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Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential problems before further disruption occurs. Lead Post Incident Reviews (PIRs) and ensure agreed actions are documented and completed. Drive continual service improvement initiatives based on problem trends, RCA findings and lessons learned. Ensure lessons learned are captured, communicated and embedded across relevant service teams. Produce clear Root Cause Analysis reports for customers, leadership and service teams. Work closely with Incident Management, Change Management, technical resolver groups and service stakeholders to improve service stability. Problem Manager Skills and Experience Strong experience working within Problem Management in complex IT service environments. Proven experience owning and governing the Problem Management lifecycle. Strong Root Cause Analysis (RCA) experience. Experience leading Post Incident Reviews (PIRs) following major or recurring incidents. Experience creating and managing Problem Records and Known Error Records. Strong understanding of Known Error Management and the development of operational Workarounds. Experience producing and managing Corrective Action Plans and Preventative Improvement Plans. Strong incident trend analysis and recurring problem identification experience. Experience driving continual service improvement and preventative action initiatives. Strong understanding of IT service management processes and the relationship between Problem, Incident and Change Management. Experience producing RCA reports, service improvement documentation and lessons learned. Strong stakeholder management and communication skills across technical teams, customers and senior leadership. Strong analytical and problem-solving skills with the ability to coordinate multiple technical teams through complex investigations. ITIL knowledge and experience within an ITIL-aligned service environment would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Infrastructure Architect - VCP Must have an Active DV Clearance You will work closely with senior customer stakeholders, technical teams, security specialists, service architects, and third-party suppliers throughout the full delivery lifecycle. The position is ideal for an experienced Infrastructure Architect with strong customer-facing skills and a proven track record delivering secure enterprise infrastructure solutions. Infrastructure Architect Responsibilities Design and deliver secure, highly resilient infrastructure architectures. Own the technical delivery of infrastructure proposals from design through to implementation. Work closely with customers to define infrastructure requirements and technical solutions. Ensure architectural solutions align with customer strategy and business objectives. Collaborate with security, service, engineering, and project delivery teams. Manage technical change requests and third-party supplier activities. Support successful project delivery, service transition, and operational readiness. Promote Agile delivery practices and contribute to continuous improvement across the architecture function. Infrastructure Architect Skills and Experience Experience within VCP is essential Extensive experience designing and implementing secure, large-scale enterprise infrastructure solutions. Strong customer-facing experience with the ability to influence senior stakeholders and executive leadership. Experience defining infrastructure requirements directly with customers. Proven track record delivering production infrastructure implementations through to successful service transition. Experience designing infrastructure solutions that comply with security standards and best practice. Strong understanding of Agile delivery methodologies. Excellent knowledge of Microsoft Windows enterprise administration, including GPO, Registry, WMI, PowerShell, Windows Update, patch management, and Windows Installer technologies. Excellent communication, stakeholder management, and technical leadership skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Nous recherchons un consultant expérimenté en Gouvernance, Risques & Conformité (GRC IT), spécialisé en SMSI (ISO 27001) et Continuité d'Activité / BCM (ISO 22301). La mission s'inscrit dans le renforcement du niveau de maturité cybersécurité et résilience de l'organisation. - Responsabilités principales Participer à l'animation et l'amélioration du SMSI existant (ISO 27001). Réaliser ou mettre à jour les analyses de risques (EBIOS RM ou équivalent). Co-construire et documenter le Plan de Continuité d'Activité (PCA) et les plans associés (PRA, PCO, PUPA…). Accompagner les équipes métiers et IT dans la gestion des risques IT. Définir, suivre et consolider les indicateurs de sécurité et de continuité. Participer aux audits internes / externes et au suivi des actions de remédiation. Proposer des bonnes pratiques et contribuer à la montée en compétence des équipes internes.

Contexte de la missionConsultant(e) confirmé(e) .NET / Angular / Python, intégrant une équipe en charge d'applications stratégiques Finance, Comptabilité, Middle-Office et Back-Office chez GEMS. Vision transverse attendue sur un périmètre applicatif large (valorisation, réconciliation, paiement, reporting financier, clôture comptable). Périmètre applicatif (5 applications)ApplicationRôleStack techniqueFinops SuiteHub central Finance/Back-Office (IFRS, consolidation, budget OPEX, reporting).NET Core/C#, Angular, MongoDB, Azure, API RESTIVDBPlateforme de valorisation Core/C#, Angular, MongoDB, Azure, API REST, Excel Add-InLegoChaîne de 8, Angular, SQL Server, MongoDB, Azure App ServicesMC2Réconciliation clearing (Back-Office).NET Framework 4.8, WPF, WCF, SQL Server, IISMCMApplication historique Framework 4.8, WPF, WCF, SQL Server, DevExpress Missions principalesDéveloppement et maintenance des applications Analyse fonctionnelle des besoins métier Évolutions fonctionnelles/techniques et contribution architecture Support, MCO, gestion d'incidents Recette, mise en production, documentation Profil recherchéMinimum 5 ans d'expérience, double compétence technique/fonctionnelle, forte capacité d'analyse, autonomie, esprit d'équipe (y compris activités support/maintenance/production). Indispensables : C# / .NET Angular SQL Server Développement d'API Architecture applicative Analyse fonctionnelle Appréciées : Python LangGraph IA Générative Azure MongoDB Architecture orientée services Bonus métier : Back Office & Finance (confirmations de deals, factures, appels de marge), sujets réglementaires (REMIT, EMIR, MIFID), flux comptables et paiements. Perspective d'évolutionAprès ~6 mois d'onboarding, possibilité de rejoindre le projet MC2 Next : refonte de MC2 avec architecture orientée services + couche agentique IA (orchestrateur + agents spécialisés pour investiguer automatiquement les écarts de réconciliation). Technos associées : Python, LangGraph, Azure OpenAI, LLMs, Angular, .NET, API REST.

PMO Planner Must have an Active DV Clearance PMO Planner Responsibilities Develop, maintain, and assure integrated project and programme schedules. Establish and manage baseline plans, milestones, dependencies, and critical paths. Maintain alignment between master programme plans and individual project schedules. Monitor schedule performance, identifying variances, slippage, risks, and dependencies. Produce planning metrics, dashboards, and reporting for governance forums and customer reviews. Support schedule assurance activities, health checks, and internal reviews. Promote planning best practice and ensure compliance with governance and contractual requirements. Support recovery planning and continuous improvement of planning processes, templates, and tools. Provide planning expertise and constructive challenge to Project and Programme Managers. PMO Planner Skills and Experience Proven experience within a PMO planning or scheduling role supporting complex programmes. Strong understanding of programme and project lifecycle planning. Experience maintaining integrated schedules across multiple projects or workstreams. Advanced knowledge of Microsoft Project or equivalent planning tools. Advanced Microsoft Excel with strong PowerPoint and Word skills. Experience using SharePoint and programme document repositories. Excellent analytical, organisational, and problem-solving skills. Strong communication skills with the ability to engage technical and non-technical stakeholders. Highly organised, proactive, collaborative, and delivery focused. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.