Find your next tech and IT Job or contract Functional / Business Consultant (E-commerce, HR, Finance, Supply Chain, BPM, Procurement...)

Contexte Notre client, acteur industriel international majeur, recherche un Consultant Fonctionnel Reflex WMS afin d'accompagner les équipes logistiques suite au déploiement récent de Reflex WMS Cloud. L'objectif est de sécuriser la phase post Go-Live, améliorer les paramétrages existants et accompagner les métiers dans l'utilisation de la solution. Localisation : Oise (60) Démarrage : ASAP Durée : Mission jusqu'à Mai 2027 minimum Télétravail : 1 jour par semaine Missions - Assurer le support fonctionnel des utilisateurs Reflex WMS - Recueillir et analyser les problématiques remontées par les métiers - Corriger et suivre les anomalies fonctionnelles - Participer aux reprises de données - Réaliser et ajuster les paramétrages Reflex - Accompagner les équipes logistiques dans l'utilisation de l'outil - Participer aux ateliers avec les responsables opérationnels - Identifier les axes d'amélioration continue - Faire le lien entre les équipes métiers, les équipes IT et l'éditeur/intégrateur

IT Infrastructure Support Engineer Our Client a bank based in Central London is looking to recruit a bright talented individual as an IT Infrastructure Support Analyst with circa 5 to 6 years IT Support experience. You will have at least to 5 to 6 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. The Client is rolling out MS Windows 11 and would therefore like to recruit an individual with these skills. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties · Familiarity with core banking systems or financial applications · Provide first/Second level support for hardware, software, and network-related issues and working knowledge of VMWare. · Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. · Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments. · Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Understanding of cybersecurity measures. · Perform routine system backups and assist with disaster recovery operations. · Monitor system performance and report abnormalities to senior IT staff · Assist with software updates, patches, and antivirus management. · Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA · Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a hybrid role with at least 3 days a week in the office in Central London. The salary for this position will be circa £40K - £45K. Do send your CV to us in Word format along with your salary and availability.

Introduction & Résumé Nous recherchons un Analyste de Données, capable d'interagir efficacement avec les équipes internes afin de recueillir les besoins et de mener des analyses approfondies. Le candidat idéal possède une solide expérience dans l'analyse de données, la création de tableaux de bord décisionnels et la documentation technique. Cette fonction demande une compréhension approfondie des enjeux métiers, ainsi qu'une maîtrise des outils analytiques modernes. Missions principales - Interagir avec les équipes internes et participer aux ateliers d'expression des besoins. - Comprendre les enjeux métiers et les traduire en problématiques analytiques exploitables. - Étudier et rédiger les cahiers des charges des rapports de métrologie attendus. - Collecter, analyser et croiser des données issues de multiples sources (BDD SQL, Active Directory, Azure Cloud, Microsoft Graph, Service NOW, etc.). - Concevoir et développer des tableaux de bord pertinents et orientés décisionnel. - Réaliser des analyses statistiques afin d'identifier tendances, usages et axes d'optimisation. - Rédiger les dossiers d'architecture technique liés aux cas d'usage. - Documenter les dashboards pour en faciliter la lecture et l'appropriation par les utilisateurs. - Accompagner les équipes dans la compréhension des indicateurs, des calculs et de la donnée présentée. Compétences clés Solide expérience en analyse de données Maîtrise des outils analytiques modernes Création de tableaux de bord décisionnels Documentation technique Autres Détails Durée : > 12 mois Télétravail : 2 jours / semaine Démarrage : ASAP

Contexte de la missionDans le cadre d'un programme de transformation des processus Achats, notre client déploie une nouvelle plateforme Ivalua, couvrant les processus Source-to-Contract et Procure-to-Pay. Cette plateforme doit s'intégrer dans un environnement applicatif complexe comprenant notamment SAP, Oracle, d'anciennes plateformes Ivalua et différents systèmes opérationnels. Nous recherchons un Architecte Technique Data & Intégration expérimenté pour concevoir, formaliser et sécuriser l'architecture des flux et des échanges de données entre les différents systèmes. Missions principalesEn lien avec les équipes métiers, Data, applicatives, infrastructure et intégration, vous serez chargé de : Analyser l'architecture existante et définir l'architecture cible. Concevoir et formaliser les principes d'intégration des données et des flux interapplicatifs. Définir les interfaces, formats d'échange, fréquences, contrôles et mécanismes de reprise. Garantir la cohérence des échanges entre Ivalua, SAP, Oracle et les différents outils Data. Produire et maintenir les cartographies applicatives et techniques. Rédiger les Dossiers d'Architecture Technique (DAT), dossiers d'intégration et dossiers d'exploitation. Challenger les solutions proposées par l'intégrateur et valider les choix d'architecture. Définir les dispositifs de supervision, de journalisation et de traçabilité des flux. Accompagner les équipes pendant les phases de Build, tests, Cutover et Hypercare. Préparer et sécuriser le transfert de la solution vers les équipes de support et de maintenance (Build to Run).

Data Centre Engineer - Location Grays or Stevenage Must have an Active SC Clearance This is an onsite, hands-on Data Centre Engineer position requiring local capability due to the physical infrastructure, security requirements and specialist nature of the work. Data Centre Engineer Responsibilities Install, remove and decommission rack-mounted server, storage and infrastructure equipment. Trace, disconnect and manage Ethernet, Fibre Channel, SAN and power connectivity. Support the safe decommissioning of enterprise server and storage infrastructure. Handle HDDs, SSDs and other data-bearing media in line with security procedures. Follow secure data sanitisation, media destruction and chain-of-custody requirements. Maintain accurate hardware asset, inventory and CMDB records. Work from rack elevations, asset lists, implementation plans and technical documentation. Complete activities through formal change-control and change-management processes. Identify unexpected dependencies or discrepancies and escalate before proceeding without authorisation. Maintain accurate documentation throughout installation and decommissioning activities. Data Centre Engineer Skills and Experience Proven hands-on experience working within live data centre environments. Previous server, storage or infrastructure decommissioning experience. Strong practical knowledge of enterprise server and storage hardware. Experience installing and removing rack-mounted equipment. Experience tracing Ethernet, Fibre Channel, SAN and power connectivity. Understanding of enterprise storage infrastructure and associated cabling. Experience securely handling HDDs, SSDs and other data-bearing media. Knowledge of secure data sanitisation, media destruction and chain-of-custody requirements. Experience maintaining hardware asset and inventory records. Experience using CMDB or IT asset-management systems. Strong attention to detail with a methodical approach to equipment identification. Ability to work independently while following defined technical and security procedures. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Data Centre Engineer - Location Grays or Stevenage Must have an Active SC Clearance This is an onsite, hands-on Data Centre Engineer position requiring local capability due to the physical infrastructure, security requirements and specialist nature of the work. Data Centre Engineer Responsibilities Install, remove and decommission rack-mounted server, storage and infrastructure equipment. Trace, disconnect and manage Ethernet, Fibre Channel, SAN and power connectivity. Support the safe decommissioning of enterprise server and storage infrastructure. Handle HDDs, SSDs and other data-bearing media in line with security procedures. Follow secure data sanitisation, media destruction and chain-of-custody requirements. Maintain accurate hardware asset, inventory and CMDB records. Work from rack elevations, asset lists, implementation plans and technical documentation. Complete activities through formal change-control and change-management processes. Identify unexpected dependencies or discrepancies and escalate before proceeding without authorisation. Maintain accurate documentation throughout installation and decommissioning activities. Data Centre Engineer Skills and Experience Proven hands-on experience working within live data centre environments. Previous server, storage or infrastructure decommissioning experience. Strong practical knowledge of enterprise server and storage hardware. Experience installing and removing rack-mounted equipment. Experience tracing Ethernet, Fibre Channel, SAN and power connectivity. Understanding of enterprise storage infrastructure and associated cabling. Experience securely handling HDDs, SSDs and other data-bearing media. Knowledge of secure data sanitisation, media destruction and chain-of-custody requirements. Experience maintaining hardware asset and inventory records. Experience using CMDB or IT asset-management systems. Strong attention to detail with a methodical approach to equipment identification. Ability to work independently while following defined technical and security procedures. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Expert SailPoint ISC – RUN / Support & Exploitation IAM Contexte de la mission Dans le cadre d'une mission en environnement international, nous recherchons un Expert SailPoint Identity Security Cloud (ISC) disposant d'une expertise confirmée sur les environnements RUN / exploitation opérationnelle. Le consultant interviendra principalement sur le maintien en conditions opérationnelles de la plateforme SailPoint ISC, le traitement des incidents, l'analyse et la résolution des anomalies, le monitoring des flux IAM ainsi que la maintenance corrective. Nous recherchons un véritable expert SailPoint ISC capable d'être rapidement autonome sur la partie RUN. Une expérience uniquement orientée BUILD, déploiement ou gouvernance IAM ne sera pas suffisante. Missions principales Assurer le RUN et le maintien en conditions opérationnelles de SailPoint ISC. Prendre en charge le support opérationnel et la résolution des incidents. Analyser les anomalies de provisioning, d'agrégation, de synchronisation des identités et des droits. Surveiller et analyser les logs, erreurs et files de provisioning. Diagnostiquer les dysfonctionnements des sources et connecteurs et mettre en œuvre les actions correctives. Assurer la maintenance corrective des workflows, règles de provisioning et automatisations. Gérer les problématiques liées aux comptes, habilitations, rôles et profils d'accès. Assurer le suivi des processus Joiner / Mover / Leaver. Intervenir sur les certifications d'accès et les règles de SoD. Produire et suivre les KPI, dashboards et reportings RUN. Assurer l'Hypercare après l'onboarding de nouvelles applications ou lors de changements majeurs. Participer ponctuellement à l'onboarding et à l'intégration de nouvelles applications. Collaborer avec les équipes internationales et assurer le suivi des incidents jusqu'à leur résolution.

Nous recherchons pour une mission longue chez notre client secteur banque/finance en région parisienne un(e) Analyst / Developer confirmé(e), au croisement du métier et de l'IT. Vous rejoignez une équipe informatique agile qui accompagne les équipes métier de la trésorerie ALM dans tous leurs besoins informatiques. Vous êtes recruté(e) en CDI cadre chez Ingéniance et intégrez notre communauté d'experts. Vos missions : - Analyser les outils et les besoins des utilisateurs, proposer leur intégration au SI et accompagner la mise en place de solutions tactiques, puis leur migration vers des solutions stratégiques. - Développer en VBA et .Net des solutions pour automatiser les tâches récurrentes et répondre aux besoins des équipes front et middle office. - Assurer le support fonctionnel des applications front office : anticiper, analyser et résoudre les incidents en coordination avec les autres équipes IT. - Analyser l'éligibilité des demandes d'automatisation RPA et les chiffrer. - Développer des robots Blue Prism selon les bonnes pratiques et participer aux ateliers agiles avec le métier. - Rédiger la documentation, préparer les livraisons en production et assurer le support RPA de 3e niveau. Ref : O-KFQNS

Compliance Engineer (Machinery Safety) Adlington, Cheshire - Site based, with 1 day working from home per week after probation £55,000 to £70,000 + Progression + 33 Days' Holiday + Benefits Excellent opportunity for a technically minded Compliance Engineer with a strong understanding of machinery safety to join an established manufacturer, with scope to progress towards technical compliance management. This well-established engineering and manufacturing business designs and builds specialist machinery for customers worldwide. They are looking for a Compliance Engineer to support the safety and compliance of their equipment throughout its lifecycle, working closely with engineering, manufacturing and quality teams. In this role, you will report to the Machinery Compliance Manager, taking responsibility for machinery risk assessments, technical files and product compliance activities. You will interpret technical standards, advise engineers on design requirements and coordinate external testing and certification. This is a highly technical position where you will help shape how machinery is designed, built, tested and supported. The ideal candidate will have experience in machinery compliance, product safety or a closely related engineering role within manufacturing. You will have a strong understanding of mechanical and electrical machinery principles, alongside experience with risk assessments, CE/UKCA marking and technical documentation. A background in food processing or packaging machinery would be particularly well suited. This is a fantastic opportunity to become a technical specialist within an established manufacturer, with room to take on greater responsibility as the current manager progresses within the business. The Role: Ensure machinery and engineering activities meet applicable safety standards and regulatory requirements. Lead machinery risk assessments and hazard analyses, embedding compliance into design and manufacturing. Maintain technical files, declarations of conformity and supporting compliance documentation. Advise on machinery safety, CE/UKCA marking, electrical safety, EMC and functional safety requirements. Coordinate external testing, certification and audits, supporting corrective actions and continuous improvement. Provide technical guidance and training to engineering, manufacturing and operational teams The Person: Experience in machinery compliance, product safety or a relevant technical engineering role within manufacturing. Strong understanding of machinery principles, safety requirements and risk assessment methodologies. Knowledge of CE/UKCA marking, machinery regulations, EMC and electrical safety. Able to interpret technical standards and translate them into practical engineering requirements. Experience maintaining technical files and compliance records. Ideally from a food processing, packaging machinery, automation or capital equipment background. Relevant Degree, HNC or HND in Mechanical, Electrical, Manufacturing Engineering or a related discipline. Looking to develop technically and take on greater compliance responsibility. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Infrastructure Architect Must have an Active DV Clearance - Support highly secure environments, including air-gapped infrastructure, disaster recovery and automated infrastructure management. Infrastructure Architect Responsibilities - Design and implement VMware-based IaaS solutions aligned with client requirements and secure-by-design principles. - Architect and configure VMware Cloud Foundation (VCF), ensuring integration with VMware Aria Operations. - Design and implement air-gapped patching and update capabilities within VCF environments. - Deploy and configure NSX-T for software-defined networking, network virtualisation and security. - Implement VMware Cloud Director (VCD), including resource pools, organisations, virtual data centres and networking. - Design and implement VMware Cloud Director Availability (VCD-A) for disaster recovery and workload mobility. - Develop automation and orchestration capabilities using VMware vRealize Orchestrator (vRO). - Integrate VMware infrastructure with existing enterprise systems and technologies. - Provide technical expertise across testing, troubleshooting and issue resolution. - Support VMware infrastructure and Omnissa Horizon VDI environments. - Produce high-level and low-level designs, architectural diagrams, technical documentation and operating procedures. - Collaborate with Agile engineering teams and technical stakeholders to ensure successful delivery. Infrastructure Architect Skills and Experience - Proven experience designing and implementing enterprise VMware infrastructure and IaaS solutions. - Strong hands-on experience with VMware Cloud Foundation (VCF). - Extensive NSX-T experience, including software-defined networking and security. - In-depth knowledge of VMware vSphere architecture and virtualisation technologies. - Strong experience with VMware Cloud Director (VCD), including virtual data centres and networking. - Experience integrating VMware Aria Operations with VCF environments. - Knowledge of VMware Cloud Director Availability (VCD-A), disaster recovery and workload mobility. - Experience with VMware vRealize Orchestrator (vRO) and infrastructure automation. - Experience designing secure, air-gapped infrastructure and offline patching solutions. - Strong scripting experience using PowerShell or Python. - Understanding of Omnissa Horizon VDI environments and troubleshooting. - Strong infrastructure architecture, technical documentation and solution design skills. - Excellent analytical, troubleshooting, communication and stakeholder management skills. - Experience working within Agile, multidisciplinary engineering teams. - Degree in Computer Science, Information Technology or equivalent professional experience. - VMware certifications such as VCP or VCAP would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Diriger l'architecture de la solution à travers les composants SAP et non SAP et assurer une intégration sans couture entre les différents éléments, en vous basant sur des méthodologies d'intégration modernes, basée sur des événements, et sur des protocoles standards (APIs…) Rédiger le dossier d'architecture technique pour documenter la solution mise en place Analyser, façonner, concevoir et estimer les solutions pour les grandes opportunités de transformation SAP. Vous serez en mesure d'évaluer et de synthétiser des demandes d'appel d'offres complexes Réaliser des présentations convaincantes dans le cadre de missions pour les clients et d'événements externes/interne, afin d'acquérir une certaine notoriété. Développer des relations de confiance avec les parties prenantes du client et les partenaires clés tels que SAP et les Hyperscalers. Participer à la communauté des architectes SAP au sein de la société et à l'évolution des consultants plus juniors par un encadrement au sein des projets (consultant français et également offshore)

Consultant Senior M365 / Digital Workplace (H/F) | Lille 📍 Lille (3 jours/semaine sur site) 📅 Démarrage : ASAP 📄 Mission longue durée 🌍 Environnement international Dans le cadre d'un programme de transformation digitale d'envergure internationale, nous recherchons un(e) Consultant Senior Microsoft 365 / Digital Workplace pour accompagner l'évolution des services collaboratifs et la migration vers Microsoft 365. 🎯 Vos missions Administrer, exploiter et faire évoluer les environnements Microsoft 365 Garantir la disponibilité, la sécurité et la performance des services collaboratifs Participer à des projets de transformation et de migration vers Microsoft 365 Accompagner le déploiement et l'adoption de Microsoft Copilot Administrer les environnements Teams, SharePoint Online, OneDrive et Exchange Online Contribuer à la gouvernance M365 et aux bonnes pratiques d'exploitation Participer aux incidents majeurs et à l'amélioration continue des services Travailler en étroite collaboration avec les équipes métiers, infrastructures et sécurité Accompagner les utilisateurs dans l'adoption des nouveaux usages collaboratifs Intervenir sur les solutions de visioconférence et les environnements de salles de réunion connectées 🔎 Compétences recherchées ✅ Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive) ✅ Microsoft Copilot & IA Microsoft ✅ Power Platform ✅ Gouvernance et administration M365 ✅ Migration et transformation Digital Workplace ✅ PowerShell (apprécié) ✅ Teams Rooms / solutions de visioconférence (atout) ✅ Anglais professionnel indispensable ⭐ BonusCertification Microsoft 365 Administrator Expert Certification Teams Administrator Certification Microsoft Security Administrator #Microsoft365 #M365 #DigitalWorkplace #MicrosoftTeams #SharePoint #OneDrive #ExchangeOnline #Copilot #PowerPlatform #Freelance #ITJobs #

Contexte Pour le compte d'un acteur du secteur du BTP, nous recherchons un(e) Développeur(se) Fullstack pour intervenir sur le développement et la mise en production de solutions digitales intégrant notamment des cas d'usage autour de l'intelligence artificielle. La mission s'inscrit dans un environnement 100 % Google Cloud Platform. Vos missions Vous interviendrez notamment sur : Le développement backend en Python ; Le développement d'interfaces web en React, Next.js; Le déploiement et la mise en production d'applications sur GCP ; L'utilisation de services serverless tels que Cloud Run et Cloud Functions ; La manipulation et l'exploitation de données via BigQuery et/ou PostgreSQL ; L'intégration de fonctionnalités et services liés à des cas d'usage IA. Environnement technique Python React/Next.js Google Cloud Platform - (Les cloud équivalents ne sont pas transferables) IA générative : RAG, ADK (Agent Development Kit) BigQuery PostgreSQL

OPPORTUNITÉ – CHEF DE PROJET PRODUIT CONTENTIEUX (H/F) Localisation : Maisons-Alfort (94) Expérience : 8 ans minimum Durée : Mission longue Formation : Bac +5 620 euros 2 à 3 jours Dans le cadre d'un vaste programme de transformation digitale des activités de financement, nous recherchons un(e) Chef de Projet Produit spécialisé(e) en Recouvrement & Contentieux. CONTEXTE DE LA MISSION Vous interviendrez sur un programme de digitalisation visant à moderniser les parcours clients et les processus internes, en facilitant la gestion des crédits, le suivi des dossiers et le pilotage des activités métier. Vous serez l'interlocuteur privilégié entre les équipes métier, les utilisateurs et la DSI afin de piloter la transformation des parcours Recouvrement & Contentieux. VOS PRINCIPALES MISSIONS • Analyser les processus existants du métier Recouvrement & Contentieux. • Identifier les irritants, dysfonctionnements et axes d'amélioration. • Contribuer à la refonte et à la simplification des processus métier. • Recueillir et formaliser les besoins fonctionnels, règles de gestion, volumétrie et ROI. • Piloter et suivre la mise en œuvre des évolutions dans les outils. • Participer à la définition des parcours utilisateurs et des évolutions produits. • Contribuer à la définition de la roadmap et des priorités. • Élaborer et accompagner la conduite du changement auprès des équipes métier. • Améliorer la lisibilité et le pilotage de l'activité. • Favoriser l'intégration et l'acculturation à l'intelligence artificielle dans les parcours métier.