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Storage Engineer Location: Remote with ad-hoc travel Duration: 6 months initially IR35 Status : Inside This senior-level role sits within a Storage team responsible for the provision of Managed Service & Project activities. The team provides support to the Storage devices on the Live, Development & Test environments as well as performing all Change & Project work. The successful candidate will be responsible for supporting multiple Storage technologies including Fujitsu, HP, Dell, NetApp & Brocade. In addition there will be a considerable amount of migration / transformation Project work, some of which may be out of hours. * At least 5-10 years' experience of implementing, migrating to/from & supporting (2nd to 3rd Line) storage devices. * Good knowledge of file & block storage technologies * Good knowledge of Dell EMC storage devices & Unisphere * Good knowledge of Brocade SAN Switches & SanNav * Strong teamwork and interpersonal communication. * Have a proven problem solving ability. * Proactive approach to personal workload management. * Awareness of the ITIL Service Management framework and specifically incident and change management * Use and support of Veritas NetBackup * Good knowledge of NetApp & Hewlett Packard storage devices * General knowledge of HBA configuration, Multipathing & general use of various server operating systems - Windows, Linux (RHEL & SLES), AIX and Solaris LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding and training of new team members Create personal development plans and technical growth pathways for engineers Promote accountability, ownership and a positive team culture Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues Ensure tickets are prioritised correctly and worked within agreed SLAs Manage workload distribution based on skillset, capacity and business priorities Monitor ticket backlog, ticket ageing and escalation trends Ensure engineers maintain high-quality ticket updates and documentation Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies Lead technical investigations and root cause analysis activities Work with third-party vendors and partners where escalation is required Ensure critical and major incidents are managed effectively through to resolution Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function Ensure completion of scheduled maintenance visits and preventative maintenance activities Monitor patch compliance, system health checks and proactive monitoring activities Drive initiatives that reduce reactive support demand through proactive service improvements Ensure maintenance activities are documented and reported accurately Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction Review repeat incidents and implement preventative solutions Identify opportunities for automation, efficiency improvements and service optimisation Develop and maintain technical standards, procedures and knowledge base articles Work closely with Service Leadership to improve operational performance KPI & Performance Management Monitor and report on:Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service Identify trends, risks and improvement opportunities Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing Support service reviews, operational meetings and major incident reviews Assist with onboarding of new partners and technical projects Build strong relationships with internal teams, suppliers and partners Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service Support achievement of company CSAT and NPS objectives Act as an escalation point for partner concerns and service issues Drive a culture of ownership and exceptional service delivery What We're looking for: Previous experience leading technical support teams within an MSP environment Minimum 5 years' experience supporting Microsoft-based environments Strong experience across:Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills Strong communication and stakeholder management skills Experience using HaloPSA or similar PSA platforms Experience producing and interpreting service performance metrics Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.

Sales Development Representative (SDR) Salisbury (5 Days On-Site) £28,000 - £30,000 + Training + Progression + Performance Bonus + Company Benefits Are you a motivated Sales Development Representative looking to join a growing business where you can play a key role in driving revenue, developing long-term customer relationships, and progressing your career within a high-performing sales environment? This is an excellent opportunity for an ambitious sales professional to join a dynamic team focused on generating high-quality opportunities through outbound outreach and account development. Working with existing customers and targeted prospect lists, you will be responsible for identifying business opportunities, qualifying leads, and booking meetings for the wider sales team. The role will suit someone who enjoys speaking with customers, building rapport, and working towards measurable targets. You'll play a key role in nurturing existing relationships while also identifying new business opportunities through proactive outreach across phone, email, and LinkedIn. The ideal candidate will have previous experience in a sales development, inside sales, or customer-facing role, alongside experience using CRM systems such as HubSpot. You will be organised, resilient, and driven by achieving results in a fast-paced environment. The Role: Conduct outbound and inbound outreach via phone, email, and LinkedIn Engage existing customers and prospect lists to generate qualified opportunities Book high-quality meetings for the sales team Manage activity, pipelines, and customer records through HubSpot Work closely with sales and marketing teams to maximise lead conversion The Person: 1+ years' experience in sales development, inside sales, or a similar role Confident making outbound calls and engaging with customers Experience using HubSpot or a similar CRM system Strong communication and relationship-building skills Organised, proactive, and target-driven Reference Number: BBBH279162 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Skills & Experience Required * Proven experience designing, configuring, and implementing SolarWinds monitoring solutions in complex enterprise environments. * Strong expertise in SolarWinds products including Network Performance Monitor (NPM), Network Configuration Manager (NCM), Server & Application Monitor (SAM), NetFlow Traffic Analyzer (NTA), Storage Resource Monitor (SRM), and Orion Platform administration. * Experience administering and configuring SolarWinds Service Desk (ITSM), including incident, request, asset, change, and knowledge management processes. * Experience integrating SolarWinds monitoring platforms with SolarWinds Service Desk and other IT Service Management (ITSM) solutions to support automated alerting, ticket creation, workflow management, and operational reporting. * Hands-on experience configuring and managing Palo Alto Panorama, FortiManager, and Cisco Catalyst Centre/DNA Centre. * Experience integrating SolarWinds with third-party network, security, systems management, and element management platforms. * Knowledge of network management protocols and technologies including SNMP, Syslog, NetFlow, WMI, REST APIs, and event management. * Experience configuring and managing supporting infrastructure services, including Active Directory Domain Services, DNS, DHCP, WSUS, and McAfee ePO. * Strong understanding of Role-Based Access Control (RBAC) design, implementation, and governance across monitoring and management platforms. * Experience designing enterprise monitoring strategies, alerting frameworks, dashboards, service views, reporting, and operational health monitoring. * Good understanding of enterprise networking, cybersecurity, server, and infrastructure management principles. * Experience producing high-quality technical documentation, configuration guides, standard operating procedures, and as-built documentation. * Demonstrable experience delivering knowledge transfer sessions, training support teams, and transitioning solutions into business-as-usual operations. * Strong stakeholder engagement skills, with the ability to work across technical, operational, and service management teams. * Excellent troubleshooting, analytical, and problem-solving skills across network, infrastructure, monitoring, and service management platforms. * Experience working within ITIL-aligned service management, change control, and operational support frameworks. * Ability to independently manage deliverables and successfully deliver outcomes within a fixed-term project engagement. * Relevant vendor certifications or equivalent experience in SolarWinds, Cisco, Palo Alto, Fortinet, or ITSM disciplines. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Maximo Developer 1. Maximo 7.6/9.x customisation experience 2. Java and automation scripting 3. Upgrade remediation skills 4. Integration development 5. Unit testing and debugging Maximo Testing and Training 1. Test strategy development 2. Functional/system/UAT support 3. Training development and delivery 4. Defect management 5. Upgrade validation processes Maximo Aviation Install Specialist MAS 1. MAS 9.2 installation and configuration 2. Maximo Aviation domain knowledge 3. OpenShift deployment experience 4. DB2 integration understanding 5. Upgrade/remediation troubleshooting LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Required: Wintel & VDI engineer Location: Full time onsite in Corsham Duration: 3 months initial IR35 Status: Inside IR35 Required : * design, deploy, and maintain Windows-based server infrastructure, including Active Directory. * Virtual Desktop Infrastructure (VDI) Management: Oversee the configuration, deployment, and management of VDI solutions, such as VMware Horizon or Citrix Virtual Apps and Desktops, to provide efficient and secure desktop virtualization for end-users. * Hands-on experience with VDI solutions such as VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Remote Desktop Services. * Strong knowledge of virtualization technologies (e.g., VMware vSphere, Microsoft Hyper-V). * Proficiency in scripting languages (e.g., PowerShell, Python) for automation and task automation. * Familiarity with cloud platforms (e.g., Azure, AWS) and hybrid cloud environments is a plus. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Network Engineer Location : Corsham Clearance : DV cleared. Duration : 3 months initial. We are looking for a L3 Network Engineer (CISCO) to provide network engineering support of the LAN and WAN across all security domains. Your role will involve incident management and change implementation on our clients' live system, on incidents that have been escalated from 1/2nd line resources that are often remotely based environments. Skills: * Installation, configuration, deployment, maintenance and diagnostics of all Network Devices and supporting cabling and infrastructure eg Router, switch and firewall IOS and firmware upgrades * Level 3 Support for the LANs and WANs relating to Core Services * Network support, advice and recommendations to design change * Updating Design Documentation to capture Network Changes * ASA and Firepower firewall experience. * Experience of multi-security tier and multi-tenant environments. * Knowledge of VMWare NSX Firewall & SDWAN. * NGNIX * LINUX Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

IT Support Analyst with 1st and 2nd Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least 3 to 5 years experience supporting 1st / 2nd Line Treasury systems or financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity. This is a 2nd level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)  Oversee payment flows across SWIFT, API, EBICS, and bank platforms  Validate inbound data (bank statements, market data, trade feeds)  Execute operational runbooks for failed processes and controlled reprocessing  Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.  Log, classify, and prioritize incidents in ServiceNow based on Treasury business impact  Perform structured triage and initial diagnosis  Resolve standard issues within SLA using approved knowledge base and runbooks  Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context  Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision-making, external reporting, and audit processes.  Validate transaction, position, balance, and exposure data across Treasury systems  Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit‑ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.  Support execution of business testing, UAT, and regression testing  Validate operational outputs resulting from system changes  Assist in business readiness checks prior to release or cutover Essential  2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support  Understanding of Treasury processes (payments, liquidity, settlements)  Experience with incident management and ITIL processes  Strong analytical and troubleshooting skills Desirable  Experience in FIS Integrity System  Basic SQL or data interrogation capability  Exposure to SWIFT, APIs, and integration technologies  Experience supporting UAT or testing cycles Qualifications  Degree in Finance, IT, or related discipline  ITIL Foundation (preferred) · Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable · A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £75K - £85K. Do send your CV to us in Word format along with your salary and availability.

IT Support Analyst with 1 and 2 Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2 Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity. This is a 2 level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)  Oversee payment flows across SWIFT, API, EBICS, and bank platforms  Validate inbound data (bank statements, market data, trade feeds)  Execute operational runbooks for failed processes and controlled reprocessing  Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.  Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact  Perform structured triage and initial diagnosis  Resolve standard issues within SLA using approved knowledge base and runbooks  Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context  Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes.  Validate transaction, position, balance, and exposure data across Treasury systems  Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit‑ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.  Support execution of business testing, UAT, and regression testing  Validate operational outputs resulting from system changes  Assist in business readiness checks prior to release or cutover Essential  2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support  Understanding of Treasury processes (payments, liquidity, settlements)  Experience with incident management and ITIL processes  Strong analytical and troubleshooting skills Desirable  Experience in FIS Integrity System  Basic SQL or data interrogation capability  Exposure to SWIFT, APIs, and integration technologies  Experience supporting UAT or testing cycles Qualifications  Degree in Finance, IT, or related discipline  ITIL Foundation (preferred) Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £75K - £85K. Do send your CV to us in Word format along with your salary and availability.

Digital Transformation Manager Our Client is a global organisation with offices in the City of London. You will lead the Digital Transformation (DX) team to support business units (BUs) in the EU region and drive relationship-based consultations to enhance the businesses with digital solutions, frameworks, and spearhead various digital transformation (DX) projects Leverage the Company's experience in DX, extensive knowledge base and business networks to bring distinctive insights and new ideas in the DX space for new project formulation (with investment) as well as future-proof existing businesses in the region Function of Position: Deeply understand the individual businesses (undertaken by BUs), the needs, and consult with the person/team in charge with several DX ideas and hypotheses to add value to new investments or increase value to existing investment assets (subsidiaries/affiliates) Develop short-term and long-term DX strategy in support of growth and revenue targets upon investment; Communicate various options, articulate quick wins, and tactics to realize benefits with DX for the respective business/service. Strongly collaborate with DX team members and support with DX use case roll outs for different businesses in various countries Conduct digital due diligence on a target company prior to investment decisions Understand adequate depth and breadth of emerging tech such as AI, Big Data, blockchain, NFT, IoT or metaverse and propose the associated benefits, trade-offs, and implementation strategies to business stakeholders Build innovative service and revenue models with the proposed DX ideas for the respective businesses. Communicate and closely work with team members and share opinions while developing new service models and/or enhance operational efficiency with digital technologies and/or analytics Continuously stay curious and up to date with the market trends/evolving tech to propose solutions for various Mitsui's businesses across assets in diverse industries Establish trust with internal and external stakeholders along with the hypotheses/DX solutions sharing Relationships: You will be working other team members of Digital Transformation Dept DX team members in the Integrated Digital Strategy Division of the Company Staff working in European offices Staff working in Globally PERSON SPECIFICATION Skills/Knowledge: Good communication skills (verbal, written, and listening) in English Able to act confidently, despite incomplete information; expect iteration and change; lover of new technologies, always asking “how can we do this better/differently?”, “What if..”, etc. Ability to listen and deep-dive pain points in BUs. Be able to summarise them with frameworks Ability to explain technical concepts in non-technical language. Be able to articulate and passionately present digital concepts to various stakeholders Proficient in sharing ideas/concepts using PowerPoint slides to relevant stakeholders within a short span of time Possess positive/proactive mindset to acquire new knowledge about business to expand his/her expertise independently Patience, empathy, understanding, and common sense. Ability to work as part of the team or on own initiative. Should be a self-motivated and reliable individual. Ability to multi-task, manage shifting priorities and work within strict deadlines. Ability to build a rapport with a wide range of people Ability to naturally communicate his/her ideas with analytical, logical, and abstract reasoning skills in project discussions towards investment decisions Willingness to travel and attend lunch/dinner with customers/clients when required Willingness to work in other countries such as Tokyo, Dubai, Singapore, New York, etc. including short-term training preferably Experience: Experience as Project Manager or Team Leader in Digital Transformation DX projects preferably in Decarbonization, Sustainability or Quality of Life 5-10 years of successful track record in consultancy experience in high growth areas such as retail, healthcare, food, chemical, mobility, energy or metal. Experience in business development and business planning would be beneficial. Education: Bachelor's or master's degree preferably in Engineering, Computer Science, or related degrees The Company is based in the City of London. The salary for this position will be in the range £50K - £60K Please do send your CV to us in Word format along with your salary and notice period.