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Infrastructure Support Tiverton Hybrid - 50/50 split £30,000 - £35,000 + Progression + Training + Hybrid Working + 33 Days Holiday Excellent opportunity for an Infrastructure Support Analyst or Engineer with Admin-level Office 365 skills to join a transitioning business offering a brilliant training and development plan, progression routes baked into the position, and regular salary reviews to keep up with your skillsets! This company have been in operation for over 50 years and over that time have built their reputation as one of the industries leading developers and suppliers of cutting-edge equipment to the sector! In this role you'll report into the Head of IT. You'll start off providing 2nd Line Support but quickly transition into a hybrid Support/Infrastructure Engineer position. You'll predominantly work with Office 365, routing, switching, LAN, WAN, and Firewalls. The ideal candidate will be an Infrastructure Support Analyst, Engineer, 2nd Line Support or similar with admin-level Office 365 experience. Candidates must know their way round routing and switching, firewalls, and security. Experience or exposure to Azure would be highly beneficial but is not essential. Candidates must be commutable to Tiverton 5 days a week at the beginning, before pivoting to a more hybrid model. This is a fantastic opportunity to join an ambitious business offering a technically fascinating position, tonnes of progression, and an excellent learning and development programme. The Role: *Infrastructure Support Analyst/Engineer/2nd Line Support *Transitioning to a Support / Infrastructure Engineer position *Office 365 heavy *Routing/Switching/LAN/WAN/Firewalls The Person: *Infrastructure Support Analyst/Engineer/2nd Line Experience *Admin-level experience with O365 *Experience with Routing, Switching, LAN, WAN, Firewalls, and Security *Commutable to Tiverton 2-3 days a week Reference Number: BBBH271470 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Network Engineer – Milton Keynes and Remote Our Client is seeking to recruit a Network Engineer with at least 7 to 10 years proven hands-on expertise. Plan and implement network transformation across 43 UK sites to support a rollout of 1 to1 Devices to students. Support the design and implement of layer 3 network enhancement, additional WiFi Access Points, and the deployment of new firewalls. Peer review the proposed design and configuration and provide documentation in line with departmental standards. Manage the Network Changes into support. Assess existing network IP address schema and DHCP scope Plan an expansion to accommodate additional network devices Test solution, connectivity, and routing Deploy new IP address schema across all sites Document & Transition to Support Assess location and AP density to guarantee performance with increase in concurrent connections Plan and position additional APs to maintain network performance Deploy APs and test performance Document & Transition to Support Firewalls Assess existing firewall configuration including rules, routers and VPNs Build new ruleset template for deployment across estate Test firewall configuration Deploy hardware appliances and configuration Document & Transition to Support Policies & Procedures To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy To engage in safeguarding training when required Multi-site projects Meraki APs HP/Aruba Switches Smoothwall Firewalls Must have proven expertise in Network Design, Network Routing, Switching, Wireless and DHCP/DNS and Network Security Excellent interpersonal skills. Must have a degree in Computer Science or equivalent coupled with a CCNA or equivalent. Any experience and understanding of the Education sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a 6 month assignment initially. The Client has offices in Milton Keynes – you will need to attend meetings from time to time in Milton Keynes – but the role can be worked remotely. Please send your CV to us in Word format along with your daily rate and availability.

🎯 Context & Objective We are looking for a Network & System Administrator (Level 2) to support and deliver a network infrastructure upgrade at the Winnersh site (UK) , in alignment with group IT standards . You will contribute to the design phase with multiple IT stakeholders and lead the implementation of the new architecture on-site. 🧩 Key Responsibilities Resolve and document Level 2 IT tickets (incident/request) Support installation and maintenance of operating systems, software and applications following standards and processes Manage communication with internal users from request opening to resolution Coordinate with external providers/vendors ensuring compliance with company standards Manage IT assets: network devices, servers, licenses, desktops, printers Manage access to IT tools ensuring security compliance Support server infrastructure, virtualization, communications and security to ensure availability Monitor and manage VMware infrastructure Install, configure, test and maintain OS and system management tools Ensure high availability, security, backup, firmware upgrades and redundancy strategies Provide 2nd and 3rd level support , escalation and troubleshooting on complex topics Maintain documentation (procedures, working instructions, network diagrams) Provide user training and knowledge transfer to IT teams Propose improvements and contribute to IT projects (global scope) Work autonomously and report to IT Lead / IT Manager ✅ Deliverables New infrastructure in production Updated network diagram