exposure to business analysis or business strategic planning. Exposure to multiple, diverse technologies and deployment environments. Skills and Attributes: Proven experience in at least two IT disciplines in a client/server or service-oriented architecture environment Strong understanding of application development, system integration, and infrastructure Excellent written and verbal communication skills, with the ability to tailor messages to different audiences. Strong team player with good interpersonal skills, including teamwork, facilitation, and negotiation. Ability to translate business needs into technical solutions effectively. Benefits: Opportunity to work on significant IT change programmes and lead the development of technical architecture. Collaborative work environment with access to expert resources and external vendors. Professional development and training opportunities to enhance skills and knowledge. Competitive remuneration package and benefits. Flexible working arrangements to support work-life balance. (2 days a week on site in Walsall) If you are a talented Infrastructure Architect looking for a new challenge and the opportunity to contribute to exciting projects, please submit your CV for consideration. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

🚀 We're Hiring: Senior Infrastructure Engineer – ServiceNow Platform 📍 Location: Hybrid based in Cardiff | 💼 Closing Date: 28 September 2025 Are you a highly motivated, customer-focused professional with a passion for digital services? Join us at Companies House and be part of a transformative journey in public sector tech! 🌟 Why Join Us? · 30 days annual leave + 8 bank holidays + 1 privilege day · Civil Service Pension Scheme – average employer contribution of 28% (worth ~£11,703 for this role) · Flexible & mobile working for great work-life balance · Investors in People Platinum accredited employer · Inclusive culture with strong EDI values and support networks · Career development & progression opportunities · Recognition schemes, paid volunteering leave, staff discounts, and more! 🛡️ Please note: · UK residency for 3 of the last 5 years is required for Security Clearance (SC). The start date will depend on when SC is granted/transferred. · Visa sponsorship is not available for this campaign. 👉 Apply now via Civil Service Jobs and take the next step in your digital career!

IT Infrastructure Support Engineer Our Client a bank based in Central London is looking to recruit a bright talented individual as an IT Infrastructure Support Analyst with circa 2 to 5 years IT Support experience. You will have at least 2 to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. The Client is rolling out MS Windows 11 and would therefore like to recruit an individual with these skills. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance Duties · Familiarity with core banking systems or financial applications · Provide first/second level support for hardware, software, and network-related issues. · Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. · Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments. · Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Understanding of cybersecurity measures. · Perform routine system backups and assist with disaster recovery operations. · Monitor system performance and report anomalies to senior IT staff · Assist with software updates, patches, and antivirus management. · Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA · Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS – Win10 & 11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a 12 month FTC position which is hybrid with at least 3 days a week in the office. The salary for this position will be around £32K - £35K. Do send your CV to us in Word format along with your salary and availability.

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be full time position, working out of our site near Cheltenham.

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance or be eligible to go through this. This position will be working out of client sites near Cheltenham.

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be working out of our site in Cheltenham.

As a Graduate Infrastructure Engineer, you will join the Infrastructure Engineering team to help deliver, support, and maintain secure, resilient, and scalable infrastructure solutions. This is an ideal entry-level role for individuals passionate about IT, eager to work with infrastructure technologies, and committed to continuous learning and professional development. You'll be involved in supporting core services-including virtualization, networking, and security-while collaborating with experienced engineers and cross-functional teams to contribute to project delivery and day-to-day operations. Key Responsibilities Your role may include: Supporting, configuring, and maintaining infrastructure systems such as servers, virtualization platforms, and networking components Assisting with the deployment, monitoring, and troubleshooting of infrastructure services to ensure performance and uptime Working with senior engineers on infrastructure upgrades, security enhancements, and system optimizations Contributing to the implementation of IT security best practices across platforms and environments Creating and updating documentation, including infrastructure diagrams, procedures, and technical knowledge articles Participating in automation efforts using scripting languages like PowerShell or Python to streamline repetitive tasks Collaborating with teams across IT-including service desk, applications, and project teams-to resolve technical issues and deliver effective solutions Following security policies, change management protocols, and operational standards when working in production environments Education & Experience Requirements To be successful in this role, you should have: A degree in Computer Science, Information Technology, or a related field, or equivalent practical experience A solid understanding of IT fundamentals, including operating systems (Windows/Linux), networking basics, and troubleshooting techniques Familiarity with virtualization platforms such as VMware or Hyper-V Awareness of IT security principles and the importance of best practices in infrastructure management Strong analytical and problem-solving skills Clear communication skills, with the ability to engage both technical and non-technical stakeholders A proactive, growth-oriented mindset with a willingness to learn and adapt The ability to work collaboratively in a team and independently when required LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance or be eligible to go through this. This position will be working out of client sites near Cheltenham.

IT Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a young super talented individual as an IT Infrastructure Support Analyst. You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties  Familiarity with core banking systems or financial applications  Provide first/Second level support for hardware, software, and network-related issues.  Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.  Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments.  Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems  Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN.  Understanding of cybersecurity measures.  Perform routine system backups and assist with disaster recovery operations.  Monitor system performance and report abnormalities to senior IT staff  Assist with software updates, patches, and antivirus management.  Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA  Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a 12 month FTC position which is hybrid with at least 3 days a week in the office. The salary for this position will be circa £35K. Do send your CV to us in Word format along with your salary and availability.

Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Key Responsibilities Support the deployment and maintenance of secure, scalable, and cost-efficient cloud infrastructure across public and hybrid environments Contribute to Infrastructure-as-Code (IaC) development using tools like Terraform, CloudFormation, or ARM templates Monitor cloud infrastructure for performance, availability, cost, and security, leveraging monitoring and alerting tools Participate in incident response and troubleshooting efforts related to cloud services and infrastructure issues Collaborate with architects and senior engineers to develop reusable templates, deployment patterns, and support frameworks Assist in automation initiatives, creating scripts and tooling to streamline deployments and reduce manual tasks Help document infrastructure designs, operational runbooks, and standard procedures to ensure team knowledge-sharing and consistency Support cloud cost optimisation, including identifying underutilised resources and recommending right-sizing strategies Follow and support security and compliance best practices, ensuring all configurations align with internal and external standards Work cross-functionally with development, security, and support teams to ensure reliable and consistent service delivery Stay current with emerging cloud technologies and participate in internal knowledge-sharing sessions and team development activities Qualifications & Experience You should have: 1-3 years of hands-on experience with major cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP) Exposure to Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or ARM templates Experience administering Linux/Unix or Windows Server environments in a cloud or virtualised setup A foundational understanding of cloud networking concepts such as VPCs, subnets, firewalls, VPNs, and routing Familiarity with CI/CD pipelines and DevOps practices (desirable) Exposure to scripting languages such as Python, Bash, or PowerShell Understanding of cloud monitoring and logging tools (e.g., CloudWatch, Azure Monitor, Google Stackdriver) Experience working in collaborative teams using Agile or DevOps methodologies (a plus) Cloud certifications such as AWS Certified Cloud Practitioner, Azure Fundamentals, or Associate-level certifications (preferred but not required) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Infrastructure Operations and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organization's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management • Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. • Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. • Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). • Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. • Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). • Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. • Oversee endpoint security, cloud network and API security for robust protection across all assets • Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience • Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, • Microsoft AD (Entra), Server and SQL experience, • O365 administration and design • Global Software Patching and estate management via Intune • Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience • Software Defined Networking (Cisco, Meraki, Versa) Key Skills • Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. • Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. • Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). • Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimizing service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. • Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. • Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. • Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: • Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. • Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. • Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget, etc.) Key 3rd party operational infrastructure vendor management - ie management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD, SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

Deliver a documented architecture for an ICT capability (inc hosting elements & desktop infrastructure) for which high level design has been completed. Deliver high level and low-level network schematics (Visio) Deliver written documentation to adequately describe system and demonstrate conformance with requirements. Influence stakeholders to accept proposed design Plan, track and report on progress for internal and external stakeholders using client processes. Liaise with required stakeholders across the client business to understand the required architecture. Identify opportunities for efficiency and effectiveness improvement. Contribute to and agree test plans with test team to prove the solution. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Infrastructure Project Manager Our Client is looking to recruit an Infrastructure Project Manager with at least 5 to 7 years solid expertise to manage and oversee the technical processes. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. The duration of this contract assignment is 6 months. The rate will be negotiable. The role will be based in Milton Keynes. Please send your CV to us in Word format along with your daily rate and availability.

Technical Infrastructure Project Manager Our Client is looking to recruit an Technical Infrastructure Project Manager with at least 5 to 7 years solid expertise to manage and oversee the technical processes. Must be someone who has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. The role will be based in Birmingham. The salary for the role will be in the range £65K - £75K plus benefits Please send your CV to us in Word format along with your salary and availability